booking form
It is our great pleasure to offer you a truly unique party experience here amongst
the wildlife and beautiful landscapes of Auckland Zoo. We’re here to ensure your
special day is fun, memorable and stress-free. Please do not hesitate to call upon
our friendly team for help.
Please remember that your
party fee includes free admission
to the zoo so you can really make
the most of your day.
Child’s name
Age they are turning
Date of party
No. of children
attending (estimate)
Time of party
10am–12pm
No. of adults
attending (estimate)
1pm–3pm
Organiser’s Details:
Name
Contact
phone no.
Email
address
Alternative
phone no.
Postal
address
Party Package....................................... $450.00
Excludes catering and extras. Please see terms
and conditions
Your party package includes two party hosts
who will greet your guests and ensure your
party runs smoothly.
They will help with a range of services
including, but not limited to: playing games,
scheduling reminders for present opening
and cutting the cake, serving food, taking a
gift register, leading a 20-30 minute guided
walk and assisting with pack down on-site.
The birthday child will receive a cuddly toy
as a gift from Auckland Zoo.
Catering
(Please see our easy order menu over the page for catering options)
I will be bringing my own food
I would like the zoo to provide catering
I would like to bring some food and order some catering
Extras
Zoo branded cups ....................................................................................$2.50 each
in a range of bright colours and animal images
Extra face painting ...................................................................................... $150.00
(recommended for groups over 10 children)
Cuddly toys ................................................................................................ $8.00 each
Antics Soft Touch cuddly toys available in a wide range
of wild animals, approximately 15cm high
We can source a wide range of party favours through WildZone,
the Zoo’s boutique gift shop at a 20% discount.
If you have any questions, please don’t hesitate to contact our
Party bookings team on 09 360 4700 or [email protected]
Catering
$10
If you’d like an alternative to preparing your own
food, let us take care of the catering for you.
Our chefs have designed a delicious selection
of beautifully presented party favourites and
snacks that will appeal to guests of all ages.
Please make your selection from our
easy order menu below:
$22 platters
Kids Party Pack – Hot
Hot chips, 200ml juice, and your
choice of chicken nuggets, fish bites or filled roll
Kids Party Pack – Cold (V)
Corn chips, 200ml juice, apple and filled roll
$28 platters
Mini Beef Meatballs (20pcs)
Homemade beef meatballs served on skewers
Mini Party Dogs (10 pcs)
Mini battered hotdogs individually
served with tomato sauce
Mini Chicken Skewers (20pcs)
(GF and DF options available)
Free range chicken skewers lightly seasoned in a
tandoori and yoghurt marinade
Tempura Battered Vegetables (10pcs) (V)
Portions of sliced seasonal vegetables coated in
a light tempura batter served with hummus
Mini Party Donuts (20pcs) (V)
Individually portioned cinnamon sugar donuts with
banana, chocolate and strawberry swirls
Mini Party Burgers (10pcs)
Prime beef mince and cheddar cheese mini
burgers served with tomato sauce
Cheery Cheerios (20pcs)
Served individually with tomato dipping sauce
Crudité Cups (10pcs) (GF and DF) (V)
Portions of sliced seasonal vegetables
served with hummus
Seasonal Fruits (10pcs) (GF and DF) (V)
A beautifully presented selection of seasonal
fruits including watermelon, pineapple and grapes
Fun Fruit Jelly’s w/ Cream (10pcs)
Individually served fruit flavoured jelly’s
topped with light whipped cream and sprinkled
with hundreds & thousands
(V) Vegetarian.
(GF) Gluten Free.
(DF) Dairy Free.
Dietary requirements
We’re more than happy to accommodate any special
dietary requirements, allergies or medical conditions
as part of our catering service. Please tell us about
your needs and we will discuss options with our chef.
Fresh Trevally Fish Fingers (20pcs)
Crumbed fresh sustainable trevally portions served
with homemade tartare sauce
Mini Clubs (20pcs) (DF and Vege option)
A combination of free range ham & cheese and
vegetarian mini club sandwiches
Kids Fruit Kebabs w/ Marshmallows
(20pcs) (GF)
Skewered seasonal fruits and fluffy marshmallows
Mini Quiche Bites (20pcs)
Mini quiche bites made with free range ham,
cheddar cheese and juicy tomato
Savoury Chicken Delights (20pcs)
Homemade free range crumbed chicken bites
served with tomato sauce
Sweet Pastry Animal Fairy Bread (20pcs) (V)
Homemade sweet pastry in a selection of animal
shapes sprinkled with hundreds & thousands
Mini Party Pizzas (20pcs) (Vege option)
Free range ham and pineapple mini pizza bites
Mini Mac & Cheese (20pcs) (V)
Classic macaroni and cheese served in individual cups
Mini Sweet Muffins (20pcs selection) (V)
A selection of bite sized sweet muffins
Mini Savoury Muffins (20pcs selection)
A selection of bite sized savoury muffins
What time would you like your food delivered?
Every party is unique and we’d like to work in with your
plans for the special day. Please let us know what time
you’d like your food served
and we’ll do our very best to
accommodate you.
Banana Sushi (30pcs)(V)
Bite-sized banana slices dipped in a chocolate
ganache and rolled in toasted muesli
Mini Tuna Croquettes (40pcs)
Homemade lightly seasoned breadcrumbed tuna balls
Kids’ Birthday Parties - Terms and Conditions
Auckland Zoo provides a unique venue for groups of
all ages to have a great time in a safe, clean and green
environment. It is very important that you take the time to
read and understand these terms and conditions to ensure
the success of your child’s birthday party at Auckland Zoo:
the site unsuitable. If you are in any doubt and have not
yet had a site visit with one of the Experience Products
team, we invite you to book a time to view the venue
between 10am and 4pm daily, subject to availability.
Payment and Confirmation
• To confirm your booking a non-refundable deposit of
$100.00 is required within seven (7) days of making your
pencil booking.
General
• Terms and Conditions of entry to Auckland Zoo apply.
These are listed on our website at
http://www.aucklandzoo.co.nz/sites/plan-your-visit/
visitor-information/terms-and-conditions
• A completed birthday party form and final payment must
be received ten (10) working days prior to your party
date. Changes made after this time must be negotiated
directly with the Experience Products booking team and
is subject to availability. Failure to make payment on
time may result in your party being cancelled.
• Photographs and video taken may not be used for
commercial or promotional purposes without express
permission from Auckland Zoo. For further information
about commercial photography or filming at the
Zoo, contact the Zoo’s Media and Communications
Coordinator on (09) 360 3804.
• Once payment is received and numbers confirmed, we
will send wristbands to you for your guests. It is your
responsibility to ensure that your guests receive these
and wear them on the day. The pre-purchased wristbands
are like concert tickets, if your guests fail to bring them
on the day they will be required to pay admission rates at
the cashiers.
• A zoo staff member (party host) is present at every
birthday party. The zoo party host will set up, pack down,
liaise with the caterer and other suppliers on your behalf
then clean up after your party is finished. The host can
also take the children on a guided walk around the zoo for
20 – 30 minutes during the party. At least two adults must
accompany the children on the guided walk.
• All guests attending the birthday party including
Friends of the Zoo must be wearing their wristbands to
gain entry to the party venue.
Responsibilities of the Customer
On the day of the party, the customer is responsible for:
• Wristbands can only be used for entry to your party and
are not transferable as entry to the Zoo on any other
day/time.
• Prices included in this document are applicable for the
Birthday Party package only.
• Auckland Zoo reserves the right to amend these
conditions or prices as required from time to time.
Cancellations, Postponements and Refunds
• All party changes, postponements and cancellations
must be negotiated directly with the Experience
Products team and are at the discretion of Auckland Zoo.
• Parties will take place regardless of the weather, unless
the Zoo itself is closed. If you wish to postpone the party
due to bad weather, you must notify us at least two (2)
working days prior to the party date. No postponements
will be made on weekends, public holidays or the day of
the party.
• Refunds will not be given for any bookings cancelled
within seven (7) days of the party.
• Unused wristbands will not be refunded. No refunds will
be issued if guests do not show up on the day.
• It is important to understand that there is no rain
contingency for the Birthday Party venue and while
parties can be postponed as per the conditions outlined
above, deposits will not be refunded if you then deem
• The behaviour of attendees and compliance with the
terms and conditions.
• Ensuring that no more than 50 people are in the venue at
any one time.
• Ensuring Zoo facilities are not left in an abused or
damaged condition. Any damage to Zoo property will
be on-charged to the customer who can then take the
matter up with the person/s responsible.
• Ensuring that the times arranged for the commencement
of the party are strictly adhered to. Please be on time as
a courtesy to those providing your party services.
• Ensuring that the party (including any packdown required)
finishes within the designated venue hire period. Parties
must not run over due to lateness by the client. Parties are
scheduled back to back with a brief cleaning/set-up time
in between. Because of the quick turnaround, we must
insist that you adhere to your party times.
• Ensuring that no glass is brought into the party area,
for health and safety reasons.
• Ensuring that prohibited items are not brought into
the Zoo, these include: whistles, balls, balloons,
pinatas, frisbees or other throwing devices, party
poppers or other noise makers, motorised vehicles,
bicycles, skateboards or roller-skates/blades, alcohol
or illegal substances.
Catering and Equipment
• You are welcome to supply your own food for the party.
It should be noted however, that there are no cooking,
cooling or storage facilities available at the Zoo.
• Bringing BBQs, grills and other cooking equipment into
the Zoo is not permitted.
• Alcoholic beverages are not permitted in the party area.
Alcohol can be purchased from Darwin’s Café but must
be consumed at the Café.
• All hire equipment must be organised through a
Zoo approved supplier. No other hire companies are
permitted on Zoo grounds unless prior arrangements
have been made with the Experience Products team.
• If you have arranged for any specialist items to be
delivered to the Zoo, this must be arranged with us prior
to the delivery date. You will be responsible for delivery
and collection of such items. Auckland Zoo accepts
no responsibility for any damage, breakage or loss of
property arising during delivery or storage at the Zoo.
• The customer shall take good and proper care of the
equipment and shall be fully liable to Auckland Zoo for the
cost of repairs or replacement of the equipment for any
loss or damage howsoever caused. In the event that any
equipment is returned to Auckland Zoo in dirty condition,
the customer shall be liable for any cleaning charges.
Decorations, Themeing and Costumes
• Auckland Zoo allows customers to bring their own
decorations and themeing onsite. Please liaise with the
Experience Products team for further information on
what is permitted.
• Balloons, balls, confetti, whistles, pinatas, scatters and
party poppers are not permitted.
• We allow attachments to the venue (walls, door or
building) by the 3M range of products only. Nails, screws
or adhesives (including blu-tac) are not permitted.
• All equipment and decorations must be removed at the
conclusion of the party, within agreed timeframes. Any
decorations left onsite will be discarded.
• Some animals are sensitive to costumed characters.
Visitors must not bring into the Zoo any costume.
Please check with the Experience Products team
if you are unsure.
Please sign and return to:
Experience Products, Auckland Zoo, Private Bag, Grey Lynn, AUCKLAND
Phone: 360 4700 Fax: 360 3818 Email: [email protected]
Date of party
I/We have read and understood and agree to Auckland Zoo’s Terms and Conditions.
Signature
Name
Date
Auckland Zoo Conservation
Conservation is at the heart of Auckland Zoo. Ask any staff member,
and they will tell you what drives them is their passion for conservation
– the ability to make a difference to wildlife and the environment, and
to inspire others to do the same.
Auckland Zoo supports in situ (field) conservation projects nationally
and internationally. The Zoo is also actively involved in many other
conservation activities – through ex situ (on-site) Native Breeding and
research programmes. Check out our website www.aucklandzoo.co.nz
to see the different projects Auckland Zoo supports and
how your special day can make a difference for these animals.