ESS FAQ`s - Spire Management

What is ESS?
Executive Search Services (ESS) is a job placement service for nonprofits that seek to hire an Executive Director or a
Development Director.
Our goal at WVDO/SPIRE is to create strong, stable nonprofit leadership that will engage in the community. We serve
nonprofits and their employees with fundraising and leadership programs and want to engage with an organization
throughout its life-cycle. Strong, successful matches are in the best interest of the nonprofit, the community and of
WVDO/SPIRE.
Who are WVDO and Spire Management?
WVDO (Willamette Valley Development Officers) started in 1977 as a way for nonprofit fundraisers to learn, network
and support one another. Over the past 36 years, WVDO has grown and expanded to meet the needs of those engaged
in nonprofit fundraising throughout the Portland-metro area. In 2005, WVDO began operating the first Job Posting
service for nonprofits searching for fundraising professionals. As a phone service, then as a Web service, the Job Source
has become the primary location for local nonprofits to find their fundraising staff. In 2011, WVDO expanded into direct
searches to respond to the needs of the local nonprofit community. Nonprofits were having difficulty finding nonprofit
leaders with fundraising credentials that fit the culture and needs of the organization. Because of WVDO’s history, our
staff understands the nonprofit fundraising, understands the fundraising culture in nonprofits and has developed a
search process to “match” individuals and organizations.
Realizing that to better meet the need for the service, it would be important to extend that service to the mid and south
Willamette Valley using people who lived, worked and were more knowledgeable of these communities. In 2015 they
partnered with Spire Management, an association management and nonprofit consulting company located in Salem,
Oregon. Spire was asked to provide these services to nonprofits south of Portland, focusing on Salem, Albany and
Corvallis. Along with Spire’s sister company, VanNatta Public Relations, they have been providing management and
development services to associations since 1968.
Who conducts the executive and development director searches?
The Executive Search Service is managed by WVDO Executive Director, Agnes Zach. Agnes has an MBA from Willamette
University’s Atkinson School of Management and has managed associations for over 20 years. She has served as
Executive Director of WVDO for seven years, created the Executive Search Services program, participates in the in-take
for all searches, candidate recruitment, candidate reviews and presentation of the report. She also leads searches for
select nonprofit personnel.
Services through Spire Management are managed by Mary Louise VanNatta, CAE. She holds a Certified Association
Executive designation from the American Society of Association Management, earned in 1993. Since 1986 she has
managed a number of nonprofits, serving in roles from Executive Director to Development Director. She is a graduate of
Willamette University and along with her role at Spire she writes a weekly nonprofit events column for the Statesman
Journal and co-hosts a local cable access show that features nonprofits.
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Searches are conducted by consultants under contract with WVDO/Spire. Consultants are required to have 10+ years’
experience in nonprofit fundraising and leadership, 5+ years in staff management and 3+ years in direct consulting. This
combination of experience allows the consultant to view a nonprofit from the perspective of an employee and an
outside consultant giving them unique opportunities to assess culture and need.
Consultants are assigned to clients based on the size of the organization, position that needs to be filled, estimated time
to complete the search and contacts within the community. Zach or VanNatta are always the main contact for an
organization under contract with WVDO/Spire.
What services does ESS provide?
WVDO/SPIRE’s Search Services was created to walk an organization through the process of identifying skills and
attributes needed to succeed as well as build a job description, establish key criteria and shape candidate screening
questions.
What are the first steps of the ESS process?
WVDO/SPIRE begins each search with an in-take interview with the client. This 2-hour interview reviews the position
characteristics, past performance measures, management styles, metrics and organizational culture. Based on this
interview, a job description is written and/or updated to include key criteria. This job description becomes the basis for
job postings locally, regionally and nationally.
How are the applications gathered?
Positions are generally posted for three weeks on WVDO’s 1,500+ person Job Source distribution list and posted in
various professional arenas appropriate to the position. Also used are WVDO Eblast and WVDO’s Confidential Database,
past members and job placements. All applications are received through an electronic application service. Within this
system, screening questions are asked, demographic data may be collected and ranking systems are established. The
system also tracks where people received information about the posting so future listings can be targeted.
How are applications screened and ranked?
Once applications are received, they are ranked based on client criteria. Applicants receiving the highest scores are
interviewed via phone. A new ranking is established. Those receiving the highest marks are scheduled for an in-person
interview. Individuals geographically unable to participate in an in-person interview are scheduled for a skype interview.
Based on this interview, a final ranking is established and the top 3-5 candidates are presented to the nonprofit client.
What kind of reports will we receive?
The nonprofit receives a ranking sheet of all candidates, resume, cover letter and summary of interview responses on all
recommended candidates in a written report. The report summarizes key characteristics of the top candidates as well as
areas to explore with the organization’s interview process.
What role does the nonprofit have in the process?
The nonprofit should be fully ready to meet and share job requirements, salary and benefits for the position.
WVDO/Spire can assist in some of these areas and in writing the job description, however.
The nonprofit should be ready to provide contact information for key board and staff members for informationgathering interviews.
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At the end of the search, the nonprofit should be prepared to perform an in-person, traditional interview with the top
three to five candidates recommended
From that group, a second interview that includes a short-presentation, staff meetings, etc. should be offered to the top
two candidates. Reference and background checks should be performed.
Additional services are available for an hourly fee including: participating in interviews, performing reference and or
background checks, assisting with salary negotiations.
How much does the service cost?
WVDO/SPIRE established its search service on a retainer basis; one-half of the retainer up front, and the remainder at
the time of hire. Retainers are based on the base salary of the new hire. Search consultants are paid a flat rate for their
service and WVDO/SPIRE works with the client to estimate a fair base salary estimate. Salary is verified.
What happens if no qualified candidate is found?
If a candidate is not found or leaves within the first 60-days, WVDO/SPIRE will re-start the search or provide a refund to
the client equal to ½ of the retainer.
Process at a Glance
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Client intake interview: Two hour interview with organizational leaders
Job description written
Job description approved and updated if needed
Position is posted: Three weeks
Applications are received using electronic application service (Screening questions are applied)
Applications are ranked by WVDO/Spire
Highest scoring applicants are interviews via phone
New ranking is established
In person/skype interviews are scheduled
Final ranking of 3-5 candidates are provided to organization (including all documents and written report)
Contract is complete
Additional services available on an hourly basis
 Interview participation
 Reference checking
 Salary negotiation
Fees:
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WVDO/Spire completes the search process for a percentage of the base salary
One-half of the fees are due at the commencement of the project and one-half of the time of hire.
If a candidate is not found within the first 60-days or leaves, WVDO will re-start the search or provide a refund of
one-half of the retainer.
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