Get Answers on www.smuHelp.com Get Answers on www.smuhelp.com Get Answers on www.smuHelp.com ASSIGNMENT SPRING 2016 DRIVE Master of Business Administration- MBA PROGRAM 4 SEMESTER SUBJECT CODE & NAME QM0024: MANAGING QUALITY IN ORGANIZATIONS B1931 BK ID 4 Credits, 60 marks CREDITS & MARKS Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Q.No 1 2 3 4 5 6 Marks Total Marks What is meant by ‘organizing’? Explain the need for organizing. Discuss the role of Top Management in Organizing for Quality Management. Meaning of organizing 2 Need for organizing 4 Role of top management in organizing and quality management 4 10 Define the term ‘Leadership’. Describe the major leadership theories. Definition of leadership 2 Explaining the major leadership theories 8 10 Explain - Rewards and recognition programs are the important component of any TQM program. Rewards and recognition 10 10 Define performance measurement. Explain why it is needed for an organization? Definition 2 Need for Performance Measurement 8 10 Explain Kotter’s Eight step Model of Change Management Kotter’s Eight step Model 10 10 Write short notes on: a) Corporate Social Responsibility (CSR) b) CSR Initiatives in India Meaning and basic elements of CSR 5 CSR Initiatives in India 5 10 Questions
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