Corporate profile 1504/ 1000 Evolving technology and creative capacity JUKI supports people's lives and dreams with forefront manufacturing technology. “Monodzukuri (the art of product making) ” : a leading motive central to JUKI ’ s work since its foundation. JUKI develops products in a business domain incorporating everything from fashion products (such as clothes and bags) and interior automotive trims (such as car seats and air bags) to technologically advanced industrial products equipped with precise electronic PWBs. JUKI is a leading manufacturer of the 21st century dedicated to a concept of “manufacturing” that never changes through the ages. JUKI’s activities span across 180 countries and are now indispensable to “manufacturers” in many fields. JUKI’s driving force originates from the “Mind & Technology” and "Customer Creed” concepts expressed in its corporate slogan. We learn from our customers and build up new value together with them. JUKI ’ s most advanced technologies ever are now supporting the dreams of people living all over the world. 2 3 President's message A “true partner” aiming to nurture global product making by supporting customers with “Mind & Technology” JUKI evolving as a “ solutions-proposal company ” dedicated to supporting customers in the world of smart manufacturing JUKI has positioned “ manufacturing ” at the center of its business and offered new values to markets ever since the time of founding. The manufacturing environment where we now operate is fluctuating sharply. Constant improvements in technology are driving competition to new heights globally. JUKI will have to evolve further in order to survive the 21st century. Elevated labor costs and labor shortages are driving up customer demand for upgraded production lines (in other words, for smart manufacturing) to improve quality and productivity. To optimize a customer ’ s production line, JUKI needs to comprehensively propose the most productive equipment, the best organization for manufacturing personnel, and optimal factory layouts and manufacturing flow. We JUKI CORPORATION President, Representative Director Akira Kiyohara must also take thorough steps to sharpen our customer’ s competitive edge. Beyond the actual production equipment, we must propose total solutions to help our customers evolve. JUKI has been assigned a clear mission: respond to customer needs and serve customers as a “ true partner ” in business. JUKI takes pride in its firm partnerships with customers Our “ Customer Creed ” concept and “ Mind & Technology ” slogan are milestones for JUKI along its way to reformation. JUKI’ s high-quality products and detailed service system originate from its commitment to manufacturing from a customer viewpoint. When customers all over the world have needs, we have a system to support them through a global network. We take pride in our firm partnerships and the unshakable trust customers have placed in us for many years all around the world. We aspire to walk with our customers and share in the delights of their successes. This aspiration empowers us in our efforts to support global manufacturing and enrich people in every country. Corporate Slogan 4 5 Contents JUKI's business Business fields where JUKI technologi es shine Our product portfolio supports global manufacturing with advanced and valuable technologies. JUKI helps realize an abundant tomorrow as a manufacturer that makes daily living comfortable. JUKI ’ s expectations 2 Message from the President 4 Business fields ELECTRONIC ASSEMBLY SYSTEMS BUSINESS SEWING MACHINERY BUSINESS JUKI ’ s core business with product lineups ranging from household sewing machines to industrial sewing machines for mass production in sewing factories JUKI’s second-pillar for the support of global industry with a focus on equipment and technology for surface mounting 8-23 Core technologies 24 INDUSTRIAL SEWING MACHINES BUSINESS HOUSEHOLD SEWING MACHINES BUSINESS ELECTRONIC ASSEMBLY SYSTEMS BUSINESS GROUP BUSINESS OTHER BUSINESSES A manufacturing business known for “Japanese quality ” and the integration of high-precision processing technology with many other advanced technical assets of the JUKI group companies An array of secondary businesses working with JUKI ’ s various knowledge in software and sales cultivated over the years GROUP SLEEP BUSTER DATA ENTRY SYSTEM BUSINESS Approach to the environment 26 DATA BOOKLET ● Company outline ● Officers ● Philosophy Quality and trust to win the world’s No. 1 share in industrial sewing Satisfying performance according to specifications ideal for hobbyists and professionals alike Technology custom-built for customer needs and the opening of new markets Comprehensive strength in manufacturing For safe driving Streamlined solutions for information entry JUKI ’ s business to suppor t the “sewing industry” in various fields around the world as a comprehensive manufacturer of industrial sewing machines. Customers trust in JUKI ’ s support on every scale from line solutions to individual products. A business to support c o m fo r ta b l e s e w i n g l i fe w i t h t r u s t w o r t h y performance for both hobbyists and professionals using technolo g i e s d eve l o p e d by s industrial sewing JUKI’ machine designers. A JUKI business to propose line solutions for improved productivity and efficiency in response to diverse production needs with a fo c u s o n p ro d u c t s s u c h a s s u r fa c e m o u n t i n g e q u i p m e n t , printing machines and inspection machines in electronic PWB production. A manufacturing business reliant on various forms of know-how in development, design, production, and production management cultivated through the manufacture of JUKI ’s main products. A business to promote safety driving with JUKI ’s drowsy driving warning device which analyzes physical real-time data. A business to support t h e i n fo r m a t i o n p ro cessing industry and i t s h a n d l i n g o f va s t volumes of data using sophisticated input devices. ● Business performance data ● History ● Bases Data are provided in a supplementary booklet stored in the pocket of the last page. 6 8 14 16 22 23 23 23 7 JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS Supporting customer sewing businesses with advanced technology A No.1 global share: Proof of our position as trusted partner JUKI industrial sewing machines are globally applied for stitches of all kinds for products in every industry, from Maison brand products fashioned for the most advanced trends to casual apparel products, sporting goods, and car seats. We provide various industrial sewing machines such as dedicated lockstitch machines, zigzag stitch machines, button sewing machines and automatic sewing machines capable of serving several sewing processes with a single switch. We support the global industrial sewing industry through our constant pursuit of valuable and advanced technology. Products JUKI industrial sewing machines for "stitching" across the board JUKI also helps customers resolve the many problems they face by providing line solutions, plant de- Sewing solutions at JUKI signs, technical training, repair and technical support, process studies for productivity improvement and product proposals. Our “global No. 1 share” proves the trust we have garnered from customers with our high-quality stitches and our support network spanning about 180 countries worldwide. Direct-drive, High-speed, 1-needle Lockstitch Machine DDL-9000B Flagship sewing machine in the JUKI lockstitch sewing machine l i n e u p d e s i g n e d fo r o p t i m a l stitch quality, productivity, and usability. An eco-friendly product t h a t s a v e s e l e c t r i c p o w e r, reduces wasted oil, and helps the environment in other ways This is JUKI Meeting quality and productivity demands with line solutions “ JUKI quality ” backed by unyielding “ manufacturing power ” Unparalleled customer support for peace of mind JUKI’s huge lineup of industrial sewing machines encompasses about 2,000 models. Machines of all types are available, with a host of sewing machines dedicated to sewing with woven, knit, and non-apparel products. Our line solutions achieve maximum performance perfectly suited to our customers ’ with wide-ranging lineups focused on optimal sewing quality, deskilling, and productivity. The industrial sewing machines JUKI has deployed around the world must operate stably in any kind of environment. JUKI eliminates the risk of defects in strength and durability by conducting repeated evaluation tests under diverse conditions while continuously adjusting power, heat, vibration, and electromagnetic radiation loads. Our commitment to constant quality creates trust in the “JUKI” brand. JUKI’s customer support professionals in different parts of the world accurately help customer factories resolve their various problems based on the rich experience garnered from JUKI ’s activities for more than 50 years. Our customers receive world-class customer supports in the form of technical guidance, technical seminars, consultations on productivity improvement, and troubleshooting. High-speed, Flat-bed, Top and Bottom Coverstitch Machine MF-7500 A s e w i n g m a c h i n e u s e d fo r hemming and covering processes for knitwear with stretch materials. Equipped with the world's first "new feed mechanism" S e m i - D r y D i re c t - d r i v e , Unison-feed, Lockstitch Machine with Vertical-axis Large Hook LU-2810 A high-grade model used for non-apparel products, with substantially improved functions and performance for the sewing of large-size and heavy-weight fabrics Lockstitch, Automatic Welting Machine APW-896 * The above factory: Line solution activity in Pan Brothers Tbk Indonesia 8 A sewing machine for automatically sewing slanted pockets with slanted flaps to refine the design quality of suits, jackets, pants, and other garments 9 JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS A constant stream of advanced and effective solutions from a top manufacturer Research & Planning Development Production Planning product lines together with customers The technological challenges to innovate the sewing industry Product planning at JUKI star ts with listening to what the customer has to say. There are many planning challenges, requested by our customers, such as “ flawless sewing quality for new fiber materials, “ deskilled sewing” on factory floors, and “demand for productivity improvements and manpower savings. “ JUKI ’ s plans solve these problems from thorough, customer-sided perspectives based on JUKI’s ample experience and technologies as a top manufacturer of industrial sewing machines. JUKI and its partner companies engaged in planning offer customers the very best “sewing lines” equipped with stand-alone machines, sewing lines for dry sewing, and robotic machines to handle multiple processes all at once. The biggest challenge facing JUKI customers in the sewing industry is the search for new solutions for stable sewing quality and productivity. JUKI responds by pursuing various forefront technologies targeting innovative product development in the industry. Our efforts have led to the creation of many world-first mechanisms in industrial sewing. O u r p u r s u i t a n d d eve l o p m e n t of the latest technologies also focus on user-friendly operability Sales Upholding the practices of “100% good product manufacturing” and maintainability and environment-friendly features such as oilfree operation and electric power saving. We also place priority on comfortable use to meet our customers ’ expectations in their long hours of operating JUKI machines by hand. JUKI customers in plants around the world express overwhelming support to JUKI for providing machines that surpass their expectations. Sales engineers in 180 countries for standardization, and studying manufacturing methods for construction. The production process at the Ohtawara plant adheres closely to the practices of “ 100 % good product manufacturing ” to maintain JUKI quality as a model for all of the factories in the JUKI group. We also carry out parallel production at two factories to assure stable supply in the event of mishaps such as natural disasters. JUKI ’ s industrial sewing machines are produced by five factories in three different countries based on the “made-near-the-customer” principle: two factories in Japan, two in China, and one in Vietnam. The Ohtawara plant, our mother factory, leads the other four factories by promoting the group-wide sharing of know-how, providing trial products for mass production, formulating company-wide plans ●Quick response to overseas customers ●Working stably under all possible conditions ●Striving to develop “world-first technologies” ●Our system for digital cell production ●Thorough guidance on the six elements of production ●Training for managers Development bases in China and Vietnam to respond rapidly to the needs of customers overseas. Local staff members take part in training programs and gain hands-on experience at the head office in Japan to finetune their abilities to respond to requests. We repeat duration and stitch tests on our machines to maintain stable stitch quality under all possible conditions. We even switch among fabrics and threads produced in different regions while applying extreme heat and cold and variable electric power loads. We continue to meet customer requirements by creating products integrating mechatronics, electronics, and software for various automatic machines, production management tools and the like. The Ohtawara plant has introd u c e d a d i g i ta l p ro d u c t i o n system in which every assembly procedure for every cell is displayed on screen, and establishes a stable production system by enabling proficient work skills within short periods, preventing faulty assembly,etc. Six elements form the basis of Q JUKI ’ s production activities: ● C Cost, ● D Delivery time, Quality, ● N New S Safety),● T Training, and ● ● products. We follow a management cycle based on standards and strive to upgrade ourselves through ongoing improvement activities. The Ohtawara plant provides periodic education to the managerial candidates expected to forge the future of our overseas factories at JUKI. Our human resources trained in management, production methods and q u a l i t y m a n a g e m e n t te c h niques provide a backbone to JUKI quality. High Q S Low M C ■Main production and development bases for industrial sewing machines 〈 Japan 〉 ● Development JUKI Head office 10 ● Production and Development JUKI OHTAWARA PLANT JUKI MATSUE ● Production and Development JUKI (SHANGHAI) INDUSTRIAL Best T Short N D ■Main sales and service bases for industrial sewing machines 〈 Vietnam 〉 〈 China 〉 ● Production and Development Our industrial sewing machine is the workhorse at customer factories. JUKI offers line solutions to customers in about 180 countries, along with “ machine ” proficiency and productivity for industrial sewing and “ peace of mind ” from a fulfilling support system. The “ peace of mind ” customers enjoy comes from the knowledge that most of JUKI ’ s salespeople serving them are full-fledged sales engineers. Industrial sewing machine professionals have learned the product architecture by assembling parts in assembly factories and are well versed in consultation focused on maintenance technology, sewing technology, and productivity analysis. JUKI provides sales and service activities to around 80 bases worldwide. ● Production JUKI XINXING INDUSTRY ● Production and Development JUKI ( VIETNAM ) 〈 Japan 〉 JUKI SALES ( JAPAN ) 〈 China 〉 JUKI ( CHINA ) 〈 Asia ( Singapore )〉 JUKI SINGAPORE 〈 Asia ( India )〉 JUKI INDIA 〈 America 〉 JUKI AMERICA 〈 Europe 〉 JUKI CENTRAL EUROPE 11 JUKI's business INDUSTRIAL SEWING MACHINES BUSINESS For our customers’ future JUKI’s support system for customer peace of mind Moving on to customer satisfaction Support More than half a century as provider of “peace of mind” Support to reduce down-time to a minimum is most essential to an industrial sewing machine or any other machine used for production in a customer’s factory. JUKI periodically surveys the capabilities of its service engineers and deploys staff to service bases all over the world. As general rule, JUKI expects to restore manufacturing operations within 48 hours of any factory stoppage. Apart from technical support, JUKI has been providing other supports to improve sewing quality and productivity for more than 50 years, i n c l u d i n g p ro c e s s a n a l y s e s by scientific methods and a seminar on stitching steeped in specialized knowledge. ●Plant Engineering ●Informative seminars arranged by JUKI experts We visit customer production sites to analyze their operations from all angles, time the overall flow of sewing, analyze personnel behavior, investigate production layouts, list up problems, and propose line solutions for productivity improvement. Specialized JUKI staff with multifaceted knowledge in te ch n ol og y and s titch ing help customers in the sewing business gain perfect management control over their machines. ●Technical seminar for making attachments S p e c i a l i z e d s ta ff fa m i l i a r with "stitches" support the production of customized attachments to assist sewing. We gain total management control over difficult processes by managing only three factors: operator handling, efficiency improvement, and value-added improvement for the final product. ● Technical training on sewing machines ● Basic and applied Seminars for sewing ● Onboarding ● Seminars on customization ● Technical seminars on attachments ● Management seminars JUKI is a customer’s trustworthy partner working towards the same goals. TMI ( VIETNAM ) CO.,LTD. Ashley, a top Furniture selling Brand, produces cut and sew fabric and leather kits in Vietnam. WANEK FURNITURE CO.,LTD. Production Manager of Factory 1 Production Director of TMI Vietnam General Director Mr. Luu Van Trong Ms. Vu Thi Hoang Yen Mr. Thomas Kong We have used JUKI sewing machines at most of our factories for Wanek Furniture, a 100 % wholly owned by Ashley Furniture, pro- many years as a producer of world-famous sportswear. We trust duces cut and sew kits for Ashley, America’s largest selling brand in JUKI quality, as well as JUKI ’ s ability and commitment to in furniture. I run Wanek’s factory in Vietnam, a facility that em- respond to the various requests of our customers. ploys about 6,300 people. We have overcome many challenges Our customer requests generally focus on three points: quality, in our quest for OBQ (Out-of Box Quality) as a proud producer of cost, and delivery time. Their requests are often demanding and a leading world brand. change from day to day. JUKI gives us the edge we need to respond to tight requests and technical challenges for our sewing Our Vision: machines. Now that JUKI accepts proposals in production tech- Our Mission: improve quality, reduce cost, do more business, nology for the introduction of new technologies and production We want to be the best furniture company. be profitable, stay in business. automation for the productivity improvements in demand, JUKI offers us advantages other companies lack. On a personal level, ●Plant design ●Consultation on production management ●Consultation on stitching We suppor t customers e n g a g e d i n " a p p a re l m a nu fa c t u re " a ro u n d the world with diverse services, including a service to devise efficient, expansive factory layouts finely tuned for target production volumes. Before Support ●Various workshops ●Quick supply of parts ●Operating methods and Customers We f i r m l y s u p p o r t customer production around the world at both hardware and software levels. After Support maintenance guidance for products Heavy leathers and upholstery fabrics are difficult to sew in three we rely on JUKI staff to introduce better methods and encourage dimensions. Accuracy and consistency in stitches are fundamen- us to use them. tal in any sewing process. JUKI ’ s industrial sewing machines al- We share a common spirit and grow together with JUKI as our low us to achieve that. JUKI has also provide technical supports trusted partner in business. and training to the maintenance staff. Employees in the field at TMI live by a simple code of conduct: "Within the decided time, in the decided quantity, with high quality. " Our quality regime is meticulous. We stabilize the feeding of fabrics by installing sub-tables and for the purpose of avoiding the influence of air-conditioner ventilation, we attach thread boxes to all of our sewing machines to reel out the thread more stably. We request and JUKI has provided us an extra-large customized sewing table top to handle big materials. This has help us to increase efficiency, improve material layout and reduce fatigue. ●Technical guidance on product repairs ●Repair support solutions within 48 hours ●Consultation on production management ●Technical service for making attachments ●Various workshops 12 13 JUKI's business HOUSEHOLD SEWING MACHINES BUSINESS Products Household sewing machines that strike the perfect balance between user-friendliness and performance Moving on to customer satisfaction HZL-F600 Effortless threading with the power of air User-friendly operating methods and designs carefully selected for quilters Easy setting of applique, free motions, seam size and the thread trimmer with the controller An easy threader with a new threading mechanism. The needles and loopers are easily threaded through those threading holes with help from an airstream ejected from an electric motor. TL-2010Q Quilt virtuoso pro Exceed Quilt & Pro Special The pleasure MO-1000 of home sewing for everyone TL-2200QVP An orthodox sewing machine used exclusively for straight lines with outstanding comfort and operability. Mechanisms applied from industrial sewing machines promising elegant and stable quality in the sewing of various materials A long-arm sewing machine used ex c l u s i ve l y fo r q u i l t s a c h i ev i n g custom-designed stitches easily for large quilting work for tapestries, bed cover, and the like This is JUKI Functions to enrich sewing life for hobbyists and professionals alike Users from ever y walk of life praise JUKI ’ s household sewing “ Stitching ” and “ comfortable use ” bumped up to a higher level JUKI ’s household sewing machines are famous for “stitching,” the essential work of every sewing machine. JUKI household sewing machines sew the thick multi-layered parts of materials and easily adjust the length and swing width of seams. “Quilted” seams are finished beautifully. Quilting is all about the stitching. Beautiful seams are JUKI’s biggest appeal. Victoria Findlay Wolfe quilts, Bumble Beans Inc. A Modern Quilt Creator Ms. Victoria Findlay Wolfe JUKI sewing machines do vital work in leading-edge fashion houses in New York. Ms. Victoria Findlay Wolfe, the Modern Quilt creator from Manhattan, won the Best of Show award at modern quilting’s first QuiltCon in 2013. Victoria is famous for her prolific output, TV appearances, and enthusiastic quest to popularize quilting in a quilting classroom accoutered with JUKI sewing machines for their persistent performance, sewing quality, and Worldwide sales and support machines. She chose JUKI machines largely for their beautiful wide-ranging specifications for use in every scenario, from hobby We promise worldwide coverage for users with our network of sales and support bases for industrial sewing machines established in about 80 locations. We also actively hold technical guidance and maintenance workshops and do everything we can to expand the pleasures of sewing. stitches (straight stitches). Stitching is integral to quilting design. sewing at home to professional sewing on artistic production. A box feed mechanism for stable fabric feed, a thread trimmer with a foot controller, and many other mechanisms invented for industrial sewing are now adopted in household sewing. The quality, convenience, easy handling, and in-built technologies of JUKI ’ s household sewing machines promise a rich sewing life for their users. Victoria stands by the TL- 2010 Q, a professional machine she uses exclusively for seams with beautiful straight lines (industrial quality stitches). Sensitive haptic response in operation is available. Victoria adores working with the TL-2010Q. She appreciates being able to switch to free motion mode with a single lever by hand. She also likes the wide stitch space (23 cm at maximum) enabling the easy handling of large workpieces. JUKI machines also help her embody design ideas and work them into real-life garments, a process she finds magic. “ JUKI, ” Research & Planning Development Production Sales & Support Searching what our customers have to say Developing user-friendly specifications Maintaining quality on the production line Serving users around the world JUKI sends a web questionnaire to and invites evaluations from purchasers of its products to survey “ what customers require in their sewing machines.” Our first steps toward providing performance, function, and quality are to devise product plans and design ideal sewing environments. We exhaustively study mechanisms to improve stitch quality for “ stable seams ” of any kind of fabrics using any kind of threads. We also pursue usability in the layout and design of parts handled by hand, superior outward appearance, and new designs to satisfy beginners to semiprofessionals. Many of JUKI ’ s machines are produced at “ SHANGHAI JUKI SEWING MACHINE CO., LTD. ” and a partner company. Local staff and Japanese staff work together to maintain and e n h a n c e “ J U K I q u a l i t y ” t h ro u g h high-level manufacturing and thorough inspections. JUKI offers “ peace of mind ” to customers and distributors by holding various workshops on presser foot operation and methods for making products, using and maintaining customer’s sewing machine. 14 she says, “is my trustworthy partner.” (Left) A crazy quilt pieced together from an amorphous collection of fabrics Victoria’s works are distinct for their modern painterly and creative designs. (Right) Victoria uses a classroom in her Manhattan home for smaller workshops with fewer people. “I adore the simple form of TL. ” (Victoria) 15 JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS JUKI’s “total solutions” for evolving production lines People and industries rely on countless electrical appliances to do their work. The “ electronic circuit Products boards ” incorporated into electrical appliances work like little brains to help us live comfortable and convenient lives in today’s information-oriented society. JUKI supports its customer’s PWB production on various levels with a strong focus on quality, production support, and productivity as a comprehensive manufacturer of PWB production equipment. JUKI ’ s forefront electronic assembly systems As JUKI expands its business domain it is committed to remain a supportive partner for customers by conducting thorough staff education, establishing a stable production and support system, and pressing ahead with its pre-existing research in product development to meet the demand for fast-evolving electric and electronic technologies ahead of the competition. JUKI aims at more than just the products themselves. JUKI offers “total solutions ” to evolve customer manufacturing lines holistically. JUKI ’ s substantial product lineups and caring support improve the quality and productivity of High-Speed Compact Modular Mounter PWBs in many industries. RX-7 A c h i p m o u n te r fo r p l a c i n g small-size components on PWBs at advanced high speed. Placement as many as 75,000 components per hour (CPH) achieved with a planet head and parallel two-head structure JUKI surface-mounting for PWB fabrication High-Speed Compact Modular Mounter This is JUKI RX-6 JUKI ’ s comprehensive strengths to support customer production lines Troubleshooting within 24 hours “ CS activities ” to quantify JUKI offers “ line solutions ” together with total support of operation of production line from its planning stage for our customers. JUKI Automation Systems Corporation and the surface mounting machine division of the SONY group were integrated in 2014 , and we can already meet our customers ’ requests with substantial product lineups and support power. JUKI solves every customer trouble within 24 hours from the minute the trouble is reported with our commitment to “ stamping out production shutdowns on customer manufacturing lines”. Why do so many manufacturers all over the world select JUKI? Because we respond flexibly to unexpected situations and assure JUKI customers 365 days a year. JUKI has been developing “ CS activities ” to improve customer satisfaction measurement since 2008 . We receive CS evaluation scores from our customers and horizontally develop activities to improve CS internally. JUKI evolves by thoroughly exploring how to satisfy the customer from the customer’s point of view. customer satisfaction Customer Products Delivery A flexible mounter capable of p l a c i n g w i d e - ra n g i n g c o m ponents from extremely smallsize chip components to largesize IC components and oddshaped components Solder Paste Printer RP-1 A machine for printing paste solder on PWBs (A solder paste printer). Improving the speed a n d a l i g n m e n t a c c u ra c y o f P W B production with screen m a s k s v i a a m o t i o n s c re e n mechanism Service Information Feedback Manufacturing Services CS activity of all members by participation Progress of CS activity Cs promotion meeting Work restructuring activity PWB Visual Inspection Machine (AOI/SPI) RV-1 A machine for inspecting defects in component placement and solder printing to prevent the outflow of defective PWBs. Detecting defects accurately at high speed using a “ Clear Vision Capturing System ” 16 17 JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS A stable system with guaranteed results for delivering “ total solutions ” Research & Planning Production Development Sales Project to meet the needs of the market and production sites Accelerating the cooperation and integration of technology through a development network The manufacturing technologies of three companies consolidated in Akita for manufacturing with micron accuracy The value standards for the PWBs used for products differ with the purpose of use. Our customers request PWBs of various types. Some customers need PWBs for smart phones incorporating the latest technologies to achieve added value from high performance and miniaturization. Others need PWBs for automobiles with a strict emphasis on safety. The product planners at JUKI grasp the needs of the market based on their rich experience in visiting the manufacturing premises of customers. They work together with local staff overseas to investigate on-site needs. JUKI ’s proposal-based, hands-on policy is a keystone of the total solutions JUKI proposes. JUKI has split its research and development units into separate bases working under the head office in Tama city in Tokyo, the business office in Akita Prefecture and others. Each base specializes exclusively on advanced research, mounters, printing machines, and inspection machines respectively. JUKI has achieved an advanced and professional development system linked within a development Three specialist companies work together in Akita Prefecture to ship machines to the world while re s e a rch i n g fl ex i b l e m e t h o d s for construction development and improvement. Outstanding jig adjustment devices at the hardware level and consummate worker skills at the human level are crucial. The various materials and parts we collect are required to embed actuators in numbers ranging from ten to more than network connecting these bases. JUKI ’ s takes pride in its brand and commitment to productivity improvement grounded in professional technologies and the expectation of each research base. Researchers from in and outside of the group have cooperatively responded to the complicated market for electronic PWBs in every development phase conducted under the JUKI name. JUKI operates about 20 sales and service bases for electronic assembly systems around the world. Our sales and service bases are run by professional salespeople who know everything about JUKI’s wide product lineups. Each day they propose optimal JUKI products for customer manufacturing lines along with line solutions to maximize every customer's manufacturing potential. Fine-tuned responses tailored to customer needs are provided all over the world. hundred per product. JUKI adheres to a rigorous technical training and qualification system while conducting various “ improvement” activities to upgrade its statistical methods and minimize fluctuation within standards. We prepare various inspection methods and inspection systems using three-dimensional measuring machines and other equipment to produce products with zero tolerance for compromise. ●Camera imaging check ●Quality audit ●Burn-in test ●Accuracy check at the micron level ●Digital cell production system ● Well-nur tured technicians and education M o v e m e n t c o n t ro l d o w n t o 1/1,000th of a second is required for the high-speed placement of electronic components on an electronic PWB. We use a highspeed camera to confirm the timing and behavior of the pickand-placement process. We enter a program using a test PWB, confirm the operations of the operating panel and placement head, and measure the accuracy of component placement one by one. This is one of the important determinants of the quality of the final product. For this test we apply high temperature and voltage loads to preempt initial failures. We repeat the test in many different environments to ensure a product of stable quality. JUKI ’ s machines fabricate PWBs within an accuracy range of ±50 m i c ro n s. M o u n te r p a r t s a n d assemblies are also configured with accuracy at the micron level. High-level production promises the production of high-quality PWBs. Apart from line production, we also use a digital cell production system. High quality is maintained by a manufacturing system backed by a continuously upgraded standardization manual and manufacturing knowhow in digital form. The starting point of manufacturing is the “person” at work. We continue to maintain or improve the quality, cost, and delivery by promoting technical qualifications and certifications through quality management education and internal tests. ■ Main production and development bases for electronic assembly system Fine-tuned response for customer peace of mind ■ Main sales and service bases for electronic assembly systems 〈 Japan 〉 ● Development JUKI Head office/ JUKI AUTOMATION SYSTEMS 18 ● Production and Development ● Production JUKI DENSHI KOGYO JUKI YOSHINO KOGYO ● Production JUKI AKITA SEIMITSU 〈 China 〉 TOKYO JUKI INTERNATIONAL TRADING (SHANGHAI) 〈 Asia( Thailand )〉 JUKI SMT ASIA 〈 Asia ( India )〉 JUKI INDIA 〈 America 〉 JUKI AUTOMATION SYSTEMS INC. 〈 Europe 〉 JUKI AUTOMATION SYSTEMS AG. 〈 South America 〉 JUKI DO BRASIL COMERCIO E SERVICOS DE MAQUINAS 19 JUKI's business ELECTRONIC ASSEMBLY SYSTEMS BUSINESS Delivering the highest quality to customers with thoroughly refined technical capabilities Moving on to customer satisfaction Support Support by a service system within 24 hours JUKI support starts with the proposal of placement tests on PWBs before the purchase of a product. Next comes the JUKI seminar for the customers. Then comes maintenance and inspections, including periodic maintenance and the replacement of parts. Support begins before the purchase and continues after the purchase. When trouble occurs on a customer's manufacturing line, we perform the recovery work quickly with a target response time of no more than 24 hours, any day of the year. This is enabled by an internal technology-recognition system com posed of five stages. We promise higher-level support by honing our techniques both in classroom training and hands-on work in the field. ●Placement tests ●Periodic maintenance of equipment ●Fulfilling training program We test and verify component placement using the customer ’ s PWBs and components. We propose simulations in our customer’s manufacturing environments such as simulated placement tests and reviews of placement accuracy and tact times for odd-shaped components. To ensure a customer can use a product routinely for as many years as possible, we study the state of the product after years of use and carry out maintenance care to return it to an optimal state. This maintenance care helps us maintain placement accuracy and assure longtime product use. We prepare various training such as a course for beginner ’ s in SMT, a course for people inexperienced with JUKI machines, a vision-reco g n i t i o n c o m p o n e n t - c re ation course, and other courses to help customers realize the "mounting" quality they seek. Breathe new life into your manufacturing site with JUKI’s proposal capabilities. JUKI walks by our side and promises growth. SONY EMCS CORPORATION DAYA BAY GUANGHONG ELECTRONICS CO., LTD. Senior General Manager of Global Surface Mount Div. Site President of Inazawa Site Executive Vice General Manager Senior Engineer Mr. Mituo Nakazaki Mr. Su Zhi Biao Our company takes part in the manufacture of electronics prod- Our company manufactures communication-related PWBs as a ucts for Sony such as televisions, cameras, and mobile-related main business. We have used JUKI mounters habitually since our components for smart phones. We must pay extraordinary at- establishment in 1995. The chief advantages of JUKI products are tention to quality and eliminate every risk of compromise at our their high stability and easy operability. Our company started as manufacturing sites to live up to the high expectations of the a small-scale PWB assembly factory. JUKI products have helped Sony brand. us grow into a company with four factories and about 8,600 em- We started our relationship with JUKI in the second half of the ployees. We could never have done this without JUKI. 1990’s. We are attracted to JUKI both for its “flexibility” and readi- Smart phones, tablets, and other devices like them are booming. ness to provide the mounter data we need for building new pro- The technological levels customers demand in manufacturing duction systems. are advancing as the boom continues. Our company has to JUKI’s “customer-first” perspective from the eye level guarantees evolve competitively from the viewpoints of quality, delivery times, that JUKI will quickly understand our expectations and achieve and cost. And we have to do so without sacrificing the high sat- them as a partner we can trust. The world of electronics is ex- isfaction we give our customers. Advanced equipment, experts, Customer support pected to continue evolving faster than ever before. We have and quality management are all crucial. JUKI ’ s support will be high hopes in the solutions proposed by the visionary engineers key for the future growth of our company. We walk with JUKI. We Customer support for the electronic assembly systems business and technologists working at JUKI. Their flexibility will breathe new believe that JUKI promises us further growth. life into our manufacturing sites. JUKI ● Quick supply of parts ● Various demonstrations and experiments ● Production support ● Training 20 technology education ● Document creation ● Equipment maintenance Customers ● Periodic maintenance of equipment Our people in the field are improving their knowledge, experience, and technological know-how as machine operators every day. Strong quality expectations in the field leads to manufacturing that “impresses” anyone who sees it. Our people know all of the peculiarities and quirks of their machines and manage them masterfully for the production of high-quality PWBs. We emphasize staff education to deal with the manufacture of various PWBs and high-accuracy, high-density surface mounting for devices like smart phones. Our people are trained to respond sincerely to the diverse needs of customers with acute quality-consciousness in the field and a commitment to “eradicating defective products.” 21 JUKI's business JUKI's business SLEEP BUSTER GROUP BUSINESS Productizing ideas by fusing the forte manufacturing technologies of our bases with something extra Designing a control PWB through a unit assembly Th e s p e c i a l i z e d k n ow l e d g e of our engineers in charge of electronic PWB designs ensures that JUKI’s customers can manufacture high-quality electronic PWBs in shor t deliver y times using products from JUKI ’s surface mounting line. Customers can also count on a consistent and complete system for their units incorporating electronic PWBs. Supporting the driver's safe run The Sleep Buster is a device developed to reduce traffic accidents by preventing overwork driving. A sensor pad attached to the driver ’ s seat monitors physiological signals in driver’ s upper body second by second. Built-in algorithms assess the degree of driver fatigue and issue warning displays or sounds whenever the driver’s concentration or physical condition decreases or suddenly changes (e.g., when the driver drifts toward sleep). The driver’s stress, concentration, arousal, and fatigue can all be analyzed in more detail by downloading the sensor data to a personal computer using JUKI’s exclusive software. Precision casting by lost-wax and MIM processes Total “manufacturing” power from a fusion of high technical capabilities in the domestic manufacturing group Curved surfaces in three dimensions are difficult to form in the machining process. Now, with lost-wax and MIM processes, curved surfaces can be formed by m o n o b l o c k c a s t i n g . Wi t h these production systems, the cost of products can be reduced in comparison with. In addition to standard irons, steels and non-ferrous metals, we use titanium alloys, heat-resisting alloys, and cobalt alloy with vacuum casting equipment. About 80 different materials can be used in total. Precision processing at the micron level We can process materials at the micron level using machining centers, NC automatic boards, wire cuts, electro-discharge machining systems, grinders, and other equipment. We also have rich experience and know-how in the use of jigs and custom-designed knives made in-house for processing odd-shaped or difficult-to-cut materials. The manufacturing power of eight domestic manufacturing companies is pooled in JUKI ’ s domestic manufacturing group. JUKI ’ s group business branches into product development, precision processing, sheet metal working, metallic mold manufacturing, and many other processes that our group companies have cultivated over the years in their work to design, develop, manufacture, and assemble products and parts mainly for industrial sewing machines, household sewing machines, and mounters. JUKI’ s group business integrates these manufacturing technologies into unit products to meet its customers’ exact requests. This is JUKI Enabling the development and design of mechatronics Offering a one-stop production system Providing products of Japanese quality We produce mechatronics products configured to our customers ’ exact requirements using technologies we have grown in the development and design of mounters. We assign professionals from the diverse fields of mechanical engineering, electronic engineering, and software to guide our three-dimensional CAD process with their flexible viewpoints and ideas. We can consistently perform all stages of material procurement, manufacturing, and assembly, as well as development and design. In production, our domestic manufacturing bases can perform multi-selection manufacturing suitable for customer needs using various processing technologies such as MC, molding (casting), grinding, and painting. We achieve value-added production and quality manufacturing by organically combining the various technologies at which our eight factories excel. We apply scientific analytical methods and achieve the highest levels of efficiency with low tolerance for waste as a veteran manufacturer with a history of more than 50 years. Our customers receive high-quality products at low cost. 22 Eight manufacturing companies Consistent manufacturing with presses, sheet metal, welding, and painting JUKI DENSHI KOGYO JUKI AKITA SEIMITSU JUKI YOSHINO KOGYO SUZUTAMI PRECISION INDUSTRY JUKI MATSUE JUKI AIZU JUKI METAL JUKI HIROSHIMA O u r V E p ro p o s a l s m i n i m i z e costs with applied know-how in blanking and bending and design along with advanced welding technology and painting processes. Large numbers of technicians with special grade qualifications for mechanical inspections work with the finest factory sheet metal and turret punch presses with perfect numerical value control to support high-quality production. JUKI's business DATA ENTRY SYSTEM JUKI’s original information-processing system A data entry system is a system for rapidly inputting large volumes of alphanumeric data. Insurance companies, banks, and other organizations that process great deals of information are members of the information processing industry. JUKI is now developing equipment to enhance processing capabilities and reduce human error for these organizations. Foremost among their needs are the “protection of confidential and personal information,” “ more efficient image entry with help from OCR processing,” and “deliveryless system using high-speed communications infrastructure.” 23 JUKI's technology Restraining power consumption by controlling and optimizing various motors Keeping lubricant to a minimum to reduce environmental load and eliminate oily residues on finished products Dynamic control of thread tension to achieve stable“sewing” Knot-tying to prevent loose thread at the finish of sewing Improving stitch quality for linings without picking threads Controlling the needle and bobbin threads to sew perfect stitches in all directions Energy-saving technology Dry technology Active tension Technology to prevent loose thread Technology for preventing bird’s nests and shortening leftover thread Perfect stitches SC-920 control box with an energy-saving mode Dry technology in DDL-9000B Solenoid control in AMS Knot-tying technology for the MF-7900 Mechanism for shortening leftover thread in the LK-1903BB Bobbin-thread-position-control mechanism in the AMS This technology optimizes power consumption via a JUKI tuning technology using the features of various motors. Maximum performance is obtained without waste. The power supply circuit instantly shuts off when work stops and instantly turns on when work resumes. Many energy-saving technologies are applied. JUKI’s dry technology keeps the needle bar drier by minimizing or sealing the lubricant which is essential for high speed running. The technology is also applied in JUKI’s process to optimize the conditions for sewing machine operation using the original DLC coating, a super hard coating to protect against exterior damage on the needle bar, along with a small amount of “ JUKI Grease,” a semisolid oil to reduce wear. This technology maintains optimal tension for the needle thread and bobbin thread to achieve beautiful stable sewing. It also opens and closes the thread tension disc by finely controlling a special solenoid with an electric current and achieves the best thread tension for balanced stitches. Solenoid control is useful in other ways for preventing sewing trouble, controlling pattern sewing, and controlling changes of thick, thin, and elastic fabrics. This technology ties knots at the finish of sewing. Many JUKI products apply similar mechanisms for tying knots. The covering stitch machine pulls the needle threads aslant with dedicated hooks, forms loops, and finally forms pseudo knots by dropping the needles into the loops. The needle stop position and waiting position of the dedicated hooks are adjusted to control the timing. This technology prevents thread from tangling into bird’s nests at the start of sewing and then cuts the leftover thread to as short a length as possible at the end of sewing. A thread nipper device captures the needle thread at the start of sewing and holds it until the sewing is complete. A blade cuts the needle thread short at the start of sewing and cuts both the needle thread and bobbin thread at the finish of sewing. This technology promises the sewing of perfect stitches in spite of the X-Y direction of sewing. This technology also synchronizes control of the needle thread position and controls the shape and tightness of the stitches by turning the needle bar and controlling the bobbin thread position using a thread handler mechanism with a superior axis and X-Y axis to eliminate hitch stitches. The result is beautiful seams. ▲Core technologies for industrial sewing machines JUKI s core technologies Technologies to create JUKI products with the "Customer Creed" The ongoing challenges of JUKI as it evolves toward tom orrow JUKI’s core technologies pursue stabilized quality, improved usability and workability, and reduced power consumption. We accurately grasp advanced and diversified market needs and create advantageous functions to satisfy customer demands all over the world. ▼Core technologies for household sewing machines Stronger feeding force to prevent puckering and cloth slippage 24 ▼ Core technologies for electronic ass embly systems Technology for quickly passing the looper threads through the holes with wind power in overlock machines Recognition of components with various shapes using a proprietary JUKI laser recognition technology Stable component recognition using a dedicated camera and multiple recognition methods A JUKI technology for the high-speed placement of small-size components with a rotary head Pre-production inspection mechanism to prevent component misplacement due to component loading errors Box feed Fully automatic threading (Easy threader) Laser recognition technology Image recognition technology Planet head Component Verification System (CVS) The box feed mechanism of Exceed series The automatic threading for the MO-1000 Laser recognition technology in the RX-6 Image recognition technology in the RX-6 Planet head loaded onto the RX-7 Component Verification System in the RX-7 This technology stabilizes the feeding of fabrics by putting the fabrics into close contact with a feed dog. It has wide capacity to smoothly feed thin or thick materials as well as highly uneven multi-layered sections. This technology also achieves a “ square ” box-like orbit by adopting a unique cam shape and makes extreme movements to feed in the fabrics horizontally and drop them in straight. T h i s t h re a d - fe e d i n g te c h n o l o g y fe e d s threads from about 1 cm of thread ends in through-holes to the looper holes through the inside of thin pipes. Air ejected from an electric pump through a 0 . 3 -mm-deep slit generates suction power via the sudden widening of the slit to output the threads. The pipes are specially processed to eliminate the frictional resistance of the threads. T h e h i g h - re s o l u t i o n re c o g n i t i o n u n i t equipped on the head identifies the position and angle by shining light on components and reading the shadow. A wide range of components can be stably recognized with high accuracy. This technology also monitors the pick state of components just before placement to prevent the poor placement of extremely small, hard-to-detect components. This technology records images of components with a custom-designed camera and various lighting systems to confirm component positioning. Components of all types are recognized, from IC components to odd-shaped components. This technology also continuously records images of picked components for image recognition at high speed. Components are detected by a “ reflectance recognition ” mechanism and “transmittance recognition ” in combination. The planet head is a rotar y type head designed to pick and place components with a rotating motion based on original JUKI technology. This head can pick, place, and position components simultaneously and place small-size components at a high speed. It can rotate 16 nozzles via wholehead rotation. This function eradicates component misplacement before errors can occur by checking the electrical characteristics of the placed components (resistance value, condenser capacity, and component polarity) before the start of production and whenever production resumes after components run out and are replaced. It can also check features invisible to a conventional appearance tester and prevent the erroneous attachment of component reels. 25 Approach to the environment The JUKI Group places value on the natural environment and works hard to ensure effective use of resources, recycling and energy conservation. We seek to provide products that are safe, have minimal environmental burden and contribute to the industrial advancement of the region. By doing so, we aim to continue to be a company that is broadly trusted by society and that is of value to society on the whole. We are working to provide valuable products and services that are kind to people and the environment through our value chain. Developmaent and design Procurement Manufacturing Distribution and sales Usage and maintenance We, consistently considering what is “easier to use,” “more efficient” and “more environmentally friendly ” for customers, develop and design products that are kind to people and the environment, such as low power consumption, low noise, low vibration and reduction of generation of heat. The JUKI Group conducts green procurement that also draws on the capabilities of our suppliers. We gather information on harmful chemical substances in the supply chain from suppliers and make sure that we conduct suita b l e g re e n p u rch a s i n g based on the JUKI Group Green Procurement Activity Guideline. JUKI products use valuable resources in their parts and materials and are made using a large amount of energy and resources at our manufacturing bases. Each factory in the JUKI Group is working to increase production efficiency, reduce costs and conduct the 5Ss on a daily basis. Going forward, we will strive to reduce carbon dioxide emissions and waste. With regard to the distribution of JUKI products, we implement advanced initiatives that always consider the best method with the least environmental burden. We are contributing to a reduction in carbon dioxide by promoting a modal shift to rail transportation and collaborating in logistics with other companies that transcend business category. In order to keep our products usable safely for a long period, we have established a service and maintenance system that responds to customer inquiries and demands in a detailed manner. We continue working to build good relationships with customers by identifying the issues they face together with them and proposing solutions. “ Eco-product ” recognition system Our products stay eco-friendly throughout the whole life cycle, from the earliest design stages to manufacturing, transportation, use, recycling, and disposal. JUKI performs an in-house assessment of 38 environmental criteria and recognizes products that clear its “JUKI ECO PRODUCTS” standard. Main assessment items Material and a procurement-of- Manufacturing and supplies-and-equipment stage distribution stage Use stage Recycling and disposal stage Reduction of noise and vibration S e p a ra t i o n e a s e o f a n environmentally harmful substance 2.シアンラインはトンボ・外形線である。 (注)1.Illustratorデータ(.ai) PDMドキュメント番号 A0006Qz を使用すること。 Environmental safety and preservation nature # ’ . 記号 # . 日付 # # 整理No. 承認 森 0 照査 山本 0 設計 渡部 0 製図 渡部 0 作成 ’09 . 02 . 19 保管 # 類似 # Elimination and reduction of hazardous substances 変 更 記 事 担当 型式 # 尺 度 品番 # S P 品名 JUKI環境ラベルマーク_COPY NOT Resource saving Streamlining of raw material Long-term usability Practical use of recycling material Reduced of power consumption JUKI環境ラベルマーク_版下 中央技術研究所・デザイン室 Energy-saving I m p rove m e n t i n transport efficiency Reduction of consumable item's consumption Recycling Recycling efficiency 26 Separation/ segregation ease
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