Fifth Annual International Conference on Innovations and Best Practices in Business, Human and Other Earth Resources Management January 15-16, 2015 Organized By The first B-School of India Indian Institute of Social Welfare and Business Management Management House, College Square West, Kolkata – 700073 Tel: +91-33-22413756, Fax: +91-33-22413975 Email: [email protected], Website: www.iiswbm.edu About the Conference Modern world is witnessing developmental activities at a very fast pace. The impact of this process had led to many crises globally, thereby raising fundamental questions on the sustain-ability of structural discourses and models of management. This conference theme processes to focus on contemporary perspectives of management science in general and management of more social welfare issues in particular. Brief Programme Schedule January 15, 2015 Time 9:00 a.m. - 10:00 a.m. 10:00 a.m. - 11: 30 a.m. 11:30 a.m. – 12 noon 12 noon - 01:30 p.m. 01:30 p.m. - 02:30 p.m. 02:30 p.m. - 04:00 p.m. 04:00 p.m. – 04:15 p.m. 04:15 p.m. – 05:45 p.m. 10:00 a.m. - 11:30 a.m. 11:30 a.m. - 12:00 p.m. 12 noon - 01:30 p.m. 01:30 p.m.- 01 45p.m. 01:45 p.m. - 02:45 p.m. Sessions Registration of Delegates (Ground floor Reception) Inauguration of the Conference Tea Technical Session – 1A, 1B, 1C, 1D Lunch Technical Session – 2A, 2B, 2C, 2D Tea Technical Session – 3A, 3B, 3C, 3D January 16, 2015 Technical Session – 4A, 4B, 4C, 4D Tea Technical Session – 5A, 5B, 5C Valedictory Session Lunch 2 Technical Session – 1A, Time: 12 noon - 1:30 p.m., Date: 15.01.2015 Sub-theme: Corporate Social Responsibility Chairperson: Dr. Konika Chatterjee Room No: 302 (3rd Floor) Hall Manager: Dr. Soubarna Pal Green Investing - trends and determinants thereof Rashmi Narayanswamy in Indian context (CSR-1) Bharti Vidyapeeth Deemed University, Pune A Comparative Study on Board Diversity and Amit Majumder Corporate Governance Practices of Selected Bijoy Krishna Girls’ College, Kolkata Major Listed Companies in India (CSR-2) Sudipti Banerjee University of Calcutta The Dialectic of Sustainability: Envisaging The Mousumi Guha Banerjee Question of Ethics as a Business Imperative Central University of Tibetan Studies, (CSR-3) Varanasi Implication of Corporate Governance: Poushali Das A Feminist Perspective in context to Indian Shree Agrasain College, Howrah Companies (CSR-4) Impact of Corporate Governance on the Dipanwita Chakrabarty, Wendrila Profitability of Indian Banking Sector (CSR-5) Biswas Haldia Institute of Technology, Haldia The Place of Aesthetics in Business (CSR-6) Shikharini Majumdar IISWBM, Kolkata 3 Technical Session – 1B, Time: 12 noon - 1:30 p.m., Date: 15.01.2015 Sub-theme: Marketing Chairperson: Dr. Nabinananda Sen Hall Manager: Ankan Banerjee Inclusive Marketing: A strategic marketing tool to attain High Industrial Growth and achieve High Market Share in Service Industry (MRKT1) Sustainable development through green practices: An exploratory study on selected hotels of Kolkata city (MRKT-2) Room No: 303 (3rd Floor) Tanuja Singh, M.S. Khan Babasaheb Bhimrao Ambedkar University, Lucknow R. P. Sharma Indian Institute of Foreign Trade, Kolkata Namrata Maheshwari Pacific University, Rajasthan A Study on Customer Buying Behaviour towards Biswajit Roy Different Brands of Laptops (MRKT-3) Future Business School, Kolkata Sudin Bag Vidyasagar University Audience Feedback Study on Marketing of Sports Leagues (MRKT-4) Way Forward Innovative Green Purchasing in Value Chain– For A Sustainable Future (MRKT5) Kisholoy Roy, Sayan Sahabuddin, Pratyusha Mallick Globsyn Business School, Kolkata Rabi Narayan Padhi Centre for Research in Materials Management, Kolkata & Indian Institute of Materials Management Identifying the choice motives underlying the Doel Mukherjee, Sandip Ghosh selection of green tea by consumers in Kolkata IISWBM, Kolkata (MRKT-6) 4 Technical Session – 1C, Time: 12 noon- 01:30 p.m., Date: 15.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Sudipti Banerjee Room No: 308 (3rd Floor) Hall Manager: Manjit Sarkar Work-life Balance Initiatives in Indian Public Shefali Nandan Sector Banks: Employees’ Perspective (HR-1) Motilal Nehru National Institute of Technology, Allahabad Effective Talent Acquisition - Experience from Arunava Narayan Mukherjee, Ishika Das Manufacturing Industry (HR-2) Globsyn Business School, Kolkata The Effect of E-Recruitment on the Traditional Arunava Narayan Mukherjee, Nikita Recruitment Process: Evidence from An SME Chatterjee (HR-3) Globsyn Business School, Kolkata HR Analytics: A Cutting-Edge Tool for Human Weena Yancey M. Momin, K. Mishra Resource Management (HR-4) Babasaheb Bhimrao Ambedkar University, Lucknow The Glass Ceiling to Women Leadership in Ragini N. Mohanty, Archana Rathod Corporate Hospitals (HR-5) Prin. L. N. Welingkar Institute of Management Development and Research, Mumbai Paths To Achievement Motivation Of College Paromita Ghosh Women In India: Is Autonomy Important? (HR- Department of Home Science, University of 6) Calcutta 5 Technical Session – 1D, Time: 12 noon- 01:30 p.m., Date: 15.01.2015 Sub-theme: Decision Sciences Chairperson: Dr. Sitanath Majumdar Hall Manager: Anupan Ghosh Collaborative Filtering of Ideas in Web 2.0 based Online Communities: A Conceptual Analysis (DS-1) Are you like me? The Relation between Diversity and Outcome in Large Scale Software Development (DS-2) Debasish Dutta NIT Silchar, Assam Innovative TQM practices in Establishing Quality for Management Education – A Review and Proposal of a Framework (DS-3) Impact of Digital Technology on Retail Strategy (DS-4) Goutam Sengupta, Sanjib Biswas, Kankana Mukhopadhyay Calcutta Business School, Kolkata Roopam Chandra, J. N. Bhargava University of Allahabad 6 Room No: 309 (3rd Floor) Subhajit Datta Singapore University of Technology and Design Technical Session – 2A, Time: 2:30 p.m. - 04:00p.m., Date: 15.01.2015 Sub-theme: Economics Chairperson: Dr. S.K. Mallick Hall Manager: Dr Soubarna Pal Inclusive Growth in India: A paradigm shift (ECO-1) Integrated Water Resource Management: Theoretical Proposition, False Prescription (ECO-2) Migration in quest of livelihood: A comparative study of two different agro-climatic regions, Ranchi district in Jharkhand and Nadia district in West Bengal (ECO-3) From Crops to Rubber: A Study on the Shift of Agricultural Management in Rural Tripura (ECO-4) A journey towards Indian rural banking- a study (ECO-5) Room No: 302 (3rd Floor) Reshmi Nandi Administrative Training Institute (ATI), Government of West Bengal A. K. Nandi, Subhadip pal Bidhan Chandra Krishi Viswavidyalaya, West Bengal Koustab Majumdar, Tapati Bhadra (Banerjee), Pritam Chanda University of Kalyani, West Bengal Samrat Goswami, Manish Sarkar Department of Rural Management and Development, Tripura University Dhananjoy Chakraborty, Madhumita Jana Sukanta Mahavidyalaya, Dhupguri, West Bengal Benefit delivery mechanism of the rural Suchismita Paul development schemes: an analytical study in the Department of Commerce, Gauhati University Sonitpur district of Assam (ECO-6) 7 Technical Session – 2B, Time: 2:30 p.m. - 4:00 p.m., Date: 15.01.2015 Sub-theme: Marketing Chairperson: Dr. Kalyan Sengupta Room No: 303 (3rd Floor) Hall Manager: Ankan Banerjee Sales Force Management –The Pharma Way Ragini Mohanty, Richa Shah (MRKT-7) Welingkar Institute of Management Development & Research, Mumbai Green Marketing Efficiency Measurement: A Dipa Mitra Data Envelopment Approach (MRKT-8) Bharatiya Vidya Bhavan Institute Management Science, Kolkata Employees’ Role in Service Delivery and Priyanka Guha, Debraj Datta Integrated Service Marketing Communication: Globsyn Business School, Kolkata An Exploratory Study on Front-line Service Employees at Reliance Trends (MRKT-9) of Consumer reviews for market structure analysis: Subhasis Dasgupta A text mining approach (MRKT-10) School of Management, RK University, Rajkot Kalyan Sengupta IISWBM, Kolkata Rural Marketing in India: Issues and Challenges Subhajit Basu Chowdhury, Avik Sanyal (MRKT-11) JIS College of Engineering, Kalyani A Study on Strategy Development of Rural Udit Chawla Tourism Using Customer Satisfaction & Service School of Management, RK University, Quality (MRKT-12) Rajkot Kalyan Sengupta IISWBM, Kolkata 8 Technical Session – 2C, Time: 2:30 p.m. - 04:00 p.m., Date: 15.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Sankar K Sengupta Hall Manager: Manjit Sarkar Organizational Stress among the Employees of Public and Private Sector Bank with Special Reference to North 24 Parganas District (HR-7) Women Empowerment in Indian Inc.: a study (HR-8) Room No: 308 (3rd Floor) Rajat Ghosh WBUT, Kolkata Sumanta Dutta, Surabita Roy Dinabandhu Andrews Institute of Technology and Management, Kolkata Talent Management- potency and success: An Mahuya Dutta Indian perspective (HR-9) Elitte Institute of Engineering and Management, Kolkata Strategic Human Resource Management: Ajit Dhar Dubey Integrating the Universalistic, Contingent, D.D.U. Gorakhpur University, UP Configurational and Contextual Perspectives (HR-10) Quality of Work- Life-A Fulcrum to Employer- Mandira Dey (Dutta), P.K.Tripathy Employee Relationship (HR-11) Burdwan University Madhumita Roy Institute of International Trade A Study on Different Generations of Employees Sujata Bose in Kolkata with Their Work Attitudes in NSHM Knowledge Campus, Kolkata Perspective (HR-12) Durba Pal Department of Management Studies, NIT, Durgapur 9 Technical Session – 2D, Time: 2:30 p.m. - 04:00 p.m., Date: 15.01.2015 Sub-theme: Environment Chairperson: Dr. Basab Choudhury Hall Manager: Anupam Ghosh Studies on Hydrochemistry, Heavy Metals and Bacteriological Contamination of Groundwater in Bardhaman District, West Bengal, India (ENV-1) Capacity building to mitigate arsenic pollution in groundwater of western Bengal Basin (ENV-2) Room No: 309 (3rd Floor) Ankita Mukherjee, Asit Kr. Batabyal Central Mechanical Engineering Research Institute, Durgapur U. Ghosal, P. K. Sikdar IISWBM, Kolkata J. M. McArthur Department of Earth Sciences, University College London, UK Understanding Arsenic Pollution in Surajit Chakraborty, P. K. Sikdar Groundwater: A Geostatistical Approach (ENV- IISWBM, Kolkata 3) Climate Change: Implications For Informal Neepa Banerjee, Surjani Chatterjee and Sector Human Resources (ENV-4) Ayan Chatterjee Department of Physiology, University of Calcutta Sarbani Mitra and K M Agrawal, Shankarashis Mukherjee IISWBM, Kolkata A Study on Recent Global Approaches towards Barnini Chakraborty Green Business for Healthy and Sustainable Institute of Business Management, Jadavpur Future (ENV-5) University 10 Technical Session – 3A, Time: 4:15 p.m. - 05:45p.m., Date: 15.01.2015 Sub-theme: Finance Chairperson: Dr. Malayendu Saha Room No: 302 (3rd Floor) Hall Manager: Dr Soubarna Pal Ranking of Companies Based on Discrminant Ashoke Mondal Scores: A Study (FIN-1) Department of Commerce and Management, West Bengal State University Role of Behavioral Finance in Investment Vinay Kandpal, P C Kavidayal Decision- A Study of Investment behavior of University of Petroleum & Energy Studies, Faculty members in Uttarakhand, India (FIN-2) Dehradun P C Kavidayal Kumaun University, Nainital The Greens, The Grays And The Global Stock Gagari Chakrabarti Market (FIN-3) Presidency Univerisity, Kolkata A Comparative Study on the Solvency and Joy Chakraborty, Partha Pratim Financial Performance of the Selected Life Sengupta Insurers in India (FIN-4) Alliance University, Bangalore NIT, Durgapur Integrated Water Resource Management: Jayita Bhaduri Theoretical Proposition, False Prescription (FIN- The Bhawanipur Education Society College, Kolkata 5) Jita Bhattacharyya Department of Commerce, University of Calcutta 11 Technical Session – 3B, Time: 04:15 p.m. - 05:45 p.m., Date: 15.01.2015 Sub-theme: Marketing Chairperson: Dr. Jita Bhattacharya Room No: 303 (3rd Floor) Hall Manager: Ankan Banerjee Level of awareness and psycho-social barriers in Ishita Chatterjee, Dishari Gupta consuming organic products - An exploratory Dept. of Applied Psychology, University of study on young female adults (MRKT-13) Calcutta Exploring and Restoring Distribution Value Rohit Bhoot, Mahua Datta Chain - A study on FMCG in rural markets Unitedworld School of Business, Kolkata (MRKT-14) Sudin Bag Consumers’ Buying Behaviour towards Branded Vidyasagar University Sports Equipments in Kolkata (MRKT-15) Biswajit Roy Future Business School, Kolkata E-Commerce Vinamrata Akash, K. Mishra An Analytical Study of Online Business School for Management studies, Babasaheb Transactions and its impact on Rural Bhimrao Ambedkar University, Lucknow. Entrepreneurship in India (MRKT-16) Pester power: A Key to Marketers Success Vijita S Aggarwal, Shefali (MRKT-17) Guru Gobind Singh Indraprastha University, Dwarka Matching Student Expectations with Industry P. R. Sandilyan Offerings for fresh Hospitality Graduates: A NSHM School of Hotel Management, study of Kolkata, West Bengal (MRKT-18) Durgapur Sutheeshana Babu S National Institute of Water Sports, Goa 12 Technical Session – 3C, Time: 04:15 p.m. - 05:45p.m., Date: 15.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Kumkum Mukherjee Room No: 308 (3rd Floor) Hall Manager: Manjit Sarkar Impact of Motivational Incentives on Employee Sumit Kumar Biswakarma, Sonia Attrition in Luxury Hotels of Kolkata (HR-13) Sharma Indira Gandhi National Open University, New Delhi Integrating employee with the business process Rana Bandyopadhyay by fostering individual sustainability and proper W.B. State Electricity Transmission Co. work-life balance – A new approach (HR-14) Ltd. The Workplace: A Breeding Ground For Rajinder Aurora, Kavitha Venkatachari Romance? (HR-15) IBS, Mumbai Occupational Stress and “Locus of Control” of Madhumita Mohanty Substance Abusing Employees of Call Centers of IISWBM, Kolkata Eastern India (HR-16) Om Prakash Chowdhury Department of Business Management, Calcutta University Impact of Spiritual Intelligence on The Jisna N Personality Traits of Professional Students (HR- Calcutta University 17) Madhumita Mohanty IISWBM, Kolkata Role of Motivation on Employees’ Performance Krishnendu Hazra, Prosenjit Ghosh In Two Catering Sectors of Hospitality Industry: NSHM College of Management & A Comparative Study (HR-18) Technology, Durgapur Partha Pratim Sengupta NIT, Durgapur 13 Technical Session – 3D, Time: 4:15 p.m. - 05:45p.m., Date: 15.01.2015 Sub-theme: Health Chairperson: Dr. Soma Bhattacharjee Hall Manager: Anupam Ghosh Room No: 309 (3rd Floor) Childhood Immunization Depends on Mother’s Education – A Case Study in a Village of North 24 Parganas How Good Marketing Can Add Value to A Hospital (HLTH-3) Poverty and Child Health - How They Are Interlinked? (HLTH-4) Disease of Addiction – it’s no exception in case of Health Professionals (HLTH-5) Reform in Private Education - the Need of the Nation (HLTH-6) 14 Moutrisha Ganguly Department of Rural Development Management, University of Kalyani Sushmita Das College of Medicine, JNM, Kalyani, Nadia, West Bengal Upasana Bhattacharjee, Pronay Chakraborty NSHM College of Management and Technology, Kolkata Bipasha Das, Debjit Ganguly NSHM College of Management and Technology, Kolkata Amrita Ray, Sayantan Haith NSHM College of Management and Technology, Kolkata Debanjan Banerjee Department of Media & Communication Studies, NSHM Knowledge Campus, Kolkata Technical Session – 4A, Time: 10:00 a.m. - 11:30 a.m., Date: 16.01.2015 Sub-theme: Corporate Social Responsibility Chairperson: Dr. Dulali Nag Room No: 302 (3rd Floor) Hall Manager: Dr Soubarna Pal What they Do? How They Do? A Study on Yuvaraj Vyas, Neeta Pathak Content Analysis of CSR Programs of Top 100 S.V. Institute of Management, Gujarat Companies in India (CSR-7) A Study on the HR Dimensions of Corporate Asha Pachpande, Esrafil Ali Social Responsibility (CSR-8) University of Pune Innovation in Implementing Corporate Social Responsibility: A Case Study of a Maharatna Public Sector Enterprise of India (CSR-9) CSR philosophy: From philanthropy to market development (CSR-10) Corporate and NGOs: Mutual Expectations and Experiences in the context of CSR (CSR-11) 15 Pulak Dhar Assam University, Silchar Madhupa Bakshi NSHM Knowledge Campus, Kolkata Roma Puri Eastern Institute of Management, Kolkata Subhashree Chander Tega Group of Industries Technical Session – 4B, Time: 10:00 a.m. - 11:30 a.m., Date: 16.01.2015 Sub-theme: Marketing Chairperson: Dr Archana Sharma Hall Manager: Ankan Banerjee Attitudinal Impact of Cause Related Marketing on Brand Equity and Consumer Purchase Intention: An Exploratory Analysis (MRKT-19) Green Marketing in India And Foreign Countries – A Critical Analysis of Research Works (MRKT-20) Word and imagery cross responses for projecting the unconscious conflicts - A case study approach (MRKT-21) A study on the brinjal marketing system of West Bengal (MRKT-22) 16 Room No: 303 (3rd Floor) Shaunak Roy, Shivaji Banerjee St. Xavier’s College, Kolkata Ziliya K.P Department of Management Studies, Kannur University Suparna Sengupta Indian Psychoanalytic Society, Kolkata Chandan Gain, Kalyan Sankar Sengupta IISWBM, Kolkata Technical Session – 4C, Time: 10:00 a.m. - 11:30 a.m., Date: 16.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Madhumita Mohanty Room No: 308 (3rd Floor) Hall Manager: Manjit Sarkar A Study on Team Processes and Team Susweta Guha Thakurta Performance (HR-19) All India Management Association Sumati Ray IISWBM, Kolkata The Impact of Leadership Style on employee’s job behaviour and commitment: A Comparative Study in Service Sector and Manufacturing Industry (HR-20) Susmita Bose Sarkar Department of Business University of Calcutta Kumkum Mukherjee IISWBM, Kolkata Management, Factors influencing Employee Turnover in Sumit Kumar Biswakarma, Sonia Budget and Luxury Hotels (FHRAI listed) of Sharma Kolkata (HR-21) School of Tourism & Hospitality Services Sectoral Management, Indira Gandhi National Open University, New Delhi Refining Selection Process Using Differentiating Anindya Basu Roy Competencies (HR-22) Prime On-Line Pvt. Ltd. Sumati Ray IISWBM, Kolkata The Changing role of Trade Unions in India: A Kaushik Banerjee Socio legal approach towards organizational Brainware Group of Institutions, change and development (HR-23) Department of Management Studies Best Practices for Female Talent Retention In Ruchika Agarwal The Global Scenario (HR-24) Sheth P.T. Mahila College of Arts and Home Science, Surat (Gujarat) Affiliated to S.N.D.T Women’s University, Mumbai 17 Technical Session – 4D, Time: 10:00 a.m. - 11:30 a.m., Date: 16.01.2015 Sub-theme: Decision Sciences Chairperson: P. P. Sengupta Room No: 309 (3rd Floor) Hall Manager: Anupam Ghosh Internet - Integration with Innovation, Business, Partha Banerjee Human and Other Earth Resource Management – Institute of Business Management, National Case Studies (DS-5) Council of Education, Bengal Jadavpur University Big Data Analytics accelerates Customer Swapna Datta Khan Relationship Management (DS-6) Army Institute of Management, Kolkata A Goal Programming Approach to Cellular Barnali Chaudhuri, R.K. Jana, P.K. Dan Manufacturing System (DS-7) IISWBM, Kolkata Rajendra Mishra School of Engineering Entrepreneurship, IIT Kharagpur Assessment of Delivery Standards and Training Amitabh Dey, NSHM School of Hotel Orientation of Employees: Study of Selected Up- Management, Durgapur scale Restaurants of Kolkata Sutheeshna Babu, Institute of Water Sports Management, Goa Bullwhip effect in Supply chain Management: A Partha Ghosh, Centre for Research in case study in Indian Pharmaceuticals Company Materials Management P.P Sengupta, IISWBM Kolkata Samarjit Kar, NIT Durgapur 18 Technical Session – 5A, Time: 12 noon - 1:30 p.m., Date: 16.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Goutam Sengupta Hall Manager: Dr Soubarna Pal Emotional Intelligence a predictor of Managerial Effectiveness: A Study of Public and Private Sector Bank Managers in West Bengal (HR-25) New Framework of Job Redesign for Lean (HR26) Room No: 302 (3rd Floor) Binay Krishna Halder, Madhumita Mohanty IISWBM, Kolkata Shamima Haque, Sandeep Ray Chaudhuri School of Management Studies, Techno India Technology Leading the Way Towards HR Best Sandeep Ray Chaudhuri Practices (HR-27) School of Management Studies, Techno India Anupam Basu MTPL Groups Pvt Ltd Impact of Generation Gap on Reward And Sahil Sharma, Parveen Ahmed Alam Recognition Programs (HR-28) Army Institute of Management, Kolkata Social Media and its Effectiveness in HR N. Srividya, Rita Basu Functions (HR-29) Institute of Business Management, National Council of Education, Bengal Jadavpur University 19 Technical Session – 5B, Time: Time: 12 noon- 1:30 p.m., Date: 16.01.2015 Sub-theme: Environment Chairperson: Dr. S. P. Sinha Roy Hall Manager: Ankan Banerjee Rainwater Harvesting - a step towards sustainability and water security to the community (ENV-6) Getting a Hold on Quicksilver- Mercury Isotopes as Tracers of Environmental Pollution (ENV-7) Room No: 303 (3rd Floor) S. P. Sinha Ray Centre for Ground Water Studies Reshmi Das, NTU, Singapore Bijayen Srivastava, IISWBM, Kolkata Bahareh Khezri, NTU, Singapore Subhajit Datta, Singapore University of Technology and Design P. K. Sikdar, IISWBM, Kolkata Mou Mukherjee-Das Journalism and mass communication, Aliah University, Kolkata Paulami Sahu School of Environment and Sustainable Development, Central University of Gujarat P. K. Sikdar, IISWBM, Kolkata Debdas Ray Asutosh College, Kolkata Sustainable Development through green business-A critical analysis of the role of Indian media (ENV-8) Understanding arsenic migration in the Quaternary aquifer of Rajarhat, New Town, West Bengal, India: A numerical modeling approach (ENV-9) Rio+ 20, the Future We Want in terms of Environmental Policies, Issues and Ethics” as a platform for Environmental Governance in terms of Global Sustainability, as seen from Indian Perspectives (ENV-10) Optimization of bioreactor performance for S. Ray Chaudhuri waste water treatment (ENV-11) Department of Biotechnology, West Bengal University of Technology, Kolkata 20 Technical Session – 5C, Time: 12 noon - 1:30 p.m., Date: 16.01.2015 Sub-theme: Human Resource Management Chairperson: Dr. Swaha Bhattacharya Room No: 308 (3rd Floor) Hall Manager: Manjit Sarkar Human Resource Practices – A study of P. R. Sandilyan, NSHM School of Hotel approved non star category hotels in Kolkata Management, Durgapur (HR-30) Sutheeshana Babu S National Institute of Water Sports, Goa Does Employee Spirituality Affect Their Dipankar Saha Innovative Thought & Creative Action in the University of Calcutta workplace? A Study on Service Industry Kumkum Mukherjee Professionals in Kolkata (HR-31) IISWBM, Kolkata Managing Human Resources for Universalizing Toorban Mitra Education (HR-32) Indian Maritime University – Kolkata Campus Empowerment and Status of Women in Sriparna Guha Information Technology Industry (HR-33) Innovation and Best Practices in Human Capital Shuchi Parashar Carville Management: A Case on Hospitality IILM Institute for Business and Management, Gurgaon Industry (HR-34) Tania Shaw Ansal University, Gurgaon
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