THE ONLY VIRTUAL CHANGE MANAGEMENT EXPERT COACH IN THE CLOUD DID YOU KNOW? As a result of inadequate preparation and support of managers and employees in their appropriation of changes, 70% of projects do not achieve their objectives. However, based on a Prosci study on best practices released in 2006, a structured change management approach and a well-mastered toolbox will multiply the chances of success by: 6 SHERPA [∫εRpa] n. m. – 1933; of Tibetan origin; a member of a resilient Himalayan people living on the highly-mountainous borders of Nepal and Tibet. 1. A high-mountain guide in the Himalayan regions. 2. SherpaTO TECH. (from SherpaTOTM [2012] trademark of Brio Change. LITERALLY “Guide for profound organizational transformations”.) The first expert change management system available in the cloud; a reference tool serving as a virtual coach to guide users towards achieving organizational transformations that are mobilizing, consistent, fast, effective, and efficient. SAY GOODBYE TO RISKS AND HELLO TO SUCCESSFUL CHANGE PROJECTS to achieve the set objectives of an organizational transformation project 1,6 to respect the allocated budget 4 to bring about change by the expected deadline Imagine benefitting from THE reference in change management for only a few dollars a day. Its expertise combines more than 70 years of academic research and 200,000 hours of business consulting and is updated with an impressive quantity of new data every year. Its name: SherpaTOTM, the first virtual coach for your organizational transformations, available 24/7. Finalist for several Innovation Awards, it conforms to project management practices put forward by the Project Management Institute (PMI). Are you a manager or team member working on large or small change management projects? SherpaTOTM is ideal for both experts and less experienced staff. And, unlike other toolboxes, it doesn’t just provide you with templates. This groundbreaking innovation guides you through your analysis to help you make an assessment and suggests practical actionable solutions and recommendations. In collaboration with HEC Montréal, an internationally-recognized business school, SherpaTOTM was developed by Brio Change, a leading change management consulting firm and among the few fully dedicated to this field. SherpaTOTM combines in one unique expert system decades of research conducted by HEC Montréal and years of field expertise gained through mandates carried out by Brio Change in the private and public sectors. Large companies in Canada and abroad, notably in Australia and Europe, already rely on this virtual coach. « SherpaTOTM is a quick and practical tool for managers, as well as a great time saver. The time invested in creating the tools was eventually recovered. » STÉPHANE MARTEL Administrative Supervisor Logistics–Projects and Technicians Casino de Montréal Simple. Available in the cloud in both English and French, SherpaTOTM requires no installation or IT team intervention. Intuitive and as easy to use as a browser—anyone can access it from anywhere in the world. Comprehensive, SherpaTOTM will assist you throughout the process by asking you the right questions. It will guide you as you analyze your transformation project, help you reach a diagnosis and recommend the best action plans to manage the implementation, communicate with, and adequately train employees. A SIMPLE, COMPREHENSIVE, FLEXIBLE, AND EVOLVING TOOL Interactive and illustrated, SherpaTOTM can provide you with a quick overview of your project status. You will also benefit from in-person or online training to help you put into practice SherpaTOTM concepts and tools so that you can rapidly be your most effective on the job. Our training, most appreciated by our clients, will allow you to develop key practices and reflexes in change management. Flexible, SherpaTOTM can be used à la carte, in consulting mode or as a reference tool. A basic version is also available for less complex change projects. Evolving, this expert system is constantly updated with field expertise shared among the community of Brio Change advisers and client users. Approximately 36,000 hours of new data are added every year – a unique, worldwide approach. « SherpaTOTM is constantly updated online by the community of Brio Change advisers and client users. By providing assessments and action plans, this virtual coach will also become a one of a kind encyclopedia in its field. » « On many occasions, our project team members thought we had the same project in mind when starting out and would soon realize that we weren’t always talking about the same thing. Thanks to SherpaTOTM, we brainstormed together to develop a common vision, method and vocabulary right from the start. This ended up being a great team-builder exercise. We also use the system for various initiatives and for all kinds of organizational development activities—it’s a real gold mine. » CÉLINE BAREIL Associate Professor Department of Management HEC Montréal, and co-creator of SherpaTOTM CÉLINIE FUGULIN-BOUCHARD Organizational Development Director Sainte-Justine University Hospital « SherpaTOTM provides me with food for thought, as well as for concrete action. It gives me credibility in my advisory role with internal clients. I couldn’t imagine doing my work without it! » ELIZABETH FORGUES Organizational Training and Development Human Resources Department Casino de Montréal 24/7 access to a system that requires no IT investment, because it’s available in the cloud. Major gains in productivity and self-reliance, thanks to the automatic documentation of reusable information tied to your change management activities. For example, the documentation and continuous use of the system help your managers and other professionals within your organization hone their own skills to better manage change. YOUR SherpaTOTM ADVANTAGES Standardization of change management approaches, tools, terminology, and deliverables across your organization and various projects; all persons involved will speak the same language and work towards the same goal. Greater credibility and confidence. SherpaTOTM gives you the assurance to make decisions and move forward with determination, without worrying about having forgotten something or skipping steps that are critical to the success of your projects. Access to continuous updates, thanks to the ongoing contribution of the community of experts from Brio Change and its client users. SherpaTOTM FACTS AND FIGURES SherpaTOTM proposes a five-step approach to cover each dimension of a change management project: Comprehend, Adhere, Participate, Transfer, and Evolve. Comprehend, understand the need for expertise to carry out the change project, its raison d’être, the stakeholders involved in the project, its legitimacy, the proper conditions for success, and the desired results at the highest level. Adhere, buy into the change by identifying its impact in detail, and the related concerns for each stakeholder. Participate in the change by involving the stakeholders based on the context of the project. Transfer the change by identifying an adequate training strategy, potential obstacles to training, stakeholder concerns, and the proper conditions for a successful transition. Evolve by identifying the conditions that ensure the sustainability of the change. SherpaTOTM includes more than twenty tools, notably: • 5 measurement tools to assess the level of achievement of the change management objectives for each dimension. Like traffic lights, green, yellow, and red indicators highlight the project status; Find out more about SherpaTOTM Brio Change 819 Rene-Levesque Blvd. West, Suite 300 Montreal (Quebec) H3H 2P5 Tel. : 514 868-1717 Fax: 514 868-9461 [email protected] • 1 executive dashboard; • 1 post mortem tool; • 1 databank with more than 300 recommendations; • several action plans to address communications, and training; change management, • comprehensive training on how to manage your change projects with SherpaTOTM; • personalized support for change management content; • readily-available technical support. www.discoversherpato.com
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