w ww.u niv-toulouse.f Please find the contact list (in yellow) page I r 1 POUR FINANCER LES SOINS DES ÉTUDIANTS AVEC LE PASS MUTUELLE : AU CŒUR DE L’ACTION IL Y A LA RÉGION Parce qu’aujourd’hui 20% des étudiants renoncent à se soigner pour des raisons financières, le Pass Mutuelle Etudiant de la Région Midi-Pyrénées permet aux étudiants boursiers de souscrire gratuitement à une complémentaire santé. midipyrenees.fr Contents The guide is also available in French, English, Spanish and Chinese right on this link: www.univ-toulouse.fr/ariane Studying in Toulouse and the region of Midi-Pyrénées... Page 4 Practical information... Page 12 1. 2. Funding your studies... Page 10 4. Housing in Toulouse... Page 15 3. 5. Caring for your health... Page 21 International students or researchers... Page 26 Students body associations... Page 34 6. Learning languages... Page 24 8. Extracurricular and athletic programs... Page 30 7. 9. 10. New ! Toul’box... Page 37 For more information, please visit our website: www.univ-toulouse.fr Locate all the places mentioned in the guide on the interactive map: www.plan.univ-toulouse.fr Editorial director Marie-France Barthet Communication Alexandre Lévy Elodie Hartmann Editorial organization Zelda Lannes Design, writing, creation Anne Lavernhe Zelda Lannes Emmanuelle Ourliac Graphics and layout Antoine Azaïs Credits Université de Toulouse Baptiste Hamousin Translation Amine Ryan Hakam 3 1. Studying in Toulouse and the region of Midi-Pyrenees Universities and Schools of Higher education Universities and Schools To be enrolled at a French university, you must have either the French baccalauréat (the end of secondary school diploma equivalent to British A levels or the American high school diploma), or an equivalent foreign diploma. There are two types of academic circuits: - Universities offer degree programs in all fields (arts, health, human and social sciences, science, technology…) - Schools of Higher Education: Schools of engineering, Business Schools, Toulouse Higher School of Architecture, National Veterinary School of Toulouse, Engineering School of Purpan. Organization of higher education programs European countries have adopted a new common system for higher education to ease the recognition of diplomas and degrees abroad and the student’s mobility: - The “LMD” system: Bachelor’s (3 yrs) , Master’s (5 yrs), PhD (8 yrs); - A semester-based organization: 1 year = 2 semesters; - Degree programs are organized and separated into several “Teaching Units” called “Unités d’Enseignement” (UE) that can be either compulsory or elective. They include lectures, tutorials, internships, dissertations and so on,… - The European Credit Transfer System (ECTS): each UE corresponds to a certain number of ECTS (1 semester = 30 ECTS - the minimum to access degraded) All of the above is well explained at: www.enseignementsup-recherche.gouv.fr www.diplomatie.gouv.fr PHD LICENCE PROFESSIONNELLE BACHELOR 4 Choosing your degree program Please refer to the detailed portfolio of training on the website: www.univ-toulouse.fr/formation Detailed information about the different programs and specializations can be found on the website of the college or school you elected interest into or simply contact its SUIO Information Service that will provide valuable help and support. You can also pay a visit to one of this web-sites: Information - www.campusfrance.org - www.onisep.fr section “Formations Etablissements” - Websites of the institutions - CIO Higher education and research institutions members of the cluster UT1 - Université Toulouse 1 Capitole UT2J - Université Toulouse - Jean Jaurès UT3 - Université Toulouse III Paul Sabatier INPT - Institut National Polytechnique de Toulouse ENSAT - École Nationale Supérieure Agronomique de Toulouse ENSEEIHT - École Nationale Supérieure d’Électrotechnique, d’Électronique, d’Informatique, d’Hydraulique et des Télécommunications ENSIACET - École Nationale Supérieure des Ingénieurs en Arts Chimiques Et Technologiques EI PURPAN - École d’Ingénieurs de Purpan ENIT - École Nationale d’Ingénieurs de Tarbes ENM - École Nationale de la Météorologie ENVT - École Nationale Vétérinaire de Toulouse INSA de Toulouse - Institut National des Sciences Appliquées de Toulouse ISAE - Institut Supérieur de l’Aéronautique et de l’Espace CU-JFC - Centre Universitaire Jean-François Champollion ENAC - École Nationale de l’Aviation Civile ENFA - École Nationale de Formation Agronomique ENSA Toulouse - École Nationale Supérieure d’Architecture de Toulouse Mines Albi - École Nationale Supérieure des Mines d’Albi-Carmaux Icam - Institut Catholique d’Arts et Métiers de Toulouse Sciences Po Toulouse TBS - Toulouse Business School Please find the contact list (in yellow) page I 5 Discovering the university remote antennas of the Midi-Pyrenees region Well put between the Mediterranean Sea and the Atlantic Ocean, in the heart of Southern France, the Midi-Pyrénées region has always been a major European crossroad and a vibrant cultural and intellectual melting pot. A few charts: Midi-Pyrénées: 2 882 000 inhabitants with 103 000 students in Albi, Auch, Cahors, Castres, Figeac, Foix, Montauban, Rodez, Tarbes and Toulouse Toulouse: 442 000 inhabitants including 90 000 students ©Sébastien B. Albi World Heritage of UNESCO since 2010, Albi is changing at a great rate. With a protected urban center, Albi offers quality atmosphere combining the authenticity of a bishopric, built around the unique St Cecilia Cathedral well known for its pink brick construction material, to an urban life where everything can be done pedestrian mode. For two years, the Toulouse Lautrec Museum reaffirmed international cultural dimension of the city. Albi now developing a new area «Les Cordeliers» with high level equipment «a great theater» to position in addition to Toulouse on a diverse range of live shows. With great athletic programs, a buzzing associative activity, Albi has attracted many Colleges and renowned schools: the University Center JF. Champollion, the School of Mines, ESPE and IUT Paul Sabatier. 6 ©Michel Amat Auch Located in a mid-sized city where housing is both easy to find and not very expensive, the UT3 Institute of Technology offers very modern and brand new premises. Studying in Auch means making the most of a very pleasant and peaceful campus in a friendly environment. © Grand Cahors Cahors Cahors has many touristic assets including a rich cultural scene viably existing with the numerous festivals occurring all summer long. Since the introduction of the UT2 heritage branch of studies, the higher education and research offer has been increased in collaboration with the IFSI (nursing school), the Lycée des Territoires and the Lycées généraux et technologiques. Student life, in this charming city is soul nurturing and mind easing… (Facebook page: Vie Etudiante Cahors) Castres The city boasts a traditional “savoir-faire” in many dynamic sectors of activities: textile, wood, mechanics, pharmacy, cosmetology (Pierre Fabre labs) and a successful rugby team. In the last few years, has managed to become a valuable and efficient higher education centre. ©Abxbay7 Figeac Located in a tourist area, Figeac Institute of Technology (420 students) is very well known for its pleasant setting (free transport, low priced condos) and includes 3 departments: mechanical engineering and product automation (1 DUT and 2 professional Bachelor’s degrees) , marketing (1 DUT and 2 professional Bachelor’s degrees) and social careers - major socio-cultural activities (1 DUT). Foix The site hosts students coming from all over France and even further abroad to study tourism, regional development, heritage or education. Thanks to the permanent support of the General Council of Ariege and of the City of Foix, both students and lecturers can enjoy a unique working environment. Montauban Montauban, also named “the city of Ingres”, has built a name around one of the major 19th century French painters, Ingres and the sculptor Bourdelle. The city of art and culture hosts students majoring in law, economics, education, administrative or foreign languages studies. ©Mossot 8 ©Dominique Viet Rodez Located at less than a two-hour drive from the Mediterranean sea, Rodez offers a pleasant environment to the students who can seek education in 4 high leveled colleges: UT1 Capitole Institute of Technology. Champollion University Centre, IFSI and UT 2 Teachers’ Training Institute (ESPE). Tarbes Thanks to the various academic circuits (DUT, BTS, Preparatory course to elite schools, BMD degrees..) Tarbes, ranks 2nd in the Midi-Pyrénées region in students numeris (www.cutp.net). Halfway between Toulouse and the Atlantic Ocean, close to the Pyrenees mountain chain and its numerous ski resorts (half an hour drive only), Tarbes is a major and proactive research center. © CUTP Toulouse Toulouse, the capital city of the region, has been fast growing for many years, both demographically and economically. Today, a genuinely international city, “La Ville Rose”, as it is affectionately known, and the Midi-Pyrénées region are home to a particularly rich diverse cultural and artistic heritage. The city is the HQ of most of the research laboratories of the Midi-Pyrénées region and hosts more than 82% of students. Please find the contact list (in yellow) page I 9 2. Funding your studies Opening a bank account It is essential to have a bank account or a postal account (account with “La Poste”) in France to get through all the financial transactions (CAF housing aid, pay your rent…). Documents required to open a bank account: - ID card (passport, visa, residence permit...) - Proof of address (phone or electricity bill, …) - Student card or proof of enrollment in a university French scholarships for international students Mobility scheme grants The full list of all grants worldwide is available on the site of Campus France www.campusfrance.org Part time jobs and trainings Training/work experience contracts Sandwich training programs offer professional training and grant equal status to that of any wage earner (monthly salary, etc). For more information, please contact: - Host institutions - www.letudiant.fr/etudes/apprentissage.html - www.enalternance.com 10 Internships and jobs For every mandatory and optional internship lasting more than two months, the student is to earn a minimum wage of 15% of the social minima which equals approximately 523 €/month. Contracts must be signed prior to starting the job: - Part time jobs (summer, holiday jobs...) - Foreign Students jobs (UEE and Other) (maximum 20 hrs a week): - Algerian students: 16 hrs a week For more details: - CRIJ, CROUS, AFIJ, Pôle Emploi and dedicated services (Service de la Vie Etudiante) in the host institution - www.jobaviz.fr - www.letudiant.fr - www.infostages.com/stages - www.iquesta.com - www.jobisjob.fr Please contact the “Direction régionale des entreprises, de la concurrence, de la consommation, du travail et de l’emploi” (DIRECCTE Midi-Pyrénées) in case of dispute or litigation. Addresses of the DIRECCTE local agencies in Midi-Pyrénées can be found on: www.midi-pyrenees.direccte.gouv.fr/les-unites-territoriales-de-la-direccte Please find the contact list (in yellow) page I 11 3. Practical information MONTHLY EXPENSES LIVING EXPENSES Deposit (to be paid when signing the rental contract) Estate or rental application fees Rental insurance “Taxe d’habitation” (mid-november) For all types of accommodation except CROUS university halls of residence and room in private homes University fees Registration fees (2013-2014) Bachelor’s Master’s PhD Tuition fees may vary Health (p. 21) Social security is compulsory ANNUAL EXPENSES One-month rent without charges About one-month rent 30 € to 110 € 250 € to 550 € 181 € 250 € 380 € until 8 000 € About 200 € (paid when enrolling at Uni) 60 € to 600 € Accommodation CROUS halls of residence Room in a private home Shared accommodation Privately rented accommodation 137 € to 350 € 250 € to 350 € 150 € to 380 € 400 € to 600 € Internet Cell phone 30 € 35 € Complementary health Insurance LMDE-VITTAVI Electricity / gaz Food 3 € 10 a meal in the university cafeteria Transportation (subject to changes according to place) Bus / tube/ tram: Pass (– 26 yrs of age) Pass (over 26 yrs of age) Train www.sncf.com: Card 12-28 yrs (49 € per year) Bike: Monthly fees Miscellaneous (leisure, cultural activities, ...) TOTAL 12 EXPENSES PER PERSON 30 € to 50 € 200 € 10 € to 16 € 22 € to 41 € 25% to 60% discount 10 € 100 € 480 € to 1000 € Please go to www.univ-toulouse.fr/logement in order to calculate your budget Aids Financial Support: the amounts lent must be refunded. See p. 16 . Loca Pass . Pass Log MY BUDGET Students holding a grant from a foreign government may in few cases be exempted from registration fees. CAF allowance: APL or ALS See p. 16 Please find the contact list (in yellow) page I 13 Eco Campus Did you know that in university restaurants in Toulouse we waste 20 tons of bread per year? This is the result of a study conducted to highlight such problems by Toulouse Eco-Campus. Actions are put in place progressively to improve the environmental quality of campus Toulouse. Want to get involved in the process and know more, visit our page: www.univ-toulouse.fr/universite/toulouse-ecocampus Legal advice, Rights and Duties They identify all consumer associations - Regional Technical Center Consumer: www.ctrc-mp.fr - French Consumers Union, UFC Que Choisir: www.quechoisir.com Work - For a question or dispute concerning labor law, please contact the DIRECCTE Midi-Pyrénées (Regional Directorate of Enterprise, the Competition and Consumer Affairs, Labour and Employment) www.midi-pyrenees.direccte.gouv.fr Housing - For a case of legal matter relating to housing, the national network of ADIL (County Agency for Information on Housing) www.adil.org - You have doubts about the condition of your home, one link : www.toulouse.fr/web/environnement/sante-environnementale/habitat-insalubre 14 4. Housing in Toulouse www.univ-toulouse.fr/logement Looking for an accommodation Finding accommodation may become a real challenge and should be taken care of as early as possible. Things are easier in cities like Albi, Auch, Castres, Figeac, Foix, Montauban, Rodez or Tarbes rather than Toulouse, with its 100,000 students. This might even pose as a problem, since an address is required by pretty much every administration from the bank to the college, not to forget the “Préfecture”, all having procedures lying and depending on your personal address. CROUS Campus residences The Crous manages around 9400 rooms and studios with an average rent spanning from 140 to 400 € a month. - French students must apply via the CROUS Student Social file (DSE) between January 15th and April 30th on the CROUS website. - International students , recipient of a grant either from the French or native government, must apply on Campus France, the sole manager of their arrival and subsequent duties. - Other international exchange students (Erasmus or exchange agreements), PhD students or students in the 2nd year of a Master’s Degree must apply with the International Relations Office of their university. For every other case, the remaining students do not have access to the Crous housing program. The other students are not entitled to CROUS accommodation. Please note that, around November of each year, the CROUS may have some vacancies in which case they allocate them without any specific requirement. These vacancies are listed on the CROUS website. Other students residences There is a large offer of apartments to one’s content having rents starting at 350 and going up to 600 € a month. Check the flats and book your reservation online at www.adele.org Please find the contact list (in yellow) page I 15 Recherche colocataires étudiants arité pour partager convivialité et solid L'AFEV propose un projet innovant pour concilier logement étudiant et engagement solidaire : les KAPS – Kolocations A Projets Solidaires Des appartements en colocation à 3 minutes de l'Université Toulouse II Campus le Mirail et des actions collectives et solidaires à mener sur le quartier. Le loyer est en moyenne de 230 euros charges comprises (eau, électricité, assurance, charges) avant déduction des Aides Pour le Logement. Pour plus d’informations: AFEV TOULOUSE 05.31.47.73.52 [email protected] http://kolocsolidaire.org/toulouse Avant de sortir vos copies, si vous posiez vos cartons ? 4 résidences étudiantes à Toulouse APL · LOCAPASS · ZÉRO FRAIS AGENCE LOCATION & CO-LOCATION/ PROXIMITÉ TRANSPORTS & UNIVERSITÉS À partir de Crédit photo : iStock 220€/mois charges comprises, pour un T1, APL déduites Vous êtes interessés ? www.groupedeschalets.com L’humain au cœur de l’habitat 16 ap-e tudiant-ok-def.indd 1 26/03/14 12:11 LOUEZ COMME ÇA VOUS CHANTE d’examen de vos résultats Dans l’attente at de location ntr co de lité Possibi suspensives sous conditions 204 studios équipés de 20 à 26 m2 • foyer / salle de travail • laverie* • bureau d’accueil 46, avenue Deodat de Severac 31000 Toulouse À proximité des lieux d’études • possibilité ALS • surveillance • internet* Conditions préférentielles • règlement des frais de dossier et du dépôt de garantie en 3 fois • avance d’ALS possible* • frais de dossier à tarif préférentiel (jusqu’au 30/06/2014) 298 € par mois prises Charges com Contact Informations déduite Logt 001 si ALS rsier iant non bou pour un étud 1/10/2014 hors TEOM au Disponibilités toute l’année 0820 202 330 MEDCOM 1404 - 01/2014 * RÉSIDENCE CERDANA (0,09€ TTC/mn depuis un poste fixe) [email protected] www.clubetudiant.com un réseau national de résidences étudiantes Voir conditions à la résidence selon la résidence - Photos non contractuelles. LOGEMENT ÉTUDIANT Club Étudiant RÉSIDENCES et SERVICES ÉTUDIANTS O.S.E. Association étudiante à but non lucratif (Paris n° 071344) - Siège : 11-13, rue Serpente 75006 Paris - carte Professionnelle n° T 8477 délivrée par la Préfecture de Police de Paris. Garant : Société Générale, 1 bd Vivier Merle 69003 Lyon - O.S.E. s'est engagée à ne recevoir aucun fonds, effets ou valeurs pour le compte de tiers. Assurance RCP La Suisse contrat N° 564205606 RESIDENCE COMFORT RAMONVILLE A 5 minutes de Rangeuil 450 € Par mois RESIDENCE COMFORT 5 avenue des Crêtes 31520 RAMONVILLE SAINT AGNE Tél. : +33 (0)5 62 19 22 22 Fax : +33 (0)5 61 75 93 66 E-mail : [email protected] Studios meublés Frais de dossier offert Possibilité APL Please find the contact list (in yellow) page I Wifi inclus Ouvert 24h/24 Possibilité de petit déjeuner 17 Private home accommodation - CROUS: ads available in the CROUS offices and on www.locaviz.fr - CRIJ: ads available in the CRIJ offices and on www.crij.org - Student’s life office of universities and schools - Some dedicated offices outside Toulouse: + Youth information services across the region (BIJ, PIJ): www.crij.org/reseau-ij + Auch: Maison du Logement + Castres: Syndicat Mixte Tarn Sud + Rodez: CLAJ - PAP (From owner to tenant) www.pap.fr - www.leboncoin.fr - www.seloger.com - Chambre Syndicale des Propriétaires et Copropriétaires, www.unpi.org / www.unpi31.fr Shared accommodation - www.appartager.com - www.chambrealouer.comv - www.colocation.fr - www.crij.org - www.mon-logement-etudiant.fr Social housing New next fall! For those keen on social projects and giving back, 70 furnished dwellings to share, enjoy and put as the core of a storming yet innovative pool of young souls exchanging about what makes us a society. www.kolocsolidaire.org - Exhaustive Midi-Pyrénées’ low-cost social housing list : www.habitat-midipyrenees.org - Habitat Toulouse, and PATRIMOINE S.A. Languedocienne d’HLM offer shared accommodation Real estate agencies Main networks of real estate agencies in the Midi-Pyrénées region: - FNAIM www.fnaim31.com - UNIS www.unis-immo.fr - SNPI www.snpi.com Beware! Some agencies will ask you to pay for apartment listings that are often outdated and unreliable. Under any circumstances, don’t ever pay anything before signing the lease. 18 Homestays - www.art.ok.free.fr - www.chambrealouer.com - Living with French families: AcTIF, http://ac-tif.fr/fr/actif/association-actif Habitat Jeunes Residences Furnished accommodation and rooms with many extra services set to ease your staying. All structures Habitat Young Toulouse and their major implantation around the region at: www.habitatjeunesmidipyrenees.org Homestays with the elderly Mieux Ensemble: www.mieuxensembletoulouse.blogspot.fr Foyers - Youngster’s foyer URHAJ en Midi-Pyrénées: www.habitatjeunesmidipyrenees.org - Catholic Foyers: www.foyers-catholiques.org/foyers.php Temporary accommodation Youth hostels In Toulouse: - Outbreak of young workers Jolimont: www.residencejolimont.com - La petite auberge Saint-Sernin offers 20 € per night rooms to share with 4 You can find rooms at www.lapetiteaubergedesaintsernin.com In the region see: www.aubergesdejeunesse.com Hôtels, app art’hotels, cottages in Midi-Pyrénées www.toulouse-tourisme.com/Preparer-son-sejour/Ou-dormir http://office-du-tourisme.com/Midi-Pyrénées Please find the contact list (in yellow) page I 19 Finding accommodation Before finding your accommodation - Choose a guarantor or “garant”, i.e someone who will pay the rent if you cannot. - Assess your budget: • The rent should not exceed 30% of your total resources; • When signing the lease, you will have to pay: - The deposit (the real estate agency, the CROUS…) - The first rent month - The estate agency fees -> in total a sum equal to two-month rent minimum and up to four or five-month rent maximum Before entering your new found apartment - Make a complete inventory with a representative of the real esatet agency or the land lord. - Do not forget to take insurance - Apply for housing benefits with CAF • On-line simulations on www.caf.fr • More information at CRIJ and at Université de Toulouse Guarantor The guarantor (“garant”) may be someone living and working in France or an organization committing themselves to pay your rent in your stead. Two aid schemes are available to those who have no guarantor: The LOCA-PASS guarantee she is only available to: - Students under 30 who have been granted a CROUS scholarship entitling them to get the APL - Trainees with an internship contract of a minimum duration of three months - Workers with a CDD or a CDI. Information and application on the CRIJ webside “Avance LOCA-PASS”. National guarantee CLE Information can be found on the web-site LOCAVIZ www.lokaviz.fr under the column “Caution Clé” or by the reaching the CROUS housing services. As the program is still under construction, different changes are yet to occur. Deposit (“caution”) - 1 month rent excluding charges for an unfurnished flat. - Generally 2 months excluding charges for furnished accommodation (but sometimes more) Your deposit is given back to you after maximum two months if no damage has been done to the property. 20 Financial aid CAF housing benefits: APL and ALS Please note: - Application to be sent two-months at the latest after entering the flat - No allowance granted for the first month’s rent - Allowances are paid 2 to 3 months after submitting the application (do not forget to enclose the particulars of your bank account..) - Application has to be made on line on www.caf.fr The “Avance LOCA-PASS” scheme Eligible students must be under 30 and meet the following prerequisites: they must have a CROUS scholarship or a CDD (“Contrat à Durée Déterminée”- Limited duration work contract) underway when the application is lodged, an internship contract of a minimum duration of three months, several CDDs of a cumulated minimum duration of three months over the last six months, or a CDI (“Contrat à Durée Indéterminée” – Unlimited duration work contract). This scheme helps and finance one-month rent; the corresponding amount is to be reimbursed by monthly installments; It can also finance the deposit (or caution) required by the landlords. The application has to be made 2 months at the latest after the installation: Information and application for “Avance LOCA-PASS” and “Allocations Logement de la CAF” can be obtained in the CRIJ offices in Toulouse PASS-LOG Mairie de Toulouse / Toulouse Township For all students under 26 yrs of age whose accommodation is located in the city of Toulouse (without any other restriction). The amount of one-month rent maximum can be lent on presentation of the rent receipt or of leaser’s certificate. It is to be reimbursed by monthly installments: Information at Université de Toulouse, http://passlog.univ-toulouse.fr Please find the contact list (in yellow) page I 21 Rental insurance It is mandatory. Which options? - Students’complementary insurances (LMDE and VITTAVI) - MAE - Banks All-inclusive services - Campus France, for international students - Toul’box: http://toulbox.univ-toulouse.fr APPARTEMENTS DUPLEX 25 m2 équipés A 50 mètres de Toulouse Business School A partir de 495 € / mois Wifi gratuit Résidence Atale 20 bis, boulevard Lascrosses [email protected] 22 5. Health and insurance SIMPPS Service Interuniversitaire de Medecine Preventive et de Promotion de la Sante The preventive medicine department provides medical protection to students, and gives access to free consultations with GPs, specialists and social workers. In Toulouse: Université Toulouse 1 Capitole : 05 61 63 37 25, www.ut-capitole.fr Université Toulouse - Jean Jaurès : 05 61 50 41 41, www.univ-tlse2.fr Université Toulouse III Paul Sabatier : 05 61 55 73 67, www.univ-tlse3.fr Branch offices in the region: please check with the student life or social service office of your college or school. Crous A CROUS nurse is on call at the Arsenal and Chapou Halls of Residence. - At l’Arsenal: Mondays and Wednesdays from 1pm to 6 pm, Tuesdays from 1pm to 4.30pm and Fridays from 1pm to 4pm. 05 62 25 60 03 - At Chapou: open from Mondays to Fridays from 8 am to midday, 05 61 12 55 77 Please find the contact list (in yellow) page I 23 Other health structures (health and prevention, individual rights Family Planning Centers in the region (CDPEF) These centres provide detailed information, advice and support on all aspects of sexual health, sex, contraception, prevention against STDs, abortion, etc… and offer medical consultations free of charge. In Toulouse: 3 rue du Pont Vieux (Esquirol or Saint Cyprien tube station), Toulouse. Open weekdays from 9 am to 4.30 pm, tel: 05 62 13 23 77 Branch offices on regional sites: www.haute-garonne.gouv.fr section “Santé” French Movement for Family planning (MFPF) This association defends women’s rights against all types of violence. It encourages straightforward, confidential and anonymous exchanges on all aspects of sexual health, contraception issues, abortion, STDs, AIDS, sexual assaults. When necessary, it refers to medical counseling, performs pregnancy tests, and makes the morning after pill/E.H.C and condoms available . Information: http://mfpf31.free.fr Regional hospitals Albi : www.ch-albi.fr - 22 bvd du Général Sibille - +33 (0)5 63 47 47 47 Auch : www.ch-auch.fr - Allée Marie Clarac - +33 (0)5 62 61 32 32 Cahors : www.ch-cahors.fr - 335 rue du Président Wilson - +33 (0)5 65 20 50 50 Castres : www.chic-cm.fr - 20 bvd Maréchal Foch, - +33 (0)5 63 71 63 71 Figeac : www.ch-figeac.fr - 33 rue des Maquisards - +33 (0)5 65 50 65 50 Foix : www.chi-val-ariege.fr - RN 20 / Sortie 9, Saint-Jean de Verges - +33 (0)5 61 03 30 30 Montauban : www.ch-montauban.fr - 100 r. Léon Cladel, - +33 (0)5 63 92 82 82 Rodez : www.ch-rodez.fr – Av. de l’Hôpital - +33 (0)5 65 55 12 12 Tarbes : www.ch-bigorre.fr - 2 rue Ayguerote - +33 (0)5 62 54 65 00 Toulouse : There are two major teaching hospitals and clinical schools: - Hôpital Rangueil : 1 av. du Professeur Jean Poulhes - +33 (0)5 61 32 25 33 Access: Metro line B and bus line 88, stop hospital Rangueil - Hôpital Purpan : pl. du Docteur Baylac - +33 (0)5 61 77 22 33 Access: tram and bus lines 45, 46, 64 and 66 stop Purpan - for the other centes, glimpse at :www.chu-toulouse.fr 24 Health coverage is divided into two insurance options - Compulsory and national insurance, charged for, called «Social Security», except for beneficiaries of Couverture Maladie Universelle that can get it for free (universal health insurance): http://www.cmu.fr - Complimentary health insurance, which is a non-compulsory additional insurance, but strongly recommended and supplied by a multitude of “mutuelle” companies. For students - Compulsory French national insurance is managed by two organizations, LMDE and VITTAVI. It’s fees are to be paid among the tuition . for the elapsed the 2013/2014 academic year, its was around 211€. This insurance remains free for students under 20 of age whose parents live in France, and are recipient of the CROUS scholarships/financial aid. Warning: Social Security refunds a maximum of 70% of procedures fees, and under the strict condition of mentioning a treating doctor. - Complementary insurance can be purchased from the LMDE and VITTAVI, as well as other numerous “mutuelle” companies. Some students may also continue to benefit from their parents’ supplementary insurance during their studies + The costs vary considerably - make sure to find the right insurance for your needs to avoid additional, non vital, needs. + The Midi-Pyrénées Student ‘Mutuelle’ Pass costs 100€ for students under 28 years of age who are beneficiaries of CROUS scholarships/financial aid; for a list of complimentary health insurance providers through this option please go to: www.midipyrenees.fr/passmutuelle www.ameli.fr Please find the contact list (in yellow) page I 25 Midi-Pyrénées Etudiant(e) en Midi-Pyrénées ? Le Crous est à vos côtés ! s Bourse ciales Aides so Logement Restauration Action culturelle Jobs étudiants www.crous-toulouse.fr 58 rue du Taur 26 CS 67096 - 31070 Toulouse cedex 7 05 61 12 54 00 10€ pour se déplacer PAR MOIS BUS MÉTRO TRAM Etude, travail, temps libre, à 10€/mois, l’abonnement Métro.Tram.Bus est très avantageux pour les - de 26 ans. De plus, pour vos sorties, vous bénéficiez les jeudi, vendredi et samedi du service Noctambus qui dessert, depuis la gare SNCF Marengo, les principales cités U entre 1h et 5h du matin. Enfin, pour vous déplacer 24h/24 avec VélÔToulouse, l’abonnement annuel est à seulement 20€/an. Avec la Ville de Toulouse, déplacez-vous en toute liberté. Please find the contact list (in yellow) page I 27 6. Learning languages Universite de Toulouse The University of Toulouse offers many language courses for those who wants to benefit a new thong or simply improve their level. Spanning from French, English, Spanish, Italian, Chinese, Japanese, Portuguese to Swedish and many more, Students from any grad can put to work a new communication technique. Good to know Toulangues is a other guide to learn languages in Toulouse. This association provides detailed information on language courses available in the area. www.toulangues.org 28 Universite de Toulouse You are a student, a researcher or a researcher/lecturer and you want to improve your skills in foreign languages? Université de Toulouse offers you a vast choice of courses in English, Spanish, Italian, Chinese, Japanese, Portuguese, Norwegian or Swedish. For detailed information on course contents and applications, please visit: http://toulbox.univ-toulouse.fr - +33 (0)5 61 14 80 15 Have a good start before the academic year ! From August 29th to September 6th 2014, Université de Toulouse organizes a summer session made to “brush up “ your French (if you are a foreign student) your English or your French just before starting the academic year. This course is designed for all the students and researchers or lecturers studying or teaching in UT higher education and research poles. This program includes 30 hrs in-class teaching, tutorials and cultural tours of the city and the region. For more information on how to enroll: [email protected] www.univ-toulous.fr/session-ete Foreign cultural centers and institutes These centers offer language courses but are also culturally involved actors teaming up with festivals, conferences... to promote their language. Alliance Française www.alliance-toulouse.org Cercle franco-hellénique [email protected] Association Amitié France Portugal www.aafp.chez-alice.fr Goethe Institut www.goethe.de/toulouse Association L’Italie à Toulouse www.litalieatoulouse.com Institut d’études Andorranes [email protected] Centre Dante-Alighieri www.ladante.fr Instituto Cervantes [email protected] www.toulouse.cervantes.es Please find the contact list (in yellow) page I 29 7. International students, trainees and researchers The following information are specifically designed for you. They are in complement of the other chapters of this guide. Citizens of the European Economic Area (EEA) and Switzerland do not need a visa to enter France. A valid passport or ID card is plain enough. Before arrival For all the other nationals, a visa is required. The request must be made at the Consulate or Embassy of France in your country. Ministry of Foreign Affairs: www.diplomatie.gouv.fr/fr/venir-en-france-22365/ Campus France: www.campusfrance.org/fr You come as a PhD student, what visa do you need? - You will be enrolled in a French University and holds an employment contract with a French research organization to make your thesis: you can apply for a residence permit «scientific researcher « or as a «student» residence. To help you make up your choice, refer to the Toul’box pages. - You do not have funding for your thesis: you must apply for a «student» residence. It will allow you to have a part time job in any industry if you need an extra salary to pay your tuition. For any administrative question concerning visas, custom obligation, regular staying and many more the Toul’box fact sheets are here to guide through: - http://toulbox.univ-toulouse.fr - FAQ rights of foreigners from the University of Toulouse: www.univ-toulouse.fr/international/etudiants-internationaux/information-immigration 30 7 Arrival • If you come to France with a long-stay visa equivalent to a residence permit (VLS-TS): You must validate your VLS-TS by the OFII (French Office for Immigration and Integration). Refer to the OFII notice that you received along with your VLS-TS. OFII: www.ofii.fr • If you have another type of visa, refer to the Toul’box pages Renewal of residence The VLS-TS validated by OFII and residence permits are renewable, subject to conditions , from France . The steps must be taken to the prefecture of your home two months before the expiry of your VLS-TS: - For the VLS-TS «scientist and researcher « is the host laboratory contact Prefecture - For the VLS-TS «student « from September to February , to the Prefecture of the Haute- Garonne (Toulouse), the appointment will take on the website of the Prefecture: www.haute-garonne.gouv.fr/Demarches-administratives/Immigrationet-integration/Immigration/Sejour-des-etrangers. The rest of the year, the appointment must be requested directly at the Prefecture. The International Services of your school or university can help you with your different procedures. Please find the contact list (in yellow) page I 31 2 7 Regional cultural visits Not to be missed under any circumstances! Want to discover the South West beauty and rich background follow the guideStudents, researchers, international faculty… Once a month, between October and June, the University of Toulouse organizes guided tours in French and English of the historical, cultural, natural, industrial, scientific, artisanal and gourmet areas across the region. A varied program, professional guides, a friendly atmosphere, discounted rates, moments of intercultural exchange; these visits are to be enjoyed without moderation! http://excursion.univ-toulouse.fr Intercultural exchanges Evening parties, outings, day trips: these are just a few examples of the many opportunities offered to you on your campus to make new friends, share experiences and be really involved in your environment! ASER (Erasmus Association UT1): [email protected] ; www.aser-tlse.org EIMA (Erasmus Association UT2J): [email protected] ; http://w3.eima.univ-tlse2.fr AEGEE (European Students’ Association): [email protected], www.aegee-toulouse.org INSA Toulouse students’ bureau: [email protected] Welcome Team at TBS: [email protected] Mondus: [email protected], http://internationaltoulouse.wordpress.com International students associations To get in touch with people from your country and culture, you can visit the directory of associations available on: www.univ-toulouse.fr/international-asso Please find the contact list (in yellow) page I 33 8. Extracurricular and Athletic programs@ www.univ-toulouse.fr/culture Make the most of the town highlights and attractions! They are many and often at a reduced rate for you… Universite de Toulouse It provides valuable information to help you and discover the many regional assets. Magazines L’exploreur guide-book presents the cultural venues (theatres, concert halls, art galleries, cinemas…) in Toulouse and the Midi-Pyrénées region. U’zoom, quarterly cultural magazine, reviews students’ associations, their activities and the main events scheduled throughout the year. Access to U’zoom with your mobile phone Semaine de l’étudiant 2012 34 Main events - “La Semaine de l’Étudiant”: from October 9th to October 18th 2014, many free concerts, performing art shows are staged in Toulouse, Auch, Albi, Castres-Mazamet, Figeac, Montauban, Rodez, Tarbes. If you wish to know more about the city where you are going to study, if you are ready to make new friends, feel free to join as an artist (call for projects in April), as a volunteer or as a spectator! The full programme is available on: http://semaineetudiant.univ-toulouse.fr -“Entre en scènes!” Inter-university theater festival act 1 in November (showtimes and stage work) and Act 2 around March-April (creation and diffusion). Throughout the year - Workshops free of charge (dance, cinema, circus…) - Several free concerts for students in partnership with the Orchestra National du Capitole de Toulouse, the Great Performers, Piano aux Jacobins, Toulouse Organs... Would you like to get our weekly “Bons plans culturels de l’Université de Toulouse” (good spots and ideas of cultural events)? if yes, please register on our website (www.univ-toulouse.fr/culture/rendezvous-etudiants) or send an e-mail to [email protected] Please find the contact list (in yellow) page I 35 In your town Special events - Cinélatino (March - Toulouse) - le Carnaval de Toulouse (April) - Rio Loco (June - Toulouse) - Ciné 32 (October - Auch) - Circa (October - Auch) - National Heritage days in September - Film spring festival (March) - “The Museum night” (mid - May) - Street music festival (June 21st) Libraries Borrowing a book is free of charge for you in university libraries but also in municipal libraries! Sports Sports can be part of your academic career (see the details in the university or school of yours) or just a hobby, in which case you may be granted the Toulouse “Pass- Sport” by Toulouse township (CROUS, FFSU www.sportu-toulouse.com, +33 (0)5 61 55 65 00, TUC - www.tuc.asso.fr). Be fit throughout the year without spending much money! 36 Semaine de l’étudiant Museums There are two types of museums: The museums managed by the town: their access is free for students, conceded that you have a valid student ID card. The country managed museums: access is free of charge every first Sunday of each month; they also offer special students’ rates throughout the year. Culture and Student’s life department Each college drafts its own activities: lectures, conferences, concerts, shows, meetings, workshops... Do not hesitate to contact the culture or student’s life department for more details. Other entities CROUS CROUS organizes many sports activities, cultural workshops, musical and literary contests throughout the year. Their website keeps you updated… CRIJ Full information on the Midi-Pyrénées regional associations (cultural, sports and leisure sections) are available online at the: - CRIJ (Regional Youth Information Centre) - BIJ (Youth Information Office) - PIJ (Youth Information Contact Point) City halls The “Toulouse Culture pass” gives students a great cultural bump up and the “Chèque Toulouse Jeunes” offers perks and discounts on a wide range of activities. Please find the contact list (in yellow) page I 37 9. Students body associations www.univ-toulouse.fr/vie-etudiante/vie-associative Support funds To help you and achieve your individual or group projects, do not hesitate to reach: FSDIE (Fonds de Solidarité et de Développement des Initiatives Étudiantes) of Universities (studentlife support fund): - UT1 Capitole: Espace culturel contact: Paule GERY, [email protected] - UT2 Jean Jaurès: Pôle Associations et Initiatives Étudiantes (PAIE) contact: [email protected] - UT3 Paul Sabatier: Division de la Vie Étudiante (DVE) contact: Rachel LACOME, 05 61 55 82 61, [email protected] - INP Toulouse: [email protected] - For the other schools and colleges, contact the Office of Students (BDE). FSIE (Fonds de Soutien aux Initiatives Étudiantes) of Université de Toulouse for inter-university projects. Please contact: [email protected] Culture-ActionS du CROUS: service culture du crous, contact: [email protected] / [email protected], 05 61 12 54 55 / 05 61 12 54 80. Beware of application deadlines and pre-requisites for aid or grants! 38 Printemps étudiant 2014 Semaine de l’étudiant 2013 Students’ body associations For more information: - Address list of institutions on Université de Toulouse website: www.univ-toulouse.fr/vie-etudiante/vie-associative/tour-d-horizon - “Maison des Initiatives Étudiantes” (MIE) at UT2 Jean Jaurès - Student’s life Division (DVE) at UT3 Paul Sabatier - INSA Toulouse Students’ “Amicale” - … or Students’Bureau (BDE) Get involved The Afev (Association de la fondation étudiante pour la ville) focuses on individualized support, between a student and kids in school or social difficulties in a non-formal education approach. The Afev is also involved in community projects of citizenship and solidarity. Student festivals - Art’é’fac (October - Toulouse) - Les Airs Solidaires (March - Toulouse) - Printemps Étudiant (April - Toulouse) - Acthéa (April - Albi) - Complot sur le Campus (April - Albi) Please find the contact list (in yellow) page I 39 40 10. Toul’box New to Toulouse for the 2014 School Year!!! Get ready! This year, all you need will be right in the palm of your hand Moving to a new city is an extremely rewarding experience but it can also be stressful and complicated when you do not know the places to go, the essential formalities, customs and traditions. The Toul’box is a dispositive designed specifically, having in mind your needs, for students and researchers enrolled at the Université de Toulouse schools and colleges and their partners. From simple practical information to helping you start necessary processes in advance, the range of services offered is all you can ever think of upon arrival. Before arrival: Basic information is provided in a whole wide range of matters (culture, recreation, guidance in visa requirements), preparation of administrative procedures (opening a bank account, health insurance), housing search and reservation of temporary or long-term accommodation (and assistance relating to: guarantors, financial assistance for CAF allocations, house insurance, etc.). On arrival: A one to one with a Toul’box operator is scheduled to complete your data profile and answer all your deepest interrogations. From OFII appointment confirmation for VLS-TS visa holders, medical validation of visas, a guided tour of Toulouse to various cultural events invits and VIP PASS, a lot more is coming your way, only in Toulouse and only with Toul’box. During your time in Toulouse: You can always have practical information and support in administrative procedures (renewal of residence permit, etc.), house hunting, workshops, intercultural encounters and so on… For more details about this unique bow of wonders, please go to: http://toulbox.univ-toulouse.fr Please find the contact list (in yellow) page I 41 Ambassades et Consulats www.mfe.org/annuaires/annuaires.htm AFIJ (Association pour Faciliter l’Insertion professionnelle des Jeunes diplômés) 25 r. Notre Dame - 31400 Toulouse +33 (0)5 34 31 24 44 [email protected] - www.afij.org Afev Toulouse 25 r. Magendie - 31400 Toulouse +33 (0)5 34 31 94 00 www.toulouse.afev.org Aéroport de Toulouse-Blagnac Tél. 3654 ou +33 (0)8 25 38 00 00 www.toulouse.aeroport.fr ADIL 31 (Agence départementale d’information sur le logement) 4 r. Furgole - 31000 Toulouse +33 (0)5 61 22 46 22 - www.adil31.org CRIJ (Centre Régional d’Information Jeunesse) 17 r. de Metz - 31000 Toulouse +33 (0)5 61 21 20 20 [email protected] - www.crij.org CPAM (Caisse Primaire d’Assurance Maladie) 3 bvd Léopold Escande - 31093 Toulouse cedex 9 Centre d‘examen de santé +33 (0)5 61 14 75 75 Service Relations internationales +33 (0)5 62 73 80 85 Conseil Régional de Midi-Pyrénées 22 bvd du Maréchal Juin 31406 Toulouse Cedex 9 /+33 (0)5 61 33 50 50 www.midipyrenees.fr +33 (0)5 34 41 34 81 [email protected] Vous trouverez toutes les adresses des différents contacts cités dans le guide en bleu, classés par ordre alphabétique. Carnet d’adresses / address list Mairie d’Albi 16 r. de l’Hôtel de Ville - 81023 Albi Cedex 9 +33 (0)5 63 49 10 10 - www.mairie-albi.fr MAE (la Mutuelle Assurance Élèves) 55 r. Bayard - 31000 Toulouse +33 (0)5 34 41 53 53 - www.mae.fr LMDE (L’assurance maladie et mutuelle étudiante) 97 r. Riquet - 31007 Toulouse +33 (0)969 369 601 (coût d’un appel local) www.lmde.com Gare routière 68 bvd Pierre Semard - 31000 Toulouse +33 (0)5 61 61 67 67 (cars régionaux) Gare SNCF (Matabiau) 64 bvd Pierre Sémard - 31500 Toulouse +33 (0)5 61 10 10 00 - www.sncf.fr CIO (Centre d’information et d’Orientation) Cité administrative - bât. F - BP 40303 bvd Armand Duportal - 31003-Toulouse +33 (0)5 61 21 38 26 [email protected] CIO (Toulouse Nord) - 63 bis r. St Exupery Quatier des Demoiselles - 31400 Toulouse Centre toulousain du volontariat 95 gd. r. Saint-Michel - 31400 Toulouse +33 (0)5 61 25 94 90 - [email protected] Campus France www.campusfrance.org/fr CAF (Caisses d’Allocations Familiales) +33 (0)5 61 99 77 00 - www.caf.fr Informations générales : +33 (0)8 20 25 31 10 AVF Toulouse (Accueil des Villes Françaises) 43 pl. des Carmes - 31000 Toulouse +33 (0)5 61 55 39 81 Animafac [email protected] - www.animafac.net DDTEFP (Direction Départementale du Travail, de l’Emploi et de la Formation Professionnelle) Cité administrative bvd Armand Duportal - 31074 Toulouse Cedex +33 (0)5 67 73 64 79 - www.travail.gouv.fr DEFLE Université Toulouse - Jean Jaurès 5 all. Antonio Machado - 31058 Toulouse +33 (0)5 61 50 45 10 / +33 (0)5 61 50 42 38 [email protected] www.w3.defle.univ-tlse2.fr/accueil.php Cours d’été : [email protected] CROUS (Centre Régional des Œuvres Universitaires et Scolaires) 58 r. du Taur - 31070 Toulouse +33 (0)5 61 12 54 00 Service relations internationales : +33 (0)5 61 12 54 56 / 33 [email protected] Service RI Logement : +33 (0)5 61 12 54 59 [email protected] www.crous-toulouse.fr Mairie de Tarbes 1 pl. Jean Jaurès - 65000 Tarbes +33 (0)5 62 44 38 38 - www.tarbes.fr Mairie de Mautauban 9 r. de l’Hotel de Ville - 82000 Montauban +33 (0)5 63 22 12 00 - www.montauban.com Mairie de Figeac BP 205 - r. de Colomb - 46100 Figeac +33 (0)5 65 50 05 40 - www.ville-figeac.fr Mairie de Castres BP 10406 - 81108 Castres Cedex +33 (0)5 63 71 58 58 - www.ville-castres.fr Mairie d’Auch Hôtel de Ville - Pl. de la Libération BP 321 - 32007 Auch Cedex +33 (0)5 62 64 12 11 - www.mairie-auch.fr OFII 7 r. Arthur Rimbaud- CS 40310 31203 Toulouse cedex 2 /+33 (0)5 34 41 72 20 [email protected] - www.ofii.fr Office de tourisme Donjon du Capitole - 31000 Toulouse +33 (0)5 61 11 02 22 www.ot-toulouse.fr - [email protected] Maison de l’Europe 32 rue de la Dalbade – 31000 Toulouse +33 (0)5 61 53 94 86 [email protected] Mairie de Rodez Pl. Eugène Raynaldy - 12000 Rodez +33 (0)5 65 77 88 00 - www.mairie-rodez.fr Mairie de Toulouse Pl. du Capitole, 31 000 Toulouse +33 (0)5 61 22 29 22 Services de l’état civil, 8 r. du Colonel Pélissier +33 (0)5 61 22 30 26 / 27 www.mairie-toulouse.fr Taxe d’habitation et redevance audiovisuelle www.impots.gouv.fr Résidence Abitel 1 r. Tastavin - 31100 Toulouse +33 (0)5 61 44 05 70 Résidence de Jolimont 2 av. Yves Brunaud 31500 Toulouse +33 (0)5 34 30 42 80 Renseignements administratifs Tél. 3939 Rectorat +33 (0)5 61 17 70 00 - www.ac-toulouse.fr VITTAVI (l’assurance maladie étudiante) 7 r. des Lois - 31000 Toulouse +33 (0)825 825 715 - www.vittavi.fr Université de Toulouse 15 rue des Lois - BP 61321 31013 Toulouse Cedex 6 Mission Accueil –Logement : +33 (0)5 61 14 58 48 [email protected] Mission Culture et Initiatives Etudiantes : +33 (0)5 61 14 80 22 - [email protected] Pôle emploi www.pole-emploi.fr - +33 (0)8 11 55 01 31 Préfecture Services administratifs (titres de séjour...) : 1 r. St. Anne - 31000 Toulouse Accueil des étudiants étrangers : +33 (0)5 34 45 34 64 Tisséo-SMTC (bus-métro) 9 r. Michel Labrousse - 31081 Toulouse Cedex 1 +33 (0)5 61 41 70 70 - www.tisseo.fr ONISEP 58 all. Jean Jaurès - 31000 Toulouse +33 (0)5 61 17 82 10 - www.onisep.fr Santé SOS Médecins : +33 (0)5 61 33 00 00 Centre de vaccination : +33 (0)5 61 22 23 46 17 pl. de la Daurade, Toulouse Pharmacie de nuit : +33 (0)5 61 62 38 05 76 all. Jean Jaurès, Toulouse Croix Rouge Ecoute : +33 (0)8 00 85 88 58 Drogue/alcool/tabac infos services : +33 (0)8 00 23 13 13 ou +33 (0)1 70 23 13 13 Sida info service : +33 (0)8 00 84 08 00 Autres Cyber Cafés en ville - Accès Internet au CRIJ • Objets trouvés à Toulouse : +33 (0)5 62 27 63 00 • Perte carte bancaire : +33 (0)8 92 70 57 05 • Renseignements téléphoniques : www.pagesjaunes.fr ALS : Allocation de Logement Sociale / Allocation of social housing APL : Aide Personnalisée au Logement / Personalized housing assitance BGE : Boursiers des Gouvernements Étrangers et organismes / Foreign gouvernments scolarship recipient BGF : Boursiers du Gouvernement Français CDD : Contrat à Durée déterminée / Limited duration work contract CDI : Contrat à Durée Indéterminée / Unlimited duration work contract CMU : Couverture Maladie Universelle / Universal health coverage ESPE : École Supérieure du Professorat et de l’Éducation HLM : Hébergement à Loyer Modéré / Low-cost social housing IUT : Institut Universitaire de Technologie IFSI : Institut de Formation en Soins Infirmiers SUIO/SCUIO : Service Commun Universitaire d’Information et d’Orientation / Common information and referral service Numéros d’urgence Appel d’urgence européen : 112 Police secours : 17 Pompiers (incendie, accident, problème de santé) : 18 SAMU : 15 ou +33 (0)5 34 39 33 33 Installation Abonnement EDF-GDF +33 (0)8 10 13 10 00 www.edf.f - www.gazdefrance.fr Compagnie générale des eaux : +33 (0)5 61 34 77 77 Dépannage gaz +33 (0)8 01 13 14 33 Dépannage électricité +33 (0)8 10 13 13 33 Lexique des sigles / Glossery of acronyms Numéros utiles / emergency service
© Copyright 2024 Paperzz