CONNECTING WITH EVERY CUSTOMER M ACY ’S , I N C . FAC T B O O K 2 0 1 3 FISCAL YEARS 2013 AND 2014 CALENDAR OF PUBLIC DISCLOSURES NOTE: ALL DATES ARE SUBJECT TO CHANGE. Quarterly Results Contacts: Fiscal 2013 MEDIA: Jim Sluzewski................................................ 1-513-579-7764 THREE MONTHS ENDED 2013 EARNINGS RELEASE DATES 10Q/10K SEC FILING 5/4/13 5/15/13 6/10/13 INVESTOR: Matt Stautberg ....................................... 1-513-579-7028 Investor Relations [email protected] 8/3/13 8/14/13 9/9/13 11/2/13 11/13/13 12/9/13 2/1/14 2/25/14 4/2/14 THREE MONTHS ENDED 2014 EARNINGS RELEASE DATES 10Q/10K SEC FILING Toll-Free Information Request Line .......................... 1-800-261-5385 5/3/14 5/14/14 6/9/14 Macy’s, Inc. Corporate Website ...................................macysinc.com Fiscal 2014 8/2/14 8/13/14 9/8/14 11/1/14 11/12/14 12/8/14 1/31/15 2/24/15 4/1/15 2 • MACY’S, INC. TRANSFER AGENT: Computershare Inside the United States and Canada ...................... 1-866-337-3311 Outside the United States and Canada................... 1-201-680-6578 For the Hearing Impaired ...............................1-800-231-5469 (TDD) TABLE OF CONTENTS CALENDAR OF PUBLIC DISCLOSURES ................................... 2 MACY’S, INC. AT-A-GLANCE ..................................................... 4 FINANCIAL HIGHLIGHTS .......................................................... 4 CORPORATE VISION, PHILOSOPHY AND FINANCIAL OBJECTIVES ........................................................... 5 HIGHLIGHTS OF PROGRESS IN 2012 ....................................... 6 MACY’S ........................................................................................ 8 BLOOMINGDALE’S................................................................... 16 MACY’S, INC.: A DIVERSE AND INCLUSIVE ORGANIZATION.................................................... 18 GIVING BACK TO OUR COMMUNITIES................................. 19 SOCIAL RESPONSIBILITY ..................................................... 22 SUSTAINABILITY .............................................................. 24 FINANCIAL OVERVIEW .................................................. 27 STORE LISTINGS ..................................................... 34 – 55 MACY’S ................................................................. 34 BLOOMINGDALE’S ............................................ 54 COMPANY HISTORY ............................................... 56 MACY’S, INC. BOARD OF DIRECTORS/ CORPORATE MANAGEMENT .................................. 62 SHAREHOLDER INFORMATION ........................ 65 STORES AND EMPLOYEES BY STATE..... 66 2013 CORPORATE FACT BOOK • 3 MACY’S, INC. AT-A-GLANCE MACY’S, INC. IS ONE OF THE NATION’S PREMIER OMNICHANNEL RETAILERS, WITH FISCAL 2012 SALES OF $27.7 BILLION. THE COMPANY OPERATES THE MACY’S AND BLOOMINGDALE’S BRANDS WITH ABOUT 840 STORES IN 45 STATES, THE DISTRICT OF COLUMBIA, GUAM AND PUERTO RICO UNDER THE NAMES OF MACY’S AND BLOOMINGDALE’S; THE MACYS.COM AND BLOOMINGDALES.COM WEBSITES, AND 12 BLOOMINGDALE’S OUTLET STORES. BLOOMINGDALE’S IN DUBAI IS OPERATED BY AL TAYER GROUP LLC UNDER A LICENSE AGREEMENT. MACY’S, INC.’S DIVERSE WORKFORCE INCLUDES APPROXIMATELY 175,700 EMPLOYEES. PRIOR TO JUNE 1, 2007, MACY’S, INC. WAS KNOWN AS FEDERATED DEPARTMENT STORES, INC. THE COMPANY’S SHARES ARE TRADED UNDER THE SYMBOL “M” ON THE NEW YORK STOCK EXCHANGE. FINANCIAL HIGHLIGHTS 2012 2011 Net Sales (in billions).......................................................................................................... Change in comparable sales (Note 1) ................................................................................... $ 27.686 3.7% $ 26.405 5.3% Operating Income (in billions) ........................................................................................... % to sales . . . . . . . . . ............................................................................................................... $ 2.661 9.6% $ 2.411 9.1% Operating Income, Excluding Certain Items (in billions) (Note 2) .......................................... % to sales . . . . . . . . . ............................................................................................................... $ 2.666 9.6% $ 2.386 9.0% Diluted Earnings Per Share Net income . . . . . ................................................................................................................ Net income, excluding certain items (Note 2) ........................................................................ $ $ 3.24 3.46 $ $ 2.92 2.88 Net Income (in billions) ...................................................................................................... $ 1,335 $ 1,256 Adjusted EBITDA (in billions) (Note 2) .................................................................................... % to sales . . . . . . . . . ............................................................................................................... $ 3,715 13.4% $ 3,471 13.1% 21.2% 19.7% ROIC (Note 2). . . . . . . . . . ................................................................................................................ Notes: (1) Represents the year-to-year percentage change in net sales from Bloomingdale’s and Macy’s stores in operation throughout the year presented and the immediately preceding year and all Internet sales, adjusting for the 53rd week in 2012. (2) Represents a non-GAAP measure of operating results. Supplemental Operating Results on pages 29 and 30 contain a reconciliation to the most comparable GAAP measure. The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements, including the related notes and other financial information contained in the company’s most recent Securities and Exchange Commission filings. 4 • MACY’S, INC. CORPORATE VISION, PHILOSOPHY AND FINANCIAL OBJECTIVES CORPORATE VISION Macy’s, Inc. is a premier national omnichannel retailer with iconic brands that each serve customers through outstanding stores and dynamic online sites. Both Macy’s and Bloomingdale’s are known worldwide, and each has its own unique identity and customer focus. CORPORATE PHILOSOPHY Macy’s, Inc. clearly recognizes that the customer is paramount and that all actions and strategies must be directed toward providing a localized merchandise offering and shopping experience to targeted consumers through dynamic department stores and online sites. Aggressive implementation of the company’s customercentric strategies by a talented, experienced organization will provide Macy’s, Inc.’s department stores with an important competitive edge. Macy’s, Inc. is committed to open and honest communications with employees, shareholders, vendors, customers, financial analysts and the news media. The company seeks to be proactive in sharing information and in keeping these key stakeholder groups up-to-date on important and material developments. At Macy’s, Inc., our greatest strength lies in the skill, judgment and talent of our people. Every day a production of enormous magnitude takes place on our selling floors and behind the scenes, where our people bring the company’s strategic goals to life. Our priority of attracting, retaining and growing the most talented people in the retail industry has been and will continue to be our greatest advantage. CORPORATE FINANCIAL OBJECTIVES The objectives of Macy’s, Inc. are: • To grow sales and earnings; • To continue to increase the company’s profitability levels (earnings before interest, taxes, depreciation and amortization) as a percent to sales; • To improve return on invested capital; • To maximize total shareholder return. OUR GREATEST STRENGTH LIES IN THE SKILL, JUDGMENT AND TALENT OF OUR PEOPLE. 2013 CORPORATE FACT BOOK • 5 HIGHLIGHTS OF PROGRESS IN 2012 OUR CULTURE OF GROWTH CONTINUES TO BUILD Macy’s, Inc. is a company with momentum. We have gained market share from our competitors over the past several years, and we remain fully dedicated to continuous improvement in 2013 and the years ahead. Our company is alive with activity, and we are energized by the opportunity we see. The more we accomplish, the more we realize that there is so much more we can do. The shopping patterns of our customers are rapidly changing. We operate in an increasingly omnichannel world where consumers gravitate seamlessly between stores, computers and mobile devices. They shop whenever, wherever and however they prefer. We were fortunate to have seen this shift coming five or more years ago, and we have invested strategically to prepare our company for growth and success in an omnichannel world. Today, we consider ourselves to be America’s Omnichannel Store and a company that places the customer at the center of all decisions. Since the restructuring of our company in 2009, we have made fundamental changes in our business to instill a culture of growth. Macy’s, Inc. has become a much stronger business over this period, and we continue to reap the rewards. Take a look at our results in 2012, which are presented and discussed in greater detail in the Company’s 2012 Form 10-K (including important information on pages 16 – 18 of the 2012 Form 10-K regarding our non-GAAP financial measures): • Topline sales rose by more than $1 billion for the third consecutive year. In fact, our total sales in 2012, at $27.7 billion, were about $4.2 billion higher than in 2009. • Comparable sales rose by 3.7 percent in 2012, on top of increases of 5.3 percent and 4.6 percent in 2011 and 2010, respectively. We ended 2012 with 12 consecutive quarters of comparable sales growth of at least 3 percent. • Adjusted EBITDA as a percent to sales grew to 13.4 percent in 2012, significant progress toward our goal of 14 percent. (See Supplemental Operating Results on pages 29 and 30 for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.) • Return On Invested Capital (ROIC), a key measure of operating productivity, reached 21.2 percent in 2012, continuing an improvement trend over the past four years. (See Supplemental Operating Results on pages 29 and 30 for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.) • Diluted earnings per share (EPS) rose to $3.24 per share in 2012. Excluding certain items, diluted EPS grew to $3.46 in 2012. (See Supplemental Operating Results on pages 29 and 30 for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.) • Improved cash flow has allowed us to enhance shareholder value through repurchasing shares and increasing the dividend, which was doubled in 2012. 6 • MACY’S, INC. WE HAVE INVESTED STRATEGICALLY TO PREPARE OUR COMPANY FOR GROWTH AND SUCCESS IN AN OMNICHANNEL WORLD. ENHANCING SHAREHOLDER RETURNS The company has continued to enhance shareholder value. Total Shareholder Return – a combination of stock price appreciation and dividend – was 158.7 percent over the past three years and placed in the top tier of leading national retailers. During fiscal 2012, the price of Macy’s, Inc. common stock rose by more than 16.8 percent, and the share price has grown nearly five-fold since the beginning of fiscal 2009. The board of directors doubled the cash dividend on Macy’s, Inc. common stock to an annualized 80 cents per share, beginning with the quarterly payment on April 2, 2012. In fiscal 2012, the company repurchased approximately 35.6 million shares of its common stock for $1.350 billion as part of an ongoing program using excess cash. Going into fiscal 2013, the company had remaining authorization to repurchase approximately $1.502 billion of common stock, including a $1.5 billion increase in authorization approved by the board of directors in December 2012. STRATEGIC INVESTMENTS IN OMNICHANNEL CAPABILITY Macy’s and Bloomingdale’s have moved beyond the meaning of “department store” in the traditional sense of the word. Today, our brands are quickly earning the right to be called “omnichannel stores.” Today’s best customers are those who shop our stores ... and online from home ... and from their tablet or mobile device. Omnichannel means our stores, websites and mobile devices are all working in unison – and seamlessly behind the scenes – to the benefit of the customer. We are driving store customers online and online customers into the stores. We are using mobile to feed both stores and online. We at Macy’s have the best of all worlds. We made a big leap in 2012 when we equipped 292 Macy’s stores to fulfill orders placed online or at other stores that may have been sold out of a particular item. This was up from just 23 fulfillment stores in 2011. We will be adding another approximately 208 stores with fulfillment capability in 2013, which will bring us to a total of 500 by the end of the year. Meanwhile, Macy’s dedicated its largest online fulfillment center – with a footprint of more than 1.3 million square feet – in Martinsburg, WV, in July 2012. When it is fully operational, the Martinsburg facility will employ a year-round workforce of about 1,200 associates, with the addition of as many as 700 temporary seasonal positions during the holiday season. And in early 2013, the company announced it will expand its Goodyear, AZ, fulfillment center, built in 2008 with about 600,000 square feet, by an additional 360,000 square feet to come on line in spring 2014. By making our entire assortment available to every customer – whether it is located in a dedicated fulfillment center or one of the 500 Macy’s fulfillment-equipped stores, we can drive incremental sales, increase inventory turns and improve gross margins. We will continue to test and roll out new technology of all sorts so that we can continue to connect with customers as their shopping habits and preferences change. You will see more tablets used in selling in the stores. You will see some very interesting new uses of mobile. You will see us testing and learning as we find ways to get merchandise to customers faster and easier when they want an item shipped. We are part of an exciting new world. As America’s Omnichannel Store, you can expect that we will be an innovator on multiple fronts. This is what the customer expects from us, and it is what we will deliver. 2013 CORPORATE FACT BOOK • 7 MACY’S, ESTABLISHED IN 1858, IS AMERICA’S OMNICHANNEL STORE – AN ICONIC RETAILING BRAND WITH ABOUT 800 STORES OPERATING COAST-TO-COAST AND ONLINE AT MACYS.COM. MACY’S OFFERS POWERFUL ASSORTMENTS AND THE BEST BRANDS, LOCALIZED TO EACH AND EVERY CUSTOMER BY UNIQUELY TAILORING OUR PRODUCT SELECTIONS FOR INDIVIDUAL STORES WITH OBVIOUS VALUE, ENGAGING SERVICE AND UNFORGETTABLE MOMENTS. We see a growing number of our customers becoming omnichannel customers. They may research on their mobile device before visiting one of our stores to touch the fabric on a jacket or converse with a beauty advisor in our cosmetics department. They may make the purchase in the store or buy it online while at home or in the office. Our commitment is to meet or exceed the expectations of every customer no matter when, where or how they prefer to shop with us. Clearly, Macy’s is distinctly different from other major retailers. Macy’s embraces customers and strives to provide an experience that transcends ordinary shopping. Our DNA includes special events that are magical – the Macy’s Thanksgiving Day Parade, Fourth of July Fireworks, flower shows, fashion extravaganzas, celebrity appearances, cooking demonstrations and holiday traditions ranging from the arrival of Santa Claus to tree lightings and animated window displays. Beyond fantastic events, Macy’s is delivering magical moments every day. We surprise and delight customers with unique and interesting fashion merchandise – including exclusive brands that our customers won’t find elsewhere. We engage customers in stores, online and via mobile devices by offering special experiences, as well as advice and options that bring fashion ideas to life. Our looks set the tone in style magazines, videos, TV shows, movies, blogs and websites. Our associates take the extra step to help a customer in need. Every year, we receive tens of thousands of messages complimenting our people and saluting the shopping experience at Macy’s. It’s all part of the excitement that we’ve been creating for 154 years. In fiscal 2012, Macy’s opened two new stores and closed seven stores. Two Macy’s stores were opened in Salt Lake City, UT, and Greendale, WI. Macy’s stores were closed in Pasadena, CA; Belmont, MA; Honolulu, HI; St. Paul, MN; and Houston, TX. The company closed a Macy’s furniture clearance center in Houston, TX, and a Macy’s men’s and home store in Santa Ana, CA, was closed and consolidated into the main store in the same shopping center. In March 2013, Macy’s opened a new store in Victorville, CA, as well as a new Macy’s Men’s Store in Las Vegas, NV. In fall 2013, Macy’s is planning to open a new store in Gurnee, IL, as well as a replacement store in Bay Shore, NY. Planned new Macy’s stores for 2014 include locations in The Bronx, NY; Sarasota, FL; and Las Vegas, NV. 8 • MACY’S, INC. FURTHER DEVELOPING OUR M.O.M. STRATEGIES Underpinning Macy’s outstanding results is a threepronged business strategy known by the acronym of M.O.M. – My Macy’s, Omnichannel and MAGIC Selling. We have benefited from unwavering commitment to these strategies and to executing them with creativity and passion. We are continually testing and learning – using limited-scope pilots to see what resonates with the customer, then aggressively rolling out those elements and tactics that are successful. WE WILL CONTINUE TO DRILL DOWN TO UNDERSTAND THE CUSTOMER BETTER IN EACH LOCATION. My Macy’s is our formula for localization – in merchandising, in marketing and in the shopping experience. Even after our three consecutive years of phenomenal success in bringing localization to life, no other retailer has anything like My Macy’s. It is our sustainable competitive advantage. No one has copied it. No one is likely to copy it because of the investment required in infrastructure, systems and talent. But the truth is that we have not yet come close to making all of our stores as truly local as they can be. Having improved our implementation processes for localization in 2012, going forward we will continue to drill down to understand the customer better in each location. Our goal is to drive incremental business based on a well-tailored local shopping experience. We are identifying and sharing the best examples of what’s working in one place – for example, granularly honing the mix of sizes, colors and brands in a store with a unique customer marketplace – so we can tailor a version of that best practice in other stores with a different mix of customers. We are cultivating a keener sense of entrepreneurism in each store. This applies to the merchandise we sell, how we present and promote it, and how we engage the community around us. And we are intensifying discussions with some vendors about expanding their products into doors where they were not previously carried. If enough customers want a particular item in a particular Macy’s location, we will be relentless in making that happen. Our Stores, Merchant and Planning teams are committed to working very closely together with the goal of “putting the customer at the center of all decisions.” With Omnichannel (see more detailed description on page 7), customers can browse online, then come to Macy’s to lay on the mattress or try on the shoes before buying them in the store. These are customers who visit a store on their lunch hour, then make the purchase later at home or from their office, after they’ve thought about it for a while. They find that the macys.com website is as exciting, engaging, efficient and technologically effective as any in retailing. Omnichannel means our stores, website and mobile devices are all working in unison – and seamlessly behind the scenes – to the benefit of the customer. We are driving store customers online and online customers into the stores. We are using mobile to feed both stores and online. 2013 CORPORATE FACT BOOK • 9 MAGIC Selling will continue to be the basis for how we engage customers in Macy’s stores and how we coach our associates for success. MAGIC is an acronym we use to drive home to our associates the process to Meet and make a connection ... Ask questions and listen ... Give options, give advice ... Inspire to buy ... and Celebrate the purchase. Bringing Magic to our customers is about treating people right, taking the extra step with each customer, and bringing a new measure of joy to shopping. All of this has helped us to improve selling service in our stores over the past couple of years, as reflected in the scores calculated for each store based on direct customer feedback after a shopping trip. In 2013, we will be redoubling our efforts to encourage our associates to sell from the heart and to take the extra step to make every customer feel special. Our mantra is “Be the magic.” And we’ll be providing new tools that our associates can use to brighten the day of every customer. NEW MILLENNIAL STRATEGY LAUNCHED Macy’s in 2012 launched a new strategic approach to customers in the Millennial generation. Millennials are the segment of our customers who are ages 13 to 30. They are now America’s largest generation. Millennials, who spend more than $65 billion on the kind of merchandise sold by Macy’s, represent a major opportunity for our company today and down the road. In 2012, we brought together the Millennial teams from various disciplines – including Merchandising, Planning, Marketing and Private Brands – into new open-concept office space in New York City so they could work more collaboratively, create new ideas and move quickly on key projects. Their first order of business was to bring some new and fresh merchandise into the Impulse (for older Millennials) and Mstylelab (for younger Millennials) areas of Macy’s stores and dotcom. In October, we announced that 13 new Millennial brands would be coming to Macy’s by the end of 2013 and that we would be expanding 11 existing Millennial brands. Beyond the new and expanded merchandise assortments in 2013, we are now working on a new Home strategy for Millennials. And we are experimenting with floor moves and adjacencies within the stores to create new destination zones for our Millennial consumer. Marketing is focused on new ways to reach out and attract these younger customers. Social media obviously plays a big role, and we have aimed a number of Facebook, Twitter, Pinterest and Instagram programs toward this audience. MBlog, our own blogging site, is becoming more informative and will offer unique perspectives for our 13- to 30-year-old users. WE ARE STEPPING UP THE SHOPPING EXPERIENCE AND STORE ENVIRONMENTS. 10 • MACY’S, INC. MACY’S HERALD SQUARE FLAGSHIP REMODEL BEGUN In early 2012, work began on one of the largest capital investments in the history of our company – the top-tobottom renovation of Macy’s Herald Square flagship store in New York City. This four-year, $400 million reinvention will make Herald Square the world’s most exciting, interesting and technologically-advanced department store. In the course of the project, we will be restoring the grandeur of the building’s exterior, creating dazzling updated presentations of new and expanded merchandise space, and significantly expanding the men’s store. Completed portions of the remodeled first and second floors opened in fall 2012. This included the world’s largest women’s shoe department with 60,000 square feet of space (retail and stock), 300,000 pairs of shoes available to customers, and Macy’s first-ever coffee/champagne/ chocolate bar. Also opened was a new world of multi-level luxury shops by Louis Vuitton, GUCCI, Burberry and Longchamp, as well as a dazzling new fine jewelry department, including a special shop for wedding-related jewelry. Spectacular new merchandise areas for cosmetics and men’s are among the plans for 2013. FINISH LINE TO PROVIDE ATHLETIC FOOTWEAR Macy’s announced in 2012 that Finish Line-branded athletic footwear shops will be opened in more than 450 Macy’s department stores in the United States and online at macys.com. The Finish Line, Inc. is a premium retailer of athletic shoes, apparel and accessories. The rollout process for the 450+ locations, which will be operated by Finish Line as licensed departments, will start in spring 2013 with completion expected by fall 2014. For the remaining approximately 225 Macy’s stores that carry footwear, Finish Line will manage the athletic footwear assortment and inventory beginning in spring 2013, without the staffing or branding provided in the licensed departments. Athletic shoe assortments selected by Finish Line also will be available on macys.com, beginning in spring 2013. Finish Line will be Macy’s exclusive partner for men’s, women’s and children’s athletic footwear, and Macy’s will be the exclusive host for Finish Line-branded in-store shops. Finish Line is a widely recognized expert in athletic footwear for men, women and children including the best brands, newest technology and most current styles. The enhanced footwear assortment that Finish Line will bring to customers at every full-line Macy’s store nationwide, as well as on macys.com, complements our rapidly developing offering of “activewear merchandise.” BEST BRANDS, EXCLUSIVE MERCHANDISE Macy’s continues its legacy of offering merchandise from the best and most-wanted brands, and in providing customers genuine value – the right combination of fashion and quality at a good price. Much of Macy’s merchandise assortment is clearly unique. In 2013, about 45 percent of merchandise sold at Macy’s was exclusive or in limited distribution. This includes Macy’s outstanding portfolio of private brands, which account for about 20 percent of sales. 2013 CORPORATE FACT BOOK • 11 PRIVATE BRANDS MACY’S IS RECOGNIZED AS A RETAIL INDUSTRY LEADER IN DEVELOPING PRIVATE BRAND MERCHANDISE THAT DIFFERENTIATES THE ASSORTMENTS IN OUR STORES AND DELIVERS EXCEPTIONAL VALUE TO THE CUSTOMER. MERCHANDISE FOR EACH PRIVATE BRAND, AVAILABLE “ONLY AT MACY’S,” IS DEVELOPED TO APPEAL TO A CERTAIN CUSTOMER LIFESTYLE AND IS SUPPORTED WITH MARKETING PROGRAMS THAT CREATE A PRECISELY DEFINED IMAGE. MACY’S ALSO DEVELOPS PRIVATE LABEL GOODS TO MEET SPECIFIC CUSTOMER NEEDS AND TO FILL GAPS IN THE ASSORTMENT. For women, Alfani offers modern separates with a clean, feminine sensibility and a refined fit. The brand is designed to be the stylish woman’s resource for wear-to-work clothes that are both polished and versatile. Alfani for women includes sportswear, intimate apparel, jewelry and shoes. Alfani offers clothing for the man who wants to look modern and professional. The collection is designed with an emphasis on fabric, detail and performance. Alfani menswear includes sportswear, tailored clothing, furnishings, shoes and accessories. Alfani Red is a fit designation within the Alfani line that indicates a slimmer, sleeker fit. Launched in fall 2012, Alfani Spectrum provides even slimmer fitted dress shirts in a wide array of colors. American Rag is a young, fashion-forward line of apparel and accessories that is targeted to Juniors, Plus and Young Men. Inspired by classic rock and roll, the line blends vintage-inspired colors and prints with classic denim and the season’s trends. Bar III is a collection of contemporary women’s and men’s clothing, jewelry and bedding. The clothing and jewelry, which are sold in Macy’s Impulse zone, feature design that is versatile and fashion-forward. The brand speaks to a young, style-savvy and technologically-sophisticated customer looking for distinctive products that can be added to her or his existing wardrobe and lifestyle to express personal style. 12 • MACY’S, INC. ® Belgique cookware is a versatile, high-performance line designed to provide professional results and striking good looks. Belgique Stainless Steel is for the cook who wants versatile, high-performance and long-lasting cookware with a sleek, sophisticated look. Belgique Hard Anodized features a non-stick interior ideal for low-fat cooking. The durable exterior is easy to care for and has a clean, modern look. Charter Club offers modern classic, all-American style in women’s apparel, accessories and home collections. The ready-to-wear collection, designed for the woman who appreciates both style and ease, features separates assorted for all occasions. The home collection provides the essential elements to create an elegant, traditional décor. The brand includes sportswear, intimate apparel, jewelry, accessories, bedding and bath. Club Room features classic American menswear for weekend or business casual occasions and tailored suit separates for the career-oriented professional. The Club Room brand includes sportswear, tailored clothing, furnishings and accessories. Epic Threads is designed for tweens and kids who want cool, original clothing that expresses their personality and is now available in all kids sizes from 2 to 20. Taking a cue from popular skate and streetwear brands, Epic Threads is urban, imaginative and edgy. The brand has a strong denim base, a high-energy color palette and an individualistic sensibility. First Impressions Play: Girl & Boy and Satin Hanger are fun, colorful and trend-right clothing for newborns and infants. The brand offers sets and mix-and-match separates for boys and girls with an emphasis on occasion dressing. Tracing a trajectory from quiet label to powerhouse brand, Giani Bernini has emerged as a coveted name for handbags and small leather goods at Macy’s. The brand’s fine materials and classic design attract a traditional customer who recognizes quality when she sees it. Giani Bernini has an extensive assortment that includes shoes and sterling silver bridge jewelry. 2013 CORPORATE FACT BOOK • 13 This luxury collection for the home evokes the cool, cleanlined style of a world-class hotel, creating an oasis in the modern world. Hotel Collection offers high thread-count sheets and luxurious fabrics for the customer who appreciates quality and modern design. The sophisticated collection includes bedding, bath, tableware and mattresses. There is an easy-care product line extension with a mix-and-match design element. Hotel Collection recently launched its most luxurious bedding collection, Hotel Collection Finest; where sophisticated materials, rich embellishment and exquisite dressmaker details combine to create an unsurpassed experience of elegance and ease. Ideology is an activewear brand designed for the active lifestyle and offers versatile, mix-and-match pieces that combine fashion-forward style with technical features that maximize performance and comfort. I.N.C. for women delivers up-to-the-minute, trend-right sportswear designed to add freshness and fun to the fashionable woman’s wardrobe. Cutting edge, off-the-runway trends are captured and delivered in high-profile, affordable clothes, shoes and jewelry for the woman who wants to be noticed. Handbags launched in early 2013. I.N.C. Men offers fashion-forward clothing with a modern fit and sharp styling. Cool, understated suit separates, a broad range of style-conscious denim, sophisticated knits and graphic T-shirts are designed to mix and match for maximum versatility for the contemporary man. I.N.C. Home is a bold new bedding collection that channels the runway trends and international sensibility that inspires I.N.C. ready-to-wear: a combination of vivid colors, sleek neutrals and chic embellishments. With fun colors and flirty prints, Jenni by Jennifer Moore intimates stand out as the choice for the young, fashionable customer, featuring a bright and cheerful selection of pajamas, loungewear and lingerie. In the Juniors arena, Jenni’s colorful, comfortable sensibility stands out in an assortment that includes yoga bottoms, fashion tops, tees/ tanks, seamless bandeaus and bralettes, and other items. 14 • MACY’S, INC. With a pretty, feminine sensibility and an emphasis on comfort, JM Collection is designed for the woman who wants versatile, work-to-weekend clothes at an affordable price. The collection consists of easy, classic silhouettes updated each season in new colors, prints and textures. Designed for the busy woman with an easy, modern sense of style, this brand offers a versatile collection of fashionable sportswear and stylish accessories that transition from home to work to weekend. The brand includes sportswear, shoes, jewelry, handbags and accessories. Elegant and refined, this brand of European-inspired classic menswear is characterized by luxury fabrics and attention to detail. It is designed for the more traditional customer, who expects the best in investment dressing. The brand includes sportswear, tailored clothing, furnishings and accessories. Greg Norman for Tasso Elba is a broad assortment of golf-inspired menswear and accessories. Shark by Greg Norman for Tasso Elba is the younger, more fitted expression of this worldly golf lifestyle. BRANDS AND LABELS The difference between a brand and a label is subtle but important. Our brands have fully developed brand profiles targeted to specific consumers and are supported with national advertising and branded in-store environments. A label is just that: a name attached to a category of merchandise that fills a niche in our assortments. Examples of our labels include: • Holiday Lane • JA by John Ashford • Karen Scott • Morgan Taylor Intimates • Studio Silver • The Cellar • Tools of the Trade • Via Europa 2013 CORPORATE FACT BOOK • 15 BLOOMINGDALE’S, AMERICA’S ONLY NATIONWIDE, FULL-LINE, UPSCALE DEPARTMENT STORE, IS RECOGNIZED FOR ITS ORIGINALITY, INNOVATION AND FASHION LEADERSHIP. IT TRULY IS “LIKE NO OTHER STORE IN THE WORLD.” IN FACT, BLOOMINGDALE’S IS A LEADING ATTRACTION FOR VISITORS AND TOURISTS COMING TO THE UNITED STATES FROM AROUND THE GLOBE. THIS BRAND INCLUDES 36 STORES, BLOOMINGDALES.COM AND 12 BLOOMINGDALE’S OUTLET LOCATIONS. BLOOMINGDALE’S OPERATES IN DUBAI, UNITED ARAB EMIRATES, UNDER A LICENSE AGREEMENT WITH AL TAYER INSIGNIA, A COMPANY OF AL TAYER GROUP LLC. Bloomingdale’s is separating itself from the mainstream and reinforcing its position as an authority for upscale, contemporary fashion. Customers are attracted by the latest styles from the hottest brands, such as Armani, Burberry, Chanel, Christian Dior, David Yurman, Jimmy Choo, John Varvatos, Louis Vuitton, GUCCI, Miu Miu, Prada, Ralph Lauren Black Label, Theory, Tory Burch, MaxMara, Sandro, Mage, Zadig & Voltaire, The Kooples, Reiss and LK Bennett, to name a few. Bloomingdale’s shoppers have come to expect and savor variety – the newest looks from established brands, as well as unique products from rising young designers. Supporting these fashion brands are exceptional customer amenities – international visitors centers, personal shoppers, outstanding fitting rooms and lounges – elegant events and personalized, attentive service that strengthen customer relationships and build loyalty. BLOOMINGDALE’S IS SEPARATING ITSELF FROM THE MAINSTREAM AND REINFORCING ITS POSITION AS AN AUTHORITY FOR UPSCALE, CONTEMPORARY FASHION. 16 • MACY’S, INC. NEW STORES PLANNED Capitalizing on the strength of smaller, carefully edited fashion stores opened in recent years in SoHo in New York City and Santa Monica, CA, Bloomingdale’s will open a new store in Glendale, CA, in fall 2013, as well as a new replacement store in Palo Alto, CA, in spring 2014. Bloomingdale’s continues to test its outlet store concept which launched in 2010. We added five new outlet stores in 2012, bringing the current store count to 12, with one scheduled to open in 2013. A Bloomingdale’s Home Store in Las Vegas, NV, was closed in 2012. BLOOMINGDALE’S LAUNCHES REWARDING LOYALTY PROGRAM In 2012, Bloomingdale’s launched a new customer loyalty program called Loyallist in all U.S. stores and online. The new tender-neutral program is streamlined and delivers benefits to any customer shopping with a U.S. address at Bloomingdale’s – regardless of how they pay. Members of the loyalty program will accumulate points each time they shop and for every 5,000 points will receive a Reward Card worth $25. The Reward Card can be redeemed on all merchandise (exclusive of gift cards) and is issued the moment earned, in the store or overnight via e-mail if earned online, for use the very next day. Shoppers can earn points at three levels. Loyallists will receive one point for every dollar spent in store, on bloomingdales.com and at outlet locations. Shoppers who use their Bloomingdale’s credit card will earn three points per dollar. Those at the “Top of the List,” who have spent $3,500 or more annually at Bloomingdale’s on their Bloomingdale’s card earn four points per dollar and are recognized by their black Bloomingdale’s Reserve card. The program also includes various additional bonuses, benefits and special promotions. 2013 CORPORATE FACT BOOK • 17 MACY’S, INC.: A DIVERSE AND INCLUSIVE ORGANIZATION DIVERSITY IS AT THE CORE OF MACY’S, INC.’S APPROACH TO DOING BUSINESS. IT TOUCHES ALL AREAS OF OUR COMPANY. WE EXPECT OUR ASSOCIATES, OUR ADVERTISING AND IN-STORE PRESENTATIONS, AND THE COMPANIES WITH WHICH WE DO BUSINESS TO MIRROR THE DIVERSE MULTICULTURAL MARKETPLACE WE SERVE. OUR ASSOCIATES Macy’s believes that different perspectives are important to our company, and we benefit greatly from the individual strengths of each associate. To serve our diverse customers, we have to be a diverse company. Women represent more than 75 percent of the workforce across Macy’s, Inc., and more than 73 percent of management-level executives are women. Racial minorities represent more than 52 percent of our associate team and represent more than 39 percent of our management team. OUR MARKETING AND ADVERTISING A crucial part of our diversity strategy is our multicultural marketing. We use powerful and evocative images, symbols and words to communicate our brand messages, our special events and our merchandise selections to our diverse core customers. And we deliver those messages via targeted media channels to reach customers where and when they want to receive our messages. We also work with minority-owned and women-owned agencies to ensure our concept development and ad placements are in sync with our multicultural customer. OUR SUPPLIERS Having a supplier base that reflects our diverse customer base gives us a tremendous competitive advantage, particularly because it enables us to source distinctive merchandise to present in our stores. It also helps us give meaningful support to businesses that contribute to the economic health of our local communities. Our Supplier Diversity Program helps us identify and support emerging minority- and womenowned businesses. In 2012, our company’s purchases from minority- and women-owned business enterprises totaled about $715.3 million. The Workshop at Macy’s, our company’s first business development program, was launched in 2011 to foster growth in the next generation of minority- and women-owned merchandise suppliers. GIVING BACK TO OUR COMMUNITIES GIVING BACK TO THE COMMUNITIES WHERE WE WORK AND LIVE IS A DEEPLY HELD VALUE AT MACY’S, INC. WE ARE PROUD THAT OUR CONTRIBUTIONS, LEADERSHIP AND VOLUNTEER EFFORTS HELP CREATE STRONG COMMUNITIES – PROVIDING A BETTER ENVIRONMENT FOR OUR STORES TO DO BUSINESS AND FOR OUR EMPLOYEES AND CUSTOMERS TO LIVE AND WORK. Collectively, contributions in 2012 from the company and the Macy’s Foundation – as well as employee contributions through workplace giving campaigns and customer contributions through our signature giving programs – totaled more than $70 million. Our associates gave more than 125,000 hours of their personal time for community service. CORPORATE AND FOUNDATION GIVING Through our gifts from Macy’s, Bloomingdale’s and the Macy’s Foundation, more than $26 million was contributed to approximately 4,500 nonprofit organizations in 2012. The majority of our gifts were directed to our core focus areas for funding: arts and culture, education, the environment, HIV/AIDS awareness and research, and women’s issues – particularly women’s health and domestic violence. In 2012, Macy’s Foundation contributed more than $4 million to charities across the country as a dollar-for-dollar match of our associates’ personal charitable contributions to nearly 3,400 individual nonprofit organizations. OUR ASSOCIATES GAVE MORE THAN 125,000 HOURS OF THEIR PERSONAL TIME. Our giving program spearheaded by our local contributions committees, My Macy’s District Grants, provided grants to our local communities. More than 1,300 individual gifts were made. The District Grants program features contributions committees in each of the Macy’s operating districts who make local funding decisions. Similar to our merchandise localization, the District Grants program aids our local teams in supporting the organizations and causes that are important in their respective local communities. A major gift during the year was a contribution of $1 million to the American Red Cross for relief aid in response to Hurricane Sandy, which devastated large sections of our Northeast markets. The contribution was from Macy’s, Inc. on behalf of our Macy’s and Bloomingdale’s employees and from our customers. Another major gift in 2012 was a grant of more than $1.5 million to Make-A-Wish as part of our fifth annual Believe campaign during the holidays. Macy’s donated $1 for every letter to Santa dropped into our special in-store letterboxes, up to a maximum of $1 million, and added a contribution of more than $500,000 for letters posted on National Believe Day and from other in-store events. Across the country, support from Macy’s and Bloomingdale’s giving programs helped sponsor free admission to museums and exhibits, special musical performances, art exhibits, and art and theatre workshops for children. In the area of education, we funded scholarship programs, summer reading programs, mentoring and tutoring, and early childhood education initiatives. Grants in our HIV/AIDS focus area included sponsorship of awareness walks and runs as well as funding for meals and nutrition programs, housing programs, and research and counseling initiatives. We contributed to environmental programs covering both conservation and preservation, including sponsorship of Earth Day activities, plant programs for children at botanical gardens, and animal preservation and awareness programs at zoos and aquariums. In the women’s issues focus area, our grants supported early detection and screening programs for heart disease, 2013 CORPORATE FACT BOOK • 19 CAUSE-RELATED PROGRAMS Because Macy’s, Inc. believes in helping to create stronger, more vibrant communities, we invited our customers throughout the year to join us in making a difference and “giving back.” In 2012, customers contributed more than $30 million to nonprofit organizations nationwide through our signature programs. breast cancer and ovarian cancer; provided a wide range of assistance to emergency shelters; sponsored programs to raise awareness about domestic and dating violence; and funded self-esteem and leadership programs for young girls and teens. ASSOCIATE GIVING Associates of Macy’s and Bloomingdale’s are tremendously generous with their support of nonprofit organizations – with both monetary contributions and gifts of their time and leadership. They make our “give back” value come alive every day. United Way: More than 700 United Way chapters across the United States received contributions totaling nearly $10.9 million from Macy’s, Inc. associates during 2012. Combined with $3.4 million in contributions from Macy’s and the Macy’s Foundation, our total contribution was $14.3 million for 2012. Earning for Learning: Earning for Learning (EFL) is an initiative that provides grants to schools where Macy’s, Inc. associates, their families or retirees volunteer their time for education activities such as tutoring and mentoring. In 2012, the Macy’s Foundation awarded more than 80 grants totaling $28,750 through the EFL program, and EFL volunteers gave nearly 4,200 hours of service to their local schools. Bag Hunger: Macy’s, Inc. associates contributed food and donations equivalent to $2.6 million in 2012 to our companywide Bag Hunger campaign to help reduce hunger in our local communities. (See Bag Hunger on page 21.) 20 • MACY’S, INC. Go Red For Women: 2012 marked Macy’s ninth year as national sponsor of Go Red For Women, the American Heart Association’s campaign for awareness and prevention of heart disease in women. Approximately $4.5 million was contributed to the Go Red movement through our Wear Red Day promotion, from our Thanks For Sharing holiday rewards program, and from Macy’s, Inc. In nine years, Go Red has received more than $33.5 million from Macy’s and our customers. Reading Is Fundamental: Customers supported Reading Is Fundamental (RIF) with donations totaling nearly $5 million in 2012 through our Be Book Smart back-to-school effort and other campaigns. More than $26 million has been raised for RIF, the nation’s oldest and largest literacy organization, since our partnership began in 2004. Shop For A Cause: Shop For A Cause is our annual charity shopping day event held in every Macy’s store across the country. In 2012, Macy’s raised $3.1 million for the March of Dimes. More than $42 million has been raised in the seven years that Macy’s has held this signature “give back” event. Thanks For Sharing: Thanks For Sharing is Macy’s holiday rewards program. In 2012 for the fourth consecutive year, $15 million was raised for charitable organizations across the country. By enrolling in the rewards program during the holiday season, customers are contributing to designated nonprofit organizations located in communities across the country. In 10 years, Thanks For Sharing has raised more than $111 million. Macy’s Passport Presents Glamorama: Over the past 30 years, the Macy’s Passport Presents Glamorama fashion extravaganza has raised more than $50 million for charities that help fight childhood illness, cancer and HIV/AIDS. In 2012, the events combined fun, fashion and philanthropy in four cities to raise nearly $900,000. EMPLOYEE VOLUNTEERISM PROGRAMS Since the Macy’s, Inc. Partners in Time employee volunteer program was founded in 1989 in Atlanta, thousands of volunteers have given more than 2 million hours of community service. That’s valued at more than $36 million to thousands of charities we’ve impacted through nearly 25 years of community service. BAG HUNGER PROVIDED 60 MILLION MEALS FOR HUNGRY FAMILIES IN 15 YEARS During the annual Partners in Time Bag Hunger food campaign, Macy’s, Bloomingdale’s and our central office locations band together to help alleviate summer hunger – a time when food pantry shelves are often bare and school meal programs are not offered. In 2012, a total of 10.2 million pounds of food and equivalent monetary contributions were given by our generous associates, spurred on by a good-natured competition among locations. Along the way, our Partners in Time program has been nationally recognized, receiving the Points of Light/ Hands On Network “Award for Excellence in Workplace Volunteerism,” among other honors. In 2012, more than 29,100 participants joined 2,333 community efforts. Thousands of others were involved in “give back” initiatives such as cause marketing and employee giving campaigns. In addition, volunteerism for hunger-relief charities was a special focus in 2012 and associates gave 59,955 hours of community service for this cause. Throughout the country, Macy’s, Inc. Partners in Time volunteers packed food at pantry warehouses, assembled box lunches for hunger-relief agencies, and served meals at soup kitchens, putting their passion for giving back into action. Partners in Time, Earning for Learning and other volunteers gave more than 125,000 hours of service in 2012 alone. Partners in Time projects made a strong impact for youth with 15 percent of efforts benefiting children and education. With the success of our Partners in Time Bag Hunger food campaign, which celebrated its 15th anniversary in 2012, hunger relief represented 43 percent of volunteerism. Projects for health issues, including disabilities and AIDS, were supported by 12 percent of projects, and 6 percent supported breast cancer research, family violence awareness and other issues of special interest to women. In 2012, in celebration of the Bag Hunger 15th anniversary, Macy’s, Inc. awarded a total of $15,000 in grants in the names of the top store and central office departments to their chosen hunger-relief charities. Since 1998, Partners in Time has provided an equivalent 71.4 million pounds of food or 60 million meals, plus volunteer service, for hungry families throughout the country, many through affiliates of Feeding America, the largest domestic hunger-relief organization in the United States. +64A 2012 PARTNERS IN TIME EMPLOYEE VOLUNTEER PROJECTS BY ISSUE AREA 43% Hunger 15% Children/School partnerships 12% Health (including disabilities and AIDS) 6% Women’s issues 6% Environment/ housing/disaster relief 4% Arts/civic/culture/ holiday 14% Other* *Projects for diversity initiatives and others. 2013 CORPORATE FACT BOOK • 21 SOCIAL RESPONSIBILITY THERE IS NO SHORTAGE OF TALK ABOUT THE OBLIGATION OF PUBLIC COMPANIES TO BE SOCIALLY RESPONSIBLE TO THE PEOPLE AND COMMUNITIES WHERE THEY DO BUSINESS. AT MACY’S, INC., WE HOLD THOSE SAME BELIEFS – ALONG WITH A BELIEF THAT ACTIONS SPEAK LOUDER THAN WORDS WHEN IT COMES TO HELPING TACKLE SOME OF THE TOUGHEST PROBLEMS FACING US TODAY. WE PRIDE OURSELVES ON BEING PART OF A COMPANY THAT OPERATES WITH INTEGRITY, MAKES GOOD CHOICES AND DOES THE RIGHT THING IN EVERY ASPECT OF OUR BUSINESS. VENDOR & SUPPLIER CODE OF CONDUCT Since 1995, Macy’s, Inc. has had a stringent Vendor & Supplier Code of Conduct that sets out specific standards and requirements for any vendor doing business with Macy’s, Inc. and is designed to protect workers in this country and abroad. All of the company’s vendors are required to agree in writing to comply with the company’s Code of Conduct. Among other things, the Code requires that suppliers of Macy’s private brand merchandise allow unannounced factory inspections for contractual compliance, as well as for compliance with laws and regulations dealing with child or forced labor, wages and hours, and unsafe working conditions. Willful noncompliance with the Code has resulted in termination of certain suppliers. Macy’s, Inc.’s policy on sweatshops and forced or child labor, as well as the company’s Vendor & Supplier Code of Conduct, is posted at macysinc.com/vendorcodeofconduct. The Code also is available by calling 1-800-261-5385. Macy’s, Inc. will not tolerate the involvement of its suppliers in human trafficking and slavery. We will quickly investigate any reports alleging human trafficking and slavery in the supply chain and will take swift and decisive action against any supplier that is found to act improperly in this regard. We have enhanced our Vendor & Supplier Code of Conduct and our audit tool used for factory audits to emphasize our policies on human trafficking and slavery. Our employee training features a three-tiered approach. We produce and distribute a formalized Vendor & Supplier Code of Conduct. We provide video-based training on our requirements of vendors. And we conduct group training for all Private Brand executives who visit overseas factories that produce goods for Macy’s. SOCIALLY RESPONSIBLE PRODUCTS AT MACY’S Several exclusive merchandising initiatives at Macy’s involve products with a focus on international social responsibility. • Macy’s Path to Peace program includes colorful and symbolic baskets and bowls handmade by Rwandan weavers who survived the country’s civil war and genocide. The products are available on macys.com and in selected Macy’s stores. Introduced in 2005, Path to Peace has dramatically changed the lives of many Rwandans. From public health initiatives and HIV/AIDS care to the spirit of hope and reconciliation fostered by the weavers, the tangible and intangible impact of the project is no longer measured by individual weavers but by whole communities. More information is available at macys.com/rwanda. 22 • MACY’S, INC. • Macy’s Heart of Haiti program includes decorative pieces (such as textiles, metalwork and housewares) made by artisans struggling to recover from the tragic earthquake of 2010. The products are available on macys.com and in selected Macy’s stores. Purchasing one of these handcrafted masterpieces directly benefits Haitian artisans by allowing them to support their families with dignity and purpose. With steady income comes better nutrition, improved education and access to healthcare. Heart of Haiti also offers new opportunities for artists to collaborate with U.S. designers, strengthening artisan associations and inspiring and energizing their communities. More information is available at macys.com/haiti. • GoodWeave™ Rugs – In spring 2011, Macy’s introduced a collection of decorative area rugs that have been certified by GoodWeave™, an international organization that works to ensure rugs made by hand in Nepal and India are free of child labor. The collection is carried in 10 Macy’s stores nationwide. By buying a beautiful hand-crafted rug at Macy’s with the GoodWeave label, shoppers are helping to support families and build sustainable communities in Nepal and India, nations where poverty is widespread. GoodWeave-certified rugs are woven by skilled adult artisans, permitting educational opportunities for children who otherwise might be required to work. More information about GoodWeave is available at goodweave.org. For more information regarding social responsibility, go to macysinc.com/socialresponsibility. CONSUMER CHOICE In a free society as eclectic and ethnically varied as ours, customers expect and demand a range of choices that meet their individual needs and fashion preferences. In our role as retailers, we recognize that it is the consumer who ultimately determines what products will continue to be viable retail offerings. Those decisions are made daily at the point of sale by individual consumers and function as a singularly effective barometer for determining what will and will not be sold by retailers in a free and open marketplace. Varied and conflicting viewpoints about what should or should not be sold underscore our belief that factors unrelated to the workings of a free economy are inappropriate determinants of retail offerings. 2013 CORPORATE FACT BOOK • 23 OUR ROAD TO SUSTAINABILITY: DOING BETTER EVERY DAY At Macy’s, Inc., we believe that contributing to a more sustainable environment is good business practice and the right thing to do for future generations. As a leading national retailer with a significant workforce, we have the opportunity to make a meaningful difference in improving the environment. And we will do so by using resources more efficiently, providing eco-friendly products that meet customer expectations and striving to reduce our overall impact on the environment. We must, however, operate within the bounds of good business decision-making so that each action we take is measurable, sustainable and enduring. Macy’s, Inc.’s commitment to sustainability is multi-dimensional. 1. We will be aggressive in our drive to eliminate wasteful behavior. In some cases, this requires consistent application of very simple principles, such as reminding our associates to turn off lights when rooms are not in use, to print fewer hard copies of e-mails, to recycle waste, to optimize facility performance and to use mass transit for commuting to work. In other cases, we will be pursuing systematic improvements to the way we do business, such as better targeting customer mailing lists and shifting marketing to electronic media so we are printing and sending fewer printed advertisements. 2. We will reduce our use of scarce resources in a meaningful way. Macy’s, Inc. will pursue ongoing programs to consume less electricity and water, reduce our waste stream, and source more of our power from renewable resources such as solar energy. We will use fewer paper-related products, recycle more and seek to use paper made with postconsumer waste. We will work to migrate more of our output from paper to electronic/digital, including largescale projects such as monthly customer billing statements. By doing so, we will reduce the company’s greenhouse gas footprint, energy consumption and costs. 3. Whenever possible and sensible within the context of our business requirements, Macy’s, Inc. will pursue the most environmentally friendly solution. We will be as aggressive as possible in changing for the better to preserve endangered forests, wildlife, water quality and eco-systems. We will explore ways to make our shopping bags, gift boxes, wrapping tissue, merchandise hangers and other 24 • MACY’S, INC. staples of retailing from recycled and/or certified paper sources, with a preference for Forest Stewardship Council (FSC) certification. The building materials used in our stores will be environmentally certified whenever reasonably possible. 4. We will take a comprehensive approach to sustainability, involving everyone around us. Macy’s, Inc. will advocate sustainability and renewability with our vendor partners, associates and customers. This will include developing supplier sustainability standards and promoting ecofriendly products to our customers. We will encourage our associates and ask them to support our initiatives with their ideas, energy, personal actions and volunteer time. We will support efforts in our communities and our nation to clean up the environment and reduce consumption of scarce resources. 5. We will measure what we do and strive toward quantifiable goals. Building on recent progress, Macy’s, Inc. has set the following sustainability goals to guide our progress in the years ahead. Specifically, Macy’s, Inc. will seek to: • Reduce our energy consumption on a kWh-per-squarefoot basis by another 6 percent to 10 percent by 2015 (compared with 2012 levels), recognizing that we already have reduced our energy consumption by about 37 percent over the past nine years (2003 to 2012). • Install an additional 25 percent to 35 percent of solar power systems from 2012 levels. • By 2015, manage the amount of paper we use so the annual rate of growth is at least 20 percent less than the increase in the number of sales transactions in our stores and online business. This is on top of an 11 percent reduction in paper usage in the 2007 to 2012 period. • Increase the percentage of recycled (10 percent PCW or higher) and/or third-party certified paper we use in marketing materials to 95 percent by 2015 from 43 percent in 2009 (up from 3 percent in 2006). • Increase the use of sustainable building materials in all major construction projects by 5 percent per year by 2015 (over 2012 levels). SUSTAINABILITY IN ACTION We have made significant progress and have taken dozens of tangible steps to reduce our impact on the environment. In part, we have: • Offered customers paperless receipts by e-mailing receipts. All Macy’s stores nationwide now offer paperless receipts to customers. • Reduced electric consumption by 37 percent in Macy’s stores since 2002. • Reduced 79 million pounds of CO2 in 2012, as well as lowered freight costs, in transporting goods. • Increased the percentage of certified or recycled paper used in marketing materials to more than 93 percent in 2012 compared with 43 percent in 2009. More than one-half of marketing paper used is FSC-certified. • Increased solar energy with a total of 41 active installations at Macy’s locations at year-end 2012, with another six to 14 expected in 2013. • Reduced store packaging with our Bag-It-Right program during a period of increasing sales with shopping bag use down 19 percent from 2009 levels and down 8.6 percent from 2010. • Reduced paper consumption by about 11 percent compared with the 2007 baseline. • Developed initiatives to increase our paperless credit card billing. At year-end 2012, nearly 16 percent of all customer billing was paperless. • Added LED lighting in about 800 Macy’s stores, with new types of LED installations being piloted for rollout. • Emphasized energy optimization as a vital part of the Herald Square store’s current renovation. • Acquired a 600 Kilowatt Bloom Energy server (a solid oxide fuel cell) to replace most of the grid energy at the company’s Cheshire, CT, fulfillment center. This technology reduces CO2 emissions by about 35 percent. CONTRIBUTING TO A MORE SUSTAINABLE ENVIRONMENT IS GOOD BUSINESS PRACTICE AND THE RIGHT THING TO DO FOR FUTURE GENERATIONS. 2013 CORPORATE FACT BOOK • 25 • Increased recycled corrugated cardboard, plastic, hangers, office fiber, iron, pallets and other materials by 5.4 percent in 2012 from 2010 levels. • Increased to 39 million the number of miles driven by sustainable modes of transportation including rail, vendorto-distribution center bypass, Empty Miles and backhaul – an 11 percent increase from 2011. • Recycled 124,000 pounds of zero balance or out-of-date gift cards in 2012 with Earthworks, an organization that collects the plastic and recycles it to produce other plastic products. • Received LEED Existing Building Gold Certification for two Macy’s stores in New Mexico. This certification is acknowledgment of Macy’s leading practices in energy management, recycling and purchasing decisions to minimize environmental impact. • Increased the use of sustainable building materials by 50 percent in 2012 compared with 2010. • Introduced language in contracts to emphasize Macy’s sustainability goals, which has heightened awareness with our contractor and consultant partners. • Developed a green restroom design, which includes energyefficient hand dryers, low-flow faucets and toilet fixtures, sensors on faucets, and stall partitions and solid surface countertops with high levels of recycled content. Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and certified paper. The EPA and the Solar Energy Industries Association have ranked Macy’s as one of the top companies for generating the most green electricity on site. There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment. 26 • MACY’S, INC. FINANCIAL OVERVIEW MACY’S, INC. SALES DATA (DOLLARS IN MILLIONS) 2012 SALES % CHANGE COMPARABLE SALES MACY’S, INC. SALES BY MERCHANDISE CATEGORIES 2012 2011 2010 1st QTR $ 6,143 4.4 % Feminine Accessories, Intimate Apparel, Shoes and Cosmetics 38% 37% 36% 2nd QTR $ 6,118 3.0 % Feminine Apparel 23 25 26 3rd QTR $ 6,075 3.7 % Men’s and Children’s 23 23 23 4th QTR $ 9,350 3.9 % Home/Miscellaneous 16 15 15 TOTAL $ 27,686 3.7 % MACY’S, INC. COMPARABLE SALES 2011 SALES % CHANGE COMPARABLE SALES 1st QTR $ 5,889 5.4 % 2nd QTR $ 5,939 6.4 % 3rd QTR $ 5,853 4.0 % 4th QTR $ 8,724 5.2 % TOTAL $ 26,405 5.3 % 2010 SALES $ 5,574 5.5 % 2nd QTR $ 5,537 4.9 % 3rd QTR $ 5,623 3.9 % 4th QTR $ 8,269 4.3 % TOTAL $ 25,003 4.6 % SALES 2005 ....... 1.3 % 2009 ...... (5.3) % 2002 ...... (3.0) % 2006 ....... 4.4 % 2010 ...... . 4.6 % 2003 ...... (0.9) % 2007 ...... (1.3) % 2011 ...... . 5.3 % 2004 ....... 2.6 % 2008 ...... (4.6) % 2012........3.7 % % CHANGE COMPARABLE SALES 1st QTR 2009 2001 ...... (5.3) % % CHANGE COMPARABLE SALES 1st QTR $ 5,199 (9.0) % 2nd QTR $ 5,164 (9.5) % 3rd QTR $ 5,277 (3.6) % 4th QTR $ 7,849 (0.8) % TOTAL $ 23,489 (5.3) % 2013 CORPORATE FACT BOOK • 27 CONSOLIDATED STATEMENTS OF INCOME (DOLLARS IN MILLIONS, EXCEPT PER SHARE DATA) 2012 $ Net sales .............................................................................................................. 2011 % TO NET SALES $ 27,686 $ % TO NET SALES $ 26,405 ........................................................................................................ 16,538 59.7 % 15,738 59.6 % Gross margin .................................................................. ...................................... 11,148 40.3 % 10,667 40.4 % Selling, general and administrative expenses .......... ...................................... (8,482) (30.7) % Impairments, store closing costs and gain on sale of properties ................ (5) Operating income ......................................................... ...................................... 2,661 Interest expense — net ...................................................................................... (422) (443) Premium on early retirement of debt ........................ ...................................... (137) — Cost of sales (8,281) (31.4) % % 25 0.1 % 9.6 % 2,411 9.1 % — Income before income taxes ............................................................................. 2,102 1,968 Federal, state and local income tax expense ........... ...................................... (767) (712) Net income ..................................................................... ...................................... $ 1,335 $ 1,256 Basic earnings per share .................................................................................... $ 3.29 $ 2.96 Diluted earnings per share .......................................... ...................................... $ 3.24 $ 2.92 The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange Commission filings. 28 • MACY’S, INC. SUPPLEMENTAL OPERATING RESULTS (DOLLARS IN MILLIONS, EXCEPT PER SHARE DATA) 2012 2011 Net sales ......................................................................... ..................................................... ......................... $ 27,686 $ 26,405 Operating income ......................................................... ..................................................................... ......... $ 2,661 $ 2,411 9.6 % Percent to sales.............................................................................................................................. ........ 9.1 % Add back (deduct) impairments, store closing costs and gain on sale of leases.............................. 5 (25) Operating income, excluding certain items............................................................................................ $ 2,666 $ 2,386 9.6 % Percent to sales.............................................................................................................................. ........ Net Income..................................................................... .............................................................................. $ 1,335 9.0 % $ 1,256 4.8% Percent to sales.............................................................................................................................. ........ 4.8% Add back interest expense – net ................................ .............................................................................. 422 443 Add back premium on early retirement of debt ...... .............................................................................. 137 — Add back federal, state and local income tax expense ........................................................................ 767 712 Add back (deduct) impact of impairments, store closing costs and gain on sale of leases ............ 5 (25) Add back depreciation and amortization .................. .............................................................................. 1,049 1,085 Adjusted EBITDA (earnings before interest, taxes, depreciation and amortization) ....................... 3,715 3,471 13.4% Percent to sales.............................................................................................................................. ........ Diluted earnings per share .......................................... .............................................................................. $ 3.24 13.1% $ 2.92 Add back (deduct) impact of impairments, store closing costs and gain on sale of leases ............ 0.01 (0.04) Add back premium on early retirement of debt ...... .............................................................................. 0.21 — Diluted earnings per share, excluding certain items ............................................................................. $ 3.46 $ 2.88 The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange Commission filings. 2013 CORPORATE FACT BOOK • 29 SUPPLEMENTAL OPERATING RESULTS (DOLLARS IN MILLIONS) 2012 Operating income ......................................................... ..................................................................... ......... $ 2,661 Property and equipment – net .................................................................................................................. 8,308 Operating income as a percent to property and equipment – net ............................................... 2011 $ 2,411 8,617 32.0 % 28.0% Operating income ......................................................... ..................................................................... ......... $ 2,661 Add back (deduct) impairments, store closing costs and gain on sale of leases.............................. 5 $ 2,411 (25) Add back depreciation and amortization .................. .............................................................................. 1,049 1,085 Real estate ................................................................ .............................................................................. 258 243 Personal Property .............................................................................................................................. .... 11 10 Deferred rent amortization .................................... .............................................................................. 7 8 Adjusted operating income ......................................... .............................................................................. $ 3,991 $ Property and equipment – net .................................................................................................................. $ 8,308 $ Add back accumulated depreciation and amortization ........................................................................ 5,967 6,018 Add capitalized value of non-capitalized leases .................................................................................... 2,208 2,088 Add back rent expense – net 3,732 8,617 Add (deduct) other selected assets and liabilities Receivables ............................................................... ............................................................... ............... 322 294 Merchandise inventories ...................................................................................................................... 5,754 5,596 Prepaid expenses and other current assets ........ .............................................................................. 390 409 Other assets ........................................................................................................................................... 579 528 Merchandise accounts payable ............................. .............................................................................. (2,362) (2,314) Accounts payable and accrued liabilities........................................................................................... (2,333) (2,309) Total Average Invested Capital ................................... .............................................................................. $ 18,833 $ 18,927 ROIC (Return On Invested Capital) ............................ .............................................................................. 21.2 % 19.7 % Average invested capital is comprised of an annual two-point (i.e., end of the previous year and the immediately preceding year) average of gross property and equipment, a capitalized value of non-capitalized leases equal to periodic annual reported net rent expense multiplied by a factor of eight and a four-point (i.e., end of each quarter within the period presented) average of other selected assets and liabilities. 30 • MACY’S, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (DOLLARS IN MILLIONS) February 2, 2013 ASSETS January 28, 2012 Current Assets: Cash and cash equivalents ............................................................................... $ Receivables .......................................................................................................... 1,836 $ 2,827 371 368 ....................................... ........................................... 5,308 5,117 Prepaid expenses and other current assets ........ ........................................... 361 465 Total Current Assets ....................................... ........................................... 7,876 8,777 ............................. ........................................... 8,196 8,420 Goodwill ............................................................................................................... 3,743 3,743 Other intangible assets – net................................. ........................................... 561 598 Other assets ........................................................................................................ 615 557 Total Assets .................................................................................................. $ 20,991 $ 22,095 $ $ Merchandise inventories Property and equipment – net LIABILITIES & SHAREHOLDERS’ EQUITY Current Liabilities: Short-term debt ....................................................... ........................................... 124 1,103 Merchandise accounts payable ............................. ........................................... 1,579 1,593 Accounts payable and accrued liabilities........................................................ 2,610 2,788 Income taxes ............................................................ ........................................... 355 371 Deferred income taxes ...................................................................................... 407 408 Total Current Liabilities............................................................................. 5,075 6,263 Long-term debt........................................................ ........................................... 6,806 6,655 Deferred income taxes ..................................................................................... 1,238 1,141 Other liabilities ......................................................... ........................................... 1,821 2,103 Shareholders’ equity ............................................... ........................................... 6,051 5,933 Total Liabilities & Shareholders’ Equity ............................................... $ 20,991 $ 22,095 The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange Commission filings. 2013 CORPORATE FACT BOOK • 31 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (DOLLARS IN MILLIONS) 2012 2011 Cash flows from operating activities: Net income ....................................................................................................... $ 1,335 $ 1,256 Depreciation and amortization ............................. ........................................ 1,049 1,085 Impairments, store closing costs and gain on sale of properties ............ 5 (25) Increase in working capital and other, net........... ........................................ (128) (223) Net cash provided by operating activities ...................................... $ 2,261 $ 2,093 Cash flows from investing activities: Capital expenditures for property and equipment and capitalized software........................................... ........................................ (942) (764) Disposition of property and equipment .............. ........................................ 66 114 Other, net.......................................................................................................... 13 33 Net cash used by investing activities ........ ........................................ (863) (617) Cash flows from financing activities: Debt issued............................................................... ........................................ 1,000 800 Debt repaid .............................................................. ........................................ (1,803) (454) Dividends paid ......................................................... ........................................ (324) (148) Acquisition of treasury stock.......................................................................... (1,397) (502) Issuance of common stock ..................................... ........................................ 234 162 Other, net.......................................................................................................... (99) 29 Net cash used by financing activities ........ ........................................ (2,389) (113) Net increase (decrease) in cash and cash equivalents..................................... (991) 1,363 Cash and cash equivalents at beginning of period . ........................................ 2,827 1,464 Cash and cash equivalents at end of period..................................................... $ 1,836 $ 2,827 The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange Commission filings. 32 • MACY’S, INC. FISCAL 2012 — RESULTS OF OPERATIONS COMPARISON OF 2012 AND 2011 NET INCOME Net income for 2012 increased compared to 2011, reflecting the benefits of the key strategies at Macy’s and the continued strong performance at Bloomingdale’s. 2012. Stores undergoing remodeling, expansion or relocation remain in the comparable sales calculation unless the store is closed for a significant period of time. Definitions and calculations of comparable sales differ among companies in the retail industry. NET SALES Net sales for 2012 increased $1,281 million or 4.9 percent compared to 2011. On a comparable basis, net sales for 2012 were up 3.7 percent compared to 2011. Sales from the Company’s Internet businesses in 2012 increased 41 percent on a comparable basis to 2011 and positively affected the Company’s 2012 comparable sales by 2.2 percent. The Company continues to benefit from the successful execution of the My Macy’s localization, Omnichannel and MAGIC selling strategies. Geographically, sales in 2012 were strongest in the southern regions as well as some markets in other parts of the country such as Western New York, Oregon and Colorado. By family of business, sales in 2012 were strongest in watches, handbags, cosmetics, textiles, furniture and mattresses. Sales of the Company’s private label brands continued to be strong with particular growth coming from millennial, classic apparel and home textile brands. Sales of the Company’s private label brands represented approximately 20 percent of net sales in the Macy’s-branded stores in 2012. Sales in 2012 were less strong in juniors. The Company calculates comparable sales as sales from stores in operation throughout 2011 and 2012 and all net Internet sales, adjusting for the 53rd week in COST OF SALES Cost of sales for 2012 increased $800 million from 2011. The cost of sales rate as a percent to net sales was higher in 2012, as compared to 2011, primarily due to growth of the omnichannel businesses and the resulting impact of free shipping. The application of the last-in, first-out (LIFO) retail inventory method did not result in the recognition of any LIFO charges or credits affecting cost of sales in either period. SELLING, GENERAL AND ADMINISTRATIVE EXPENSES Selling, general and administrative (“SG&A”) expenses for 2012 increased $201 million from 2011. The SG&A rate as a percent to net sales was 70 basis points lower in 2012, as compared to 2011, reflecting increased net sales. SG&A expenses in 2012 were impacted by higher selling costs as a result of stronger sales, higher retirement expenses (including Pension Plan, SERP and 401(k) expenses), and greater investments in the Company’s omnichannel operations, partially offset by higher income from credit operations and lower depreciation and amortization expense. Retirement expenses were $232 million in 2012 as compared to $160 million in 2011, primarily due to the lower discount rate. Advertising expense, net of cooperative advertising allowances, was $1,181 million for 2012 compared to $1,136 million for 2011. Advertising expense, net of cooperative advertising allowances, as a percent to net sales was 4.3 percent for both 2012 and 2011. Income from credit operations was $663 million in 2012 as compared to $582 million in 2011. Depreciation and amortization expense was $1,049 million for 2012, compared to $1,085 million for 2011. PREMIUM ON EARLY RETIREMENT OF DEBT On November 28, 2012, the Company repurchased $700 million aggregate principal amount of its outstanding senior unsecured notes, which had a net book value of $706 million. The repurchased senior unsecured notes had stated interest rates ranging from 5.9 – 7.875 percent and maturities in 2015 and 2016. The Company recorded the redemption premium and other costs related to these repurchases as additional interest expense of $133 million in 2012. On March 29, 2012, the Company redeemed the $173 million of 8.0 percent senior debentures due July 15, 2012, as allowed under the terms of the indenture. The price for the redemption was calculated pursuant to the indenture and resulted in the recognition of additional interest expense of $4 million in 2012. The additional interest expense resulting from these transactions is presented as premium on early retirement of debt on the Consolidated Statements of Income. 2013 CORPORATE FACT BOOK • 33 MACY’S STORE REGIONS # DISTRICTS: 69 | # STORES: 795 Northwest # Districts 10 # Stores 125 North Northeast # Districts 8 # Stores 78 # Districts 10 # Stores 93 Midwest # Districts 8 # Stores 94 Mid-Atlantic # Districts 8 # Stores 96 Southwest # Districts 8 # Stores 107 Southeast # Districts 9 # Stores 101 South Central # Districts 8 # Stores 101 34 • MACY’S, INC. MACY’S MID-ATLANTIC REGION # DISTRICTS: 8 | # STORES: 96 New Jersey North # Stores 9 Philadelphia # Stores 11 New Jersey Central # Stores 11 DelMarVa North # Stores 13 DelMarVa Central New Jersey South # Stores 12 # Stores 11 DelMarVa South # Stores 14 Richmond # Stores 15 2013 CORPORATE FACT BOOK • 35 MACY’S MIDWEST REGION # DISTRICTS: 8 | # STORES: 94 New York West # Stores 13 Pittsburgh North # Stores 13 Cleveland # Stores 11 Pittsburgh East # Stores 13 Indiana # Stores 9 Columbus # Stores 13 Cincinnati # Stores 13 Tennessee # Stores 9 36 • MACY’S, INC. MACY’S NORTH REGION # DISTRICTS: 8 | # STORES: 78 Minneapolis East Michigan # Stores 9 # Stores 11 Minneapolis West # Stores 9 Detroit # Stores 11 Chicago North # Stores 10 Chicago South # Stores 11 St. Louis North # Stores 9 St. Louis South # Stores 8 2013 CORPORATE FACT BOOK • 37 MACY’S NORTHEAST REGION # DISTRICTS: 10 | # STORES: 93 New England North # Stores 13 New York East # Stores 8 New England Central # Stores 10 New England South New York South # Stores 13 # Stores 9 NYC Metro Connecticut # Stores 11 # Stores 13 Long Island East Herald Square # Stores 1 Long Island West # Stores 9 38 • MACY’S, INC. # Stores 6 MACY’S NORTHWEST REGION # DISTRICTS: 10 | # STORES: 125 North Seattle # Stores 15 South Seattle # Stores 16 Oregon # Stores 12 Portland # Stores 12 Salt Lake City # Stores 12 Bay Area North # Stores 12 Sacramento # Stores 12 San Francisco # Stores 6 Bay Area South # Stores 16 Valley Fair # Stores 12 2013 CORPORATE FACT BOOK • 39 MACY’S SOUTH CENTRAL REGION # DISTRICTS: 8 | # STORES: 101 Colorado # Stores 14 Kansas # Stores 12 Fort Worth/OK # Stores 10 Dallas # Stores 11 Houston/LA # Stores 12 Arizona # Stores 15 San Antonio/Austin # Stores 15 South Houston # Stores 12 40 • MACY’S, INC. MACY’S SOUTHEAST REGION # DISTRICTS: 9 | # STORES: 101 Carolinas # Stores 14 Atlanta East # Stores 13 Atlanta West # Stores 12 Northern Florida # Stores 11 Tampa # Stores 13 Sarasota Ft. Lauderdale/Palm Beach # Stores 9 # Stores 13 Miami North Miami South # Stores 10 # Stores 6 2013 CORPORATE FACT BOOK • 41 MACY’S SOUTHWEST REGION # DISTRICTS: 8 | # STORES: 107 LA North # Stores 13 LA East # Stores 11 Riverside LA Valley # Stores 16 # Stores 9 LA West # Stores 13 Orange County # Stores 12 San Diego # Stores 14 Hawaii # Stores 19 42 • MACY’S, INC. MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) ALABAMA SOUTHEAST REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) Birmingham Brookwood Village Birmingham 1974 244 CALIFORNIA NORTHWEST REGION continued Birmingham Riverchase Galleria Hoover 1986 226 San Francisco-Oakland Serramonte Daly City 1968 233 San Francisco-Oakland Southland Mall Hayward 1983 179 197 ARIZONA SOUTH CENTRAL REGION San Francisco-Oakland Stoneridge Shopping Center Pleasanton 1980 Phoenix Arrowhead Towne Center Glendale 1993 200 San Francisco-Oakland Stoneridge Shopping Center H/K/M Pleasanton 1980 174 Phoenix Biltmore Fashion Park Phoenix 1968 213 San Francisco-Oakland Stonestown Galleria San Francisco 1952 280 Phoenix Chandler Fashion Center Chandler 2001 201 San Francisco-Oakland Sunvalley Shopping Center Concord 1967 206 Phoenix Fiesta Mall Mesa 1979 159 San Francisco-Oakland Sunvalley Shopping Center H/M/F Concord 1981 183 Phoenix Metro Center Phoenix 1973 107 San Francisco-Oakland Union City Furniture Clearance Union City 1997 63 Phoenix Paradise Valley Mall Phoenix 1980 153 San Francisco-Oakland Union Square San Francisco 1866 925 Phoenix Santan Village Gilbert 2009 122 San Francisco-Oakland Union Square M San Francisco 1866 248 Phoenix Scottsdale Fashion Square Scottsdale 2002 251 San Francisco-Oakland Village at Corte Madera Corte Madera 1985 117 Phoenix Superstition Springs Center Mesa 1994 155 San José Cupertino Square Mall Cupertino 1997 177 Tucson Park Place Tucson 1974 153 San José Stanford Shopping Center Palo Alto 1961 223 Tucson Tucson Mall Tucson 1991 146 San José Stanford Shopping Center M Palo Alto 1961 96 San José Sunnyvale Town Center Sunnyvale 1979 178 San José Valley Fair Santa Clara 1956 396 San José Valley Fair F/H/M Santa Clara 1957 316 CALIFORNIA NORTHWEST REGION Fairfield Solano Fairfield 1985 160 San José Eastridge San José 1971 187 Fresno Fashion Fair Fresno Fashion Fair K/M Fresno 1983 187 San José Oakridge San José 1978 236 Fresno 1970 76 Santa Cruz Capitola Mall Capitola 2002 Fresno Fresno Furniture 102 Fresno 2000 73 Santa Rosa Coddingtown Mall Santa Rosa 1966 203 Fresno Modesto Shops at River Park Fresno 2009 107 Santa Rosa Santa Rosa Mall Santa Rosa 1981 187 Vintage Faire Modesto 1981 146 Stockton Sherwood Mall Stockton 1966 Modesto 168 Vintage Faire H/M/F Modesto 1977 87 Stockton West Valley Mall Tracy 2010 101 Redding Mt. Shasta Mall Redding 2001 110 Visalia-Porterville Visalia Mall Visalia 2009 152 Sacramento Arden Fair Sacramento 1961 198 SOUTHWEST REGION Sacramento Country Club Plaza Sacramento 1961 165 Bakersfield Valley Plaza Bakersfield 1967 150 Sacramento Downtown Plaza Sacramento 1963 343 El Centro Imperial Valley Mall El Centro 2005 140 Sacramento Downtown Plaza F/M/H Sacramento 1979 201 Los Angeles-Orange Co. Antelope Valley Mall Palmdale 2010 120 Sacramento Galleria at Roseville Roseville 2000 224 Los Angeles-Orange Co. Baldwin Hills Crenshaw Plaza Los Angeles 1947 257 Sacramento Roseville Furniture Roseville 2001 50 Los Angeles-Orange Co. Beverly Center Los Angeles 1982 158 Sacramento Sunrise Mall Citrus Heights 1972 178 Los Angeles-Orange Co. Beverly Center M Los Angeles 1982 67 Citrus Heights 1972 160 Los Angeles-Orange Co. Brea Mall Brea 1996 185 198 F/M/H Sacramento Sunrise Mall Salinas Del Monte Center Monterey 1967 237 Los Angeles-Orange Co. Brea Mall F/H/K/M Brea 2007 Salinas Monterey Furniture Monterey 1997 39 Los Angeles-Orange Co. Broadway Plaza Los Angeles 1973 266 Salinas Northridge Mall Salinas 1972 177 Los Angeles-Orange Co. Burbank Town Center Burbank 1992 278 San Francisco-Oakland Bay Fair San Leandro 1957 213 Los Angeles-Orange Co. Century City Los Angeles 1976 136 San Francisco-Oakland Broadway Plaza Walnut Creek 1954 188 Los Angeles-Orange Co. Del Amo Fashion Center Torrance 1966 289 San Francisco-Oakland Broadway Plaza M Walnut Creek 1995 72 Los Angeles-Orange Co. Del Amo Fashion Center H/K/M Torrance 1981 177 San Francisco-Oakland County East Mall Antioch 2004 107 Los Angeles-Orange Co. Del Amo Fashion Center Home Torrance 1966 165 San Francisco-Oakland Hillsdale Furniture San Mateo 1987 35 Los Angeles-Orange Co. Eagle Rock Plaza Los Angeles 1973 150 San Francisco-Oakland Hillsdale Shopping Center San Mateo 1954 252 Los Angeles-Orange Co. Fashion Island Newport Beach 1967 226 San Francisco-Oakland Hilltop Richmond 1976 201 Los Angeles-Orange Co. Fashion Square Sherman Oaks 1962 312 San Francisco-Oakland Mall at Northgate San Rafael 1964 266 Los Angeles-Orange Co. Fox Hills Culver City 1975 189 San Francisco-Oakland NewPark Mall Newark 1980 196 Los Angeles-Orange Co. Glendale Galleria Glendale 1996 191 San Francisco-Oakland Novato Furniture Novato 1992 50 Los Angeles-Orange Co. Irvine Spectrum Irvine 2002 140 San Francisco-Oakland Pleasanton Furniture Pleasanton 1994 48 Los Angeles-Orange Co. Laguna Hills Laguna Hills 1975 161 *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 43 MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) CALIFORNIA SOUTHWEST REGION continued METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) CALIFORNIA SOUTHWEST REGION continued Los Angeles-Orange Co. Lakewood Center Lakewood 1952 348 San Diego Plaza Camino Real Carlsbad 1979 Los Angeles-Orange Co. Laurel Plaza North Hollywood 1995 475 San Diego Plaza Camino Real F/H/M Carlsbad 1980 156 118 Los Angeles-Orange Co. Los Cerritos Center Cerritos 1971 175 San Diego University Town Center San Diego 1977 155 Los Angeles-Orange Co. MainPlace Santa Ana 1958 334 Santa Barbara La Cumbre Plaza Santa Barbara 1967 150 Los Angeles-Orange Co. Manhattan Beach Manhattan Beach 1982 111 Santa Barbara Paseo Nuevo Santa Barbara 1990 141 Los Angeles-Orange Co. Manhattan Beach H/M Manhattan Beach 1982 66 Santa Barbara Santa Maria Town Center Santa Maria 1990 131 Los Angeles-Orange Co. Mission Viejo Mall Mission Viejo 1980 197 Ventura County Pacific View Ventura 1963 181 Los Angeles-Orange Co. Mission Viejo Mall F/M Mission Viejo 1979 237 Ventura County Simi Valley Town Center Simi Valley 2005 107 Los Angeles-Orange Co. Montebello Town Center Montebello 2001 144 Ventura County Simi Valley Town Center F/H/M Simi Valley 2006 140 Los Angeles-Orange Co. Montebello Town Center Home Montebello 2007 89 Ventura County The Oaks Thousand Oaks 1983 137 Los Angeles-Orange Co. Northridge Fashion Center Northridge 1995 207 Ventura County The Oaks H/M/F Thousand Oaks 1983 149 Los Angeles-Orange Co. Northridge Fashion Center F/H/M Northridge 2007 191 Los Angeles-Orange Co. Pasadena Pasadena 1947 301 COLORADO SOUTH CENTRAL REGION Los Angeles-Orange Co. Promenade Woodland Hills 1993 192 Boulder Twenty Ninth Street Mall Boulder 1983 153 Los Angeles-Orange Co. Promenade Furniture Woodland Hills 1993 81 Colorado Springs Chapel Hills Mall Colorado Springs 1998 174 Los Angeles-Orange Co. Puente Hills Mall City of Industry 1974 152 Denver Cherry Creek Furniture Denver 1990 21 Los Angeles-Orange Co. Santa Anita Arcadia 1974 188 Denver Cherry Creek Shopping Center Denver 1990 189 Los Angeles-Orange Co. South Bay Galleria Redondo Beach 1959 361 Denver Flat Iron Crossing Broomfield 2000 205 Los Angeles-Orange Co. South Coast Plaza Costa Mesa 1973 276 Denver Northfield Stapleton Denver 2006 140 Los Angeles-Orange Co. South Coast Plaza M Costa Mesa 1973 79 Denver Park Meadows Lone Tree 1997 217 Los Angeles-Orange Co. South Coast Plaza Home Costa Mesa 1996 209 Denver Southwest Plaza Littleton 1982 141 Los Angeles-Orange Co. Stonewood Center Downey 1990 154 Denver Streets at SouthGlenn Centennial 1974 160 Los Angeles-Orange Co. Stonewood Center Home Downey 1990 34 Denver Streets at SouthGlenn Furniture Centennial 2008 20 Los Angeles-Orange Co. Topanga Canoga Park 1994 243 Denver The Orchard Town Center 2008 140 Los Angeles-Orange Co. Valencia Town Center Santa Clarita 1992 201 Denver Town Center at Aurora Aurora 1975 167 Los Angeles-Orange Co. West Covina West Covina 1993 182 Fort Collins Foothills Fashion Mall Ft. Collins 1974 129 Los Angeles-Orange Co. Westminster Mall Westminster 1974 215 Fort Collins Promenade Shops at Centerra Loveland 2005 150 Los Angeles-Orange Co. Westside Pavilion Los Angeles 1965 243 Los Angeles-Orange Co. Westside Pavilion Furniture Los Angeles 2004 51 Riverside-San Bernardino Galleria at Tyler Riverside 1973 165 Riverside-San Bernardino Inland Center San Bernardino 1998 181 Riverside-San Bernardino Mall of Victor Valley Victorville 2013 103 Riverside-San Bernardino Montclair Plaza Montclair 1968 171 Riverside-San Bernardino Moreno Valley Mall Moreno Valley 1992 197 Riverside-San Bernardino Palm Desert Palm Desert 1982 202 Riverside-San Bernardino Palm Desert Furniture Palm Desert 1983 48 Riverside-San Bernardino Promenade in Temecula Temecula 1999 165 Riverside-San Bernardino Promenade in Temecula F/H/K/M Temecula 2008 208 Riverside-San Bernardino Victoria Gardens Rancho Cucamonga 2004 175 Riverside-San Bernardino Victoria Gardens F/H/K/M Rancho Cucamonga 2008 182 San Diego Chula Vista Center Chula Vista 1962 181 San Diego Fashion Valley San Diego 1969 204 San Diego Grossmont Shopping Center La Mesa 1961 151 San Diego Horton Plaza San Diego 1985 139 San Diego Mission Valley San Diego 1961 385 San Diego Mission Valley Home San Diego 1975 185 San Diego North County Fair Escondido 1986 151 San Diego Otay Ranch Town Center Chula Vista 2006 140 San Diego Parkway El Cajon 1972 120 San Diego Plaza Bonita San Diego 1981 156 44 • MACY’S, INC. Westminster Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) CONNECTICUT NORTHEAST REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) FLORIDA SOUTHEAST REGION continued Fairfield County Danbury Fair Danbury 1987 241 Melbourne Merritt Square Merritt Island 1970 173 Fairfield County Stamford Town Center Stamford 1982 255 Miami-Palm Beach Aventura Mall F/H/M Aventura 1999 238 Fairfield County Trumbull Trumbull 1978 201 Miami-Palm Beach Aventura Mall Aventura 1983 275 Hartford Enfield Square Enfield 1971 166 Miami-Palm Beach Boca Raton Furniture Boca Raton 1999 50 Hartford Enfield Square F/H/M Enfield 1971 76 Miami-Palm Beach Boynton Beach Mall Boynton Beach 1985 227 Hartford Shoppes at Buckland Hills Manchester 1990 151 Miami-Palm Beach Broward Mall Plantation 1978 205 Hartford Shoppes at Buckland Hills F/K/M/H Manchester 2004 106 Miami-Palm Beach CityPlace West Palm Beach 2000 108 Hartford Westfarms Farmington 1993 213 Miami-Palm Beach Coral Square Coral Springs 1984 111 Hartford Westfarms F/H/M Farmington 1993 80 Miami-Palm Beach Coral Square H/K/M Coral Springs 1985 142 New Haven Brass Mill Center Waterbury 1997 166 Miami-Palm Beach Dadeland Miami 1962 420 New Haven Connecticut Post Milford 1991 225 Miami-Palm Beach Dadeland F/H/K Miami 1992 210 New Haven Meriden Meriden 1971 179 Miami-Palm Beach Ft. Lauderdale Furniture Ft. Lauderdale 2002 45 Norwich Crystal Mall Waterford 1984 120 Miami-Palm Beach Galleria Ft. Lauderdale 2006 218 Miami-Palm Beach Miami (Downtown) Miami 1898 485 Miami-Palm Beach Miami Beach Miami Beach 1953 96 Miami 1982 205 145 DELAWARE MID-ATLANTIC REGION Dover Dover Mall Dover 1997 140 Miami-Palm Beach Miami International Mall Philadelphia Christiana Mall Newark 1979 217 Miami-Palm Beach Miami International Mall H/M Miami 1982 Philadelphia Concord Mall Wilmington 1983 153 Miami-Palm Beach Pembroke Furniture Pembroke Pines 1997 51 Philadelphia Concord Mall Home Wilmington 1983 56 Miami-Palm Beach Pembroke Lakes Mall Pembroke Pines 1992 181 Miami-Palm Beach Pembroke Lakes Mall H/M Pembroke Pines 2006 83 Miami-Palm Beach Pompano Beach Pompano Beach 1969 151 FLORIDA SOUTHEAST REGION Daytona Beach Volusia Mall Daytona Beach 1982 164 Miami-Palm Beach South Dade Furniture Clearance Miami 1979 57 Ft. Myers Edison Mall Ft. Myers 1965 129 Miami-Palm Beach Southland Mall Miami 1981 145 Ft. Myers Edison Mall F/H/K/M Ft. Myers 1979 168 Miami-Palm Beach The Falls Miami 2006 254 Gainesville Oaks Mall Gainesville 1984 104 Miami-Palm Beach The Gardens Mall Palm Beach Gardens 1988 341 Lakeland Lakeland Square Lakeland 1995 101 Miami-Palm Beach Town Center at Boca Raton Boca Raton 1979 311 Lakeland Winter Haven Winter Haven 1977 75 Miami-Palm Beach Wellington Green Wellington 2001 199 Melbourne Melbourne Square Melbourne 1983 104 Miami-Palm Beach Westland Mall Hialeah 1967 209 Naples Coastland Center Naples 1977 144 1980 85 Ocala Paddock Mall Ocala Orlando Altamonte Furniture Altamonte Springs 2000 50 Orlando Altamonte Mall Altamonte Springs 1975 152 Orlando Florida Mall Orlando 1999 202 Orlando Mall at Millenia Orlando 2002 276 Orlando Orlando Fashion Square Orlando 1973 206 Orlando Oviedo Marketplace Oviedo 2000 195 Orlando Seminole Towne Center Sanford 1995 161 Punta Gorda Port Charlotte Town Center Port Charlotte 1994 85 Sarasota DeSoto Square Bradenton 1973 132 Sarasota Sarasota Square Sarasota 1977 143 Sarasota Southgate Sarasota 1976 152 Stuart Treasure Coast Square Jensen Beach 1987 140 Tallahassee Governor’s Square Tallahassee 1979 169 Tampa Brandon Town Center Brandon 1995 142 162 Tampa Citrus Park Tampa 1999 Tampa Countryside Furniture Clearwater 2000 50 Tampa Countryside Mall Clearwater 1975 213 Tampa Gandy Furniture Tampa 1954 61 Tampa Gulf View Square Port Richey 1981 84 Tampa Shops at Wiregrass Pasco County 2008 139 Tampa Tyrone Square St. Petersburg 1972 162 Tampa University Square Tampa 1974 140 Tampa WestShore Plaza Tampa 1966 236 Vero Beach Indian River Mall Vero Beach 1996 104 *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 45 MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) GEORGIA SOUTHEAST REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) ILLINOIS NORTH REGION Athens Georgia Square Athens 1981 121 Bloomington Eastland Mall Bloomington 1999 154 Atlanta Arbor Place Douglasville 2004 141 Carbondale University Mall Carbondale 1991 109 Atlanta Cumberland Mall Atlanta 1973 279 Champaign Market Place Shopping Center Champaign 1999 191 Atlanta Gallery at South DeKalb Decatur 1969 188 Chicago Fox Valley Aurora 1975 253 Atlanta Greenbriar Mall Atlanta 1965 200 Chicago Hawthorn Center Vernon Hills 1973 240 Atlanta Gwinnett Furniture Duluth 1998 51 Chicago Louis Joliet Joliet 1978 126 Atlanta Gwinnett Place Duluth 1984 245 Chicago Northbrook Court Northbrook 1995 286 Atlanta Lenox Square Atlanta 1959 433 Chicago Oak Brook Furniture Oak Brook 1996 106 Atlanta Mall at Stonecrest Lithonia 2001 160 Chicago Oakbrook Center Oak Brook 1962 378 Atlanta Mall of Georgia Buford 2000 245 Chicago Old Orchard Skokie 1956 461 Atlanta North DeKalb Decatur 1965 190 Chicago Orland Square Orland Park 1976 198 253 Atlanta North Point Mall Alpharetta 1993 250 Chicago River Oaks Center Calumet City 1966 Atlanta Northlake Mall Atlanta 1971 192 Chicago Spring Hill Mall West Dundee 1980 123 Atlanta Northpoint Furniture Alpharetta 2000 71 Chicago State Street Chicago 1868 2,048 Atlanta Perimeter Furniture Atlanta 1986 87 Chicago Stratford Square Mall Bloomingdale 1981 149 Atlanta Perimeter Mall Atlanta 1971 280 Chicago The Promenade Bolingbrook Bolingbrook 2007 207 Atlanta Southlake Mall Morrow 1976 233 Chicago Water Tower Place Chicago 1975 325 Atlanta Town Center at Cobb Kennesaw 1986 255 Chicago Woodfield Furniture Schaumburg 1996 104 Atlanta Town Center at Cobb F/M Kennesaw 2003 243 Chicago Woodfield Mall Schaumburg 1971 316 Augusta Augusta Mall Augusta 1978 166 Peoria Northwoods Mall Peoria 1985 165 Columbus Peachtree Mall Columbus 2002 139 Rockford CherryVale Mall Rockford 1973 154 Macon Macon Mall Macon 1975 158 Springfield White Oaks Mall Springfield 1977 161 Savannah Oglethorpe Mall Savannah 1992 143 St. Louis Alton Square Mall Alton 1978 180 St. Louis St. Clair Square Fairview Heights 1973 248 HAWAII SOUTHWEST REGION INDIANA MIDWEST REGION Honolulu Ala Moana Honolulu 1966 325 Honolulu Ala Moana Jewel Gallery Honolulu 1986 2 Honolulu Kahala Honolulu 1958 91 Bloomington College Mall Bloomington 1982 90 Honolulu Kahala M Honolulu 1958 15 Fort Wayne Glenbrook Square Fort Wayne 1966 251 Honolulu Kailua Kailua 1946 59 Indianapolis Castleton Square Indianapolis 1973 310 Honolulu Pearlridge Aiae 1971 166 Indianapolis Glendale Mall Indianapolis 1958 235 Honolulu Waikiki Honolulu 1937 37 Indianapolis Greenwood Park Mall Greenwood 1980 160 Honolulu Windward Kaneohe 1982 87 Lafayette Tippecanoe Mall Lafayette 1994 140 Island of Hawaii Kings Shops Waikoloa 1992 10 Muncie Muncie Mall Muncie 1996 120 Island of Hawaii Makalapua Kailua-Kona 1997 52 South Bend University Park Mall Mishawaka 1979 169 Island of Hawaii Prince Kuhio Plaza Hilo 1985 50 Terre Haute Honey Creek Mall Terre Haute 1998 177 Island of Hawaii Prince Kuhio Plaza H/K/M Hilo 2003 62 NORTH REGION Kauai Kukui Grove Lihue 1992 50 Chicago Southlake Merrillville 1978 165 Kauai Kukui Grove H/M Lihue 2003 25 Evansville Eastland Mall Evansville 1982 171 Maui Hyatt Regency Kaanapali 1983 7 Maui Queen Kaahumanu Center Kahulu 1972 80 KANSAS SOUTH CENTRAL REGION Maui Queen Kaahumanu Center H/K/M Kahulu 2003 86 Kansas City Metcalf South Shopping Center Overland Park 1967 216 Kansas City Oak Park Furniture Overland Park 2002 25 Kansas City Oak Park Mall Overland Park 2002 165 IDAHO NORTHWEST REGION Boise Boise Town Square Boise 1988 180 Kansas City Prairie Village Prairie Village 1958 133 Boise Nampa Gateway Center Nampa 1905 104 Kansas City Town Center Plaza Leawood 2004 124 Coeur d’Alene Silver Lake Mall Coeur d’Alene 2002 52 Idaho Falls Grand Teton Mall Idaho Falls 1984 60 Lewiston Lewiston Center Lewiston 1978 49 Moscow Palouse Mall Moscow 1979 41 Twin Falls Magic Valley Mall Twin Falls 1987 61 46 • MACY’S, INC. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) KENTUCKY MIDWEST REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) MASSACHUSETTS NORTHEAST REGION continued Boston Independence Mall Kingston 1989 Bowling Green Greenwood Mall Bowling Green 1980 124 Boston Natick Collection Natick 1965 210 Cincinnati Florence Mall Florence 1977 147 Boston Northshore Mall Peabody 1993 216 Cincinnati Florence Mall Home Florence 1994 112 Boston Northshore Mall F/M/H Peabody 2007 115 Lexington Fayette Mall Lexington 1971 279 Boston South Shore Plaza Braintree 1961 255 Louisville Jefferson Mall Louisville 1979 157 Boston Square One Mall Saugus 1994 179 Louisville Oxmoor Center Louisville 1970 278 Boston Westgate Mall Brockton 2003 144 Cape Cod Cape Cod Mall Hyannis 1978 81 Cape Cod Cape Cod Mall F/H/K/M Hyannis 2007 119 Pittsfield Berkshire Mall Lanesborough 1994 111 Providence Dartmouth Mall Dartmouth 2004 141 NORTH REGION Owensboro Towne Square Mall Owensboro 1998 102 LOUISIANA SOUTH CENTRAL REGION 149 Baton Rouge Cortana Baton Rouge 1976 243 Providence Emerald Square North Attleboro 1989 185 Baton Rouge Mall of Louisiana Baton Rouge 1997 220 Providence Emerald Square F/H/M North Attleboro 1989 120 Lafayette Acadiana Mall Lafayette 1979 186 Providence Silver City Galleria Taunton 1992 152 New Orleans Esplanade Kenner 2008 188 Providence Swansea Mall Swansea 1988 102 New Orleans Lakeside New Orleans 2008 229 Springfield Eastfield Mall Springfield 1994 127 Springfield Holyoke Mall at Ingleside Holyoke 1995 202 Worcester Auburn Home Auburn 1997 88 Auburn 1997 167 MAINE NORTHEAST REGION Bangor Bangor Mall Bangor 1998 143 Worcester Auburn Mall Portland Maine Mall South Portland 1969 194 Worcester Mall at Whitney Field Leominster 2002 140 Worcester Solomon Pond Mall Marlborough 1996 200 MARYLAND MID-ATLANTIC REGION Baltimore Annapolis Mall Annapolis 1979 202 Baltimore Harford Mall Bel Air 1981 141 Baltimore Harford Mall Furniture Bel Air 1981 25 Baltimore Mall in Columbia Columbia 1975 228 Baltimore Marley Station Glen Burnie 1987 164 Baltimore Owings Mills Mall Owings Mills 1986 164 Baltimore Security Square Baltimore 1979 155 204 Baltimore Towson Town Center Towson 1982 Baltimore White Marsh Home Baltimore 2006 59 Baltimore White Marsh Mall Baltimore 1991 165 Hagerstown Valley Mall Hagerstown 1999 120 Salisbury Centre at Salisbury Salisbury 1991 138 Washington, D.C. Bowie Town Center Bowie 2001 160 Washington, D.C. Francis Scott Key Mall Frederick 1993 141 Washington, D.C. Lakeforest Mall Gaithersburg 1978 170 Washington, D.C. Mall at Prince Georges Hyattsville 1958 177 Washington, D.C. Marlow Heights Shopping Center Marlow Heights 1960 160 Washington, D.C. Montgomery Bethesda 1968 213 Washington, D.C. Montgomery Home Bethesda 1968 76 Washington, D.C. St. Charles Towne Center Waldorf 1990 179 Washington, D.C. St. Charles Towne Home Waldorf 1990 54 Washington, D.C. Wheaton Wheaton 2005 174 MASSACHUSETTS NORTHEAST REGION Boston Boston (Downtown) Boston 2007 385 Boston Burlington Mall Burlington 1968 255 Boston Cambridgeside Galleria Cambridge 1990 91 Boston Cambridgeside Galleria H/K Cambridge 1990 40 Boston Framingham Furniture Framingham 1994 41 Boston Hanover Furniture Hanover 1972 13 Boston Hanover Mall Hanover 1972 110 *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 47 MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) MICHIGAN NORTH REGION Ann Arbor Briarwood Mall METROPOLITAN AREA Ann Arbor 1974 189 MISSOURI NORTH REGION MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) Battle Creek Lakeview Square Mall Battle Creek 1983 102 Cape Girardeau West Park Mall Cape Girardeau 1981 108 Detroit Birchwood Mall Ft. Gratiot 1997 103 St. Louis Chesterfield Mall Chesterfield 1995 269 Detroit Eastland Center Harper Woods 1957 433 St. Louis Jamestown Mall Florissant 1994 200 Detroit Fairlane Town Center Dearborn 1976 241 St. Louis Mid Rivers Mall St. Peters 1981 211 Detroit Lakeside Mall Sterling Heights 1978 207 St. Louis South County Mall St. Louis 1963 205 Detroit Lakeside Mall H/M Sterling Heights 1978 119 St. Louis St. Louis (Downtown) St. Louis 1924 189 Detroit Northland Center Southfield 1954 504 St. Louis St. Louis Galleria St. Louis 1991 277 Detroit Oakland Mall Troy 1968 442 St. Louis West County Mall Des Peres 2001 275 Detroit Somerset Collection Troy 1996 316 SOUTH CENTRAL REGION Detroit Southland Taylor 1970 283 Columbia The Shoppes at Stadium Columbia 2003 140 Detroit Twelve Oaks Novi 1977 300 Joplin Northpark Mall Joplin 1987 85 Detroit Westland Shopping Center Westland 1965 334 Joplin Northpark Mall H/M Joplin 1994 55 Flint Genesee Valley Center Flint 1970 266 Kansas City Independence Center Independence 1986 198 Grand Rapids RiverTown Crossings Grandville 1999 171 Kansas City Lee’s Summit Kansas City 2009 122 Grand Rapids Woodland Shopping Center Grand Rapids 1975 162 Kansas City Metro North Mall Kansas City 1976 222 Kalamazoo The Crossroads Portage 1980 122 Springfield Battlefield Mall Springfield 1982 135 Lansing Lansing Mall Lansing 1979 103 Lansing Meridian Mall Okemos 1982 154 MONTANA NORTHWEST REGION Saginaw Fashion Square Saginaw 1976 123 Bozeman Gallatin Valley Mall Bozeman 1980 51 Traverse City Grand Traverse Mall Traverse City 1992 103 Helena Northside Center Helena 2001 65 MINNESOTA NORTH REGION Minneapolis-St. Paul Burnsville Center Burnsville 1977 224 NEVADA NORTHWEST REGION Minneapolis-St. Paul Mall of America Bloomington 1992 320 Reno Meadowood Mall Reno 1978 167 Minneapolis-St. Paul Maplewood Mall Maplewood 1996 230 Reno Meadowood Mall H/M Reno 1979 102 Minneapolis-St. Paul Minneapolis (Downtown) Minneapolis 1902 1,276 Reno Reno Furniture Reno 1994 52 Minneapolis-St. Paul Ridgedale Minnetonka 1974 202 SOUTHWEST REGION Minneapolis-St. Paul Ridgedale H/M Minnetonka 1974 129 Las Vegas Boulevard Las Vegas 1966 178 Minneapolis-St. Paul Rosedale Center Roseville 1969 270 Las Vegas Fashion Show Las Vegas 1981 201 Minneapolis-St. Paul Rosedale Furniture Roseville 1976 53 Las Vegas Fashion Show M Las Vegas 2013 105 Minneapolis-St. Paul Southdale Center Edina 1956 426 Las Vegas Galleria at Sunset Henderson 1996 229 Minneapolis-St. Paul Southdale Furniture Edina 1978 93 Las Vegas Las Vegas Home Las Vegas 1994 111 Rochester Apache Mall Rochester 1972 163 Las Vegas Meadows Mall Las Vegas 1978 165 St. Cloud Crossroads Center St. Cloud 1976 101 NEW HAMPSHIRE NORTHEAST REGION Boston Fox Run Mall H/K/M Newington 1983 78 Boston Fox Run Mall Newington 1983 60 Boston Mall at Rockingham Park Salem 1991 166 Manchester Bedford Bedford 1966 180 Manchester Mall of New Hampshire Manchester 1996 166 Manchester Pheasant Lane Mall Nashua 1993 150 NEW JERSEY MID-ATLANTIC REGION 48 • MACY’S, INC. Atlantic City Hamilton Mall Mays Landing 1987 259 New York Bridgewater Commons Bridgewater 1988 259 New York Brunswick Square East Brunswick 1970 244 New York Essex Green Shopping Center West Orange 1975 93 New York Freehold Raceway Mall Freehold 1998 244 New York Ledgewood Mall Ledgewood 1994 73 Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) NEW JERSEY MID-ATLANTIC REGION continued METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) NEW YORK NORTHEAST REGION continued New York Livingston Mall Livingston 1971 266 New York Palisades Center West Nyack 1998 New York Menlo Park Mall Edison 1959 351 New York Parkchester Bronx 1941 204 171 New York Middlesex Mall South Plainfield 1976 81 New York Queens Center Elmhurst 1995 373 New York Monmouth Mall Eatontown 1960 290 New York Queens Furniture Elmhurst 2001 64 New York Newport Centre Jersey City 2002 230 New York Roosevelt Field Garden City 1956 461 New York Ocean County Mall Toms River 1977 170 New York Smith Haven Lake Grove 1969 326 New York Preakness Shopping Center Wayne 1963 81 New York Smith Haven Furniture Lake Grove 2007 51 New York Rockaway Townsquare Rockaway 1977 262 New York Staten Island Furniture Staten Island 2003 51 New York Rte. 1 Furniture North Brunswick 1995 38 New York Staten Island Mall Staten Island 1965 272 New York Rte. 22 Furniture Springfield 1962 40 New York Sunrise Mall Massapequa 1973 213 New York Rte. 35 Furniture Eatontown 1980 37 New York Walt Whitman Mall Huntington Station 1962 308 New York Rte. 46 Furniture Wayne 1972 63 New York White Plains Galleria White Plains 1980 315 New York Short Hills Short Hills 1981 279 Poughkeepsie Galleria at Crystal Run Middletown 1992 181 New York Willowbrook Wayne 1967 380 Poughkeepsie Poughkeepsie Galleria Poughkeepsie 1987 165 New York Woodbridge Center Woodbridge 1971 278 Syracuse Destiny USA Syracuse 1990 165 Philadelphia Cherry Hill Furniture Maple Shade 2001 61 Syracuse Great Northern Mall Clay 1989 88 Philadelphia Cherry Hill Mall Cherry Hill 1962 334 Syracuse ShoppingTown Mall DeWitt 1993 120 Sangertown Square New Hartford 1995 140 Philadelphia Deptford Mall Deptford 1975 208 Utica Philadelphia Moorestown Mall Moorestown 1999 200 MIDWEST REGION Philadelphia Voorhees Town Center Voorhees 1970 224 Binghamton Oakdale Mall Johnson City 2000 140 Trenton Quaker Bridge Mall Lawrenceville 1976 215 Buffalo Boulevard Mall Amherst 1983 181 Buffalo Boulevard Mall M Amherst 1983 41 485 Buffalo Eastern Hills Mall Williamsville 1971 127 88 NORTHEAST REGION New York Garden State Plaza Paramus 1957 New York Paramus Furniture Paramus 2000 77 Buffalo McKinley Mall Buffalo 1989 New York Paramus Park Paramus 1974 303 Buffalo McKinley Mall Home Buffalo 1989 31 Buffalo Walden Galleria Cheektowanga 1988 190 NEW MEXICO SOUTH CENTRAL REGION Elmira Arnot Mall Horsehead 1995 120 Albuquerque Coronado Center Albuquerque 1976 157 Rochester Eastview Victor 1971 175 Albuquerque Cottonwood Mall Albuquerque 1996 173 Rochester Mall at Greece Ridge Greece 1995 122 Rochester Mall at Greece Ridge Home Greece 1995 42 Rochester Medley Centre Rochester 1990 129 Rochester The Marketplace Rochester 1982 149 NEW YORK NORTHEAST REGION Albany Colonie Center Albany 1990 341 Albany Crossgates Mall Albany 1985 202 NORTH CAROLINA SOUTHEAST REGION Albany Rotterdam Square Schenectady 1995 120 Charlotte Carolina Place Pineville 1993 151 Kingston Hudson Valley Mall Kingston 1995 121 Charlotte Northlake Mall Charlotte 2005 165 New York Broadway Mall Hicksville 1956 309 Charlotte SouthPark Mall Charlotte 1988 201 New York Brooklyn Brooklyn 1865 1,012 Durham Northgate Mall Durham 1994 187 New York Carle Place Furniture Carle Place 1971 86 Durham Streets at Southpoint Durham 2001 180 New York Carle Place Furniture Clearance Carle Place 1971 51 Fayetteville Cross Creek Mall Fayetteville 1975 133 New York Commack Shopping Center Commack 1981 208 Greensboro Friendly Center Greensboro 1958 147 New York Cross County Shopping Center Yonkers 1987 355 Greensboro Wendover Greensboro 2002 141 New York Douglaston Douglaston 1981 158 Raleigh Cary Towne Center Cary 1991 107 New York Flushing Flushing 1951 277 Raleigh Crabtree Valley Mall Raleigh 1995 175 New York Green Acres Mall Valley Stream 1986 274 Raleigh Triangle Town Center Raleigh 2002 180 New York Green Acres Mall F/M/H Valley Stream 2004 116 Winston-Salem Hanes Mall Winston-Salem 1990 155 New York Hampton Bays Hampton Bays 1981 50 New York Herald Square New York 1902 2,172 New York Jefferson Valley Mall Yorktown Heights 1987 121 Fargo West Acres Fargo 1973 118 New York Kings Plaza Shopping Center Brooklyn 1970 339 Grand Forks Columbia Mall Grand Forks 1978 99 New York Manhasset Manhasset 1965 331 New York Nanuet Mall Nanuet 1969 227 NORTH DAKOTA NORTH REGION *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 49 MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) OHIO MIDWEST REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) OHIO MIDWEST REGION CONTINUED Akron Chapel Hill Shopping Center Akron 1967 169 Springfield Upper Valley Mall Springfield 1971 156 Akron Stow-Kent Plaza Stow 1965 82 Steubenville Fort Steuben Mall Steubenville 1974 132 Akron Summit Mall Akron 1965 195 Wheeling Ohio Valley Mall St. Clairsville 1979 101 Canton Belden Village Canton 1971 133 Youngstown Eastwood Mall Niles 1969 157 Cincinnati Anderson Towne Center Cincinnati 1969 162 Youngstown Southern Park Mall Youngstown 1970 189 Cincinnati Fountain Place Cincinnati 1997 186 NORTH REGION Cincinnati Kenwood Furniture Cincinnati 1989 71 Westfield Franklin Park Toledo 1971 187 Cincinnati Kenwood Towne Centre Cincinnati 1988 269 Cincinnati Northgate Mall Cincinnati 1993 191 OKLAHOMA SOUTH CENTRAL REGION Cincinnati Tri-County Mall Cincinnati 1960 235 Oklahoma City Penn Square Mall Oklahoma City 1988 161 Cleveland Great Lakes Mall Mentor 1964 190 Oklahoma City Quail Springs Mall Oklahoma City 1986 146 Cleveland Great Northern North Olmsted 1965 231 Tulsa Tulsa Promenade Tulsa 1996 180 Cleveland Midway Mall Elyria 1990 105 Tulsa Woodland Hills Tulsa 1982 160 Cleveland Richmond Town Square Richmond Heights 1998 165 Cleveland SouthPark Strongsville 1996 186 OREGON NORTHWEST REGION Cleveland University Square University Heights 2002 165 Bend Bend River Mall Bend 1980 103 Columbus Eastland Furniture Clearance Columbus 1972 72 Coos Bay Pony Village Mall North Bend 1980 41 Columbus Eastland Mall Columbus 2006 121 Eugene Valley River Center Eugene 1990 188 Columbus Easton Town Center Columbus 2001 245 Medford Rogue Valley Mall Medford 1986 111 Columbus Kingsdale Shopping Center Columbus 1970 108 Medford Rogue Valley Mall Home Medford 1986 45 Columbus Mall at Tuttle Crossing Dublin 1997 225 Portland Clackamas Town Center Portland 1980 199 Columbus Mall at Tuttle Crossing F/H/K/M Dublin 2003 227 Portland Clackamas Town Center Home Portland 1980 169 Columbus Polaris Fashion Place Columbus 2001 182 Portland Lloyd Center Portland 1966 298 Columbus Tuttle Furniture Dublin 1996 41 Portland Portland (Downtown) Portland 2007 246 Toledo Dayton Dayton Mall Dayton 1969 263 Portland Streets of Tanasbourne Hillsboro 2004 172 Dayton Fairfield Commons Dayton 1994 152 Portland Washington Square Portland 1973 260 Lima Lima Mall Lima 1971 195 Portland Washington Square Furniture Portland 2008 76 Mansfield Richland Mall Mansfield 1969 140 Roseburg Roseburg Valley Mall Roseburg 1980 40 Sandusky Sandusky Mall Sandusky 1979 133 Salem Lancaster Mall Salem 1980 67 Salem Salem Center Salem 1966 188 50 • MACY’S, INC. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) PENNSYLVANIA MID-ATLANTIC REGION METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) TENNESSEE MIDWEST REGION Allentown Lehigh Valley Mall Whitehall Harrisburg Capital City Mall Camp Hill Harrisburg Harrisburg Mall Harrisburg Philadelphia Exton Square Mall Exton Philadelphia King of Prussia King of Prussia Philadelphia Montgomery Mall North Wales Philadelphia Neshaminy Mall Bensalem Jackson Old Hickory Mall Jackson 1981 160 218 Memphis Oak Court Memphis 1961 399 1995 120 Memphis Southland Mall Memphis 1966 150 1995 191 Memphis The Avenue Carriage Crossing Collierville 2007 130 1973 184 Memphis Wolfchase Galleria Memphis 1997 266 1991 256 Nashville Cool Springs Galleria Franklin 1991 270 1978 220 Nashville Mall at Green Hills Nashville 2004 179 1968 211 Nashville Rivergate Mall Goodlettsville 1971 204 225 1976 Philadelphia Oxford Valley Mall Langhorne 1973 197 Philadelphia Philadelphia City Center Philadelphia 1911 386 TEXAS SOUTH CENTRAL REGION Philadelphia Plymouth Meeting Mall Plymouth Meeting 1966 214 Austin Barton Creek Square Austin 1982 Philadelphia Roosevelt Mall Philadelphia 1995 311 Austin Lakeline Mall Cedar Park 1995 180 Philadelphia Springfield Mall Springfield 1974 192 Austin The Domain Austin 2007 140 Philadelphia Suburban Square Ardmore 1930 102 Beaumont Parkdale Mall Beaumont 2002 171 Philadelphia Willow Grove Park Willow Grove 2001 226 College Station Post Oak Mall College Station 1984 105 York West Manchester Mall York 1995 120 Corpus Christi Padre Staples Mall Corpus Christi 1987 218 Dallas-Fort Worth Collin Creek Mall Plano 1980 199 Altoona Logan Valley Mall Altoona 1995 150 Dallas-Fort Worth Dallas Galleria Dallas 1985 268 Erie Millcreek Mall Erie 1975 163 Dallas-Fort Worth Fairview Fairview 2009 122 Pittsburgh Beaver Valley Mall Monaca 1987 203 Dallas-Fort Worth Firewheel Town Center Garland 2005 141 Pittsburgh Century III Mall West Mifflin 1979 173 Dallas-Fort Worth Golden Triangle Denton 2003 114 Pittsburgh Galleria at Pittsburgh Mills Tarentum 2005 173 MIDWEST REGION Pittsburgh Monroeville Mall Monroeville 1969 263 Pittsburgh Pittsburgh (Downtown) Pittsburgh 1946 1,158 Pittsburgh Ross Park Furniture Pittsburgh 1997 48 Pittsburgh Ross Park Mall Pittsburgh 1986 229 Pittsburgh South Hills Village Bethel Park 1965 260 Pittsburgh South Hills Village Furniture Bethel Park 1993 21 Pittsburgh The Mall at Robinson Pittsburgh 1998 205 Pittsburgh The Waterfront Homestead 2003 142 Pittsburgh Washington Crown Center Washington 1999 148 Pittsburgh Westmoreland Furniture Greensburg 1976 24 Pittsburgh Westmoreland Mall Greensburg 1976 168 Scranton-Wilkes-Barre Viewmont Mall Scranton 1995 140 Scranton-Wilkes-Barre Wyoming Valley Mall Wilkes-Barre 1995 96 Scranton-Wilkes-Barre Wyoming Valley Mall H/M Wilkes-Barre 1995 51 State College Nittany Mall State College 1999 98 Williamsport Lycoming Mall Muncy 1995 120 Youngstown Shenango Valley Mall Hermitage 1976 106 RHODE ISLAND NORTHEAST REGION Providence Providence Place Providence 1999 201 Providence Warwick Mall Warwick 1970 186 SOUTH CAROLINA SOUTHEAST REGION Columbia Columbia Mall Columbia 1978 186 Greenville Haywood Mall Greenville 1980 152 Sioux Falls 1971 101 SOUTH DAKOTA NORTH REGION Sioux Falls Empire Mall *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 51 MACY’S STORE LOCATIONS* METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) TEXAS SOUTH CENTRAL REGION continued METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) VERMONT NORTHEAST REGION Dallas-Fort Worth Hulen Mall Ft. Worth 1977 215 Dallas-Fort Worth Irving Mall Irving 1989 188 Burlington Burlington Town Center Burlington 1999 152 Dallas-Fort Worth North East Mall Hurst 2001 240 VIRGINIA MID-ATLANTIC REGION Dallas-Fort Worth NorthPark Center Dallas 2000 250 Lynchburg River Ridge Mall Lynchburg 1980 144 Dallas-Fort Worth Parks at Arlington Arlington 1990 201 Richmond Chesterfield Towne Center Richmond 1990 143 Dallas-Fort Worth Ridgmar Mall Ft. Worth 1998 181 Richmond Regency Square Richmond 1990 100 Dallas-Fort Worth Shops at Willow Bend Plano 2001 239 Richmond Regency Square F/H/K/M Richmond 1990 124 Dallas-Fort Worth Southwest Center Mall Dallas 1975 148 Richmond Short Pump Town Center Richmond 2003 202 Dallas-Fort Worth Stonebriar Centre Frisco 2000 201 Richmond Southpark Mall Colonial Heights 1989 104 Dallas-Fort Worth Town East Mall Mesquite 1972 196 Richmond Virginia Center Commons Glen Allen 1993 110 Dallas-Fort Worth Vista Ridge Mall Lewisville 1991 181 Roanoke Valley View Mall Roanoke 1985 101 El Paso Cielo Vista Mall El Paso 2002 187 Roanoke Valley View Mall H/K Roanoke 2001 47 El Paso Sunland Park Mall El Paso 2004 105 Virginia Beach-Norfolk Chesapeake Square Chesapeake 1999 95 Houston Almeda Houston 1966 147 Virginia Beach-Norfolk Peninsula Town Center Hampton 1977 173 Houston Baybrook Mall Friendswood 2004 244 Virginia Beach-Norfolk Greenbrier Mall Chesapeake 1990 145 Houston Deerbrook Humble 1984 204 Virginia Beach-Norfolk Lynnhaven Mall Virginia Beach 1998 200 Houston First Colony Mall Sugar Land 1996 202 Virginia Beach-Norfolk Military Circle Shopping Center Norfolk 1976 153 Houston Galleria Houston 1986 256 Virginia Beach-Norfolk Patrick Henry Newport News 1998 141 Houston Galleria H/K/M Houston 2003 248 Washington, D.C. Ballston Common Furniture Arlington 1959 103 Houston Greenspoint Mall Houston 1976 314 Washington, D.C. Ballston Common Mall Arlington 1959 352 Houston Memorial City Mall Houston 2001 300 Washington, D.C. Dulles Town Center Dulles 1998 181 Houston Pasadena Town Square Pasadena 1962 209 Washington, D.C. Fair Oaks Mall Fairfax 1980 220 Houston Pearland Houston 2008 140 Washington, D.C. Fair Oaks Mall F/H/K/M Fairfax 2000 254 Houston San Jacinto Mall Baytown 1980 157 Washington, D.C. Fashion Centre at Pentagon City Arlington 1989 307 Houston West Oaks Mall Houston 1982 243 Washington, D.C. Landmark Mall Alexandria 1965 201 Houston Willowbrook Mall Houston 1981 248 Washington, D.C. Manassas Mall Manassas 1996 139 Houston Willowbrook Mall F/M/H Houston 2002 91 Washington, D.C. Spotsylvania Towne Centre Fredericksburg 1993 146 Houston Woodlands Mall The Woodlands 1994 201 Washington, D.C. Springfield Mall Springfield 1991 287 Houston Woodlands Mall K/H The Woodlands 2001 18 Washington, D.C. Tysons Corner Center McLean 1968 243 Houston Woodlands Mall Furniture The Woodlands 2002 19 Washington, D.C. Tysons Galleria McLean 1988 265 Killeen-Temple Temple Mall Temple 1995 111 Laredo Mall Del Norte Laredo 1996 113 Laredo Mall Del Norte Home Laredo 1996 33 Bellingham Bellingham Home Bellingham 1991 40 McAllen La Plaza Mall McAllen 1997 181 Bellingham Bellis Fair Bellingham 1988 120 McAllen La Plaza Mall H/K McAllen 1997 50 Bremerton Kitsap Mall Silverdale 1985 120 San Antonio Ingram Park Mall San Antonio 1983 150 Bremerton Siverdale Home Silverdale 1995 40 San Antonio North Star Mall San Antonio 1981 278 Longview Three Rivers Mall Kelso 1987 51 San Antonio Rivercenter San Antonio 1989 96 Olympia Capital Mall Olympia 1978 113 San Antonio Rolling Oaks Shopping Center San Antonio 1992 179 Olympia Olympia Furniture Olympia 1996 40 San Antonio Shops at La Cantera San Antonio 2005 166 Portland Vancouver Mall Vancouver 1977 180 San Antonio South Park Mall San Antonio 2000 120 Seattle-Tacoma Alderwood Furniture Lynnwood 1985 40 Tyler Broadway Square Tyler 1981 100 Seattle-Tacoma Alderwood Mall Lynnwood 1979 248 Seattle-Tacoma Bellevue Square Bellevue 1984 248 Seattle-Tacoma Bellevue Square Home Bellevue 1984 51 UTAH NORTHWEST REGION WASHINGTON NORTHWEST REGION Ogden Layton Hills Mall Layton 1980 162 Seattle-Tacoma Budget House Furniture Clearance Tukwila 1974 33 Provo University Mall Orem 1972 208 Seattle-Tacoma Commons at Federal Way Federal Way 1977 141 Salt Lake City Cottonwood Mall Salt Lake City 1962 200 Seattle-Tacoma Everett Mall Everett 1977 133 Salt Lake City Salt Lake City (Downtown) Salt Lake City 2012 150 Seattle-Tacoma Northgate Mall Seattle 1950 319 Salt Lake City Fashion Place Mall Murray 1988 26 Seattle-Tacoma Redmond Home Redmond 1987 40 Salt Lake City South Towne Center Sandy 1986 201 Seattle-Tacoma Redmond Town Center Redmond 2003 112 Salt Lake City Valley Fair Mall West Valley City 1970 106 Seattle-Tacoma Seattle Seattle 1929 864 52 • MACY’S, INC. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY GROSS YEAR SQ. FT OPENED (in 000s) WASHINGTON NORTHWEST REGION continued Seattle-Tacoma South Hill Mall Puyallup 1994 115 Seattle-Tacoma Southcenter Seattle 1968 265 Seattle-Tacoma Tacoma Home Tacoma 2003 53 Seattle-Tacoma Tacoma Mall Tacoma 1964 257 Seattle-Tacoma Tukwila Home Tukwila 1981 49 Skagit County Cascade Mall Burlington 1989 62 Skagit County Cascade Mall H/K/M Burlington 2004 51 Spokane NorthTown Spokane 1993 106 Spokane Spokane Spokane 1947 374 Spokane Spokane Valley Mall Spokane Valley 1997 122 Tri-Cities Columbia Center Kennewick 1969 122 Tri-Cities Columbia Center K/M Kennewick 2002 40 Tri-Cities Columbia Home Kennewick 2004 40 Walla Walla Walla Walla Walla Walla 1944 69 Wenatchee Wenatchee Valley Mall East Wenatchee 2001 87 Yakima Valley Mall Union Gap 2002 119 WEST VIRGINIA MIDWEST REGION Charleston Charleston Town Center Charleston 1983 147 Huntington Huntington Mall Barboursville 1981 162 WISCONSIN NORTH REGION Appleton Fox River Mall Appleton 1991 168 Eau Claire Oakwood Mall Eau Claire 1991 104 La Crosse Valley View Mall La Crosse 1980 101 Madison Hilldale Shopping Center Madison 1962 172 Milwaukee Mayfair Wauwatosa 1959 284 Milwaukee Southridge Greendale 2012 150 Casper 1983 61 1985 272 WYOMING NORTHWEST REGION Casper Eastridge Mall WASHINGTON, D.C. MID-ATLANTIC REGION Washington, D.C. Metro Center Washington, D.C. GUAM SOUTHWEST REGION Guam Micronesia Mall Dededo 1994 88 Guam Micronesia Mall H/K/M Dededo 2009 69 San Juan 2000 254 PUERTO RICO SOUTHEAST REGION San Juan Plaza Las Americas ANNOUNCED MACY’S STORE OPENINGS Chicago Gurnee Mills Gurnee, IL 2013 140 Las Vegas Shops at Summerlin Las Vegas, NV 2014 180 New York Mall at Bay Plaza Bronx, NY 2014 160 New York Westfield South Shore Bay Shore, NY 2013 200 Sarasota University Town Center Sarasota, FL 2014 160 *As of April 6, 2013 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2013 CORPORATE FACT BOOK • 53 BLOOMINGDALE’S STORE LOCATIONS* # STATES: 10 | # STORES: 36 Northeast United States 2 Manhattan Stores 7 Metro New York Stores 2 Metro New York Furniture/ Furniture Clearance Stores 2 Metro Philadelphia Stores Metro Chicago 2 Metro Washington, D.C. Stores 2 Stores 1 Boston Store 1 Home Store 1 Boston Home/Men’s Store California Southeast United States 7 Southern California Stores 4 South Florida Stores 1 Southern California Home Store 1 Orlando Store 2 Northern California Stores 1 Atlanta Store 54 • MACY’S, INC. METROPOLITAN AREA GROSS YEAR SQ. FT OPENED (in 000s) CITY Los Angeles-Orange Co. Beverly Center Los Angeles 1997 163 Los Angeles-Orange Co. Century City Los Angeles 1996 235 Los Angeles-Orange Co. Fashion Island Newport Beach 1996 172 Dubai, UAE, stores are operated by Al Tayer Group LLC under a license agreement Los Angeles-Orange Co. Fashion Island Home Newport Beach 1996 68 Los Angeles-Orange Co. Santa Monica Place Santa Monica 2010 101 ANNOUNCED BLOOMINGDALE’S STORE OPENINGS Los Angeles-Orange Co. Sherman Oaks Sherman Oaks 1996 229 Los Angeles-Orange Co. Glendale Galleria Glendale, CA 2013 120 Los Angeles-Orange Co. South Coast Plaza Costa Mesa 2007 291 San José Stanford Shopping Center Palo Alto, CA 2014 120 San Diego Fashion Valley San Diego 2006 226 San Francisco-Oakland San Francisco Centre San Francisco 2006 335 BLOOMINGDALE’S OUTLET STORES San Jose Stanford Shopping Center Palo Alto 1996 229 Boston Wrentham Village Wrentham, MA 2011 24 Chicago Woodfield Village Green Schaumburg, IL 2011 24 25 CALIFORNIA METROPOLITAN AREA GROSS YEAR SQ. FT OPENED (in 000s) MALL/LOCATION MALL/LOCATION CITY Dubai Dubai Mall Dubai, UAE 2010 146 Dubai Dubai Mall H Dubai, UAE 2010 54 DUBAI FLORIDA Dallas-Forth Worth Paragon Outlets Grand Prairie Grand Prairie, TX 2012 Miami-Palm Beach Aventura Mall Aventura 1997 252 Dallas-Forth Worth The Shops at Park Lane Dallas, TX 2012 24 Miami-Palm Beach The Falls Miami 1984 229 Ft. Myers Miromar Outlets Estero, FL 2011 25 Miami-Palm Beach The Gardens Mall Palm Beach Gardens 1990 235 Manchester Merrimack Premium Outlets Merrimack, NH 2012 24 Miami-Palm Beach Town Center at Boca Raton Boca Raton 1986 270 Miami-Palm Beach Dolphin Mall Miami, FL 2010 25 Orlando Mall at Millenia Orlando 2002 237 Miami-Palm Beach Sawgrass Mills Sunrise, FL 2010 24 New York Bergen Town Center Paramus, NJ 2010 25 New York The Gallery at Westbury Plaza Westbury, NY 2012 26 San Francisco-Oakland Paragon Outlets Livermore Valley Livermore, CA 2012 26 Washington, D.C. Potomac Mills 2010 26 GEORGIA Atlanta Lenox Square Atlanta 2003 281 Woodbridge, VA ILLINOIS Chicago Medinah Home Chicago 2003 130 ANNOUNCED BLOOMINGDALE’S OUTLET STORE OPENINGS Chicago North Michigan Ave. Chicago 1988 256 Chicago Chicago Old Orchard Skokie 1995 206 Wisconsin Place Chevy Chase 2007 190 Fashion Outlets Chicago Rosemont, IL 2013 25 MARYLAND Washington, D.C. MASSACHUSETTS Boston Mall at Chestnut Hill Chestnut Hill 2006 186 Boston Mall at Chestnut Hill H/M Chestnut Hill 1973 124 New York Bridgewater Commons Bridgewater 2002 161 New York Shops at Riverside Hackensack 1959 293 New York Short Hills Short Hills 1967 246 New York Willowbrook Wayne 2002 274 NEW JERSEY NEW YORK New York 59th Street New York City 1886 859 New York Roosevelt Field Garden City 1995 309 New York Roosevelt Field Furniture Garden City 2004 69 New York SoHo New York City 2004 122 New York Walt Whitman Mall Huntington 1998 231 New York Westchester Furniture Clearance Mt. Pleasant 2004 64 New York White Plains White Plains 1975 300 PENNSYLVANIA Philadelphia King of Prussia (The Court) King of Prussia 1981 248 Philadelphia Willow Grove Park Willow Grove 1982 239 Tysons Corner Center McLean 1976 268 VIRGINIA Washington, D.C. *As of April 6, 2013 2013 CORPORATE FACT BOOK • 55 A COMPANY HISTORY MACY’S: A HISTORY No one would have guessed that the small, fancy dry goods store that opened on the corner of 14th Street and 6th Avenue in New York City in 1858 would grow to be one of the largest retailers in the world. But after several failed retail ventures, Rowland Hussey Macy’s determination and ingenuity paid off at the age of 36 with the launch of R.H. Macy & Co. He adopted a red star as his symbol of success, dating back to his days as a sailor. First-day sales totaled $11.06 but by the end of the first full year, sales grossed almost $90,000. By 1877, R.H. Macy & Co. had become a full-fledged department store occupying the ground space of 11 adjacent buildings. Always the innovator, Macy’s is known for several firsts that changed the retail industry. Macy’s was the first retailer to promote a woman, Margaret Getchell, to an executive position, making business history. Macy’s pioneered such revolutionary business practices as the one-price system, in which the same item was sold to every customer at one price, and quoting specific prices for goods in newspaper advertising. Known for its creative merchandising, Macy’s was the first to introduce such products as the tea bag, the Idaho baked potato and colored bath towels. Macy’s also was the first retailer to hold a New York City liquor license. By November 1902, the store had outgrown its modest storefront and moved uptown to its present Herald Square location on Broadway and 34th Street, establishing an attraction for shoppers from around the world. With the store’s 7th Avenue expansion completed in 1924, Macy’s Herald Square became the “World’s Largest Store,” with more than 1 million square 56 • MACY’S, INC. feet of retail space. (Note that Macy’s Herald Square will be expanding to 1.1 million square feet of retail space in the current renovation project described on page 11.) By 1918, R.H. Macy & Co. was generating $36 million in annual sales. Yet, the prosperity of the retailer was never more apparent than when the company went public in 1922 and began to open regional stores and take over competing retailers. In 1923, the Toledobased department store Lasalle & Koch was acquired; the next year, DavisonPaxton in Atlanta was acquired; and in 1936, the Newark-based Bamberger’s was purchased. To help celebrate their new American heritage, Macy’s immigrant employees organized the first Christmas Parade in 1924. The procession featured floats, bands, animals from the zoo and 10,000 onlookers, beginning a time-honored tradition now known as the annual Macy’s Thanksgiving Day Parade. In 1945, the company expanded west and purchased O’Connor Moffatt & Company in San Francisco. Two years later, O’Connor Moffatt stores, including the landmark Union Square store that opened in 1866, were converted to Macy’s after a survey indicated that San Franciscans would welcome the name. Macy’s California broke new ground with the first department store flower show in 1946. What began as a fragrance promotion in the cosmetics department now annually welcomes the spring season, treating visitors to a botanical, cultural and community spectacle and is held in New York City, Chicago, Minneapolis, Philadelphia and Washington, D.C., in addition to San Francisco. In 1971, Macy’s Union Square store’s lower level, once cluttered with bargains, was transformed into “The Cellar,” changing the way customers shop for housewares. Due to its success, the Herald Square store followed suit five years later. On December 19, 1994, Federated Department Stores, Inc. (now known as Macy’s, Inc.) acquired R.H. Macy & Co., creating the world’s largest premier department store company. Federated Department Stores operated over 400 department stores and more than 157 specialty stores in 37 states. A&S Department Stores were converted to the Macy’s nameplate in May 1995. Also in 1995, Federated acquired The Broadway Department Stores, bringing Broadway, Emporium and Weinstocks to the Macy’s family, as well as six former I. Magnin stores. Some 46 stores were converted to the Macy’s nameplate. Following the model of A&S, Jordan Marsh Department Stores of Boston, already owned by Federated, was converted to Macy’s in March 1996. In January 2001, Macy’s absorbed 17 Stern’s Department Stores located in New York and New Jersey. In June 2001, Federated purchased the Liberty House operations in Hawaii and Guam, bringing the proud Macy’s tradition and heritage to the Pacific. Macy’s entered 2005 with about 240 locations, primarily on the East and West Coasts. With the conversion of all Federated’s regional store nameplates in March 2005, Macy’s grew to about 425 locations across the country. In September 2006, with the conversion of stores acquired from The May Department Stores Company, Macy’s now serves customers through approximately 800 stores in virtually every major geographic market in the United States, as well as the macys.com website. BLOOMINGDALE’S: A HISTORY Bloomingdale’s began with a 19th century fad and the extraordinary vision of two brothers. Lyman and Joseph Bloomingdale pioneered nearly every major change in the evolution of department stores – if they weren’t the first with an idea, they simply did it bigger and better than anyone else. Their innovative retailing philosophy guided Bloomingdale’s in its beginning and that strategy continues today, justifiably earning Bloomingdale’s the reference “Like No Other Store in the World.” The first retail endeavor of the Bloomingdale brothers was a Ladies’ Notion Shop in New York. In 1872, Bloomingdale’s opened and expanded their East Side Bazaar, selling a variety of women’s fashions. This was a bold move in the era of specialty shops; the Bazaar became a harbinger of the true “department store.” By 1929, Bloomingdale’s covered an entire city block. Two years later, the glamorous Art Deco edifice that still graces Lexington Avenue was completed. In 1949, Bloomingdale’s began its real expansion, opening its first satellite store in Fresh Meadows, Queens, and by 1959, Bloomingdale’s had created a complete circle of stores around the flagship in New Jersey, Westchester County and Long Island. This dramatic growth continued in the 1970s and 1980s with the opening of stores in the Northeast, Florida and Chicago. Bloomingdale’s was on its way to becoming a true national entity. That vision culminated in 1996 with the addition of its first four stores in California, the most ambitious expansion in the company’s history, followed by Bloomingdale’s entry into the Atlanta market in 2003. From the beginning, the Bloomingdale brothers catered to America’s love of international goods, and by the 1880s, their European selection was dazzling. A buying office in Paris in 1886 was the beginning of a network that now spans the globe. The 1960s brought promotions resulting from Bloomingdale’s fascination with the foreign market: the first was a small affair called “Casa Bella,” featuring merchandise for the home from Italy. Over the next 30 years, the promotions took on a grand scale – including unique merchandise and cultural exhibits that would touch every department in Bloomingdale’s. Major transformation of the Bloomingdale’s image came in the 1960s and 1970s. The promotions were so exciting that the term “Retailing as Theater” was coined to describe Bloomingdale’s “happenings.” It was the era of pet rocks and glacial ice cubes, of visits by movie stars and royalty from Elizabeth Taylor to Queen Elizabeth II. The new direction in merchandising was both to seek and to create. Buyers covered the world to find exclusive, one-of-a-kind items. When they couldn’t find what they wanted, they had it made. In fashion, Bloomingdale’s launched new designers and created boutiques for already-famous names. Among the discoveries: Ralph Lauren, Perry Ellis and Norma Kamali – and for the first time in America: Sonia Rykiel, Kenzo and Fendi ready-to-wear. Designers opening their first in-store boutiques at Bloomingdale’s include Yves St. Laurent, Calvin Klein, Claude Montana and Thierry Mugler. In 1961, Bloomingdale’s made retail history in yet another area by introducing the first designer shopping bag. Artist Joseph Kinigstein was commissioned to create a bag for the “Esprit de France” promotion. Rather than doing the obvious – ladylike flowers in pastel colors – he reproduced antique French tarot cards in bold red, black and white. Most daring of all, the bag omitted the store name. Even so, it was unmistakably Bloomingdale’s, and the collector’s shopping bag was launched. Since then, both famous and fledgling artists, architects and ad designers have created Bloomingdale’s bags. Their designs have been featured in art museums all over the world. In 1971 “model rooms,” a highlight of Bloomingdale’s since 1947, gained worldwide attention. “The Cave,” an intricate multi-level frame sprayed entirely in white polyurethane, was a spectacular example of the lengths to which Bloomingdale’s would go to make a statement of style. Over the years, the model rooms have been showcases for the talents of everyone from architect Frank Gehry to filmmaker Federico Fellini. During the 1970s, Bloomingdale’s was a favorite stop of the international avant-garde, epitomized locally by the “Young East Sider” who lived right in the neighborhood. In 1973, the store wanted to stamp the Bloomingdale’s name on panties to launch an intimate apparel promotion; they chose the company nickname as a nod to the young, trendy crowd, and the “Bloomie’s” logo was born. Soon, New Yorkers were affectionately referring to the city’s second most popular tourist attraction after the Statue of Liberty as “Bloomie’s” and the hottest souvenir in town was anything emblazoned with “Bloomie’s.” From the late 1980s to the present, the economy and retailing has changed – thus changing the buying habits of consumers. As usual, Bloomingdale’s kept up with the times and prepared for the future. Today, there is an increased emphasis on building customer services and relationships, while continuing the unique and exclusive aspects that made Bloomingdale’s world famous. With a reputation for quality, creativity and uniqueness, Bloomingdale’s has remained at the forefront of retailing worldwide. Bloomingdale’s speaks to its customers in a language they understand: service, selection and fashion, making Bloomingdale’s “Like No Other Store in the World.” 2013 CORPORATE FACT BOOK • 57 MACY’S, INC. HISTORY — CHRONOLOGY 1830 Shillito’s founded in Cincinnati by John Shillito. 1841 Eben Jordan and Benjamin L. Marsh open Jordan Marsh in Boston. 1851 F&R Lazarus & Company founded in Columbus, OH, by Simon Lazarus. 1858 Rowland H. Macy opens R.H. Macy & Co. as a dry goods store in New York City. First-day sales totaled $11.06. 1859 Macy’s first-year sales were approximately $85,000 with an advertising budget of $2,800. 1865 Wechsler & Abraham (later Abraham & Straus) founded in Brooklyn, NY, by Abraham Abraham and Joseph Wechsler. 1867 Rich’s founded in Atlanta by Morris Rich. Stern Brothers (later Stern’s) founded in Manhattan. 1877 David May opens the first store of what was to become The May Department Stores Company in Leadville, CO, a silver-mining boom town. 1888 The Straus family acquires a general partnership with Macy’s. 1890 The Bon Marché founded in Seattle. 1893 The Straus family buys out Joseph Wechsler’s interest in Wechsler & Abraham, changing the store’s name to Abraham & Straus. While A&S did not become part of Macy’s, the two stores kept a close association, even sharing overseas offices. 1898 Burdines founded in Miami. 1902 Macy’s moves to Herald Square in New York City. 1905 David May moves the headquarters of his growing retail organization to St. Louis. 1870 Goldsmith’s founded in Memphis. 1907 Bullock’s founded by John Bullock and P.G. Winnett in Los Angeles. 1872 Bloomingdale Brothers, Inc. founded in New York City by Lyman and Joseph Bloomingdale. First-day sales totaled $3.68. 1910 The May Department Stores Company is incorporated. 1911 The May Department Stores Company is listed on the New York Stock Exchange and opens Famous-Barr in St. Louis. 1923 May Company acquires a department store company in Los Angeles, adding to its growing regional coverage in Akron and Cleveland, OH, and St. Louis. 1924 Macy’s Herald Square location becomes the largest store in the world, following completion of the 7th Avenue addition. Also, 10,000 people watch Macy’s first parade, now known as Macy’s Thanksgiving Day Parade. 58 • MACY’S, INC. 1925 Macy’s acquires Davison-Paxon of Atlanta. 1929 Federated Department Stores, Inc. (now known as Macy’s, Inc.) is formed as a holding company by several family-owned department stores, including Abraham & Straus and F&R Lazarus (along with its Cincinnati-based subsidiary, Shillito’s) and Filene’s of Boston. Corporate offices established in Columbus, OH. 1930 Bloomingdale’s joins Federated. First-year sales for Federated were $112 million. 1934 A modern merchandising standard is set when Fred Lazarus (son of Simon) arranges garments in groups of a single size with a range of style, color and price in that size, rather than the other way around. Lazarus based this technique upon observations made in Paris. 1935 Boston’s Jordan Marsh is one of the founders of New York Citybased Allied Stores Corporation, a successor to Hahn Department Stores, Inc. A holding company founded in 1928, Hahn brought chain store advantages to independent, family-owned department stores. 1939 Fred Lazarus Jr. convinces President Franklin Roosevelt that changing the Thanksgiving holiday from the last Thursday of November to the fourth Thursday, extending the Christmas shopping season, would be good for the nation’s business. A 1941 Act of Congress perpetuated the arrangement. Federated and Allied stores make shopping easier during difficult economic times by offering credit, a “pay when you can” policy and developing a reputation for community involvement in times of crisis. 1945 Federated moves its offices to Cincinnati. Macy’s acquires O’Connor Moffat & Company of San Francisco. 1946 In several ways, Shillito’s becomes the first department store to embrace the African-American community. It is the nation’s first department store to give credit to African-Americans, as well as employ them as salespeople and executives. The store’s restaurant is the first in downtown Cincinnati to serve African-American customers. May Company acquires Kaufmann’s in Pittsburgh. 1947 O’Connor Moffat becomes Macy’s California. 1951 Allied acquires New Jersey’s Stern Brothers, later known as Stern’s. 1956 Miami-based Burdines becomes a division of Federated. May Company begins operating May D&F in Denver. 1957 Seventeen-year-old designer-tobe Ralph Lauren sells sweaters at Bloomingdale’s over Christmas week. The following year, he joins Allied Stores as assistant menswear buyer. 1959 Federated acquires Dayton, Ohio-based Rike’s and Memphisbased Goldsmith’s. May Company acquires Hecht’s in Washington, D.C., and Baltimore. 1962 Allied acquires the William H. Block Company of Indianapolis. 1964 Federated breaks the 10-figure barrier for the first time, netting annual sales of $1.215 billion. Federated acquires Los Angeles’ Bullock’s and I. Magnin. 1966 May Company acquires Meier & Frank in Portland, OR. 1967 Allied also passes the billion dollar mark, with annual sales of $1.024 billion. 1968 Black Retail Action Group (BRAG), founded in part by Abraham & Straus executives, gives technical assistance to minority-owned businesses and scholarships to retailing students. This furthers the A&S commitment to AfricanAmericans. The company was the country’s first major retailer to sign up for Plans for Progress, President Kennedy’s commission on job opportunities for AfricanAmericans. 1976 Through an exchange of common stock, Federated acquires Atlanta-based Rich’s. 1980 To help meet the civic, health and welfare, educational and cultural needs of the communities Federated serves, the company invests $15 million to establish a foundation. 1982 The merger of Rike’s of Dayton and Shillito’s of Cincinnati results in Shillito-Rikes. 1985 The newly formed Federated Systems Group (then known as The SABRE Group) begins the conversion of all Federated divisions to a common electronic data processing system. (The group is now known as Macy’s Systems and Technology.) Davison’s of Atlanta changes its name to Macy’s. 1986 A single, billion-dollar organization is formed with the merger of Federated’s Shillito-Rikes of Cincinnati and Columbus-based Lazarus. With headquarters in Cincinnati, the division operates under the Lazarus name. Campeau Corporation acquires Allied Stores Corporation, which is reorganized under the merger agreement. In what was then retail’s largest acquisition, May Company acquires Associated Dry Goods and adds Lord & Taylor, J.W. Robinson’s and L.S. Ayres, among others, to its collection of regional department stores. 1987 Federated buys Allied’s Indianapolis-based Block’s division, incorporating it into Lazarus. 1988 Campeau Corporation acquires Federated. Several Federated divisions are sold to other retailers. May Company purchases Foley’s and Filene’s. Macy’s purchases Bullock’s and I. Magnin from Campeau. To consolidate with Federated, Allied’s New York City headquarters moves to Cincinnati. Allied – operating in tandem with Federated – is comprised of The Bon Marché, Jordan Marsh, Maas Brothers and Stern’s. Goldsmith’s merges into Rich’s, although the Goldsmith’s nameplate is maintained in the Memphis market. 1989 Federated forms its Financial, Administrative and Credit Services operation (The FACS Group) in suburban Cincinnati to centralize credit services for all department store divisions. (The group is now known as Macy’s Credit and Customer Services.) Federated’s employee volunteer program, Partners in Time, is founded at Rich’s/Goldsmith’s as a way to give back to the community. 2013 CORPORATE FACT BOOK • 59 1990 In January, saddled by debt resulting from the highly leveraged Campeau takeover of Federated, both Federated and Allied file for bankruptcy reorganization. The reorganizing of more than $8 billion of debt begins. Allen Questrom becomes chairman and chief executive officer, joining James M. Zimmerman, president and chief operating officer, to form the senior management team that would resurrect the company. 1991 Divisional consolidations begin. The company’s Florida operations, including all former Maas Brothers/Jordan Marsh stores, operate under the Burdines name, and division headquarters are consolidated in Miami. 1992 A new public company – Federated Department Stores, Inc. – emerges from bankruptcy in February with 220 department stores in 26 states and annual sales of approximately $7 billion. The former Allied Stores Corporation is merged into Federated. A consolidation of the A&S and Jordan Marsh divisions results in the A&S/Jordan Marsh division, headquartered in Brooklyn, NY. Early in the new year, Macy’s files for protection under Chapter 11. 1993 Federated announces the centralization of divisional accounting and accounts payable functions in Cincinnati. In addition, a management realignment reconfigures merchandise distribution for its northeastern divisions. 1994 Federated acquires the Joseph Horne Co. of Pittsburgh, adding 10 Pennsylvania stores to its Lazarus division. In December, Federated acquires R.H. Macy & Co., creating the largest department store retailer in the nation. Acquisition approval, granted by U.S. Bankruptcy Court in December, culminates Macy’s three-year reorganization plan. 60 • MACY’S, INC. 1994 Macy’s East, headquartered in New York City, merges with A&S/ Jordan Marsh to form a $4 billion retailing division of Federated. In San Francisco, Macy’s West continues to operate all West Coast Macy’s and Bullock’s stores, as Federated restores its presence in California and Texas. 1996 May Company acquires Strawbridge’s in Philadelphia. The Federated Department Stores Foundation is reactivated as the company’s primary vehicle for charitable giving. Total contributions by Federated, its divisions and the Foundation were $7.8 million in fiscal 1996. Federated announces the discontinuation of the I. Magnin chain and 13 I. Magnin stores are sold or converted to Macy’s or Bullock’s. Bloomingdale’s opens its first California stores with four locations – three in the Los Angeles area and one in Palo Alto. Federated Logistics (now known as Macy’s Logistics and Operations) is formed to coordinate the company’s distribution facilities and functions in the northeastern United States. Macys.com is launched. 1995 Rich’s/Goldsmith’s and Lazarus are consolidated into one division – Rich’s/Lazarus/ Goldsmith’s, based in Atlanta and operating stores in nine southeastern and midwestern states. Federated acquires Broadway Stores, Inc., based in Los Angeles. Initially, this added 82 Broadway, Emporium and Weinstock’s department stores in California and four other southwestern states with annual sales of more than $2 billion. Federated announces that 56 of these stores will be converted to the Macy’s nameplate. Five others will become Bloomingdale’s, while other locations will be sold or closed. 1997 In May, James M. Zimmerman succeeds Allen Questrom as chairman and chief executive officer of Federated. Terry J. Lundgren becomes president and chief merchandising officer. 1998 For the first time since 1988, Federated’s debt is rated by major agencies as investment grade. In the fall, the company launches a new Macy’s By Mail catalog and re-launches macys.com. The May Company acquires The Jones Store in Kansas City, MO. 1999 Fingerhut Companies, Inc. of Minnetonka, MN, a leading direct-marketing company, is acquired by Federated in March. May Company acquires Zions Co-operative Mercantile Institution (ZCMI) department stores in Utah and Idaho. Federated Logistics is expanded to handle distribution, logistics functions and vendor technology for all Federated divisions nationwide. 2000 A new private brand of apparel and accessories for children, called Greendog, debuts at stores across the country. A&S stores, already a part of the Macy’s East division, are converted to the Macy’s nameplate. 2001 In February, Federated announces that its Stern’s division will be closed, with most locations being converted to the Bloomingdale’s or Macy’s nameplates. 1996 Jordan Marsh stores in the northeastern United States, already part of the Macy’s East division, are converted to the Macy’s nameplate. Meanwhile, Bullock’s stores in Southern California, already part of the Macy’s West division, are renamed Macy’s. In July, Federated acquires Liberty House, Hawaii’s largest retailer and only conventional department store group. It becomes part of Macy’s West. 2002 Federated disposes of Fingerhut. Terry J. Lundgren becomes chief operating officer in addition to president and chief merchandising officer. 2003 Federated integrates the Macy’s nameplates with its regional department stores – creating Bon-Macy’s, Burdines-Macy’s, Goldsmith’s-Macy’s, LazarusMacy’s and Rich’s-Macy’s. Macy’s Corporate Marketing is developed. Bloomingdale’s enters the Atlanta market for the first time with two stores. Terry J. Lundgren becomes president and chief executive officer. James M. Zimmerman remains chairman of the board. Federated board initiates quarterly dividends. 2004 Terry J. Lundgren becomes chairman, president and chief executive officer as James M. Zimmerman retires as chairman of the company. Macy’s Home Store division is formed. May Company acquires Marshall Field’s. 2005 Federated begins operating nationwide under two store nameplates – Macy’s and Bloomingdale’s – as all regional department store names are converted to the Macy’s brand. Macy’s launches a new customer loyalty program, with escalating benefits for its largest customers, as it issues new credit cards for about 14 million accounts. Federated acquires The May Department Stores Company. The acquisition creates a stronger, more resourceful company with more stores nationwide. 2006 More than 400 former May Company stores convert to Macy’s, creating a nationwide store focused on delivering fashion and affordable luxury to customers from coast-to-coast. Macy’s launches its first-ever national advertising campaign. Federated divests Lord & Taylor, David’s Bridal and Priscilla of Boston, which were acquired as part of May Company. 2007 Federated sells its 507-store After Hours Formalwear business, which was acquired as part of May Company, to Houston-based Men’s Wearhouse. Shareholders vote to change the corporate name from Federated Department Stores, Inc. to Macy’s, Inc. 2008 Macy’s begins piloting a new localization initiative called My Macy’s in 20 local markets as it consolidates three divisions – Macy’s North into Macy’s East, Macy’s Northwest into Macy’s West, and Macy’s Midwest into Macy’s South (creating a new Macy’s Central division). 2009 Macy’s rolls out its My Macy’s localization initiative nationwide, creating 49 new local stores districts (for a total of 69), while adopting a unified national operating structure. Macy’s and Bloomingdale’s launched social media programs to reach customers in new ways. 2010 After several years of significant changes to the company’s structure and organization, a culture of growth develops at Macy’s, Inc. Bloomingdale’s opens in Dubai, the company’s first international presence. Macy’s ends the year with more than 1.2 million Facebook friends. 2011 Macy’s, Inc. announces one of the largest capital investments in the company’s history – a four-year, $400 million renovation of Macy’s Herald Square flagship store in New York City, with work to begin in early spring 2012. Macys.com and bloomingdales.com begin international shipping to more than 100 countries. Macy’s ends the year with more than 4.5 million Facebook friends. 2012 At year end, 292 Macy’s stores are equipped to fill and ship orders to customers as part of the company’s Omnichannel strategy. Macy’s launches a major new initiative to serve customers in the Millennial generation (ages 13 to 30). Macy’s ends the year with more than 10 million Facebook friends. The company celebrates Macy’s 150th birthday on October 28. Macy’s, Inc. launches a corporatewide sustainability initiative to guide a wide variety of efforts to protect the environment. 2013 CORPORATE FACT BOOK • 61 MACY’S, INC. BOARD OF DIRECTORS Stephen F. Bollenbach Deirdre P. Connelly Meyer Feldberg Sara Levinson Non-Executive Chairman of the Board of Directors President, North American Pharmaceuticals Dean Emeritus and Professor of Leadership and Ethics KB Home GlaxoSmithKline Columbia Business School Former Chairman and Chief Executive Officer ClubMom, Inc. Terry J. Lundgren Joseph Neubauer Joyce M. Roché Paul C. Varga Chairman, President and Chief Executive Officer Chairman Former President and Chief Executive Officer Chairman and Chief Executive Officer Girls Incorporated Brown-Forman Corporation Macy’s, Inc. ARAMARK Holdings Corporation Craig E. Weatherup Marna C. Whittington Former Chief Executive Officer Former Chief Executive Officer The Pepsi-Cola Company Allianz Global Investors Capital 62 • MACY’S, INC. EXECUTIVE MANAGEMENT TEAM Timothy M. Adams William S. Allen Jeffrey Gennette Michael Gould Chief Private Brand Officer Chief Human Resources Officer Chief Merchandising Officer Chairman and Chief Executive Officer, Bloomingdale’s Julie Greiner Robert B. Harrison Karen M. Hoguet Jeffrey Kantor Chief Merchandise Planning Officer Chief Omnichannel Officer Chief Financial Officer Chairman, macys.com Terry J. Lundgren Martine Reardon Peter Sachse Tony Spring Chairman, President and Chief Executive Officer Chief Marketing Officer Chief Stores Officer President and Chief Operating Officer, Bloomingdale’s 2013 CORPORATE FACT BOOK • 63 OTHER MACY’S, INC. CORPORATE OFFICERS Joel A. Belsky Dennis J. Broderick David W. Clark Amy Hanson Controller General Counsel and Secretary Human Resources and Diversity Credit, Real Estate and Financial Services William L. Hawthorne III Bradley R. Mays James A. Sluzewski Ann Munson Steines Diversity Strategies and Legal Affairs Tax Corporate Communications and External Affairs Deputy General Counsel and Assistant Secretary Felicia Williams Shirley H. Yoshida Michael Zorn Risk and Financial Services Internal Audit Associate and Labor Relations 64 • MACY’S, INC. SHAREHOLDER INFORMATION MACY’S, INC. CORPORATE GOVERNANCE Macy’s, Inc. believes strongly in good corporate governance and transparency in financial reporting. If you would like to know more, please visit the Corporate Governance section of our corporate website at macysinc.com/investors/governance. COMMON STOCK Shares of Macy’s, Inc. common stock are traded on the New York Stock Exchange. The company’s trading symbol is M. The approximate number of Macy’s, Inc. shareholders of record, as of Feb. 2, 2013, was 20,000. As of that date, there were approximately 387.7 million shares of Macy’s, Inc. common stock outstanding, excluding shares held by Macy’s, Inc. Shares Average Traded Daily Volume Low High Dividends First Quarter ...................................... 354,650,500 5,629,400 33.18 41.50 0.2000 Second Quarter................................. 427,551,400 6,786,500 32.31 42.17 0.2000 Third Quarter..................................... 320,190,300 5,003,000 34.89 41.24 0.2000 Fourth Quarter .................................. 361,981,700 5,656,000 36.30 41.98 0.2000 First Quarter ...................................... 553,343,200 8,783,200 21.69 25.99 0.0500 Second Quarter................................. 557,687,400 8,852,200 23.98 30.62 0.1000 Third Quarter..................................... 637,438,200 9,960,000 22.66 32.35 0.1000 Fourth Quarter .................................. 438,862,600 7,194,500 28.69 35.92 0.1000 2012 Prices 2011 TO REACH US WRITE macysinc.com/ir Macy’s, Inc. Investor Relations Department 7 West Seventh Street Cincinnati, OH 45202 E-mail: [email protected] • Sign up to have Macy’s, Inc.’s news releases sent to you via e-mail by subscribing to News Direct. • Get the latest stock price and chart, or take advantage of the historical price look-up feature. CALL Macy’s, Inc. Investor Relations Department Monday-Friday, 8:30 a.m.-5 p.m. (ET) 1-513-579-7028 Macy’s, Inc. News and Information Request Hotline: 1-800-261-5385 TRANSFER AGENT FOR MACY’S, INC. SHARES Macy’s, Inc. c/o Computershare Shareowner Services P.O. Box 43006 Providence, RI 02940-3006 For the hearing impaired 1-800-231-5469 (TDD) www.computershare.com/investor VISIT US ON THE INTERNET macysinc.com macys.com macysJOBS.com bloomingdales.com bloomingdalesJOBS.com Inside the United States and Canada 1-866-337-3311 Outside the United States and Canada 1-201-680-6578 2013 CORPORATE FACT BOOK • 65 MACY’S, INC. OPERATES STORES IN:* Alabama: 400 Employees Macy’s (2) Kansas: 600 Employees Macy’s (5) Arizona: 3,600 Employees Macy’s (11) Kentucky: 1,200 Employees Macy’s (7) California: 30,600 Employees Bloomingdale’s (10) Bloomingdale’s Outlet (1) Macy’s (137) Louisiana: 900 Employees Macy’s (5) Colorado: 1,800 Employees Macy’s (14) Connecticut: 3,100 Employees Macy’s (13) Delaware: 600 Employees Macy’s (4) Florida: 14,500 Employees Bloomingdale’s (5) Bloomingdale’s Outlet (3) Macy’s (61) Georgia: 6,200 Employees Bloomingdale’s (1) Macy’s (23) Hawaii: 2,100 Employees Macy’s (17) Idaho: 700 Employees Macy’s (7) Illinois: 6,600 Employees Bloomingdale’s (3) Bloomingdale’s Outlet (1) Macy’s (24) Indiana: 2,000 Employees Macy’s (11) Maine: 300 Employees Macy’s (2) Maryland: 3,900 Employees Bloomingdale’s (1) Macy’s (22) Massachusetts: 5,100 Employees Bloomingdale’s (2) Bloomingdale’s Outlet (1) Macy’s (28) Michigan: 4,300 Employees Macy’s (21) Minnesota: 3,100 Employees Macy’s (12) Missouri: 3,200 Employees Macy’s (15) Montana: 200 Employees Macy’s (2) Nevada: 1,500 Employees Macy’s (9) New Hampshire: 900 Employees Bloomingdale’s Outlet (1) Macy’s (6) New Jersey: 7,400 Employees Bloomingdale’s (4) Bloomingdale’s Outlet (1) Macy’s (30) New Mexico: 300 Employees Macy’s (2) New York: 24,500 Employees Bloomingdale’s (7) Bloomingdale’s Outlet (1) Macy’s (51) North Carolina: 1,500 Employees Macy’s (12) North Dakota: 300 Employees Macy’s (2) Ohio: 8,700 Employees Macy’s (35) Oklahoma: 500 Employees Macy’s (4) Oregon: 2,100 Employees Macy’s (15) Pennsylvania: 6,400 Employees Bloomingdale’s (2) Macy’s (37) Rhode Island: 500 Employees Macy’s (2) South Carolina: 300 Employees Macy’s (2) South Dakota: 100 Employees Macy’s (1) *Information as of April 6, 2013, except for number of employees, which is as of February 2, 2013. 66 • MACY’S, INC. Tennessee: 2,500 Employees Macy’s (8) Texas: 9,600 Employees Bloomingdale’s Outlet (2) Macy’s (53) Utah: 800 Employees Macy’s (7) Vermont: 100 Employees Macy’s (1) Virginia: 4,600 Employees Bloomingdale’s (1) Bloomingdale’s Outlet (1) Macy’s (27) Washington: 4,700 Employees Macy’s (35) West Virginia: 1,100 Employees Macy’s (2) Wisconsin: 1,000 Employees Macy’s (6) Wyoming: 100 Employees Macy’s (1) Washington, D.C.: 400 Employees Macy’s (1) Guam: 300 Employees Macy’s (2) Puerto Rico: 500 Employees Macy’s (1) Number of Stores ............................................................................ 843 Store Gross Square Feet ..................................................... 150,770,000 Total States ....................................................................................... 45 plus the District of Columbia, Guam and Puerto Rico Total Number of Employees ....................................................... 175,700 Information as of April 6, 2013, except for number of employees, which is as of February 2, 2013. 2013 CORPORATE FACT BOOK • 67 7 West Seventh Street Cincinnati, OH 45202 151 West 34th Street New York, NY 10001 macysinc.com macys.com bloomingdales.com Printed on FSC®-certified paper manufactured with electricity in the form of renewable energy (wind, hydro and biogas), and includes a minimum of 10 percent postconsumer recovered fiber. (The FSC label identifies products which contain fiber from well-managed forests certified in accordance with the rules of the Forest Stewardship Council™ or from sources which support responsible forestry.) This publication was printed on presses that dry (or “cure”) special inks and coatings with ultraviolet (UV) lamps – a more environmentally friendly process than using traditional water- or solvent-based inks and coatings. UV-cured inks and coatings have virtually no volatile organic compounds (VOCs) to be controlled, destroyed or recycled. What’s more, UV technology is highly energy efficient, requiring much less energy and reducing greenhouse gas emissions compared to conventional drying methods. Studies also have shown that UV printed and coated paper is easily repulpable to support recycling. No wonder the Environmental Protection Agency has recognized UV technology as “super green.” It’s just one more way Macy’s, Inc. is practicing Green Living.
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