What's Inside?
pg. 1 What's new this year?
pg. 4 Getting Started
pg. 5 How to Order
pg. 5 Operation Cookies from Home
pg. 6 Cookie Booths
pg. 9 Recognition Information
pg. 9 Contests
pg. 10 SNAP+!
pg. 13 FAQs
2017
l
a
u
n
a
M
Cookie
Important Dates
October
31
2016
Booth Lottery Opens
November
21
Booth Lottery Closes
22
Results of Lottery Released
December
5
Initial Orders Due in SNAP+
January
2017
7–15
Mega Drops
4
First Come, First Serve
Booths Open (limit 4)
11
First Come, First Serve
Booths Open (no limit)
19
Cookie Program Start
February
2
Sweep #1
26
Cookie Crunch
24–26 National Cookie Weekend
March
2
Sweep #2
12
Cookie Program Ends
18
OCFH Drop Off
23
Sweep #3
25
OCFH Drop Off
April
9
T-5 Parent Debt
Form Deadline
what’s new this year?
cookie glossary
TCM (Troop Cookie Manager)
This volunteer is responsible for the
overall operation of the Cookie Program to
the troop including training the family and
girls, managing troop inventory and SNAP+
data entry
SUCM (Service Unit Cookie Manager)
This volunteer is responsible for the overall
operations of the Cookie Program throughout
the Service Unit including training the troops
and offering assistance throughout the
duration of the program
SUCBM (Service Unit Cookie Booth
Manager) This volunteer is responsible for
securing Service Unit Cookie Booths and
creating the process and schedule for the
Service Unit
SNAP+ The online management system for
the Girl Scout Cookie Program that accounts
for the transfer of inventory as well as the
lottery of GSEP Sponsored Cookie Booths
and the ordering of girl recognitions.
Initial Order The first order a troop places
in SNAP+. Initial Orders are picked up on
a ‘Mega Drop’ day. The deadline to place an
initial order in SNAP+ is December 5, 2016
Mega Delivery Station The location which
volunteers select the time and location in the
SNAP+ system to pick-up the Initial Order
GSEP Sponsored Cookie Booth Secured by
GSEP. They are available via the SNAP+ booth
lottery system and are open to any troop
within GSEP, regardless of location and/or
Service Unit boundaries
Service Unit Cookie Booth Secured by your
SUCM or SUCBM, these booths are within
your Service Unit boundaries. Each Service
Unit handles the process of establishing and
scheduling booths differently
Service Unit Cookie Cupboard A cupboard
hosted by the Service Unit to transfer
cookies to the Troop in either cases or
individual packages. The Service Unit Cookie
Cupboard is not able to return extra product
at the end of the program
Transfer The tracking in SNAP+ of inventory
movement
Sweep The automatic removal of funds from
the Troop bank account to GSEP to pay for
inventory
Troop Balance Summary Report Found in
SNAP+, this report shows all the transactions
of a troop’s history throughout the Program
M-3 Form Money and/or product receipt,
used for a transaction between troops or as
a receipt for parent/guardians
Planned Order Additional orders scheduled
in SNAP+ by troop to increase inventory
throughout the sale. See pg. 10 for more
information
T-8 Form Cookie Transfer Form used
anytime a physical transfer is completed
between a provider and a source. This form
is not needed for even amount exchanges,
planned orders, or the initial order
Unplanned Orders Additional unscheduled
orders picked up by troops at unplanned
order stations to increase inventory
throughout the sale. See pg. 10 for more
information
G-1 Form Parent Permission Form used to
track all transactions between a TCM and a
girl/adult. This form must be signed by the
parent/guardian prior to the girl participating
in the Program
Planned or Unplanned Order Station
Location for troops to pick up additional
cookies, see pg. 10 for more information
In 2017, we celebrate the 100th anniversary of the first known instance of
Girl Scouts selling cookies and learning the basic skills and acumen they
need to be leaders in business and sales, manage their personal and family
finances, and gain self-sufficiency and confidence handling money.
A New Cookie!
In celebration of 100 years of Girl Scouts selling cookies, GSUSA has
introduced a commemorative Girl Scout S’mores™ cookies. We are offering
a s’mores-inspired crispy graham cookie double-dipped in a crème icing
and enrobed in a chocolatey coating. This clever take on the time-honored
campfire treat was developed in response to popular consumer trends. It is
vegan, and free of artificial colors, preservatives, and partially hydrogenated
oils. All the flavor of this fireside favorite without the sticky mess.
Troop 100
In honor of 100 years of Girl Scouts selling cookies, GSUSA's Cookie Troop
100 challenge is an opportunity for girls to join a nationwide celebration while
earning a chance to win cool prizes to help with their cookie Take Action or
service projects.
One lucky troop from EVERY council across the country will win $100 each
and one VERY lucky troop will win $3,000 to support their cookie project!
Between January 3 - April 30, 2017 all troops are eligible to participate in just
4 easy steps!
Step 1: Set a troop goal and share the plan for their cookie money
Step 3: As a troop, ask 100 NEW customers to buy cookies
2nd
500 Club Celebration*
4th
Mystery Tour*
Week
Well before Girl Scout Cookies were produced by licensed bakers to sell
nationally, Girl Scouts baked and sold cookies on their own. Our girls were
entrepreneurs going as far back as 1917!
Step 2: Earn a Cookie Business badge
June
Weekend
100th Anniversary
* 500 Club Celebration and Mystery Tour dates
are tentative. Our goal is to remain as close as
possible to the dates listed above.
stay in the loop
Sign up for Newsbytes, our weekly enewsletter, to receive important information,
updates and everything Cookies. Have a question? Get realtime answers from a
cookie expert by using LiveChat. Find these and any other cookie resources including
trainings on the GSEP website, gsep.org, on the 'Cookies' tab.
Step 4: Bling Your Booth.
Once all 4 steps are completed, girls should ask their troop leader to help
them submit their entry at girlscouts.org/cookietroop100 to unlock their
patch, and enter for a chance to win cash to invest in their cookie Take Action
or service project.
For more information visit For Cookie Sellers at gsep.org.
–1–
cookie success in 3 easy steps
Schedule a cookie booth and
talk to the girls about other
sale opportunities
Support the girls while they earn
funds for the troop and learn the
five skills! Remember to place reorders
as necessary
3
Complete all paperwork and ACH
Sweeps on time
STEP
1
2
3
Measure the troop’s progress and
complete the OCFH transaction
Distribute girl recognitions
and thank the families for
their support
STEP
Place the Initial Order and enter
the Booth Lottery
Celebrating Success
STEP
STEP
STEP
Market the Sale by using
Social Networking and
COCO Command
1
2
STEP
Train Parents/Girls and set a
sales plan and goals. Pass out all
parent material and collect the G1 form.
STEP
STEP
1
2
3
Make It Happen
STEP
Planning and Preparation
Celebrate the troop's success!
the girl scout leadership experience
The Girl Scout Cookie Program is the
largest girl-led business in the world!
Girl Scouts is on a mission to help
girls succeed, not just today, but in
the future! Participating in the Cookie
Program is a great way to get things
started. Together, girls can reach their
goals, and as a team, we can help
them change the face of leadership in
one generation!
Not sure how to incorporate the GSLE
into the Cookie Program? We can help!
Check out the Cookie Program Toolkit
to learn new ways to incorporate the
Cookie Program into your meeting
activities. Still not sure? Contact us at
[email protected].
ways for girls to participate
Online
In Person
Cookie Booths
• Log on to abcsmartcookies.com
• Girls walk about the neighborhood
with the order card or product. Girls
should always be safe and walk with
a parent/guardian
• Enter the Booth Lottery
• M
oney is collected at the time product
is provided to the customer
• Product sold at a cookie booth
can be evenly divided by the girls
that participated
• Create a profile
• Send the Coco Direct eCard to
friends/family
• Friends/family click the link in the
CoCo Direct eCard to order their
cookies online, pay for them online,
and have them shipped directly to
their home
–2–
• Work with the SUCM or SUCBM to
schedule cookie booths throughout
the Program in their local community
orders
let’s get started!
STEP
1
Train Parents and Girls
Before girls begin to participate, schedule a meeting with all girls and their
parents/guardians to explain the program. At the meeting:
• Explain why participation is important to the troop and the girl
• Generate enthusiasm and discuss the Five Skills that girls learn
• Emphasize the importance of troop funds and how the troop
will use the funds earned
• Stress safety and selling tips for both in-person and online participation
• Review the dates of the program
• Distribute and recollect a signed G1 Parent Permission Form
STEP
2
Develop a Troop Business Plan
• Use the Troop Budgeting Worksheet found on COCO
(www.abcsmartcookies.com) to establish program outcomes
• Work with the girls to determine the Troop Goal. Ask your SUCM about
the Service Unit goal number to incorporate it into your Troop Goal
• Work with the girls to allow each girl to set her own individual goal
• Schedule direct sale opportunities for the troop
• Brainstorm creative selling techniques to maximize your earning potential:
There are a two ways for troops to
access additional inventory. Keep in
mind that product cannot be returned.
1
Planned Order Picked up at a
Planned Order Station, this order
must be placed in SNAP+ by noon the
day prior to picking up the order. If
you miss the pickup, the order will be
canceled. A T-8 is not required, and
ordering is only available by cases. GSEP
is responsible for entering the transfer
into SNAP+. Only full orders can be
picked up at the truck. Partial orders
or returns cannot be accepted. Please
allow time for processing.
2
Unplanned Orders Picked up
at an Unplanned Order Station
without placing a Planned Order
in SNAP+, these cookies are not
guaranteed to be available. A T-8 is
required, and only cases are available.
GSEP is responsible for entering the
transfer into SNAP+. Please allow time
for processing.
Where Do I Pick Up My Order?
Creating a Damage Order
Planned Order Station
Located throughout the council, each
having its own schedule. A detailed
listing can be found at gsep.org
At times, product received may be
damaged. If you receive damaged
inventory, be sure to notify the SUCM
prior to creating a ‘Damage Order’
in SNAP+. If the product is severely
damaged, please send the printed
number on the top of the box to
[email protected]. To create the order in
SNAP+, click on the ‘cookies’ icon then
select ‘Damage Order.’ Simply enter the
number of packages and click save.
Unplanned Order Station
Located throughout the council, each
having its own schedule. A detailed
listing can be found at gsep.org
Service Unit Cookie Cupboard
Located within the Service Unit, this
cupboard contains a limited amount
of supply. For details, please contact
your SUCM
1. Use social networking to promote the program once the
program begins on January 19
2. Have girls reach out and visit to their family friends and neighbors
3. Direct Sales (Booth Sales)
4. Online Sales using the COCO Direct System
5. Operation Cookies from Home
STEP
3
Distribute Materials Accordingly
Girl Materials
• Cookie Order Card with
recognition detail insert
Troop Materials
• Receipt Books (M-3)
On The Web
• abcsmartcookies.com
• Troop Toolkit
• abcsnap.com
• Parent Permission
Form (G-1)
• Cookie Transfer
Forms (T-8)
• gsep.org
• Money Envelope
–4–
operation cookies from home
Operation Cookies from Home (OCFH)
is a partnership between GSEP and
the USO to provide Girl Scout Cookies
to women and men serving in the US
Military. Throughout the Cookie Program,
customers have the opportunity to
donate any amount of money, or a
package of cookies. A girl that collects
$4.00 will receive credit for selling one
package, and the troop will also receive
troop proceeds. All funds collected or
donated for OCFH should be deposited
into the troop bank account. At the end
of the Cookie Program, tally the money
donated to OCFH to determine the
troop’s total contributions.
There Are Two Ways
of Donating to OCFH:
1
If the troop does not have
inventory, the TCM will create a
troop-to-troop transfer in SNAP+. The
transfer will be from the OCFH Troop
in to your troop. This will increase the
number of packages in your troop
inventory to then transfer to the girls.
You will not need to drop off any
cookies. This will act as a virtual transfer
of packages.
–5–
2
If the troop has leftover inventory,
gather these packages together
and deliver them to an OCFH drop listed
below. More information will be available
closer to the drop off date. GSEP
recommends that Gluten Free cookies
are not donated to OCFH.
March 18, 2017
Berks & Delco Service Centers,
Philadelphia
March 25, 2017
Shelly Ridge, Lehigh Valley & Valley Forge
Service Centers
Service Unit Booths outside
of Service Unit Boundaries
Booth Etiquette
Please remember that you are a
guest of your booth location, and
you represent the Girl Scouts of
Eastern Pennsylvania. If improper
behavior is reported at a GSEP
Sponsored Cookie Booth or a
Service Unit Booth, GSEP reserves
the right to remove the troop from
its location, as well as, the troop’s
remaining scheduled booths. Please
be courteous and kind and show
your Girl Scout pride.
Here are a few basic guidelines
to keep in mind:
• If the troop is scheduled for a
booth, it is expected that the
troop be there the entire shift
with enough cookies
to cover the duration
• Girls should be wearing their
uniform, or sash/vest and pins,
for customers to identify them
as a Girl Scout
• Adults should never leave
girls alone
cookie booths
Cookie Booths are a great way to sell cookies as a troop and can help boost your
sales while teaching girls leadership and people skills! The SUCM or SUCBM will
provide at list of Service Unit Booths to GSEP for publication in the booth locator
which can be found at gsep.org. The Booth locator is used by potential customers
to locate cookies. There are two types of Cookie Booths:
GSEP Sponsored Cookie Booth
Secured by GSEP, these booths are
located in high-volume or highprofile locations, and are selected
by a lottery. They are available via
the SNAP+ booth lottery system and
are open to any troop within GSEP,
regardless of location and/or Service
Unit boundaries. More details on how
the lottery works can be found on the
next page.
1
2
Service Unit Cookie Booth
Secured by your SUCM or SUCBM,
these booths are within your Service Unit
boundaries. Each Service Unit handles the
process of establishing and scheduling
booths differently. If you are interested in
holding a cookie booth, the leader should
contact the SUCM or SUCBM to identify
the location and allow the service unit to
make the initial connection.
• If there is a dispute over location/
time, it should be settled in a
Girl Scout manner
• Always thank the customer
• Be polite, pleasant, and smile
how to enter the booth lottery
• Take all trash, including empty
cases, and be sure not to leave
anything behind
1
lick on the ‘Cookie’ icon, select ‘Booth Scheduler,’
C
then ‘Schedule a Booth or Lottery Request’
• Food should not be consumed
while at a booth
2
Double click the location you are interested in
3
nce the calendar opens you will be able to scroll
O
through to see all available time slots for that specific
booth location
4
Double click the date and time slot
5
Click ‘ Request’ to enter the lottery
6
Repeat the steps above for each entry
• Be a strong representation of
GSEP and show respect for
yourself and others
• Review all Safety Information
in Volunteer Essentials
If you would like to host a cookie booth
outside of your service unit boundaries,
permission MUST be received from the
service unit where the booth is located.
The SUCM of each service unit has the
final say if outside troops may use, or not
use, cookie booth locations. GSEP asks
that service units share their locations
and times with neighboring units, as
some have more. GSEP also asks that
if a parent/guardian owns or runs an
establishment in another service unit,
that the SUCM allows the child of that
parent to sell at the owned location.
How do customers
find my booth?
Customers use the Booth Locator!
The Booth Locator can be found at
www.girlscoutcookies.org. Links to
the Booth Locator will be posted on
our website for the duration of the
program. To make sure your booths
are posted in the Locator, work with
your SUCM or SUCBM.
booth lottery
Each troop has 10 “tickets” to enter into
the lottery and has the potential to win 1
booth time/location.
It’s best to think of the booth lottery as a
brown bag and ticket raffle. Imagine you
and a friend go to an event and there
is a raffle for 10 items and you are each
handed 10 tickets as you enter. You can
see the 10 items presented and each has
a brown bag in front of it. You look at all
of the potential raffle winnings and like
them all so you place one ticket in each
bag, however, your friend places all 10
tickets into only one bag.
Now, it’s time for the raffle to take place.
The tickets are shaken in the bag and
someone reaches in and selects one
ticket. You both look at the 10 tickets in
your hands to match up the numbers,
and neither you nor your friend’s ticket
is selected. Unfortunately, if your friend
placed all ten tickets into this bag,
they do not have a chance to win any
lottery item but you are still eligible
because you spread out your tickets
amongst the other items. The council
booth lottery in SNAP+ works the same
way! Each location and time slot is its
own separate “brown bag raffle.” If you
spread out your chances among the
time slots, you continue to have an
opportunity each time the lottery runs.
If you place all of your “tickets” into one
time slot, and you don’t win, your troop
does not get a chance at the other slots.
Troops can enter the lottery beginning
October 31, 2016. The lottery will close
on November 21, and results are
automatically emailed on November 22.
All GSEP Sponsored Booths will open on
a first come, first serve basis, with a limit
of 4 reservations, on January 4, 2017. On
January 4th, a leader can log in to SNAP+
and reserve additional GSEP Sponsored
Booths, for a maximum of four time
slots. On January 11, 2017, the maximum
number will lift and troops will be able to
reserve as many as they'd like!
GSEP Sponsored Booths are added
throughout the Program so be sure to
check back periodically!
contests
The Buy Five Club
Will your customers be part of the Buy
Five Club? At the end of the program,
five members of the Buy Five Club will
be randomly selected to win a special
gift. Details on entry can be found
on gsep.org.
banking procedures
Choose Your Own Adventure!
recognition plans
GSEP has incorporated ACH (Automatic Clearing House) to provide troops
with the convenience of paying Council for product sold by the troop. The
troop volunteer responsible for the troop bank account must complete and submit
the ACH Authorization Form. Completion of the form allows GSEP to sweep money
from the troop account. The sweeps will be based on the troop’s inventory. The troop
will retain its troop profits after the final sweep is completed. Troops will receive a
sweep amount notification one week prior to the sweep.
If there is an error in the sweep amount, GSEP will perform a Reconciliation Sweep
to adjust the troop bank account. If the troop needs an extension to the sweep,
please complete the Extension Request Form found at gsep.org. After completion,
click ‘submit’ at the bottom to submit the form to Finance. Troops will receive an
email informing their approval of extension. Additional Sweep details can be found
below:
SweepDate
First
February 2, 2017
Value
15% of troop inventory
Second March 2, 2017
35% of troop inventory
Third
March 23, 2017
100% less troop proceed
Troop Proceed Levels
Troop proceeds are based on the troop’s Per Girl Average (PGA). The PGA is
calculated by dividing the total packages in the troop’s inventory by the number
of girls selling. Based on this number, the troop will receive the following proceed
amount per package:
PGA
1 – 129
Proceed Amount per Package
$.60 / package
130 – 159
$.65 / package
160 – 199
$.75 / package
200 – 299
$.80 / package
300 +
$.85 / package
Delinquency Issues
If a troop encounters a Delinquency
Issue with a parent/guardian, the TCM
or troop leader must complete
the Parent Debt Form (T-5). Upon
completion of this form, submit it to
Finance at [email protected], along with the
Parent Permission Form (G-1) no later
than April 19, 2017. Additional details can
be found on the Parent Debt form.
If a SUCM encounters a Delinquency
Issue with a Troop in the Service Unit,
complete the Parent Debt Form and
submit it to Finance at [email protected],
along with the Troop Balance Summary
Report, by April 19, 2017.
Be sure to submit any delinquency
paperwork directly to Finance by the
deadline. Do not hold this paperwork
and submit it with your Troop Balance
Summary at the end of the Program.
Reconciliation
At the end of the program, your SUCM
will collect a signed copy of your Troop
Balance Summary. The Troop Balance
Summary can be found under the
“Reports” section of SNAP+. Be sure to
sign the document and provide it to your
SUCM by their requested deadline.
–8–
Girls are able to earn great recognitions from all their hard work throughout
the program! Girls select one of three plans, explained below in Option A, OR,
the entire troop selects the Older Girl Proceed Plan in Option B. Individual
girls select one from Option A, or the entire troop selects Option B. Choosing
Option B eliminates all options in Option A.
The top seller in each grade level will
be awarded with a Choose Your Own
Adventure Package! Package options will
not be released until the end of
the program.
Bling Your Booth
Option A
Cumulative Plan This plan is offered to all grade levels, and features
themed items such as the hoodie, Girl Scout Membership Voucher, etc.
These items are cumulative and are based on the number of packages
sold by the individual girl. If a hoodie size is not selected by the recognition
deadline, the size ordered will default to Adult Medium.
Adventure Credit Plan This plan is offered to all grade levels and is not
cumulative. An individual girl must sell 200 or more packages to be eligible
to receive Adventure Credits. This plan includes all patches a girl is eligible
for and a credit voucher that can be used toward purchases in GSEP
retail stores, GSEP Programs, or GSEP summer camps. Credits are nontransferable and lost or stolen Credits will not be replaced.
Older Girl Travel Plan This plan is for Cadette, Senior, and Ambassador Girl
Scouts. Girls must sell 500 or more packages to be eligible for this plan. By
choosing this plan, girls are able to earn travel credits for troop-based trips
or Destinations. The credits are not cumulative and must be banked and
used within two years.
— OR —
Option B
Older Girl Proceed Plan This plan is for Cadette, Senior, and Ambassador
Troops. The troop must reach a Per Girl Average (PGA) of 160 packages to
be eligible. If a PGA of 160 is reached, the troop will earn an additional $.05
per package. If this option is chosen, it applies to the entire troop. This plan
must be a troop decision.
–9–
For the 2017 Cookie Program, GSUSA will
be hosting the Bling Your Booth Contest.
Here’s how it works:
• The girls work together to select
any original theme to decorate
their cookie booth
• At the booth, be sure to take a photo
and post it on the GSUSA Facebook
page, including the troop number
and cookie goal
• Only 1 entry per troop permitted
F ull contest rules will be provided
by GSUSA at the start of the
Cookie Program.
New Girl Scout
the snap+ basics
S’mores™ cookies!
About SNAP+
(abcsnap.com)
SNAP+ is the online management
system for the Girl Scout Cookie
Program that allows troop volunteers
to manage inventory, place orders for
cookies, and order recognitions for each
girl. Below is the log in information for
SNAP+. If you have trouble logging in,
contact your SUCM or email cookies@
gsep.org.
Username
Troop Leader’s Email Address
Password Provided by SUCM
Updating Troop Information
Upon first log in, the first thing to do is
update the Troop Information. This can
be completed by clicking ‘My Troop’ then
selecting ‘Update Troop Information.’
Update all information on the page then
click ‘save’ at the bottom.
Placing the Initial Order
The Initial Order is the first order a troop
places in SNAP+. Initial Orders are picked
up on a ‘Mega Drop’ day. The deadline
to place an initial order in SNAP+ is
December 5, 2017.
Here are the steps to place the order:
After the order has been committed, it
will need to be scheduled for pick up.
Here’s how to schedule:
1. Click ‘My Troop’ then ‘Delivery then
‘Schedule Pick-Up’
2. Click the arrow at the top right of
the calendar to change the month
to January
3. Click the blue bar on the date you
would like to pick up your Initial
Order to see available time slots
4. To select your time slot, click the
green plus sign next to the time slot
You can view your Initial Order once
it’s placed by clicking “Manage Orders”
under the Cookie Icon.
Placing a Planned Order
To place a planned order throughout
the program, click the ‘Cookies’ icon
then click ‘Planned Order.’ Select the
location and date you’d like to pick up
1. Click ‘Cookies’ along the top task bar
then select ‘Initial Order’
the order, enter the number of cases for
each flavor and click ‘Submit & Save.”
Remember, the order needs to be placed
by noon the day before you’d like to pick
up the order. Once the Planned Order
is placed, you can view it by clicking
“Manage Orders” under the Cookie Icon.
Creating the
Recognition Order
Troops choosing the plan in Option A
in the chart listed on pg. 9 will have the
option to choose the individual plan
per girl. To make the selection per Girl
in SNAP+, click ‘My Troop’ and select
Edit Girls.
One more
way to
support
her next
adventure.
Double Click on each girl and select
their individual recognition choice
(Cumulative, Adventure Credit, or
Older Girl Travel). For any girl selecting
Cumulative, be sure to select their
hoodie size. Please note: the hoodie
is not available in Youth Small. Once
finished, you may look at the Girl Grid
to ensure you selections are correct.
2. Fig. A shows the initial order screen.
Type ‘Initial Order’ in the Order
Reference Line
Yes! Now there’s one more delicious way to support her next adventure—our new crispy graham
cookie double dipped in yummy crème icing and finished with a scrumptious chocolatey coating
(whoa!). Every package of Girl Scout S’mores™ cookies you buy helps girls in your community
have fun, try new experiences, learn essential skills, and grow in big, life-changing ways.
3. Enter the number of cases under
each flavor type
Find your cookies at girlscoutcookies.org.
4. Click ‘Commit’
Fig. A
The initial order screen
– 10 –
The GIRL SCOUTS® name and mark, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®, GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®,
and GIRL SCOUT S’MORES™; the Trefoil design; and all associated trademarks and designs are owned by Girl Scouts of the USA.
frequently asked questions
How will my troop benefit from
participating?
A: The cookie program provides
important ingredients for leadership
by helping girls develop five key skills;
Goal Setting, Decision Making, Money
Management, People Skills, and
Business Ethics. Girls are able to earn
money towards fun and exciting girlplanned program activities, as well as
contribute to their council’s ability to
provide Girl Scouting in the community.
Girls can also earn fun recognitions and
patches, credit which can be used in the
shop or for membership, or can even be
used towards summer camp!
What is a Cookie Rally?
A: A Cookie Rally is a large event for girls
throughout GSEP to get together and get
ready for the Program! Registration for a
GSEP Cookie Rally can be completed via
Online Registration.
Will all cookie varieties be available
on COCOdirect?
A: Yes! All of the eight varieties will be
available for purchase in quantities of
half dozen or dozen. There will also be
a sampler pack available to purchase
that includes one package of each
– 12 –
flavor. Customers will also be able to
order Trios for a limited time, on a first
come first serve basis. When the Trios
inventory is depleted in the warehouse,
an “out of stock” banner will be visible
to the consumer who attempts to order
that variety
What is the price of a package
of cookies?
A: The cost of a package is $4.00, with
the exception of the Gluten Free Trios,
which is $5.00 per package.
Where can I get more forms if
I run out?
A: Contact your SUCM or
[email protected].
What is the Mystery Tour?
A: The Mystery Tour is an adventure for
girls selling more than 1,000 packages
of cookies. Individual girls must sell
more than 1,000 packages to be eligible
to attend. More details will be available
toward the end of the program. The
Mystery Tour is tentatively scheduled to
be held on June 2017.
What is the 500 Club?
A: The 500 Club is for any individual
Girl Scout that sells more than 500
packages of cookies. There will be a
500 Club Celebration at the end of the
Cookie Program. The Celebration is
tentatively scheduled for the second
weekend in June.
Can my troop sell Gluten Free
cookies?
A: The Gluten Free Trios had to be preordered back in September. This year,
girls will receive individual credit and
the cookies will be available for pick
up at the Initial Order. Troops will earn
normal proceeds, and the cookies can
be transferred from troop to troop.
GSEP recommends reaching out to
your SUCM to see if any troops in your
Service Unit have a few extra they are
willing to transfer. GSEP recommends
that the Trios are not handed in during
the OCFH Collection due to their delicate
packaging and shorter shelf life.
What if I miss a deadline?
A: GSEP is unable to honor requests
after deadlines have passed. We
appreciate your timely efforts and
understanding.
questions?
For questions or further information,
please contact [email protected]
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