MU0018-Change Management

FALL-2015
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Master of Business Administration - MBA Semester 4
MU0018-Change Management
(Book ID: B1807)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10
marks 6 X 10=60.
Q1. Discuss the various perspectives of organizational change.
Answer. Perspectives of Organizational Change:
• Environment-dependent perspectives: According to this, organizational change is a function of external
environment and acts as a link between an organization’s internal practice and procedures with the
external world.
• Contingency perspectives: It focuses on the changes related to the structure of the organization. The
structure has two main dimensions-specialization and integration. The structure breaks down the complex
tasks in the
Q2. Explain the various steps at which control takes place in a Change Management Process.
Answer. Change Management Process Control:
In the change management process, controlling takes place at various steps, which are as follows:
Step 1: Preparation for change
a) The required change has to be identified
b) Determination of the major concern and issues need to be determined
c) The obstacles or
Q3. Discuss the various factors affecting the choice of a change Strategy.
Answer. Factors Affecting the Choice of a Change Strategy:
1. Urgency of a need for change: Quick change strategies should be chosen, if the situation demands
affecting the change in a short time. A suitable strategy can be chosen and employed based on the urgency
for the implementation of the
Q4. What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving
Organizational Effectiveness.
Answer. Organizational Effectiveness:
Organizational effectiveness is the concept of how effective an organization is in achieving its goals. Every
employee in a company contributes to organizational effectiveness. Taking into account skills, experience,
motivation and rank, some employees play a
Q5. Define organizational Culture. Describe briefly about the types of organizational Culture.
Answer. Organization Culture:
By organization culture, we mean the strategies and attitudes deemed constant, and prevalent throughout
the workforce hierarchy. Different organizations follow different work cultures in their workplace, and
culture is what makes a workplace an organization. It is a blend of innovation and the ability to take risks,
attention to detail, outcome, people and team orientation,
Q6.Write a brief note on the following:
a) Kurt Lewin’s Model of change
b) Burke-Litwin Model of organizational performance and change
Answer. a. Kurt Lewin’s Model of Change:
In order to ensure that change is permanent, Kurt Lewin described the three phases of the change process
which can enable the organization to move from the current state to the desired state-Unfreezing,
Changing and Refreezing.
Process Model of Organizational Change
FALL-2015
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