on deck Help Community Harvest feed the hungry this holiday season by donating to the JBYP FOOD DRIVE on Nov. 15, from 11 a.m. to 1 p.m. at Buehler’s Fresh Foods in Nobles Pond. Get a jump start with one -stop holiday shopping at our CHRISTMAS TABLE TOP EVENT on Tuesday, Nov. 18 from 5 to 7 p.m. at Saint George Serbian Center in North Canton. Joining Businesses, Creating Community the communicator November 2014 www.jbcc.org Refunds, prizes offered for early dues payments Want to start 2015 off right? How about an End of Year Discount on your chamber dues? Invoices for 2015 membership dues with the Jackson-Belden Chamber of Commerce have been mailed. The first 100 members to pay their 2015 dues will receive a 15 percent discount! Refunds will be mailed. In addition, all members who pay their dues by Dec. 31, 2014 will be entered into a drawing for the following prizes:   16 members will get 16 percent off of their 2016 dues; 12 members will get one month of free advertising in our newsletter, on our Facebook page, and on our brand new jbcc.org website. We appreciate all of our JBCC members and encourage you to take advantage of this special offer by paying your 2015 membership dues early. If you have any questions, give us a call at (330) 833-4400. Chamber website redesigned Calendar of Events Wed 12 Westfield Bank Small Business Success Symposium Thu 13 Business After Hours/Ribbon Cutting • Katy’s Kreations, LLC Sat 15 Jackson-Belden Young Professionals Food Drive Sat 15 First Annual Shady Hollow Country Club Homecoming Dance Tue 18 Christmas Table Top Event Wed 19 Thu 27 12:30 to 5 p.m. • Admission is free Blair Conference Center • 9079 S. Leroy Rd. • Westfield Center, OH For information call Jennifer Nixon at 330.887.8983 5 to 7 p.m. • 1912 Woodlawn Ave. NW 20% discount on items being offered the day of the event Chamber members: $5 • Non-members: $10 11 a.m. to 1 p.m. Buehler’s Fresh Foods - Nobles Pond • 7138 Fulton Dr. NW Donations will benefit Community Harvest, Inc. Music at 6 p.m. • Dinner at 6:30 p.m. • Dress: Semi-Formal Shady Hollow Country Club • 4865 Wales Ave. NW • Massillon Admission: $35 per person • Information: (330) 832-1581 5 to 7 p.m. • Saint George Serbian Center 4667 Applegrove St. NW • North Canton Admission: Free to Guests • Vendor Table Fee: $25 AultCare QuickConnect Networking Luncheon 11:30 a.m. • Glenmoor Country Club • 4191 Glenmoor Rd. NW Robin Sacks, 1minutemindset: “You’re over thinking everything!” JBCC members: $18 • Non-members: $23 • Registration begins 11 a.m. Happy Thanksgiving! Looking Back Chairman’s Message Photos from recent events on the Jackson-Belden Chamber calendar This year is coming to a close fast. Before you know it, the holidays will be upon us and the snow will soon be flying! (Hey, don’t shoot the messenger!) October was a jam-packed month for our Chamber. We proudly kicked off our JBYP organization with 50 folks out to support the launch and the unveiling of their new logo. Both our young professionals and our �seasoned’ professionals were very supportive of this exciting new group. We had several unique outings in our community last month, including the KSU Stark Adventure Race and the Jackson Township Haunted Hayride. In addition, we enjoyed two wonderful Business After Hours at Harbor Massotherapy and The Twisted Olive. The Twisted Olive, owned and operated by the Swaldos of Gervasi Vineyard & Italian Bistro fame, is a wonderful addition to our fine selection of dining options in the area. You’ll want to be sure to check it out soon. Business During Hours Mathnasium, Sept. 24 Lastly, we partnered with the Massillon Area and North Canton Chambers to put on a very informative Legislative Breakfast featuring an update on the Affordable Care Act by Mike Novelli of AultCare. Please visit our website and view the pictures of our Chamber events in the photo gallery. I want to thank our Ambassadors and our TIP Club Leaders for all their hard work in making our Chamber members and guests feel welcomed at all our events and TIP club meetings. I also want to thank all of our military veterans who have served our nation with such distinction. Veterans Day is this month, and we appreciate their service. Business After Hours Black McCuskey Souers & Arbaugh @ Fox & Hound Sports Tavern, Sept. 25 NEED PHOTO Thanksgiving Day will usher in the holiday season, and we hope you have a wonderful Thanksgiving. We all have much to be thankful for, in our personal lives and as a community. With the holidays approaching, be sure to get a jump-start by attending our Christmas Table Top event, Nov. 18 at Saint George Serbian Center. Lots of great gifts and gift ideas will be on display. We hope to see you there! Thank you so much for your support of our Chamber. I am looking forward to seeing you at our many upcoming networking and community programs. Thomas W. Schmidt Chairman of the Board Ribbon Cutting Conrad’s Tire Express & Total Car Care Sept. 26 View photos from past events in our online photo gallery: www.jbcc.org/events-galleries New MEMBERS ASCENT AUDIOLOGY & HEARING Kelly Overcasher 6647 Frank Ave. NW North Canton, OH 44720 (330) 494-8348 www.ascentaudiologynorthcanton.com Ascent Audiology & Hearing is a premier audiology practice, providing a suite of audiological services including prevention, diagnostic care, hearing aids, counseling and personalized aftercare. Our services are customized to each patient’s individual needs. AZIMUTH LEADERSHIP PARTNERS Heather Richkowski 2113 Old Elm St. NE Canton, OH 44721 (330) 323-7782 We offer more than 15 years of human resources experience. Specialties include organizational development, employee relations, recruiting, labor relations, EEOC compliance, affirmative action plans, environmental health and safety management, OHSA compliance, workers compensation cost reduction and claims handling, and benefits selection and administration. BUCKEYE TECHNOLOGY SERVICES Eric Layne 8722 Wonderland Ave. Clinton, OH 44216 (330) 324-8648 www.buckeye-tech.com The staff at Buckeye Technology Services has worked on computers and networks for some of the largest companies in the world. We pride ourselves in maintaining a small-firm feel by treating each client with care and consideration. We’ve hand-picked a high-quality team of creative technicians with the diverse skills needed to solve any problem. No issue is too big or too small. Contact us today for a free phone consultation. COUNTY FIRE PROTECTION Lori Ann Crowe 4620 Crystal Parkway Kent, OH 44240 (330) 673-3600 ext. 110 www.county-fire.com Our highly trained, prompt, and courteous technicians are equipped with the latest technology and tools to manage any fire protection service both cost effectively & efficiently. Including, state of the art GPS Work Order software that ensures immediate service and quick-turnaround. In addition to rigorous training, our continuing education goals are met through our inhouse training facility located in our corporate office for all technician training needs. FIRST DATA Bobby Greco 2811 River Run Cir. NW North Canton, OH 44720 (330) 354-9016 www.firstdata.com At First Data, we look for every opportunity to help customers leverage more value from each transaction—developing new solutions to make them simpler, faster, safer and more rewarding. We’ve entered the age of Universal Commerce, where the lines between in-store, eCommerce and mobile commerce are blurring. First Data is focused on delivering the integrated buying experience that today’s consumers demand—anywhere, any time and on any device. FOR A CHILD LLC Stacie Scheurer 1300 S. Main St., Ste. #1000 North Canton, OH 44720 (330) 966-7010 Providing the finest in preschool education and daycare services for your child. CBRE Dean Bacopoulos 3421 Ridgewood Rd. Suite 150 Akron, OH 44333 (330) 670-4405 FORQUER HEATING AND AIR James Forquer 4565 Shriver Rd. North Canton, OH 44720 www.cbre.com/akron CBRE is the global leader in real estate services. Each year, we complete thousands of successful assignments with clients from a gamut of industries. This volume creates market knowledge that allows us to seize opportunities, speed the business process and create the most thorough, precisely accurate picture of global commercial real estate conditions and trends. www.forquerheating.com Proudly serving our customers Heating and Cooling needs in the Akron/ Canton area since 1996. Now installing the new Nest ''Thinking'' Thermostat—proud recipient of the Angie’s List Super Service Award two years in a row. We are now offering Financing on new equipment. Please give us a call today and ask about our current specials or find them under the “Specials” tab on our website. For Jackson-Belden Chamber Membership Info: (330) 833-4400 KOZMO’S GRILLE Rick Taylor 37 First St. SW Massillon, OH 44647 (330) 832-8807 New MEMBERS (continued) HYATT PLACE CANTON Jack Butler 5421 Whipple Ave NW North Canton, OH 44720 (330) 244-1700 www.hyattplacecanton.com The New Hyatt Place Canton is located in the Belden Village Shopping area. Our hotel includes a complimentary breakfast, indoor pool & fitness center. INFINITY HOMES & REMODELING, LLC Brian St. Jean 1628 Blempton Rd. NW Massillon, OH 44646 (330) 412-6636 www.infinityhomesremodeling.com Infinity Homes & Remodeling serves Northeast Ohio. We are a custom home builder and experienced remodeling contractor. Infinity Homes & Remodeling specializes in new home design, quality construction, custom additions, and various remodeling services. Whether your looking to build your 1st home, move up to a larger family friendly home, down size to an ''empty nest'' retreat, or fix-up your old tired home, we have the tools and experience to design and build it for you. www.kozmosgrille.com Kozmo's Grille. It's Different! Well not too different. Not like over-the top, make-you-feel-uncomfortable different. No, it's more like ...in-a-150-yearold-renovated historic building different. Or, like comfortable-ambiancewith-nostalgic-quality different. It can be just-two-of-you-or-a-whole-bunchmore different. It's definitely wood-hearth-oven-pizza different (yum!), And, appetizers-and-entrees-you never-had-before different (yum, yum!). Martini-cosmopolitan-tequila-get-together kinda different (real different!). The way-we-prepare-it-and-serve-it-different. Upscale-atmosphere-withoutupscale-prices-different. Easy-to-get-to-fun-to-be-at-different. POTBELLY SANDWICH SHOP Tim Johnson 4460 Belden Village St. NW Canton, OH 44718 (234) 521-7265 www.potbelly.com Long before the sandwiches were toasted and cookies were on the straws, there was a young couple who owned an antique shop. They decided to start serving lunch to their customers. As time passed the ''little antique shop that could'' was slowly turning into quite the lunchtime getaway, complete with toasty warm sandwiches, homemade desserts and even live music. In 1996, Bryant Keil bought the original store on Lincoln Avenue in Chicago. Together with his team, Bryant set out to spread the Potbelly love across the country, creating shops with the same neighborhood feel as the original. Today, the magic continues with more than 280 Potbelly Sandwich Shops in neighborhoods around the country. THE HOUSE OF LAROSE Keith Watts 6745 Southpointe Parkway Brecksville, OH 44141 (330) 746-7500 www.houseoflarose.com The House of LaRose distribution facility has over 300,000 square feet of office and warehouse space under one roof, with the capacity to store 1.5 million cases of beverage products. The beverage distribution business currently employs approximately 305 people servicing over 5,200 customers in eight Northeastern Ohio counties. The Company sells and distributes the following products: Anheuser-Busch InBev, Yuengling, Goose Island, Corona, Mike’s Hard Lemonade, Monster energy drinks, Taste of Florida drink mixes, Dad’s Root Beer, and Icelandic Glacial water. VIRIDIAN ENERGY Roger Nichols 8155 Walter St. NE Massillon, OH 44646 (330) 949-7801 www.viridian.com Viridian is an energy company with residential and commercial customers, served by a network of independent associates who offer customers a full portfolio of responsible energy options: electricity from renewable sources, natural gas that mitigates emissions through carbon offsets and affordable solar power for homes. We value our associates and take great pride in the financial success enjoyed by many. Most of all, we value each and every one of our customers, who are our driving force as we continue on our path Keep up with the Chamber at the all new www.jbcc.org The schedule of speakers for the 2015 AultCare QuickConnect Networking Luncheon series has been set, and it features a lineup of motivational speakers that will enlighten and inspire members and guests. The monthly luncheons take place at Glenmoor Country Club in Jackson Township. Individual reservations can be made for each luncheon, or season passes can be purchased for the entire year. Sponsorships are available for Sweet Treats, Centerpieces, Season Pass Drawing and Spotlight Company. Here is the lineup for 2015: January 21 Speaker: Craig D. Chamberlain, CAIR Leadership Topic: “Beach Ball Perspective” February 18 Speaker: Renee Powell, Clearview Golf Course Topic: “History of Clearview Golf Course” March 18 Speaker: Christopher Milo Topic: “Use Your Talents” April 15 Speaker: Tim Dimoff, SACS Consulting & Investigative Services, Inc. Topic: “Harnessing the Positive Law of Attraction to Build Your Successful Future” May 20 Speaker: David Baker, Pro Football Hall of Fame Topic: “How to Lead a Hall of Fame Life” June 17 Speaker: Sue Grabowski, Grabowski & Company Topic: “Talking the Talk — How to Communicate with Diverse Generations” Speakers like Bill Truax of Trufield Enterprises, Inc., who spoke in October, never fail to entertain, inform and inspire attendees at the monthly AultCare QuickConnect Networking Luncheons. July 8 Speaker: Kevin Nisly, Pole Position Marketing Topic: “Understanding Your Online Presence and How It Can Impact Your Business” August 19 Speaker: Fred Reikowsky, Legacy Business Leaders Topic: “Managing Business Growth for Profitability (and Sanity)” September 16 Speaker: Marvin Montgomery, Marvin Montgomery, Inc. Topic: “Are You Practicing on Your Customers?” October 21 Speaker: Dawn Waldrop, Best Impressions Topic: “The POWER of Color” November 18 Speaker: Bob Gessner, MCTV Topic: “MCTV Q&A” December 16 Speaker: Ivana Taylor, DIY Marketers Topic: “How to do LESS Marketing and make MORE Money” Contact the Chamber at 330-833-4400 for information about reservations, season passes or sponsorship opportunities. MEMBER PROFILE: A common problem among most businesses is not getting paid for services or products rendered. Hundreds of billions are lost each year due to bills unpaid, bounced checks and credit card charge backs. Like everyone who has ever been in business, John Covender understands the problems it can cause when someone doesn’t pay you. Coming from a background in restoration cleaning and construction work, he was determined to find a better way. He created KnowYourCustomers.com to pre-qualify and warn business owners of potential customers who may have previous unpaid transactions. Traditional tracking methods are expensive, and most are dated and inaccurate; in addition, many bad business debts are far too small to recover via costly current collection methods. KYC uses a central database that tracks prior customer payment patterns so businesses across multiple industries and demographics can communicate with one another. The result is an affordable, real-time solution that saves companies money that would normally be lost to bad business transactions. Economic times have changed dramatically and it is time to provide an easyto-use system with real-time access to information about a consumer before you engage into a contract with them. The goal of KYC is to help interrupt the cycle of loss experienced by businesses. This is not only important to KYC, but will help and sustain a successful long-term business environment for our clients. KYC provides real-time links to various industries and business record types creating a first-to-market service that can access customer financial data trends simultaneously. Many types of industry verticals have tracking organizations that act as a clearing house for payment history information. However, they are limited to information available only within their own specific industry. NONE of these boutique clearing houses are capable of communicating with other industries outside of that vertical. For years “business” has been about the consumer and now with KnowYourCustomers.com, businesses have a knowledge base tool for their own use in real-time. Currently there are very few easily available and cost effective resources to help protect businesses before they extend credit to or do business with a potential slow or non-paying customer. KYC is not only recession proof, but during unfortunate market downswings would actually bring in more clients as businesses seek to minimize potential losses. KYC’s main service is payment pattern information collection which is distributed through a central searchable database. The database allows KYC users access to vital information before a transaction is complete. Providing this information helps reduce the risk to the seller and helps to limit losses caused by potential non-payers, slow payers, non-sufficient funds, and charge backs that cost business owners billions of dollars. The benefit of KYC is to allow businesses access to current information for non-paying customers in order to decide whether to enter into a relationship with them. KYC gives businesses the opportunity to reduce costs associated with trying to collect bad debts as well as proactively engaging with quality customers from the start. Each month we showcase a Chamber member’s business or organization. To be considered, send a 500-word article that highlights your company, services, staff, products, or similar topics, to Ashley Winter at [email protected]. High resolution logos and photographs should be included. The Chamber reserves the right to include articles at its own discretion and may edit your submission for grammar and style. Articles are considered for publication in the order in which they are received. Nov. 18 5-7 pm Saint George Serbian Center • 4667 Applegrove St . NW • North Canton FREE ADMISSION for attendees • Catering by George Vendor Tables only $25 • Sell at your table • Space is limited, call the Chamber to reserve yours: 330-833-4400 Review Floor Plans on-line at www.devilleapts.com 330-492-8650 www.devilleapts.com from our members Gill Joins Wealth Division at Premier Bank & Trust Premier Bank & Trust announced that Julie Gill has joined their Wealth Division team. With more than 18 years of banking experience, Julie will be the Assistant Vice President, Private Banking Officer, serving Canton and surrounding areas. In this role, she will be responsible for increasing the bank’s focus on the affluent market, in addition to growing private banking for the Wealth Division in Stark County. Premier Bank & Trust’s approach to private banking is unique, in that Julie will work hand-in-hand with bankers from all lines of business enabling clients to receive one-onone personalized solutions and client service. The Wealth Division is well positioned to deliver exceptional service while focusing on client relationships. “Julie is an experienced banker who is deeply entrenched in the community, which makes her well-qualified to work oneon-one with clients to understand and develop customized solutions for their financial banking needs,” said Rick Hull, President and Chief Executive Officer. Raised in Stark County, Julie is active in the community. She is chairperson and committee member for Vintage Canton, committee member for Mercy Service League at Mercy Medical Center, cash controller for the Balloon Classic and cash controller for the Taste of Canton. CareSource Offers Reminder of Approaching Deadlines, OSHA Changes CareSource provided the following information that may be helpful to employers: Nov. 24, 2014 is the deadline for group rating programs, and if you are new to a group rating program we request that we receive your enrollment documents by 11/17/14 (If you are already in group rating, you will be automatically renewed into the 2015 program). Jan. 23, 2015 is the enrollment deadline for group retrospective rating programs. If you have dual invitations to both a traditional group rating program and a group retrospective rating program, please let CareSource know by Nov. 17 which program you are choosing, to ensure that you are filed into your desired program in a timely fashion. Another Billion Back: This rebate was formally approved by the board of directors of the Bureau of Workers Compensation. If you have an active and up-to-date policy or policies, you are eligible to receive a rebate which will be calculated at 60 percent of what was paid for the 2012 policy year (July 1, 2012 through June 30, 2013 for private employers, and Jan. 1, 2012 through Dec. 31, 2012 for public employers). Checks will be disbursed through November. Webinars: Group Rating and Group Retro savings/refund structures can change with each policy year, as can the program levels for which you may be eligible. If you need help discerning the pros and cons of each program, we are continuing to offer webinars on this topic. OSHA Changes: The Occupational Safety and Health Administration (OSHA) has recently announced changes to both reporting and recordkeeping guidelines effective Jan. 1, 2015. As of Jan. 1 all employers must report:    All work-related fatalities within 8 hours (currently required). All work-related inpatient hospitalizations, any amputation or loss of an eye within 24 hours. Additionally, OSHA has greatly expanded the list of employers that must keep records, such as bakeries, auto dealers, and museums (see attached information). Employers can report to OSHA by calling 1.800.321.OSHA (6742) or by using the soon-to-be-released online form. Unemployment Compensation: You may have recently received a communication from the Ohio Department of Job and Family Services (ODJFS) regarding an electronic data exchange system available to employers. The State Information Data Exchange system (SIDES) and SIDES EResponse described in the ODJFS communication is an option for employers but not mandatory. Employers can still receive and respond to unemployment claims using their current method. All responses to ODJFS should be submitted timely and with adequate information relevant to the employment separation. News Briefs Morse Joins Westfield Bank Medina Market Commercial Lending Team Westfield Bank’s Small Business Success Symposium Set for Nov. 12 Lenora Morse recently joined Westfield Bank as Vice President and Commercial Lender, responsible for creating and sustaining banking relationships with businesses across Northeast Ohio. If you are a business owner committed to sustained growth or are planning a transitional event within the next 10 years, join Westfield Bank for a symposium uniquely designed to help you plan for the future of your business, your family and your legacy. Prior to joining Westfield Bank, Lenora developed her skills working in financial services for local businesses, private and super regional financial institutions. She brings an extensive background in commercial banking and treasury management that has been accumulated through 12 years of experience of providing business owners with holistic financial solutions. Lenora graduated from Baldwin‐Wallace College with a Bachelor of Arts degree in Business Administration with minors in Finance and English. A Medina resident, Morse is a dedicated community servant leader and volunteer. She is a graduate of Leadership Medina County Class of 2013, Past Chair of a Healthcare Banking Team, a volunteer for Junior Leadership Medina County and Feeding Medina County. She is an active member of the Northeast Ohio Affiliate of Susan G. Koman, NAWBO (National Association of Women Business Owners), Ladies Who Launch and various other organizations. “We are excited to have Lenora join our team. She shares values that are important to Westfield Bank, including honesty, dependability and trust,” commented Senior Vice President Kurt Kappa. “She has a strong reputation within the community and works closely with clients to learn their business needs and develop solutions. Lenora’s skills and experience demonstrate sharing knowledge and building trust, which is what we are known for.” Westfield Bank is one of Northeast Ohio’s leading financial institutions and rated five‐star “Superior” by BauerFinancial, an independent rating company. Through knowledgeable banking professionals and the conveniences of online technology, Westfield Bank provides comprehensive commercial and personal banking services to Northeast Ohio customers and independent agencies that represent Westfield Insurance. Westfield Bank is an affiliate of Westfield Insurance, one of the nation’s 50 largest property and casualty insurance groups, represented by a network of over 1,000 independent insurance agencies. In business for more than 160 years, Westfield provides commercial and personal insurance in 21 active states and surety services to customers in 31 states. Westfield’s “Small Business Success Symposium” will take place Wednesday, Nov. 12 from 12:30 to 5 p.m. at the Blair Conference Center, 9079 S. Leroy Rd. in Westfield Center, Ohio. There is no fee for the program, but attendees are asked to register by calling 330-887-8983. Many privately held businesses face various issues, including:    Understanding the value and worth of a business; Determining how and when to exit your business on your terms; How to successfully manage growth and navigate “no man’s land.” Registration will begin at 12:30, with the speakers and panel discussion taking place between 1 and 4 p.m., followed by a networking session from 4 to 5 p.m. Scheduled to speak are: Richard Martin, JD, LLM, CFBS, CFP®, CLU, ChFC, MBA. Richard Martin brings a wealth of information on business valuation to our discussion. As the manager of the newly formed MassMutual Closely-held Business Evaluation Program, Richard leads a team of financial professionals in evaluating the estate and business planning needs of closely-held business owners. Mark Dorman, CLU®, ChFC®, CFBS, Certified Family Business Specialist. Mark Dorman specializes in small business issues related to transitioning leadership or exit planning. He is President of Dorman Legacy Advisors, LLC, and Founder of the Midwest Family Business Center. He is a recognized industry leader with more than 28 years of experience working with business owners, corporate executives, and retirees. Doug Tatum, Chairman at Newport Board Group. Doug Tatum, author of award winning, best seller No Man’s Land, used data from the Institute for Exceptional Growth Companies IEGC to describe how companies that are too big to be small and too small to be big can transition and become the real Economy Heroes. Mr. Tatum, a recognized expert on capital markets and the entrepreneurial growth economy, has testified before the U.S. Congress about the financing challenges growing companies face.
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