CBI Product Factsheet: Home Accessories in Finland ‘Practical market insights on your product’ A decline in the Finnish production of home accessories opens up new opportunities for small exporters from developing countries as demand is growing. Additionally, Finnish exports of home accessories, supplied almost entirely to other European destinations, are making Finland a possible entry point for reaching surrounding markets. Product Product specifications Quality Candles: The quality of a candle depends on the quality of the raw material. The cotton wick should be well suited to the candle type, candle diameter, manufacturing process and burning mass. According to the European Candle Association, a good candle has impeccable burning characteristics: bright, steady flame ideal wick curvature no carbon black in home from candle burning no dripping adherence to the nominated burning time minimum wax remaining Storage: Storage products may consist of boxes, baskets or any containers made from many different materials such as natural fibres (e.g. bamboo, rattan) plastic (environmentally-friendly or not), paper, wood and fabric, depending on the exact application. Basic storage products are usually designed for functionality, with a basic shape, material and price. In higher segments, storage products are also widely used as quality decorative pieces made from high end materials and employing multiple production methods. Decorations: Decorative products may consist of statuettes, (photograph) frames, marquetry, caskets and cases for jewellery made from many different materials such as (tropical) wood, ceramic, stoneware, pottery or base metal. Basic as well as higher end decoration products are used for decorative purposes and less for functionality. The most important quality of decoration items is, therefore, appearance. Accessories differ greatly in shape, material, price and production methods. Seasonal/party decorations: Seasonal and party products may consist of Christmas, festival, carnival or other entertainment articles made from glass, wood and other materials. Basic as well as higher end accessory products are used for decorative purposes and less for functionality. The most important quality of seasonal and party products is, therefore, appearance. As they vary widely according to tradition, seasonal and party products come in different sizes, shapes, prices and materials. Size(s) Sizes for home accessories can vary widely depending on the type of product. Below, you can find common standard sizes (in cm) for the different products o Candles: regular sizes are 22 mmx18 cm/ 22 mmx23 cm/ 22mmx35 cm/ 7x10 cm/ 7x14 cm/ 7x15 cm/ 14x14 cm o Storage: there are no standard sizes for storage that a product must meet and so this is completely dependent on the type of storage you offer. o Decoration: there are no standard sizes for decoration that a product must meet and so this is completely dependent on the type of decoration you offer. o Seasonal/party: there are no standard sizes for seasonal or party decoration that a product must meet and so this is completely dependent on the type of decoration you offer. Labelling Your label on the outer box should include information concerning the product (order no, product code), producer, consignee, material used, quantity, size, volume, and caution signs. Information on the carton should correspond to the packing list sent to the importer. o Candles labels should also include burning time o Higher-end boxes and basketry will have branding in the form of swing tags. o For all glassware and porcelain articles it is strongly recommended to label all boxes with warning notices such as “FRAGILE!” or “Handle with care!”. Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland Fragile! This side up! On the product label, EAN/Barcodes are widely used within Europe. Furthermore, a small label on the bottom of each product with the name of the producer, the country of origin and the material used gives the main information consumers might need for their purchase. Again, your buyer will specify what information he needs on product labels or on the item itself (logos, 'made in..'). All labelling must be in English. Packaging product Home accessories should be packed in accordance with the importer’s instructions. Every importer will have their own specific requirements related to the use of packaging materials, the filling of cartons, palletisation, and the stowing of containers. Always ask for the importer’s specifications as part of the order specifications. The balance is between using maximum protection and avoiding excess materials (waste removal is a cost to buyers) or shipping ‘air’. As home accessories are often sold as gift articles, attractive consumer packaging can be an important sales feature. The exporter is not always responsible for attractive consumer packaging, as such packaging is usually designed by the importer and reflects the brand’s identity. More specific packaging information for the different home accessories can be found below: Candles: Proper packaging of candles can minimise the risk of damaging through fluctuations in temperature, humidity and shocks. Candle packaging usually consists of firm corrugated carton boxes of easy to handle dimensions and weight (not exceeding 25kg per carton). Preferably, they are placed together on a pallet. Quite often, gift candles are offered in containers of glass or other materials. Storage: Storage products are mostly flat-packed (collapsible) or stacked for transport. The better they fold or compact, the less ‘air’ the importer will ship in his container, thus keeping his costs down. Consumer packaging is relatively unimportant in this category when compared to the other products; flat-packed items will often come in a simple plastic cover for protection, and may be offered in sets. Decoration and seasonal/party decorations: Proper packaging minimises the risk of damage due to fluctuations in humidity and especially shocks. Packaging usually consists of plastic wrapping to protect the fabric from water and staining. Packaging dimensions and weight should make it easy to handle. Ideally, it should be possible to place the boxes or bales together on pallets. In general, it is good marketing policy to have consumer packaging when supplying the mid-high or high-end segments or when sold as gift products. This should match the design, quality and price of the product sold. Illustration Candles sold in Finland Storage sold in Finland Source: IKEA & Zara Home Decoration articles sold in Finland Source: IKEA & Zara Home Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland Seasonal articles sold in Finland Source: Kainuu, Iitala, Finnishdesignshop Legal requirements Brief description More information General product safety The General Product Safety Directive applies to all consumer products marketed in the EU. The Food and Consumer Product Safety Authority purpose of the legislation is to ensure consumer safety. Control on chemical substances - REACH REACH is the EU chemical legislation that came into force in June 2007. REACH is implementing a new, multi-phased system for existing and new substances and is setting requirements for manufacturers in the EU and EU importers of chemicals and products containing chemicals. EU legislation: Chemicals REACH Packaging and packaging EU packaging legislation restricts the use of certain heavy metals, among other requirements. EU legislation: Packaging and packaging waste waste Directive 94/62/EC Wood packaging materials used for transport (including dunnage, directive 2000/29/EC The EU sets requirements for wood packaging materials (WPM) such as packing cases, boxes, EU legislation: Wood packaging materials used for crates, drums, pallets, box pallets and dunnage (wood used to wedge and support non-wood transport (including dunnage) cargo). Prevention of illegal logging (FLEGT) Regulation (EC) 2173/2005 An EU Action Plan for Forest Law Enforcement, Governance and Trade (FLEGT) has been EU policy: Prevention of illegal logging (FLEGT) published to improve governance in wood-producing countries, and a licensing scheme is set up to ensure that only legally harvested timber is imported into the EU. Liability for defective products Directive 85/374/EEC The Product Liability Directive states that the EU importer is liable for the products put on the European market. The EU importer, however, can in principle pass on a claim to the producer/exporter. EU legislation: Liability for defective products The Business Social Compliance Initiative (BSCI) is an auditing system to monitor the social performance of suppliers. It has been developed by European retailers to improve social conditions in sourcing countries. http://www.bsci-intl.org Non-legal requirements ISO 14001 Certification scheme which provides generic requirements for an organisation's environmental http://www.iso.org policy. SA 8000 Certification standard by Social Accountability International (SAI) for the improvement of working conditions. http://www.sa-intl.org Besides social and environmental aspects of production, Fair Trade certification also covers a http://www.fairtrade.net/ fair wage to labourers involved in the production of candles. Still a small, but growing segment. Fair Trade candles are often made of alternative base materials, like palm wax or beeswax. FSC certification assures environmentally appropriate use of the forest. http://www.fsc.org Note that BSCI has become a standard requirement of many importers, while ISO, ASA, Fair Trade standards can differ for each importer. Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland Price Table 1: Indicative retail prices per segment Within the Finnish market, prices of home accessories can differ substantially. The price of accessories is mainly based on the product’s size, composition and design. Your products will be sold to Finnish consumers at a price that is many times higher than your selling price. The consumer price is approximately 4-6.5 times the FOB price in the country of origin (Table 2). The margins are divided among the different players in the trade channel. In the event that retailers trade directly with exporters, the entire margin (including the wholesaler’s margin) goes to them. Besides energy, labour and transport costs, FOB prices depend heavily on the availability and prices of the raw materials. Price increases of raw materials are not usually passed on to consumers directly but, instead, are deducted from the exporters’, importers’ and retailers’ margins. Low end (IKEA) Middle (Zara Home) High end (Stockmann) Candles €1.50 - €13 €10 - €25 €20 - €40 Storage €1.50 - €20 €10 - €65 €45-€150 €1-€30 €13-€40 €30 -€90 n.a n.a. €10-€30 Accessories (photo frame) Seasonal/party Table 2: Indicative price breakdown per segment (FOB price =100) Table 2: Indicative retail price breakdown Low margin 100 100 100 +20 120 +15 115 +15 115 Wholesalers' margins (50/75/90%) +60 180 +86 201 +104 219 +162 342 +222 423 +327 546 +68 410 +85 508 +109 655 Selling price, VAT (24%) Promotion Product presentation Candles: o o o Candles are no longer just a functional item but have become a decorative home accessory in their own right, influenced by trends in home decoration. Besides appearance, scent has also gained in importance. Low-end segment: basic candles are normally imported in simple consumer packaging, packed in sets, stating the burning time. Mid-end segment: fancy candles are typically seen as gift articles. They are normally sold through department stores and specialty home accessories and gift shops. Fancy candles are imported without consumer packing. The retailer takes care of the in-store promotion and will offer a branded carrier bag at point of sale. In retail, fancy candles are usually offered without any consumer packaging, but may carry a tag or sticker carrying the brand name as well as any specific features (origin, material). High-end segment: scented candles or other high-end candles are often sold under specific brand names in the market. The exporters typically supply tailored products on request, including packaging. Retailers will offer them in display units in their shops. Storage: o o High margin FOB Price Transport, handling charges, transport insurance, banking services (20/15/15%) Retailers' margins (90/110/150%) o Middle margin Storage products are amongst the most important categories in home decoration. They have multi-purpose uses (for example, to store jewellery or laundry), and can be found inside the house as well as outside. Low-end segment: price and volume are most important. Boxes and the like are often offered in sets, stacked or nested to indicate their functional purpose. Low-end storage products can be found at many different types of outlets, from general interior stores Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland o o o (IKEA), to supermarkets (S Markets, K-Citymarkets and Tarjoustalo) and lower-end department stores. Little care is taken to brand or package them. Mid-end segment: products are trendier, but compared to the high-end segment, there is less focus on new or innovative shapes or hand-made effects. Some material combinations (e.g. wicker and fabric) and accessories are added (e.g. screen-printed text) for effect. They are promoted as a feature of the retailer’s own brand collection. High-end segment: hand-made, intricate weaving techniques and ‘origin’ are well appreciated and promoted. They will be displayed as stand-alone objects or as part of collections of decorative products, and promoted as a beautiful gift. Opportunities are mostly found in the mid-high and premium market, as Finland is considered one of the mature markets1. Any exporter entering a mature country, like Finland, will have to offer clear and different benefits from what the consumer has already seen. It is crucial to pay special attention to design, accessories and handweaving. Decorations: o o o o Low-end segment: products are often purchased to refresh the home interior at low cost. Some of the old accessories are replaced with new ones matching the style and colour of the room. Mid-end segment: especially in this category, trends are decisive factors in the saleability of the products. Products should also promote a certain atmosphere/mood. This can be done by using special colours, materials, forms, fragrance, etc. All these tools should give the customer a specific, personal feeling, like ‘home’, ‘relax’, ‘strength’, ‘active’, etc. High-end segment: consumers appreciate the fact that articles are hand-made, provided they clearly radiate this in terms of uniqueness and exclusivity; of course, their quality and finish should be comparable to machine-made products. The emphasis in this segment lies on objects in small series, using innovative ideas. They must be clearly distinguishable by consumers with a strong individual preference for quality. Attractive consumer packaging is important, especially for home decorations that are sold as gifts. Consumer packaging should attract attention, clearly show the contents either by picture or by see-through packing - and contain information on the use of the product. In other words, the packaging should match the design, image, quality and price of the product. Seasonal/party: o o o o Bonding, creating nostalgia and cosy atmosphere, eating together are part of this market segment. Especially in times of adversity, like the current economic crisis, people want to make home cosy and tend to spend more on items that can bring this about. Christmas is one the main festivities in Finland. Other festivities are birthdays, school/study graduation, Mid-summer, Easter and Vappu2. Low-end segment: basic decoration is still important. Cheaper materials are used; decoration is made of plastic rather than glass, and the finishing of products is of basic quality. Products are machine-made and more standardised. Mid-end segment: products are purchased to create the atmosphere of the festivity, rather than to show one’s identity. Note that the mid-market is usually trend sensitive, but for Christmas/Easter articles, consumers remain rather conservative. Product design should, therefore, stay within their comfort zone. An example is the use of traditional colours, like baubles in red, green, silver and gold. High-end segment: articles are in a variety of materials, ranging from paper maché to glass. The hand-made is again important. Also the ability to “collect” by adding new items to the old ones is popular, instead of acquiring an entirely new collection. 1 A mature market is a market that is extremely segmented. In all segments of the market (low-end, mid-end, high-end) sub-segments can be found. In these markets, most opportunities can be found in the higher market segments, where you can differentiate from competitors. Designs, hand-made and branding are of utmost importance when targeting these segments. European mature markets are: Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, the Netherlands, Norway, Sweden, Switzerland and United Kingdom 2 Vappu is celebrated on the evening of 30 April and continues to 1 May, with Finnish traditional drinks and food. Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland o ‘Celebrating and celebrations’ offers important opportunities for exporters from developing countries to adapt to or adopt a ‘moment’ market – a market that focuses on a moment in consumption rather than on a general or permanent functional or emotional consumer need or demand. There are many different ways to stay up to date with your product development. By taking some time to read magazines and visit trade fairs, you can get an idea of what is happening in the home sector. Marketing: o The best opportunities in Finland for DC exporters can be found mostly in the mid-high to premium market, meaning you have to pay special attention to design and quality. Please also refer to CBI’s Trend Mapping for Home Decoration and Textiles for more information. o In general, the low-end market is dominated by products from cheap mass-production areas and it will be almost impossible to compete with this. If you are able to consistently supply large quantities at low prices, large retail chains may be interesting partners to target for this segment. o The influence of large chain store retailers in the value chain of home accessories has increased significantly in Finland at the expense of the position of wholesalers and importers. Nevertheless, wholesalers/importers are still an interesting option as they are specialising in terms of products, quality and design in order to cater to the middle-high market. DC exporters can supply wholesalers/importers, but they have to be able to meet the high requirements of these players in the value chain. Large chain stores operating in Finland include Stockmann, Kesko, S-group, Ikea, H&M, Hemtex, Tokmanni group and Anttila (Kodin 1). Examples of other design stores in Finland are Globe Hope, Peroba, Nougat, Mifuko and Indiska. o In order to access the mid-high and premium segments, you need a promotion strategy, where you tell the story of your product (please also refer to CBI’s Trend Mapping for Home Decoration and Textiles for more information). Features that may be of interest to Finnish buyers are: - Hand-made: home accessories can be hand-made and are usually sold at a premium compared to mechanically produced products. - Traditional designs or handicrafts: home accessories are often based on traditional and ethnic designs. These products are often purchased as art and considered heirlooms. - Promote naturalness: exporters can promote the use of natural products as a premium. Besides the use of wood as the main raw material, other products can be used in this industry as well. o As in other mature markets, Finnish consumers are increasingly interested in products which are produced in a sustainable and ethical manner. Take notice of the importance of environmental and no such things as child labour issues. o If a DC producer of home accessories wants to export modern products (in terms of design) to Finland, it is essential to partner with Finnish/European buyers. They can assist with designs that are in harmony with Finnish fashion, for it is very difficult for exporters to familiarise themselves with Finnish taste within this small niche segment. o Trade fairs are still the most important way to meet new clients within the home accessory sector. No important international trade fairs are held in Finland for exporters of home accessory products. Therefore, your best options to meet potential Finnish buyers are: Ambiente : http://www.ambiente.messefrankfurt.com Tendence: http://tendence-lifestyle.messefrankfurt.com Maison et Objet : http://www.maison-objet.com Xmas world: http://christmasworld.messefrankfurt.com Spoga : http://www.spogagafa.com Doing business in Finland: o When intending to sell products to Finnish partners, it is advisable to learn what they value when doing business: efficient negotiations, explicit offers and terms, even quality, punctuality, as well as compliance with law, contracts and other specified requirements. Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer CBI Product Factsheet: Home Accessories in Finland o Be honest about the product and be realistic about your delivery times. Do not make claims which cannot be substantiated. o Respond swiftly in your communications with potential clients. Provide them with prompt and accurate information o Ensure your product documentation is ready and up-to-date. For more information on promotional assets and skills, see the CBI Buyer’s Black Box for Home Accessories. Place Figure 1: Apparent demand for home accessories in Finland, value in € thousands o o o Figure 3: Figure 2: Production of home accessories in Finland, value in € thousands Apparent demand for home accessories in Finland amounted to € 72 million in 2011. Over the period 2007-2011, demand increased by 0.5% annually. Finland’s GDP remained relatively stable in 2012, and it is predicted to remain this way in 2012-2013 and to grow by 1.2% in 2014. Nevertheless, the construction sector in Finland is anticipated to decline annually by 9.5% between 2011 and 2013. In the short- term, this is likely to have a negative impact on home accessories, given that new housing and people moving house usually have a positive influence on home accessory sales. However, even though the housing market will remain vulnerable, the forecast shows that it will slowly pick up again after 2013. Between 2007 and 2011, production of home accessories in Finland decreased slightly by 0.8% annually, amounting to €22 million in 2011. The decrease in the domestic production of home accessories is likely to be replaced by imports from DC. DC share in Finnish imports of home accessories, in % of total imports Figure 4: 80% 60% 2007 40% 2009 20% 2011 0% 8 7 6 5 4 3 2 1 Finnish imports of home accessories from DCs, value in € million 000 000 000 000 000 000 000 000 0 decoration storage seasonal candles 2007 Source: Eurostat, 2013 2009 Source: Eurostat, 2013 Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer 2011 CBI Product Factsheet: Home Accessories in Finland o o After the Netherlands (which has a 30.7% share of total supplies, mainly re-exports), major suppliers to Finland are China (22.8%), Sweden (16.8%) and Estonia (11.8%). Imports from DCs decreased by 5.2% in the period 2007-2011 and accounted for 26.6% of total imports of home accessories in 2011. During that period, China remained the leading DC supplier. People tend to reduce their spending on home accessories during an economic crisis, which might explain the total decline of 0.4% in imports and a decrease of 5.2% in imports from DCs. In the longer term, however, it is expected that as Finnish production of home accessories declines DC importers will grow in importance. Figure 5: Finnish exports of home accessories, value in € thousand 12 000 10 000 8 000 Candles 6 000 Storage Seasonal/party 4 000 Decoration 2 000 0 2007 2009 2011 Source: Eurostat (2013) o Finnish exports of home accessories are supplied almost entirely to other European destinations (such as Sweden, Estonia and Russia) making Finland a possible entry point to reach surrounding markets, including BRIC market Russia. This survey was compiled for CBI by ProFound – Advisers In Development. Disclaimer CBI market information tools: http://www.cbi.eu/disclaimer Source: CBI Market Information Database • URL: www.cbi.eu • Contact: [email protected] • www.cbi.eu/disclaimer
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