Corporate profile

Corporate profile
1504/ 1000
Evolving technology
and creative capacity
JUKI supports people's lives and dreams with
forefront manufacturing technology.
“Monodzukuri (the art of product making) ” : a leading motive central to JUKI ’ s work
since its foundation.
JUKI develops products in a business domain incorporating everything from fashion
products (such as clothes and bags) and interior automotive trims (such as car seats
and air bags) to technologically advanced industrial products equipped with precise
electronic PWBs.
JUKI is a leading manufacturer of the 21st century dedicated to a concept of “manufacturing” that never changes through the ages. JUKI’s activities span across 180 countries and are now indispensable to “manufacturers” in many fields. JUKI’s driving force
originates from the “Mind & Technology” and "Customer Creed” concepts expressed in
its corporate slogan.
We learn from our customers and build up new value together with them. JUKI ’ s most
advanced technologies ever are now supporting the dreams of people living all over
the world.
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President's message
A “true partner” aiming to nurture global product
making by supporting customers with “Mind & Technology”
JUKI evolving as a “ solutions-proposal company ” dedicated to
supporting customers in the world of smart manufacturing
JUKI has positioned “ manufacturing ” at the center of its business and offered new
values to markets ever since the time of founding. The manufacturing environment
where we now operate is fluctuating sharply. Constant improvements in technology
are driving competition to new heights globally. JUKI will have to evolve further in order to survive the 21st century.
Elevated labor costs and labor shortages are driving up customer demand for
upgraded production lines (in other words, for smart manufacturing) to improve
quality and productivity. To optimize a customer ’ s production line, JUKI needs to
comprehensively propose the most productive equipment, the best organization for
manufacturing personnel, and optimal factory layouts and manufacturing flow. We
JUKI CORPORATION
President, Representative Director
Akira Kiyohara
must also take thorough steps to sharpen our customer’ s competitive edge. Beyond
the actual production equipment, we must propose total solutions to help our customers evolve.
JUKI has been assigned a clear mission: respond to customer needs and serve customers as a “ true partner ” in business.
JUKI takes pride in its firm partnerships with customers
Our “ Customer Creed ” concept and “ Mind & Technology ” slogan are milestones for
JUKI along its way to reformation. JUKI’ s high-quality products and detailed service
system originate from its commitment to manufacturing from a customer viewpoint.
When customers all over the world have needs, we have a system to support them
through a global network. We take pride in our firm partnerships and the unshakable trust customers have placed in us for many years all around the world.
We aspire to walk with our customers and share in the delights of their successes. This
aspiration empowers us in our efforts to support global manufacturing and enrich
people in every country.
Corporate Slogan
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Contents
JUKI's business
Business fields where JUKI technologi es shine
Our product portfolio supports global manufacturing with advanced and
valuable technologies.
JUKI helps realize an abundant tomorrow as a manufacturer that makes
daily living comfortable.
JUKI ’ s expectations
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Message from
the President
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Business fields
ELECTRONIC ASSEMBLY
SYSTEMS BUSINESS
SEWING MACHINERY BUSINESS
JUKI ’ s core business with product lineups ranging from household
sewing machines to industrial sewing machines for mass production in sewing factories
JUKI’s second-pillar for the support of
global industry with a focus on equipment and technology for surface
mounting
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Core technologies
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INDUSTRIAL
SEWING
MACHINES
BUSINESS
HOUSEHOLD
SEWING
MACHINES
BUSINESS
ELECTRONIC
ASSEMBLY
SYSTEMS
BUSINESS
GROUP BUSINESS
OTHER BUSINESSES
A manufacturing business
known for “Japanese quality ” and the integration of
high-precision processing
technology with many other
advanced technical assets
of the JUKI group companies
An array of secondary businesses working with JUKI ’ s
various knowledge in software and sales cultivated over
the years
GROUP
SLEEP BUSTER
DATA ENTRY
SYSTEM
BUSINESS
Approach to
the environment
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DATA
BOOKLET
● Company outline ● Officers ● Philosophy Quality and trust to win
the world’s No. 1 share in
industrial sewing
Satisfying performance according to
specifications ideal
for hobbyists and
professionals alike
Technology custom-built for
customer needs and the
opening of new markets
Comprehensive
strength in manufacturing
For safe driving
Streamlined solutions for information entry
JUKI ’ s business to suppor t the
“sewing industry” in various fields
around the world as a comprehensive manufacturer of industrial sewing machines. Customers
trust in JUKI ’ s support on every
scale from line solutions to individual products.
A business to support
c o m fo r ta b l e s e w i n g
l i fe w i t h t r u s t w o r t h y
performance for both
hobbyists and professionals using technolo g i e s d eve l o p e d by
s industrial sewing
JUKI’
machine designers.
A JUKI business to propose line
solutions for improved productivity and efficiency in response
to diverse production needs with
a fo c u s o n p ro d u c t s s u c h a s
s u r fa c e m o u n t i n g e q u i p m e n t ,
printing machines and inspection
machines in electronic PWB production.
A manufacturing business reliant on various
forms of know-how in
development, design,
production, and production management
cultivated through the
manufacture of JUKI ’s
main products.
A business to promote
safety driving with
JUKI ’s drowsy driving
warning device which
analyzes physical real-time data.
A business to support
t h e i n fo r m a t i o n p ro cessing industry and
i t s h a n d l i n g o f va s t
volumes of data using
sophisticated input devices.
● Business
performance data
● History
● Bases
Data are provided in a
supplementary booklet
stored in the pocket of
the last page.
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JUKI's business
INDUSTRIAL
SEWING MACHINES
BUSINESS
Supporting customer sewing businesses
with advanced technology
A No.1 global share: Proof of our position as trusted partner
JUKI industrial sewing machines are globally applied for stitches of all kinds for products in every industry, from Maison brand products fashioned for the most advanced trends to casual apparel products,
sporting goods, and car seats. We provide various industrial sewing machines such as dedicated lockstitch machines, zigzag stitch machines, button sewing machines and automatic sewing machines capable of serving several sewing processes with a single switch. We support the global industrial sewing
industry through our constant pursuit of valuable and advanced technology.
Products
JUKI industrial
sewing machines
for "stitching"
across the board
JUKI also helps customers resolve the many problems they face by providing line solutions, plant de-
Sewing solutions at JUKI
signs, technical training, repair and technical support, process studies for productivity improvement
and product proposals.
Our “global No. 1 share” proves the trust we have garnered from customers with our high-quality stitches and our support network spanning about 180 countries worldwide.
Direct-drive, High-speed,
1-needle Lockstitch
Machine
DDL-9000B
Flagship sewing machine in the
JUKI lockstitch sewing machine
l i n e u p d e s i g n e d fo r o p t i m a l
stitch quality, productivity, and
usability. An eco-friendly product
t h a t s a v e s e l e c t r i c p o w e r,
reduces wasted oil, and helps
the environment in other ways
This is JUKI
Meeting quality and productivity demands with
line solutions
“ JUKI quality ” backed by
unyielding “ manufacturing power ”
Unparalleled customer
support for peace of mind
JUKI’s huge lineup of industrial sewing machines encompasses about
2,000 models.
Machines of all types are available,
with a host of sewing machines dedicated to sewing with woven, knit,
and non-apparel products. Our line
solutions achieve maximum performance perfectly suited to our customers ’ with wide-ranging lineups
focused on optimal sewing quality,
deskilling, and productivity.
The industrial sewing machines JUKI
has deployed around the world
must operate stably in any kind of
environment. JUKI eliminates the risk
of defects in strength and durability
by conducting repeated evaluation
tests under diverse conditions while
continuously adjusting power, heat,
vibration, and electromagnetic radiation loads. Our commitment to
constant quality creates trust in the
“JUKI” brand.
JUKI’s customer support professionals in different parts of the world
accurately help customer factories
resolve their various problems based
on the rich experience garnered
from JUKI ’s activities for more than
50 years. Our customers receive
world-class customer supports in
the form of technical guidance,
technical seminars, consultations on
productivity improvement, and troubleshooting.
High-speed, Flat-bed, Top
and Bottom Coverstitch
Machine
MF-7500
A s e w i n g m a c h i n e u s e d fo r
hemming and covering processes for knitwear with stretch materials. Equipped with the world's
first "new feed mechanism"
S e m i - D r y D i re c t - d r i v e ,
Unison-feed, Lockstitch
Machine with Vertical-axis Large Hook
LU-2810
A high-grade model used for non-apparel products, with substantially
improved functions and performance for the sewing of large-size
and heavy-weight fabrics
Lockstitch, Automatic
Welting Machine
APW-896
* The above factory: Line solution activity in Pan Brothers Tbk Indonesia
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A sewing machine for automatically sewing slanted pockets
with slanted flaps to refine the
design quality of suits, jackets,
pants, and other garments
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JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS
A constant stream of advanced and effective solutions
from a top manufacturer
Research & Planning
Development
Production
Planning product lines together
with customers
The technological challenges to innovate
the sewing industry
Product planning at JUKI star ts
with listening to what the customer
has to say. There are many planning challenges, requested by
our customers, such as “ flawless
sewing quality for new fiber materials, “ deskilled sewing” on factory
floors, and “demand for productivity improvements and manpower
savings. “ JUKI ’ s plans solve these
problems from thorough, customer-sided perspectives based on
JUKI’s ample experience and technologies as a top manufacturer of
industrial sewing machines.
JUKI and its partner companies
engaged in planning offer customers the very best “sewing lines”
equipped with stand-alone machines, sewing lines for dry sewing,
and robotic machines to handle
multiple processes all at once.
The biggest challenge facing JUKI
customers in the sewing industry is
the search for new solutions for stable sewing quality and productivity.
JUKI responds by pursuing various
forefront technologies targeting
innovative product development
in the industry. Our efforts have led
to the creation of many world-first
mechanisms in industrial sewing.
O u r p u r s u i t a n d d eve l o p m e n t
of the latest technologies also
focus on user-friendly operability
Sales
Upholding the practices of “100% good
product manufacturing”
and maintainability and environment-friendly features such as oilfree operation and electric power
saving. We also place priority on
comfortable use to meet our customers ’ expectations in their long
hours of operating JUKI machines
by hand. JUKI customers in plants
around the world express overwhelming support to JUKI for providing machines that surpass their
expectations.
Sales engineers in 180
countries
for standardization, and studying
manufacturing methods for construction. The production process
at the Ohtawara plant adheres
closely to the practices of “ 100 %
good product manufacturing ” to
maintain JUKI quality as a model
for all of the factories in the JUKI
group. We also carry out parallel
production at two factories to assure stable supply in the event of
mishaps such as natural disasters.
JUKI ’ s industrial sewing machines
are produced by five factories in
three different countries based
on the “made-near-the-customer”
principle: two factories in Japan,
two in China, and one in Vietnam.
The Ohtawara plant, our mother
factory, leads the other four factories by promoting the group-wide
sharing of know-how, providing
trial products for mass production,
formulating company-wide plans
●Quick response to
overseas customers
●Working stably under
all possible conditions
●Striving to develop
“world-first technologies”
●Our system for digital
cell production
●Thorough guidance on the
six elements of production
●Training for managers
Development bases in China
and Vietnam to respond rapidly
to the needs of customers overseas. Local staff members take
part in training programs and
gain hands-on experience at
the head office in Japan to finetune their abilities to respond to
requests.
We repeat duration and stitch
tests on our machines to maintain stable stitch quality under
all possible conditions. We even
switch among fabrics and
threads produced in different
regions while applying extreme
heat and cold and variable
electric power loads.
We continue to meet customer
requirements by creating products integrating mechatronics,
electronics, and software for
various automatic machines,
production management tools
and the like.
The Ohtawara plant has introd u c e d a d i g i ta l p ro d u c t i o n
system in which every assembly
procedure for every cell is displayed on screen, and establishes a stable production system
by enabling proficient work skills
within short periods, preventing
faulty assembly,etc.
Six elements form the basis of
Q
JUKI ’ s production activities: ●
C Cost, ●
D Delivery time,
Quality, ●
N New
S Safety),●
T Training, and ●
●
products. We follow a management cycle based on standards
and strive to upgrade ourselves
through ongoing improvement
activities.
The Ohtawara plant provides
periodic education to the managerial candidates expected to
forge the future of our overseas
factories at JUKI. Our human
resources trained in management, production methods and
q u a l i t y m a n a g e m e n t te c h niques provide a backbone to
JUKI quality.
High
Q
S
Low
M
C
■Main production and development bases for industrial sewing machines
〈 Japan 〉
● Development
JUKI Head office
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● Production and Development
JUKI OHTAWARA PLANT
JUKI MATSUE
● Production and Development
JUKI (SHANGHAI) INDUSTRIAL
Best
T
Short
N
D
■Main sales and service bases for industrial sewing machines
〈 Vietnam 〉
〈 China 〉
● Production and Development
Our industrial sewing machine is
the workhorse at customer factories.
JUKI offers line solutions to customers in about 180 countries, along
with “ machine ” proficiency and
productivity for industrial sewing
and “ peace of mind ” from a fulfilling support system. The “ peace
of mind ” customers enjoy comes
from the knowledge that most of
JUKI ’ s salespeople serving them
are full-fledged sales engineers.
Industrial sewing machine professionals have learned the product
architecture by assembling parts
in assembly factories and are well
versed in consultation focused on
maintenance technology, sewing
technology, and productivity analysis. JUKI provides sales and service
activities to around 80 bases worldwide.
● Production
JUKI XINXING INDUSTRY
● Production and Development
JUKI ( VIETNAM )
〈 Japan 〉
JUKI SALES ( JAPAN )
〈 China 〉
JUKI ( CHINA )
〈 Asia ( Singapore )〉
JUKI SINGAPORE
〈 Asia ( India )〉
JUKI INDIA
〈 America 〉
JUKI AMERICA
〈 Europe 〉
JUKI CENTRAL EUROPE
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JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS
For our customers’ future
JUKI’s support system for customer peace of mind
Moving on to customer satisfaction
Support
More than half a century
as provider of “peace of mind”
Support to reduce down-time to a
minimum is most essential to an industrial sewing machine or any other machine used for production in a
customer’s factory. JUKI periodically
surveys the capabilities of its service engineers and deploys staff to
service bases all over the world. As
general rule, JUKI expects to restore
manufacturing operations within 48
hours of any factory stoppage.
Apart from technical support, JUKI
has been providing other supports
to improve sewing quality and productivity for more than 50 years,
i n c l u d i n g p ro c e s s a n a l y s e s by
scientific methods and a seminar
on stitching steeped in specialized
knowledge.
●Plant Engineering
●Informative seminars
arranged
by JUKI experts
We visit customer production
sites to analyze their operations from all angles, time
the overall flow of sewing,
analyze personnel behavior,
investigate production layouts, list up problems, and
propose line solutions for
productivity improvement.
Specialized JUKI staff with
multifaceted knowledge in
te ch n ol og y and s titch ing
help customers in the sewing
business gain perfect management control over their
machines.
●Technical seminar for making attachments
S p e c i a l i z e d s ta ff fa m i l i a r
with "stitches" support the
production of customized
attachments to assist sewing.
We gain total management
control over difficult processes by managing only three
factors: operator handling,
efficiency improvement, and
value-added improvement
for the final product.
● Technical training on
sewing machines
● Basic and applied
Seminars for sewing
● Onboarding
● Seminars on customization
● Technical seminars on
attachments
● Management seminars
JUKI is a customer’s trustworthy partner
working towards the same goals.
TMI ( VIETNAM ) CO.,LTD.
Ashley, a top Furniture selling Brand,
produces cut and sew fabric and
leather kits in Vietnam.
WANEK FURNITURE CO.,LTD.
Production Manager of
Factory 1
Production Director of
TMI Vietnam
General Director
Mr. Luu Van Trong
Ms. Vu Thi Hoang Yen
Mr. Thomas Kong
We have used JUKI sewing machines at most of our factories for
Wanek Furniture, a 100 % wholly owned by Ashley Furniture, pro-
many years as a producer of world-famous sportswear. We trust
duces cut and sew kits for Ashley, America’s largest selling brand
in JUKI quality, as well as JUKI ’ s ability and commitment to
in furniture. I run Wanek’s factory in Vietnam, a facility that em-
respond to the various requests of our customers.
ploys about 6,300 people. We have overcome many challenges
Our customer requests generally focus on three points: quality,
in our quest for OBQ (Out-of Box Quality) as a proud producer of
cost, and delivery time. Their requests are often demanding and
a leading world brand.
change from day to day. JUKI gives us the edge we need to respond to tight requests and technical challenges for our sewing
Our Vision:
machines. Now that JUKI accepts proposals in production tech-
Our Mission: improve quality, reduce cost, do more business,
nology for the introduction of new technologies and production
We want to be the best furniture company.
be profitable, stay in business.
automation for the productivity improvements in demand, JUKI
offers us advantages other companies lack. On a personal level,
●Plant design
●Consultation on
production management
●Consultation on
stitching
We suppor t customers
e n g a g e d i n " a p p a re l
m a nu fa c t u re " a ro u n d
the world with diverse
services, including a service to devise efficient,
expansive factory layouts
finely tuned for target
production volumes.
Before
Support
●Various workshops
●Quick supply of parts
●Operating methods and
Customers
We f i r m l y s u p p o r t
customer production
around the world at
both hardware and
software levels.
After
Support
maintenance guidance
for products
Heavy leathers and upholstery fabrics are difficult to sew in three
we rely on JUKI staff to introduce better methods and encourage
dimensions. Accuracy and consistency in stitches are fundamen-
us to use them.
tal in any sewing process. JUKI ’ s industrial sewing machines al-
We share a common spirit and grow together with JUKI as our
low us to achieve that. JUKI has also provide technical supports
trusted partner in business.
and training to the maintenance staff.
Employees in the field at TMI live by a simple code of conduct: "Within the decided time, in the decided quantity, with high quality. " Our
quality regime is meticulous. We stabilize the feeding of fabrics by
installing sub-tables and for the purpose of avoiding the influence of
air-conditioner ventilation, we attach thread boxes to all of our sewing
machines to reel out the thread more stably.
We request and JUKI has provided us an extra-large customized sewing table top to handle big materials. This has help us to increase
efficiency, improve material layout and reduce fatigue.
●Technical guidance on
product repairs
●Repair support solutions
within 48 hours
●Consultation on
production management
●Technical service for
making attachments
●Various workshops
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JUKI's business
HOUSEHOLD
SEWING MACHINES BUSINESS
Products
Household sewing machines that strike the perfect
balance between user-friendliness and performance
Moving on to customer satisfaction
HZL-F600
Effortless threading with
the power of air
User-friendly operating methods
and designs carefully selected for
quilters
Easy setting of applique, free motions, seam size and the thread trimmer with the controller
An easy threader with a new threading mechanism. The needles and
loopers are easily threaded through
those threading holes with help
from an airstream ejected from an
electric motor.
TL-2010Q
Quilt virtuoso pro
Exceed Quilt & Pro Special
The pleasure
MO-1000
of home sewing
for everyone
TL-2200QVP
An orthodox sewing machine used
exclusively for straight lines with outstanding comfort and operability.
Mechanisms applied from industrial
sewing machines promising elegant
and stable quality in the sewing of
various materials
A long-arm sewing machine used
ex c l u s i ve l y fo r q u i l t s a c h i ev i n g
custom-designed stitches easily for
large quilting work for tapestries,
bed cover, and the like
This is JUKI
Functions to enrich sewing life for hobbyists and
professionals alike
Users from ever y walk of life praise JUKI ’ s household sewing
“ Stitching ” and “ comfortable use ” bumped
up to a higher level
JUKI ’s household sewing machines are famous for “stitching,”
the essential work of every sewing machine. JUKI household
sewing machines sew the thick
multi-layered parts of materials
and easily adjust the length and
swing width of seams. “Quilted”
seams are finished beautifully.
Quilting is all about the stitching.
Beautiful seams are JUKI’s biggest appeal.
Victoria Findlay Wolfe quilts,
Bumble Beans Inc.
A Modern Quilt Creator
Ms. Victoria Findlay Wolfe
JUKI sewing machines do vital work in leading-edge fashion
houses in New York. Ms. Victoria Findlay Wolfe, the Modern Quilt
creator from Manhattan, won the Best of Show award at modern
quilting’s first QuiltCon in 2013. Victoria is famous for her prolific
output, TV appearances, and enthusiastic quest to popularize
quilting in a quilting classroom accoutered with JUKI sewing
machines for their persistent performance, sewing quality, and
Worldwide sales and support
machines. She chose JUKI machines largely for their beautiful
wide-ranging specifications for use in every scenario, from hobby
We promise worldwide coverage for users with our network
of sales and support bases for
industrial sewing machines established in about 80 locations.
We also actively hold technical
guidance and maintenance
workshops and do everything
we can to expand the pleasures
of sewing.
stitches (straight stitches). Stitching is integral to quilting design.
sewing at home to professional sewing on artistic production.
A box feed mechanism for stable fabric feed, a thread trimmer
with a foot controller, and many other mechanisms invented for
industrial sewing are now adopted in household sewing.
The quality, convenience, easy handling, and in-built technologies
of JUKI ’ s household sewing machines promise a rich sewing life
for their users.
Victoria stands by the TL- 2010 Q, a professional machine she
uses exclusively for seams with beautiful straight lines (industrial
quality stitches). Sensitive haptic response in operation is available. Victoria adores working with the TL-2010Q. She appreciates
being able to switch to free motion mode with a single lever by
hand. She also likes the wide stitch space (23 cm at maximum)
enabling the easy handling of large workpieces.
JUKI machines also help her embody design ideas and work
them into real-life garments, a process she finds magic. “ JUKI, ”
Research & Planning
Development
Production
Sales & Support
Searching what our customers
have to say
Developing user-friendly
specifications
Maintaining quality on the
production line
Serving users around the world
JUKI sends a web questionnaire to
and invites evaluations from purchasers of its products to survey “ what
customers require in their sewing
machines.” Our first steps toward providing performance, function, and
quality are to devise product plans
and design ideal sewing environments.
We exhaustively study mechanisms
to improve stitch quality for “ stable
seams ” of any kind of fabrics using
any kind of threads. We also pursue
usability in the layout and design of
parts handled by hand, superior outward appearance, and new designs
to satisfy beginners to semiprofessionals.
Many of JUKI ’ s machines are produced at “ SHANGHAI JUKI SEWING
MACHINE CO., LTD. ” and a partner
company. Local staff and Japanese
staff work together to maintain and
e n h a n c e “ J U K I q u a l i t y ” t h ro u g h
high-level manufacturing and thorough inspections.
JUKI offers “ peace of mind ”
to customers and distributors
by holding various workshops
on presser foot operation and
methods for making products,
using and maintaining customer’s sewing machine.
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she says, “is my trustworthy partner.”
(Left) A crazy quilt pieced together from an amorphous collection of
fabrics Victoria’s works are distinct for their modern painterly and creative designs.
(Right) Victoria uses a classroom in her Manhattan home for smaller
workshops with fewer people. “I adore the simple form of TL. ” (Victoria)
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JUKI's business
ELECTRONIC
ASSEMBLY SYSTEMS
BUSINESS
JUKI’s “total solutions” for evolving production lines
People and industries rely on countless electrical appliances to do their work. The “ electronic circuit
Products
boards ” incorporated into electrical appliances work like little brains to help us live comfortable and
convenient lives in today’s information-oriented society. JUKI supports its customer’s PWB production on
various levels with a strong focus on quality, production support, and productivity as a comprehensive
manufacturer of PWB production equipment.
JUKI ’ s forefront
electronic assembly
systems
As JUKI expands its business domain it is committed to remain a supportive partner for customers by conducting thorough staff education, establishing a stable production and support system,
and pressing ahead with its pre-existing research in product development to meet the demand for
fast-evolving electric and electronic technologies ahead of the competition. JUKI aims at more than
just the products themselves. JUKI offers “total solutions ” to evolve customer manufacturing lines holistically. JUKI ’ s substantial product lineups and caring support improve the quality and productivity of
High-Speed Compact
Modular Mounter
PWBs in many industries.
RX-7
A c h i p m o u n te r fo r p l a c i n g
small-size components on
PWBs at advanced high speed.
Placement as many as 75,000
components per hour (CPH)
achieved with a planet head
and parallel two-head structure
JUKI surface-mounting for
PWB fabrication
High-Speed Compact
Modular Mounter
This is JUKI
RX-6
JUKI ’ s comprehensive
strengths to support
customer production lines
Troubleshooting
within 24 hours
“ CS activities ” to quantify
JUKI offers “ line solutions ” together
with total support of operation of
production line from its planning
stage for our customers. JUKI Automation Systems Corporation and the
surface mounting machine division
of the SONY group were integrated
in 2014 , and we can already meet
our customers ’ requests with substantial product lineups and support
power.
JUKI solves every customer trouble
within 24 hours from the minute the
trouble is reported with our commitment to “ stamping out production
shutdowns on customer manufacturing lines”. Why do so many manufacturers all over the world select
JUKI? Because we respond flexibly
to unexpected situations and assure
JUKI customers 365 days a year.
JUKI has been developing “ CS
activities ” to improve customer
satisfaction measurement since
2008 . We receive CS evaluation
scores from our customers and
horizontally develop activities to
improve CS internally. JUKI evolves
by thoroughly exploring how to
satisfy the customer from the customer’s point of view.
customer satisfaction
Customer
Products
Delivery
A flexible mounter capable of
p l a c i n g w i d e - ra n g i n g c o m ponents from extremely smallsize chip components to largesize IC components and oddshaped components
Solder Paste Printer
RP-1
A machine for printing paste
solder on PWBs (A solder paste
printer). Improving the speed
a n d a l i g n m e n t a c c u ra c y o f
P W B production with screen
m a s k s v i a a m o t i o n s c re e n
mechanism
Service Information
Feedback
Manufacturing
Services
CS activity of all members by participation
Progress of
CS activity
Cs promotion
meeting
Work restructuring
activity
PWB Visual Inspection
Machine (AOI/SPI)
RV-1
A machine for inspecting defects in component placement
and solder printing to prevent
the outflow of defective PWBs.
Detecting defects accurately
at high speed using a “ Clear
Vision Capturing System ”
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JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS
A stable system with guaranteed results for
delivering “ total solutions ”
Research & Planning
Production
Development
Sales
Project to meet the needs of
the market and production sites
Accelerating the cooperation and integration
of technology through a development network
The manufacturing technologies of three companies
consolidated in Akita for manufacturing with micron
accuracy
The value standards for the PWBs
used for products differ with the
purpose of use. Our customers request PWBs of various types. Some
customers need PWBs for smart
phones incorporating the latest
technologies to achieve added
value from high performance and
miniaturization. Others need PWBs
for automobiles with a strict emphasis on safety. The product planners at JUKI grasp the needs of the
market based on their rich experience in visiting the manufacturing
premises of customers. They work
together with local staff overseas
to investigate on-site needs. JUKI ’s
proposal-based, hands-on policy
is a keystone of the total solutions
JUKI proposes.
JUKI has split its research and
development units into separate
bases working under the head
office in Tama city in Tokyo, the
business office in Akita Prefecture
and others.
Each base specializes exclusively
on advanced research, mounters,
printing machines, and inspection machines respectively. JUKI
has achieved an advanced and
professional development system linked within a development
Three specialist companies work
together in Akita Prefecture to
ship machines to the world while
re s e a rch i n g fl ex i b l e m e t h o d s
for construction development
and improvement. Outstanding
jig adjustment devices at the
hardware level and consummate
worker skills at the human level
are crucial. The various materials
and parts we collect are required
to embed actuators in numbers
ranging from ten to more than
network connecting these bases.
JUKI ’ s takes pride in its brand
and commitment to productivity
improvement grounded in professional technologies and the expectation of each research base.
Researchers from in and outside
of the group have cooperatively
responded to the complicated
market for electronic PWBs in every development phase conducted under the JUKI name.
JUKI operates about 20 sales and
service bases for electronic assembly systems around the world. Our
sales and service bases are run by
professional salespeople who know
everything about JUKI’s wide product lineups. Each day they propose
optimal JUKI products for customer
manufacturing lines along with line
solutions to maximize every customer's manufacturing potential.
Fine-tuned responses tailored to
customer needs are provided all
over the world.
hundred per product. JUKI adheres to a rigorous technical
training and qualification system
while conducting various “ improvement” activities to upgrade
its statistical methods and minimize fluctuation within standards.
We prepare various inspection
methods and inspection systems
using three-dimensional measuring machines and other equipment to produce products with
zero tolerance for compromise.
●Camera imaging check
●Quality audit
●Burn-in test
●Accuracy check at
the micron level
●Digital cell production
system
● Well-nur tured technicians and education
M o v e m e n t c o n t ro l d o w n t o
1/1,000th of a second is required
for the high-speed placement
of electronic components on an
electronic PWB. We use a highspeed camera to confirm the
timing and behavior of the pickand-placement process.
We enter a program using a test
PWB, confirm the operations of
the operating panel and placement head, and measure the
accuracy of component placement one by one. This is one of
the important determinants of
the quality of the final product.
For this test we apply high temperature and voltage loads to
preempt initial failures. We repeat
the test in many different environments to ensure a product of
stable quality.
JUKI ’ s machines fabricate PWBs
within an accuracy range of ±50
m i c ro n s. M o u n te r p a r t s a n d
assemblies are also configured
with accuracy at the micron level. High-level production promises the production of high-quality
PWBs.
Apart from line production, we
also use a digital cell production
system. High quality is maintained by a manufacturing system backed by a continuously
upgraded standardization manual and manufacturing knowhow in digital form.
The starting point of manufacturing is the “person” at work. We
continue to maintain or improve
the quality, cost, and delivery by
promoting technical qualifications and certifications through
quality management education
and internal tests.
■ Main production and development bases for electronic assembly system
Fine-tuned response for customer
peace of mind
■ Main sales and service bases for electronic assembly systems
〈 Japan 〉
● Development
JUKI Head office/
JUKI AUTOMATION SYSTEMS
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● Production and Development ● Production
JUKI DENSHI KOGYO
JUKI YOSHINO KOGYO
● Production
JUKI AKITA SEIMITSU
〈 China 〉
TOKYO JUKI INTERNATIONAL
TRADING (SHANGHAI)
〈 Asia( Thailand )〉
JUKI SMT ASIA
〈 Asia ( India )〉
JUKI INDIA
〈 America 〉
JUKI AUTOMATION
SYSTEMS INC.
〈 Europe 〉
JUKI AUTOMATION
SYSTEMS AG.
〈 South America 〉
JUKI DO BRASIL COMERCIO
E SERVICOS DE MAQUINAS
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JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS
Delivering the highest quality to customers with thoroughly
refined technical capabilities
Moving on to customer satisfaction
Support
Support by a service
system within 24 hours
JUKI support starts with the proposal
of placement tests on PWBs before
the purchase of a product. Next
comes the JUKI seminar for the customers. Then comes maintenance
and inspections, including periodic
maintenance and the replacement
of parts. Support begins before the
purchase and continues after the
purchase. When trouble occurs on
a customer's manufacturing line, we
perform the recovery work quickly
with a target response time of no
more than 24 hours, any day of the
year.
This is enabled by an internal technology-recognition system com posed of five stages. We promise
higher-level support by honing our
techniques both in classroom training and hands-on work in the field.
●Placement tests
●Periodic maintenance of equipment
●Fulfilling training
program
We test and verify component placement using the
customer ’ s PWBs and components. We propose simulations in our customer’s manufacturing environments such
as simulated placement tests
and reviews of placement
accuracy and tact times for
odd-shaped components.
To ensure a customer can
use a product routinely for
as many years as possible,
we study the state of the
product after years of use
and carry out maintenance
care to return it to an optimal
state. This maintenance care
helps us maintain placement
accuracy and assure longtime product use.
We prepare various training
such as a course for beginner ’ s in SMT, a course for
people inexperienced with
JUKI machines, a vision-reco g n i t i o n c o m p o n e n t - c re ation course, and other
courses to help customers
realize the "mounting" quality
they seek.
Breathe new life into your manufacturing
site with JUKI’s proposal capabilities.
JUKI walks by our side and promises growth.
SONY EMCS CORPORATION
DAYA BAY GUANGHONG ELECTRONICS CO., LTD.
Senior General Manager of Global Surface Mount Div.
Site President of Inazawa Site
Executive Vice General Manager Senior Engineer
Mr. Mituo Nakazaki
Mr. Su Zhi Biao
Our company takes part in the manufacture of electronics prod-
Our company manufactures communication-related PWBs as a
ucts for Sony such as televisions, cameras, and mobile-related
main business. We have used JUKI mounters habitually since our
components for smart phones. We must pay extraordinary at-
establishment in 1995. The chief advantages of JUKI products are
tention to quality and eliminate every risk of compromise at our
their high stability and easy operability. Our company started as
manufacturing sites to live up to the high expectations of the
a small-scale PWB assembly factory. JUKI products have helped
Sony brand.
us grow into a company with four factories and about 8,600 em-
We started our relationship with JUKI in the second half of the
ployees. We could never have done this without JUKI.
1990’s. We are attracted to JUKI both for its “flexibility” and readi-
Smart phones, tablets, and other devices like them are booming.
ness to provide the mounter data we need for building new pro-
The technological levels customers demand in manufacturing
duction systems.
are advancing as the boom continues. Our company has to
JUKI’s “customer-first” perspective from the eye level guarantees
evolve competitively from the viewpoints of quality, delivery times,
that JUKI will quickly understand our expectations and achieve
and cost. And we have to do so without sacrificing the high sat-
them as a partner we can trust. The world of electronics is ex-
isfaction we give our customers. Advanced equipment, experts,
Customer support
pected to continue evolving faster than ever before. We have
and quality management are all crucial. JUKI ’ s support will be
high hopes in the solutions proposed by the visionary engineers
key for the future growth of our company. We walk with JUKI. We
Customer support for the electronic assembly systems business
and technologists working at JUKI. Their flexibility will breathe new
believe that JUKI promises us further growth.
life into our manufacturing sites.
JUKI
● Quick
supply of parts
● Various
demonstrations
and experiments
● Production
support
● Training
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technology
education
● Document
creation
● Equipment
maintenance
Customers
● Periodic
maintenance
of equipment
Our people in the field are improving their knowledge, experience,
and technological know-how as machine operators every day. Strong
quality expectations in the field leads to manufacturing that “impresses” anyone who sees it. Our people know all of the peculiarities and
quirks of their machines and manage them masterfully for the production of high-quality PWBs.
We emphasize staff education to deal with the manufacture of various
PWBs and high-accuracy, high-density surface mounting for devices
like smart phones. Our people are trained to respond sincerely to the
diverse needs of customers with acute quality-consciousness in the
field and a commitment to “eradicating defective products.”
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JUKI's business
JUKI's business
SLEEP
BUSTER
GROUP BUSINESS
Productizing ideas by fusing the forte
manufacturing technologies of our bases with
something extra
Designing a control PWB through a unit assembly
Th e s p e c i a l i z e d k n ow l e d g e
of our engineers in charge of
electronic PWB designs ensures
that JUKI’s customers can manufacture high-quality electronic
PWBs in shor t deliver y times
using products from JUKI ’s surface mounting line. Customers
can also count on a consistent
and complete system for their
units incorporating electronic
PWBs.
Supporting the driver's safe run
The Sleep Buster is a device developed to reduce traffic accidents
by preventing overwork driving. A sensor pad attached to the
driver ’ s seat monitors physiological signals in driver’ s upper body
second by second. Built-in algorithms assess the degree of driver
fatigue and issue warning displays or sounds whenever the driver’s
concentration or physical condition decreases or suddenly changes (e.g., when the driver drifts toward sleep). The driver’s stress, concentration, arousal, and fatigue can all be analyzed in more detail
by downloading the sensor data to a personal computer using JUKI’s exclusive software.
Precision casting by lost-wax and MIM processes
Total “manufacturing” power from a fusion of high
technical capabilities in the domestic manufacturing group
Curved surfaces in three dimensions are difficult to form in the
machining process. Now, with
lost-wax and MIM processes,
curved surfaces can be formed
by m o n o b l o c k c a s t i n g . Wi t h
these production systems, the
cost of products can be reduced
in comparison with. In addition
to standard irons, steels and
non-ferrous metals, we use titanium alloys, heat-resisting alloys,
and cobalt alloy with vacuum
casting equipment. About 80 different materials can be used in
total.
Precision processing at the micron level
We can process materials at the
micron level using machining
centers, NC automatic boards,
wire cuts, electro-discharge machining systems, grinders, and
other equipment.
We also have rich experience
and know-how in the use of jigs
and custom-designed knives
made in-house for processing
odd-shaped or difficult-to-cut
materials.
The manufacturing power of eight domestic manufacturing companies is pooled in JUKI ’ s domestic manufacturing group. JUKI ’ s
group business branches into product development, precision processing, sheet metal working, metallic mold manufacturing, and
many other processes that our group companies have cultivated
over the years in their work to design, develop, manufacture, and
assemble products and parts mainly for industrial sewing machines, household sewing machines, and mounters. JUKI’ s group
business integrates these manufacturing technologies into unit
products to meet its customers’ exact requests.
This is JUKI
Enabling the development
and design of mechatronics
Offering a one-stop production system
Providing products of
Japanese quality
We produce mechatronics products
configured to our customers ’ exact
requirements using technologies we
have grown in the development and
design of mounters. We assign professionals from the diverse fields of
mechanical engineering, electronic
engineering, and software to guide
our three-dimensional CAD process
with their flexible viewpoints and
ideas.
We can consistently perform all stages of material procurement, manufacturing, and assembly, as well as
development and design. In production, our domestic manufacturing
bases can perform multi-selection
manufacturing suitable for customer needs using various processing
technologies such as MC, molding
(casting), grinding, and painting.
We achieve value-added production and quality manufacturing by
organically combining the various
technologies at which our eight
factories excel. We apply scientific
analytical methods and achieve
the highest levels of efficiency with
low tolerance for waste as a veteran
manufacturer with a history of more
than 50 years. Our customers receive
high-quality products at low cost.
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Eight manufacturing
companies
Consistent manufacturing with presses, sheet
metal, welding, and painting
JUKI DENSHI KOGYO
JUKI AKITA SEIMITSU
JUKI YOSHINO KOGYO
SUZUTAMI PRECISION INDUSTRY
JUKI MATSUE
JUKI AIZU
JUKI METAL
JUKI HIROSHIMA
O u r V E p ro p o s a l s m i n i m i z e
costs with applied know-how
in blanking and bending and
design along with advanced
welding technology and painting processes. Large numbers of
technicians with special grade
qualifications for mechanical
inspections work with the finest
factory sheet metal and turret
punch presses with perfect numerical value control to support
high-quality production.
JUKI's business
DATA
ENTRY SYSTEM
JUKI’s original
information-processing system
A data entry system is a system for rapidly inputting large volumes
of alphanumeric data.
Insurance companies, banks, and other organizations that process
great deals of information are members of the information processing industry. JUKI is now developing equipment to enhance processing capabilities and reduce human error for these organizations.
Foremost among their needs are the “protection of confidential and
personal information,” “ more efficient image entry with help from
OCR processing,” and “deliveryless system using high-speed communications infrastructure.”
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JUKI's technology
Restraining power consumption by
controlling and optimizing various motors
Keeping lubricant to a minimum to
reduce environmental load and eliminate oily residues on finished products
Dynamic control of thread tension to
achieve stable“sewing”
Knot-tying to prevent loose thread at
the finish of sewing
Improving stitch quality for linings
without picking threads
Controlling the needle and bobbin
threads to sew perfect stitches in all
directions
Energy-saving technology
Dry technology
Active tension
Technology to prevent loose thread
Technology for preventing bird’s
nests and shortening leftover thread
Perfect stitches
SC-920 control box with an energy-saving mode
Dry technology in DDL-9000B
Solenoid control in AMS
Knot-tying technology for the MF-7900
Mechanism for shortening leftover thread in the
LK-1903BB
Bobbin-thread-position-control mechanism in
the AMS
This technology optimizes power consumption via a JUKI tuning technology using
the features of various motors. Maximum
performance is obtained without waste. The
power supply circuit instantly shuts off when
work stops and instantly turns on when
work resumes. Many energy-saving technologies are applied.
JUKI’s dry technology keeps the needle bar
drier by minimizing or sealing the lubricant
which is essential for high speed running.
The technology is also applied in JUKI’s process to optimize the conditions for sewing
machine operation using the original DLC
coating, a super hard coating to protect
against exterior damage on the needle
bar, along with a small amount of “ JUKI
Grease,” a semisolid oil to reduce wear.
This technology maintains optimal tension
for the needle thread and bobbin thread
to achieve beautiful stable sewing. It also
opens and closes the thread tension disc
by finely controlling a special solenoid with
an electric current and achieves the best
thread tension for balanced stitches. Solenoid control is useful in other ways for preventing sewing trouble, controlling pattern
sewing, and controlling changes of thick,
thin, and elastic fabrics.
This technology ties knots at the finish of
sewing. Many JUKI products apply similar
mechanisms for tying knots. The covering
stitch machine pulls the needle threads
aslant with dedicated hooks, forms loops,
and finally forms pseudo knots by dropping
the needles into the loops. The needle stop
position and waiting position of the dedicated hooks are adjusted to control the
timing.
This technology prevents thread from tangling into bird’s nests at the start of sewing
and then cuts the leftover thread to as
short a length as possible at the end of
sewing.
A thread nipper device captures the needle thread at the start of sewing and holds
it until the sewing is complete. A blade cuts
the needle thread short at the start of sewing and cuts both the needle thread and
bobbin thread at the finish of sewing.
This technology promises the sewing of perfect stitches in spite of the X-Y direction of
sewing. This technology also synchronizes
control of the needle thread position and
controls the shape and tightness of the
stitches by turning the needle bar and controlling the bobbin thread position using a
thread handler mechanism with a superior
axis and X-Y axis to eliminate hitch stitches.
The result is beautiful seams.
▲Core technologies for industrial sewing machines
JUKI s core technologies
Technologies to create JUKI products with the "Customer Creed"
The ongoing challenges of JUKI as it evolves toward tom orrow
JUKI’s core technologies pursue stabilized quality, improved usability and workability, and reduced power consumption.
We accurately grasp advanced and diversified market needs and create advantageous functions to satisfy customer
demands all over the world.
▼Core technologies for household sewing machines
Stronger feeding force to
prevent puckering and cloth slippage
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▼ Core technologies for electronic ass embly systems
Technology for quickly passing the
looper threads through the holes with
wind power in overlock machines
Recognition of components with various
shapes using a proprietary JUKI laser
recognition technology
Stable component recognition using a
dedicated camera and multiple
recognition methods
A JUKI technology for the high-speed
placement of small-size components
with a rotary head
Pre-production inspection mechanism
to prevent component misplacement
due to component loading errors
Box feed
Fully automatic threading
(Easy threader)
Laser recognition technology
Image recognition technology
Planet head
Component Verification System
(CVS)
The box feed mechanism of Exceed series
The automatic threading for the MO-1000
Laser recognition technology in the RX-6
Image recognition technology in the RX-6
Planet head loaded onto the RX-7
Component Verification System in the RX-7
This technology stabilizes the feeding of
fabrics by putting the fabrics into close
contact with a feed dog. It has wide capacity to smoothly feed thin or thick materials as well as highly uneven multi-layered
sections. This technology also achieves
a “ square ” box-like orbit by adopting a
unique cam shape and makes extreme
movements to feed in the fabrics horizontally and drop them in straight.
T h i s t h re a d - fe e d i n g te c h n o l o g y fe e d s
threads from about 1 cm of thread ends in
through-holes to the looper holes through
the inside of thin pipes. Air ejected from an
electric pump through a 0 . 3 -mm-deep slit
generates suction power via the sudden
widening of the slit to output the threads.
The pipes are specially processed to eliminate the frictional resistance of the threads.
T h e h i g h - re s o l u t i o n re c o g n i t i o n u n i t
equipped on the head identifies the position and angle by shining light on components and reading the shadow. A wide
range of components can be stably recognized with high accuracy. This technology
also monitors the pick state of components
just before placement to prevent the poor
placement of extremely small, hard-to-detect components.
This technology records images of components with a custom-designed camera and
various lighting systems to confirm component positioning. Components of all types
are recognized, from IC components to
odd-shaped components. This technology
also continuously records images of picked
components for image recognition at high
speed. Components are detected by a
“ reflectance recognition ” mechanism and
“transmittance recognition ” in combination.
The planet head is a rotar y type head
designed to pick and place components
with a rotating motion based on original
JUKI technology. This head can pick, place,
and position components simultaneously
and place small-size components at a high
speed. It can rotate 16 nozzles via wholehead rotation.
This function eradicates component misplacement before errors can occur by
checking the electrical characteristics of
the placed components (resistance value,
condenser capacity, and component polarity) before the start of production and
whenever production resumes after components run out and are replaced. It can also
check features invisible to a conventional
appearance tester and prevent the erroneous attachment of component reels.
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Approach to the environment
The JUKI Group places value on the natural environment and works hard to ensure effective use of resources, recycling and energy conservation. We seek to provide products that are safe, have minimal environmental burden and
contribute to the industrial advancement of the region.
By doing so, we aim to continue to be a company that is broadly trusted by society and that is of value to society
on the whole.
We are working to provide valuable products and services that are
kind to people and the environment through our value chain.
Developmaent and design
Procurement
Manufacturing
Distribution and sales
Usage and maintenance
We, consistently considering what is “easier to use,”
“more efficient” and “more
environmentally friendly ”
for customers, develop and
design products that are
kind to people and the
environment, such as low
power consumption, low
noise, low vibration and
reduction of generation of
heat.
The JUKI Group conducts
green procurement that
also draws on the capabilities of our suppliers.
We gather information on
harmful chemical substances in the supply chain
from suppliers and make
sure that we conduct suita b l e g re e n p u rch a s i n g
based on the JUKI Group
Green Procurement Activity
Guideline.
JUKI products use valuable
resources in their parts and
materials and are made using a large amount of energy and resources at our
manufacturing bases. Each
factory in the JUKI Group
is working to increase production efficiency, reduce
costs and conduct the
5Ss on a daily basis. Going
forward, we will strive to reduce carbon dioxide emissions and waste.
With regard to the distribution of JUKI products, we
implement advanced initiatives that always consider
the best method with the
least environmental burden. We are contributing to
a reduction in carbon dioxide by promoting a modal
shift to rail transportation
and collaborating in logistics with other companies
that transcend business
category.
In order to keep our products usable safely for a
long period, we have established a service and
maintenance system that
responds to customer inquiries and demands in a detailed manner. We continue
working to build good relationships with customers by
identifying the issues they
face together with them
and proposing solutions.
“ Eco-product ” recognition system
Our products stay eco-friendly throughout the whole life cycle, from the earliest design stages
to manufacturing, transportation, use, recycling, and disposal. JUKI performs an in-house
assessment of 38 environmental criteria and recognizes products that clear its “JUKI ECO
PRODUCTS” standard.
Main assessment items
Material and a procurement-of- Manufacturing and
supplies-and-equipment stage distribution stage
Use stage
Recycling and disposal
stage
Reduction of noise and
vibration
S e p a ra t i o n e a s e o f a n
environmentally harmful
substance
2.シアンラインはトンボ・外形線である。
(注)1.Illustratorデータ(.ai) PDMドキュメント番号 A0006Qz を使用すること。
Environmental safety
and preservation nature
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Elimination and reduction of
hazardous substances
変 更 記 事
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型式
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JUKI環境ラベルマーク_COPY
NOT
Resource saving
Streamlining of raw material
Long-term usability
Practical use of recycling material
Reduced of power consumption
JUKI環境ラベルマーク_版下
中央技術研究所・デザイン室
Energy-saving
I m p rove m e n t i n
transport efficiency
Reduction of consumable
item's consumption
Recycling
Recycling efficiency
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Separation/
segregation ease