USER GUIDE
FOR MORE INFORMATION:
[email protected]
ICEdot is an emergency identification and notification system.
The last time you crashed you got up fine. Or maybe
you didn’t but your friend was there to help you out.
What would happen if you were alone and knocked
unconscious? How long would it take before someone
started worrying? How would they know where to start
THE ICEDOT
BAND +
THE
3
1
KEY BENEFITS
2
3
looking for you? ICE stands for In Case of Emergency
and is well known all over the world. ICEdot is an
emergency identification and notification service that
helps you adventure responsibly and offers peace of
mind to you and your loved ones.
HELMET
STICKERS
Gives access to your emergency profile and can be updated online at any time.
Works with the ICEdot app, providing easy tracking via SMS for authorized contacts.
Silicone material makes for a comfortable, hygienic, and durable fit.
Designed for Athletes and Adventurers:
The ICEdot system works with a unique PIN code that can
identify you, provide important medical information, and
notify your contacts in an emergency – all via SMS text
message.
In an emergency, first responders locate the 8-digit PIN code
on the Band or on the helmet sticker. When this code is SMS
text messaged to ICEdot, the member’s emergency profile
is immediately available. First responders can also access
additional information such as medications, allergies, and
notify emergency contacts.
If a member has the ICEdot app running, family members
and other authorized contacts can easily track the member’s
latest route and position via a simple SMS text.
There is also a manual emergency button which can be used
to alert emergency contacts of the member’s GPS position.
With a PIN-based system customers no longer need
to wait weeks to have an ID plate engraved. The Band is
purchased in-store and can be activated online, giving the
user immediate protection. The online emergency profile
also allows unlimited, real-time updates to health information
and emergency contacts - without having to purchase a new
product.
Made from high quality silicone, the Band is designed
specifically for those with active lifestyles. The Band comes
in three sizes, Large, Small and Child.
FOR MORE INFORMATION:
[email protected]
THE ICEDOT
CRASH SENSOR
THE
3
1
KEY BENEFITS
2
3
Detects and reports forces consistent with head trauma.
Notifies emergency contacts if you are not responsive to the alarm.
Mounts on any helmet and is interchangeable between helmets.
Detects critical impacts and notifies emergency contacts.
ICEdot is taking personal safety for action sports to a new
level with the ICEdot Crash Sensor. The Crash Sensor will
mount onto any helmet. When paired with the ICEdot app on
a smart phone, the system is able to detect motion, changes
in forces and impacts.
In the event of critical forces, the device triggers the app
over low-energy Bluetooth to sound an alarm and initiate
an emergency countdown. Unless the countdown clock is
stopped, the app will then notify your emergency contacts
and send GPS coordinates of the incident so that appropriate
follow up actions can be taken.
The member can now also allow contacts to check-in on his/
her position via SMS. The route and last position is shown
providing helpful information in case a member has entered
an area without data connection.
The Crash Sensor app is available for iPhone 4S or later and
select Android devices running Jelly Bean 4.3 or later. A
current list of supported phones is available at
ICEdot.org/faqs.
Cycling, skiing, back country travel, team sports, and motor
sports all involve significant risks and we know those risks
aren’t going to stop you, heck, they don’t stop us. We’re just
here to help you Adventure Responsibly.
FOR MORE INFORMATION:
[email protected]
CRASH SENSOR
INTRODUCTION
WELCOME TO ICEDOT!
This User’s Guide will help you set up your Crash Sensor as well as create an ICEdot
profile.
Your ICEdot Crash Sensor, when used properly, will mount
onto any helmet and connect with your ICEdot Profile via
a smartphone app. The system is able to detect motion,
changes in forces and impacts. In the event of critical
forces, the device triggers the app over low-energy
Bluetooth to sound an alarm and initiate an emergency
countdown. Unless the countdown clock is stopped, the
app will then notify your emergency contacts and send
GPS coordinates of the incident so the necessary follow-up
actions can be taken.
The Crash Sensor is not a medical diagnostic device for
determining concussions or whether or not your helmet is fit
for continued use. The Crash Sensor is not preventative of
injuries in any way and should not alter your following best
safety practices and awareness of your own limits.
PACKAGE CONTENTS
1 Crash Sensor
1 Helmet Mount
1 Sticker Pack
2 Zip Ties
1 Micro USB to USB Charging Cable
RETURNS
For returns please include a copy of the invoice or
delivery note and send solely to:
ICEdot Europe Logistic Center
Hartmann GmbH
Gewerbestr. 6-8
86860 Jengen
Germany
FOR MORE INFORMATION:
[email protected]
CRASH SENSOR
SPECIFICATIONS
OPERATING TEMPERATURE
0°F to 122°F (-18°C to 50°C). Do not place on or near a
direct heat source.
WATER IMMERSION
Up to 1 meter for 30 minutes. Each unit is treated with HzO
waterproofing. If your Crash Sensor gets wet, submerged
or fills with water within the cavity, drain it from the USB
connector hole and leave the Crash Sensor to air dry. You
should never charge your Crash Sensor when it is wet or
damp.
COMMUNICATIONS
Bluetooth 4.0 Low Energy (BLE)
BLE range: Up to 30 feet (10 meters)
Battery technology: Rechargeable Lithium-polymer
Operating time: Approx. 20 hours
Standby time: Approx. 30 days
Charging power: USB 5 volts (USB micro-B connector)
Charging time: Approx. 4 hours
CERTIFICATIONS AND COMPLIANCE
R&TTE Directive 1999/5/EC:
• Effective use of frequency spectrum: EN 300 328
• EMC: EN 301 489-1, EN 301 489-17, EN 61000-6-2
• Health and safety: EN 50371, EN 60950-1 (EN
60950-1) and/or IEC 60950-1
• Hazardous Substances: EN 2002/95/EC
TYPE APPROVALS
•
•
•
Europe (R&TTE)
US (FCC/CFR 47 part 15 unlicensed modular
transmitter approval)
Canada (IC)
DISPOSAL
Your ICEdot Crash Sensor has an internal lithium polymer
battery and should be discarded through your local
hazardous waste disposal processes i.e., stores that sell
batteries or special battery drop-off centers.
DISPOSAL
Your ICEdot Crash Sensor has an internal lithium
polymer battery and should be discarded
through your local hazardous waste disposal
processes i.e., stores that sell batteries or
special battery drop-off centers.
FOR MORE INFORMATION:
[email protected]
GETTING
STARTED
ICEDOT PROFILE CREATION
To effectively use your Crash Sensor, you will need a
current ICEdot profile. The first year is included with the
purchase of a Crash Sensor. For additional years a small
yearly subscription fee applies. All ICEdot products work
with your ICEdot profile – this is where you establish the
emergency contacts you wish to be notified if your sensor
triggers an incident.
Once you have established an ICEdot profile, each
additional ICEdot product you purchase will add an
additional year to your service. In Case Of Emergency,
ICEdot has the ability to share predesignated health and
geolocation information over SMS/text. ICEdot stickers
and bands allow first responders to retrieve emergency
information stored in an ICEdot profile. First responders
send an SMS text message containing the PIN found on the
ICEdot product to the number specified and an immediate
response message is returned containing information on
the individual and his or her emergency contacts.
IMPORTANT:
YOU NEED TO RETRIEVE INFORMED CONSENT FROM
YOUR EMERGENCY CONTACTS BEFORE ADDING THEIR
DATA LIKE A PHONE NUMBER OR AN EMAIL ADDRESS
TO YOUR EMERGENCY MESSAGE. YOU WILL ALSO
BE RESPONSIBLE TO CORRECT THOSE DATA AND TO
DELETE IT WHEN THE OWNER OF THE DATA DESIRES.
To activate your ICEdot profile, locate the stickers
containing an 8-digit PIN in your Crash Sensor package.
Then visit http://icedot.org/activate, enter the PIN, a valid
e-mail address and establish a password. You will then
follow the on-screen instructions to complete creating your
profile. A profile is secure and any access to your data can
be seen in your account under “profile activity.”
FOR MORE INFORMATION:
[email protected]
You may choose to add additional profiles for other family
members. For each additional profile a small subscription
fee applies per person per year. Multiple profiles may share
a Crash Sensor and each additional profile will receive their
own sticker packs.
Once you have created your profile, try testing it. Send
an SMS/text message with the PIN found on your sticker
to +1.918.373.9989 (US) or to +41.79.373.9929 (EU).
Then, place one of the stickers on your helmet. We also
recommend that you put a round sticker on the back of
your Crash Sensor or another on a commonly carried item
i.e., mobile phone, wallet, etc.
ICEDOT APP
Visit the Apple store on your iPhone 4s (or later) device or
the Play Store on your Android device (running Android
4.3 or higher) and download the app named “ICEdot”.
Please note: The “ICEdot Medic” is not the right app. When
downloading, please allow location services which enables
capturing of GPS coordinates. If you missed to do so, you
should turn this on in Settings/Privacy/Location Services on
your iPhone.
Once downloaded, please sign in to your ICEdot account
and select the appropriate profile.
EXAMPLE: Profile Screen
You will then be prompted to set up your sensor. Make sure
you have charged your Crash Sensor for at least 4 hours.
There will be no lights or buzzing on the sensor--all battery
status is reported through the app. When you click “Select
ICEdot” the app will begin scanning for your sensor. Once a
device appears in the menu, select it.
If you have troubles connecting to your sensor, please make
sure you have:
1. Charged your Crash Sensor – 4 hours via the
computer’s USB is recommended.
2. Your Bluetooth turned on. This is done in the “Settings”
on your phone.
3. An iPhone 4s or 5 running the latest iOS. You can check
if you have the latest iOS in your settings and it will tell
you if there is a newer version.
4. Downloaded the right ICEdot app from the Apple store.
The “ICEdot Medic” app is not applicable to the Crash
Sensor.
FOR MORE INFORMATION:
[email protected]
5. Given the Crash Sensor a good shake.
6. If the sensor has been charged for a longer period or
experienced a power surge, the protective circuitry may
have shut down functions preventing it from appearing
as available to avoid overheating. Let it sit overnight and
it should return to normal function.
7. If the above has not resolved your problems you can
reset your sensor by plugging it in for 10-20 seconds,
unplug it and retry the connection process.
Once your Crash Sensor is selected, you will be able to
name it and mark it as your favorite. This allows your phone
and sensor to auto-connect when the sensor is awake. By
simply shaking the sensor, or your helmet if it is mounted,
the app will auto-connect and you will not have to scan for
sensors before each use.
EXAMPLE: Sensor Settings
When the Crash Sensor is connected to your app, select
“Go.” The app will then show “actively monitoring” meaning
the app is ready to receive an impact notification from the
sensor.
If an impact is detected, the app will sound an alarm and
begin a countdown. You can disable the countdown by
swiping the “disable slider.”
EXAMPLE: Countdown & Slider
If you do not disable the countdown, the app will pull your
GPS coordinates and connect to the ICEdot server which
sends out notifications to your emergency contacts in the
manner you have specified, SMS/text or email, including
your GPS coordinates. It is possible your phone may be
unable to find your GPS coordinates. In this case, an
emergency notification will be sent, but it will not include
the GPS data. It is necessary that your smartphone can
establish a data connection, therefore you have to enable
data roaming when you are using the Crash Sensor
outside of your country.
IMPORTANT:
THE ICEDOT CRASH SENSOR AND APP RELY ON A
NUMBER OF THIRD PARTIES TO TRACK AND DELIVER
YOUR EMERGENCY NOTIFICATIONS INCLUDING
CELLULAR SIGNAL AND YOUR DEVICE. ONE OR MORE
FOR MORE INFORMATION:
[email protected]
OF THESE ITEMS MAY NOT BE AVAILABLE AND/OR
DAMAGED. YOU SHOULD ALWAYS PROCEED WITH THE
ASSUMPTION THAT THESE ITEMS MAY NOT WORK AND
THAT RIDING IN GROUPS AND COMMUNICATING YOUR
ROUTE ARE THE SAFEST MEASURES TO BE FOLLOWED.
FOR MORE INFORMATION:
[email protected]
CONFIGURATION
SETTINGS
The ICEdot app has a number of settings you can
customize including the Notification Delay. Notification
Delay is how long the countdown clock will run prior
to reporting an incident and notifying your emergency
contacts. The default is 45 seconds, but this can be
adjusted up to 2 minutes.
EXAMPLE: Settings
ICEdot Account will take you to your login page at ICEdot.
org on your mobile browser to adjust any of your account
settings or to update your profile.
Locate Me shows your current GPS coordinates.
Track Me enables you to be tracked by your emergency
contacts while running the app. Turning this on will allow
those you specify to track your location via SMS using your
ICEdot PIN. To configure who can track you, you must login to your ICEdot Account and select “anyone with my PIN”
or “emergency contacts only” under your Sharing Settings
within your Profile. With this feature enabled, someone can
check your current location by sending “Track” followed by
your PIN number to +1.918.373.9989 or to +41.79.373.9929
and they will receive a reply text with your current location
or last known location in case data coverage has been lost.
FOR MORE INFORMATION:
[email protected]
HELMET
MOUNTING
Your ICEdot Crash Sensor comes with one helmet mount.
Additional mounts may be purchased. The helmet mounting
clip should go on the top rear of the helmet as shown in the
image below. You can attach the mounting clip by using the
3M adhesive tape and applying it directly to the hard outer
shell of your helmet, or by using the supplied zip ties and
running them through the slots on the mounting clip and
attaching it through the vent holes of your helmet, cutting
away excess. Always attach the mount so that the USB
plug port is facing the back of the helmet.
EXAMPLE: Mounting clip with arrow identifies USB plug
USB Plug
EXAMPLE: Helmet with the Crash Sensor attached
IMPORTANT:
THE CRASH SENSOR SHOULD BE FIRMLY ATTACHED
TO YOUR HELMET WITH NO MOVEMENT OR BOUNCING.
ANY MOVEMENT OF THE SENSOR MAY CAUSE
VIBRATIONS WHICH CAN RESULT IN FALSE READINGS.
ADVENTURE RESPONSIBLY
FOR MORE INFORMATION:
ICEDOT EUROPE
MADELEINE-RUOFF-STR. 26a
82211 HERRSCHING
GERMANY
FAX: +49 8152 98937 24
TEL: +49 8152 90990 47
[email protected]
WWW.CRASH-SENSOR.EU