www.worldclaim.net
Table of Contents
Company History
Services
Optional Services
Andrew J. Fusco, Jr. Resume
Client List
Engagement Contract
Contact Info
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
Company History
WorldClaim Global Claims Management is owned and operated by
brothers Andrew and Michael Fusco. Three generations of the Fusco
family are currently employed at WorldClaim, all eager to help manage
your pending insurance claim. WorldClaim’s roots in the insurance
adjusting business can be traced back to the 1960’s, growing from one
corporate office in the state of New York to more than ten branches
worldwide. WorldClaim’s second corporate headquarters opened in
Atlanta in 1988 and the company has since developed into one of the
most prominent public adjusting firms in North America.
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
Services
Interpretation of Contract
• WorldClaim Global Claims Management analyzes your insurance contract to
determine its advantageous provisions and disadvantageous exclusions and/or
clauses as they relate to your particular losses and damage. We will explain our
analysis of your contract so you understand it’s applications to your loss.
• WorldClaim Global Claims Management discusses your important business issues as
they relate to the claim in order that they will receive appropriate consideration in
the adjustment process.
Arrange Advance
• WorldClaim Global Claims Management contacts your insurance company’s
representative to explain the extent of damage in a preliminary report.
• WorldClaim Global Claims Management requests advance payments against the
physical damage sustained enabling you to begin a disaster fund to manage the expenses you will incur.
Disaster Management
• WorldClaim’s on-site assistance to your management team allows you to focus on
the immediate needs of re-housing your displaced tenants (multi-family
communities).
• Because of WorldClaim’s vast experience in disaster situations, we are able to discuss
alternate housing suggestions with your management team (multi-family
communities).
• One of WorldClaim’s primary focuses in the early stage of claims management is to
secure the property from further damage.
• With your management team, we arrange for all tenants to salvage personal
possessions which may have survived.
• WorldClaim discusses the value of immediate stage demolition of the damage
portion of the building with your insurance carrier and your management teams.
• The damaged areas are isolated from the rest of the complex with a controlled
access plan for the claims estimating and reconstruction process.
Damage Estimate to Structure
WorldClaim’s estimators prepare a damage estimate based on our professional review of
your insurance contract and the damage sustained. The estimate includes:
• Every room and section of the building showing room diagrams and dimensions in
detail, quantities, unit cost and total cost.
• A complete trade breakdown showing exactly how much was estimated in electrical,
plumbing, roofing etc.
• The estimate will be presented in the form most widely demanded by insurance
adjusters today, allowing for the expeditious adjustment of your claim.
Prepare Loss of Income Claim
• WorldClaim prepares a complete list of those extra expenses your company incurred
which were necessary to manage the catastrophe.
• WorldClaim’s experts work in cooperation with your company/or accounting
professional to collect and organize your financial information.
• WorldClaim conducts an in-depth analysis of your policy language to determine
how this broad language applies to your specific business.
• WorldClaim’s professional adjusters reconcile the financial information based on
your policy language to document the most accurate and favorable view of your
income loss.
• After our expert preparation of your claim, WorldClaim presents and negotiates your
loss of income claim with the insurance company adjuster and their forensic
accountants.
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
Services
Attend All Meetings
• As your appointed representative, WorldClaim attends all meetings with the
insurance adjuster and his consultants. This allows you to maintain your normal
business schedule with the assurance that the insurance claim issues are being
attended to by a professional with your interests solely in mind.
• WorldClaim reports the content and results of these meeting to you on a regular
basis.
Negotiation
• WorldClaim negotiates the claim we prepare with the insurance company
representative in a timely manner.
• WorldClaim presents all settlement offers to you with our recommendations.
• No offer will be accepted or rejected without your consent.
Filing Forms
• All forms necessary in the claims process will be reviewed by our adjusters and
explained to you.
• Filing of all forms will be completed in a timely and professional manner.
Compensation
• WorldClaim accepts a contingency fee for our service based on the settlement we
achieved. A mutually beneficial fee will be agreed upon after we discuss all aspects
of your loss with your representative.
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
Optional Services
Contract Bid Analysis
• WorldClaim works with your management team to identify a competent contractor
to repair the damaged buildings.
• After the contractor has been identified, WorldClaim furnishes the contractor
with the agreed scope of work arrived at through our negotiations with the
insurance company’s adjuster and his construction representatives.
• WorldClaim ensures that the management company receives a direct analysis of the
negotiated settlement figures and the competitive repair estimates provided
through the bid process.
Construction Management Process
• After the contractor has been nominated through the competitive bid process,
WorldClaim, at the request of the client, maintains an active role during
reconstruction by working with the management company in analyzing the
nominated contractors estimate of repair and draw request.
• Maintaining an active role ensures that through the course of reconstruction, the
work described in the settlement specifications are in fact performed.
Additional Services
• We offer a claim adjuster’s perspective on risk management, insurance coverage, as
well as management agreements. (This advice is based on our experience derived
from the claims process, not as a result of being a certified risk manager or licensed
insurance agent.)
Compensation
• WorldClaim accepts a contingency fee for our service based on the optional service
you ask us to perform.
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
3512 Rosendale Roads
Niskayuna, NY 12309
Phone 518.456.8523
Fax
518.374.8483
Email: [email protected]
Resume
Andrew J. Fusco, Jr., AIC, CMCA President
Summary of Qualifications
Over 20 years as a Licensed Public Insurance Adjuster
Extensive knowledge in handling major catastrophes including hurricanes, floods, tornados and major fires.
Work Experience
Professional Membership
1983-Present
WorldClaim Global Claims Management
Niskayuna, NY
Formerly InterClaim Worldwide Claims Consultants/PAC
Albany, NY
Licensed Public Insurance Adjuster, AIC, CMCA
Licensed Insurance Consultant in the State of New York
Responsibilities include but not limited to:
• Managing and negotiating small to multi-million dollar insurance claims on commercial and residential
properties.
• Manage staff of adjusters and administrative staff.
• Manage major catastrophe losses in several states and countries.
• Produce estimates and inventories of property and contents while inspecting losses and valuing
damages.
• Interact with the insured and the insurance companies to reach a proper settlement for the insured.
• Assist the insured with temporary housing, living conditions and other temporary and new
arrangements while evaluating and reaching a settlement on current property loss.
• 2001-2003 Former President: Capital District Rental Properties Association 2001-2003
• Affiliate Member: National Apartment Association Member, Building Owners Management Association
Member, Building Owners Management Association Teacher/Educator, Insurance & Risk Management
RPA Designation, Georgia Apartment Owners Association, Atlanta Apartment Association
• Former Member: National Association of Public Insurance Adjuster
Certifications
Building Damage Estimating, Management and Risk Institute
AIC Certification, CPCU Insurance Institute of America
Licensed Public Adjuster in the following states: NY, TX, VT, MA, CT, RI, ME, NC, SC, FL, CA, MO and GA
Catastrophes Managed
Hurricanes: Gilbert, Jamaica; Andrew, Florida; Iniki, Hawaii; Louise and Marilyn, Caribbean; Charley, Francis
and Jean, Florida; Ivan, Grand Cayman; Katrina, Mississippi, Rita, Louisiana; Wilma, Florida
Earthquake: North Ridge
WorldClaim Clients
New York State Department of Labor, Homeowner’s Flood Grant
Program
Mr. David Fialkoff, Specialty Box and Packaging Co., Albany, NY
Mr. Donald Green of DCG Development, Clifton Park, NY
Mr. Larry O’Shea, President of the Adirondack Hercules Tire
Corp., Albany, NY.
Mr. Howard Carr of The Howard Group, Albany, NY
Mr. Michael Gordon of Gordon Development, Albany, NY.
Mr. Owen Dougherty, Otis Wood Products, Halfmoon, NY
Hadley Luzerne Middle School, Mr. Clinton Freeman, Lake
Luzerne, NY.
Mr. Charles Waite, Adirondack Trust Company, Saratoga Springs,
NY
Mr. Rick Sloat of King Fuels, Troy, NY.
Mr. Paul Harding of Martin, Harding and Mazzotti, Albany, NY
Mr. Mark Farrington of Liberty Enterprises, Amsterdam, NY
Mr. Sal Ferlazzo of Girvin and Ferlazzo, Albany, NY
Mr. Tom Cholakais of OTB Imperial Racing Center, Schenectady,
NY .
Ms. Kimberly Halikias, Troy Savings Bank, Troy, NY
Mr. Dewy Delsignore of Delsignore Blacktop Paving, Troy, NY
Mr. Murray Massry, Tri-City Rentals, Albany, NY.
Mr. Daniel O’Brien, Prudential Blake-Atlantic Realtors, Albany, NY
Tuskegee University, Mr. George Ross, Vice President, AL
University of Southern Mississippi, Dr. Shelby Timmes, President,
Hattiesburg, MS
Mr. Michael Goldner, HomeCorp Management Company,
Montgomery, AL
Mr. Arvid Povilaitis, VMS Realty Partners, Chicago, IL
Mississippi Gulf Coast Colleges, all campuses, Dr. Willis H. Lott,
President, Gulfport, MS
Mr. Lawrence Sorkin, R&S Management, Homestead, FL
Mr. Phil Carlock of ECI Management Company, Atlanta, GA
past President of the National Apartment Association and Past
President of the Atlanta Apartment Association.
Mr. Ron Mogavero, First Group Management, Chicago, IL
Mr. Rob Johnston, President of First Communities, Atlanta, GA,
past President of the National Apartment Association and Past
President of the Atlanta Apartment Association.
Mr. Gus Remppies, Director of Acquisitions of Cornerstone
Realty Income Trust, Richmond, VA
Mr. Terry Bibleheimer, First Union, Charlotte, NC
Mr. Julius DeSantis, COO of RCP General, New York, NY
Mr. Greg Proctor of The Proctor Company, Charlotte, NC, past
President of SAHMA
Mr. John F. Weir, Vice President of Creative Choice Homes, Palm
Beach Gardens, FL
Mr. Johnny Yates, Jefferson Property Inc., Irving, TX
Mr. David Gordon, Owners Property Management, Tampa, FL
Mr. Herm Ungerman of Herm Ungerman Electric, Inc.,
Schenectady, NY
Mr. Robinson O. Everett, CEO of Team Inc. Management Co.,
Durham, NC
Mr. John DeFilippo, Albany Management, Inc., Albany, NY
Mr. Ron Laberge, Sr. of Laberge Engineering, Albany, NY
Mr. Timothy McNamara of Onebane, Donohue, Bernard, Torian,
Diaz Attorneys at Law, Lafayette, LA
Mr. Bernie Coluccio, The Beltrone Group Inc., Latham, NY
Mr. Jeff Hoffman of Boat &RV Warehouse Glens Falls,NY
Mr. Barry Cutler, Kimberly Scott Furniture, Albany, NY
N E W YORK
3 5 1 2 R osendale R oad
Al b a ny, NY 12309
National:800.470.4700
Phone: 518.456.8523
Fax:
518.456.2 269
www.wor ldclaim.net
3512 Rosendale Rd., Niskayuna, NY 12309
(518) 456-8523 Nationwide (800) 470-4700
Sub licensee _______________
I / We hereby retain WorldClaim to advise and assist in the preparation, presentation and
adjustment of the claim for the loss or damage by __________________ sustained at
(Nature of Loss)
___________________________ on ___________________, 20______. I / We
(Loss Location)
Unconditionally agree to pay WorldClaim for such services a fee of ________ percent (
%)
___________ of the amount of the loss adjusted or otherwise recovered from the insurance
(Insured’s Initials)
company.
NOTICE TO INSURED
THE FEE TO BE CHARGED UNDER THIS RETAINER AGREEMENT MAY BE NEGOTIATED
BETWEEN THE PARTIES, AND MAY NOT EXCEED TWELVE AND ONE-HALF (12 ½%). YOU MAY
CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY
AFTER THE DATE OF THIS CONTRACT. YOUR RIGHT TO CANCEL IS EXPLAINED BELOW. THE
INSURED ACKNOWLEDGES RECIEPT OF A COPY OF THIS RETAINER AGREEMENT AND NOTICE
OF CANCELLATION.
WorldClaim
INSURED: ____________________
By: ______________________
______________________________
Time & Date: ______________
______________________________
Time and date of initial contract, if different from above: ______________________________
-------------------------------------------------------------------------------------------------------------------
NOTICE OF CANCELLATION
DATE: _______________________
YOU MAY CANCEL THIS CONTRACT, WITHOUT PENALTY OR OBLIGATION, WITHIN THREE (3) BUSINESS
DAYS FROM THE ABOVE DATE.
IF YOU CANCEL, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT WILL BE RETURNED WITHIN (10)
BUSINESS DAYS FOLLOWING THE RECIEPT BY WORLDCLAIM OF YOU CANCELLATION NOTICE, AND ANY
SECURITY INTEREST ARISING OUT OF THE CONTRACT WILL BE CANCELLED.
TO CANCEL THIS CONTRACT, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS NOTICE OR ANY
OTHER WRITTEN NOTICE, OR TELEGRAM INDICATING CANCELLATION AND DATE THEREOF TO
WORLDCLAIM, 3512 ROSENDALE RD., NISKAYUNA, NY 12309, NOT LATER THAN MIDNIGHT OF _____________.
I HEREBY CANCEL THIS CONTRACT.
____________________________
(DATE)
Office Copy – White
___________________________
(INSURED’S SIGNATURE)
Insurance Co. Copy – Yellow
Client Copy – Pink
N E W YOR K
3512 R osendale R oad
Albany, NY 12309
National: 800.470.4700
Phone:
518.456.8523
Fax:
518.456.2561
www.worldclaim.net