Conditions - Ricoh myPrint

General Terms and Conditions for MyPrint service
1. Subject matter of MyPrint service
The general terms and conditions listed below (hereinafter referred to as “General Terms”) govern
MyPrint service (hereinafter referred to as “MyPrint service”), a solution provided by Ricoh Italia Srl,
the registered office of which is located in Milan, Via Vittor Pisani n. 6, Fiscal Code and registration
number at the Milan company Register n. 00748490158, legally registered with the Milan Chamber of
Commerce with n. 309858 (hereinafter referred to as “Ricoh”) addressed to students (hereinafter
referred to as the “User(s)”). It will be possible for Users to authenticate and release print jobs directly
from their PC or from other mobile devices, such as smartphones or tablets, through a web portal, and to
collect them from the multifunction printers in the libraries of Università degli Studi di Milano after
having authenticated with an ID card (tessera rossa servizio avanzato (Red Advanced Service Card) or
the new University badge).
These General Terms are available both in Italian and English.
MyPrint service is described in these General Terms, in the online printable guide MyPrint Help
(https://myprint.unimi.it/RicohmyPrint/Manual/IT_Usermanual.pdf), in all the technical and descriptive
documents related to MyPrint service and possibly on MyPrint portal.
2. Instructions for accessing to MyPrint service - Driver and access code
In order to use MyPrint service, the User must be connected to an Internet network. The User shall also
create a personal account by registering on the website https://myprint.unimi.it
In order to register to MyPrint, the User will be asked to insert a valid email address, a Username and a
Password. Unimi staff can register to MyPrint service directly with their University email address. The
Users will receive a confirmation email containing a link for activating MyPrint service (for outside
users only) and a second email containing their user ID.
MyPrint is provided in Self-Service mode.
With MyPrint, Users will be able to:

Release print jobs from several devices (PC, Smartphone, Tablet);

Select print settings on the printer driver;

Authenticate with their ID card;

Collect the prints directly from the selected device. The amount will be automatically charged
on the User’s MyPrint account. Please note that the printed jobs will have to be collected within 72
hours.

Users will be asked to associate their ID card by inserting their User ID directly on the printer,
but only when collecting their first print job. For the following jobs, the users will be able to print and to
access print queues from any personal device (PC, Smartphone, tablet) from anywhere and on every
printer installed in the University libraries, by authenticating with their ID card on the printer reader.
Any registered User is granted the right to use Ricoh MyPrint service. MyPrint service remains in the
ownership of Ricoh. The User shall not disassemble, decompile, reverse engineer, copy and/or try to
access to the source code in any way. The User is forbidden to sell, hire, sub-license, loan for use,
transfer and make available in any case or on any basis MyPrint service to third parties. The User shall
protect with the due diligence the access codes to prevent its loss, unauthorised use/abuse, theft and/or
damage. The User shall not reveal his user ID to others. In case of loss of the user ID due to an incorrect
use, or if a suspect arises that the connection or the user ID have been used or abused without
authorisation, the User shall immediately create a new user ID on MyPrint website. By creating a new or
an additional user ID, the previous user ID expires. The amount left on the expired user ID will be
automatically transferred to the new user ID.
The User will be charged entirely for any resultant costs and/or damage from the unauthorised use of the
access codes and/or of MyPrint service. In case of unauthorised use of the access codes and/or of
MyPrint service, Ricoh reserves the right to block them.
3. Acceptance of MyPrint service General Terms and Conditions
By registering in accordance to the procedure provided for in article 2, the User declares to have read
and accepted all MyPrint Service General Terms and Conditions and commits to accept the charges and
fees and the payment terms posted on the website.
It is understood that the if the User does not use MyPrint service for a period of 24 months from the date
of the last usage, Ricoh deserves the right to deactivate MyPrint service.
4. Changes to MyPrint Service General Terms and Conditions
Ricoh reserves the right to amend these General Terms upon agreement of Università degli Studi di
Milano. The User will be granted the possibility to read the current text of the General Terms at any
time. Ricoh reserves the right to amend and/or update MyPrint service and its contents. Ricoh reserves
the right, at its sole discretion, to limit, refuse and/or interrupt, fully or partially, the access to the
MyPrint service or to a part of it to any User.
5. Closing and/or changes to the Web portal
Ricoh reserves the exclusive right to close and/or implement changes to the Web portal fully or
partially, subject to communication to the Università degli Studi di Milano. Ricoh shall not be held
liable for the storage and/or the removal of any content published therein.
6. Charges and fees
The costs for each printed page are posted on the website.
Duplex copies are charged as two one-sided sheets.
Any amendment or addition to fees due to new statutory provisions or to relevant market/ISTAT (Indice
dei prezzi al consumo per le famiglie di operai ed impiegati) changes will be agreed between Ricoh and
the University.
7. Payment Terms
The payment shall be done:

With coins or cash, in the University areas dedicated to the service;

With debit/credit cards or via Web (PayPal).
8. User’s Obligations - Copyright.
By accepting these General Terms, the User commits to use MyPrint service for the above purposes.
The User also commits to use MyPrint service without damaging third parties. In any event the User
shall:
a) comply with law provisions on Copyright and with the provisions on Trademarks protection (Legge
22 aprile 1941 n.633 e s.m.i, Regio Decreto n.929 del 21 giugno 1942 e s.m.i). The reproduction for
personal use is allowed within a 15% limit, as set out in art. 68/Legge 22 aprile 1941 n. 633 s.m.i..
Unless otherwise stated by copyrights owners, the reproduction in whole (even in consecutive tranches)
and any reproduction for non-personal purposes is forbidden. The printing of the electronic resources of
the University Biblioteca Digitale (digital library) must respect the limits set by each publisher’s license.
b) in case of non-compliance with the provisions laid down in the Copyright regulatory act, criminal
and/or administrative penalties will be applied, as set in art. 171 e ss./ Legge 22 aprile 1941 n.633 s.m.i..
c) avoid using MyPrint service against peremptory norms, law and order and public morality.
The User shall hold Ricoh harmless from any liability due to the violation of the obligations provided
for in this article.
9. Limitation of liability
Ricoh shall not be held responsible for any malfunction caused by system errors and/or by temporary or
permanent interruptions of the Web portal, of its application and/or of other tools. In the widest
interpretation of current regulations, Ricoh shall not be held responsible for any damage arising out of
the use or the inability to use the Web portal. The information on the Web portal are provided by Ricoh
“as is” and, in the widest interpretation of current regulations, without any explicit or implicit warranty.
The information provided are considered accurate, but it might contain mistakes or oversights. Ricoh
does not claim nor warrants that the functions and the applications of the Web portal will be provided
continuously or error-free. Ricoh does not warrant that the server and/or the website will be virus or
danger-free. Ricoh does not warrant that the contents published on the Web portal will be suitable
and/or available for use in other regions. It is forbidden to access specific contents from a region in
which they are illegal.
Ricoh does not exclude or limit its liability (if any) for any damage arising from its own fault and/or its
non-compliance with these General Terms; in that case, Ricoh shall be liable only for direct damages,
which excludes indirect damage (among which, merely as an example, loss of profit, loss or termination
of contracts, loss of data, etc.).
Ricoh shall not in any event ensure compensation for any damage caused by: chance, force majeure,
User’s actions or negligence.
Except as set out by this article, by art. 1229/Codice Civile and by other peremptory regulations, the
overall liability of the Supplier shall not exceed the amount paid by the Client during the 12 (twelve)
months preceding the event from which the damage arose. Such limitation of liability shall not be
applied in case of death or personal injury resulting from fraud or fault of the Supplier.
10. Copyright
Except where otherwise stated, all the text files, images, graphics, sounds, animations and information
in any form of graphic representation contained in the Web portal, in addition to its structure and design,
belong to Ricoh, Ricoh Europe PLC in Amsterdam and London or to the parent company Ricoh
Company Limited in Japan. It is forbidden to copy or to allocate the Web portal or a part of it, to modify
and/or publish any content of the Web portal on third parties’ websites unless specifically authorised by
Ricoh in writing, provided that the original content is not modified and that the notes on copyright and
property are maintained.
11. Registered Trademarks
Unless otherwise indicated, all trademarks, service marks or product names published on the web portal
are registered trademarks or trademarks belonging to Ricoh, Ricoh Europe PLC or to the parent
company Ricoh Company Limited in Japan. This shall apply in particular to Ricoh Company logos and
symbols. Neither this portal Web, nor its contents confer the User any license related to Ricoh
intellectual right property.
12. Jurisdiction
If there is a dispute regarding the interpretation, implementation and/or termination of these General
Terms, the matter shall be brought exclusively before the Court of Milan.
13. Contact us
If you have any question about these Terms, please contact Ricoh at the following addresses.
Viale Martesana, 12
20090 Vimodrone (MI)
email: [email protected]
Disclosure and consent pursuant to D. Lgs. n. 196/2003
Pursuant to art. 13 of the D. Lgs. n. 196/2003 we inform you that the personal data you have provided our
company RICOH Italia Srl with, or we have otherwise acquired in full respect of current legislative and
contractual regulations during promotional, commercial and contractual activities, may be processed by IT or
manual means in compliance with the legislative decree mentioned above.
In particular, we hereby state that the personal data you have provided us with will be processed with
precautions to protect your safety and privacy.
We furthermore inform you that the above mentioned personal data processing will have the following
purposes:
A) to fulfil duties provided by the Civil Code, fiscal and accounting regulations and by contract obligations
regarding procurement, technical support, programming, customers management, litigations management;
B) to provide technical information about products and services, to monitor customer satisfaction, to collect
data for market and statistics surveys, quotations and/or references and for commercial purposes, and to offer
both Ricoh and its partners’ products and services, even via email.
The provision of personal data for the purposes mentioned in point A) is mandatory, while it is voluntary for
the purposes mentioned in point B), about which we shall not inform you in case of denial of consent.
The personal data related to the processing mentioned above will be communicated and used:


to subjects whose permission to access to your personal data is recognised by national and
community legislation;
in any case in a functional manner, for managing our relationships (subsidiary companies etc…)
The data will be processed by means of an IT system.
The holder of the processing will be: RICOH Italia Srl, with registered office in Milan, Via Vittor Pisani 6.
The person responsible will be RICOH IT Manager.
You may at any time exercise your rights with the holder of the processing, in compliance with art. 7 of the
D. Lgs. n. 196/2003.
C) In compliance with art. 43 of the D. Lgs. 196/2003, we inform you that the personal data provided by the
User will be processed also in countries outside the European Union. The User explicitly agrees to the
processing and use of his personal data in countries outside the European Union.
The provision of personal data for the purposes mentioned in point A) is mandatory, while it is voluntary for
the purposes mentioned in point B) and C). By ticking the corresponding box on the portal Home page, the
User gives his consent.

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