MENTORED LEARNING DVP005NC personal DeVELOPMENT
Successfully
managing
my stress at work
Let’s stay
cool!
W
ork-related stress is a growing phenomenon that affects all industries and
professional categories. Given the effects of stress on the health and working
capacity of individuals and, consequently, on company performance, it has
come to be considered as the new corporate evil. And yet, when handled appropriately,
stress can have a positive impact and help us surpass ourselves. Handling stress consists
in using the pressures exerted on us as effectively as possible. Becoming aware of the
causes of stress in our lives represents a first step. Thereafter, depending on the factors
at play, we can take action to reduce stress in order to attain an optimal balance where
stress becomes constructive. This course is intended for:
• Assistants
• Sales people
• Line managers
• Any employee wanting to understand what stress is in order to manage it better
After this course, you will be able to:
• Know the level of your stress and its sources
• Better cope with typical stress situations at work
• Reduce stress factors which you can control
The benefits of this course for you and your company:
• Increasing productivity by avoiding loss of energy resulting from conflicts
• Coping more effectively with your work
• Knowing yourself better by understanding what creates stress in your life
CrossKnowledge Mentored Learning
personal DeVELOPMENT
Successfully managing my stress at work
Learning plan
Analyse your situation and identify your sources of stress
• Identify the level of your stress and its sources
­• Understand the role of emotions
• Determine your personal and professional priorities
­• Identify the factors inherent in time wasting
Apply techniques for reducing stress
• Control your emotions
­• Manage interruptions and troublemakers
­• Better cope with change
­• Manage a tense situation with a colleague
The Mentored Action Learning™ pedagogical method
• Real application of knowledge, because the learner conducts a mission during the course
• Preparation of the mission and feedback on the experience, under the guidance of a certified trainer
• CrossKnowledge’s online tools and contents, developed with the world’s best
experts in management and used in the leading business schools
• Measurement of the growth in skills obtained
This course lasts for 3 months
CrossKnowledge Mentored Learning