SMS and ARM - Entry Point North

Safety Management System
and
Aerodrome Resource management
for
AFIS Operators'
AFIS seminar 2010
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Safety Management System
regulatory requirements
ICAO
Annex 11
DOC 4444
DOC 9859 (Safety management manual)
Eurocontrol
ESARR 3
National Regulators
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What
What is
is SMS?
SMS?
The
The
4P of
of safety
safety management
management
Philosophy - Safety management starts with Management Philosophy
threats to safety; organization’s standards; safety is everyone’s responsibility.
Policy - Specifying how safety will be achieved:
statements of responsibility, authority, and accountability; organizational processes;
safety goals; development of the skills and knowledge.
Procedures - What management wants people to do to execute the policy:
direction to all staff; means for planning, organizing, and controlling; monitoring and
assessing safety status and processes.
Practices - What really happens on the job:
following well designed, effective procedures; avoiding the shortcuts; appropriate take
action when a safety concern is identified.
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Safety Culture
An informed culture
people understand the hazards and risks involved in their own operation
staff work continuously to identify and overcome threats to safety
A just culture
errors must be understood but willful violations cannot be tolerated
the workforce knows and agrees on what is acceptable and unacceptable
A reporting culture
people are encouraged to voice safety concerns
when safety concerns are reported they are analyzed and appropriate action is
taken
A learning culture
people are encouraged to develop and apply their own skills and knowledge to
enhance organizational safety; staff are updated on safety issues by management
safety reports are fed back to staff so that everyone learns the lessons
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The basic safety process of SMS
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Features of SMS
Senior management commitment
Safety policy
Safety information
Establishing safety as a core value
Setting safety goals
Hazard identification and risk management
Establishing a safety reporting system
Safety audit/assessment
Accident and incident reporting and investigation
Safety orientation and recurrent training
Emergency response plan
Documentation
Everybody has to be involved
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Hazard
Hazard identification
identification and
and risk
risk management
management
for
for AFIS
AFIS operators
operators
S
H
L1
E
L2
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LIVEWARE 1 (AFIS operator)
Situation awareness
Task load
Distraction
Redundancy
Threat and Error
Competency
Fatigue
Fitness for duty
How do you manage those hazards at your unit?
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LIVEWARE 2 (interactions )
Management
Understands your problems?
Pilots
Communication
Different Situation awareness
Don’t know the airport, procedures
Drivers
Communication
Competency
Different situation awareness
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Environment
Weather
Terrain
Physical environment for AFIS
Chairs
Possibility to food
Cold, warmth
Noise
Lightning
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Hardware
Radio
Telephone
Airport facilities
Stop bars
Signs
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Software
Maps & Charts
Procedures
Checklists
Report forms
Flight safety information
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Safety orientation and recurrent training
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What is ARM???
CRM
TRM
Cockpit
ATCO
Crew
HF & teamwork
ARM
Airport personal
HF & RWY INC
Company
HF & Teamwork
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What is ARM???
CRM
TRM
ARM
How to make optimum use of all available resources
to
promote safety and enhance efficiency of flight operations
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ARM Objectives
To develop a strategy to prevent runway incursions at
your airport by raising awareness of the operational
hazards faced every day when working on or around the
runway.
To reach Pilots, Drivers and Air Traffic Controllers
working on the maneuvering area
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ARM content
Examination of real incidents involving a
breakdown in team role
What happened?
Why did it happen?
What will you do about it?
Understanding roles and responsibilities of others
involved in Manoeuvering area operations
Create or engage your Local Runway Safety Team
The Aerodrome Operating Authority (which could include a vehicle
driver representative),
Air Navigation Service Providers and
Aircrew representatives from Airlines which operate at the Aerodrome
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