インドのデート

目
次
１．人の募集・採用・定着
１－１エンジニアの採用ツール······································ 3
１－２脱税を平然と申し出る採用希望者 ····························· 5
１－３虚偽の履歴書················································ 7
１－４女性採用での人事担当者からの猛反対 ························· 9
１－５同郷の者ばかりを採用する人事担当者 ························ 11
１－６出身地域ごとのグループ····································· 13
１－７優秀なインド人の確保······································· 15
１－８人材確保の困難さ··········································· 17
１－９転職防止策················································· 21
１－10 従業員の定着政策··········································· 23
２．賃金・労働時間
２－１固定給と変動給············································· 29
２－２なぜ昇給・昇格しないのか説明を求められる ·················· 31
２－３賃金と昇進－賃上げがなくとも昇進で対応が可能－ ··········· 33
２－４新しい賃金制度の導入······································· 35
２－５新しい賃金制度の導入が反発を買う ·························· 37
２－６訴訟を念頭に置いた人事管理 ································ 39
２－７従業員の遅刻と時間感覚····································· 41
３．能力開発・従業員の動機付け
３－１現地法人化に伴い要求される意識と知識 ······················ 45
３－２サプライヤーの人材を育成··································· 48
３－３従業員を動機付けする方法··································· 51
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４．昇進・キャリア形成
４－１エンジニアの定着促進策····································· 55
４－２賃上げ以外の方法で転職を防ぐ方法 ·························· 57
４－３ホワイトカラーによる転職の申し出 ·························· 59
５．職場・工場での問題
５－１コミュニケーションが取れない製造部長 ······················ 63
５－２他部門への無関心··········································· 65
５－３インド人の「ノープロブレム」と時間感覚 ···················· 67
５－４工場内の部品やツールの盗難 ································ 69
５－５インド人コックのつり銭ごまかし始末記 ······················ 71
５－６男性係長が女性スタッフをデートに誘う ······················ 73
５－７国民性への理解と人間的交流の重要性 ························ 75
６．退職・解雇
６－１事務所閉鎖に伴う解雇······································· 81
６－２希望退職制度を活用する····································· 83
６－３留学を理由に退職したいと申し出 ···························· 85
６－４日本での研修後に転職······································· 87
６－５雇用契約と就業規則········································· 89
７．労使関係・労使コミュニケーション
７－１労働組合への対策··········································· 93
７－２生産性向上をめぐるストライキ闘争 ·························· 95
７－３労働組合を持つ企業の買収··································· 99
７－４日本的経営を目指す第 2 工場の設立 ························· 101
７－５従業員の心をつかむまで···································· 103
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８．日本人社員の問題
８－１日本人出向者の生活に対する不安 ··························· 109
８－２日本人駐在員の教育不足···································· 111
８－３日本人への不満············································ 113
８－４会議の運営とインドの国民性 ······························· 115
８－５コミュニケーションと英語·································· 117
９．宗教・慣習・文化
９－１工場内でサリーを着たいとの抗議 ··························· 121
９－２給食のメニューと多宗教文化 ······························· 123
９－３従業員のカーストについて································· 125
９－４階級社会と職種の関係······································ 127
９－５根強い階級意識············································ 129
９－６言語の多さが組織改革を阻害 ······························· 132
関連解説························································· 134
10．危機管理・リスクマネジメント
10－１日本人出張者が風土病にかかる ····························· 139
10－２構内の草木から自然発火···································· 141
10－３港湾ストライキの影響······································ 144
10－４大使館からの緊急避難勧告·································· 147
11．税金・役所との関係
11－１源泉徴収税の未納問題······································ 151
11－２州販売税（Sales Tax）の処理に関するトラブル ·············· 153
11－３インドの税務官との付き合い方 ····························· 156
11－４投資認可取得に係る役所とのやり取り ······················· 159
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12．技術移転・事業移転
12－１技術提携契約時の姿勢······································ 163
12－２ビジネス・プロセス・アウトソーシング ····················· 167
13．合弁先との関係
13－１マーケット戦略の失敗······································ 173
13－２インド人任せの経営········································ 175
13－３合弁相手と弁護士の選択···································· 177
14．企業の進出・投資
14－１インドのどの地域に進出すればよいか ······················· 181
14－２工場用地取得の困難さ······································ 183
14－３工場用地選定での注意点···································· 186
14－４工場用地の取得 ··········································· 188
14－５購入した土地に工場が建設できない ························ 190
14－６法人登記の複雑さ ········································· 192
14－７取引先を 1 社に絞って進出した失敗 ························ 195
14－８外貨建ての借り入れ ······································· 197
14－９合弁企業の工場建設 ······································· 200
関連解説························································· 203
15．その他
15－１住宅の借り上げ············································ 207
15－２事務所移転················································ 209
15－３スチール机は輸入禁止？···································· 211
15－４ドライバーからの借金の申し出（1） ························ 213
15－５ドライバーからの借金の申し出（2） ························ 216
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15－６薬の副作用················································ 218
15－７腸チフスにかかる·········································· 220
15－８環境規制に厳しいインド···································· 222
15－９インドのインフラはまだまだ未整備 ························· 225
参考資料
インド主要労働法の概要と諸特性··································· 229
インドの労働関係ウェブサイト····································· 237
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