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Order Tracking Software Market

Order Tracking Software Market - Growing Adoption Of E-Commerce Platforms And
Mobile Technology
Traditional manual order tracking in enterprises is not all that difficult, until
something goes wrong in the order and delivery process. Many customers face
difficulties because of improper order dispatch and delay in product deliveries. Order
tracking software is a system developed to execute orders and delivery in an efficient
and cost-effective manner. This software also enables companies to track the product
delivery status. It consistently provides the updated information to improve the
delivery management process. Order tracking software is majorly used in the ecommerce sector to manage the entire sales process from order booking to product
delivery. Companies are able to track each and every product to reduce errors in the
delivery process. All information related to product delivery is stored in the database
with the help of order tracking software. This software helps to manage the entire
customer data in the e-commerce industry such as address, contacts, and preferred
delivery timing for working customers. It enables companies to track the order and
delivery status. The software also enables customers to track their product delivery
time, transit modes, and updated location of the product. Updated transit information
helps to deliver the product order on the estimated delivery schedule. It also helps
companies to track and maintain records of products returned from customers. It is a
complete business solution that connects business across the sales, marketing, and
customer support department.
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Growing adoption of e-commerce platforms and mobile technology are some of the
prime factors driving the order tracking software market globally. Online shopping is
on the rise as it saves the customer’s time and money. Moreover, an increase in
demand for mobility solutions and acceptance of digitalization in the service industry
is likely to further fuel market growth for this software.
However, high installation cost of this software is hindering the market growth. Large
enterprises are expected to use multi-functional order tracking software to manage
different delivery processes with high accuracy.
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The order tracking software market can be segmented based on software type,
enterprise size, end users, and geography. Based on software type, the order tracking
software market can be segmented into cloud/web based and on-premise. E-commerce
sector is expected to hold a large market share in the web based solution segment,
because of growing demand for e-commerce platforms which require scalable
solutions to manage the order delivery process efficiently. Based on enterprise size,
the order tracking software market can be segmented into large enterprises and smallmedium enterprises. For SME’s, several solution providers are expected to develop
cost effective and multi-functional software, which is expected to result in increasing
adoption of order tracking software among these enterprises.
Based on end-users, the order tracking software market can be bifurcated into
telecom, retail, pharmaceutical & healthcare, automotive, financial services,
manufacturing, e-commerce, and others. Based on geography, the order tracking
software market can be segmented into Middle East & Africa, Europe, Asia Pacific,
North America, and South America. North America is expected to have dominant
market share in the order tracking software market because some of the e-commerce
companies are expected to adopt advance tracking software to regulate and improve
the delivery system to maintain their dominance in this region. Asia Pacific is
expected to be the fastest growing region in the order tracking software market
because of increasing adoption of e-commerce platforms coupled with rising usage of
smartphones which are expected to be some of the prominent factors supporting the
growth of the market in this region in the coming years.
Key players operating in the order tracking software market includes SoulCRM,
ECOMDASH, Zoho Corporation Pvt. Ltd, Vinculum Solutions Pvt. Ltd., Unicommerce
eSolutions Pvt. Ltd., Megaventory Inc., Elastic Inc., Oracle Corp., Handshake Corp.,
and 4Psite LLC.
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