OM0010-Operations Management

FALL-2015
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Master of Business Administration - MBA Semester 3
OM0010-Operations Management
(Book ID: B1934)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each. Each Question carries
10 marks 6 X 10=60
Q1. Explain any FIVE techniques of operations research.
Answer. Techniques:
1. Mathematical Modeling
The science and art of math modeling is a fundamental technique that all OR practitioners build
upon. A "model" here refers to a set of mathematical equations that describes the relevant
aspects of the problems to be solved. In operations research, the mathematical representation of
the problem is called a "formulation." Since there are many types of problem sets for which
solution techniques are well known, the skill lies in formulating the math model of the real-life
problem at hand into
Q2. Write short notes on:




Elements of operations management
Types of operations strategy
Consumer Pricing Expectations Range (CPER)
SERVQUAL
Answer. Elements of operations management: The key element on which the success or failure
of operation management depends is as follows:
Supply: The main element of operation management is supply; continuous supply of inputs is
required to transform them into output. For example operation of customer relationship
Q3. Discuss the importance of service processes. What are steps in engineering service
processes?
Answer. The service process is changing, with a much broader range of design options now
available. Opportunities for new service design configurations are being supported, to a large
extent, by technology-enabled innovations; many tasks previously performed by the service
provider may now be performed by either the customer or the service provider. The importances
of service process are as follows:
Q4. Write short notes on:




Least Cost Method (LCM)
Objectives of inventory management
Limitations of replacement models
Factors influencing decision making
Answer. Least Cost Method (LCM): In least cost method, we start giving allocations from the
minimum cost in the matrix. It means that cell for which cost is minimum is given allocation first.
Then allocation is given in next minimum cost and so on. It means lower cost cells are given
priority over higher cost cells.
Objective of inventory management: The main objective of inventory management is to maintain
inventory at appropriate level to avoid excessive or shortage of inventory because both the cases
are undesirable for business. Thus, management is faced with the following conflicting objectives:
Q5. What is meant by multiple goal programming? Give the steps for solving a goal
programming problem using the graphical method of goal programming.
Answer. Goal programming is a branch of multi objective optimization, which in turn is a branch
of multi-criteria decision analysis (MCDA). This is an optimization programmer. It can be thought
of as an extension or generalization of linear programming to handle multiple, normally conflicting
objective measures. Each of these measures is given a goal or target value to be achieved.
Unwanted deviations from this set of target values are then minimized in an achievement
function. In case of two sided goal, the decision maker does not want to miss the goal from either
side. There are mainly two types of goal programming:
Q6. Write short notes on:
 Convex nature of the objective function
 Applications of queuing model


Various performance measures of sequencing
Applications of Markov analysis
Answer. Convex nature of the objective function: A convex optimization problem refers to a
mathematical programming problem where all the constraints that define the problem are convex
functions. This implies that all the constraints are <equal type and the objective function is
required to be minimized. In other words a function is convex if any two points within the plane
are joined by a straight line, which lies entirely inside the region.
FALL-2015
Get solved assignments at nominal price of Rs.125 each.
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code pay and download fully solved assignments.
Any issues mail us at: [email protected] or contact at
09882243490

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