VoIP Services Market2

Future of VoIP Services Market - Global
Industry Insights, Trends, Outlook and
Opportunity Analysis, 2017–2025
Growing hybrid cloud communication in enterprises and rising portable devices
is expected to prominently drive growth of the VoIP services market
Proliferating high speed internet infrastructure to enable speedy operations for both
individual and enterprise usage has in turn led to considerable positive impact on the
industry growth. Moreover, expansion of large enterprises to strengthen their
businesses is likely to influence increased inclination towards hybrid cloud infrastructure
for efficient communication. Growing usage of phablets and other portable devices will
provide significant growth prospects to VoIP services market over the forecast period.
Business related travels, specifically for the manufacturing and IT & telecom industry,
have witnessed considerable surge over the past few years. According to Global
Business Travel Association (GBTA) reports, business travel spending has witnessed
over 7% increase over the last two years, is expected to witness 7.1% growth in 2017.
Owing to increasing business operations across several locations, requirement to
provide efficient and inexpensive communications is expected to drive the enterprise
and individual VoIP services market, for both domestic and international calls.
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International VoIP calling are expected to propel the demand for VoIP services
market
International calling through conventional circuited switch networks can lead to major
expenses. However, international calling through voice over internet protocol are
available at relatively economical rates. Computer to computer calls with an efficient
broadband connection can be made free, while PC to phone calls can be provide at low
costs. Industry participants are increasingly providing attractive schemes for free calling
within a geographical region with a monthly subscription charge. Moreover, these are
used to enable enhanced video calling and conferencing experiences at economical
costs. Owing to these factors and simplicity in installation, configuration and
maintenance, VoIP services market is expected to find huge consumer motivation over
the forecast period.
Security challenges are expected to hamper the overall industry growth
Among the prominent security challenges in VoIP service market identity and service
theft, viruses, malwares, spamming, phishing and call tampering are expected to
present considerable challenge to the industry growth. Moreover, conventional phone
calling can help in tracing the location of the user. For instance, in the U.S., calling on
911 emergency, is enabled with tracing the location of the user in the scenario if the
person is unable to speak. However, during the data transfer from IPs, there is currently
no means to trace the location call origination.
Lack of servicing ability in instances of power outage and inefficient internet connectivity
are some of the other factors that may hinder growth of the VoIP services market.
Owing to these factors, conventional mobile networks are expected to remain the
primary means of communication over the forecast period.
Insecurity amongst the regional telecommunication industries and government
bodies are expected to present major growth challenge
Owing to the difference in the technological process, these offerings do not fit under the
conventional telecom regulations, presenting major challenge for the regulators and the
judicial bodies. Moreover, increasing usage of internet for voice telecommunication has
led to increased business insecurity among the telecom industry participants. In
countries such as China, Costa Rica, Belarus, and South Africa these services are
banned by law, with a penalty levied on the users and the VoIP service provider. This is
expected to be the major challenge that would hamper the overall VoIP service market
growth.
Major participants in the VOIP services market include Viber Media, Avaya, Nextiva,
InPhonex, Vonage Holdings, Sprint Corporation, AT&T, Microsoft Corporation (Skype),
Verizon Communications, 8×8 Inc., RingCentral, Vonage Holdings Corporation, West
Corporation, Thinking Phone Networks, and Phone Power.
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VoIP Services Market Taxonomy
On the basis of call type, the global VoIP services market is classified into:
● International
● Domestic
On the basis of service, the global VoIP services market is classified into:
● SIP Trunking
● Hosted IP PBX
● Managed IP PBX segment
● Others
On the basis of configuration, the global VoIP services market is classified into:
● Computer-to-Computer
● Computer-to-Phone
● Phone-to-Phone VoIP
On the basis of end user, the global VoIP services market is classified into:
● Individual
User
● Corporate User Small & Medium Enterprises (SMEs) Large Enterprises
● (Media, Gaming and entertainment)
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VoIP Services Market report categorizes global market on the basis of call type, service, configuration, and end-user - Global Industry Insights, Trends, Outlook, and Opportunity Analysis, 2017–2025

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