CDP 2015 Water 2015 Information Request
CDP
Tiger Brands
Module: Introduction
Page: W0. Introduction
W0.1
Introduction
Please give a general description and introduction to your organization.
Listed on the JSE, Tiger Brands Limited is a branded fast-moving consumer packaged goods company that operates mainly in South Africa and selected emerging
markets. Its main activities are manufacturing, processing and distribution of branded food, and home, personal and baby care products. The company’s vision is to
be the world’s most admired branded consumer packaged goods company in emerging markets.
Our strategy includes on-going focus and investment to:
Drive Revenue Growth
Accelerate Expansion in Emerging Markets
Expand into Adjacent New Categories
Achieve Cost Leadership
Advance Customer Leadership and Market Capability
Brand Leadership Income Categories in order to Protect Positions
The Company operates 42 manufacturing sites mainly in South Africa, but also in other operating regions. The company has expanded its presence into Kenya,
Cameroon, Ethiopia, Nigeria and Zimbabwe. As a consequence of this expansion a review of the treatment of CDP reporting is necessary. For the period under
review, newly acquired businesses in our International division will be excluded.
W0.2
Reporting year
Please state the start and end date of the year for which you are reporting data.
Period for which data is reported
Wed 01 Jan 2014 - Wed 31 Dec 2014
W0.3
Reporting boundary
Please indicate the category that describes the reporting boundary for companies, entities, or groups for which water-related impacts are reported.
Companies, entities or groups over which operational control is exercised
W0.4
Exclusions
Are there any geographies, facilities or types of water inputs/outputs within this boundary which are not included in your disclosure?
Yes
W0.4a
Exclusions
Please report the exclusions in the following table
Exclusion
Please explain why you have made the exclusion
Facilities that have been recently acquired
internationally: Dangote Flour Mills – Nigeria
EATBI (East African Tiger Brands Industries) –
Ethiopia UAC Foods – Nigeria
Distribution Centres & Head Offices
Recent acquisitions of manufacturing facilities in Africa are excluded for reporting purposes. This is to
allow sufficient time and resources for these operations to implement the new reporting system for tracking
water consumption. However, these sites are held accountable for ensuring that their water consumption
and effluent treatment standards are in line with Tiger Brands benchmarks.
Tiger Brands does not consolidate the water consumed by its Distribution Centres and Head Offices due
to low water usage and data limitations. We are currently focusing on our manufacturing facilities which
constitute the highest water inputs and outputs.
Further Information
Module: Current State
Page: W1. Context
W1.1
Please rate the importance (current and future) of water quality and water quantity to the success of your organization
Water quality and
quantity
Sufficient amounts of
good quality freshwater
available for use
Direct use
importance
rating
Vital for
operations
Indirect
use
importance
rating
Important
Please explain
Direct Use: Water quantity and quality is vital to the organisation as it is required to process products
and is a key ingredient for specific products. A number of Tiger Brands products are for human
consumption therefore water quality is of high importance. A sustainable supply of water is required;
water needs to be of a sufficient quality to ensure the reputable quality of Tiger Brands products.
Indirect Use: Tiger Brands have increased activity regarding agricultural water efficiency with
suppliers, specifically for water intensive crops, e.g. tomatoes, beans, fruits and sugarcane. Water
availability is an important factor that limits agricultural production, Tiger Brands acknowledges that
Water quality and
quantity
Sufficient amounts of
recycled, brackish and/or
produced water available
for use
Direct use
importance
rating
Important
Indirect
use
importance
rating
Important
Please explain
the water availability is likely to become increasingly stressed due to demand from the economy and
climate change; therefore water has an impact in sourcing some of Tiger Brands crucial farmed raw
materials.
Direct Use: Tiger Brands have investigated the possibility of using of recycled and grey water in some
facilities. Therefore systems retain as much water on site as possible. Moving towards a closed-loop
(or as closed as possible) system is important for Tiger Brands to ensure sustainable water
consumption. Indirect Use: A number of Tiger Brands suppliers utilize recycled water, and brackish
ground water, in their operations. The sustainability of Tiger Brands suppliers is important to the
organisation therefore the sustainable input of water is key.
W1.2
For your total operations, please detail which of the following water aspects are regularly measured and monitored and provide an explanation as to why
or why not
Water aspect
% of
sites/facilities/operations
Water withdrawals- total
volumes
76-100
Water withdrawalsvolume by sources
76-100
Water discharges- total
volumes
76-100
Please explain
Access to water is critical to ensure business continuity. The use of this resource carries financial
implications for Tiger Brands; as such we recognise the importance of measuring water withdrawals
across our manufacturing facilities. This data is tracked monthly using the Sustainability Reporting
Tool.
The bulk of the water used is water received / sourced from the municipality.The monitoring of water
availability and reliability by river basin and water management area source is a new initiative
undertaken by Tiger Brands this year.
After undergoing effluent treatment on site; access water from all Tiger Brands facilities is discharged
to municipal lines. The site is charged per kilo litre of water released for this reason discharge volumes
are recorded and monitored using Tiger Brands Sustainability Reporting Tool.
% of
sites/facilities/operations
Water aspect
Water discharges- volume
by destination
76-100
Water discharges- volume
by treatment method
Less than 1%
Water discharge quality
data- quality by standard
effluent parameters
76-100
Water consumption- total
volume
76-100
Facilities providing fullyfunctioning WASH
services for all workers
Less than 1%
Please explain
The majority of facilities have a single effluent output which is measured and monitored
A range of physical, chemical and biological effluent treatment methods are used across the Tiger
Brands sites. However, the structure of the current Sustainability Reporting Tool does not make
provision for quantifying the volume of water discharged by treatment method. The reporting tool will be
reviewed to include this metric.
Tiger Brands requires quality water inputs in its manufacturing sites; for processing and often as a key
input for specific products. A number of Tiger Brands products are for human consumption, therefore
water quality is of high importance. As part of Tiger Brands quality controls in the various operations,
there are key water specifications that the company works with based on the following indicators: •
Water quality, i.e. taste, look, smell, disinfection, etc. • All facilities monitor the COD of effluent. The
majority of facilities also measure and monitor the effluents PH level and conductivity. Some facilities
also measure and monitor ss, n and p levels in effluent.
The water consumed at a Site, Business and Division level is measured monthly using the Tiger
Brands Sustainability Reporting Tool. This is essential as environmental KPI’s set for each level is
monitored using this data.
Fully functioning wash facilities are provided at certain Tiger Brands sites. However, the structure of the
current Sustainability Reporting Tool includes this amount in the total withdrawal value. The reporting
tool will be reviewed to include this metric.
W1.2a
Water withdrawals: for the reporting year, please provide total water withdrawal data by source, across your operations
Source
Fresh surface water
Quantity
(megaliters/year)
How does total water
withdrawals for this
source compare to the last
reporting year?
0
Not applicable
Comment
No Comment
Source
Brackish surface
water/seawater
Rainwater
Groundwater renewable
Groundwater - nonrenewable
Produced/process water
Municipal supply
Wastewater from
another organization
Total
Quantity
(megaliters/year)
How does total water
withdrawals for this
source compare to the last
reporting year?
0
Not applicable
No Comment
0
Not applicable
No Comment
0
Not applicable
No Comment
0
Not applicable
No Comment
0
Not applicable
10144.93
Lower
No Comment
Tiger Brands uses municipal water both domestically and internationally. We
rolled out water saving schemes at our sites within the Grains Division. This has
helped to reduce the volume of municipal water withdrawn.
0
Not applicable
No Comment
10144.93
Lower
No Comment
Comment
W1.2b
Water discharges: for the reporting year, please provide total water discharge data by destination, across your operations
Quantity
(megaliters/year)
Destination
Fresh surface water
Brackish surface
water/seawater
How does total water
discharged to this
destination compare to
the last reporting year?
Comment
0
Not applicable
No comment
0
Not applicable
No comment
Quantity
(megaliters/year)
Destination
Groundwater
Municipal treatment
plant
Total
How does total water
discharged to this
destination compare to
the last reporting year?
0
Not applicable
6258.68
Not applicable
6258.68
Not applicable
Comment
No comment
An increase in production volumes as well as water recycling projects has
resulted in a reduction in effluent discharged to Municipal Treatment Plants.
No comment
W1.2c
Water consumption: for the reporting year, please provide total water consumption data, across your operations
Consumption
(megaliters/year)
3886.25
How does this consumption figure compare to
the last reporting year?
Higher
Comment
Due to a reduction in discharge volumes an increase in the water consumed
within the reporting period was realised.
W1.3
Do you request your suppliers to report on their water use, risks and/or management?
Yes
W1.3a
Please provide the proportion of suppliers you request to report on their water use, risks and/or management and the proportion of your procurement
spend this represents
Proportion of
suppliers %
26-50
Total
procurement
spend %
76-100
Rationale for this coverage
Tiger Brands has operations, and suppliers, across Southern Africa. The organisation has highlighted water exposure, in
terms of catchments under threat, as defined by the WWF South Africa. Tiger Brands ensures that vulnerable suppliers
respond to sustainability questionnaires. Tiger Brands also conducts water footprints based on Green, Blue and Grey water
to determine the nature of the risks the organisation faces.
W1.3b
Please choose the option that best explains why you do not request your suppliers to report on their water use, risks and/or management
Primary reason
Please explain
W1.4
Has your organization experienced any detrimental impacts related to water in the reporting period?
Yes
W1.4a
Please describe the detrimental impacts experienced by your organization related to water in the reporting year
Country
South
Africa
W1.4b
River basin
Other:
Numerous
basins as the
water is supplied
directly from
source to
municipality
through to the
manufacturing
sites
Impact
indicator
RegHigher
water
prices
Impact
Higher
operating
costs
Description of impact
Even with a 5% yearon-year reduction
target in water usage
for the next 3 years,
increasing water prices
have resulted in the
organisation having to
rethink strategic
opportunities. The
company’s budget does
account for annual
water price increases,
however it remains
essential to investigate
efficient water
consumption. Initiatives
include: Redesigning the
production line for
efficient water usage Investigating utilizing
recycled and storm
water - Installing water
pulse meters
Length
of
impact
The
impact
will be an
on going
concern.
Overall
financial
impact
Increased
budget figure
for facilities to
accommodate
for the increase
in water tariffs
Response strategy
Other: Tiger Brands
response strategy
incorporates a number
of aspects which are
included in the
organisations primary
response strategy of
reducing water
consumption while
maintaining water
quality. Furthermore,
for Tiger Brands
sustainable farming is
about meeting the
needs of South
Africans today and in
the future. The recent
global rise in food
prices and repeated
reports about social
media arrest in a large
number of countries
reveal the strategic and
basic importance of the
agricultural sector for
social and economic
stability
Description of
response strategy
Tiger Brands has
numerous response
strategies, i.e.
involvement in
infrastructure
maintenance, greater
due diligence, setting
site specific targets,
engage with other
stakeholders in the
watershed, align to
public policy positions
with water stewardship
goals. Strategies
include: -Set targets Implement clearly
defined actions to be
undertaken per site Collaborate with
service providers,
government, NGO’s,
business and
consumers -Develop
innovative production
solution -Support
agriculture
Please choose the option below that best explains why you do not know if your organization experienced any detrimental impacts related to water in the
reporting year and any plans you have to investigate this in the future
Primary reason
Future plans
Further Information
Attachments
https://www.cdp.net/sites/2015/02/19102/Water 2015/Shared Documents/Attachments/Water2015/W1.Context/Sustainability Scorecard - Albany.xlsx
Module: Risk Assessment
Page: W2. Procedures and Requirements
W2.1
Does your organization undertake a water-related risk assessment?
Water risks are assessed
W2.2
Please select the options that best describe your procedures with regard to assessing water risks
Risk assessment
procedure
Comprehensive
company-wide risk
assessment
Coverage
Direct
operations and
supply chain
Scale
Some
facilities and
all suppliers
Please explain
Tiger Brands updated risk profiles and disaster recovery plans to take into account water issues. To
understand where manufacturing sites are in water-scarce locations, publically available and
bespoke tools are used to identify risks. Water scarcity ratings are validated with local knowledge
and publically available data provided by regional and site teams. Tiger Brands continue to develop a
comprehensive understanding of water risks in manufacturing, supply, distribution and third party
sites. The organisation responds to the commercial and reputational risks that water and wider
climate change issues pose to the business. An example is the engagement with the agricultural
sector; discussions arise around irrigation being the conventional method to increase productivity by
expanding arable area. However South Africa’s irrigable land is already cultivated (+- 1.2% of the
country), irrigation is rapidly expanding into unsuitable areas negatively impacting the environment.
W2.3
Please state how frequently you undertake water risk assessments, what geographical scale and how far into the future you consider risks for each
assessment
Frequency
Every two
years
Geographic
scale
Country
How far into the
future are risks
considered?
3 to 6 years
Comment
Tiger Brands Group Research team conducts water risk assessments for the 3 year annual strategy session.
Water risks are reviewed annually and included in the strategy. The Research team gains input from national
researchers working on campaigns such as "Towards 2030: certainties, uncertainties and scenarios". Tiger
Brands also considers the timeframe of water risk assessments by benchmarking against competitors and
aligning to legislation and water stewardship bodies.
W2.4
Have you evaluated how water risks could affect the success (viability, constraints) of your organization's growth strategy?
Yes, evaluated over the next 5 years
W2.4a
Please explain how your organization evaluated the effects of water risks on the success (viability, constraints) of your organization's growth strategy?
The process of identifying risk involves a series of steps which are:
Step 1
Step 2
Step 3
Step 4
- Brainstorming
- Determine the probability of the event occurring (Past Events)
- Quantifying the risk in terms of monetary value
- Prioritise risk in terms of monetary value utilising this formula
(Existing Risk × Projected Climate Change = Future Climate Risk)
Existing Risk = Related Risk (Rands)
Projected Climate Change = Frequency of the event happening (%)
Future Climate Risk = Rand Value (Projected Risk)
The footprint of Tiger Brands throughout South Africa is extensive. So the process is done per division within the organisation. As a result this filters down to
individual units (operational) where the impact at an asset level can be determined.
W2.4b
What is the main reason for not having evaluated how water risks could affect the success (viability, constraints) of your organization's growth strategy,
and are there any plans in place to do so in the future?
Main reason
Current plans
Timeframe until evaluation
Comment
W2.5
Please state the methods used to assess water risks
Method
Please explain how these methods are used in your risk assessment
FAO/AQUASTAT
Internal company
knowledge
Life Cycle
Assessment
WRI Aqueduct
Aquastat has been used to collect and analyze information on agricultural water use which is a significant component of Tiger’s overall
consumption. The results are used to identify current and projected water risks relating to the companies agricultural holdings. Tiger
Brands has undertaken work with PE International on Life Cycle Assessments (LCA) for key brands, which focuses on Green, Blue and
Grey water. The results from this study will be incorporated into our water risk assessment. The WRI Aqueduct Tool has been used to
generate a database for each of the Tiger Brands Manufacturing Sites which provided weighting schemer for the following metrics: •
Overall Water Risk • Physical Risk Quality • Physical Risk Quantity • Regulatory & Reputational Risk • Baseline Water Stress • Interannual Variability • Seasonal Variability • Flood Occurrence Drought Severity • Upstream Storage • Groundwater Stress • Return Flow
Ratio • Upstream Protected Land • Media Coverage • Access to Water
W2.6
Which of the following contextual issues are always factored into your organization's water risk assessments?
Issues
Choose option
Current water availability and quality
parameters at a local level
Relevant, included
Current water regulatory frameworks
and tariffs at a local level
Relevant, included
Please explain
Water availability and quality is key to the success of the business. Tiger Brands assess water
risks at a facility level as water is used in the manufacturing process and water is often a key
ingredient products. Water quality is critical to maintain the Groups brand as low quality water
impacts the quality of consumer products and may be disregarded and cannot be sold.
Tiger Brands consider increasing water tariffs as a risk to the organisation. Water usage is
critical to the organisation and even with reduction targets the rising cost of water will impact
the business. Tiger Brands engage with policy makers in order to keep up to date with
regulation changes, tariff increases and try to mitigate risks.
Issues
Choose option
Current stakeholder conflicts
concerning water resources at a local
level
Relevant, included for
some
facilities/suppliers
Current implications of water on your
key commodities/raw materials
Relevant, included
Current status of ecosystems and
habitats at a local level
Relevant, not yet
included
Current river basin management
plans
Relevant, not yet
included
Current access to fully-functioning
WASH services for all employees
Relevant, not yet
included
Estimates of future changes in water
availability at a local level
Relevant, included for
some
facilities/suppliers
Estimates of future potential
regulatory changes at a local level
Relevant, included
Estimates of future potential
stakeholder conflicts at a local level
Relevant, included
Estimates of future implications of
water on your key commodities/raw
materials
Relevant, included
Estimates of future potential changes
in the status of ecosystems and
habitats at a local level
Relevant, not yet
included
Please explain
Tiger Brands engage with stakeholders in watersheds where the organisation has a presence.
Water risks are assessed for the specific facilities in watersheds where stakeholder conflicts
are prominent. A watershed is defined as the area of land where all above ground and below
ground water converge at a single point.
Tiger Brands business operations rely on a sustainable input of raw materials. The abundance
of raw materials is largely dependent on water. Tiger Brands engage with the agricultural
sector on improved water irrigation techniques. Of particular concern is that irrigation of
agriculture land is already by far the biggest water user in South Africa. The discussions thus
far have been with the department of agriculture, the WWF organization, the department of
water affairs and forestry, etc.
Tiger Brands acknowledge that there are water risks in relation to ecosystems and local
habitants, however this has not yet been included in the organisations water risks assessment
as Tiger Brands risk priority assessments have resulted in the organisation focussing on water
supply, cost and quality risks.
Tiger Brands has initiated the process of determining the river basin source for each of it's
manufacturing facilities. The information will be used in future risk assessments.
Access to fully-functioning WASH services for all employees is mandatory at Tiger Brands food
manufacturing facilities. However, this has not yet been included in the organisations water
risks assessment.
Future water availability is critical to Tiger Brands operations. The Group acknowledges that
this is a company-wide risk, however Tiger Brands have focussed its risk assessments on
facilities which are the most vulnerable to future water security and declining quality. I.e.
facilities most vulnerable to these water related risks.
Regulatory changes relating to water can have a significant impact on the business as there is
potential for decreased access to quality water, both from an availability and cost perspective
Tiger Brands engage with stakeholders in watersheds where the organisation has a presence.
Water risks are assessed for the specific facilities in watersheds where stakeholder conflicts
are prominent.
Global water scarcity is expected to increase over the next 20 to 30 years. Sub-Saharan Africa
has the largest number of water-stresses countries of any region. Raw materials, specifically,
high water consuming crops, are vulnerable to water scarcity. As a food converter, Tiger
Brands relies on a sustainable input of raw materials. Additionally, water is often a key
ingredient in products for Tiger Brands
The status of ecosystems and local habitats has not yet been prioritized at this time
Issues
Choose option
Please explain
Scenario analysis of availability of
sufficient quantity and quality of water
relevant for your operations at a local
level
Relevant, included for
some
facilities/suppliers
Scenario analysis of regulatory
and/or tariff changes at a local level
Relevant, included
Scenario analysis of stakeholder
conflicts concerning water resources
at a local level
Relevant, included
Stakeholder conflicts are a risk to Tiger Brands reputation. Tiger Brands analyse the impact of
conflicts on the organisation.
Scenario analysis of implications of
water on your key commodities/raw
materials
Relevant, included for
some
facilities/suppliers
Raw material supply is critical to Tiger Brands operations. The organisation analyses various
climate change risks, such as drought, rainfall patters and changes in seasonal rain, on raw
material production. The agricultural sector may require increased volumes of irrigation,
therefore further impacting water resources. Tiger Brands examine how water availability
impacts raw material production and how this impact on suppliers affect the organisation.
Scenario analysis of potential
changes in the status of ecosystems
and habitats at a local level
Relevant, not yet
included
The status of ecosystems and local habitats has not yet been prioritized at this time
Relevant, included
Tiger Brands highlighted key questions regarding water risks: -Which facilities are located in
water-stressed regions? -What percent of a watershed’s available water do facilities use? What percent of the available water is used for human purposes and what are the allocations
among sectors? -Where is there a high potential for reputational risk? -How will exposure to
water risks change due to population growth, climate change, and economic development?
Other
Future water availability is critical to Tiger Brands operations. The Group acknowledges that
this is a company-wide risk, however Tiger Brands have focussed its risk assessments on
facilities which are the most vulnerable to future water unavailability. Tiger Brands utilize water
management tools to analyse the impact of future water scarcity on high risks business units.
The Group analyses the impact of tariff increases on the organisations bottom line. The
analysis is also conducted per facility in order to prioritize water reduction efforts. Tiger Brands
engage with the government, DTI, municipalities and water boards; this is to influence
legislation, build partnerships in the industry and to also learn from organisations doing
sustainable best practices that Tiger Brands can apply to internal processes.
W2.7
Which of the following stakeholders are always factored into your organization's water risk assessments?
Stakeholder
Choose option
Customers
Relevant, included
Employees
Relevant, included for
some facilities/suppliers
Investors
Relevant, included
Local communities
Relevant, included for
some facilities/suppliers
NGOs
Other water users at a
local level
Regulators
River basin
management
authorities
Statutory special
interest groups at a
local level
Relevant, not yet
included
Relevant, included for
some facilities/suppliers
Relevant, not yet
included
Please explain
Tiger Brands acknowledge that consumer products have the potential to reduce water consumption in the
home. Through research and product innovation Tiger Brands aims to assist customers in reducing their
water consumption. Tiger Brands further acknowledges the importance of the quality of water used in
products for human consumption. Water quality cannot be jeopardised as this can have an impact on
products meeting certain quality standards, e.g. South African Water Quality Guidelines
There has been increased awareness among employees; and Tiger Brands have implemented ‘simple
solutions’ (small, easy-to-implement changes) which can be carried out by employees.
As well as being crucial to the organisations business operations, water risks impact Tiger Brands
reputation. Therefore investors are considered when assessing risks. Investors are able to request and gain
access to any information relating to Tiger Brands water use, strategy and policies which can assist in their
decision making.
Water risks are assessed for communities which are located in vulnerable areas. Tiger Brands continue to
emphasise water availability and quality through partnerships with farmers. Shared learnings with the
agricultural industry raises the need for conservation awareness, e.g. soil erosion changes the flow of rivers
and storage capacity of dams; resulting in the need for water treatment systems. Poorly applied fertilisers
run off into rivers, polluting water sources and causing algal blooms.
Tiger Brands engages with NGO's on water related issues. However NGO's have not been included in
water risk assessments.
Tiger Brands assesses water risks for stakeholders in areas vulnerable to water unavailability and/or
contamination
Tiger Brands engages with regulators on water related issues. However regulators have not been included
in water risk assessments.
Relevant, not yet
included
River basin management authorities have not been included in risk assessments at this stage.
Relevant, not yet
included
Statutory special interest groups have not been included in risk assessments at this stage.
Suppliers
Relevant, included
Water utilities/suppliers
at a local level
Relevant, included
Other
Relevant, included
A sustainable input of raw materials is key to Tiger Brands business operations. The organisation includes
suppliers in water risk assessments due to the significant impact that a lack of raw materials can have on
business operations.
Tiger Brands engage with local water utilities and suppliers on issues around water supply and cost. This
enables the organisation to identify potential risks and can address these risks at a company level
Tiger Brands are involved in public forums held and facilitated by WWF for integrated regional water
management plans.
W2.8
Please choose the option that best explains why your organisation does not undertake a water-related risk assessment
Primary reason
Please explain
Further Information
Attachments
https://www.cdp.net/sites/2015/02/19102/Water 2015/Shared Documents/Attachments/Water2015/W2.ProceduresandRequirements/AqueductWaterRiskData
20.06.2015.xlsx
Module: Implications
Page: W3. Water Risks
W3.1
Is your organization exposed to water risks, either current and/or future, that could generate a substantive change in your business, operations, revenue
or expenditure?
Yes, direct operations and supply chain
W3.2
Please provide details as to how your organization defines substantive change in your business, operations, revenue or expenditure from water risk
Tiger Brands utilises two methods to define substantive changes in operations, revenue or expenditure from water risk:
1) Tiger Brands highlights the facilities where the production process requires water, the water may not be consumed in large volumes but the water is critical for the
manufacture of key products.
2) Tiger Brands prioritizes facilities according to the highest water consumers. Water usage is the water used relative to production. This is ranked according to
water usage and the cost of water.
3) Tiger Brands analyses the facilities contribution to the group, i.e. a percentile value of the water utilized by the respective unit in relation to the total amount of
water the whole of Tiger Brands used.
To determine the facilities to prioritize with regards to water risks, Tiger Brands cross references the highest consuming facilities with the facilities where water is
critical to the manufacture of key products.
Utilizing methods 1, 2 and 3 described above, the following facilities are focussed on in Tiger Brands water disclosure response:
King Foods Potchefstroom (Sorghum germination) – 55.44% largest contributor to the Group
Boksburg Manufacturing Site (vegetable, salads and tomato sauce) – 10.24% contribution to Group
Langeberg and Ashton Foods (fruit canning) – 9.23% contribution to Group
Musina Manufacturing Site (tomato paste and cans) – 1.05% contribution to Group
W3.2a
Please provide the number of facilities* per river basin exposed to water risks that could generate a substantive change in your business, operations,
revenue or expenditure and the proportion of total operations this represents
Country
South
Africa
River
basin
BreedeGouritz
(WMA)
Number
of
facilites
1
Proportion of total
operations
exposed to risk
within river basin
(%)
1-5
Comment
9.32% of Tiger Brands water withdrawals is extracted from the Breede Water Management Area by
a single facility (Langeberg and Ashton Foods). This facility has been identified as a significant water
user relative to production. The WRI Aqueduct Tool rates the overall water risk for this facility as
medium to high risk
River
basin
Country
Number
of
facilites
Proportion of total
operations
exposed to risk
within river basin
(%)
South
Africa
Orange
21-30
South
Africa
Limpopo
21-30
Comment
73.25% of Tiger Brands water withdrawals is extracted from the Orange River Basin. A substantial
portion of these facilities fall in the consumer brands business unit as these manufacturing sites
require water consumption to produce consumer foods products, i.e. in cleaning of raw materials and
at times as a key ingredient in the consumer product. The WRI Aqueduct Tool rates the overall water
risk for these facilities as low to medium risk
7.6% of Tiger Brands water withdrawals are extracted from the Limpopo River Basin. Facilities which
fall within this river basin run production processes where the water consumed is not in large
volumes but the water is critical for the manufacture of key products. In addition, these facilities are
within a region of water stress. The WRI Aqueduct Tool rates the overall water risk for these facilities
as high risk.
W3.2b
Please provide the proportion of financial value that could be affected at river basin level associated with the facilities listed in W3.2a
Country
South Africa
South Africa
South Africa
W3.2c
River basin
Breede-Gouritz (WMA)
Orange
Limpopo
Financial reporting
metric
Proportion of chosen metric
that could be affected within
the river basin
% cost of goods sold 91-100
% cost of goods sold 91-100
% cost of goods sold 91-100
Comment
No Comment
No Comment
No Comment
Please list the inherent water risks that could generate a substantive change in your business, operations, revenue or expenditure, the potential impact
to your direct operations and the strategies to mitigate them
Country
South
Africa
South
Africa
River
basin
BreedeGouritz
(WMA)
Orange
Risk driver
RegulatoryRegulation of
discharge
quality/volumes
leading to
higher
compliance
costs
RegulatoryMandatory
water efficiency,
conservation,
recycling or
process
standards
Potential
impact
Description of
impact
Fines/
penalties
Increased
regulations around
the volume and
quality of
discharged water
will lead to
increased
compliance costs.
This has the
potential to stop
operations at sites
with high
discharge
quantities. As a
food converter
effluent issues
arise due to the
COD levels in
effluent.
Fines/
penalties
Mandatory water
efficiency,
conservation,
recycling or
process standards
will lead to higher
costs of variable
overheads leading
Timeframe
1-3 years
1-3 years
Likelihood
Probable
Probable
Magnitude
of
potential
financial
impact
High
High
Response
strategy
Other:
Comply with
local legal
requirements
or company
own internal
standards,
whichever is
more
stringent
Other:
Comply with
local legal
requirements
or company
own internal
standards,
whichever is
Costs of
response
strategy
High
High
Details of
strategy and
costs
Tiger Brands
monitor legal
requirements
and aim for
compliance. The
capital
expenditure to
comply with
water standards
is often high, as
standards
become more
stringent these
costs are likely
to increase. For
example, one
site has a capex
cost of R150
million to treat
wastewater to
river standards.
As mentioned
above, Tiger
Brands monitors
legal
requirements
and aims for
compliance. The
capital
Country
River
basin
Risk driver
Potential
impact
Description of
impact
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
to increased costs
per product.
South
Africa
Limpopo
RegulatoryHigher water
prices
Supply
chain
disruption
Water supply is
critical to a
number of Tiger
Brands operations.
The Musina
manufacturing site
requires a
constant supply of
high quality water
to produce tomato
paste and canned
tomato products.
Disruptions in the
supply of water or
the quality of water
required to meet
standards will
result in a loss of
production of
tomato paste
which is used in
the production of
tomato sauce and
other tomato
products.
Response
strategy
Costs of
response
strategy
more
stringent
Unknown
Probable
High
Engagement
with suppliers
Details of
strategy and
costs
expenditure to
comply with
water standards
is often high, as
standards
become more
stringent these
costs are likely
to increase.
Low
Tiger Brands
Musina site
meets regularly
with water
suppliers to
ensure a
constant supply
of quality water.
Country
South
Africa
River
basin
Orange
Risk driver
RegulatoryHigher water
prices
Potential
impact
Higher
operating
costs
Description of
impact
Higher cost of
variable
overheads leads
to increased cost
per product
Timeframe
1-3 years
Likelihood
Highly
probable
Magnitude
of
potential
financial
impact
Medium
Response
strategy
Water
management
incentives
Costs of
response
strategy
LowMedium
Details of
strategy and
costs
Tiger Brands
have begun
addressing
issues around
increasing water
prices.
Strategies
include
increasing water
saving
awareness,
repairing water
leaks, and other
water saving
projects.
W3.2d
Please list the inherent water risks that could generate a substantive change in your business operations, revenue or expenditure, the potential impact to
your supply chain and the strategies to mitigate them
Country
South
River
basin
Breede-
Risk driver
Potential
impact
Higher
Description of
impact
Water scarcity is
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
1-3 years
Probable
Low-
Response
strategy
Engagement
Costs of
response
strategy
Low-medium
Details of
strategy and
costs
Tiger Brands
Country
Africa
South
Africa
River
basin
Risk driver
Gouritz
(WMA)
Orange
PhysicalDeclining
water quality
Potential
impact
Description of
impact
operating
costs
coupled with a
lack of both water
availability and
water
accessibility.
Water
accessibility is
whether or not an
individual or
organisation can
access water, i.e.
water may not be
accessible due to
increased water
prices. An
increase in the
price of water
leads to
increased costs
to produce
products
therefore
resulting in a
lower margin.
Water usage is
critical at a
number of Tiger
Brands sites.
Often the
processes
requires high
volumes of water
and at a number
of sites water is a
Brand
damage
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
medium
1-3 years
Probable
Medium
Response
strategy
Costs of
response
strategy
with public
policy
makers
Engagement
with
suppliers
Details of
strategy and
costs
engage with
stakeholders
and policy
makers on
issues of water
scarcity and
supply costs.
Tiger Brands
also invest in
water
conservation
projects and
education
around water
saving
behaviours.
The response
strategy differs
across Tiger
Brands
facilities. Tiger
Brands
Boksburg
Manufacturing
site meets biannually with
Country
South
Africa
River
basin
Limpopo
Risk driver
PhysicalInadequate
infrastructure
Potential
impact
Supply
chain
disruption
Description of
impact
key input in the
manufacture of
products.
Declining water
quality is a health
risk for
consumers, and
a rise in
consumer
complaints will
bring significant
brand damage
Water supply is
critical to a
number of Tiger
Brands
operations. The
Musina
manufacturing
site requires a
constant supply
of quality water to
produce tomato
paste and
canned tomato
products. Loss of
production of
tomato paste,
that is used in the
production of
tomato sauce
and loss of
production of
other tomato
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
Response
strategy
Costs of
response
strategy
Details of
strategy and
costs
local water
service
providers
Unknown
Unlikely
Medium
Engagement
with
suppliers
Low
Tiger Brands
tomato
manufacturing
site meets
regularly with
the
manufacturing
plants water
supplier. Tiger
Brands regularly
engages with
suppliers to
promote a
strong
relationship.
Tiger Brands
engages with
supplier to
ensure their
sustainability
though
improved
Country
South
Africa
River
basin
Orange
Risk driver
RegulatoryHigher water
prices
Potential
impact
Higher
operating
costs
Description of
impact
products. This
can lead to a
disruption in the
supply of these
products to the
market and a
financial loss to
the company
Tiger Brands
requires raw
materials which
are processed
into consumer
products. Raw
materials often
require significant
volumes of
natural and/or
municipal water
for production.
Increased
volumes of water
required for
irrigation (due to
drought) coupled
with increased
water costs will
impact the
availability and
cost of raw
materials. The
indirect water
costs (increasing
the cost of raw
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
Response
strategy
Costs of
response
strategy
Details of
strategy and
costs
farming
practices
1-3 years
Highly
probable
Medium
Engagement
with
suppliers
Low Medium
Tiger Brands
regularly
engages with
suppliers to
promote a
strong
relationship.
Tiger Brands
engages with
supplier to
ensure their
sustainability
though
improved
farming
practices
Country
River
basin
Risk driver
Potential
impact
Description of
impact
Timeframe
Likelihood
Magnitude
of
potential
financial
impact
Response
strategy
Costs of
response
strategy
Details of
strategy and
costs
materials)
coupled with the
direct water costs
will increase the
cost of production
resulting in lower
margins
W3.2e
Please choose the option that best explains why you do not consider your organization to be exposed to water risks in your direct operations that could
generate a substantive change in your business, operations, revenue or expenditure
Primary reason
Please explain
W3.2f
Please choose the option that best explains why you do not consider your organization to be exposed to water risks in your supply chain that could
generate a substantive change in your business, operations, revenue or expenditure
Primary reason
Please explain
W3.2g
Please choose the option that best explains why you do not know if your organization is exposed to water risks that could generate a substantive
change in your business operations, revenue or expenditure and discuss any future plans you have to assess this
Primary reason
Future plans
Further Information
Page: W4. Water Opportunities
W4.1
Does water present strategic, operational or market opportunities that substantively benefit/have the potential to benefit your organization?
Yes
W4.1a
Please describe the opportunities water presents to your organization and your strategies to realize them
Country
or region
Companywide
Companywide
Opportunity
Increased
brand value
Cost savings
Strategy to realize opportunity
In South Africa, and internationally, there is growing
customer awareness of water and other sustainability
issues. Tiger Brands believe that efficiency in operations
will help in creating a resilient and sustainable business
which is a positive image to portray to internal and
external stakeholders. Tiger Brands relies on good
communication and marketing of its sustainability
initiatives to attract and retain ethical and environmentally
conscience consumers.
Water efficiency in Tiger Brands operations enables the
business to withstand water scarcity and quality
challenges, while reducing costs. Reducing costs is a key
opportunity for the organisation particularly with the
anticipated tariff increases. Tiger Brands online metering
system allows for improved data regarding cost
recoveries, i.e. Tiger Brands can recover overcharging
from landlords, identify leaks that have not been picked
up physically and investigate the billing from
municipalities.
Estimated
timeframe
Please explain
Current-up
to 1 year
Tiger Brands communicate the organisations
sustainability commitments (which includes water) to
customers, employees and suppliers via marketing and
communication channels. This helps to grow awareness
amongst stakeholders and portray a positive image for
the company. Consumer research tracks the success of
communication efforts. Tiger Brands also works with its
suppliers to reduce water use and improve wastewater
management.
Current-up
to 1 year
Tiger Brands regularly investigates opportunities that
reduce water consumption and promotes effective and
efficient water use. This is accomplished through
reducing the organisations water footprint, rolling out
water-saving product innovations, increasing activity on
agricultural water efficiency, specifically for the most
water-intensives crops (tomatoes, beans, fruits,
sugarcane, etc.).
W4.1b
Please choose the option that best explains why water does not present your organization with any opportunities that have the potential to provide
substantive benefit
Primary reason
W4.1c
Please explain
Please choose the option that best explains why you do not know if water presents your organization with any opportunities that have the potential to
provide substantive benefit
Primary reason
Please explain
Further Information
Module: Accounting
Page: W5. Facility Level Water Accounting (I)
W5.1
Water withdrawals: for the reporting year, please complete the table below with water accounting data for all facilities included in your answer to W3.2a
Total water
withdrawals
(megaliters/year)
at this facility
How does the
total water
withdrawals at
this facility
compare to the
last reporting
year?
Facility reference
number
Country
River basin
Facility 1
South
Africa
BreedeGouritz
(WMA)
L&AF Ashton West/
Ashton East
1010.35
Higher
No Comment
Limpopo
Albany Pretoria
42.68
Lower
No Comment
Limpopo
Albany Randfontein
23.81
Lower
No Comment
Facility 2
Facility 3
South
Africa
South
Facility name
Please explain the change if substantive
Facility reference
number
Facility 4
Facility 5
Facility 6
Facility 7
Facility 8
Facility 9
Facility 10
Facility 11
Facility 12
Facility 13
Facility 14
Facility 15
Facility 16
Facility 17
Country
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
South
Africa
River basin
Facility name
Total water
withdrawals
(megaliters/year)
at this facility
How does the
total water
withdrawals at
this facility
compare to the
last reporting
year?
Please explain the change if substantive
Limpopo
Albany Secunda
23.73
Lower
No Comment
Limpopo
Culinary Marble Hall
11.91
Higher
No Comment
Limpopo
Culinary Musina
114.51
Higher
No Comment
Limpopo
Culinary Peanut Butter
2.77
Higher
No Comment
271.81
Higher
No Comment
178.43
Higher
No Comment
Limpopo
Limpopo
Enterprise Factory
Polokwane
Enterprise Factory Pork
Packers
Limpopo
HPCB Isando
148.90
Lower
No Comment
Limpopo
Milling Randfontein
13.92
Lower
No Comment
Orange
Albany Germiston
107.19
Lower
No Comment
Orange
Albany Sasolburg
10.33
Lower
No Comment
Orange
Culinary Mayonnnaise
61.87
Higher
No Comment
1121.57
Higher
No Comment
196.59
Higher
No Comment
60701
Lower
Water saving campaigns launched on site
Orange
Orange
Orange
Culinary Salads,
Vegetable & Tomato
Unit (Boksburg)
Enterprise Factory
Germiston
King Foods
Potchefstroom
Total water
withdrawals
(megaliters/year)
at this facility
How does the
total water
withdrawals at
this facility
compare to the
last reporting
year?
18
Lower
No Comment
Facility reference
number
Country
River basin
Facility 18
South
Africa
Orange
Facility 19
South
Africa
Orange
Pasta Isando
181.60
Much higher
Production volumes increased significantly in
2014 resulting in greater water requirements.
Water is a core ingredient for the manufacture
of pasta
Facility 20
South
Africa
Orange
S,T&B Roodekop
252.54
Higher
No Comment
Facility name
Milling Henneman
Please explain the change if substantive
Further Information
Page: W5. Facility Level Water Accounting (II)
W5.1a
Water withdrawals: for the reporting year, please provide withdrawal data, in megaliters per year, for the water sources used for all facilities reported in
W5.1
Facility
reference
number
Facility 1
Fresh
surface
water
Brackish
surface
water/seawater
Rainwater
Groundwater
(renewable)
Groundwater
Produced/process
(nonwater
renewable)
Municipal
water
1010.35
Wastewater
from another
organization
Comment
No
Comment
Facility
reference
number
Fresh
surface
water
Brackish
surface
water/seawater
Rainwater
Groundwater
(renewable)
Groundwater
Produced/process
(nonwater
renewable)
Municipal
water
Facility 2
42.68
Facility 3
23.81
Facility 4
23.73
Facility 5
11.91
Facility 6
114.51
Facility 7
2.77
Facility 8
271.81
Facility 9
178.43
Facility 10
148.90
Facility 11
13.92
Facility 12
107.19
Facility 13
10.33
Facility 14
61.87
Facility 15
1121.57
Facility 16
196.59
Facility 17
6071
Facility 18
18
Wastewater
from another
organization
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Comment
No
Facility
reference
number
Fresh
surface
water
Brackish
surface
water/seawater
Rainwater
Groundwater
(renewable)
Groundwater
Produced/process
(nonwater
renewable)
Municipal
water
Facility 19
181.60
Facility 20
252.54
Wastewater
from another
organization
Comment
Comment
No
Comment
No
Comment
W5.2
Water discharge: for the reporting year, please complete the table below with water accounting data for all facilities included in your answer to W3.2a
Facility
reference
number
Facility 1
Facility 2
Facility 3
Facility 4
Total water discharged
(megaliters/year) at this facility
How does the total
water discharged at
this facility compare to
the last reporting year?
606.21
16.51
12.28
9.60
Higher
Lower
Lower
Lower
94.44
Higher
202.21
93.20
141.45
3.72
Higher
Higher
Lower
Higher
Facility 5
Facility 6
Facility 7
Facility 8
Facility 9
Facility 10
Facility 11
Please explain the change if substantive
No Comment
No Comment
No Comment
No Comment
At the time of submitting the CDP Water Response this data was not made
available by the site.
No Comment
At the time of submitting the CDP Water Response this data was not made
available by the site.
No Comment
No Comment
No Comment
No Comment
Facility
reference
number
Facility 12
Facility 13
Facility 14
Facility 15
Facility 16
Total water discharged
(megaliters/year) at this facility
How does the total
water discharged at
this facility compare to
the last reporting year?
55.07
8.19
39.85
792.20
188.98
Lower
Lower
Higher
Higher
Lower
111.81
Much lower
No Comment
No Comment
No Comment
No Comment
No Comment
At the time of submitting the CDP Water Response this data was not made
available by the site.
At the time of submitting the CDP Water Response this data was not made
available by the site.
At the time of submitting the CDP Water Response this data was not made
available by the site.
An increase in water saving awareness was realised. In addition, the site
worked more product in the 2014 financial year.
Facility 17
Facility 18
Facility 19
Facility 20
Please explain the change if substantive
W5.2a
Water discharge: for the reporting year, please provide water discharge data, in megaliters per year, by destination for all facilities reported in W5.2
Facility reference
number
Facility 1
Facility 2
Facility 3
Facility 4
Facility 5
Fresh surface
water
Municipal Treatment
Plant
606.21
16.51
12.27
9.60
Seawater
Groundwater
Comment
No comment
No comment
No comment
No comment
At the time of submitting the CDP Water Response this
data was not made available by the site
Facility reference
number
Fresh surface
water
Facility 6
Municipal Treatment
Plant
Seawater
Groundwater
94.44
No comment
At the time of submitting the CDP Water Response this
data was not made available by the site
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
No comment
At the time of submitting the CDP Water Response this
data was not made available by the site
At the time of submitting the CDP Water Response this
data was not made available by the site
At the time of submitting the CDP Water Response this
data was not made available by the site
No comment
Facility 7
Facility 8
Facility 9
Facility 10
Facility 11
Facility 12
Facility 13
Facility 14
Facility 15
Facility 16
202.21
93.20
141.45
3.72
55.07
8.19
39.85
792.20
188.98
Facility 17
Facility 18
Facility 19
Facility 20
Comment
111.81
W5.3
Water consumption: for the reporting year, please provide water consumption data for all facilities reported in W3.2a
Facility reference
number
Facility 1
Consumption
(megaliters/year)
404.14
How does this compare to
the last reporting year?
Higher
Please explain the change if substantive
No Comment
Facility reference
number
Facility 2
Facility 3
Facility 4
Consumption
(megaliters/year)
How does this compare to
the last reporting year?
26.17
11.54
14.13
Higher
Higher
Higher
20.06
Higher
69.60
85.23
7.45
10.2
52.17
2.14
22.03
329.37
7.61
Higher
Higher
Higher
Higher
Higher
Higher
Higher
Higher
Higher
140.73
Much higher
Facility 5
Facility 6
Facility 7
Facility 8
Facility 9
Facility 10
Facility 11
Facility 12
Facility 13
Facility 14
Facility 15
Facility 16
Facility 17
Facility 18
Facility 19
Facility 20
Please explain the change if substantive
No Comment
No Comment
No Comment
Unable to quantify the consumptive value due to a lack of data at the time of
submission of the CDP Water Report
No Comment
Unable to quantify the consumptive value due to a lack of data at the time of
submission of the CDP Water Report
No Comment
No Comment
No Comment
No Comment
No Comment
No Comment
No Comment
No Comment
No Comment
Unable to quantify the consumptive value due to a lack of data at the time of
submission of the CDP Water Report
Unable to quantify the consumptive value due to a lack of data at the time of
submission of the CDP Water Report
Unable to quantify the consumptive value due to a lack of data at the time of
submission of the CDP Water Report
An increase in water saving awareness was realised. In addition, the site
worked more product in the 2014 financial year.
W5.4
For all facilities reported in W3.2a what proportion of their water accounting data has been externally verified?
Water aspect
% verification
Water withdrawals- total volumes
Water withdrawals- volume by sources
Water discharges- total volumes
Water discharges- volume by destination
Water discharges- volume by treatment method
Water discharge quality data- quality by standard
effluent parameters
Water consumption- total volume
Not verified
Not verified
Not verified
Not verified
Not verified
1-25
Not verified
What standard and
methodology was used?
None
None
None
None
None
Water Quality sampled by
municipality
None
Further Information
Module: Response
Page: W6. Governance and Strategy
W6.1
Who has the highest level of direct responsibility for water within your organization and how frequently are they briefed?
Highest level of direct
responsibility for water issues
Individual/Sub-set of the Board or
other committee appointed by the
Board
Frequency of
briefings on
water issues
Scheduledquarterly
Comment
The highest level of climate change responsibility ultimately lies with the Board. Water security, use and
cost form part of the indicators monitored by the Sustainability Committee. Tiger Brand’s Risk and
Sustainability Committee and Social and Ethics Committee have been established by the Board.
W6.2
Is water management integrated into your business strategy?
Yes
W6.2a
Please choose the option(s) below that best explain how water has positively influenced your business strategy
Influence of water on
business strategy
Alignment of public policy
positions with water
stewardship goals
Establishment of
sustainability goals
Introduction of water
management KPIs
Publicly demonstrated our
commitment to water
Please explain
Development is underway to define a roadmap for water stewardship maturity levels per business unit.
Tiger Brands environmental strategy commits to effective environmental governance priorities within the organisations sphere of
influence [WATER, WASTE, ENERGY, PRODUCT] striving to reduce Tiger Brands’ carbon footprint and building an
environmentally sensitive ethos among all stakeholders, in response to climate change impacts, changing consumer demands
and the regulatory environment.
With the ISO 14001 certifications being undertaken by the manufacturing operations the KPIs relative to water management are
being tracked and reported on, deviations are also being addressed with clear action plans.
Tiger Brands have an Integrated Annual Report and environmental strategy which highlights the Groups commitment to reducing
water consumption. Tiger Brands marketing and communications highlight the organisations water initiatives, therefore enhancing
the company's brands as a leader with regards to environmental sustainability.
W6.2b
Please choose the option(s) below that best explains how water has negatively influenced your business strategy
Influence of water on
business strategy
Closure of operations
Increased capital
expenditure
Divestment from
regions exposed to
water risks
Please explain
In areas where Tiger Brands have had limited water supply due to undeveloped locations, some operations (e.g. Chococam in
Cameroon) have had to look at sourcing their water from boreholes. Extinction of the water supply may results in closure of operations
or disinvestment in regions exposed to water risks.
Certain manufacturing sites have undergone a redesign of their production lines to improve water efficiencies. Retrofitting existing sites
and ensuring new sites are efficient requires increased capital expenditure.
In areas where Tiger Brands have had limited water supply due to undeveloped locations, some of our operations (e.g. Chococam in
Cameroon) have had to look at sourcing their water from boreholes. Extinction of the water supply may results in closure of operations
or disinvestment in regions exposed to water risks. Water is considered in the greater due diligence process water is key to the
organisations success, i.e. the company requires a constant supply of quality water.
W6.2c
Please choose the option that best explains why your organization does not integrate water management into its business strategy and discuss any
future plans to do so
Primary reason
Please explain
W6.3
Does your organization have a water policy that sets out clear goals and guidelines for action?
Yes
W6.3a
Please select the content that best describes your water policy (tick all that apply)
Content
Please explain why this content is included
Publicly available
Company-wide
Select facilities only
Performance standards for direct
operations
Performance standards for
supplier, procurement and
contracting best practice
Acknowledges the human right
to water, sanitation and hygiene
Access to sufficient volumes of high quality water is vital to the operation of Tiger Brands manufacturing facilities as it is
required for the processing of raw materials and is a key ingredient in products. The Tiger Brands water policy was
formulated with the intention of advancing water resource management and furthering efficient and ecologically sustainable
water use across all its manufacturing units. Therefore the content of the policy makes reference to water resources in
relation to: • Business continuity • Risk analysis • Financial impact • Reputational standing • Corporate social responsibility
W6.4
How does your organization's water-related capital expenditure (CAPEX) and operating expenditure (OPEX) during the most recent reporting period
compare to the previous reporting period?
Water
CAPEX (+/% change)
0
Water
OPEX (+/% change)
0
Motivation for these changes
Figures of water-related CAPEX and OPEX expenditure are not recorded as a separate formal CAPEX application; this is an action
item to address regarding sustainability reporting. At one site, the environmental initiatives were taken into account, however these
were not indicated as separate line items; this needs to be quantified separately in the CAPEX process when presented to the
board. A high level analysis estimated that water-related spending remained relatively stable compared to 2012.
Further Information
Page: W7. Compliance
W7.1
Was your organization subject to any penalties, fines and/or enforcement orders for breaches of abstraction licenses, discharge consents or other water
and wastewater related regulations in the reporting year?
Yes, significant
W7.1a
Please describe the penalties, fines and/or enforcement orders for breaches of abstraction licenses, discharge consents or other water and wastewater
related regulations and your plans for resolving them
Facility
name
Culinary
Jam Unit
Incident
Fine
Incident description
Due to the high sugar content of the
product, the effluent was found to
exceed pH limits set by the
municipality.
Frequency of
occurrence in
reporting year
2
Financial
impact
Currency
750000
W7.1b
What proportion of your total facilities/operations are associated with the incidents listed in W7.1a
Incident resolution
The Unit is currently working with the municipality to
assess the feasibility of implementing a reverse
osmosis treatment plant to reduce the sugar content
of the effluent water.
2%
W7.1c
Please indicate the total financial impacts of all incidents reported in W7.1a as a proportion of total operating expenditure (OPEX) for the reporting year.
Please also provide a comparison of this proportion compared to the previous reporting year
Impact as % of OPEX
Comparison to last year
Lower
Further Information
Page: W8. Targets and Initiatives
W8.1
Do you have any company wide targets (quantitative) or goals (qualitative) related to water?
Yes, targets and goals
W8.1a
Please complete the following table with information on company wide quantitative targets (ongoing or reached completion during the reporting period)
and an indication of progress made
Category of
target
Other:
Reduction of
water
intensity
Motivation
Description of target
Quantitative
unit of
measurement
Water
stewardship
The first phase of targets ran from 2009 - 2012. The Group reduced its
water intensity of Kl water per tonne of product by 6%. The second phase
began in 2013, with a target year of 2016. The target is to reduce the
water intensity by 15% over 3 years. This reporting period is the base line
year for the second phase, therefore progress has not yet been assessed.
However a number of water initiatives have been implemented, therefore
Tiger Brands provided a conservative estimate of progress.
% reduction per
unit of production
Baseline
year
Target
year
Proportion
of target
achieved, %
value
2013
2016
5%
W8.1b
Please describe any company wide qualitative goals (ongoing or reached completion during the reporting period) and your progress in achieving these
Goal
Strengthen links with
local community
Educate customers to
help them minimize
product impacts
Motivation
Brand value
protection
Shared
value
Description of goal
Tiger Brands sources abundant water resources and
preserves water used by manufacturing operations in water
stressed areas. Tiger Brands report, measure and manage
water sources; specifically where boreholes or direct river
basin feeds into operations. Tiger Brands engage with local
communities and measure the COD content of wastewater
to ensure discharged water is of an acceptable quality. The
COD content in water effluent for all sites is analysed on a
regular basis.
Tiger Brands engage with consumers in product workshops
for relevant products. Tiger Brands goal is to reduce water
consumption throughout a products life cycle. The
company is in the process of assessing the water LCA of
key products and aims to formulate awareness
programmes for customers to reduce water usage. The
Progress
Pre-treatment thus far includes: filtration, disinfection and
clarification. Tiger Brands goal with regards to
strengthening community relationships is year-on-year,
therefore there is no specific deadline.
Tiger Brands is in the initial phase of the goal. The
company is conducting LCA's which assess the water
consumption of products throughout the value chain. The
goal is achieved upon re-analysis of the LCA which
investigates whether-or-not initiatives reduced consumers
water consumption. Upon success of the projects, Tiger
Goal
Motivation
Engagement with
public policy makers to
advance sustainable
water policies and
management
Risk
mitigation
Sustainable
agriculture
Cost
savings
Description of goal
Progress
success of the project will be assessed by re-analysis of a
products water LCA. Depending on the success of
initiatives Tiger Brands aims to conduct LCA’s on additional
products.
Tiger Brands are involved in public forums held and
facilitated by WWF for integrated regional water
management plans. These include: - watershed restoration
- storm-water management - water conservation - water
quality controls, etc. The aim of the engagement is to
ensure a sustainable supply of quality water. Tiger Brands
measures the quality of water inputs at sites where water
quality is critical to production, low quality input water is
flagged for attention.
The company’s agricultural division leads within the
business to work closely with the farmers on issues such
as responsible farming. The L&AF and Culinary products
have a significant impact on agricultural practices, therefore
the agricultural teams efforts focus on these sites. Due to
Tiger Brands reliance on raw materials, the Group
considers sustainable agriculture as a priority. Tiger Brands
aims to work with farmers to ensure they are sustainable
and to assist in climate change adaptation.
Brands aims to conduct additional LCA’s hence the goal in
on-going.
Progress in measured by measuring the quality of input
water at critical sites. Currently, input water quality is up to
standard therefore the goal is considered to be on track.
This goal is on-going and is only not achieved when a sites
flags low quality water inputs.
The goal is on-going with the assistance of Group
Research team.
W8.1c
Please explain why you do not have any water-related targets or goals and discuss any plans to develop these in the future
Further Information
Attachments
https://www.cdp.net/sites/2015/02/19102/Water 2015/Shared Documents/Attachments/Water2015/W8.TargetsandInitiatives/Tiger Brands LCA 2014.pdf
Module: Linkages/Tradeoff
Page: W9. Managing trade-offs between water and other environmental issues
W9.1
Has your organization identified any linkages or trade-offs between water and other environmental issues in its value chain?
Yes
W9.1a
Please describe the linkages or trade-offs and the related management policy or action
Environmental
issues
Linkage
or tradeoff
Carbon management
Trade-off
Carbon, waste and
water management
Linkage
Policy or action
The Boksburg Site has conducted an efficiency study on the cooling towers on site as part of a Water Usage Assessment
for facility. Improving the energy efficiency of the cooling water system will reduce the evaporative load on your tower. The
report outlines maintenance measures which must be taken to achieve a saving on both energy and water. The project is
currently in progress.
The National Cleaner Production (NCP) headed by the CSIR have conducted Resource Efficiency and Cleaner Production
(RECP) assessments at the following Tiger Brands Sites: • Isando Pasta • HPCB • Boksburg • Randfontein Milling •
Germiston Enterprise • Beverages – Roodekop • Peanut Butter - Randfontein This was done to gain an understanding of
the link between water, waste and energy on site and identify key projects which can aid in the reduction of these
resources.
Further Information
Attachments
https://www.cdp.net/sites/2015/02/19102/Water 2015/Shared Documents/Attachments/Water2015/W9.LinkagesandTrade-offs/Boksburg Culinary In-Plant
Assessment Report (3).pdf
https://www.cdp.net/sites/2015/02/19102/Water 2015/Shared Documents/Attachments/Water2015/W9.LinkagesandTrade-offs/Water Usage Assessment of a Tiger
Brands Production Facility.pdf
Module: Sign Off
Page: Sign Off
W10.1
Please provide the following information for the person that has signed off (approved) your CDP water response
Name
Julie Nstekhe
Job title
Group Manufacturing Excellence Executive
Corresponding job category
Environment/Sustainability manager
W10.2
Addressing water risks effectively, in many instances, requires collective action. CDP would like to support you in finding potential partners that are also
working to tackle water challenges in the river basins you report against. Please select if your organization would like CDP to transfer your publicly
disclosed risk and impact drivers and response strategy data from questions W1.4a, W3.2b, W3.2c, W4.1a and W8.1b to the United Nations Global
Compact Water Action Hub.
Yes
Further Information
CDP 2015 Water 2015 Information Request