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Table of Contents
There’s no end to what girls can build
with the Girl Scout Cookie Program®.
They build lifelong skills, friendship and
confidence. Over the course of nearly
100 years, generations of girls have
built the cookie program into a beloved
tradition and the largest girl-led
entrepreneurial program in the world.
Girls build so much during the
cookie program but they couldn’t do
it without you.
2016-2017 Cookie Program
Page 4
Cookie Resources
Page 5
Volunteer Resources
Page 7
Cookie Calendar
Page 9
Your Cookie Team
Page 10
Council Promotion
Page 11
Cookie Proceeds
Page 14
Girl Rewards
Page 15
eBudde Fingertip Facts
Page 18
Picking up Cookies
Page 21
Council Procedures on Booth Sales
Page 23
Gift of Caring Program
Page 26
Safety Tips
Page 27
Council Procedures
Page 28
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CM and SUCM Agreement Forms
Girl Scout Annual Permission Form
Banking and Financials
Counterfeit Currency Procedure
Square Set-up
Cookie Buffer
MAHALO!
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2016-2017 Cookie Program
The Girl Scout Cookie Program is the
largest girl-led entrepreneurial program
in the world and girls learn 5 key
skills they will use for a lifetime:
1. Goal setting—as she sets cookie sale
goals and makes a plan to reach them.
2. Decision-making—as she decides how
her team will spend the cookie money.
3. Money management—as she makes a
budget, takes orders and handles
customers’ money.
4. People skills—as she learns to talk and
listen to all kinds of people while selling
cookies.
5. Business ethics—as she is honest and
responsible every step of the way.
Your time and talents are valuable to girls and to
the Girl Scout Cookie Program. Thank you for
helping build a program where girls learn, grow
and make a lasting impact on the world.
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Cookie Resources
Be sure to take advantage of the wealth of resources available online
to guide you through a fun and successful Girl Scout Cookie Program.
eBudde
https://ebudde.LittleBrownie.com (Or visit www.LittleBrownie.com for a link)
Your Command Center for managing the cookie sale. Order cookies, track girl
activity and order girl rewards.
VIP eTraining
http://VIPeTraining.LittleBrownie.com/Login.aspx
(Or visit www.LittleBrownie.com for a link)
Get step-by-step Girl Scout Cookie Program training whenever you’d like it!
Council Website
https://www.gshawaii.org/
Visit our site to find procedures, forms, manuals and other helpful information.
Little Brownie Bakers
www.LittleBrownie.com (The website of our official Girl Scout Cookie baker)
Find girl activities, marketing ideas, cookie facts, program resources and clip art to
help girls prepare for the cookie sale.
Little Brownie Bakers YouTube Channel
www.youtube.com/LittleBrownieBakers
Check out our library of inspiring videos featuring real girl stories and selling tips.
Volunteer Blog
http://blog.LittleBrownieBakers.com
Check out the volunteer blog for exciting girl activities and booth ideas.
Digital Cookie
https://digitalcookie.girlscouts.org/
Girl Scouts can set up their own personalized sales pages, take credit card
payments and ship cookies directly to their customers.
Booth Sale Recorder App
Download this free app in iPhone App Store or through Google Play.
Record sales in real time at booths, making record-keeping a snap.
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Cookie
Cookie Resources
Resourcess
Cookie Locator
http://CookieLocator.LittleBrownie.com
Help friends locate the closest cookie booth with this app.
Girl Scouts of the USA
www.GirlScoutCookies.org
Locate info on GS Cookie Program and national cookie badges and pins.
NEW! Built By Me Cookie Meeting Planner
www.builtbyme.littlebrowniebakers.com
An online tool to help plan a custom cookie season.
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Volunteer Resources
Your time and talents are valuable to girls
and Girl Scouting. We support you with lots
of fun, online tools and resources. Easily
link to all of them from the volunteer page at
www.littlebrownie.com.
NEW! My Cookie Friend
Girls enter a fun-filled world featuring Little Brownie’s
newest mascot. They’ll find games, videos and activities
that inspire and engage. Girls will even be able to vote on
next season’s mascot!
NEW! Epic Booth Guide
The promotional opportunities at booth sales are, well,
epic! We’ve created a digital guide with tons of booth
decorations, tips and ideas that help you and girls make
a big impression.
NEW! Our Cookie Story, From the Inside Out
Little Brownie is on a cookie journey. On our new Cookie
Story website, we’ll continue to share and explore new
ways to meet the changing desires of Girl Scout Cookie
consumers and build their trust each and every day.
Come along and explore our commitment to thoughtful
ingredients.
NEW! Cookies 101: A Guide For Families
Before they agree to participate, families need to
understand the value of the cookie program and the
basics of how to get involved. This guide assures them
the program is simple—and fun!
Pinterest
The Little Brownie Pinterest page is brimming with fun
and engaging goal-setting activities, learning games and
crafts—available right at your fingertips.
Games For Girls
Online games put cookie fun at her fingertips.
Volunteers love having easy, fun ways to engage and
teach girls.
You’ll find them at littlebrownie.com.
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The Five Steps to Cookie Success
1. Kick off cookie season
Help girls get ready by selecting learning activities that fit their
experiences and interests. You can start by creating a custom
plan with the new Built By Me tool.
Then, kick off your first cookie meeting with a video! Cookies
Live Videos are engaging, interactive shows that inspire girls to
reach high goals. Girls learn selling tips and have loads of fun
along the way.
First time sellers love Cookie Rookie. Made especially for young
girls, this show teaches cookie names, how to ask customers to
buy and more essential skills.
Turn teens into Cookie Captains. Keep experienced teens
interested in the cookie program and give them a chance to
give back with the Cookie Captain program. Older girls love
being mentors to Cookie Rookies.
2. Set goals and track progress
When you help girls set high goals for the cookie season, they
learn an important skill for life. Encourage girls to set two types
of goals: Something they’d like to try and something they can
do to help others. Visit the Volunteer Blog for goal-setting
games and crafts.
3. Have a family party
Hold a short family meeting so girls can tell their families about
their goals and ask for assistance.
At the meeting, provide copies of the new Cookies 101 Family
guide to help parents understand the value of the cookie
program and the basics of how to get involved.
This guide assures them the program is simple—and fun!
4. Sell beyond family and friends
For girls to reach high goals, they will need to expand their
circle of customers. Don’t worry, customers are eagerly looking
for their favorite Girl Scout Cookies. We have loads of selling
tips, learning activities and crafts for girls on the Cookie Rallies
and Activities for girls pages of LittleBrownie.com.
5. Celebrate and share your success
When girls reach their goals, celebrate! Thank customers and
share their stories, maybe by posting on the Samoas Cookies
Facebook page.
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Cookie Calendar
Checklist of Important Dates
Activity
Date
Cookie Agreement Forms DUE
November 30, 2016
Cookie Pre-sale & DOC Program BEGINS
January 2, 2017
GSH Cookie Expo (Oahu)
January 7, 2017
Booth Site Selection #1
January 9, 2017
Booth Site Selection #2
January 11, 2017
Booth Site Selection #3
January 16, 2017
Booth Site Selection #4
January 18, 2017
Cookie Pre-sale ENDS
January 20, 2017
Cookie Orders DUE to TCM
January 21, 2017
Cookie Orders/Rewards DUE to SUCM
January 25, 2017
SU Cookie Orders DUE to Council
January 31, 2017
DEADLINE to input Troop bank account
information into eBudde
February 10, 2017
Kona Cookie pick-up
February 22, 2017
OAHU/KAUAI/MAUI/HILO/MOLOKAI/LANAI
Cookie pick-up
February 23, 2017
Booth Site Sales BEGIN
February 24, 2017
DOC Closes to the Public
March 26, 2017
Booth Site Selling ENDS
March 26, 2017
Troop Cookie Money DUE to TCM
March 29, 2017
Troop Final Rewards DUE
March 31, 2017
SU Final Rewards DUE to Council
April 5, 2017
CEO Event
May 6, 2017
*Refer to GSH Website, www.gshawaii.org, for full listing of dates.
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Your Cookie Team
A successful Girl Scout Cookie Program depends on dedicated volunteers like you. Understanding everyone’s
role on the team insures a smooth running program.
Service Unit Cookie Manager (SUCM)
 Verifies Girl Scouts membership for all participants in the Cookie Program.
 Ensures Cookie Agreement forms have been completed.
 Reviews and submits the intial cookie and girl rewards order for the entire Service Unit.
 Reviews data in eBudde for the entire Service Unit and submits final girl rewards order.
 Receives girl rewards from Little Brownie Bakers and distributes to troops.
 Supports the Troop Cookie Managers as needed.
Troop Leader (TL)
 Works with Troop Cookie Manager to schedule, plan and lead the family meeting.
 Works with troop to set goals and plan cookie learning activities. (Visit www.LittleBrownie.com for ideas)
 Works with Troop Cookie Manager to plan for troop’s participation in booth sales.
 Assists with cookie pick-up, storage and distribution (if needed).
 Supports girls throughout the program to review goals and progress.
 Supports Troop Cookie Manager with money collection and deposits as needed.
 Receives and distributes girl rewards.
Troop Cookie Manager (TCM)
 Attends Cookie Training meetings and webinars and completes VIP eTraining on Little Brownie’s website.
 Completes Cookie Manager Agreement Form.
 Works with Troop Leader to schedule, plan and lead the family meeting.
 Assist Troop Leader with setting goals and lead the family meeting.
 Updates troop and girl settings in eBudde.
 Reviews booth sites in eBudde to assist Troop Leader with booth sales planning and scheduling.
 Collect order cards, distributes Goal Getter cards, calculates totals, enters needed inventory in eBudde,
and submits the troop initial cookie and initial girl rewards order.
 Schedules cookie pick-ups from delivery site and makes plan for troop cookie inventory distribution, and
any storage as needed.
 Collects money, issues receipts, and records payments in eBudde.
 Deposits money to Girl Scouts of Hawai`I bank account at Bank of Hawaii or First Hawaiian Bank and
records deposits in eBudde.
 Orders additional cookies as needed for booth sales and for troop as needed.
 Records girl sales data in eBudde.
 Fills out end of sale paperwork as needed.
Service Unit #
Troop #
Service Unit Cookie Manager
Troop Cookie Manager
Name
Name
Name
Phone
Phone
Phone
E-mail
E-mail
E-mail
Girl Scouts of Hawai`i
Council Contact
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Council Promotions
Goal Getter Contest – February 1 – 24, 2017
During the month of February, for every 24 boxes of cookies sold,
girls have the opportunity to enter for a weekly drawing. Stay
tuned for more details.
Cookie Troop 100 – January 3 – April 30, 2017
One VERY lucky troop will win $3,000 nationwide and $100 statewide.
For more information, visit GSUSA’s YouTube Channel.
National Girl Scout Cookie Weekend – February 24 – 26, 2017
This year, we are calling for submissions of your amazing cookie stories.
NGSCW is a celebration of the amazing things girls around the country
do with their cookie earnings every year. Girl Scout Cookie Program =
Amazing Experiences! Submit your stories to [email protected] by
December 16, 2016 and earn the NGWCW patch.
Bling Your Booth Promotion – February 24 – March 26, 2017
Send in pictures of your booths for a chance to win a pizza party
for your troop. Submit pictures with a short caption by March 29 to
[email protected]. Stay tuned for more details.
4th & 5th Week Booth Site Promotion – March 17 – 26, 2017
For troops who sell during the 4th AND 5th Week of Booth Sites,
troops are eligible for an ice cream party drawing and booth site
patch for all participating girls. Stay tuned for more details.
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Volunteer Responsibilities
It’s a labor of love!
The main job of the cookie volunteer is to:
• Be a registered Girl Scout adult volunteer.
• Honor and live by the Girl Scout Promise and Law.
• Follow all policies and meet all deadlines.
Here’s an overview of your roles and
responsibilities:
Before the sale
• Complete training.
• Set the troop up in eBudde (the baker’s online
order management system).
• Ensure all girl information is correct.
During the sale
• Enter orders from girl order cards and keep eBudde
up to date.
• Monitor online sales from Digital Cookie, which will
be visible in eBudde.
• Coordinate booth sales (or ask another volunteer to
do so).
• Arrange cookie pickups from the Cookie Cupboard
and briefly store cookies until girls pick them up (or
ask another volunteer to do so).
• Collect money from those picking up cookies, issue
receipts and make frequent bank deposits.
After the sale
• Fill out rewards order in eBudde.
• Help girls deliver donated cookies to your chosen
organization (or to the place designated by the
council) (or ask another volunteer to do so).
• Distribute girl rewards in a timely manner.
• Keep troop records.
• Celebrate with the girls!
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How Girls Sell Cookies
Selling practices vary from council to
council. In our area, girls sell cookies
through these channels:
Order taking
Girls ask neighbors, friends and family members to
place orders for cookies. They write their orders on
the paper order card, which is turned in to the
cookie volunteer. The volunteer enters these orders
in eBudde. Payment is collected when girls deliver
cookies a few weeks later.
Booth sales/ direct sales
Troops buy cookies and resell them directly to
customers, often at booths in high-traffic areas such
as groceries, malls or sporting events. Booth sale
times and locations are organized by our council and
troops can only sell at approved locations.
Digital Cookie
Girls create customized websites and send emails to
people they know, asking them to buy cookies.
Customers place online orders and have the option
for the cookies to be shipped directly to their homes.
Orders appear automatically in eBudde. Find out
more at girlscoutcookies.org.
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Cookie Proceeds
How the cookie crumbles
Troop Proceeds
15%
Programs for girls
46%
Cost of cookie sale support
4%
Recognition awards for girls
4%
Cost of Cookies
29%
Troop Bonus
2%
We have the cookies customers look forward to every year! Girl Scout Cookies
are $5.00 per box for traditional varieties.
Specialty Cookies (Toffee-tastic and Girl Scout S’moresTM) are $6.00 per box.
Troop proceeds and reward
opportunities for girls
Troops will earn 80 cents per package sold.
An additional 2 cents per box sold over the 220 box
per girl threshold.
Cadette/Senior/Ambassador troops can choose to
receive money (5 cents) in lieu of the individual
rewards. The girls can also receive a participation
certificate and relevant patches. The ENTIRE troop
must consist of all Cadettes and/or older in order to
exercise this option.
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The Business of Cookies
Girls can earn a wide variety of rewards for their
achievements in the Girl Scout Cookie Program:
• Official Girl Scout badges.
• Symbols of accomplishment in the form of patches and
other reward items promoted on the order card.
The Girl Scout Cookie Activity Pin
All girls who participate in the Girl Scout Cookie Program are
eligible to earn the annual Cookie Activity Pin, which
recognizes the “5 Skills” learned and
practiced during the sale. Girls can collect
a different color of pin every year. Visit
www.girlscouts.org for details.
Girl Rewards
Girls can earn the symbols of accomplishment in the form of
patches and other recognitions items. Girls who sell 750 boxes
or more will be honored at a special CEO Event on May 6,
2017. This past year, 124 girls statewide achieved CEO status
of which 43 girls achieved Hall of Fame status for selling
1000+ boxes! The CEO Event was held at Wet ‘N Wild Hawaii
on Oahu.
This year, all rewards are cumulative except for the Hall of Fame
rewards. That means, in addition to earning your choice at your
level of a Hall of Fame reward, you will earn all rewards from the
750 box level and below.
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Placing Orders and Managing the Sale
Meet eBuddeTM—the power tool for cookie volunteers
The online eBudde system is the home base for cookie volunteers. It’s
where you’ll enter cookie orders, reserve cookie booths, manage pickups, place girl rewards orders and more.
eBuddeTM Help Center
The eBudde Help Center is a dedicated website that provides direct support to volunteers using eBudde
for both digital and traditional sales.
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eBudde™ Apps
Booth Sale Recorder App
With the Booth Sale Recorder app for smartphones, volunteers can
enter the number of cookie packages sold at the cookie booth, select
which girls will receive credit and send the information directly to their
eBudde accounts.
Cookie Locator mobile app
The Cookie Locator mobile app is the most delicious app ever! Cookie
Customers can use their smartphones to find cookie booths nearby.
Booth Scheduler
Volunteers, please keep Booth Scheduler in eBudde up-to-date so
customers can find you with the Cookie Locator mobile app.
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eBudde™ Fingertip Facts
eBuddeTM is a cookie volunteer’s best friend. Here’s where you’ll
order cookies, track deliveries and more. You will receive eBuddeTM
training that will make the season a snap. Here are some quick
reference facts.
INITIAL ORDER
All Users
1. https://ebudde.littlebrownie.com
2. Enter your email address, temporary password: council specific default password. Click LOGIN.
3. Change your password, enter/review contact information, Click SUBMIT.
4. System works through tabs at top of page.
Click each TAB to enter each page.
Contacts Tab
1. Review information; edit as necessary.
Setting Tab
1. Enter number of girls registered and goal in packages.
2. Mark Opt-out rewards for additional profits. Contact Council if selecting this option. Cadette girls & older only.
3. Enter banking information.
4. Click UPDATE to accept all changes.
Girls Tab
1. Enter goal in packages, t-shirt size.
2. Registered girls will be automatically updated in the Girl Tab if registered by October 23, 2016.
3. Click UPDATE to accept all changes.
Initial Order Tab
1. Click each girl’s name; go to bottom of screen, click squares to begin entry.
2. TAB to enter your girls total cookies order in packages by variety.
3. Press ENTER (on keyboard) or OK button.
4. Repeat for each girl.
5. BOOTH – Click BOOTH, bottom of screen, click squares to begin entry. TAB to enter in boxes and variety
number of cookies for booth sales. ENTER (on keyboard) or OK button.
6. OTHER – Click OTHER, bottom of screen, click squares to begin entry. TAB to enter in boxes and variety
number of cookies for booth sales. ENTER (on keyboard) or OK button.
7. Review IMPORTED row quantities. (if applicable)
8. SAVE the page.
9. Review the totals at the bottom, if correct Click SUBMIT order. You cannot change order after it has been
submitted. Contact your volunteer manager or the product sales staff to make changes.
10. Print copy for your records.
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eBudde™ Fingertip Facts
Reports Tab
1. Need additional information on delivery sites? Click Reports Tab
and run Delivery Stations report.
Delivery Tab
1. Review, and enter delivery information. SUBMIT information.
2. Select time slot if applicable.
3. Print Confirmation Form.
Rewards Tab
1. Click FILL OUT next to Initial Rewards Order.
2. Review Girl orders and Submit if applicable.
3. Enter or review total rewards earned.
4. Click SUBMIT to submit your order.
BOOTH SALES
Booth Sales Tab
Council Sites
1. Click the Council Sales button.
2. Find booth sales you would like to sign up for, click date and time.
3. Click time slot and click submit button.
Troop Requests
1. Contact Council for approval.
REMEMBER:
Please keep Booth Scheduler in eBudde up to date with your group’s times and dates. This data
powers Cookie Locator and allows customers to find you.
FINAL ORDER
Girl Orders Tab
1. Update girl orders to include all additional packages sold and payments made.
2. Click Save to save your information.
Rewards Tab
1. Click FILL OUT next to Final Reward Order.
2. Review Girl Orders and Submit.
3. Enter or review total rewards earned.
4. Click SUBMIT to submit your order.
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eBudde™ Fingertip Facts
Reports Tab
1. Need additional information on Digital Cookie orders? Click Reports
Tab and run respective DOC report.
Transactions Tab
1. Enter troop-to-troop transactions.
2. Giving troop initiates transaction.
3. Click Save to save your information.
Deposit Tab
1. Click add a deposit at the top of page. TAB through boxes, press ENTER on keyboard.
2. Enter on Deposit tab: bank, date, transaction number, and amount of
deposit. (use decimal points, 157.50)
GOC Org. Tab
1. Enter in troop Gift of Caring organization(s) information.
Sales Report Tab
1. Review final package numbers.
2. Review your receipts.
3. Review your Gift of Caring.
4. PLEASE NOTE: TROOP PROCEEDS DOES NOT REFLECT CORRECT AMOUNT.
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Picking up Cookies
Oahu troops/groups are to call or e-mail by
February 16, 2017 for alternative time slots if
there is a conflict in schedule. Orders that will be
picked up for combined troops and/or exceed 300
cases need to be flagged for the Council by
February 16, 2017. Please email all of the above
to [email protected]. Cookies are to be
picked up by the troop/group Cookie Manager or
authorized adult member in the troop/group.
These adults have the responsibility to ensure
that all safety measures are taken and there
should be no other passengers in the back of the
vehicles as the cases may shift during the trip.
The vehicle that is transporting the cookies must
be driven by an adult member with a current
driver’s license, current safety check and proof
of car insurance. Trucks with open or flat beds
must have proper covering and ropes to tie down
the cookies. If the troop/group has more than
one vehicle for pick-up, they must all be present
prior to the cookies being distributed. The
Council may turn vehicles away which do not
meet these safety requirements. Cookies not
picked up on the pick-up date will be transported
to the Cookie Buffer (location to be announced).
The storing and delivery of cookies to the girls is
the responsibility of the troop/group.
Cookies by the carload
Use this guide to approximate how many cases of
cookies will fit in your vehicle. The amounts assume
the car will be empty except for the driver and uses
all space except the driver’s seat.
Safety Note: Avoid carrying cookie cases and
children in the passenger area of a vehicle at the
same time
Car Type
# of cases
Compact car
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Hatchback car
30
Mid-size sedan
35
Sport utility vehicle
60
Station wagon
75
Mini van (seats in)
75
Pick-up truck (full bed)
100
Cargo van (seats in)
200
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Top-Selling Tips
Share these top-selling tips from real Girl Scouts
Door-to-door sales
Encourage girls to canvass their communities with
buddies and adult partners, leaving no doorbell unrung!
 Girls can take orders door-to-door at the
beginning of the cookie sale with their order
cards.
 Girls can sell door-to-door with cookies in hand.
After cookies are delivered, load up a wagon with
cookies, make signs, and you are ready for a
neighborhood walkabout.
Online sales
Customers buy more cookies when girls sell online. If
you are participating in Digital Cookie, girls can send
cookie customers their website to order and pay for their
cookies online. Inquire with Council for more details.
Social networking
Online social networking sites are a great place for
teens (13 and older with parental permission) to ask for
cookie orders. Be sure girls follow the GSUSA safety
guidelines for online marketing.
Workplace sales
 Girls can contact business owners or
managers to request permission to sell
cookies at a workplace.
 Girls can either make a quick “sales pitch”
at a staff meeting or make sales calls
around the office, depending on the wishes
of the business.
 Once employee sales are completed, the
business may allow girls to leave an order
card in a visible spot. Leave a note from
your team outlining their goals and plans for
the cookie proceeds. (Remember not to list
the girls’ last names or phone numbers on
the order card or note). An adult at work
may oversee the card, but it is the girl’s
responsibility to fill all orders, write thankyou notes and oversee delivery.
 Girls should establish a date and time to
pick up the order card and deliver the
cookies.
Booth sales help girls reach more
customers
Booth sales are a great way to increase your team’s
success. Remember, you must have the appropriate
permission from authorities and your council before the
booth sale. Possible high-traffic locations include:
 Grocery stores
 Sporting events
 Parks and playgrounds
 Banks
 Universities and colleges
 Banks
 Car washes
 Places of worship
 Retirement homes
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Council Procedures on Booth Sales
You will be able to view the complete the listing of booth sites via eBudde prior to the allocation process.
Booth site allocations will begin on January 9, 2017.
It is imperative that there are adult members present at all times when the girls are participating in
money-earning activities outside their troop meeting place. When attending activity, each troop is
responsible to make sure that the ratio of girls to adults is followed in accordance to the Girl Scout rules.
The girls must be appropriately dressed. Either the Girl Scout uniform or Girl Scout t-shirt and wearing a
membership pin. Appropriate footwear should be worn. Adults should dress in a matter that is consistent
with setting an example for the girls.
Obtaining Selling Locations
Corporate Booth Location: The Council will contact corporate and chain store companies directly for their
support. Examples: WalMart, Kmart, Foodland, Safeway, Long’s Drugs, Walgreens, Times Supermarket.
Community Booth Locations: Community booth sites are those locations which are locally owned or small
businesses, schools or places of worship that support Girl Scouts through sponsorship or allow sites on
their premises. Service Units and troops are encouraged to gain support of their community and local
small business for booth sites. The Service Unit or troop is to notify Council of those community booth
sites it is seeking to procure. The Council will work with the Service Unit or troop to coordinate the
request.
Military/On Base Locations: The Council will work with the volunteers who sell on the military/on base
sites to secure the locations. The volunteers must notify the Council and Service Unit or the available
sites for the base troops.
Booth Sales Set Up
CM and or adults manning the booth must bring their own table(s), cash box with change, receipt books
(provided by Council), chairs, and booth signs. Please be sure you have ample change on hand or a
means to go and get some more change. As a practice, please do not ask the store to make change for
your troop.
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Council Procedures on Booth Sales
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Booth Sale Tips
Offer a Gift of Caring option
During booth sales, ask customers to
donate cookies to a worthy program.
Promote the option with posters and a
special box (or wagon) for donated
cookies (or tally donated boxes on a
large chart).
Give away bite-sized samples
Let customers have a taste so they can try something
different—they may even find a new favorite. Keep the
variety’s nutrition label in full view in case a customer has
food sensitivities.
Share goals with customers
They love to hear how girls are making a difference, so
encourage girls to make posters, banners or t-shirts to get
the word out.
Make cookie bundles
Attach a ribbon and a handmade
card for maximum impact.
Give away recipes
Encourage customers to try something new by offering a
recipe card with every purchase of multiple boxes.
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Gift of Caring Program
Council and Troop Gift of Caring Program – 100% Tax Deductible!
For various reasons, some customers do not want to buy cookies for themselves, or they have only a
limited need. With Gift of Caring, they have a chance to give to others while supporting Girl Scouting at
the same time. During the 2016 Cookie Season, the Council Gift of Caring Program provided over 6,000
boxes of cookies. Donations went to the Hawaii Food Bank, Aloha Harvest, Feeding Hawaii Together,
locally based military overseas from Schofield, the Kaneohe Marine Corp Base, Hickam Airforce Base,
and the USO, as well as Neighbor Island Charities.
How to guide girls in creating a Troop Gift of Caring Project
1. Choose a group to receive donated cookies. Hometown heroes like firefighters? A homeless
shelter? Military personnel overseas?
2. Communicate to customers that they can buy cookies that girls will donate to the group they have
selected.
3. Donations collected should be used toward the purchase of the cookies to be donated to the
troop’s chosen charity. Monetary donations to the charity is not an acceptable donation. For the
Troop Gift of Caring Projects, cookies must be the donation.
4. Deliver the cookies to the chosen group at the end of the Cookie Season.
5. ENTER YOUR TROOP GIFT OF CARING COOKIE BOXES INTO THE TROOP GIFT OF
CARING COLUMN IN EBUDDE AS THE TROOP GIFT OF CARING PROJECT IS SEPARATE
FROM THE COUNCIL GIFT OF CARING.
6. At booth sales:
 Display a sign that informs which group you are supporting.
 Create a drop box where customers can place donated cookies, and watch the
donated cookies stacking up!
 Create a Tally Poster to track the number of donated boxes, so customers can see
their donations making a difference.
7. During Door-to-Door Sales, Walkabouts or Workplace sales:
 Write on your order card the name of the group to receive donated cookies, and ask
customers if they would like to purchase a box or two to donate.
NOTE: All Gift of Caring projects must have council approval and use appropriate delivery channels. Any
shipments to the military must have an identified recipient.
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Safety Tips
Be sure girls understand and follow these safety rules:
 Show you’re a Girl Scout—Wear the
Girl Scout membership pin and/or Girl Scout
clothing to identify yourself as a Girl Scout.
 Buddy up—Always use the buddy system.
It’s not just safe, it’s more fun.
 Be streetwise—Become familiar with the
areas and neighborhoods where you will be
selling Girl Scout Cookies.
 Partner with adults—If you are a Girl Scout
Daisy, Brownie, or Junior you must be
accompanied by an adult when taking orders or
selling/delivering product. If you are a
Girl Scout Cadette, Senior, or Ambassador you
must “buddy up” when selling door-to-door.
Adults must be present at all times during
cookie booth sales.
 Plan ahead—Always have a plan for
safeguarding money. Avoid walking around
with large amounts of it or keeping it at home
or school. Give proceeds to supervising adults
who should deposit it as directed by your Girl
Scout council as soon as possible.
Sell in the daytime—Sell only during daylight hours,
unless accompanied by an adult.
 Protect privacy—Girls’ names, addresses and email
addresses should never be given out to customers.
Use a group contact number or address overseen by
an adult for customers to request information, reorder
or give comments. Protect customer privacy by not
sharing their information except for the product sale.
Girls should never take credit card numbers.
 Be safe on the road—Always follow safe pedestrian
practices, especially when crossing at intersections or
walking along roadways. Be aware of traffic when
unloading product and passengers from vehicles.
 Be net wise—Take the Girl Scout Internet Safety
Pledge before going online and follow the specific
guidelines related to marketing online.
http://girlscouts.org/help/internet_safety_pledge.asp
Source: Girl Scouts of the USA
 Do not enter—Never enter the home or
vehicle of a person when you are selling or
making deliveries. Avoid selling to people in
vehicles or going into alleys.

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Council Procedures
CM and SUCM Agreement Forms
Your first step to making this cookie season a hit is to make your troop official—sign the “Cookie Manager
Agreement Form” if you are a troop Cookie Manager. If you are a Service Unit Cookie Manager, sign the
“SUCM Agreement Form.” Both forms can be obtained under “Cookie Forms” on the Volunteer Resource
page. Choose the appropriate form to fill out and submit.
Girl Scout Annual Permission Form
All parents who daughters will be selling cookies must sign and submit this agreement form to their troop
Cookie Manager (CM to keep on file). Due to CM by December 16, 2016.
GSUSA Money Earning Activity Standards
No individual can receive money from any money earning activity according to Safety Wise Standards 28,
29, and 30. All money earned for the troop/group belongs to the entire troop regardless of how many girls
participate on behalf of the troop/group. Money cannot be designated to individual girls based on their
sales. The Cookie Program is a troop/group activity and the goals are based on the troop/group’s
collaborative effort. A troop is defined by GSUSA as having a minimum of 5 girls. Therefore, should a
troop/group have less than 5 registered girls, that troop will not be eligible to receive any proceeds.
However, if the number of girls registered increase to a minimum of 5 girls before the pre-sale start date
of January 2, 2017, the troop/group will become eligible to receive proceeds. Contact Council if you have
questions about your troop size.
Solicitation of Contributions
Adult members in their Girl Scout capacities may not solicit financial contributions for purposes other than
Girl Scouting. Adults may engage in combined fundraising efforts authorized by the Girl Scout council and
in which the local council is a beneficiary. Girl members may not engage in any direct solicitation for
money.
Girls may collect donations for the troop Gift of Caring Program at booth sites. Those funds are a direct
link to the Girl Scout Cookie Program and fund physical cookies that are being donated. Troops should
never receive those donations as a benefit to the troop treasury. ABSOLUTELY NO TIP JARS.
Juliette Girl Scouts
The individual Girl Scout, Juliettes, are eligible to participate in the Cookie Program and will be eligible to
receive individual rewards based upon the number of cookies sold. The Juliette’s order should be
submitted into eBudde. There will be no troop/group proceeds paid as stated above. The
Cadette/Senior/Ambassador option is not applicable to Juliettes.
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Council Procedures
Banking and Financials
1. Troop must have a troop checking account—at the end of the cookie season upon receipt of final
troop sales report, troop proceeds will be electronically transferred into the troop account by
Council. No checks will be cut to pay proceeds. CM is to ensure that Council has their bank
account information by entering the bank information into their eBudde account in the “Settings”
Tab. The deadline to enter your troop checking account information in eBudde is February 10,
2017.
2. Troop information must be written on ALL deposit slips. Council will provide you with pre-printed
deposit slips with Council’s bank account number and a pre-printed section for the troop/group to
fill in the troop number, name of the depositor, and the SU name. Failure to write these 3 pieces
of information on every deposit slip will result in the troop not getting credit for that deposit.
3. Keep originals of the deposit slips. In case there is a discrepancy on deposits, you will have proof
of all deposits your troop made.
4. Get your troop proceeds on time! Deposit your troop’s cookie money by the deadline of March 31,
2017 to receive your proceeds by April 20, 2017. 100% of money collected from customers should
be deposited into Council’s account. Your troop number should be written on the face of checks
collected from customers.
Accepted Forms of Payment

Cash (see Counterfeit Currency Procedures)

Charge Cards – Visa, Master Card, American Express and Discover (see Square Procedures)

Checks (see Check Policy)
Counterfeit Currency Procedure
Similar to our check acceptance policy, it is to the discretion of the troop leadership to accept large
denomination currency. Council will not be responsible for reimbursement of counterfeit currency.
Safety measures that may help prevent collection of counterfeit currency:
1. Although the use of the counterfeit detector pen is not 100% accurate, troops may purchase these
pens to use at booth sites.
2. For more information, visit www.newmoney.gov.
3. If you receive what you believe may be counterfeit currency, explain to the customer that it is
troop policy not to accept large bills. Make note of the description of the person who used the
counterfeit bill and contact the police immediately. Also, please contact Council.
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Council Procedures
Square Set-up
1. Although you may have signed up for a Square account in previous seasons, you will still need to
sign up and have your account activated.
2. Once your account has been activated by Council, you will receive an e-mail confirmation. Follow
the steps to register as a Square user.
3. Create an account with your e-mail address as the login and a password that you designate. Your
e-mail address is your Square ID that attaches your troop to the GSH Cookie bank account. Once
you sign up, there should be a message about being ready to accept payments on behalf of the
Girl Scouts of Hawai`i.
4. Download the Square app to your mobile device.
5. Sign in on your device with your e-mail address that you have designated and password.
6. Attach the reader, embossed side facing towards you.
7. Enter the amount to be charged and press “charge” button.
8. Choose payment method (Credit/Debit).
9. Swipe Card.
10. A screen will appear telling you if the transaction has been approved. If denied, request another
card.
11. Have customer sign with their finger (or stylus if you have one.)
12. A screen will appear offering receipt options (e-mail, text, no receipt).
13. You don’t need to logout, but if you choose to, the logout option is under settings. To get to the
Settings Tab, upper left cover of screen, then Sign Out in upper right corner.
14. Once you are done using Square for the day, you need to record the TOTAL payments collected
in your troop eBudde Deposits Tab. DO NOT enter individual transactions.
IMPORTANT: If you already have a Square account associated with your e-mail address, you will need
to designate a different e-mail address for Girl Scout cookies. This is to be sure the money is allocated to
the Girl Scout account, nor your other Square account. That would be done in Step 1 which links your
Square registration and troop number to the Girl Scout account.
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Council Procedures
Check Policy
Only Troop checks with 2 signatures will be accepted. Troops are responsible for covering any
bounced checks and applicable NSF fees.
Cookie Buffer
The Cookie Buffer provides troops/groups with additional cases of cookies as an opportunity to
increase sales. These additional cases of cookie are available to all troops/groups on a first
come, first served basis. The cookie buffer hours are set by Council or Service Center. Only
troop/group cookie managers or adult members designated by the troop/group cookie manager
are authorized to pick-up cookies from the buffer. These adults who handle the assets and cash
for the troop/group must be a registered member of GSUSA and a volunteer with the Council. The
cookie buffer is available to all troop/groups on the first Friday following cookie delivery (subject to
change). Orders may be e-mailed to mhirose@gshawaii for Oahu.
Additional cookie inventory from the cookie buffer will be available to troops who have deposited
at least 50% of the initial order owed to Council.
Cookie Assets
There are no refunds or exchanges on cookies ordered or purchased (including cookie taken from
the buffer). Each troop/group is responsible for the entire payment for the cookies ordered and
received. All deposits must be made by March 17, 2017.
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