QM0025 assignment spring 2016

Get Answers on www.smuHelp.com
Get Answers on www.smuhelp.com
Get Answers on www.smuHelp.com
ASSIGNMENT
SPRING 2016
DRIVE
Master of Business Administration- MBA
PROGRAM
Semester 4
SEMESTER
SUBJECT CODE & NAME QM0025: QUALITY STANDARDS AND MODELS
B1932
BK ID
4 Credits, 60 marks
CREDITS & MARKS
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.No
1
2
3
4
5
6
Total
Marks
What is meant by “Environmental management”? What are the key
environmental issues faced by the world?
Meaning of environmental management
3
Explanation of key environmental issues faced by the world
7
10
State - ISO 18001. Describe the contents of OHSAS 18001: 2007.
Meaning of ISO 18001 standard
2
Contents of OHSAS 18001: 2007
8
10
What is ISO/ TS16949? Explain ‘production part approval process’ in detail.
Meaning of ISO/ TS16949
2
Explanation of “production part approval process”
8
10
Write short notes on the following:
(a) IT Service Management
(b) Information Security Management
(a) IT Service Management
5
(b) Information Security Management
5
10
Process Area Threads in PCMM
Process Area Threads in PCMM
10
10
Explain - Major Clauses of AS 9100C
Major Clauses of AS 9100C
10
10
Questions
Marks