Silicon Forest Electronics
Position Description
Position Title: Documentation Technician
Department: Programs
Reports to: Customer Focus Team Project Manager(s)
Principal Accountabilities:
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Creates new part numbers in MRP/ERP system.
Responsible for creating and maintaining Component Item Masters including Manufacturer and
Manufacturer Part Number (MPN) management in the MRP/ERP system.
Responsible for manipulating customer Bills of Materials (BOMs) and importing into MRP/ERP
system via data management tool (DMT).
Updating and maintaining BOMs in the MRP/ERP system.
Facilitate and execute ECO’s and Waivers pertaining to MPN and BOMs.
Provide support to manufacturing engineering and customer focus teams.
Importing and maintaining BOMs in Silicon Expert
Initiate and implement continuous improvement in procedures and work instructions that directly
apply to the Documentation Technician position.
Organize and update all applicable folders in Engineering Data.
Import Bill of Operations (BOO) from quote module in to ERP system via DMT
Typical additional responsibilities may include bid log entry, creating quote folders, reviewing and
organizing customer data.
Be a role model by following and re-enforcing Safety, ESD, ITAR, and QMS protocols.
Relentless elimination of waste.
Minimum Qualifications:
Understand what the Component Item Master fields do in the MRP/ERP systems
Understanding what a Bill of Material does in a manufacturing environment
Familiar with electronic components
High school diploma or equivalent
Minimum Competencies:
Excellent Microsoft Excel and data manipulation skills
Be able to find the QMS documentation for your area and position
Describe the work instructions required for your area and position
Interpersonal skills and can work well in a team environment
Ability to multi-task and prioritize projects
Preferred Qualifications:
2 years’ experience with ERP systems
2 years’ experience in an electronics manufacturing environment
Preferred Competencies:
Can lead small teams to positive results
Lead meetings relevant to parts, BOMs, Silicon Expert, and other projects
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Silicon Forest Electronics
Position Description
Core Values:
Exceed internal & external customer’s expectations with the highest quality of products and
services.
• Take Ownership. (TO)
o Exceed customer’s expectations with the highest quality of products and
service.
o Never pass along a problem.
o Acknowledge you are a role model.
o Safety first.
o Maintain clean and unobstructed work area.
o Maintain flexibility.
o Understand the meaning, cause, and effect of each of the Key Business
Indicators.
o Develop key metrics, graphically depict and post measures.
• Embrace Change.
o Continuously improve Products, Processes and Self.
o Possess a "Can Do" approach to all aspects of the job is a must.
o Embrace the Kaizen and change processes.
o Engage in Problem Solving not fire fighting.
• Demonstrate Respect for others.
o Maintain a positive attitude with all of the stakeholders of SFE.
o Value and maintain positive personal relationships with co-workers, vendors
and customers.
• Promote teamwork and cooperative effort.
o Promote communications between and among employees on all SFE matters.
o Train and give guidance to Silicon Forest employees whenever appropriate.
o Provide positive critical feedback to upper management.
• Maintain professionalism.
o Make sound business decision based on proper due diligence, research and
data.
o Maintain unquestionable levels of integrity and ethics - in perception and in
fact.
Core Competencies:
A. Job-Specific Knowledge and skills: Acquires and applies knowledge, skills, and experience
to accomplish results.
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Keeps current with and effectively applies new work methods, skills, and technologies to
complete work efficiently. (Embrace change)
Demonstrates the willingness and competence to work in multiple, functional areas (Teamwork)
Assesses situations accurately and determines appropriate action (professionalism)
Identifies and utilizes resources effectively and responsibly (Professionalism)
Plans, prioritizes, and organizes work effectively to produce measurable results (TO)
Takes ownership for own self-development (TO)
Other indicator(s) specific to department (optional)
B. Quality: Provides high quality services, processes, programs and products while consistently
seeking ways to improve outcomes and enhance service.
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Silicon Forest Electronics
Position Description
Ø Takes a problem-solving approach when faced with challenging or difficult situations (Teamwork)
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Proposes changes to policies or procedures, where appropriate (Embrace change)
Uses sound judgment (professionalism)
Consistently exceeds customer’s expectation with High quality product and service.
Work is thorough, timely and reflects the highest degree of quality (TO)
Manages difficult and emotional situations effectively (Professionalism)
Takes initiative in improving service, processes, programs and products (TO)
Responds to requests in a conscientious and timely fashion (Teamwork)
Other indicator(s) specific to department (optional)
C. PROFESSIONALISM & ACCOUNTABILITY: Demonstrates enthusiasm for and commitment to
the position and accepts responsibility for personal actions
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Organizes and maintains work environment to allow for productivity (TO)
Complies with departmental performance standards (Company)
Maintains appropriate confidentiality and respects the privacy of others (Professionalism)
Communicates clearly and effectively, both orally and in writing (Professionalism)
Demonstrates willingness to undertake duties as assigned (TO)
Demonstrates willingness to accept shift in responsibilities due to the nature of the changing
workplace (Embrace change)
Conveys positive and professional image of work unit to others (Professionalism)
Tracks progress or improvements (TO)
Other indicator(s) specific to department (optional)
Demonstrates a proper respect of safety
D. COLLABORATION AND TEAMWORK: Supports a positive team environment in which
members participate, respect and cooperate with each other to achieve desired results.
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Uses Problem-Solving techniques to improve products and processes
Promote teamwork and cooperative effort
Promote communication between and among employees on all SFE matters
Collaborates with others to improve quality and address needs
Builds and sustains cooperative working relationships
Volunteers to participate in continuous improvement events, and Company committees
Demonstrates a sense of responsibility for the success of the group or department
Demonstrates a positive attitude in work assignment and interaction with others
Recognizes strengths and contributions of others
Provides leadership on projects and/or programs
Train and give guidance to SFE employees whenever appropriate
Other indicator(s) specific to department (optional)
E. COMMITMENT TO THE VALUES OF THE DEPARTMENT & COMPANY: Promotes a safe
and inclusive environment that provides for the open exchange of ideas and the virtues of integrity
and honesty.
Integrity:
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Works cooperatively with people of diverse cultural identities, styles and functional responsibilities
Demonstrates respect for the opinions and beliefs of others
Works effectively with others in a variety of settings
Silicon Forest Electronics
Position Description
Ø Makes ethical decisions
Ø Other indicator(s) specific to department (optional)
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Organizational Understanding:
Ø Represents the values of SFE to internal and external communities
Ø Aligns individual work priorities with departmental and SFE’s goals and visions
Ø Visibly demonstrates care and concern for colleagues, staff, faculty, students and external
customers
Ø Demonstrates a clear understanding of policies and procedures of operation; complies with and
applies policies and procedures appropriately (Company)
Ø Understand the meaning, cause, and effect of each of the key Business Indicators
Ø Other indicator(s) specific to department (optional)
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F. ADDITIONAL COMPETENCIES (OPTIONAL) - specific to the department, to supplement
Silicon Forest Electronics Inc. competencies listed on this guide.
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Employee: ______ ____________________
Date: _______________
Manager: _______________ ____________
Performance growth period:
30days
90days
1 year
Personal Goals: __________________ ______________________________________
_____________________________________________________________ _________
_____________________________________________________________ _________
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