Cogan Primary School Prospectus HEADTEACHER Mrs Susan Sibert CHAIRMAN OF THE BOARD OF GOVERNORS Mr Gareth Morgan Vision Statement Cogan Primary School is a safe, secure and welcoming community, where all are respected and valued. In partnership with parents we aim for our children to achieve their personal best: academically, socially and emotionally. ‘Encourage Effort: Celebrate Success’ 2 INTRODUCTION The aim of this booklet is to give parents information on our school. The information which appears in this booklet is correct at the time of printing, but may be subject to change before the start of, or during the school year or in subsequent years. OUR SCHOOL Cogan Primary School is located on the outskirts of the seaside town of Penarth in a residential area consisting of traditional and modern private dwellings. The school is a County Primary Mixed day School. It is a Victorian building which has been the centre of the community since it was built in 1884. Cogan itself has grown over the years, and is a mixture of old and new dwellings. Accommodation is provided by two separate buildings. The main block houses the reception class and years 1 to 3; the other building houses a hearing resource base, years 4 to 6 and a computer suite. Outside, there is a large hard-paved yard, a school garden and to the rear of the school is a large fenced area of land developed for a variety of learning and adventure activities. Beyond this the school has access to approximately six acres of grassland, which is immediately adjacent and is used for sporting and recreational purposes. The school has strong links with parents, there is an active and financially supportive PTA, which, working closely with the governing body and through the organisation of a variety of well attended events, has raised the profile of the school within the local community. The Vale of Glamorgan Leisure Centre is five minutes walk from the school, and Cogan has a direct rail and bus link with Cardiff General Station. Cogan Nursery School is in the adjacent street and the school has close links with the staff of that school, so that transition between Nursery and Primary school is smooth. The receiving Secondary School is St. Cyres Comprehensive; the school maintains close links with the members of staff of this school, and comprehensive transition arrangements are in place. Parents who are considering sending their children to Cogan Primary School may visit the school by prior arrangement with the Headteacher. 3 ESTYN INSPECTION 2012 PUTS COGAN PRIMARY SCHOOL IN THE TOP 11% OF PRIMARY SCHOOLS IN WALES Cogan School was inspected in February 2012 and a summary of the findings is listed as follows:Current performance The current performance of the school is good because: the achievement and progress in pupils’ work are clearly evident over time; standards of pupils’ wellbeing are secure and contribute effectively to their social and life skills; hearing-impaired pupils make very good progress as a result of excellent provision within the resource unit; the planning of lessons and other learning experiences is effective; there are many strengths in the teaching across the school; the use and impact of support staff are very good; the learning environment, both indoors and outdoors is very good; and there are very good partnerships with parents and the local community. Prospects for improvement The school’s prospects for improvement are good because: the senior leadership team and staff provide a very clear direction for the work of the school; the school has a very good track record of managing improvements over time; the school’s self-evaluation report is thorough and there are clear targets for improvement in the school development plan; and all the staff are positive and are actively involved in professional development and training. We are extremely proud of the Inspection Report and the Governors thank the staff and pupils for all their hard work and the parents for their continued support. There is a full range of subject and non-subject policies in the school on all aspects of school management. These policies are reviewed on yearly or two yearly cycles as appropriate. The policies are available for inspection, if a parent would like to view a policy please contact the school and it will be made available. THE AIMS OF THE SCHOOL In Cogan School, we aim to provide a safe, stimulating environment in which all children may be motivated towards independence of learning. We aim to develop an awareness of the need for self-discipline in learning and social settings and to promote an atmosphere in which a child will feel confident to express opinions on cultural, social, emotional and educational issues. 4 'PROUD TO PRESENT' The school has a Record of Achievement programme. Children are awarded merits for achievement, effort, good behaviour and responsibility. Badges and certificates are given at varying stages in the programme. Parents are also involved and can nominate their child for achievements gained outside school. Parental involvement in pupils' learning will be strengthened through information sessions and evening meetings. These are planned to give information on the curriculum and to plan for home support which will benefit children. Voluntary, in-class support under teacher direction is welcomed. SCHOOL RULES We aim to create a happy school environment by observing the following rules: To treat each other with respect and to respect the authority of all adults - teaching and non-teaching staff. To treat the school environment and school property with respect. To move around the school with regard to the safety of self and others. Emphasis is placed on the development of self-discipline and mutual respect. Discipline is developed by positive means. The School has set policies on 'Behaviour' and 'Anti-Bullying'. All classes have clear rules, rewards and sanctions which children are made aware of. All children are encouraged to report concerns to teachers, however, in a minority of cases incidents may not be reported. Where this occurs it is imperative that parents contact the Headteacher without delay, so that the appropriate action can be taken. BREAKFAST CLUB The school runs a Free Breakfast Club from 8.00am to 9.00am. breakfast and can participate in a range of activities. Children are provided with AFTER SCHOOL CLUBS There is an after school club facility 3.30pm to 6pm. This is run by a company called ‘Bear Pak’ they offer a range of activities and tea, the children are collected from school and taken to Stanwell Church Hall. Please contact Bear Pak for further information. (This is in addition to after school clubs run by teachers – page 12) 5 ADMISSIONS The admissions arrangements for schools in the County are available for inspection at the school, should any parent wish to see them. Any parent, living outside the school's catchment area and wishing to enrol their child, must make application to the Education Department, Civic Offices, Holton Road, Barry. Reception age pupils may be admitted to school full time in the September of the academic year in which they are five. Therefore any child reaching the age of five between 1st September and 31st August may be admitted into school at the start of the Autumn Term of that academic year. This is not a legal requirement and some parents may choose not to send their children to school until later in the year. SCHOOL SESSIONS Morning Lunch Infants Juniors 9.00 am to 12.00noon 12.00 noon 12.00 noon to to 1.15pm 1.00pm Afternoon session ends at 3.30pm for all children. Parents are asked to ensure that children arrive in the school yard by 8.55am The School gates are opened at 8.30 am, and closed at 9.05 am ROAD SAFETY NEAR SCHOOL The safety of our children is of paramount importance and so parents who drive their child to school are asked to observe the following points: Keep school exits clear to allow children a clear view of traffic. Do not park on the zig-zag lines. Do not park too close to the crossing patrol officer. Security Arrangements All boundary doors and gates are locked at 9.05am every morning. During the day all visitors to the school must announce themselves through the intercom and security camera system, identification is requested as appropriate. CCTV cameras are situated in and around the school site. The playground gate is re-opened at 3.25pm, to allow parents access. The class teachers lead their classes into the playground. 6 The security of the building outside school hours is ensured by the alarm systems. All staff, teaching, non-teaching and volunteers are CRB checked. THE GOVERNING BODY OF COGAN PRIMARY SCHOOL The present Governing Body of the school consist of: Mrs S Sibert Mr D Bennett Ms C Martin Mrs R Birch Mrs C Foster Mrs J Griffiths Mrs L Strabel Mr J Armstrong Mrs A Tilley Mrs L Evans Mr G Morgan Mrs A Males Mr M Richards Mrs Claire Price Headteacher Teacher Rep Support Staff Rep Minor Authority Rep LA Rep LA Rep Parent Rep Parent Rep Parent Rep Parent Rep Community Rep Community Rep Community Rep Clerk to the Governors The present Chairman is Mr Gareth Morgan Any correspondence for the attention of the Chairman can be sent to the school. THE ACADEMIC ORGANISATION OF THE SCHOOL The number of classes within the school in 2013-14 is as follows: CLASS Reception Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 AGE OF CHILD TEACHER 4+ Mrs J Peate / Mrs S Joseph 5+ Mr T Lewis 6+ Mr M Owen (Head of FP) 7+ Mrs K Mayor 8+ Mr S Birchall (head of KS2) 9+ Mr D Bennett (DHT) 10+ Mrs G Lewis Mrs R Morgan is a part-time additional needs co-ordinator [0.5] Mrs M Thomas is teacher in charge of the Hearing Resource Base PUPILS ARE GROUPED IN CLASSES OF MIXED ABILITY Groups within classes are organised to allow for the effective delivery of the curriculum. 1. Whole class grouping is employed where possible as this is the most effective use of 7 teacher time. 2. Ability and mixed ability groups are arranged to allow for differentiation to take place. Structure can vary in different subjects. More Able and talented pupils are planned for. 3. Children are taught individually where necessary. The school operates a range of intervention strategies and support programmes as appropriate, including provision for more able and talented pupils. RESPONSIBILITIES Mrs S Sibert - Headteacher Mr D Bennett – Deputy Headteacher Mr S Birchall Mrs M Owen Mr T Lewis Mrs R. Morgan –ALNCO/ SENCO Mrs G Lewis Mrs K Mayor Mrs S Joseph Mrs M Thomas Mrs J Peate Musical instruments: Weekly Mrs Howells Mrs S Davies Mr D Wood - Child Protection, Whole School Organisation, Finance and Buildings, PSE Health and Safety, Curriculum, links with industry. Assessment, Mathematics, Inset, Continuous Professional Development, Skills, MAT coordinator Head of KS2, School Council, Science/IT, LSA rotas Head FP, Student mentor, English Welsh, Health Education, Physical Education, Creative Lead Additional Learning Needs Geography Music and History RE Teacher of the Deaf Design Technology Art Violin Brass Guitar Welsh Ms E Dermody - Support teacher NON TEACHING STAFF School Admin Officer Learning Support Assistants Cook Kitchen Assistant Mrs J Psarelis Mrs S Boulton (HLTA) Mrs J Winterbottom Mrs C Martin Mrs J Manton Mrs S Beer Ms J Curtin Mrs J Sullivan Mrs J Hazell Mrs. D. Webber Mrs. A Morris 8 Mrs J Packer Ms E Hall Miss L Arcopinto Mrs A Leigh Mr A Stout Mid-day Supervisors Mrs A Keen Mrs C Martin Mrs J Sneddon Mrs Thomas Caretaker Mr A Patterson Cleaners Vale Cleaning Service Mrs L Haggerty Mrs J Mattinson SAFEGUARDING / CHILD PROTECTION The Headteacher is the designated safeguarding / child protection officer in the school. The Deputy Headteacher is the deputy child protection officer. There is a safeguarding / child protection policy in the school, which is updated annually and is available to parents on request. There is also a designated Governor for Safeguarding – Mrs J Griffiths. INFORMATION ABOUT THE CURRICULUM The Government has set up "The National Curriculum" which is skills based not content driven, to ensure that all pupils will continue to receive an education which is broad, balanced and relevant to their needs and set in a clear, moral framework, preparing pupils for opportunities, responsibilities and experiences of adult life. The Foundation Phase (age 5-7) covers the following 7 areas of learning: Personal and Social Development Language, Literacy and Communication Mathematical Development Creative Development Knowledge and Understanding of the World Welsh Language Development Physical Development Key Stage 2 (age 7-11) delivers the National skills curriculum which is divided into CORE SUBJECTS, FOUNDATION SUBJECTS and RELIGIOUS EDUCATION. 9 CORE SUBJECTS English – Languages Literacy &Communication Maths & Numeracy Science &Technology (DT) FOUNDATION SUBJECTS History, RE - Humanities Geography - Humanities IT/ Digital Competence Music - Expressive Arts Art - Expressive Arts Welsh PE/ Health and Safety Education - Health and Well-Being Religious Education is a statutory part of the curriculum but has neither Core nor Foundation status. Parents of Year 2 children receive Teacher Assessed outcomes in the Core Subjects skills and Personal Social Development at the end of Foundation Phase. Parents of Year 6 children receive Teacher Assessed levels in the skills of the Core Subjects and Welsh 2nd Language at the end of Key Stage 2. Foundation Phase - 5yrs - 7yrs Key Stage 2 - 7yrs - 11yrs From 2013, the Welsh Government has introduced tests in Reading and Mathematics for year 2 to Year 6. These are undertaken in the summer term, parents will receive their child’s results at the end of the school year. Equality of opportunity is provided across the curriculum. The School has introduced a ‘Values curriculum’ which involves focussing on a value each month, such as respect, cooperation, friendship, courage etc. This is a 2 year rolling programme and is included in the personal and social learning programmes. Copies of National Curriculum documents are available at School for parents' reference. It will assist the Headteacher if an appointment is made for this purpose. RELIGIOUS EDUCATION The school is required to follow the programmes as recommended by the Local Education Authority. All classes follow the syllabus themes; these may be viewed at the school on request. COLLECTIVE ACT OF WORSHIP The Education Act states that `all pupils in attendance shall on each school day take part in an act of collective worship'. 10 If parents wish to exercise their right to withdraw their child/ren from the act of worship, they are invited to see the Headteacher. The school policy for the collective act of worship is available for inspection at the school. ARRANGEMENTS FOR CHILDREN WITH ADDITIONAL LEARNING NEEDS When children are observed as having particular difficulties in academic or social development, parents are involved before there is any consultation with the Education Psychological Service. Full discussions will then take place between the Headteacher and parents. Parents will be informed if their child/ren need extra help in reading, writing, and maths. This will be given either in class, or on other occasions, a child may be withdrawn from the class. Concentration skills may be strengthened by short periods away from the distractions of the classroom. There is a Hearing resource base in the school. Children with hearing impairment are based with their specialist teacher. They join their peer groups for aspects of the curriculum with support, as and when it is appropriate and in consultation with the class teacher. More able and talented pupils are identified across the school and programmes of work are set to further develop and challenge these children. HEALTH AND SEX EDUCATION The National Curriculum Document in Science requires that: "Pupils should be taught: that there are life processes, including nutrition, movement, growth and reproduction, common to animals, including humans." Topics throughout the school include relevant aspects of health/ sex education, there is a Health Awareness fortnight held in the Summer Term during which we highlight crucial issues through a variety of fun activities. Personal relationships, responsibility for one's own actions and coping with social pressures, are discussed in Health Education, Religious Education and Personal and Social Education (PSE). Children are brought to the awareness of consideration for others and are helped towards developing the concepts of caring and sharing; the basis for all happy, stable relationships within the family and outside the family situation. In Year 6, a film is shown to help the pupils understand how their bodies change as they grow up. Parents are informed prior to this lesson to enable them to discuss/respond to any questions from their children. The material used has Governor approval. If any parent wishes to view this prior to the lesson, please contact the school. 11 SPORTING AND OTHER ACTIVITIES Lacrosse, netball, cricket, rugby and football sessions are held after school. Two members of staff supervise and instruct in these sporting activities. The school participates in Rugby, Cricket, Football, Tennis, Athletics, Netball, and Lacrosse schemes initiated by the Vale Sports Development Team. The school participates in "Learn to Swim" schemes organised by the Vale of Glamorgan for Year 4 pupils, and in the Cycle Proficiency scheme for Year 5 and 6 pupils. The school is a corporate member of the National Trust. Year 6 pupils attend a residential field study course at Stackpole, Dyfed, in the Spring Term. Brass, guitar and violin instruction is provided by visiting music teachers. After school clubs are held from 3.30 p.m. - 4.15 p.m. in the following areas:Sport Eco Sign Language Welsh Storytelling Homework Club (3.30 – 5pm) Music Choir Learning Squad Coding Ukulele Clubs are supervised by school staff. Parents must give permission for children to remain in school and make arrangements for going home. The school involves pupils in decision making and there are three groups that meet regularly: School Council Eco committee Junior Road safety officers 12 USE OF THE WELSH LANGUAGE In Cogan Primary School we aim to develop an awareness and respect of the Welsh Language and culture. Specific time is allocated to the teaching of Welsh, in addition to which incidental Welsh is used in the everyday life of the school. POLICY FOR SCHOOL TRIPS & EXCURSIONS Educational Visits Educational visits are an essential, enjoyable part of school life and take place throughout the school year in association with class projects and National Curriculum programmes of study. Parents may be asked to make a donation for their child to participate in these visits when necessary. (The Governing Body charging policy is outlined below). Parents/Guardians will also be asked to fill in a form of consent. This is a very important procedure and must be completed for a child to participate in the visit. Charging Policy Under the 1988 and 1993 Education Acts, the school is required to formulate a policy on charging for school activities. The Governing Body has drawn up a policy statement in which, for any activity taking place within school hours, we will ask for a voluntary contribution from parents. No child can therefore be excluded from the activity because their parent is unable or has decided not to pay. Parents will understand that unless sufficient contributions are received, it might not be impossible to proceed with the activity. If a trip or visit is cancelled all contributions will be refunded. The School retains the right to request parents to pay for the cost of damage or loss caused by their child. 13 PARENTAL INVOLVEMENT Cogan School welcomes the part parents have to play in the life of the school. Staff and parents have a joint interest; the education, health, safety and happiness of their children. The Headteacher and staff welcome those parents who have the time to assist the teacher in the School Reading programme. Whenever parents volunteer their time, the Headteacher or the class teacher will explain exactly how they may best help. The school has a PTA (FACE) and the school benefits considerably from fund raising events. New parents are always welcome. REPORTING TO PARENTS Parents' Evenings are held each term. In broad terms, these may fall into three categories: The Autumn Term meeting with the parents will be held close to half-term, and this will be an opportunity for the parents to meet the class teacher and understand the expectations for the academic year. The Spring Term meeting will be for those parents who wish to discuss progress and concerns. The Summer Term open evening will be held within two weeks of the end of term. This will be an opportunity for the teacher to discuss each child's report in detail. If there are problems that need further discussion, then a further appointment/s may be made. Should any concerns arise throughout the year, parents will be notified and a meeting arranged with the class teacher and/or the Headteacher. The Additional Learning Needs support teacher will, of course, be available on that evening to discuss the children's progress or/and will make additional times to see parents. SCHOOL UNIFORM The Governing Body has formulated a uniform policy. All parents are requested to support it for the following reasons:1. Competition between pupils, about the latest fashion, is eliminated. 2. The potential for bullying is reduced as all pupils are wearing similar clothing. 3. When pupils are out of school on visits, they are more easily identifiable, which promotes safety. 4. By eliminating peer pressure, bullying and distracting clothing, discipline is 14 Improved, both in the classroom and playground. 5. Uniform instils a sense of community and pride in our school. It is not considered reasonable to limit parents to one supplier and cost, but to accept clothing from a shop and price range of parental choice. School polo shirts are light blue or navy blue (Year 6 only). Skirts and trousers are grey. The colour of the jumper, cardigan or sweatshirt is Navy blue only. Clothing can be purchased with school logos from Class Apart but if purchased from elsewhere other logos, brand names or markings are considered unacceptable. Please provide a pair of wellington boots for your child to leave in school while they are in The Foundation Phase. SUN HATS During the summer term it is advisable for children to wear sun hats and sun screen in hot weather. PE Children are expected to change for P.E. and Games. For PE children wear a light blue tee shirt and black shorts/joggers. For outdoor games, parents are asked to ensure that children wear trainers or `daps'; fashion shoes are dangerous. Children will know when Games or PE is timetabled; please co-operate with us and remind the children to bring their appropriate clothes. For the younger children, a "shoe-bag" marked with the child's name makes it easy for the child to carry his/her clothes for Games or PE JEWELLERY In the interests of safety, earrings are not encouraged but ear STUDS only will be permitted. Jewellery is not appropriate for school. HAIR Long hair must be tied back. Parents are requested to support the school in not allowing unconventional and unorthodox hair styles, dyes and colouring. GENERAL REQUIREMENTS It is inappropriate to bring toys to school unless directed by the teacher. ACCIDENTS IN SCHOOL First Aid is given for minor cuts and bruises; wounds are washed with water and dressings are applied as necessary. In the event of a head injury, the child will be kept under close supervision and the parent or other named person will be informed. The Headteacher will act "in loco parentis" (as a parent) and make a decision about a possible emergency visit and a member of staff will stay with the child. Parents will be notified. We require at least two contact numbers. Please inform School immediately if you change your contact numbers. 15 ADMINISTRATION OF MEDICINE IN SCHOOL If there are cases of chronic illness or long-term complaints, these should be made known to the Headteacher. Parents must see the Headteacher if medication must be taken in school hours. Parents may call at lunch time to give any necessary medication. Any problems can be discussed with the Headteacher. A form is completed by the parent/guardian, giving the necessary information and permission for medicine to be administered. FIRE DRILL This is carried out at least once a term, and the practice is entered in the Log Book which is inspected regularly, as are the fire appliances and fire exits. HOMEWORK There is a school homework policy giving further details. Homework is used to support and develop aspects of literacy and numeracy through tasks set by the class teacher and supervised by the parent/guardian. FP Reading books are taken home. Phonic exercises. Parents are informed of topics to enable discussion and research. Maths homework to reflect work covered in class. Spelling/handwriting practise Talk Topic KS2 There is an In-school library service of borrowing reading books. Spelling lists and literacy tasks. Mental arithmetic and written maths homework sheets, weekly to reflect work covered in class. Talk topic to assist with writing tasks Talk Topic 16 Homework tasks will vary and will involve different areas of the curriculum, at the discretion of the class teacher. The quantity set and the input required from parents is dependent on the age and ability of the child. Parents will receive homework guidance fortnightly. At FP reading and writing information sessions for parents, will be given. Where there is a particular need, extra homework will be set to be monitored by parents. The Special Needs Co-ordinator sets specific programmes to be completed with parental supervision DINNER ARRANGEMENTS School Meals School meals are cooked on the premises. The cost is: £2.10 per day - Infants and Juniors £10.50 per week - (the amount is subject to change) The School Meals Service plan well balanced nutritional meals, which cater for varied tastes. Vegetarian meals are also available. Dinner Arrangements for Reception Children (new entrants) Your child may stay to dinners; parents are asked to pay for the week’s meals in advance using ParentPay which is a new online system. Please contact the school office for your username and password. Our junior children can choose whether they would like a dinner, baguette or jacket potato each day. All meal choices are served with a salad, dessert or fruit and a drink. In the event of a child being entitled to free meals, and subject to the form of authorisation being received from the Education Department; a parent may wish to discuss these arrangements with the Headteacher. A high standard of behaviour is expected at lunchtime. Children must respond to the discipline of mid-day supervisors. Please ensure that your child understands this if you wish him/her to remain at school during the dinner break. 17 MORNING BREAKS Pupils can bring a drink and fruit only to eat during the morning break. Fizzy drinks and glass bottles are not allowed. WATER ON DESKS Pupils from Year 1 to Year 6 are encouraged to bring a clear labelled bottle of water to school for frequent access through the day, this helps concentration. THE EDUCATION (PUPIL ATTENDANCE RECORDS) REGULATIONS, 1991 Regulations regarding pupil Attendance require detailed information as to a pupil's absence from school, and a pupil's absence from school is recorded as either: a) b) Authorised absence or Unauthorised absence FAMILY HOLIDAYS IN TERM TIME Please do not ask for leave of absence for a family holiday in term time if you can avoid this. try not to ask for absence when your child is preparing for or taking examinations and important tests ( your class teacher can give you advice on this); and give us at least two weeks' notice that your child is going to be away. The school will not agree to authorised holiday absence – see below. A pupil's absence during term can seriously disrupt their continuity of learning. Not only do they miss the teaching provided on the days they are away, they are also less prepared for the lessons building on that after their return. There is a consequent risk of underachievement, which must be avoided. If a child is absent, please contact the school before 9.30am by telephone indicating the reason for the absence and the likely duration, this will be dated and recorded; a note should then be sent to school when the child returns. This note will then be kept on record. Lateness is classed as UNAUTHORISED absence; it is, therefore, important to ensure that your child is in school by 9.00am. Parents must sign the ‘Late Book’ in the office if children arrive after 9.00 am. 18 The regulations (Welsh Office circular No. 45/91) also require schools to provide, for publication, information about unauthorised absences; from 1st August, 1992 all schools must show the rate of unauthorised absences in each of the previous 3 terms. The Education Welfare Officer visits the school to monitor attendance. The All Wales advice for parents has also been adopted by Governors at Cogan Primary School: Under The Education (Penalty Notices) (Wales) regulations 2013 Local Authorities have been given powers to issue Fixed Penalty Notices (FPNs) as an alternative to taking legal action against parents/carers when responding to absenteeism from school. The purpose of FPNs is to promote better attendance, tackle more casual absence, support schools and local authorities ensuring parental responsibility for regular attendance, links to attainment and be an active follow up of absence as a key element to safeguarding. Fixed Penalty Notices will be used for pupils with: 10 or more unauthorised absences in a current term (O); 10 or more unauthorised late marks (U) in a current term; Parents/carers have failed to engage with school and/or the Education Welfare Service but where court sanctions have not been instigated; A pupil regularly coming to the attention of police during school hours and without justified reason; Unauthorised holiday absence (G). The Governors at Cogan Primary have ratified this policy. So from the 1st October 2014 no holidays will be authorised in term time. From January 1st 2015, the use of Fixed Penalty Notices will begin. Governors and the Head teacher will be duty bound to inform the LA should the above conditions be broken and Fixed Penalty Notices will be served by the local authority which will be £60. ‘MISS SCHOOL, MISS OUT’. GUIDANCE ON COMPLAINTS PROCEDURE UNDER SECTION 23 OF THE EDUCATION REFORM ACT, 1988 Procedures which are regarded as suitable to deal with complaints relating to the National Curriculum, RE or Collective Worship are written below. 1. The complaint should be addressed initially to the Head teacher and attempts should be made to resolve the issue informally. 2. If informal attempts to resolve the complaint are in the eye of the complainant unsuccessful, the next stage is for the complaint to be heard by the Governors. --------------------------------- We hope that you have gained knowledge of our school by reading this booklet and we look 19 forward to receiving your child. Our aim is to help each child to develop his/her potential to the full within a caring and happy environment. We aspire to make your child's education lively, interesting and stimulating. We aim to provide opportunities, which will lead children to achieving their full potential. We ask for your support in achieving these aims. The up to date awards held by the school are: Becta award for excellent practice in ICT Investors in Families Investors in People Eco Platinum Award [3rd flag] Healthy Schools Awards [5] Basic Skills Award Catch Up Reading award Active Cymru Mark NACE Cymru Challenge Award Family Information Service Award Vale Family Information Service Do you need childcare, activities for children or family support? 01446 704 704 / [email protected] 20
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