MU0012-Employee Relations Management

Spring-2016
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Master of Business Administration - MBA Semester 3
MU0012-Employee Relations Management
(Book ID: B1734)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. What do you understand by ERM? List out the importance of ERM? List the different levels
of strategy in an Organization?
Answer. Enterprise risk management (ERM) is an enigma. Many executives say they do it, yet
gather 10 of them in a room and they can’t agree on what it is. The reality is companies think they
are implementing ERM, but they really aren’t. What we see in practice often demonstrates a very
limiting view of ERM, from maintaining a list of risks (“enterprise list management”) to
summarizing risk responses, leaving many corporate leaders underwhelmed with its value
contributed in view of the speed of business and ever-changing economic environment.
Q2. Explain the types of organizational conflict? Briefly explain The Trait Theory and Managerial
Grid Model.
Answer. Types of Organizational Conflict
Organizational conflict is the discord that arises when the "goals, interests or values of different
individuals or groups are incompatible and those individuals or groups block or thwart one
another's attempts to achieve their objective.
1. Interpersonal Conflict
Interpersonal conflict is the conflict between individuals of the organization.
2. Intragroup Conflict
Intragroup conflict is the conflict within an internal group, team or department. These are
conflicts that typically involve more than one person within a group.
Q3. What are the different types of organization discipline? Write down the steps followed in
Common disciplinary procedures?
Answer. Types of organization discipline:
1. Verbal Warnings
Verbal warnings are informal methods that put employees on notice that they have engaged in
behavior or actions that can lead to more serious consequences if not immediately corrected. The
first step in many progressive discipline policies is a verbal warning, which means a supervisor or
manager talks to the employee and advises him of the action or behavior that conflicts with the
company’s expected performance and conduct standards. Poor attendance is an example of an
employee action that may be considered a valid reason for verbal warning. Until the employee’s
absenteeism disrupts the workforce, results in missed deadlines and results in additional work for
Q4. Illustrate the points that are considered by the management while handling grievances?
What do you understand by collective bargaining? What are the three levels in which collective
bargaining operates?
Precautions while handling grievances - 4
Definition of collective bargaining - 2
Different levels in collective bargaining operates - 4
Answer. Precautions while handling grievances:
Grievance is formal complaint which demonstrates any kind of dissatisfaction in an employee,
arising out of the factors which are related to his job.
The important steps in grievance handling procedure are:
i.) Accepting the grievance and acknowledging it
ii.) Carefully listening the problem
iii.) Understanding the redefining the problem to ensure that both the parties are at the same
level of understanding
iv.) Gathering the information – all facts and figures.
Q5. What are the advantages and disadvantages of having Trade Unions? Describe trade unions
in India.
Advantages and disadvantages of Trade Unions - 6
Trade Unions in India - 4
Answer. Advantages of Labor Union
1. Acquisition of better wages.
People would be given greater chances to have better wages depending on the type of work they
have. This is very important since they would give them greater opportunities to supply their
needs since they are earning better wages.
2. Accessibility to Benefits
Workers who are going to join a labor union and fight for their right are always given the right to
have their working benefits. This may include medical benefits and all others that is suited and
really intended for them.
Q6. Write a brief note on the following:
(i) Workmen’s Compensation Act, 1923
(ii) Types of Reward Systems
Workmen’s Compensation Act, 1923 - 5
Types of Reward Systems - 5
Answer. (i) Workmen’s Compensation Act, 1923
The main provisions of the Act are:1. An employer is liable to pay compensation:- (i) if personal injury is caused to a workman by
accident arising out of and in the course of his employment; (ii) if a workman employed in any
employment contracts any disease, specified in the Act as an occupational disease peculiar to that
employment.
Spring-2016
Get solved assignments at nominal price of Rs.125 each.
Mail us at: [email protected] or contact at
09882243490

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