February 2017 Redesigned website launching February 1st, 2017 Bella Terra is pleased to announce that our association’s web site has been redesigned using the most current technology. The new web site will provide a more user-friendly experience for all our residents. The website contains valuable information about: your account; important documents; forms; and a way to submit and track maintenance requests and work orders. Here are 2 simple steps to establish your secure log-in for access to the new web site. Step 1. Using your Internet browser, type Alliant Staff the Bella Terra web site address: www. bellaterraswffl.com. This is the same address as the current website. Step 2. On the public home page “Welcome to our Community On-line” click “Sign Up” link in bottom sentence. You will be asked to fill in the registration form. If you are not successful at registering, please contact the office at 239-495-7172 or email: [email protected]. We hope you log-in today (February 1st) and begin to enjoy your new Bella Terra web site! Marie Martel – Master Assn Property Manager, CAM Michelle Welchman – SFHOA, Townhomes & Villas III Assn Prop Mgr, CAM Alexandra Burgher – Condos 1-7, Villas I & Villas II Assn Prop Mgr, CAM Ashley Phillips – Senior Administrative Assistant Kelsey Zeller – Administrative Assistant Amy Smith – Sales & Leasing Coordinator Anastasia – Customer Service Representative Samantha – Customer Service Representative Contact Information Office Hours – Monday-Friday 9am-5pm Clubhouse Reception Hours Monday-Thursday 9am - 8pm Friday 9am - 6pm Weekends 10am - 4pm Office Email: [email protected] Office Phone: 239-495-7172 Office Fax:239-221-8451 After Hours/Emergencies: 239-454-1101 Page 3 From the Desk of the President Submitted by: Robert King, President, Master Board of Directors 2017 Bella Terra Garage Sale Preparations are well under way to organize the 2017 garage sale to avoid the traffic disaster we had last year. If you recall many streets were impassable with cars parked in the street on the grass and in private driveways. The traffic trying to enter the community was backed up on Corkscrew Road beyond the Preserve. Some of the actions being planned this year that should help the situation are: Extra security guards will be positioned on Bella Terra Blvd. at Corkscrew Road handing out community maps and direction visitors to use both the visitor gate and the resident gate. The maps will show Torre Del Lago Street as one way South from Bella Terra Blvd to Irsina. Three Lee County Sheriff’s Officers will help with traffic movement. One officer at Bella Terra Blvd and Torre Del Lago Street, one at Torre Del Lago Street and Irsina and one roving to assist at trouble spots. It is expected these actions will help make the 2017 garage sale the success we all want it to be. I would be remiss if I didn’t acknowledge the residents that gave freely of their time to plan this event. Thanks, goes to Marie Whalen, Bob Vaa and Rob Warner. Additionally, thanks go to Marie Martel (CAM), Len Ford, Alert Protective Services and Gerald McNulty, Lee County Deputy Sheriff. Fence separating Bella Terra and The Preserve at Corkscrew. In the past I, have written about the problems we Bob King President Page 2 Hugh Thomas Vice President Bob Vaa Treasurer have keeping the fence in good condition. It seems both Bella Terra and Preserve residents feel a need to destroy the fence to be able to travel between the two communities. A meeting was held recently between the presidents and treasurers of both communities to discuss a course of action. It was agreed that the fence would be repaired and coated with a substance that would make contact with the fence very offensive. Video surveillance equipment will be investigated. It was proposed that the cost would be shared equally. Implementation of the plan will require board approval. I think it is interesting that the two communities with a common problem can sit together and formulate a solution acceptable to both. I find Kevin Tolliver, Preserve HOA President, a gentleman to work with. Traffic Light at Bella Terra Ray Blacksmith of Cameratta Companies provided the following update on the status of the traffic light. The 60% design level was submitted to LDOT for review. The comments received have been integrated into the design. The next phase will take the design to the 90% level. To reach the 90% level Geotech must make borings so the structural design group can use the information to finalize the foundation design. It was just learned that the borings will require a permit and a bond before the borings can proceed. The design may be submitted without the boring information, to be provided later, if the delay in getting the information seriously impacts the schedule. Marie Whalen Secretary Richard Blackwell Director at Large Robert Meaghan Director at Large MOORE’S LANDSCAPING LAWN CARE Specializing in Residential Landscape Design & Monthly Maintenance. Proud Bella ResidTerra ent NOW INCLUDED Monthly Maintenance Plans now include quarterly fertilization of your plants, trees and shrubs at no extra charge! Lee County Sheriff 's Dept. Links & Tips by Gerald McNulty, Lee County Sheriff 's Dept. New Customers Gerald McNulty of the Lee County Sheriff 's Department spoke at Bella Terra Presidents Council in January. He passed along these links that can be helpful to Bella Terra Residents. Receive a free month of maintenance when you refer a Bella Terra Resident and they agree to a yearly maintenance agreement! Frequently Asked Questions: http://www.sheriffleefl.org/main/index.php?r=faqs/index Link to the Patrol Districts: http://www.sheriffleefl.org/main/index.php?r=site/about&cid=18 Do Not give criminals the “OPPORTUNITY” To Burglarize your home! What is a burglary? A burglary occurs when a person enters or remains unlawfully in a home/building with the intent to commit a crime. It is a property crime. Burglary is a crime of “opportunity”. The first goal in prevention is to reduce the opportunity. Proudly serving Bella Terra for over 7 years. Call or E-mail Today Page 4 239-848-8814 - [email protected] When do burglaries occur? Most burglaries occur during the daylight hours because most people are working or running errands. Entry is most often made through a front or back door. Glass is seldom broken, but will be if necessary. SIMPLE PREVENTION TIPS ◊ Keep all doors and windows closed and securely Page 5 fastened. An open window or door is an open invitation for burglars. Thieves are also quick to spot weak locks that may be easily forced open. Doors should have dead bolt locks with a one-inch throw and reinforced strike plate with three-inch screws. All windows should have window locks. ◊ Secure sliding glass doors. Place a metal rod or piece of plywood in the track and install vertical bolts. These will help prevent burglars from forcing the door open or lifting it off the track. ◊ Always lock the door to an attached garage. Don't rely on your automatic garage door opener for security. ◊ Update locks if necessary. cont'd on page 20 Page 6 Bella Terra of Southwest Florida, Inc. Resident Assistance Procedure submitted by Bob King, President Master Association Pest Control, Inc. “Home of the small game hunter” Once a year Interior Pest Control Since 1978 If they come back, we guarantee we’ll come back at no charge for one year! Fred Hendry 239-267-7200 The objective of this procedure is to describe how a resident can obtain assistance from Bella Terra of Southwest Florida, Inc. (the “Master Association”) twenty-four (24) hours a day, seven (7) days a week. The Master Association has engaged the services of a property management company (the “Management Company”) and a company to provide to individuals who staff the gate at the entrance to the Bella Terra community (the “Gate Staff ”) and individuals who perform roving patrol services throughout the Community (the “Roving Patrol Officers”). The Management Company is available twenty-four (24) hours a day. The Roving Patrol Officers are not available twenty-four (24) hours a day. As such, it is important that all requests for assistance be directed to the Management Company. If deemed necessary or appropriate, the Management Company will contact the Roving Patrol Officer and direct the Roving Patrol Officer to respond to the request. will take appropriate action to respond. *If deemed appropriate, the Management Company will dispatch the Roving Patrol Officer to respond to the request. *After responding to the request, the Roving Patrol Officer will provide a report to the Management Company as to the action taken by the Roving Patrol Officer in response to the request. Upon receipt of the report, the Management *Company will provide the resident who requested assistance with a report as to the action taken by the Roving Patrol Officer in response to the request. *Neither the Management Company, the Roving Patrol Officer nor the Gate Staff is able to file a report with the Lee County Sheriff ’s Office (the “LCSO”). Only the resident requesting assistance can do so. As such, if the assistance requested by a resident is related to a disturbance caused by another and the order given by the Management Company or the Roving Patrol Officer is ignored by the individual(s) causing the disturbance, No resident should contact the Gate Staff or the Roving the resident who requested assistance must call the Patrol Officers directly to request assistance. LCSO directly if assistance of the LCSO is desired. The resident can contact the LCSO using the non Instructions for contacting the Management emergency number (239) 477-1000. Taking this action Company to request assistance are as follows: will permit the resident to receive an incident number from the LCSO that can be used to track the reported *If criminal activity is involved, call 911 first and then incident. call the Management Company. *During regular business hours, the Management Company can be reached by calling (239) 495-7172. Lanai Landscape Lighting Regular business hours are 9:00 a.m. to 8:00 p.m. on Monday through Thursday and 9:00 a.m. to 6:00 p.m. on Friday. Requests received during regular business hours will be forwarded to the Association’s assigned community association manager, who will take appropriate action to respond to the request. *Outside of regular business hours, a representative of the Management Company can be reached by calling (239) 454-1101. The Management Company representative will respond to the request or will forward the resident’s request to an on-call community Bella Terra Resident association manager, who, upon receipt of the request, Grand Re-Opening of Bella Terra’s Pickleball Center submitted by Becky Gutschow ere was a fantastic turnout for the Pickleball Court Grand Opening on Saturday, Jan 14, 2017. e event kicked off with a ribbon cutting ceremony. ere was instruction available for beginners and intermediate players, open court play, a court for those wanting to demo new paddles, and a court offering fun, competitive pickleball challenges. Food, beverages, & prizes were provided throughout the aernoon. Sponsors of the event were Beef O Brady's, Shaklee, Pickleball US (Tennis R Us), and Realtor Krystelle Cacio. Open play is offered to Bella Terra residents every Monday through Saturday at the pickleball courts fr from 9:00 - 12:00. Beginner instruction is available every Tuesday from 9:00 - 10:00 and the rst Saturday of each month from 9:00 - 10:00. Come on down to the new courts & see why pickleball is being called the fastest growing sport in the country! Barb starting the Ribbon cutting ceremony Vinny Dominach enjoying the grand opening Pickleball board members and event volunteers Ben Johns volunteering at the grand opening Barb Wierzbicki cheering after cutting the ribbon. Beginner instruction Mark, Julie, Becky, & others getting ready for the grand opening Advanced court play at the grand opening Page 8 Great turnout for the pickle ball grand opening A Message from Single Family Home submitted by Greg Grimaudo, President Single Family Homes It’s been a while since I contributed an article to the Bella Terra Newsletter. A lot has happened since I became President. For those who have been able to come to the meetings, you have, for the most part, been kept in the loop. For the others I will do my best to give you an overview of what the Board has accomplished: We have changed our attorney to a more competitively priced firm that we feel can give us better guidance when questions arise. We have also changed the way we do collections by hiring a collection company. This has allowed us to cut our collections costs and also have a lower outstanding balance on our books. We are in the process of streamlining our Documents with our new attorney. There are many amendments to our Documents and we are compiling them into one. We are also clearing up some vague language as well as making some processes better for the community as a whole. The new documents will be sent to you via email or regular mail before our annual meeting. We are patiently awaiting the arrival of an improved website for us as well as all the associations. This will help us better communicate with all of the Bella Terra residents, owners and the managing agent. You will be able to track your work orders more efficiently and get answers more quickly. There will be a record of all that transpired. We are hoping to see this implemented in the first half of 2017. I cannot stress enough here that if you haven’t set yourself up for emails and email blasts from the Boards and or Alliant you need to do this before you read the next paragraph! When we communicate with you through email you will be kept in the loop more quickly than any other means of communication. Email will be the only way we will communicate any type of immediate communication like weather, or otherwise, as well as community surveys. Even if you think you are set up, if you haven’t seen a survey or other information from Bella Terra, contact the office to verify you are set up to receive email correspondence. Our Biggest expense is our Landscaping. Many of you are happy with the landscape company, some of you are not. I know other communities that pay much more than we do also have issues. Believe me, the Landscape committee and the landscape company talk about this at every meeting. Please don’t complain directly to the landscapers. It is imperative you call or go online (the better way) and open a work order. This way there is an official record of your concern. All concerns will be investigated and closed and we will be able to review the process and outcome. If you live next door to “that neighbor” who doesn’t feel they should keep up their property or is doing something you know isn’t right, cont'd on page 13 Bella Terra Celebrates New Pickleball Center Page 10 submitted Barbara Ross, Photos by Becky Gutschow The Grand Opening of the new 6-court Pickleball Center took place on Saturday, January 14. The activity on the courts included lessons for beginners and intermediates and demonstrations from Pickleball US. The crowd got to see how fast the game is played when our experienced Pickleball players took to the courts. Residents enjoyed the food provided by Beef ‘O’ Brady’s while enjoying the festivities. The Pickleball Center has Open Play Monday-Saturday from 9am-12 Noon. All residents are invited to come play the fastest growing sport in America with other residents. For other play, the courts are available every day until 10am. Your A ccent Realtor Krystelle CACIO Bella Terra Realtor Residents wanting to learn to play can come down Tuesday mornings at 9am. Lessons will also be offered the first Saturday of each month. The next Saturday lesson will be February 4 at 9am. 239.405.4129 - [email protected] Like us on Facebook Bella Terra Pickleball Club Beginner instruction at the grand opening ting is wL Ne Volunteers Bonnie & Faye preparing the ribbon for the ceremony Page 11 Brad & Diane Davis enjoying the grand opening Mark & Heather Johns with Violet, enjoying the event 21230 Velino Lane - $425,000 Single Family Home 2863 Sq/ft 5bed/3bath/2car garage/Pool/Spa SO LD 20350 Torre Del Lago - $329,000 Single Family Home 4bed/2bath/2 car garage Ne wL ist 13518 Fano Ct - $349,900 Single Family Home 3bed/2.5bath/2car garage Co mi 13624 Canolo Ct - $349,000 Single Family Home 2bed+den - Pool/Spa Unique location in Bella Terra Lake view - Cul de sac ing ng So on Lake View Townhouse w/pool Larino Loop 3bed/Loft 2.5bath/2car garage 239.405.4129 Century 21 Sunbelt Realty 27241 bay landing dr, #15 Bonita Springs Income Tax Returns Individual and Business Tax Preparation Accounting and Consulting Maximize your returns Experience the difference a trusted professional can make! First Time clients receive a 10% discount off their 2016 tax preparation fee 21136 Bella Terra Blvd Estero, FL 33928 Want to Know What’s Happening in Estero and Lee County? Submitted by Mark Novitski, Bella Terra Resident cont'd from page 6 - Over 25 years of experience don’t take up the issue with them yourself. This is another job of our CAM. Please email or call in the concern. This does a few things; one it puts the concern on record; two there will now have a timeline for correction; and three it saves you from an uncomfortable altercation. I have heard from many homeowners regarding our community’s safety and security. I asked to have this topic once again put on the Presidents Council agenda. At our last meeting we discussed this at length. The Lee County Deputy Sheriff assigned to our community was present as well as some representatives from Alert, the current security company. Have we come up with a solution? No; but we had some passionate conversations regarding what we thought was best. We are now all in agreement that we need to compile data to justify the need to reevaluate the current protocol and come up with a solution. The way we hope to compile this data is that any disturbance needs to be called in, and I suggest it be called into more than one place. One call should be to Lee County Sheriff. For Non emergencies the number is (239) 477-1000. Obviously if you feel this is a life threatening emergency call 911. When you call it in please give them all the information they need so they can in fact track it. Additionally contact Alliant; they are compiling data to justify the need for additional security personnel. Call the Club House at 239-454-7172 during normal business hours and after hours call the Alliant emergency number which is 239-454-1101 OPT -7. Again give them any and 239-641-1040 NEIL MINSKY , CPA all information they request. I would even email the CAM assigned to your community just to be sure the incident is noted and doesn’t fall through the cracks. Our Single Family CAM is Michelle Welchman. For all other Associations please contact your respective CAM. You can email: [email protected]. I would put " Community Disturbance"in the subject line. I know this isn’t the only solution to our security concerns, but this is a path we can take to get to a solution. We currently have a limited number of hours that the rover drives our streets. There is only one guard on duty for most of the day, with their sole responsibility being the gate house. We have also asked ALERT management to come up with some suggestions for our next Presidents' Council meeting. Our authority is somewhat limited as this is a gated community not a secured community. The roads are now publicly owned by the CDD not by our Association. Rest assured all board members want Bella Terra to be a safe community to live in. I want you to know we all love Bella Terra and think it is one of the best communities in Lee County. There will always be concerns no matter where you live. We will do our best to keep Bella Terra a place we are all proud to call home. One last note; there will be two openings on our board. If you are interested please contact the club house for an application to run. If you are elected to the board, believe me you won’t be bored! Page 13 Sun Mon Tues Wed Thurs Fri Sat For the first time in Bella Terra history, we have two teams that will be competing in a local pickleball league. We invite residents to come cheer them on for our home matches. The schedule of home matches is as follows: Jan 19: 12:15 (team 1) and 2:00 (team 2) Feb 2: 12:15 team 1 vs team 2 Feb 16: 12:15 (team 1) and 2:00 (team 2) Feb 23: 2:00 (team 2) Mar 2: 2:00 (team 2) Mar 16: 12:15 (team 1) 5 7 6 1 2 3 4 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Bella Terra operates mostly through volunteers. Our boards and committees are all made up of volunteers. Since January 2009, when I moved here, many board and committee member positions have been filled by the same small group of residents. While that is admirable, we need new blood, new ideas and a new group of residents to supplement and replace the residents whose term limits have approached, and to give a breather to those who work so hard to make our community special. I know many of you have great ideas and can contribute to our community. Please volunteer, run for a board position or just get involved. Without your future involvement Bella Terra cannot continue to operate efficiently and provide as many services and activities. 1964 E E RESCU Put Your Heart Into It from Estero Fire Rescue Submitted by Susan Lindenmuth, Public Relations Manager February is a time for love and there is no better way to celebrate than to love your heart. February is American Heart Month and a time to make sure that you are making heart-healthy choices. Each year, heart disease is responsible for the death of an estimated 630,000 Americans each year but did you know 80% of this is preventable according to the American Heart Association? By making small changes, you can have BIG benefits. Get moving at least 30 minutes each day and enjoy our beautiful Southwest Florida weather - hit the road for a walk, run or bike ride. Join a walking group or sign up for a 5K fun run. Don’t forget your four-legged family members because their heart health is also important…..and they make great exercise partners. Know what you are eating by cooking more at home. It reduces the sodium in your food and preparing a healthy, home cooked meal at home can be a family affair. Looking for something new? Buy a new fruit or vegetable at the store or farmers market that you have never had. Then research how to prepare and cook it. Adventure can be found anywhere. Don’t forget to wear your red on February 5, 2016 for American Heart Association’s National Wear Red Day for their Go Red for Women Campaign. This event highlights the special needs that women have when it comes IR F F IR Estero 1964 E RESCU E ro Page E s t e11 to recognizing heart disease and how to prevent it. Heart disease isn’t just for men. According to the American Heart Association, 1 in 3 women will suffer from heart disease, often with different symptoms than men. Want to know more? Visit the AHA website at www.americanheart.org for things that you can do to make a big difference in your health. Another important part of being your best is learning to recognize the signs and symptoms of heart related illness and be prepared to act if trouble strikes. Estero Fire Rescue operates as a full training center for the American Heart Association and offers many classes in CPR and First Aid. Classes are scheduled monthly at our facility and a full calendar can be found on our website. Have a group of 10 or more? We will come to you. Contact Susan Lindenmuth for pricing and to schedule your class. You can make a difference. For further information on this or any health and safety topic, visit our Safety Encyclopedia located on our website at www.esterofire.org. Contact Estero Fire Rescue for any safety need that you may have. Visit our website to learn about our many education programs or call Susan Lindenmuth, Public Relations Manger, at 239-390-8000. Page 16 4 Seasons Realty LLC Page 19 ◊ Burglar alarms - Not necessarily a deterrent for the cont'd from page 5 - “professional”, but more for peace of mind. Can reduce the amount of time thieves are in your home, and help to notify the police of a problem. ◊ Keep shrubbery trimmed away from entrances and walkways. While large, ornate hedges may be beautiful, they also provide a hiding place for burglars who need only a minute to break in through a window or door. ◊ Secure your valuables in a home safe or lock box. ◊ Photograph your valuables and log their serial numbers. ◊ Apply a personal identification number such as your driver’s license number on your valuables by engraving or with a permanent marker. ◊ Lights with motion sensors are a great way to keep the perimeter of your home well lit. ◊ Create the illusion that you are home by using timers on lights, radios and TV's. Making your residence appear occupied, even when no one is home, will deter criminals. Vehicle Checklist √ Always Lock it, Lock it, Lock it!!! √ Roll up windows. √ Leave in a well-lit area. √ Do not leave valuables in the car! Especially cell phones, GPS units, satellite radios, money, purses, and laptops. Vacation Checklist √ Never leave clues that you are away on a trip. Have a trusted neighbor collect mail and newspapers while you are away so delivered items do not accumulate, or stop their delivery. You can also ask a neighbor to park in your driveway or parking place to make it appear that you are present. √ Use timers on lights, radios and TV's to create the illusion that you are home. Making your residence appear occupied, even when no one is home, will deter criminals. √ Keep some shades and blinds up and curtains open to maintain a normal, everyday appearance in your residence. √ Never leave a message on your telephone answering machine telling people that you are away from home. A message that you will return at a certain time leaves your home vulnerable in the interim. √ Don’t talk about vacations on social networking sites such as Facebook or Twitter. Remember: Crime prevention is not difficult. It is a common sense approach to securing your home, car, and neighborhood. When you see something that looks suspicious call the police immediately. Respectfully, Jerry Page 20 239-777-8225 Call, Text or Email "Scoo". BUY - LEASE - SELL -INVEST [email protected] Call 239-221-8642 Seasonal Resident | Absentee Homeowner Friendly! Financing Available! The Only Naaonal Pool Builder in SWFL on record as of 12/31/2016 Just Listed The Preserve at Corkscrew $750,000 View More Listings at CastroManny.com Manny Castro (239) 221-8642 Page 23 License CPC-1458844 emed Cocktail Hours Season is in full-swing and we love getting together. Starting in December and we’ll be having an additional emed Coctail hour each month. Start time Fridays at 6:30 pm. BYOB and bring an appetizer to share. ▶ ▶ ▶ ▶ February 10th March 10th April 14th May 5th ▶ ▶ ▶ ▶ February 27th March 31st April 28th May 26th Hawaiian Shirt Wear Your Green (St. Patty's Day) Don’t forget to wear Mardi Gras your Hawaiin Shirt, Cinco de Mayo on February 10th. Monthly Cocktail Hours BYOB - Light Appetizers Provided BYOB - Light Appetizers Provided BYOB - Light Appetizers Provided BYOB - Light Appetizers Provided Let us fix your device! Water Damage repair too! Broken Screens No w O p Bella Terra Residents en in No Problem 17 9924 Gulf Coast Main Street Suite 123 Fort Myers, FL 33928 www.wirelessparadise.com Bella Terra Residents 239-3247-0028 Page 24 we sell phones too! Page 25 Tennis Talk Submitted by Fred Drilling, USPTA, Tennis Professional Hello BT Tennis and Pickleball players and Parents of the upand-coming Tennis and Pickleball players. The next FREE KIDS TENNIS will be on Saturday, Feb. 18th. Starting at 10am, we’ll have the youngest ones, ages 3-6, and at 11am we’ll have the older kids. The older kids we’ll be dividing our time between tennis and pickleball. As of this writing, the Opening Pickleball Event has not happened but I’m sure it was a total success and I hope more players than ever turned out to get into this easy game of Pickleball. The tennis courts are being overwhelmed as we have many tennis players for only 2 hardcourts. Therefore we will be putting a push on for our community to provide more courts for our tennis playing community. Laurent sees the need for more courts and after being so successful with the pickleball additional courts, he has agreed to now help us get closer to the actual number of tennis courts that we need. Those of you that love to watch tennis up close and personal, don’t forget to log onto the FGCU/sports/tennis website and take a 10 minute ride to FGCU to see some of the best college tennis in the country. It’s very exciting because you are so close to the tennis and the sound coming off from the rackets of these top college players can almost be deafening:). It’s a great venue to take the kids to as well for some outdoor family time. Here are a couple more photos of our courts and players. 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Avoid incorrect diagnoses and unnecessary treatments by making us your 1st call. Samuel L. Hill, III, MD, FACS, FAAOA Patrick M. Reidy, MD James A. Hadley MD, FACS Leela Lavasani MD, FACS Jay K. Roberts MD, FACS Florida Gulf Coast Ear, Nose, and Throat, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex Atencion: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame: 239-514-2225 Atansyon: Si w pale Kreyol Ayisyen, gen sevis ed pou lang ki disponib gratis pou ou. Rele: 239-514-2225
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