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Birchwood Medical Centre
Oakdale Surgery
Birchwood Medical Centre
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Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
Oakdale Surgery
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Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
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Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
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Oakdale Surgery
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Oakdale Surgery
Birchwood Medical Centre
Rating: Extremely Likely; 2
Likely; 3 Neither Likely Nor
Unlikely; 4 Unlikely; 5
Extremely Unlikely; 6 Don't
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Response
[1/2] I always find all the staff friendly and helpful and they try and help you and put you at ease I have recently dealt with reception twice and they have b
[1/2] I have been with oakdale surgery for 30 yrs.i have always found the doctors very friendly and time for you.i put my trust in the doctors .from previous d
No long waiting time helpful receptionist
Very friendly practice and easy to access
Dr Platt's is the nicest and kindest Dr at your surgery.
Efficient , easy to book an appointment , helpful doctors
[1/3] This was because I always have been fortunate enough to have polite and helpful staff who go that bit further. This covers all staff from the receptionis
Always have time in appointments, always helpful.
Because u r the only surgery that has done as much 4 me in my intire life shame i had to get that help now im an oldie thanx 2 the surgery and staff
It is a very efficient and friendly medical centre,
Simple, quick and efficient.
Just each time I've contacted them. The help and answers are first class
Didn't have to wait too long too be seen & doctor very thorough
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[1/2] I find it an excellent surgery and was able to get an appointment within 24hrs. Always been very happy with the treatment I have received from all membe
Because I've been a patient for over 30 yrs- my only complaint is you can't always get an appointment for when you want it
Minimal waiting time. Efficient service
Dr Platts has been incredibly supportive and helpful. Reception staff brilliant.
[1/3] Receptionists friendly and helpful. Wellman check up is first class. Nurse's Jo and Mo (I think that is right) do a great job. Came in this morning for f
[2/2] /treatment of illnesses, where I've never felt dismissed as some other practices elsewhere have often left me feeling.
Appointment was on time, nurse very informative and friendly.
Was on time and reception helped me out with another query
Each member of your team have always been lovely. Work colleagues that are with the practice all say the same too.
Very happy with the service I receive from the practice.
I had a sick baby and the dr was extremely thorough checking her over and even booked a further appointment to check her again.
[1/2] The doctor I saw was warm and welcoming. I felt she really listened to me and that we came to a joint decision on the best way to move forward with the h
Friendly helpful and take the time to listen
I'm happy with the way that administration staff deals with patients. Doctors attitude and approach is great.
I have always been dealt with in a very professional and timely manner.
Dr Goodworth was very thorough didn't rush me & knew all the details about my heart operation & took his time listening & giving me advice thanks so much
I'm happy with the service I recieve😃
Very friendly environment good doctors need I say more ?
Because it's a great practice
I saw Dr Goodworth yesterday and he was excellent
Also the Saturday surgery is extremely convenient for me
I didn't have to wait. The doctor was friendly. She referred me for the blood tests I needed.
Appointment on time, friendly staff
[1/3] Would have given the top mark but when I arrived for my appointment for the last of my immunization injection I was informed they didn't have it and so a
Because doctor platt was kind understanding and informative.
On time, informative, didn't feel like just another patient and very helpful and understanding on the phone when booking.
The Nurse was friendly, knowledgeable and made me feel comfortable!
DR Platts
Because the doctor I saw was really helpful and very friendly and helped me out a lot
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Always get good advice and help with health problems
A good practice who do their best to fit patients in. Staff doctors friendly attentive and listen
Able to see me at short notice, I did not have to wait long when I arrived and the nurse took time to understand my ailment.
Excellent customer service at reception and also gp. Very friendly and professional as always
Good service,doctors who care:)
My GP listens to concerns and explains treatment options, is encouraging and has helped me manage my condition
The nurse was very knowledgeable and friendly
Alison spent time and care listening to my problem. She is through effective, friendly and professional throughout the appointment.
We have always enjoyed excellent service from a cheerful and courteous staff. The receptionists are always willing to do all they can to help.
Very caring doctors
I ALWAYS FIND I GET TREATED WITh RESPECT BY ALL CONSERNED
Very happy with doc had good talk about concerns
Staff have an excellent rapport with the patients. Very professional.
Friendly reception. Lovely doctor
[1/2] The way I wz treated on the phone when booking the appointment and it seems to happen EVERY time I try to make appointment. I have been put off by seeing
Medical care and attention to date very good
Because I always get honest and sound treatment. And a very good
Reception staff.
You were able to give me an appointment the same day, the result was I did not have to worry over the weekend.
Waiting times for routine appointment much longer than they used to be. Also harder to get an emergency appointment.
Professional from the reception to doctors and nurse's
Friendly helpful service
Appointments on time
Appointment for exactly wot was needed good service from dr
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The doctor was friendly. He carried out his job to a good standard.
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[1/2] I see Dr Wallace who I think is a fantastic Dr the nurses r great to Dave is a good receptionist the others r getting better I've been going there a whil
Probably the best Doctors we have known. Everyone cares so much.
Reason. Because it is true.
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Good customer service
I always get good help from reception and dr cole
Doctor was very sympathetic and extremely helpful. Feel as if more was done for me than necessary
Friendly helpful doctor
Because the practice and its doctors and all staff are superb
Entirely satisfied with the staff and facilities at the surgery.
The lady's in reception are always helpful and doctors listen to you
Was treated courteously and felt my concerns were listened too.Felt happy with the treatment I was given and also the option of follow up care.
Been going there for 14 years now. Tracy receptionist is always friendly and helpful.
Doctors & staff are always kind & helpful.
Always satisfied with the treatment
I just feel the people of creekmoor are very lucky to have a good surgery with good docters nurses and staff and great chemist what more do people want
Not my usual surgery friends dont live any where near nor do family
Because it's always 2 weeks before you can get an appointment
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[1/2] My prescription hasn't been in a right place a few times. Was in Creekmoor instead of Oakdale. My son coughed 6 weeks and didn't get antibiotic. Surgery
Quick appointment and Dr Wallace very good.
Oakdale Surgery is a very caring place....x
Because I'm very happy with the service you provide
[2/2] treat you like an individual not a number
Because all staff are very helpful.
Great doctor, very thorough.
Very helpful receptionists with a good manner & the nurse is brilliant, very personable.
Staff are very friendly and professional. My only issue with the surgery is the limited opening hours for patients who work full time
Not had any issues with your service.
I had to wait 8 days for an available appointment with any doctor, and in some circumstances this would not be quick enough.
You're handy, friendly and efficient.
[1/2] Because it was easy to get an appt to see a doctor on the day it was needed, your reception staff are always helpful and Dr Smith was professional and pe
Friendly, on time and helpful advice, phone service good
Helpful, friendly Dr and receptionist
Because I'm satisfied with the surgery
I usually go to Creekmoor surgery, but needed to see someone quickly & Oakdale helped me out with Dr Cole today. Great service, thank you.
Good receptionist always friendly very helpful and both the nurse and the doctor always polite and helpful
[1/2] My wife had a bite/infection on th scalp, was in pain, you had an appointment for 10.45 then withdrew it because she was not reg at the surgery, we went
Medical attention brilliant but I did wait over half an hour for my appointment
Yes i would recommend your surgery thank you
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I answerd the same question on oct 18th
Because im always treated so well
Family doctor for 20years
Always been helpful, been my practice for over 16, years,
Appointment on time good reception and caring doctor
Dr Platts is always honest and listens and try's to find a solution
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Professional, timely and first class common sense and and advice proffered and accepted.
[1/2] Birchwood practice is always gives the appointments, even if it is emergency appointments. the reception staffs and the doctors are professional and fri
Happy with the service
Dr Cole went out of his way to talk to me about my problem and spent some time doing this without making me feel rushed and this helped enormously .