Cold Scoop Keeping you up to date December 2014 The expansion features an enclosed pedestrian walkway above the truck docking area and an additional 500,000 litre tank ALSO INSIDE THIS ISSUE SWIRE COLD STORAGE HOLDS NATIONAL SAFETY CONFERENCE Page 3 SWIRE COLD STORAGE CELEBRATES SAFETY MONTH LAVERTON EXPANSION OPENED Wyndham City Council Mayor Bob Fairclough and John Swire & Sons Pty Ltd Chairman and CEO Bill Rothery, with Swire Cold Storage Managing Director Shane Moloughney as the Master of Ceremonies, officially opened the expansion to Swire Cold Storage’s Laverton site on 22 October. The state-of-the-art $30 million expansion is the largest temperature-controlled facility under one roof in the southern hemisphere and has been built with bestpractice safety and sustainability central to its design. Speaking prior to the opening, Managing Director Shane Moloughney said: “The safety of our people and efficient use of resources is paramount to our business. Safety features include an overhead pedestrian walkway, a one-way truck ring road and integrated vehicle mass load control to mitigate risk and provide a safe work environment As such, the facility has been built with best-practice pedestrian and safety infrastructure. Safety features include an overhead pedestrian walkway, a one-way truck ring road and integrated vehicle mass load control to mitigate risk and provide a safe work environment.” Speaking at the opening, Mayor Bob Fairclough said: “Laverton is fast becoming an engine room for Victoria’s economy, and it’s great to see Swire Cold Storage is helping to make that happen. “Your business is no fly-by-night operation. For almost 160 years your business has been creating jobs in Victoria, transporting much needed goods and contributing to the sound economic foundations of this community and the rest of the state.” The expansion includes an additional 30,000 pallet spaces and 19 loading docks, taking the total building footprint to 31,670 square metres (nearly 1.5 times the grassed area of the MCG). The original half of the facility was built in 2008. Page 6 SWIRE COLD STORAGE HELPS SIMPLOT TO GET DISH’D UP Page 9 FREEZE FRAME WINNER Page 14 Laverton site fast facts The expanded Laverton site is the largest temperature-controlled facility under one roof in the southern hemisphere. • • • • • • Pallet spaces: 55,795 Number of docks: 38 Rainwater storage: 1 million litres Total building footprint: 31,670m² Expansion investment cost: $30 million Number of people employed:80 Wyndham City Council Mayor Bob Fairclough and John Swire & Sons Pty Ltd Chairman and CEO Bill Rothery officially open the site OVERVIEW | COLD SCOOP 1 MESSAGE FROM SHANE MOLOUGHNEY SAFETY COMES FIRST SOUTH AUSTRALIA AND NEW SOUTH WALES LEARN ABOUT HEALTH AND SAFETY I wish you and your families a happy and safe festive season and I look forward to us continuing to build a great place to work in 2015 SHANE MOLOUGHNEY MANAGING DIRECTOR It has been a very exciting and busy period since our last edition of Cold Scoop. Our Laverton site expansion is complete and is now operational. This has been a tremendous effort from everyone involved. The site was officially opened on 22 October, when we recognised the team’s efforts. Our project to deploy the Accellos warehouse management system, Project Ice Breaker, has been launched at Laverton in addition to earlier launches at Clayton and Lurnea. A big thank you to the Ice Breaker team, our employees and our customers for their understanding and support as we bed down the new system. We expect to realise the significant efficiencies and standardisation benefits the Accellos system provides as our employees adjust to the new processes and disciplines and as we deploy the system across our network in 2015. We have completed a significant upgrade of our Banjup facility in Western Australia, which looks fantastic and has had great feedback from our new customer, Martin-Brower. We have had a number of changes to our leadership team: we welcome Darren Wedding to the role of General Manager Operations, while Finance Director Paul Gold has transferred to our sister company HSE. We wish Paul and his family every success in his new role and trust they enjoy their new home in Perth. We also welcome Daryl Roe who is joining us from our other sister company 2 Kalari. Daryl will be working closely with me and the leadership team in his new role as Chief Financial Officer. In July, we purchased a large tract of land in Marsden Park, in Sydney’s north west. We plan to open a state-of-the-art temperature-controlled warehouse and distribution centre in 2016. This site will allow us to meet our customers’ current and future needs and strengthen our position in the New South Wales market. Since the last edition of Cold Scoop, we have continued to hold briefing sessions and focus groups across the business to further explore the Engagement and Alignment Survey results and to advise our plans to address employee feedback. Employee wellness and development training as part of our safety strategy has continued. The feedback from our South Australia and New South Wales teams has been very positive. We have also commenced a safety and leadership coaching programme led by DuPont within our South Australian operation. Alan Gotts, National Safety & Sustainability Manager, our team of safety advisors and members of the leadership team attended to ensure we can leverage MESSAGE FROM SHANE MOLOUGHNEY | COLD SCOOP Our staff in South Australia and New South Wales have been learning how to improve their health and wellbeing. Our South Australian sites have participated in five R&R Corporate Health sessions, with topics focusing on health food and liquid intake, change, core and mental stress. SWIRE COLD STORAGE HOLDS NATIONAL SAFETY CONFERENCE National Safety Conference was held during July and was attended and supported by the leadership team, state and site managers and a representation of health and safety representatives from all states. The forum provided the opportunity to review our important safety programme which forms part of our commitment to safety and our employees. and assist all employees to be more engaged in safety across our business. I urge you to take responsibility for your personal health and safety and that of your colleagues. If you are unsure STOP and ASK. If you see a hazard or unsafe act, report it, don’t walk past. Together, we can achieve the goal of a safe, zero harm workplace. I would also like to thank you for your hard work, your commitment to your colleagues and to a safe work environment over the past year. I wish you and your families a happy and safe festive season and I look forward to us continuing to build a great place to work in 2015. Stay Safe, Shane Moloughney Managing Director The conference was opened by Greg Hughes, John Swire & Sons Pty Ltd Chief Operating Officer, who emphasised Swire’s commitment to safety. The conference also provided an opportunity for us to hear from Chris Harrison and Amanda Benson from our sister companies Kalari and Alex Fraser, both of whom gave an overview of their relative safety journeys and safety leadership programmes. During the conference the National Safety Comes First champion was announced and the award went to Craig Matthews, Clayton Site Manager. Craig’s prize was a registration to attend the Refrigerated Warehouse and Transport Association’s (RWTA) annual conference in Cairns in August. Congratulations, Craig! HSSE COORDINATOR’S WORKSHOP State HSSE coordinators met in Melbourne during September to discuss various items, including finalisation of new procedures, generation of 2015 site-specific safety plans, and a progress update on the four-pillar safety strategy. The workshop concluded with a site tour of the new Laverton expansion. Swire Cold Storage HSSE coordinators tour the new Laverton expansion All staff have participated in these sessions, with staff saying they have been really valuable and noticeably changing their behaviour. Staff have stopped drinking energy drinks and are participating in the morning warm ups prior to starting their shifts. The first two modules of the Health and Wellness programme in New South Wales have also been very successful. Staff are drinking more water and have asked for healthier options in the vending machines, while we have also seen less unhealthy takeaway food being consumed at work. Queensland is the next state to take part in the programme, commencing in January 2015. Swire Cold Storage staff stretch prior to shift, as taught as part of the R&R Corporate Health programme SAFETY MONTH 2014 Safe Work Australia Safety Month was held around Australia throughout October to encourage people to get involved in and concentrate on safety in their workplace to reduce death, injury and disease. This year’s theme was Work safe, Home safe which reminds us that the most important reason for making our workplace safe is not at work at all. All sites ran activities such as ‘Safety Scrabble’, ‘Hunt the Hazard’, ‘Fluoro Friday’ and children’s colouring competitions. SAFETY COMES FIRST | COLD SCOOP 3 SAFETY COMES FIRST SAFETY COMES FIRST Left: Members of the Queensland transport industry learning about Swire Cold Storage’s truck safety improvements Most of these safer solutions, like what we had on our truck, are not something you could buy or see in a catalogue – it’s sharing small initiatives that added together make a big impact DUPONT TRAINING AT DRY CREEK The importance of safety has been reinforced through the attendance of our General Manager Operations, General Manager People and Culture, National Safety and Sustainability Manager, Manager South Australia and our state HSSE Managers at a three-day DuPont Safety Leadership Fundamentals Workshop held at Dry Creek. DuPont is widely regarded as the world leader in safety and this course presented a great opportunity to learn from the best. The course included a number of very interesting approaches which we will seek to adopt across the Swire Cold Storage business over the coming months. Two key approaches taught were safety action meetings and safety observations. The safety observation is similar to our ‘Walk the Talk’, however, it is enhanced by more active engagement with staff on the shop floor. The idea is to more actively engage with our staff and seek to modify unsafe behaviours as they are observed. Ultimately this builds a working environment in which we all act safely and look out for each other’s welfare rather than being driven by compliance. Our instructor, Peter Keating, encouraged our involvement throughout the course with regular discussion and role playing. Participants also had the opportunity to practice the skills learnt and conducted safety observations within the Dry Creek operations. The most important point reinforced by DuPont is that safety is everyone’s responsibility and that within our business it is the operational or line management that must lead safety, with the support and advice from our HSSE Managers. This workshop taught us all about bestin-class safety and the learnings from this training will be more broadly rolled out across the business in coming months. QUEENSLAND TRANSPORT INDUSTRY SHARES SAFETY IMPROVEMENTS The Transport Safety Showcase 2014 was held on 21 October. The event, hosted by Workplace Health and Safety Queensland and Toll NQX, is an annual forum for the transport industry to showcase what its done to improve the safety of its workers through low cost, high impact safety initiatives, particularly in the areas of load restraint, vehicle immobilisation, portable driver exclusion and fall prevention. The 2014 Chain of Responsibility (CoR) audit programme is in full swing. Full audits have been conducted at Welshpool, Clayton, Lyndhurst, Laverton and Dry Creek. While results have demonstrated solid progress, it’s important that everyone takes responsibility for safety. 4 SAFETY COMES FIRST | COLD SCOOP 1. Maxi brake alarm – activates alarm if door is opened prior to setting the brake 2.Immobilisation lock – ensures that trailer brakes cannot be released during loading 3. Trailer connections accessible from ground level – eliminates the risk of falls by allowing all connections to be completed without climbing onto truck Driver safety representatives Peter Thomson and Reid Gillman and Queensland State Manager Ken Saxen attended on behalf of Swire Cold Storage to showcase our recent truck safety initiatives. 4.Anti-slip prime mover steps – provides sure footing for drivers entering and exiting prime mover 5. Three point contact trailer entry – minimises the risk of falls when accessing the internal area of the trailer with three points of contact, anti-slip steps and small landing at top of steps New South Wales State Manager Dean Thorpe also attended, and experienced the truck roll-over simulation. Industry attendees included drivers, safety and depot managers, and health and safety representatives from Queensland, New South Wales and Victoria. COR AUDITS UNDERWAY Swire Cold Storage provided one truck and trailer for the 2014 Showcase. Highlighted on or around this equipment were eight safety initiatives designed to improve safety: Nearly 600 people from the industry attended, up from the nearly 400 people who attended last year’s inaugural event. Last year Swire Cold Storage showcased a number of initiatives, including its LED trailer coupling initiative, which has been readily taken up by others in the industry. Peter Thomson, Ken Saxen and Reid Gillman (left to right) Queensland State Manager Ken Saxen said: “The forum is about learning from each other to make the industry safer. Most of these safer solutions, like what we had on our truck, are not something you could buy or see in a catalogue – it’s sharing small initiatives that added together make a big impact.” 6.High intensity turntable connection light – allows drivers to easily check the trailer connection at any time. It overcomes the challenges with depth perception faced when inspecting trailer connections in varying ambient light levels with a handheld torch which has resulted in instances where trailers are believed to be properly connected but the king pin is sitting on the locking pin rather than behind 7. Electric pallet mover – lightweight device that assists drivers to safely handle pallets when loading or unloading at sites without fixed docks. Conventional pallet movers are too large and heavy to safely use in the back of a trailer and themselves create risks of injury e.g. crushing of hands between device and wall of trailer or crushing of feet 8.Container door restraint strap – allows personnel to check the stability of a load in a container without the risk of loads collapsing onto the person. SAFETY COMES FIRST | COLD SCOOP 5 SWIRE COLD STORAGE TEAM SWIRE COLD STORAGE TEAM VICTORIA WESTERN AUSTRALIA SWIRE COLD STORAGE CELEBRATES SAFETY MONTH 2014 NEW SOUTH WALES KIDS COLOURING COMPETITION As part of safety month, our sites once again held kids colouring competitions, for which the winner received a gift card. Congratulations to the winners! A sample of their work is below. SOUTH AUSTRALIA This year’s Work Safe Australia Safety Month theme was Work safe, Home safe, which reminds us that the most important reason for making our workplace safe is not at work at all Clockwise from top left: Lyndhurst winner Isla Holman (age 0-4), Lyndhurst winner Holly Webb (age 11-15), Lyndhurst winner Sam Horne (age 6-10), Laverton winner Montana Drew (age 6-10) 6 SWIRE COLD STORAGE TEAM | COLD SCOOP SWIRE COLD STORAGE TEAM | COLD SCOOP 7 A NATIONAL SNAPSHOT A NATIONAL SNAPSHOT FRANK VALE AWARD WINNER - JEFFREY TUSA, POLAR FRESH MARTIN-BROWER GOES LIVE AT BANJUP, WESTERN AUSTRALIA SWIRE COLD STORAGE HELPS SIMPLOT TO GET DISH’D UP Swire Cold Storage recently completed a significant upgrade of Building 2A, which has been unoccupied in recent years, at the Banjup facility in Western Australia, to meet the operational requirements of customer Martin-Brower. Swire Cold Storage has been working closely with our customer Simplot to support the delivery of their new product concept, dish’d, which was launched in August 2014. When Martin-Brower signed a long-term tenancy contract, Swire Cold Storage undertook the upgrade to meet MartinBrower’s requirements. These included freezer, chiller and dry goods handling and storage, a new office, a dry goods unloading canopy, MHE recharge room, as well as employee amenities and a car park. The fit-out started in early 2014, and proceeded smoothly thanks to a great collaboration between Martin-Brower and Swire Cold Storage personnel. The truck park and charge facilities were relocated first to allow the external works to start. In parallel, the old internal freezer racking was removed, and new LED lighting and a VESDA early warning fire detection system were installed, as well as insulated internal walls, a 2,400-pallet satellite racking plus pallet live and carton live racking. A feature of the works is the fit-out of the old recharge room to a two-storey office block that gives Martin-Brower the ability to consolidate its state office. The works were largely complete by the end of August, and Martin-Brower moved its operations during one weekend in September. A big thank you to Rob Curran, Engineering Supervisor WA, who spent most of his time onsite during 2014 managing the various contractor works, supported by Tim Sandercock, Engineering Manager SA/WA, who managed the key project supplier contracts. • dedicated carton pick aisles • anewinboundfreezerdock dish’d is available in Sydney and Melbourne. For more information go to dishd.com.au. • dry goods unload canopy • new battery recharge shed • upgrade to fire services. A NATIONAL SNAPSHOT | COLD SCOOP Our journey has taken us all over the world. We get really excited each time we discover or develop a new dish. The appearance, the aromas and the taste… if it doesn’t get us raving, it doesn’t make the cut; or we know we have to keep working on it. Profiteroles and Tarts from France, Pasta from Italy, Pad Thai from Thailand… and loads more… and we’re only just getting started. For us, it’s all about the quality and taste of the food, and seamless service. At dish’d, it’s like a quest we have, to repeatedly deliver that moment of delight when you tell yourself ‘Wow’ or ‘Yum’, when you’ve just discovered another favourite dish. Surprising and delighting all your senses is what gets us going. Enjoying great food with friends and family is a joy, and one we want to help you share often and effortlessly, by providing you delicious meals, ready when you are. An aerial view of Sydney Business Park with the new site outlined in red Jeff was then promoted to Team Manager where he has proven to be a hands-on manager who shares the ups and downs with his team and has a fair but firm hand when dealing with situations in leading change. Swire Cold Storage has purchased a new site at Sydney Business Park, in Sydney’s north west. Swire Cold Storage will build a state-ofthe-art temperature-controlled warehouse and distribution centre on the 70,170 square metre site, with the first stage to planned to be completed during 2016. • new LED lighting • new two-storey office fit-out 8 Jeff started as a casual picker at Polar Fresh in 2008. From 2011 Jeff completed a Certificate 3 in warehousing and logistics, and a Certificate 4 in warehousing, logistics and frontline management. Congratulations, Jeff! The 10-month-long renovation included: • s atellite cart racking for high volume freezer product Congratulations to Polar Fresh Team Manager Jeffrey Tusa on winning the 2014 Frank Vale Award, an annual recognition of an outstanding young achiever in the refrigerated warehouse and transport association industry. Polar Fresh nominated Jeff for being one of our inspiring leaders in the business. dish’d is a range of high quality, snap frozen dishes with the stamp of approval from leading chef Jacques Raymond, delivered to your door. More than 200 dishes, sourced from around the world, are available for order online and are delivered next day in a cool box guaranteed to keep your order frozen until 10pm – so you don’t have to be home to take the delivery. SWIRE COLD STORAGE TO BUILD NEW FACILITY IN SYDNEY Managing Director Shane Moloughney said: “The purchase of the land in the Sydney Business Park facility will allow us to build a high quality facility to meet our customers’ current and future needs and it strengthens our position in the New South Wales cold storage market. We are currently exploring ways in which we will be able to make this facility the most energy efficient and technically advanced in our national network. Customers and employees alike will be extremely proud of this facility.” We are currently exploring ways in which we will be able to make this facility the most energy efficient and technically advanced in our national network A NATIONAL SNAPSHOT | COLD SCOOP 9 A NATIONAL SNAPSHOT A NATIONAL SNAPSHOT SWIRE COLD STORAGE HOSTS OVERSEAS VISITORS ALIGNMENT AND ENGAGEMENT SURVEY UPDATE Thank you to everyone who participated in the 2014 Alignment and Engagement Survey. We did the survey so we could understand what you feel is important and how your role fits into making Swire Cold Storage a successful business and a great place to work. Swire Cold Storage recently hosted visitors from sister companies Swire Pacific Cold Storage and Swire Cold Storage Vietnam. The purpose of their study tour was to exchange learnings in the areas of safety, operations and engineering. The group visited our warehouses in Melbourne, Sydney and Brisbane and toured Polar Fresh facilities in Melbourne and Brisbane. You told us: • a lignment (how our people see the connection between what they do every day and the overall success of the business) is low but engagement (passion and willingness) is higher • y ou have heard the message of ‘Safety Comes First’ and have a strong sense of accountability and understand what is expected of you A SAFER, HAPPIER ENVIRONMENT THROUGH BETTER BUSINESS PROCESSES Left to right: Shane Moloughney, Managing Director Swire Cold Storage; Tran Man Khanh, QHSE Manager, Swire Cold Storage, Vietnam; Le Van Cau, Refrigeration Maintenance Supervisor, Swire Cold Storage, Vietnam; Franz Hsu, Site Manager Swire Cold Chain Logistics (NingBo); Henry Yao, Manager North China, Swire Pacific Cold Storage; Alan Gotts, National Safety & Sustainability Manager, Swire Cold Storage Happy employees are ones who are supported by their team, work in a safe, pleasant environment and have been trained to do their job well, supported by good business processes. And it’s a self-evident truth that happy employees make customers happy with excellent service and solutions. Our Business Improvement function, led by Mike Davies, is focused on improving our business processes in safety, quality and customer service. We also hosted a delegation from the Cold Chain Logistics Committee of China Federation of Logistics and Purchasing, of which Swire Pacific Cold Storage is a corporate member and sits on their advisory committee as a deputy chairman. Their trip to Australia was jointly organised with the Victorian Government for them to meet with various trade associations in agriculture, food processing and cold chain industry to share ideas and processes. Training was held during September and October for supervisors and team leaders nationally in two Lean methodologies, 5S (sort, straighten, standardise, sanitise and sustain) plus Safety and Value Stream Mapping (VSM). Both of these methodologies will help our managers to improve housekeeping and standardise processes, making them more efficient and less stressful for our people, and thereby providing a safer, more pleasant and productive work environment. The delegation undertook a site visit of our Laverton facility and Polar Fresh in Melbourne. Our New South Wales operations team recently put their training to the test, holding a two-day workshop at our Homebush site. They prioritised three operational processes to review: immobilisation, order preparation and picking an order. The review identified a number of areas to improve and the team is now testing and planning implementation. Swire Cold Storage and the Victorian Government organised a visit for a delegation from the Cold Chain Logistics Committee of China Federation of Logistics and Purchasing to share ideas and processes 10 A NATIONAL SNAPSHOT | COLD SCOOP • y ou are generally unfamiliar with the long-term direction of the business and how key projects in the business relate to our business goals • y ou would like to see achievements recognised and rewarded as well as be part of a clear program to develop and invest in our people. Patrick Hughes, HSSE Coordinator based at Lurnea, New South Wales, attended the training. He said: “At first the group was sceptical that a lean management tool, which is more frequently aligned with the manufacturing industry, could be applied to a third party logistics provider. However, our trainer quickly convinced us of the benefits of VSM. Having the opportunity to stop and look at what we do, talk with operators in the area, and then map the process was eye opening. “While we all have the best intentions to do a great job each day, after reviewing a process on paper and consulting operators in the area, it quickly became obvious we could make changes to work smarter. This not only contributed to simplifying a process but, in a number of examples, it also improved safety for the operation.” after reviewing a process on paper and consulting operators in the area, it quickly became obvious we could make changes to work smarter • u pgraded some of our facilities and employee amenities to reinforce our commitment to you • s tarted refreshing and upgrading our MHE nationally In response to your feedback, to date we have: • h eld briefings and information sessions to gain your input • increased our safety engagement and recognition and held the National Safety Conference attended by site managers, the leadership team and state representatives • r ealigned roles and responsibilities within our operational areas. What you will see in 2015: • w e will continue briefings and information sessions to gain your input • m ore investment in our people and facilities • m ore informal and formal recognition of our people • u ndertaken a business strategy review with employee feedback sessions to be conducted in the new year • h eld training programmes focusing on your health, wellness and skills development such as R&R Corporate Health training, DuPont safety training, LEAN, 5S and Value Stream Map; Chain of Responsibility Awareness, Certificate III and IV Warehousing, Communication Consultation and Influencing, as well as information technology training • m ore communication of our long-term direction and how work activities link to this etter communication about • b how we are progressing. We hope you have and will be involved in further communication sessions and have noticed some of the initial actions in response to the survey feedback. Please do not hesitate to contact your Manager if you have any questions. TRANSPORT DIVISION IMPROVES COMPLIANCE AND MOBILITY The Transport division is upgrading its GPS solution to improve safety, maintain a higher level of Chain of Responsibility compliance and improve our service to our customers. A GPS upgrade and in-cabin cameras were deployed across the fleet at the end of October. An in-cabin mobile device will be implemented by the end of March 2015. The GPS upgrade includes: • proactive fatigue management • e lectronic run sheets / work diaries for metro deliveries • sign on glass Left to right: Michael Bushby, Transport Operations Manager – Victoria; Simon Dorman, Transport Supervisor – South Australia; Guy Savage, National Transport Manager; and Brad Hayes Transport Operations Manager – New South Wales • a utomatic upload of delivery events and PODs • a bility to track pallets at item level (scanning) • KPI and dashboard reporting • on-board camera. A NATIONAL SNAPSHOT | COLD SCOOP 11 SWIRE COLD STORAGE TEAM SWIRE COLD STORAGE TEAM HELLO TO NEW STARTERS Tell us a bit about yourself I am mid-40s and married with one 10-year-old son. We love going camping together with family friends over summer. A WARM WELCOME TO THE FOLLOWING EMPLOYEES WHO HAVE RECENTLY JOINED THE SWIRE COLD STORAGE TEAM Peter Grove Tradesman’s Assistant (NSW) William Tokaduadua Express Storeworker (NSW) Michael Fares Transport Scheduler (NSW) Darren Wedding General Manager Operations (VIC) George Tetauru Clayton ELS MHE Operator (VIC) Naresh Jaryal Driver (NSW) Jared Hatfield Express Storeworker (QLD) Deborah De Araugo Laverton Storeworker (VIC) Tanekah McLean Homebush Warehouse Clerk (NSW) Alan Martin Laverton Storeworker (VIC) Joel Ellis Electrician (NSW) Thushani Goonatillake IT WMS Analyst (VIC) Theresa McHenry Lurnea 1 Supervisor (NSW) Vasko Taskovski Transport Scheduler (NSW) Andreas Strogylos Driver (NSW) Siegfried Faanati Lurnea 3 Storeperson (NSW) Natalie McRae Laverton Warehouse Supervisor (VIC) Robert Sterling Lurnea 3 Storeperson (NSW) Brenton Kruschel Storeworker (SA) Dario Spoljaric Clayton Customer Service & Inventory (VIC) David Meikle Storeworker (SA) I like to keep fit and one day, when I have time, I’m hoping to get back to playing the drums in a band again which I did for many years through my teens and into my early 30s. What does your role entail? My role entails overseeing the Finance and IT functions as well as acting as the company secretary. Kimlay Rim Storeworker 1 (SA) Daryl Roe Chief Financial Officer (VIC) Chelsea Peyroux Express Storeworker (NSW) Ashlee Wallace Business Development Manager New South Wales (NSW) Kayna Rhind Express Storeworker 2 (NSW) financial results we have promised in our budget. I see my role as setting the direction for the operations team and then guiding, challenging and supporting them to perform at their very best. Success for us in safety will be when we move from where our safety behaviour is largely driven by conformance to rules, to where our staff actively engage in safety and look out for the safety of their team mates because they want to and because they know it’s the right thing to do LONG SERVICE ANNOUNCEMENTS WE CONGRATULATE AND THANK THE FOLLOWING PEOPLE FOR THEIR HARD WORK AND DEDICATION 20 YEARS 15 YEARS 10 YEARS 10 YEARS Frank Fedele (NSW) Grade 6 Storeman Lurnea 3 Joe Prinzi (VIC) Warehouse Supervisor, Lyndhurst (VIC) Melanie Hepponstall Operations/Administration Team Leader, Lyndhurst (VIC) Ian Dawson PM Shift Operations Clerk Welshpool (WA) What did you do before joining Swire Cold Storage? I worked in a commercial role at sister company Kalari where I was working on mergers and acquisitions and major commercial contracts and tenders. Prior to that I have been a CFO and held various general management and commercial roles. What is the best safety advice you’ve ever heard? “Imagine your son or daughter were to work here.” MEET DARYL ROE CHIEF FINANCIAL OFFICER Joel Stanners Hemmant 3 Storeworker (QLD) I attend the board meetings and generally act as the gatekeeper for the company and to look after the interests of our shareholders. I also look after the company’s legal matters, property transactions and contracts. What did you do before joining Swire Cold Storage? I have always been in supply chain or logistics. Most recently I worked with Target. Before that I had five years running the warehouse and transport operations across 13 Asia Pacific countries for a European 3PL. I have also worked for Nestle, Smorgon Steel (now OneSteel) and the Royal Australian Air Force. My roles have ranged from regional sales manager to explosives instructor. MEET DARREN WEDDING GENERAL MANAGER OPERATIONS Tell us a bit about yourself I am happily married to my wife, Michelle, and have a 20-year-old son and two daughters, aged 18 and 15. I grew up in a military family and have lived a fairly nomadic life. I love running and while I am not as quick as I used to be, or would like to be, I regularly participate in half marathons. What is the best safety advice you’ve ever heard? “You accept the standard you walk past.” In my first interview with Swire Cold Storage I sensed that they were very serious about safety and really care for their people. Success for us in safety will be when we move from where our safety behaviour is largely driven by conformance to rules, to where our staff actively engage in safety and look out for the safety of their team mates because they want to and because they know it’s the right thing to do! What’s the biggest challenge facing our company today? Keeping focused on the most important issues to continue improving our business so that we maintain our leading position in an increasingly competitive and demanding market. What makes you excited about Swire Cold Storage? The people. Everyone I have met has been extremely welcoming and genuinely cares about the business. There is a real sense of pride and a clear desire among everyone to do a good job. I am excited to be among a group of people with that outlook and grateful to have the opportunity to be a part of it. What’s the biggest challenge facing our company today? Our biggest challenges are still with safety as we still rely too much on compliance. The leaders within operations need to step up more consistently and regularly and be very visible in engaging with our staff to come with us on this journey. Don’t get me wrong, there is some really great work going on, it’s just not uniform across all operations. What makes you excited about Swire Cold Storage? I am really excited about the strategic direction of the business and can’t wait to share our plans with our staff. The business is in good shape and we have a very supportive board. Going forward will see us build upon the great foundation we have and leverage this to become even greater. What does your role entail? I am responsible for the national operations – all the trucks, warehouses and people who work with them. I need to ensure we operate safely, meet our customers’ expectations and deliver the 12 SWIRE COLD STORAGE TEAM | COLD SCOOP SWIRE COLD STORAGE TEAM | COLD SCOOP 13 SWIRE COLD STORAGE TEAM SWIRE COLD STORAGE TEAM Freeze Frame - a snap back in time from 1950s to 2010s. So much has changed: we are bigger, better, faster and still strive to provide the preferred temperaturecontrolled services. Reannon Paterson Operations Clerk, Dry Creek FREEZE FRAME Congratulations to our winner – the Western Australia operations team at Welshpool! FREEZE FRAME WINNER! In our April edition of Cold Scoop, we launched Freeze Frame, a competition for staff to share their work story through a photo and few words. A huge thank you to everyone who sent in entries! All of the entries were fantastic and it was heartwarming to see that for so many of you, your workplace is about your team and its safety. We will send posters showcasing entries to our sites, so you can share them with your team. The winning entry was a montage of Fluoro Friday photos from the Western Australia operations team showcasing the change in safety culture that has taken place over the past 12 months. The prize – an iPad mini – will be donated to a team member at Welshpool. The winning entry from the WA operations team said: “In a nutshell what this workplace means to us: a committed and dedicated team to gain the best outcome for our customers and to take pride and deliver quality and excellence in everything we do today and tomorrow, [and] to do it in the safest way so we all get to go home to our families each night.” Some of the other entries: A picture speaks a thousand words and when I look at this picture I see an openly enthusiastic and dedicated group of people. Their visible team spirit has developed as the result of a stable work environment, shared goals and objectives and a genuine respect for other members of their team. SWIRE COLD STORAGE TEAM | COLD SCOOP You think: ‘And?’ Let me tell you my thoughts: Waiting at my house for me are my wife and my two kids. We’re going to have some cake and enjoy the afternoon. Still nothing special? When I hear about a workplace accident, I think: ‘Oh no, not again!’ Recently, a worker was killed by a truck at a construction site in Kilburn. He was 20 years old. I just did not know what to think about his family and friends. Sometimes I need a sad reminder not to take everything for granted. Swire Cold Storage is doing a lot for me and our safety. Sometimes I think: ‘Are you people for real? How can I ever finish my job? You expect too much.’ That makes this photo special for me; getting into my car on a sunny afternoon with loved ones waiting for me, and not lying in an ambulance. May there be countless Saturdays like this in the future. Andreas Bauer, Order Picker, Dry Creek The results we achieve as a site are not mine alone, but come as a result of this wonderful group of people that have formed themselves into the fantastic team we simply call Hemmant 3. At Lurnea we are taking the Health and Wellness programme one step further and providing fruit and vegetable trays for all employees during October. The fresh produce has been well received by everyone and there is a new buzz around leading a healthier lifestyle. We buy the produce in bulk and a small team of ‘choppers’ prepare the vegies and distribute to offices and lunch rooms. The fact our senior management care about our health to meet the cost of this programme is fantastic! It’s a great initiative to be a part of and we are hoping to continue into the month of December. So next time you’re at Lurnea, grab an apple and say G’day. Steve Towell, Warehouse Manager Hemmant 1 & 3 Samantha Rien, NSW Quality Assurance Coordinator It makes me proud to watch them quickly offer their support to each other in the new challenges they face each day and their willingness to adopt and then champion each new safety initiative fills me with admiration. 14 I look at the Toyota at the back of Dry Creek 1 and think: ‘Weekend!’ OVERVIEW | COLD SCOOP 15 SWIRE NEWS NEW KALARI MORANBAH DEPOT OFFICIALLY OPENED Sister company Kalari officially opened a new depot in Moranbah, Queensland on 27 August. The occasion was celebrated at an official opening ceremony, attended by a range of guests and the John Swire & Sons Pty Ltd board. The commemorative plaque was unveiled by John Swire & Sons Pty Ltd Non-executive Director Sam Swire. Managing Director Peter O’Shannessy and John Swire & Sons Chairman and CEO Bill Rothery presented at the event. Bill expressed his thanks to everyone involved in the Moranbah business for their hard work and dedication and shared his view on future activities in the region: “This is a good example for the level of investment and the quality of investment that we would make for BMA. To all of you, thank you for getting us to this point, good luck with the future, and I am sure we will continue to expand not just the current contracts, but other contracts.” The new depot has been built from the ground up and features innovative features such as integrated jacks in the pits, which are equipped with hydraulic pit barriers that can be raised when not in use. The depot also has a full-length wash bay which is connected to two water tanks and a water recycling system that filters and reuses drain water up to four times, minimising water usage. Kalari provides bulk logistics services to the mining industry in the region and the new Moranbah depot is a major long-term investment. Currently Kalari occupies less than half of the available real estate which leaves room for future expansion. Kalari is dedicated to maintaining a strong presence in the region, both as a high-quality service provider and employer. This is a good example for the level of investment and the quality of investment that we would make for BMA Swire knows that people give back to the community in various ways – including the donation of their time, skills and expertise. The Swire Employee Community Support Programme is designed to recognise and support employee’s contributions to the local community. SWIRE COLD STORAGE RIDES TO CONQUER CANCER Two Swire Cold Storage employees participated in bike rides in October to raise money to conquer cancer, both of whom also received $750 from the Swire Employee Community Support Programme. Nicole Brener rides for the Harry Perkins Institute of Medical Research Stephen O’Brien rides for the Peter MacCallum Cancer Centre Nicole Brener, Operations Clerk – Transport/Pallet ControlIer at our Welshpool site in Western Australia, participated in the 218-kilometre-long Sunsuper Ride to Conquer Cancer benefitting the Harry Perkins Institute of Medical Research. Clayton Site Supervisor Stephen O’Brien took part in this year’s Ride to Conquer Cancer benefitting the Peter MacCallum Cancer Centre. Nicole and her team, the Vision Crusaders, raised more than $82,000. Nicole herself raised $3,100 (and Swire has contributed another $750). 16 SWIRE NEWS | COLD SCOOP Stephen finished the 200-kilometreplus ride and raised $2,760, with Swire contributing a further $750. “I was searching for a challenging bike ride when I came across the Ride to Conquer Cancer and thought it would be a great challenge for a very worthy cause,” said Stephen. You can apply to have your involvement recognised by Swire. To receive a form, contact Penny at [email protected].
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