REPUBLIC OF CROATIA
MINISTRY OF SOCIAL POLICY AND YOUTH
(MSPY)
GENERAL PROCUREMENT NOTICE
Country:
Project:
Financing:
Abstract:
Sector:
Loan/Credit Number:
Republic of Croatia
“SOCIAL PROTECTION SYSTEM MODERNIZATION
PROJECT”
INTERNATIONAL BANK FOR RECONSTRUCTION AND
DEVELOPMENT
GENERAL PROCUREMENT NOTICE
Social protection system; Social assistance Category
IBRD8426-HR; Project ID No. P145171
The Government of the Republic of Croatia has applied for financing from the International Bank for
Reconstruction and Development (IBRD), in the amount of 70 million EUR, toward the cost of the
Social Protection System Modernization Project, and intends to apply part of the proceeds (within
Component 2., in the amount of 20 million EUR) to payments for goods, related services and consulting
services to be procured under this project.
Brief description:
The aim of the Croatia Social Protection System Modernization Project is to improve the efficiency
and effectiveness of Croatia’s social protection system. The goal of the Project is to support
Government’s reforms of the social assistance system through five thematic areas: i) reducing
fragmentation in the delivery of social assistance cash transfers through establishment of the Unified
Social Transaction Center – One Stop Shop (OSS), ii) harmonizing disability certification procedures,
iii) reducing error and fraud in social assistance programs, iv) supporting the adoption of incentives for
work able social assistance beneficiaries to seek employment, and v) reducing the number of children
and adults in residential institutions.
The first four thematic areas are supported through a combination of results-based financing
(Component 1) with complementary TA/investment (Component 2). The fifth thematic area,
Activation, will only be supported through technical assistance (Component 2 only). Finally, the third
component (Component 3) consists of project management which involves the establishment of the
Project Implementation Unit (PIU) whose aim is to mainstream project implementation functions.
The project will include the following categories (which will be procured under ICB or NCB method
or complex consultant services):
Goods:
 Development and implementation of the business software - ICB
 Procurement of the IT equipment - NCB
 Development and implementation of the business processes - NCB


Procurement of the IT equipment for Labor Inspectorate - NCB
Upgrade of MIS system to integrate profiling and monitoring dashboard - NCB
Works:
 Renovation of Public Administration Offices the office space (multiple/NCB)
 Renovation of the Central Disability Certification Institute (CDCI) office space
(multiple/NCB)
Consultant services:
 Consultants for implementation (OSS) through QCBS
 Defining business processes and monitoring their implementation (CDCI) through QCBS
 Project design for renovation of the office space – LCS
 Supervision of civil works for renovation of the office space – LCS
 Public education and information material – LCS
 Development and implementation of statistically assisted profiling model – CQS
 Training of counsellors for preparation of pilot and scale up - CQS
 Communication Strategy for the pilot and launch – CQS
 Evaluation of statistically assisted profiling and processes during pilot – CQS
 Upgrade of software for eRegistrar for Labor Inspectorate – CQS
 Development and implementation of Labor Inspectorate’s Analysis and Risk Profiling
capacity and processes – CQS
 Project Audit - LCS
 Various assignments for individual consultants
Procurement of contracts for goods, works and non-consulting services required financed by the
World Bank will be conducted through the procedures as specified in the World Bank’s “Guidelines:
Procurement of Goods, Works and Non-consulting Services under IBRD Loans and IDA Credits and
Grants by World Bank Borrowers” dated January 2011, and is open to all eligible bidders as defined
in the guidelines. Consulting services will be selected in accordance with the World Bank’s
“Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and
Grants by World Bank Borrowers” dated January 2011.
Specific procurement notices for contracts to be bid under the World Bank’s International Competitive
Bidding (ICB), National Competitive Bidding (NCB) procedures and for contracts for consultancy
services Quality and Cost-based Selection (QCBS), Least Cost Selection (LCS) and Consultant
Qualification Selection (CQS) will be announced, as they become available, in: UN Development
Business, in the Croatian Official Gazette Narodne novine and on the web site from the Croatian
Ministry of Social Policy and Youth (www.mspm.hr).
Interested eligible bidders who wish to be included on the mailing list to receive invitations to bid
under stated procedures, and interested consultants who wish to receive a copy of advertisement
requesting expressions of interest for consultancy contracts, or those requiring additional information,
should contact the address below.
Contact:
Ministry of Social Policy and Youth
Attn: Teodora Štefković, Project implementation unit
Savska cesta 66
10000, Zagreb, Croatia
Fax: (385–1) 555-7236
E-mail: [email protected]
Web site: www.mspm.hr