April/Travanj - Oktobar/Listopad 2013. godine
UVODNIK / INTRODUCTION
Dear Readers,
Prošlo je pet mjeseci od prethodnog izdanja našeg ~asopisa Sarajevo Airport Magazine. U tom periodu uradili smo dosta na poboljšanju naših usluga. Prije svega,
mislim na završetak radova i otvaranje proširenog DutyFree shopa, baziranog na sistemu “Walk Through”, sa
puno širim asortimanom proizvoda u ponudi. Prošireni
su i saloni za putnike poslovne klase, kiosk za štampu
u pristanišnoj zgradi, te opremljena posebna prostorija
za puša~e u odlaze}em gateu.
Proteklu poslovnu godinu završili smo uspješno, posebno uzevši u obzir ~injenicu da je ma|arska aviokompanija Malev u februaru 2012. godine. potpuno obustavila
svoje letove za Sarajevo, ~injenicu da je doma}a aviokompanija BH Airlines drasti~no smanjila broj avio operacija, kao i op}e stanje u civilnom zrakoplovstvu.
Što se pak ti~e godine koja je pred nama, `elim istaknuti
da konstantno radimo na unapre|enju naše osnovne
djelatnosti. Po~etkom februara potpisan je ugovor sa
niskotarifnom turskom aviokompanijom Pegasus Airlines, što }e omogu}iti našim gra|anima da lete na svim
njihovim destinacijama po vrlo povoljnim cijenama. Privode se kraju i pregovori oko uvo|enja redovne linije za
Kuvajt (Gryphon Airlines), po~evši od maja ove godine,
te ~arter linije na istoj relaciji (Kuwait Airways). Kad je
u pitanju ~arter saobra}aj, o~ekujemo porast i u tom segmentu, s obzirom na to da se sve ve}i broj bh. gra|ana
odlu~uje na odlazak na odmor avionom, a raste i broj
stranih turista koji u našu zemlju dolaze preko našeg
aerodroma. Optimizam za uspješnu 2013. godinu baziramo i na ~injenici da je u februaru zabilje`en porast
broja putnika od 16 posto.
Do našeg novog izdanja, sve vas srda~no pozdravljam.
We successfully completed the previous business year despite the numerous challenges,
such as absolute suspension of the flights to
Sarajevo in February of 2012 that were operated by the Hungarian airline Malev, drastic reduction in the volume of air operations by the
local airline BH Airlines, as well as the general
situation in the civil aviation.
Looking at the year in front of us, I would like to
point out that we are continuously working toward improving our core business. At the beginning of February, we signed a contract with
the low budget Turkish airline Pegasus Airlines, which will allow our citizens to fly to any
desired destination at the very affordable price.
We are also closing on negotiations to introduce the new regular flight route to Kuwait
(Gryphon Airlines), which should be open in
May of this year, as well as the charter flight on
the same route (Kuwait Airways). As for the
charter air traffic, we expect an increase in this
segment as well, partly because we are seeing
an upward trend among our citizens to travel
to their vacation destinations by air, but also
because there is an increase in the number of
foreign tourists that come to our country directly via our airport.
Our optimism for the year 2013 is based on the
data that is showing an increase in the number
of travelers of 16 percent for the month of February.
Until our next issue, my sincere greetings to all
of you,
Direktor
Ivan Veli~an
3
SIAM
Po{tovani ~itatelji,
It has been five months since the last issue of
our journal Sarajevo Airport Magazine. During
this period we did a lot to further develop our
services. First of all, I'm talking about the opening of improved and expanded Duty-Free Shop, which is now based on the “Walk-Through“
concept and offers much higher variety of the
available products. We also expanded the Business Class Passenger Lounges, renovated the
Newsstand at the ground floor of the Terminal
B, and equipped the specially designed Smoking Lounge next to the departure gates.
SADR@AJ / CONTENT
SADR @A J
CON T E N T
Uspje{an rad i u te{kim vremenima/
Successful Business Even in Difficult Times
14-18
Centar kontrole letenja je mozak svakog aerodroma/
Air Traffic Control Center is the Brain of Every
Airport
22-27
Cargo centar – najbr`i na~in transporta robe/
Air Cargo Center – Fastest Option to Transport
Goods
28-32
Slu`ba prodaje avijacijskih usluga – korisnici na{ih usluga
uvijek na prvom mjestu/
Aviation Services Sales Office – Users of Our Services
are Always in the First Place
34-37
IMP RES UM
Walk Through Duty-Free Shop – za svakog po ne{to/
Walk-Through Duty-Free Shop – Something for
Everybody
42-46
SAM
4
Sarajevo Airport Magazine
Periodi~ni magazin Me|unarodnog aerodroma Sarajevo
Periodical magazine of the Sarajevo International Airport
Izdava~ / Publisher:
Me|unarodni aerodrom Sarajevo / Sarajevo International Airport
Redakcijski kolegij / Editorial Board: Ivan Veli~an, generalni direktor / General
Manager, Edita Sulejmanovi}, viši stru~ni saradnik sistema za upravljanje
sigurnoš}u informacija / Senior Expert Collaborator for Managing Security of
Informations, Alma Krni}, PR menad`er / PR Manager, Darijan Veli~an,
marketing menad`er / Marketing Manager, agencija PRag d.o.o. Sarajevo /
agency PRag d.o.o. Sarajevo
Priprema i ure|ivanje / Preparation and editing: PRag d.o.o.
Tira` / Circulation: 10.000
Engleski prevod / English translation: Adnan Avdagi}
Fotografija / Photography: PRag d.o.o. i arhiv Me|unarodnog aerodroma
Sarajevo / Archives of the Sarajevo International Airport
DTP / Design: PRag d.o.o.
Štampa / Printing: Suton, Široki Brijeg
Me|unarodni sajam gospodarstva Mostar – centar
promocije doma}e privrede/
International Economic Fair in Mostar – Promotional
Centre of the Local Economy
48-51
Ideja koja je pomogla mnogima/
The Idea That Helped Many
52-53
Bosanska piramida Sunca – nova doma}a turisti~ka
destinacija/
Bosnian Pyramid of the Sun – New Domestic
Tourist Destination
54-58
VIJESTI /NEWS
Kvalitetnije
usluge za
posjetioce i
putnike
aerodroma/
Airport's higher
quality services
for its visitors
and travelers
Obnovljena trafika na
terminalu B i nova prostorija
za pu{a~e
Na Me|unarodnom aerodromu Sarajevo, osim novog
Walk Through Free-shopa, obnovljeno je još nekoliko objekata. Tako je novo nali~je dobila trafika u prizemlju terminala B, a otvorena je i nova prostorija za
puša~e, koja se nalazi na istom terminalu u blizini kafea u prostoru za putnike u odlasku. Kvadratura nove
trafike iznosi 32 kvadratna metra i u njoj putnici, ali i
posjetioci Sarajevskog aerodroma za sebe mogu prona}i dnevnu i periodi~nu štampu, cigarete, grickalice
i poslastice, kao i razne suvenire. Prostorija za puša~e je nešto sasvim novo na Sarajevskom aerodromu, a raspola`e prostorom od 33 kvadratna metra.
Radi se o moderno ustakljenom i klimatiziranom prostoru sa sedam stolova za puša~e. Renovated Newsstand and
New Smoking Lounge at the
Terminal B
Next to the new Walk-Through Free Shop, several
other facilities have been renovated at the Sarajevo
International Airport. Therefore, Newsstand at the
ground floor of the Terminal B got its improved look
and new Smoking Lounge has been opened at the
same terminal close to the Cafe and Departure Gates.
The size of the new Newsstand is 32 square meters
and offers Sarajevo Airport’s passengers, as well as
visitors, daily and periodical press materials, cigarettes, snacks and treats, as well as various souvenirs. The Smoking Lounge is something completely
new at the Sarajevo Airport and has a floor area of
33 square meters. This is a modern glass-enclosed
and air-conditioned room with seven tables for smokers. SIAM
6
VIJESTI /NEWS
Odr`an novi sastanak o
mogu}em uspostavljanju
aviolinije Sarajevo – Atina
New Meeting held for
Possible Establishment
of the Flight Route
Sarajevo – Athens
U Sarajevu je po~etkom februara odr`an sastanak
predstavnika BiH i Gr~ke iz oblasti avijacije i turizma,
At the beginning of February 2013, a meeting was
na kojem je razgovarano o projektu uvo|enja aviolinheld in Sarajevo between the representatives of aviaije izme|u BiH i
tion and tourism industry of
Gr~ke, te unapreNa sastanku su prezentirane sve mogu}nosti/
Bosnia & Herzegovina and GreAll possibilities were presented at the meeting
|enju razvoja turiece, at which they discussed
sti~kih, trgovinskih
project implementation of the
i ekonomskih odflight route between B&H and
nosa dviju zemalja.
Greece, as well as development
Prvi ovakav sastaof touristic, trade and economic
nak odr`an je u
relations between these two
Atini 19. novembra
countries. Previous meeting was
2012.godine u
held in Athens on November
Ministarstvu turi19th of 2012 at the Greek Minizma Gr~ke, na
stry of Tourism, which was initipoziv guvernerke
ated by the Greek Governor of
Civilnog zrakoCivil Aviation, Mrs. Fofi Papadiplovstva Gr~ke
mitropoulou, and attended by the
Fofi Papadimitrolarge number of representatives
poulou, sa u~ešfrom B&H and Greece.
}em predstavnika
"This meeting is a continuation
BiH i Gr~ke.
of the first meeting held in
“Ovaj sastanak je
Athens, where we talked about
nastavak onog sasthe possible establishment of the
tanka iz Atine, na
direct flight route between Sarakojem smo razgojevo and Athens. I can say that
varali o mogu}em
there is a great interest from
uspostavljanju diboth sides for establishment of
rektne aviolinije
this flight route, so we offer great
izme|u Sarajeva i
business conditions to all the inAtine. Postoji veliki
terested parties and hope it will
interes sa obje
be realized in the summer of this
strane o uspostavlyear. The flight route Athensjanju ove linije, a
Sarajevo would mean a lot for
svim zainteresiranim stranama nudimo najbolje
the citizens and travel agencies in B&H, because it
uslove za poslovanje, te se nadamo da }e do uspostawould not only enable direct tourist visits, but also
vljanje ove linije na ljeto ove godine zaista i do}i. Aviooffer transfer flights from Athens to all of the other
linija Atina-Sarajevo, puno bi zna~ila za dr`avljane i
destinations, " said Mr. Ivan Velican,
turisti~ke agencije iz BiH, jer bi, osim direktnih turistiDirector of the Sarajevo International Airport.
~kih posjeta, bili omogu}eni transfer letovi iz Atine za
The mutual interest was confirmed by the Greek
sve ostale destinacije“, rekao je Ivan Veli~an, direktor
Ambassador in Bosnia and Herzegovina, Mr. Karlos
Me|unarodnog aerodroma Sarajevo.
Gadis, who said that B&H and Greece are friendly
Da postoji zainteresiranost i s druge strane, potvrdio
countries that have a lot of space for additional
je gr~ki ambasador u BiH Karolos Gadis koji je izme|u
improvements in their economic and touristic relaostalog rekao da su BiH i Gr~ka prijateljske zemlje i
tions, so this flight route is very important for the both
da ima dosta prostora za poboljšanje ekonomskih i
countries and Greece is open to all of the available
turisti~kih odnosa, te da je aviolinija veoma va`na za
options to make it happen. Greek Governor of Civil
obje zemlje i da je Gr~ka u tom smislu otvorena za sve
Aviation, Mrs. Fofi Papadimitropoulou, was very
mogu}nosti. Guvernerka Civilnog zrakoplovstva
satisfied with the meeting in Sarajevo, because she
Gr~ke Fofi Papadimitropoulou istaknula je zadohad the opportunity to personally see Sarajevo
voljstvo sastankom u Sarajevu, gdje se iz prve ruke
Airport's capacity and possibilities for establishment
uvjerila u kapacitete i mogu}nosti za uspostavljanje
of such a flight route.
ovakvog leta.I predstvnik gr~ke aviokompanije
Representative of the Greek airline Aegean Airlines,
Aegean Airlines Kostas Alexandris na sastanku je
Mr. Kostas Alexandridis, also expressed an interest at
iskazao interes za ostvarivanje direktne aviolinije
the meeting for establishment of the direct flight
izme|u prijestonica. route between the two capital cities. SIAM
8
VIJESTI /NEWS
Globtour Event Sarajevo
otvorila poslovnicu na
Me|unarodnom
aerodromu Sarajevo
Kompanija Globtour
Event Sarajevo ozvani~ila
je po~etak rada sve~anim
otvaranjem ureda koje je
uprili~eno na Me|unarodnom aerodromu
Sarajevo. Otvaranjem
kompanije Globtour
Event Sarajevo, Bosna i
Hercegovina se priklju~uje vode}oj me|unarodnoj kompaniji Carlson
Wagonlit Travel koja je
specijalizirana za organizaciju i optimiziranje
Detalj sa otvaranja poslovnice/
poslovnih putovanja.
Details from the branch office opening
U svom širokom
spektru usluga, pored
izdavanja aviokarata,
rezervacije hotela,
rent a car i usluga
posredovanja pri dobijanju viza, Globtour
Event bit }e u prilici
ponuditi posebne programe nagra|ivanja
odanosti za kompaniju, profile putnika
prema Carlson Wagonlit Travel standardima, te hitne sistencije.
Povodom sve~anog otvaranja nove kompanije
Alma Kara~i}, direktorica Globtour Event Sarajevo
izjavila je kako }e ovo biti veliki iskorak u odnosu
na dosadašnju ponudu u ovoj oblasti u BiH.
“Radujem se da }e i naša zemlja kroz poslovanje
Globtour Event agencije imati priliku da prate}i
svjetske i evropske trendove našim klijentima
ponudi vrhunsku uslugu organizacije putovanja",
istakla je Kara~i}.
Darijan Veli~an, marketing manager Me|unarodnog aerodroma Sarajevo je u ime Uprave
Me|unarodnog aerodroma Sarajevo izrazio veliko
zadovoljstvo povodom ostvarene poslovne saradnje
sa kompanijom Globtour iz Zagreba.
“Ponosni smo na ~injenicu da je Uprava Globtoura
za sjedište bh. predstavništva izabrala prostorije
Aerodroma Sarajevo. Na ovaj na~in smo još
jednom dokazali da svim snagama radimo na
proširenju usluga za naše putnike i uvjereni smo
da }e prisustvo renomirane svjetske travel counseler agencije Carlson Wagonlit na aerodromu
olakšati putovanje svim gra|anima BiH”, dodao je
Veli~an. SIAM
10
Globtour Event Sarajevo
Opened a Branch Office at
the Sarajevo International
Airport
Company Globtour
Event Sarajevo
officially announced
at the opening
ceremony, which took
place in the premises
of the Sarajevo International Airport, that
their branch office is
open for business.
With the opening of
the company Globtour Event Sarajevo,
Bosnia and Herzegovina has joined the
leading international
company Carlson Wagonlit
Travel, which specializes in organization and optimization of
the business trips. Within the
wide range of services such as
booking of air tickets, hotel
reservations, car rentals and
brokerage services for obtaining
travel visas, Globtour Event will
also offer special reward programs for their loyal customers,
profiles of passengers that comply with Carlson Wagonlit
Travel standards, and emergency assistance.
The Director of Globtour Event Sarajevo, Mrs. Alma
Karacic, said at the official opening of the new
branch office that this will bring a significant
improvement of the currently available options in
this business segment of Bosnia and Herzegovina.
"I am glad that our country will now also have the
opportunity to follow the international and European
trends through the business standards of the Globtour Event agencies and offer our customers superior travel organization services," said Mrs. Karacic.
Mr. Darijan Velican, Marketing Manager of the Sarajevo International Airport, expressed his great satisfaction on behalf of the airport officials for the
realized business cooperation with the company
Globtour from Zagreb.
"We are proud of the fact that Globtour BH stationed their Sarajevo branch headquarters office at
the Sarajevo International Airport. This way we
proved once again that we are working hard to
expand our range of services for the travelers, and
we are confident that presence of the world
renowned travel agency, such as Carlson Wagonlit,
will further improve travel experience for all of our
citizens," added Mr. Velican. VIJESTI /NEWS
Izra`ene `elje za još bolju saradnju/
Both parties expressed interest for even better
business cooperation
Aerodrom Sarajevo i Croatia
Airlines imaju odli~nu
saradnju
Direktor Croatia Airlinesa Krešimir Ku~ko posjetio je
Me|unarodni aerodrom Sarajevo, gdje se susreo sa
direktorom Aerodroma Sarajevo Ivanom Veli~anom.
Tokom posjete razmatrane su mogu}nosti
poboljšanja poslovne saradnje i razvoja prometa na
Aerodromu Sarajevo. Direktor hrvatskog nacionalnog avioprevoznika tom prilikom je najavio kako }e
Croatia Airlines u ljetnom redu letenja 2013. godine
ponovo obavljati 13 sedmi~nih letova na liniji Sarajevo
– Zagreb, a tako|er je razmatrana i mogu}nost da se
Me|unarodni aerodrom Sarajevo u sljede}oj godini,
osim sa Zagrebom, pove`e i sa još nekim evropskim
destinacijama Croatia Airlinesa. Podsje}amo, zrakoplovi hrvatskog avioprevoznika su u zimskom redu
letenja direktno povezivali Sarajevo i Zagreb svakog
dana u sedmici. Putnicima je bilo na raspolaganju
ukupno 11 letova sedmi~no - ponedjeljkom, srijedom,
petkom i nedjeljom, kada se leti dvaput dnevno, a
utorkom, ~etvrtkom i subotom planiran je poslijepodnevni let.
Direktor Ivan Veli~an izrazio je zadovoljstvo
dosadašnjom poslovnom saradnjom, jer Croatia
Airlines po ukupnom broju letova i prevezenih putnika zna~ajno doprinosi poslovanju aerodroma.
Podsjetio je i na podatak da je zrakoplov Croatia
Airlinesa 1996. godine prvi sletio na obnovljeni
Aerodrom Sarajevo, kada je i zvani~no otvoren za
redovni zra~ni promet. Putnicima iz Bosne i
Hercegovine od tada do danas u kontinuitetu se nude
direktni letovi Sarajevo – Zagreb, kao i povoljne
mogu}nosti konekcije za druga evropska i svjetska
odredišta. Uz rije~i zahvalnosti za uprili~enu posjetu,
direktor Croatia Airlines izrazio je podršku naporima
rukovodstva Aerodroma za unapre|enje poslovanja i
izrazio nadu za daljnju uspješnu suradnju. SIAM
12
Excellent Cooperation
Between Sarajevo Airport
and Croatia Airlines
The CEO of Croatia Airlines, Mr. Kresimir Kucko,
visited Sarajevo International Airport and met with
its director Mr. Ivan Velican. During the visit, he
explored new improvement possibilities of the
current business cooperation and development
options for the air traffic volume at the Sarajevo
Airport. Director of the Croatian national air carrier
also announced that their summer flight schedule
for 2013 will again have 13 flights per week on the
route Sarajevo - Zagreb, and that they will also consider possibility of connecting Sarajevo International
Airport next year with, in addition to Zagreb, other
European destinations covered by Croatia Airlines.
During the winter schedule, aircrafts of the Croatian
air carrier directly connected Sarajevo and Zagreb
every day of the week. There were 11 total flights per
week available to the passengers, including two flight
per day on Mondays, Wednesdays, Fridays and
Sundays, and one afternoon flight on Tuesdays,
Thursdays and Saturdays.
Mr. Ivan Velican is extremely satisfied with the
current business cooperation with Croatia Airlines,
because they are significantly contributing to the
business of the Airport with their current number of
flights and carried passengers. He also recalled that
in 1996, Croatia Airlines airplane was the first one to
land at the renovated Sarajevo Airport when it was
officially opened for regular air traffic. Since then,
travelers from Bosnia and Herzegovina enjoy continuous direct flights on the route Sarajevo - Zagreb, as
well as convenient connection options to other European and international destinations. After final words
of gratitude to the host for the organized visit, the
CEO of Croatia Airlines also expressed his support to
the Airport’s management efforts toward continuous
business improvements, in hope that their successful cooperation will continue in the future. S
agra|en 1882. godine na razme|i orijentalnog i modernog
stila, hotel „Europe“ pro`et je najljepšim osobinama oba
svijeta. Smještena u samom srcu grada Sarajeva, samo par
koraka od turisti~kog starog gradskog jezgra, ova austrougarska
gra|evina plijeni pa`nju samim svojim raskošnim izgledom.
Hotel „Europe“ u kojem su odsjedale najva`nije li~nosti iz
Europe i svijeta je cijeli jedan vijek bio nijemi svjedok sarajevske
historije. Upravo u ovom hotelu su tokom svoje posjete Sarajevu
boravili ugledni dr`avnici i politi~ari, istaknuti korporativni
izvršioci, filmske i televizijske li~nosti, umjetnici i sportisti.
Danas, nakon 130 godina tradicije, hotelu „Europe“ je vra}en
prvobitni sjaj i ure|en je u skladu sa najvišim ugostiteljskim
standardima. Našu sveobuhvatnu ponudu ~ini 160 luksuzno
opremljenih soba, 14 apartmana od kojih su 2 predsjedni~ka,
5 potpuno opremljenih konferencijskih sala, vrhunski sadr`aji
spa i wellness centra sa fitnes centrom, bazenom, turskim
kupatilom, solarijumima, saunama i prostorijama za masa`u.
Uz poznatu „Be~ku kafanu“, restoran sa vrhunskim doma}im i
internacionalnim kulinarskim specijalitetima i slasti~arnu
„Mocart“ sa originalnim slasticama, hotel „Europe“ }e okrijepiti
Vaš duh i u~initi Vaš boravak u Sarajevu jedinstvenim do`ivljajem
kojeg }ete se uvijek sje}ati sa lijepim uspomenama.
RECEPCIJA / RECEPTION
Tel: +387 (0)33 580 400, 580 500, 580 700
[email protected]
B
uilt in 1882, at the crossroads of the Oriental and modern
style, Hotel Europe is imbued with the best attributes of both
worlds. Positioned in the heart of the Sarajevo city, just a few
steps away from the tourist Old Town core, this Austro-Hungarian
building with its external splendor will have you captivated.
Hotel Europe has been a silent witness to the history of Sarajevo
for an entire century and has hosted the most notable personalities
from Europe and the rest of the world. It is at this Hotel that
distinguished statesmen and politicians, high-profile corporate
executives, motion picture and television personalities, artists and
athletes have all stayed whilst visiting Sarajevo.
Today, after 130 years of tradition, Hotel Europe has been restored
to its original splendor and designed according to the highest
standards of hospitality. Our all-inclusive offer is made of 160
luxurious rooms, 14 suites, 2 of which are presidential suites, 5
fully equipped conference halls, the state of the art spa and
wellness facilities including fitness center, indoor swimming pool,
Turkish bath, tanning beds, saunas and massage.
With the famous Viennese Cafe, Restaurant with first-class local
and international culinary specialties and Mozart's Patisserie with
original sweet delicacies, Hotel Europe will invigorate your soul and
make your stay in Sarajevo a genuine experience you will always
remember with a smile.
REZERVACIJE / RESERVATIONS
Tel: + 387 (0) 33 580 570, 580 444
[email protected]
MARKETING / MARKETING
Tel: + 387 (0) 33 580 600, 580 582
[email protected]
INSTITUCIJE / INSTITUTIONS
Uspje{an rad i u
te{kim vremenima
Successful Business
Even in Difficult
Times
Ministar komunikacija i transporta BiH Damir Had`i} ka`e kako
je Me|unarodni aerodrom Sarajevo veoma bitan za imid` dr`ave
i najavljuje da }e ovo ministarstvo i u budu}nosti podr`avati
njegov rad.
ako Ministarstvo komunikacija i
transporta BiH nije direktno zadu`eno za rad Me|unarodnog aerodroma Sarajevo, kako ka`e ~elni
~ovjek ove institucije, ministar Damir
Had`i}, Sarajevski aerodrom zauzima
posebno mjesto u planovima ovog ministarstva. S obzirom na to da se radi o
najprometnijem doma}em aerodromu
sa me|unarodnim prefiksom, Ministarstvo saobra}aja i komunikacija
BiH, u saradnji sa drugim dr`avnim institucijama zadu`enim za sektor avijacije, radi na donošenju zakonske
regulative koja }e u budu}nosti olakšati
rad ovog aerodroma.
I
Zbog toga ~esto iniciramo razgovore i
pru`amo podršku komunikaciji sa stranama zainteresiranim za pokretanje
novih linija. Rekao bih da je Ministarstvo
komunikacija i transporta BiH otvoreno
i spremno za projekte koji }e unaprijediti
rad ne samo Sarajevskog, ve} i ostalih
aerodroma u BiH“, ka`e ministar Had`i}
i dodaje kako je Sarajevski aerodrom
veoma bitan za imid` naše dr`ave.
“Me|unarodni aerodrom Sarajevo zauzima zna~ajno mjesto kada je u pitanju imid` koji naša dr`ava gradi. Kako
je ovaj aerodrom prva slika koju putnici
dobiju po dolasku u zemlju, ali i posljednja koju nose sobom prilikom od-
Konstantna podrška
“Naše ministarstvo mo`e dosta pomo}i
u radu Sarajevskog aerodroma, prvenstveno kroz adekvatnu pripremu i pra}enje zakonske regulative, te u skladu s
tim, stvaranjem preduvjeta za što lakše
prilago|avanje regulatornim zahtjevima. Ministarstvo komunikacija i transporta BiH zajedno sa Direkcijom za
civilno zrakoplovstvo BiH veoma predano radi na uskla|ivanju doma}e sa
me|unarodnom regulativom i na taj na~in vrši i uskla|ivanje usluga koje pru`aju doma}i aerodromi.
Tako|er, Ministarstvo mo`e pomo}i i
poma`e kroz promociju bosanskohercegova~kog zra~nog saobra}aja interesnim skupinama u Evropi i svijetu.
SIAM
14
Pohvala rukovodstvu
Ministar Had`i} posebno je istaknuo uspjeh novog rukovodstva
Sarajevskog aerodroma sa direktorom Ivanom Veli~anom na ~elu,
koje i u vrijeme sveprisutne ekonomske krize u našoj zemlji uspijeva
Aerodrom odr`ati uspješnim.
“Novo rukovodstvo Me|unarodnog aerodroma Sarajevo došlo je u
vrijeme turbulentnih zbivanja u zemlji, ali i u svijetu, kada je civilno
zrakoplovstvo u pitanju. U posljednje vrijeme svjedoci smo propadanja
aviokompanija, ukidanja redovnih linija, smanjenja broja putnika...U
takvim vremenima moraju se iznalaziti mogu}nosti za, uvjetno re~eno,
pre`ivljavanje, do dolaska boljih vremena za civilnu avijaciju. Mislim da
novo rukovodstvo ula`e iznimne napore kako bi svi resursi i potencijali
bili maksimalno iskorišteni, unapre|uju prate}e komercijalne djelatnosti, preispituju kapitalna ulaganja i vrlo racionalno donose odluke o
prioritetnim izdvajanjima sredstava“, smatra Had`i}.
INSTITUCIJE / INSTITUTIONS
Aerodromska djelatnost je veoma
specifi~na, smatra Had`i}/
The Airport’s business is very
specific, explains Mr. Hadzic
lthough the Ministry of Communications and Transport of Bosnia and
Herzegovina is not directly responsible for the work of Sarajevo International Airport, according to the head of
this institution, Minister Damir Hadzic, Sarajevo Airport takes a special place in the
plans of the ministry.
Given that we are talking about the busiest
domestic airport with an international prefix, Ministry of Transport and Communications of B&H, in cooperation with other
government institutions that are in charge
of the aviation sector, is working on passing
the legislation that will facilitate the work
of this airport in the future.
A
Continuous Support
“Our ministry can contribute a lot to the work
of the Sarajevo Airport, primarily through ad-
equate preparation and monitoring of the legislation, and based on that create preconditions for easier adjustments to the regulatory
requirements. Ministry of Communications
and Transport of B&H, together with the Directorate of Civil Aviation of B&H, is very committed to coordinating national legislation
with international regulations and that way
also coordinates services provided by the domestic airports. The ministry is also helping
in promotion of the Bosnian air traffic to groups of interest in Europe and rest of the world. Therefore, we often initiate conversations
and provide support to communications with
parties that are interested in launching the
new flight routes.
I would say that the Ministry of Communications and Transport of B&H is open and
ready for projects that will enhance not only
the work of the Sarajevo airport, but also
15
SIAM
Minister of
Communications
and Transport,
Mr. Damir
Hadzic, says
that Sarajevo
International
Airport is very
important for
the image of the
country and
announces that
the ministry will
support its work
in the future
INSTITUCIJE / INSTITUTIONS
laska, njegov rad treba predstaviti na
poseban na~in. Kada ka`em Sarajevski aerodrom, mislim na cjelokupnu
infrastrukturu, ali i na osoblje koje je
visokostru~no i posebno educirano da
obavlja svakodnevne poslove na aerodromu. Aerodromska djelatnost je vrlo specifi~na i iziskuje stalnu
uskla|enost sa me|unarodnim standardima u svim segmentima, bilo da
se radi o uslugama vezanim za prihvat
i otpremu zrakoplova i putnika, bilo da
je rije~ o komercijalnim i uslu`nim
djelatnostima ili da je rije~ o infrastr-
the work of other airports in
Bosnia and Herzegovina," says
Minister Hadzic, adding that the
Sarajevo Airport is very important
for the image of our country.
“Sarajevo International Airport
takes an important place when it
comes to the image that our cou-
Iako sadašnji kapaciteti Me|unarodnog aerodroma Sarajevo
mogu odgovoriti pove}anom broju putnika i otvaranju novih
aviolinija, prije nekoliko godina trebalo je do}i do proširenja
njegovih kapaciteta, a zbog globalne ekonomske krize od
tog plana se odustalo
ukturi. Sve što slu`i krajnjim korisnicima usluga Sarajevskog aerodroma,
putnicima, posjetiocima, pod stalnom
ntry is building. Since airport is
the first image impression that
travelers get upon arrival to the
country, as well as the last one
that they carry with them prior to
the departure, its work should be
presented in a special way. When
I say Sarajevo Airport I mean on
Recognition to the Management
The Minister Hadzic particularly emphasized the success
of the Sarajevo Airport’s new leadership managed by the director
Mr. Ivan Velican, which even in these times of economy crisis in
our country manages to maintain the Airport successful.
“The new management of the Sarajevo International Airport was
established during the turbulent events in the civil aviation that
affected our country and the world. In recent times we have
witnessed the deterioration of airlines, termination of regular flight
routes, and decline in the number of passengers.... At such times
we must be able to find new possibilities, sort of speaking, for s
urviving this situation until better times for civil aviation arrive. I
think that the new management is making enormous efforts to
fully mobilize all of the available resources and potentials, improve
supporting commercial activities, review capital investments and
make rational decisions in prioritizing allocations of the available
funds“, concludes Mr. Hadzic.
SIAM
16
je lupom upravo tih interesnih skupina i zato smatram da je slika aerodroma izuzetno bitan dio slagalice
the entire infrastructure, as well
as the staff that is highly qualified
and specially trained to perform
daily activities at the airport.
The airport business is very specific
and requires continuous compliance with the international standards in all operational segments,
whether it is related to handling of
the aircrafts and passengers, commercial and service functions, or the
infrastructure. All of the services
used by the end users of Sarajevo
Airport, passengers, and visitors
are under constant inspection by
precisely those groups, so that is
why I think that the image of the airport is extremely important piece of
the puzzle that is called the image
of our country, and in my opinion
this is a very positive piece,“ says
Mr. Hadzic.
Although Sarajevo Airport meets
international standards when performing its activities, for its smooth operation it is necessary to
often update the existing legislation, as well as work on implemen-
INSTITUCIJE / INSTITUTIONS
koja se zove imid` naše dr`ave i to, rekao bih,
vrlo pozitivan dio“, smatra Had`i}.
Iako Sarajevski aerodrom ispunjava sve me|unarodne standarde za obavljanje svoje djelatnosti, za njegov neometan rad potrebno je
~esto nadogra|ivati postoje}u zakonsku regulativu, te raditi na uvo|enju novih standarda
koje zahtijevaju me|unarodne organizacije iz
oblasti avijacije.
“Aerodrom Sarajevo dio je mre`e više od
450 me|unarodnih aerodroma u Evropi. Zadovoljava i ispunjava sve standarde propisane za kategoriju koju ima i sasvim se
ravnopravno nosi sa potrebama koje vrijede
Although the current
capacity of the Sarajevo
International Airport can
respond to any increase in
the number of travelers
and new flight routes, a few
years ago its capacity was
supposed to be further
enlarged, but due to the
global economic crisis the
plan was dropped
tation of new standards that are required by the international organizations in the aviation field.
“Sarajevo Airport is part of the network with more than 450 international
airports in Europe. It meets and fulfills
all of the listed standards for its category and just as equally copes with the
SIAM
17
INSTITUCIJE / INSTITUTIONS
za aerodrome sli~ne veli~ine i kapaciteta. Me|unarodna organizacija za
civilno zrakoplovstvo ICAO, ima striktna pravila kojih se zemlje ~lanice, a
BiH je jedna od njih, moraju pridr`avati. Sva naša regulativa mora biti u
saglasnosti sa zahtjevanim me|unarodnim standardima, jer su to preduvjeti koje naša dr`ava mora
ispunjavati na putu ka Evropskoj uniji.
Direkcija za civilno zrakoplovstvo BiH
radi na izradi i pra}enju regulative za
aerodrome u BiH i redovito provjerava
primjenu te regulative, izme|u ostalog, i na Sarajevskom aerodromu. Na
ovaj aerodrom slije}u renomirane
evropske, ali i svjetske aviokompanije
koje imaju veoma visoke kriterije i standarde za odredišne zra~ne luke.
Sve ovo su fakti vezani za uvjete koje
posjeduje Sarajevski aerodrom, dok
je sve ostalo tr`ište i tr`išna utrka u
kojoj svi u~estvujemo, ne samo aerodrom, ve} cjelokupna društvena zajednica. Ono što je bitno jeste da ovaj
Sarajevski aerodrom ima kapacitete i
za pove}anje broja aviooperacija i putnika, te da u svakom momentu mo`e
odgovoriti na sve eventualne zahtjeve
o pove}anju broja aviolinija i putnika“,
objašnjava Had`i}.
Iako sadašnji kapaciteti Me|unarodnog aerodroma Sarajevo mogu odgovoriti pove}anom broju putnika i
otvaranju novih aviolinija, prije nekoliko godina trebalo je do}i do proši-
requirements that apply to the
airports of similar size and capacity. International Civil Aviation
Organization (ICAO) has a strict
set of rules that its member countries, and Bosnia and Herzegovina
is one of them, must comply with.
All of our regulations must be in
compliance with the required international standards, as these
are prerequisites that our country
must meet on its path to the Euro-
renja njegovih kapaciteta, me|utim
zbog globalne ekonomske krize od
tog plana se odustalo.
Saradnja sa drugim
aerodromima
“Postojala je namjera da se krene u
proširenje kapaciteta, ali je taj plan svoju realizaciju trebao imati u vrijeme
prije globalne recesije i u vrijeme kada
je zra~ni promet imao strahovito uzlaznu putanju. Me|utim, recesija je uradila svoje, broj aviokompanija je
smanjen, stagnira i broj putnika i u toj
situaciji sadašnji kapaciteti Sarajevskog aerodroma još uvijek su zadovoljavaju}i pa nema potrebe za njihovim
proširenjem. Naravno, menad`ment
Me|unarodnog aerodroma Sarajevo
prati situaciju po ovom pitanju, a siguran sam da }e upravo oni znati na pravi na~in prognozirati budu}e potrebe i
znati odgovoriti novim izazovima. Što
se ti~e naše podrške jednom takvom
eventualnom projektu u budu}nosti,
uvijek }emo podupirati pozitivne, konstruktivne i realne zahtjeve koji se pred
nas postave“, ka`e Had`i}.
Osim Me|unarodnog aerodroma
Sarajevo, naša zemlja ima još tri
me|unarodna aerodroma, u Tuzli,
Mostaru i Banjoj Luci. Me|utim,
osim Mostarskog, ostali aerodromi
rade sa zna~ajno smanjenim kapacitetima i nemaju profitabilan broj
putnika i aviolinija. Zato su sve ~eš}e
pean Union. Directorate of Civil
Aviation of B&H is working on development and monitoring of the
regulations for the airports in
Bosnia and Herzegovina, as well
as regularly checks if these regulations are implemented at the
airports, including the Sarajevo
Airport. European and world
prominent airlines land their aircrafts on this airport, which have
very high standards and criteria
All of the services used by the end users of Sarajevo
Airport, passengers, and visitors are under constant
inspection by precisely those groups, so that is why I
think that the image of the Airport is extremely
important piece of the puzzle that is called the image of
our country, and in our case this is a very positive piece
SIAM
18
^esto kapacitete
aerodroma promoviramo
po svijetu, ka`e Had`i}/
We often promote the
Airport’s capacities
around the world,
says Mr. Hadzic
inicijative da ovi aerodromi postanu
servis i podrška Me|unarodnom aerodromu Sarajevo.
“I preostala tri aerodroma u BiH imaju status me|unarodnih aerodroma.
Njihovi kapaciteti su razli~iti, opremljenost u pogledu materijalnih i ljudskih
resursa je razli~ita i u skladu je sa kategorijama koje ti aerodromi posjeduju. Veza izme|u doma}ih aerodroma
postoji i odr`ava se, a produbljuje se
for the airport destinations that
they use. All of these factors are
related to the conditions that Sarajevo Airport already has, while
everything else depends on the
market trends and race in which
we all take part, not just the airport, but the entire community.
What is important is that Sarajevo
Airport has the capacity to increase the number of total flight
operations and passengers, so it
can respond at any moment to any
further requests of this nature“,
explains Mr. Hadzic.
Cooperation with Other
Airports
Although the current capacity of
the Sarajevo International Airport can respond to any increase
in the number of travelers and
new flight routes, a few years ago
INSTITUCIJE / INSTITUTIONS
u vanrednim okolnostima, kada se
pru`a o~ekivana podrška. Imali ste
primjer podrške 2005. godine kada je
Sarajevski aerodrom morao biti
zatvoren zbog presvla~enja piste antiskid slojem te su sve operacije bile
preusmjerene na Tuzlanski aerodrom. Preusmjeravanje letova na
druge aerodrome radi loših vremen-
Sve što slu`i krajnjim korisnicima usluga Sarajevskog
aerodroma, putnicima, posjetiocima, pod stalnom je lupom
upravo tih interesnih skupina i zato smatram da je slika
aerodroma izuzetno bitan dio slagalice koja se zove imid`
naše dr`ave i to, rekao bih, vrlo pozitivan dio
skih uvjeta ne ovisi od aerodroma, ve}
od aviokompanija i njihove odluke koji
}e aerodrom koristiti kao alternativu,
ukoliko ne mogu sletjeti na odredišni
aerodrom. Zra~na luka Mostar ~esto
je spominjana kao alternativa Sarajevskom aerodromu, me|utim, i ovaj
aerodrom tokom prošle godine uspio
je ostvariti prijeratni promet od 80.000
putnika, dok se u ovoj godini o~ekuje
pove}anje broja putnika za 30 posto.
Mostarski aerodrom va`an je faktor
razvoja turizma Bosne i Hercegovine,
a naše ministarstvo podr`ava napore
odgovornih Zra~ne luke Mostar na
preuzimanju putnika iz Splita i Dubrovnika, kojima je krajnja destinacija
Me|ugorje“, zaklju~uje Had`i}. its capacity was supposed to be
further expanded, but due to the
global economic crisis the plan
was dropped.
“There was an intention for capacity expansion, but that plan
was supposed to be realized prior
to the global recession and the
time when air travel was experiencing upward trajectory trend.
However, the recession has done
its part, so the number of airlines
has been decreased and number
of passengers stagnated, but despite this situation the current capacity of the Sarajevo Airport is
still satisfactory and there is no
need for the expansion. Of course,
management of the Sarajevo Airport is monitoring the overall situation and I am sure that they will
know how to forecast our future
needs and respond to the new
challenges. As far as our support
to such projects in the future, we
will always support the positive,
constructive and realistic requirements that are placed in front of
us“, says Mr. Hadzic.
SIAM
20
In addition to the Sarajevo International Airport, our country has
another three international airports in Tuzla, Mostar and Banja
Luka. However, apart from the
Mostar Airport, other two airports operate with significantly reduced capacity and do not have a
profitable number of passengers
and airlines. Therefore, there is a
proposal for these airports to become service centers and support
to the Sarajevo International Airport.
“The other three airports in Bosnia and Herzegovina also have the
status of international airports.
Their capacities and equipment
including materials and human
resources are different and in accordance with the categories that
these airports have. There is a
connection between the local airports that is regularly maintained
and further intensified in exceptional circumstances when additional support is provided. You had
an example of such support in
2005 when Sarajevo Airport had
to be closed because the runway
was coated with the layer of antiskid, so all flights at that time
were diverted to the Tuzla Airport.
In case of bad weather conditions,
the airport cannot make a decision
for the flight to be diverted to alternative airport, but that decision is
made by the airline operating the
flight, but only in situations that
prevent them from landing on the
originaly set airport destination.
Mostar Airport was often looked at
as an alternative to the Sarajevo
Airport, however, during the last
year this airport managed to accomplish the pre-war annual circulation of 80,000 passengers and
this number is expected to further
increase by 30 percent this year.
Mostar Airport is an important link
in the development of tourism in
Bosnia and Herzegovina, and our
ministry supports the efforts of the
Mostar Airport’s management to
take the passengers from Split and
Dubrovnik whose final destination
is Medjugorje“, concludes Mr.
Hadzic. REPORTA@A / COVERAGE
Centar kontrole letenja
je mozak svakog aerodroma
Ovaj centar zadu`en je za sigurno navo|enje, kao i prizemljenje aviona i ostalih letjelica,
koje obavljaju svoje letove ka ili sa Me|unarodnog aerodroma Sarajevo.
Toranj Centra
kontrole letenja/
Tower of the Flight
Control Center
Saradnja
sa slu`bama
aerodroma
Had`iali} nagla{ava da Centar
kontrole letenja ima veoma
dobru saradnju sa svim
slu`bama koje djeluju na
Me|unarodnom aerodromu
Sarajevo.
“Saradnja sa Aerodromom
zaista je odli~na, a ovo ne
govorim samo iz kurtoazije.
Radimo najvi{e sa slu`bama
Me|unarodnog aerodroma
Sarajevo, ali i sa vanjskim
slu`bama, poput Profesionalne
vatrogasne brigade Kantona
Sarajevo, koja je stacionirana
na aerodromu, i sa Grani~nom
policijom BiH. Saradnja je uspostavljena kroz Operativne
sporazume, gdje se uvijek zna
ko {ta radi”, dodaje Had`iali}.
SIAM
22
REPORTA@A / COVERAGE
Air Traffic Control Center
is the Brain of Every Airport
This center is responsible for the safe navigation and landing of airplanes and other aircrafts that
fly to and from the Sarajevo International Airport.
edan od najzna~ajnijih dijelova
svakog aerodroma sigurno je
njegova kontrola letenja, koja
obavlja poslove kontrole prilaznih letova aerodromu, kao i kontrolu slijetanja aviona na aerodromsku
pistu. Kao što je to slu~aj u svim dr`avama svijeta, kontrole letenja su
pod kontrolom dr`avnih organa zadu`enih za avijaciju, pa ni Centar kontrole letenja na Me|unarodnom
aerodromu Sarajevo nije izuzetak, te
je on pod kontrolom Federalne direkcije za civilnu avijaciju (FEDCAD).
J
Pet slu`bi
“Otkad je Sarajevski aerodrom
premješten na ovu lokaciju 70-ih
godina prošlog stolje}a, od tada
postoji Centar kontrole letenja na
ovom aerodromu. Tadašnja kontrola bila je pod upravom Savezne
kontrole letenja SFRJ, da bi po~etkom ratnih dešavanja došlo do
promjena u radu. U periodu od
1992. do 1996. godine na SarajevŠto je ve}e frekvencija
aviosaobra}aja, posao je
stresniji, ka`e Had`iali}/
Higher the volume of the
air traffic, the job is
more stressful,
says Mr. Hadzialic
ne of the most important
components of every airport is surely its air traffic
control center, which performs control of approaching airplanes to the airport, as well as
control of airplanes that are landing on the airport's runway. As it
is case in all of the countries in the
world, air traffic control is under
the supervision of country authorities responsible for aviation,
O
Cooperation
with Airport
Services
Mr. Hadzialic emphasizes that Air
Traffic Control Center has a very
good cooperation with all of the
services that operate at the Sarajevo International Airport.
“Our cooperation with the Airport is excellent, and I'm not saying this just out of the courtesy.
We mostly work with the services of the Sarajevo International
Airport, but also with the external services such as Border Police of Bosnia and Herzegovina
and Professional Fire Brigade of
Canton Sarajevo, which are stationed at the airport. Cooperation
is established through Operational Agreements, so everybody
always knows who does what,”
adds Mr. Hadzialic.
therefore, Air Traffic Control Center of the Sarajevo International
Airport is not exception and it is
supervised by the Federal Directorate of Civil Aviation (FED-CAD).
23
SIAM
Aerodromska kontrola se nalazi
na vrhu tornja/
Airport’s Control Center is located
at the top of the tower
REPORTA@A / COVERAGE
skom aerodromu bile su prisutne me|unarodne mirovne trupe, a naš povratak dogodio se 1996. godine. Me|utim, tada nismo radili inicijalno posao kontrole, nego
smo obavljali administrativne poslove i pravili planove
leta. Kontrola sa pravim poslom zapo~inje 2000. godine,
nakon formiranja Federalne direkcije za civilnu avijaciju. Tada smo po~eli raditi zajedno sa tadašnjim SFORom, kasnije EUFOR-om, da bi 2003. godine potpuno
preuzeli obavaljanje poslova kontrole leta. Od tada pru-
Kontrolori su mahom mla|i ljudi, a naša prva
generacija odškolovana je prakti~no u radu
na Saobra}ajnom fakultetu u Sarajevu
Pro{irenje kapaciteta
Jedan od ve}ih problema u radu ovog Centra predstavlja nedostatak dodatnog prostora za adekvatno
obavljanje administrativnih djelatnosti. Iako projekat za
pro{irenje prostora Centra postoji, do njegove realizacije jo{ nije do{lo.
“Aplicirali smo kod FEDCAD za pro{irenje administrativnog prostora , a prije ~etiri godine IPSA je napravila
projekat za adaptaciju postoje}eg prostora i nadogradnju jo{ jedne eta`e. Me|utim, taj projekat je stao zbog
finansijske krize, ali je on i dalje upotrebljiv. Imali smo
bitnije investicije, poput nabavke opreme i zapo{ljavanja novih ljudi, {to je dodatno uticalo na taj projekat.
Vjerovatno }e se u budu}nosti i taj projekat realizirati,
ali trenutno imamo kapacitete da obavljamo tri puta
ve}i promet nego {to je sada”, obja{njava Had`iali}.
`amo usluge samostalno, a u okviru našeg Centra
djeluje šest slu`bi, to su Kontrola letenja, Tehni~ka slu`ba, Slu`ba za meteo nadzor, Slu`ba za pripremu leta,
SIAM
24
Air Traffic Controllers are mostly younger
people, and our first generation was
educated at the Traffic Engineering
Faculty in Sarajevo, where they also
received practical knowledge
Five Service Departments
“Ever since Sarajevo Airport was relocated to the
new location during the 70s, there has been Air Traffic Control Center at the airport. The control at that
time was administrated by the Federal Air Traffic Control of Yugoslavia until the
beginning of the last war. In
the period from 1992 to 1996,
Sarajevo Airport was controlled by the international
peacekeeping troops, after
which we received control
over the airport in 1996. However, at that time we did not
do initial control of the air traffic, but we performed administrative duties and made
flight plans. Control officially
started with business in year
of 2000, after Federal Directorate of Civil Aviation was
formed. That is when we first
started collaborating with the
former SFOR, later with EUFOR, and in the year of 2003 we
completely took over the air
traffic control duties. Since
then we offer services independently through our five Center service departments, and
those are Air Traffic Control
Center, Technical Services,
Weather Monitoring Services,
Services for Flight Preparation, COM Center and NOTAM –
Service for Urgent Events. Two
of these services work for the
Federal Directorate for Aviation, because they do not
have their own employees. Our working time is just like
the Airport's, but we always arrive earlier and often stay
pass the working hours. We currently have 35 controllers
divided between the Airport Control and Flight Approach
Control that together control about 50 nautical miles
around the airport, as well as acquire and dispatch airplanes from the neighboring air traffic control areas of
Zagreb and Belgrade,“ says for our magazine Mr. Mirsad
Had`ialic, Chief of the Air Traffic Control Center at Sarajevo International Airport.
Air Traffic Control Center can praise itself with the
young group of employees, including generations
from the war to present period, which passed the
training at the European most modern centers for
REPORTA@A / COVERAGE
Vremenske neprilike dosta uti~u na naš rad,
jer smo na nepovoljnoj geografskoj lokaciji,
pa ~esto imamo problema sa maglom,
me|utim, imamo opremu koja omogu}ava
slijetanje i kad je ve}a magla
CAD-u do uspostave agencije za pru`anje usluga u zra~nom prometu na dr`avnom nivou. Naše radno vrijeme
je kao i aerodromsko, ali uvijek dolazimo prije po~etka
this profession.
“Air Traffic Controllers are mostly younger people,
and the first generation was educated at the Traffic
Engineering Faculty in Sarajevo, where they also received practical knowledge. That is where the first
generation completed their theoretical part of the education, which was later completed in Turkey.
Turkey was the first country to generously offer practical education for our employees, which was later
followed by education at the other centers in Europe,
and this training model still applies to today's generations as well. Air Traffic Controllers are doing an
excellent job, so the only challenge we have now is to
maintain that high level of training, because the traffic
volume is in decline due to current economy crisis.
Air Traffic Controller’s age average at the Airport is
between 26 and 27 years old and, due to the federal
laws, controllers cannot do this job before they turn
21 year. As for the staff, we currently have
Centar kontrole letenja raspola`e najmodernijom opremom/
Control Center works with the most modern equipment
Poor weather conditions can
significantly affect our work
because we are situated at the
unfavorable geographic location
and we often have problems
with the fog in the area, but
luckily also have the equipment
that enables airplanes to land
even in those severe conditions
a deficit of the controllers in Bosnia and
Herzegovina, although that is not so noticeable in our Center. The FED-CAD managed to financially
Prilazna kontrola
meet all of our needs,
obavlja kontrolu
so we had couple of
prilaza aerodromu/
our controllers receive
additional education in
Approach Control
Czech Republic. Some
performs control of
of it was financed by
the approaching
flights to the airport
the FED-CAD and some was paid out of our
own financial budget.
The deficit is most present in the segment of
provincial controllers
working for the Federal Directorate of Civil
Aviation, which will also soon be established.
The biggest problem is
that we currently do
not have conditions in
our country to offer air
traffic
controllers
practical knowledge,
so we often have to
25
SIAM
COM centar i NOTAM – Slu`ba za urgentna obavještavanja. Dvije od ovih slu`bi (COM i NOTAM) rade poslove
i za Dr`avnu direkciju za avijaciju, jer su delegirani FED-
REPORTA@A / COVERAGE
tog radnog vremena, te ~esto ostajemo i kasnije. Trenutno imamo 35 kontrolora, a kontrola je podijeljena na
Aerodromsku kontrolu i Prilaznu kontrolu letenja, koja
kontroliše cca 50 nauti~kih milja oko aerodroma, te oni
preuzimaju i otpremaju avione od susjednih oblasnih
kontrola letenja iz Zagreba i Beograda“, ka`e za naš
magazin Mirsad Had`iali}, na~elnik Centra kontrole
letenja na Sarajevskom aerodromu.
Centar kontrole letenja mo`e se pohvaliti da raspola`e
mladim kadrom, koji je od svoje prve ratne generacije
pa sve do sadašnjih generacija, obuku prošao u najmodernijim centrima za ovu namjenu širom Evrope.
“Kontrolori su mahom mla|i ljudi, a naša prva generacija odškolovana je na Saobra}ajnom fakultetu u Sarajevu. Tu je završen teorijski dio, dok je ta generacija
prakti~ni dio školovanja obavila u Turskoj. Oni su nam
velikodušno ponudlili tu praksu, kasnije su uslijedila
školovanja po drugim centrima u Evropi, a to va`i i za
današnje generacije. Kontrolori danas rutinski obavljaju
svoj posao, jedino je sada manji problem kako odr`ati taj
visoki nivo treninga, jer je zbog ekonomske krize prisutan trend opadanja obima saobra}aja. Prosjek godina
kre}e se oko 26 - 27 godina, a kontrolori, prema dr`avnim zakonima, ovaj posao ne mogu raditi prije napunjene 21. godine. Što se ti~e kadra, danas imamo deficit
kontrolora širom BiH, mada u našem Centru to nije to-
Nadam se da }emo krajem ove godine
preuzeti zra~ni prostor iznad BiH, kako bi
bili u potpunosti autonomni, a time stekli i
uslove za školovanje novih generacija
kontrolora
liko izra`eno. FEDCAD je uspjela finansijski zadovoljiti
sve naše potrebe, pa smo imali nekoliko doškolovavanja
kontrolora u ^eškoj. Deficit je najviše izra`en u segmentu oblasnih kontrolora za Dr`avnu direkciju civilne
avijacije, koja bi uskoro trebala biti formirana. Najve}i
problem predstavlja nam to što trenutno nemamo uslova da kontrolore u našoj zemlji u~imo prakti~nom radu,
pa ih ~esto šaljemo vani. Nadam se da }emo krajem ove
godine preuzeti zra~ni prostor iznad BiH, kako bi bili u
potpunosti autonomni, a time stekli i uslove za školovanje novih generacija kontrolora“, ka`e Had`iali} i dodaje da je posao kontrolora uvijek stresan, ali da taj stres
zavisi od trenutne situacije.
Ulaganje u edukaciju
“Što je ve}a frekvencija saobra}aja, posao je stresniji.
Me|unarodni aerodrom Sarajevo nije toliko prometan
aerodrom, za razliku od prije ~etiri do pet godina, kada
je letilo još nekoliko kompanija, a imali ste i strane vojne
organizacije sa svojim letjelicama. Tome trebate dodati
i polo`aj aerodroma, koji je u urbanom dijelu grada, dok
je i orografija terena nepovoljna zbog visokih planina.
Posao je stresan, ali nikada nismo imali nekih opasnih
situacija. To zavisi i od kadra, jer prilikom obuke mla|ih
ljudi trebate obratiti pa`nju, kako biste u budu}nosti
stresne situacije sveli na minimum“, objašnjava Had`iali}.
SIAM
26
Capacity Expansion
One of the mayor problems in the work of this Center
is lack of the additional space for administrative operations. Even though the project for the Center
expansion exists, its realization has not happened yet.
“We have applied to FED-CAD for expansion of the
administrative space, and four years ago IPSA made a
renovation project proposal to upgrade the existing
space by building additional storey. However, that
project was stopped because of the financial crisis, but
it is still
usable. We had more important investments to make
such as purchasing of new equipment and hiring of
additional people, which further pushed aside that
project. The expansion project will probably be realized sometimes in the future, but currently our capacity is big enough to operate three times higher volume
of traffic than we currently have,” explains Mr.
Hadzialic.
send them abroad. I hope that by the end of this year
we will take the airspace over whole Bosnia and Herzegovina in order to become fully autonomous, and
thus allow conditions for educating future generations of air traffic controllers,“ says Mr. Hadzialic and
adds that air traffic controller’s work is always stressful, but that stress also depends on the given situation.
Investing in Education
“Higher the volume of the air traffic, the Controller’s
job is more stressful. Sarajevo International Airport
does not have as much traffic as it had before, when
additional airlines and foreign military organizations
flew with their aircrafts. Another reason is the location of the airport, which is in the urban side of the
city and surrounded by the unfavorable terrain orography with the high mountains. The job is stressful,
but we never experienced any dangerous situations.
That also depends on the staff, because during the
training of younger people you have to pay careful attention to them, so you could reduce the future stressful situations to a minimum,“ explains Mr.
Hadzialic.
It is well known that Sarajevo International Airport
is one of the most challenging airports in the world
in terms of navigating the airplanes to safely approach and land, and that is mainly due to its complex geographic location. In addition, we should also mention
the unpredictable weather conditions that can often
cancel flights out of the Sarajevo International Airport. However, air traffic controllers are trained to
navigate the airplanes even in the most severe
weather conditions.
“Poor weather conditions can significantly affect our
work because we are situated at the unfavorable geographic location and we often have problems with
the fog in the area. However, we have the modern
equipment that enables us to land airplanes even in
those conditions. The most challenging problem for
us is the orography of the terrain, which dictates the
EU and ICAO regulations. Sarajevo International Air-
REPORTA@A / COVERAGE
port belongs to the ILS runway category 1, but there
are also categories 2 and 3. For example, airport in
Ljubljana is also located close to the hills, but not
close to the populated area, and because of that it has
higher category rating than us. In order for us to receive a higher category rating, and with that reducing
the meteo minimum for operations, part of the Ilidza
area should be ununhabited because of usage of the
radio altimeter. Federal Directorate of Civil Aviation
created landing procedure, which states that all of
the airplanes can land here as long as the visibility is
I hope that by the end of this year we will
take the airspace over whole Bosnia and
Herzegovina in order to become fully
autonomous, and thus acquire conditions
for educating future generations of air
traffic controllers
at 550 meters or better. That number can sometimes
even be lower, but the flight crew cannot go below
this limit. Lately there has not been that much fog and
with that no cancellations of the flights. Today even
bigger problem than fog is air pollution, therefore,
there are couple of days in the year that make our
work even more difficult. Our work is very dependable
on the weather monitoring services, which I have to
compliment because this is a service that works 24
hours a day and continuously provides us with the weather reports. As a part of this service we have eight
observers and four meteorologists. We recently sent
another young person to Zagreb for additional education in becoming a meteorologist, and after that he
will receive further education in the Great Britain. We
dedicated a lot of attention to training and education
in all of our sectors, whether these are completed
abroad or in the country. We never received one complaint from any airline, which proves that we are
doing a good job,“ proudly states Mr. Hadzialic. 27
SIAM
Poznato je da je Me|unarodni aerodrom Sarajevo jedan
od najzahtjevnijih aerodroma u svijetu, po pitanju prilaza
aviona i njihovih slijetanja, najviše zahvaljuju}i njegovom
slo`enom geografskom polo`aju. Tome treba dodati vremenske (ne)prilike, koje ~esto znaju i otkazati letove sa
Sarajevskog aerodroma. Me|utim, kontrolori su obu~eni da navode avione ~ak i po najgorim vremenskim
uslovima.
“Vremenske neprilike dosta uti~u na naš rad, jer smo na
nepovoljnoj geografskoj lokaciji, pa ~esto imamo problema sa maglom. Me|utim, imamo opremu koja omogu}ava slijetanje i kad je ve}a magla to nije problem, a ta
se oprema mo`e mjeriti sa onom na aerodromima regiona. Kod nas je najve}i problem orografija terena, koja
diktira EU i ICAO pravila. Sarajevski aerodrom spada u
ILS prilaz kategorije 1, a postoje kategorije 2 i 3. Naprimjer, aerodrom u Ljubljani tako|er se nalazi me|u brdima, ali nije u naseljenom mjestu, pa ima višu kategoriju
od nas. Za podizanje više kategorije, te s tim i smanjenje
meteo minimuma za operacije, dio prostora na dijelu
ilid`anske op}ine bi trebao biti nenaseljen zbog korištenja radio visinomjera. Osim toga, postoji problem
obronaka Trebevi}a kod neuspjelog prila`enja, tako da
se ~ak i premještanjem aerodroma sa ove lokacije ne bi
ništa postiglo. Dr`avna direkcija za civilnu avijaciju uspostavila je sletnu proceduru, po kojoj ovdje mogu sletati svi avioni, uz minimalnu vidljivost od 550 metara. ^ak
to mo`e biti i ni`e u nekim situacijama, ali posade aviona
ne bi trebali i}i ispod ove granice. U posljednje vrijeme
i nema toliko magle, a samim tim ni otkazivanja letova.
Danas je ve}i problem smog, nego magla, tako da ima
nekoliko dana u godini kada se radi pod ote`anim uslovima. Naš postao mnogo zavisi od meteo slu`be, koju
moramo pohvaliti, a radi se o slu`bi koja radi 24 sata i
permanentno daje vremenske izvještaje. U sklopu te
slu`be imamo osam osmatra~a i ~etiri prognosti~ara.
Nedavno smo još jednog mladog ~ovjeka poslali na dodatno školovanje za prognosti~ara u Zagreb, a nakon
toga ide na nastavak školovanja u Veliku Britaniju. Obuci
i školovanju posvetili smo dosta pa`nje, u svim slu`bama, bilo da se radi o školovanju vani ili u našoj zemlji.
Nikada nismo dobili nijednu ozbiljniju `albu od strane
aviokompanija, što dokazuje da obavljamo dobar posao“,
ponosno isti~e Had`iali}. USLUGE / SERVICES
CARGO CENTAR
najbr`i na~in transporta robe
Ovaj sektor prošlogodišnjom reorganizacijom dobio je zna~ajnije mjesto u hijerarhiji
Me|unarodnog aerodroma Sarajevo, što je bio i logi~an potez, jer se radi o jednom od
profitabilnijih sektora.
edan od bitnijih dijelova za poslovanje bilo kojeg aerodroma u
svijetu je i njegov cargo segment, koji radi sa otpremom i prihvatom robe i pošte. Poznato je da
avionima ne lete samo putnici, nego i
teret, a prijevoz avionom i dalje je najbr`i na~in transporta robe. Cargo ce-
J
SIAM
28
ntar Me|unarodnog aerodroma Sarajevo po~eo je sa radom 1997. godine,
te prošao više razvojnih faza.
Reorganizacija poslovanja
“Na Aerodromu Sarajevo prije rata su
cargo aktivnosti realizirane preko
tadašnjeg JAT-a i Adria Airwaysa, a
nakon rata, ta~nije 1996. godine, cargo aktivnosti zapo~ete su i razvijale su
se u potpuno novom kontekstu aerodroma sa me|unarodnim statusom. Od
tada, ovaj centar je prošao nekoliko
razvojnih faza, od rada u privremenim
objektima, do izgradnje sadašnjeg objekta Cargo centra, koji je otvoren u
USLUGE / SERVICES
AIR CARGO CENTER
Fastest Option to Transport Goods
With the last year's reorganization, this sector got more significant position in the hierarchy of
the Sarajevo International Airport, which was a logical move since it is one of the most profitable
sectors
ne of the most important business activities of any airport in
the world is also its cargo department, which operates dispatch and reception of goods and mail.
It is well known that planes do not fly
only passengers, but also cargo, and
air transport is still the fastest way to
transport goods. Sarajevo International Airport's Air Cargo Center started
with work in 1997 and since then went
through several development stages.
O
Business Reorganization
“In the period before the war, Sarajevo
Airport’s cargo activities and operations were realized by the former JAT
and Adria Airways, but after the war,
in the year of 1996 to be exact, the
cargo activities were started again and
developed in a completely new context
for the airport with the international
status. Since then, this center went
through several different development
stages, from operating in the temporary facilities to construction of the
new Cargo Center facility that was
Customs
Warehouse
Air Cargo's customs warehouse
spreads across more than 800
square meters of space, including
import and export area. The premises are equipped with the CCTV
system for monitoring and control.
Import area is equipped with:
Cooling chamber (+ 2°C to +8°C)
with capacity at 20 cubic meters
Chamber for deep freezing
(-20°C) with capacity at 7 cubic
meters
Space for warehousing
hazardous goods (DG)
Storage cabinets for narcotic
drugs psychotropic substances
Storage cabinets for poison
substances
Manual scale measuring up to
200 kilograms
Manual palleters
Palleter with electric scale with
capacity up to 2 tons
Electric forklifts
Safes for valuable shipments
Export area is equipped with:
X-ray device for screening of
shipments
Electric scale measuring up to
5 tons
Cargo trolley for transport of
shipments
Package wrapping equipment
29
SIAM
Rezultatima mo`emo
biti vrlo zadovoljni, ka`e Kajmakovi}/
We can be satisfied with the
accomplished results, says
Mr. Kajmakovic
opened in 2001, right after adequate
material and technical conditions were created for further development of
cargo operations at the airport. To this
date Air Cargo Service Sector has undergone various organizational changes, from being a service in the
Commercial Department to becoming
a separate department during the last
year's reorganization. That move rec-
USLUGE / SERVICES
2001. godine, ~ime su stvoreni adekvatni materijalno-tehni~ki uslovi za
dalji razvoj cargo operacija na aerodromu. Sektor cargo usluga prošao je
tivnosti carinskog skladišta, te prate}e
komercijalne aktivnosti, kao segment
osnovnog aerodromskog procesa prihvat i otprema aviona, putnika, prtl-
Tokom prošle godine, i pored ekonomske krize,
imali smo sedam posto rasta u izvozu komercijalnih roba,
u odnosu na 2011. godinu
razne organizacijske promjene u
dosadaš-njem periodu, od slu`be u
Sektoru komercijale, da bi tokom
prošle godine reorganizacijom, Cargo
postao poseban sektor. Time je prepoznata specifi~nost našeg rada, jer
objedi-njujemo operativne aktivnosti
na prihvatu i otpremi robe i pošte, ak-
ognized specificity of our work because
we combine operational activities including recipient and departure of airplanes, passengers, luggage, freight
and mail. Air Cargo Service Sector
consists of several departments. Cargo Operations Department deals with
operational dispatch and reception activities of goods and supporting documents, as well as sale of waybills,
based on the contracts that we have
with most of the frequent air freight
companies that operate at the airport.
The next is Customs Warehousing Department that is responsible for manipulation and storage of goods in the
customs warehouse, and based on the
agreement with the airline companies,
performs delivery of the lost passengers luggage. Third is Sales DepartSIAM
30
jaga, roba i pošte Sektor cargo usluga
sastoji se od nekoliko odjela. Odjel
Cargo operative radi operativni dio otpreme i prihvata robe i prate}ih dokumenata, te prodaju tovarnih listova, u
skladu sa ugovorima koje imamo sa
ve}inom redovnih avioprijevoznika koji
operiraju na aerodromu. Sljede}i je
Odjel carinskog skladišta koji radi na
manipulaciji i smještaju roba u carinskom skladištu, te u skladu sa ugovorima sa aviokompanijama, vr{i
dostavu iygubljenog putni~kog prtljaga.
Tre}i je Odjel prodaje, me|unarodne
špedicije i dokumentacije, koji pokriva
operativni dio komercijalnih aktivnosti
Sektora cargo usluga. pra}enje i a`uriranje u oblasti IATA, kompanijske i
druge relevantne dokumentacije, te
špediterske poslove za potrebe DKP i
drugih me|unarodnih institucija. Tako|er, od prošle godine ovaj odjel uklju~en je i u rad na instruktorskim
poslovima za opasne materije u Centru za stru~no osposobljavanje našeg
aerodroma“, ka`e za naš magazin
Armin Kajmakovi}, direktor Sektora
Cargo usluga.
During the last year, we had seven percent business
growth in the export of comercial goods compared
to the year of 2011.
ment of international freightage and
documentation, which covers Air Cargo Service Sector’s operations including monitoring and updating in the
IATA area, company’s and other relevant documentation, as well as the
freightage operational needs of the
DKP and other international institutions. Furthermore, since the last year
this sector is involved in providing instructional services for the jobs dealing with dangerous materials at the
Training Centre of our airport ,“ says
for our magazine Mr. Armin Kajmakovic, Manager of the Air Cargo Service
Sector.
High Interest
The reason why Cargo Sector is so
popular among high number of clients is because it combines all of the
services at one place.
"We have a lot of clients and we are
particularly focused on activities aim-
USLUGE / SERVICES
Odbrana od ptica
Nedavno je u Cargo centru nabavljen moderni sistem za
rastjerivanje, odnosno sprje~avanje pristupa pticama,
{to je ranije bio zna~ajan problem, prvenstveno u
ekolo{kom, odnosno zdravstvenom smislu
(one~i{}enja i sl.). Nova investicija u ovaj sistem
omogu}ila je znatno unapre|enje za{tite robe i zdravlja
uposlenika i kupaca koji borave u prostorima Cargo
centra.
Veliki interes
Upravo zato što svojim klijentima nudi objedinjene
usluge na jednom mjestu,
ovaj Sektor je i popularan
kod klijenata, kojih ima u
velikom broju.
“Imamo dosta komitenata,
te smo posebno fokusirani
na aktivnosti u cilju pove}anja fizi~kog obima carga u izvozu, a izdvajam
kontakte vezane za potencijalni izvoz smrznute hrane, izvoz namjenske
industrije i sli~no. U ovom
dijelu ograni~eni smo ka-
Cargo centar raspola`e
najmodernijom
opremom/
Cargo Center operates
with most modern
equipment
Defense from Birds
Air Cargo Center recently acquired modern system for
preventing birds entrance, which earlier caused
substantial problems, especially in the ecological and
health regard (pollution and similar). New investment in
this security system significantly contributed to improvement of goods protection, as well as health of the
employees and customers that spend time in the space
of the Cargo Center.
pacities and somewhere
even with internal constraints of the airlines, but
we will make every effort
to improve the quality. Regarding the structure of
export commodities, we
would especially emphasize significant realizati31
SIAM
ed to increase the physical
volume in cargo export,
where I would particularly
emphasize contacts associated with the potential
export of frozen food, specialized industry and similar. In this section we are
somewhat limited with ca-
USLUGE / SERVICES
Carinsko
skladi{te
Klijenti mogu imati
sve usluge na
jednom mjestu/
Clients can find all
of the services at
one place
Carinsko skladi{te Sektora cargo
usluga prostire se na vi{e od 800
kvadratnih metara prostora,
uklju~uju}i uvozni i izvozni dio.
Prostor je opremljen CCTV sistemom
za nadzor i kontrolu.
Uvozni dio raspola`e sa:
Rashladnom komorom (+ 2°C do
+8°C) zapremine 20 kubika
Komorom za duboko zamrzavanje
(-20°C) zapremine sedam kubika
Prostorom za skladi{tenje opasnih
materija (DG)
Ormarom za skladi{tenje opojnih
droga i psihotropnih supstanci
Ormarom za skladi{tenje otrova
Manuelnom vagom do 200
kilograma
Ru~nim paletarom
Paletar sa elektri~nom vagom
nosivosti do dvije tone
Elektri~nim vilju{karom
Sefovima za vrijednosne po{iljke
Izvozni dio raspola`e sa:
pacitetima i ponegdje internim ograni~enjima avioprijevoznika, ali }emo
u~initi maksimalan napor u cilju kvalitetnog pomaka. Što se ti~e strukture
izvoznih roba, posebno isti~emo zna~ajnu realizaciju izvoza autopresvlaka,
proizvoda namjenske industrije i
drugo. S obzirom na sve aspekte, od
krize i slabljenja doma}e privrede, ovi
podaci su za nas vrlo ohrabruju}i. Ne-
davno su potpisani i novi ugovori o
saradnji sa Turkish Airlinesom i Pegasusom, od kojih dosta o~ekujemo.
Imamo kontinuiranu saradnju i sa
kurirskim kompanijama, Fedex, DHL
InTime i UPS. Posebno isti~emo jako
dobru saradnju sa carinskom ispostavom aerodroma, jedinicom
Grani~ne policije i nadle`nim inspekcijskim slu`bama“, ka`e Kajma-
X-ray ure|ajem za pregled po{iljki
Elektri~nom vagom do pet tona
Cargo kolicima za transport
po{iljki
Ma{inom za lastriranje paketa
kovi} i posebno izdvaja veoma dobru
saradnju sa bankarskim sektorom u
domenu prihvata i otpreme njihovih
pošiljki, što je segment koji }e se i
dalje razvijati.
“Trudimo se odr`ati nivo visoke profesionalnosti i u ovom segmentu, te
ons in the export of auto-upholstery,
products for specialized industries
and other. Considering all the aspects, including the crisis and weakening
of the domestic economy, these data
are very encouraging for us. The new
cooperation agreements have been
signed with the Turkish Airlines and
Pegasus Airlines, so we expect a lot
from these. We also have an ongoing
cooperation with courier companies
such as Fedex, DHL, InTime and UPS.
We would also emphasise excelent
cooperation with the Airport’s Customs Services, Border Police Unit,
and competent inspection services,”
says Mr. Kajmakovic and specially
SIAM
32
USLUGE / SERVICES
services at the high level of
security. In the end, keeping
in mind all of the present
circumstances that affect
our operations, we can be
satisfied with the realized
business results in 2012. As
for the 2013, it is still early to
forecast any results, because the year has just begun
su korisnicima na raspolaganju posebne usluge
sa visokim nivoom sigurnosti. Na kraju, imaju}i u
vidu sve objektivne okolnosti koje uti~u na naše
poslovanje, s ostvarenim
rezultatima poslovanja u
2012. mo`emo biti zadovoljni. Što se ti~e 2013.
godine, još je rano prognozirati rezultate za ovu
godinu, jer je godina tek
po~ela, a januar je tradicionalno slabiji zbog praznika, pa }emo tek
polovinom godine imati
podatke pogodne za kvalitetniiju procjenu“, objašnjava Kajmakovi}. The entire range of thr commercial activities
can be performed out of our sector including
networking with the customers, creation of
offers, creation of contracts within the
working area of the Cargo Center,
invoicing and etc.
points out excellent cooperation with the banks and
their shipping sectors, which is the segment that will
continue to evolve.
"We work hard to maintain
a high level of professionalism in this segment and
offer our clients special
and January is traditionally
a slower month due to the
holiday season, so we will
not have suitable data for
better quality estimations
before second quarter of
this year,"explains Mr. Kajmakovic. 33
SIAM
^itav spektar komercijalnih aktivnosti,
od kontakata sa kupcima, ponuda,
sa~injavanje ugovora u domenu rada
Cargo centra, naplate usluga itd.
obavljamo u našem sektoru
USLUGE / SERVICES
SLU@BA PRODAJE AVIJACIJSKIH USLUGA
korisnici na{ih usluga uvijek
na prvom mjestu
AVIATION SERVICES SALES OFFICE
Users of Our Services are Always
in the First Place
Ova Slu`ba sara|uje
sa svim aviokompanijama
koje obavljaju letove
ka ili sa Me|unarodnog
aerodroma Sarajevo.
Uposlenici ove Slu`be u
svom radu kontinuirano
nastoje graditi i odr`ati
dobre poslovne odnose
sa ve} postoje}im i
budu}im korisnicima
usluga, bilo da se radi
o aviokompanijama ili
putnicima
This Service cooperates
with all of the airlines
that fly to or from
Sarajevo International
Airport. Employees
of this Service
continuously work
toward building and
maintaining positive
business relations with
their existing and
potential clients,
whether they are airline
companies or travelers.
SIAM
34
lu`ba prodaje avijacijskih usluga
Me|unarodnog aerodroma Sarajevo
nastoji da putnicima, koji koriste usluge Sarajevskog aerodroma ili aviokompanijama koje operiraju sa ovog
aerodroma, uvijek ponudi kvalitetne usluge.
Osim toga, ova Slu`ba aktivno radi i na pregovorima o poslovnoj saradnji sa aviokompanijama koje imaju interes da obavljaju
letove sa najve}eg doma}eg aerodroma.
S
Cilj nam je da iz godine u godinu
bilje`imo što bolje poslovne
rezulatate, ka`e Vedrana Viki}-Musi}/
Our goal is to annually record better
business results, says Mrs. Vedrana
Vikic-Music
Postavljeni zadaci i ciljevi
“Slu`ba prodaje avijacijskih usluga pripada Sektoru komercijale, a u našoj Slu`bi
radi sedam uposlenika, te shodno postavljenim ciljevima i zadacima Me|unarodnog
aerodroma Sarajevo, uposlenici ove Slu`be u svom radu kontinuirano nastoje graditi i odr`ati dobre poslovne odnose sa ve}
postoje}im i budu}im korisnicima naših
usluga, bilo da se radi o aviokompanijama
viation Services Sales Office of
the Sarajevo International Airport aims to always offer the travelers, which use the services of
the Sarajevo Airport or airlines that
operate at this airport, continuously
good quality services. In addition, this
Service is also actively involved in negotiating business cooperations with
airlines that have an interest to operate
flights at the largest airport in Bosnia
and Herzegovina.
A
Set Tasks and Goals
“Aviation Services Sales Office belongs
to the Commercial Sector and it counts
seven employees who, based on the
given tasks and goals from the Sarajevo
International Airport, continuously work
toward building and maintaining positive
business relations with their existing
and potential clients, whether they are
airline companies or travelers. In addition, our responsibilities includes duties
of bringing in new companies that have
an interest in establishing flights to Sarajevo, whether these are regular flights,
charter lines, or General/VIP aviation
flights. We regularly negotiate and send
offers to airlines that fly or plan to fly to
Sarajevo, as well as other information
that is requested from us. After nego-
USLUGE / SERVICES
Slu`ba broji sedam
zaposlenika/
Service counts seven
employees
Na Sarajevskom aerodromu
operira devet redovnih
aviokompanija: B&H Airlines,
Austrian Airlines, Adria
Airways, Croatia Airlines,
Jat Airways, Lufthansa,
Turkish Airlines,
Germanwings i Pegasus
Airlines
tiations are successfully completed, we create the
contract, based on the aviation industry regulations,
with the airlines that agreed to fly to Sarajevo. Furthermore, this Service also sells flight tickets for more
than 30 airlines, and for airlines of Germanwings and
Pegasus Airlines performs additional supervision and
coordination services.
Aviation Services Sales Office is responsible for conducting marketing research of domestic and foreign
aviation markets. In our work we also cooperate with
other sectors, out of which I would particularly point
out Sector of Air Traffic Transport and Services, which
implements the highest number of services that we
would jointly agree upon with the users of those services, that is, airline companies,“ says Mrs. Vedrana
Vikic-Music, Sales Manager of the Aviation Services
|er, ova Slu`ba obavlja i poslove prodaje aviokarata za više od 30 aviokompanija, a za aviokompanije Germanwings i Pegasus Airlines pru`amo i
dodatne usluge supervizije i koordinacije. Slu`ba prodaje avijacijskih usluga
zadu`ena je i za vršenje marketinških
istra`ivanja doma}eg i stranog tr`išta
iz oblasti avijacije. U svom radu usko
sura|ujemo i sa ostalim sektorima, a
posebno bih istakla Sektor saobra}aja i usluga u zra~nom saobra}aju, koji
realizira i najve}i broj usluga koje smo
prethodno zajedni~ki dogovorili sa ko-
Currently nine airline companies regularly
operate at the Sarajevo Airport: B&H
Airlines, Austrian Airlines, Adria Airways,
Croatia Airlines, Jat Airways, Lufthansa,
Turkish Airlines, Germanwings and
Pegasus Airlines
Sales Office.
This Service cooperates with all of the airlines that fly to
or from Sarajevo International Airport, and starting
with this year's summer flight schedule, it announced
35
SIAM
ili putnicima. Osim toga, naš zadatak
jesu i poslovi na uvo|enju novih aviokompanija koje imaju interes za uspostavljanje letova za Sarajevo, bilo da
se radi o redovnim letovima, ~arter linijama ili letovima generalne/VIP avijacije. Svakodnevno pregovaramo,
šaljemo ponude aviokompanijama
koje lete ili planiraju letjeti za Sarajevo, kao i ostale podatke koji se od nas
tra`e. Nakon što se pregovori uspješno završe, pristupamo izradi ugovora
iz oblasti avijacije sa aviokompanijama koje }e letjeti za Sarajevo. Tako-
USLUGE / SERVICES
risnicima naših usluga, odnosno aviokompanijama“, ka`e Vedrana Viki}Musi}, šef prodaje Slu`be prodaje
avijacijskih usluga.
Ova Slu`ba sara|uje sa svim aviokompanijama koje obavljaju letove ka ili
sa Me|unarodnog aerodroma Sarajevo, a jedna od novina je i da se tokom ovogodišnjeg ljetnog reda letenja
najavljuje i otvaranje novih redovnih i
~arter linija.
“Trenutno na Sarajevskom aerodromu operira devet redovnih aviokom-
panija: B&H Airlines, Austrian Airlines, Adria Airways, Croatia Airlines,
Jat Airways, Lufthansa, Turkish Airlines, Germanwings i Pegasus Airlines. No, sa ljetnim redom letenja
Norwegian Air Shuttle ponovo }e uspostaviti letove za Sarajevo iz Osla,
Štokholma i Kopenhagena. Tako|er,
prema dostavljenim zahtjevima za ljetni red letenja imamo informacije da
}e pet aviokompanija i to Turkish Airlines, Pegasus Airlines, Austrian Airlines, Germanwings i Croatia Airlines
pove}ati broj aviooperacija u odnosu
na zimski red letenja. Osim toga, sa
niskobud`etnom aviokompanijom Wizz Air ve} smo du`i niz godina u pregovorima jer smatramo da navedena
aviokompanija mo`e povezati Sarajevo sa zna~ajnim brojem evropskih destinacija, kao što su London, Brisel i
sli~no. Sa ovom kompanijom smo u
2012. godini vodili ozbiljne pregovore,
no postoje}a Federalna taksa za razvoj civilne avijacije bila je osnovna
prepreka za uvo|enje u redovan avio-
Kvalitetne usluge za putnike su prioritet/
Quality of service is a main priority for the travelers
opening of the new regular and charter flight routes.
“Currently nine airline companies regularly operate
at the Sarajevo Airport: B&H Airlines, Austrian Airlines, Adria Airways, Croatia Airlines, Jat Airways,
Lufthansa, Turkish Airlines, Germanwings and Pegasus Airlines. Futhermore, with summer's flight
schedule Norwegian Air Shuttle will establish again
the flight routes from Sarajevo to Oslo, Stockholm
and Copenhagen. Based on the submitted requests
for the summer's flight schedule, we have the information that five airlines including Turkish Airlines,
Pegasus Airlines, Austrian Airlines, Germanwings
and Croatia Airlines will increase their number of
flights compared to the winter's flight schedule. In
addition, we are in negotiation process with the low
budget airline Wizz Air, because we believe that this
SIAM
36
airline can connect Sarajevo with a significant number of European destinations, such as London,
Brussels, and similar cities. We carried serious negotiations with this company in 2012, but the existing Federal Tax for Development of Civil Aviation
was the main obstacle for the implementation of the
Wizz Air's regular flight routes. We did not give up
from the negotiations with the alleged airline and,
based on the Wizz Air's request, we opened negotiations again on March 12th of this year, so we will
try to find compromised solution with this airline to
open their station at the Sarajevo Airport in 2013.
What we can confirm at this moment with certainty,
is the establishment of the regular flight route
Kuwait – Sarajevo operated by the airline Gryphon
Airlines that will start in May of this year, as well as
USLUGE / SERVICES
nije destinacije za veliki broj stranih turista i ove godine o~ekujemo zna~ajan
broj ~arter letova, posebno iz Italije i sa
Bliskog istoka, kao i zna~ajan broj
~arter letova za Tursku“, objašnjava
Viki}-Musi}.
Veliko priznanje
Jedna od aviokompanija, koja je nedavno zapo~ela redovne letove sa
S obzirom na to da Sarajevo i Me|ugorje iz godine u
godinu postaju sve atraktivnije destinacije za veliki broj
stranih turista i ove godine o~ekujemo zna~ajan broj ~arter
letova, posebno iz Italije i sa Bliskog istoka
tvrditi jeste uspostavljanje redovne linije Kuwait – Sarajevo od strane
aviokompanije Gryphon Airlines od
maja ove godine, kao i ~arter linije Kuwait – Sarajevo od strane Kuwait Airwaysa u periodu od augusta do
septembra ove godine. Tako|er, s obzirom na to da Sarajevo i Me|ugorje iz
godine u godinu postaju sve atraktiv-
Sarajevskog aerodroma, jeste Pegasus Airlines, koji je uspostavio redovnu avioliniju ka Istanbulu. Za
usluge ove aviokompanije odavno je
postojao veliki interes putnika, stoga
se ne sumnja da }e ova linija biti veoma uspješna.
“Pregovore sa ovom aviokompanijom
zapo~eli smo još u oktobru 2011. go-
establishment of the charter flight route Kuwait –
Sarajevo operated by the Kuwait Airways in the period from August to September of 2013. In addition,
given that Sarajevo and Medjugorje are becoming
very popular destinations for the large number of
foreign tourists, this year we also expect large number of charter flights, especially from Italy and Middle East, as well as significant number of charter
flights to Turkey,“ explains Mrs. Vikic-Music.
High Recognition
One of the airlines that recently started regular flights
from the Sarajevo International Airport is Pegasus
Given that Sarajevo and Medjugorje
are becoming very popular
destinations for the large number of
foreign tourists, this year we also expect
significant number of charter flights,
especially from Italy and Middle East
Airlines, which established regular flight route to Istanbul. There has been high interest among the travelers for this airline's services, therefore, there have
dine, a na našu veliku radost od 28. februara Pegasus Airlines uspostavio je
redovnu liniju za Sarajevo. S obzirom
na zna~ajan potencijal koji postoji kada
je u pitanju linija Sarajevo-Istanbul, sigurni smo da }e ova linija biti profitabilna. Interes je zaista ogroman, a
o~ekujemo da }e biti i ve}i imaju}i u vidu izuzetno povoljne cijene aviokarata
koje nudi navedena kompanija. Šalter
za prodaju aviokarata svakodnevno prima upite od strane putnika i vrši prodaju aviokarata za ovu aviokompaniju“,
dodaje Viki}-Musi}.
Predan i kvalitetan rad krasi Slu`bu
prodaje avijacijskih usluga, a taj rad
je i adekvatno nagra|en time što je
šalter ove Slu`be u julu prošle godine
bio na prvom mjestu po broju prodatih
aviokarata u BiH.
“U julu prošle godine, prema statisti~kim podacima Amadeusa - vode}eg
provajdera IT rješenja u putni~koj i turisti~koj industriji, šalter za prodaju
aviokarata Me|unarodnog aerodroma Sarajevo bio je na prvom mjestu
po broju prodatih aviokarata na podru~ju BiH. Ovo je veliko priznanje za
uposlenike Aerodroma koji konstan-
no doubts that this flight route will be very successful.
“We started negotiations with this airline in October
of 2011 and, to our great pleasure, Pegasus Airlines
established regular flight route to Sarajevo on February 28th of this year. Given the significant potential
of the flight route Sarajevo-Istanbul, we are confident that it will be very profitable. Interest is truly
huge, but we expect it to be even bigger considering
the extremely low prices of the flight tickets that this
airline offers. Our sales counter is daily receiving inquiries from travelers and directly sells flight tickets
for this airline,“ adds Mrs. Vikic-Music.
Devoted and quality work compliments Aviation
Services Sales Office and that work was adequately
awarded by ranking this Service first in the country
based on the number of sold flight tickets.
“In July of the last year, according to the statistical
data from Amadeus – the leading provider of IT solutions in travel and tourism industry, Sales Office of the
Sarajevo International Airport was ranked first on the
territory of Bosnia and Herzegovina based on the number of sold flight tickets. This is a great recognition for
the employees of the Airport that are constantly working toward improving and developing the services that
we offer to our clients, while at the same time following the world's highest aviation standards. Thanks to
our business policy, which protects interests of our
travelers and strives to offer optimum conditions for
booking and purchase of the flight tickets in accordance with the company's regulations, today we are at
37
SIAM
saobra}aj kompanije Wizz Air. Nismo
odustali od pregovora sa navedenim
prijevoznikom, a na zahtjev Wizz Aira,
na posljednjem sastanku 12. marta
ponovo smo otvorili pregovore, te }emo pokušati na}i kompromisno rješenje sa ovom aviokompanijom za
otvaranje baze na Sarajevskom aerodromu u 2013. godini. Ono što u ovom
momentu sa sigurnoš}u mo`emo po-
USLUGE / SERVICES
tno rade na poboljšanju i unapre|enju
usluga koje pru`amo našim klijentima, istovremeno se vode}i najvišim
svjetskim standardima u oblasti avijacije. Zahvaljuju}i poslovnoj politici,
kojom štitimo interese naših putnika i
nastojimo pru`iti optimalne uslove za
rezervaciju i kupovinu avionskih karata u skladu sa pravilima kompanija,
danas smo u samom vrhu po obimu
prodaje u BiH, a tu ~injenicu prepoznale su i respektabilne bh. kompanije
koje su stalni korisnici naših usluga.
Ukoliko se putnici odlu~e da koriste
usluge prodaje aviokarata Me|unarodnog aerodroma Sarajevo, mogu biti
sigurni da }e naše osoblje u~initi sve
da na vrijeme dobiju ponudu sa na-
Pove}an broj putnika
Po~etak ove godine donio je pove}anje broja putnika, u odnosu na po~etak
2012. godine. Stoga se kao logi~an name}e zaklju~ak da bi ova godina mogla biti
rekordna po broju putnika na Me|unarodnom aerodromu Sarajevo. Me|utim, u
Slu`bi za prodaju avijacijskih usluga su sa takvim najavama, ipak, oprezni.
“Nama je zaista cilj da iz godine u godinu bilje`imo rast, no prilikom planiranja
treba biti realan i oprezan, te uzeti u obzir sve klju~ne faktore, koji u velikoj mjeri
mogu uticati na ostvarene rezultate rada Aerodroma. Tu, prije svega, mislim na
jo{ uvijek prisutnu globalnu ekonomsku krizu, postoje}e stanje u BiH, kao i
prognoze Me|unarodnog monetarnog fonda i IATA-e (Me|unarodno udru`enje
za aviosaobra}aj) za teku}u godinu, {to indirektno mo`e imati velikog uticaja i na
rad Aerodroma. U na{em radu i u ovoj godini nastojat }emo posti}i {to bolje
rezultate. Dakle, na{ cilj jeste rast broja putnika, no jo{ uvijek je rano govoriti da
li }e to biti rekordna godina. Ipak, treba ista}i da smo na pravom putu, jer u prva
dva mjeseca ove godine bilje`imo rast broja putnika, a samo u februaru od ~ak 16
posto”, govori Viki}-Musi}.
U julu prošle godine, prema statisti~kim podacima Amadeusa
- vode}eg provajdera IT rješenja u putni~koj i turisti~koj
industriji, šalter za prodaju aviokarata Me|unarodnog
aerodroma Sarajevo bio je na prvom mjestu po broju
prodatih aviokarata na podru~ju BiH
Increased Number of
Travelers
The beginning of this year brought higher number of
travelers compared to the same time period in 2012.
Therefore, it would be a logical conclusion that this
year will set new records in the number of travelers
that will pass through the Sarajevo International Airport. However, even with these optimistic assumptions,
the Aviation Services Sales Office is still on alert.
“We aim to record our business growth on an annual
basis, but during the planning process we have to be
realistic and careful, as well as take into consideration
all of the relevant factors that can greatly influence
realization of the given performance objectives at the
Airport. Here, first of all, I'm talking about the stillpresent global economy crisis, current situation in
Bosnia and Herzegovina, as well as forecasts of the I
nternational Monetary Fund and IATA (International Air
Transport Association) for the current year, which can
indirectly have large impact on the operations of the
Airport. For this year we will do our best to archive best
possible results. Therefore, our goal is to increase the
number of travelers, but it is still early to say whether
this will be a record year. Nevertheless, it should be
noted that we are on the right track, because in the first
two months we are recording an increase in the number of travelers, which is at 16% for the month of
February alone,” says Mrs. Vikic-Music.
SIAM
38
jboljom konekcijom. Što se ti~e planova za ovu poslovnu godinu, cilj nam je
da iz godine u godinu bilje`imo što
bolje poslovne rezulatate, te u skladu
s tim i postavljamo sve ve}e i izazovnije ciljeve, kako u pogledu prodaje
karata, tako i po pitanju drugih usluga
koje pru`amo. Smatram da }emo te
ciljeve biti u prilici da realiziramo“, zaklju~uje Viki}-Musi}. the very top based on the sales volume in Bosnia and
Herzegovina, and that fact has been recognized by the
respectable local companies that became regular
users of our services. If travelers choose to book flight
In July of the last year, according to the
statistical data from Amadeus - a leading
provider of IT solutions in travel and
tourism industry, ticketing desk of the
Sarajevo International Airport was ranked
first on the territory of Bosnia and
Herzegovina based on the number of
sold air flight tickets
tickets through the sales counter of the Sarajevo International Airport, they can be confident that our
staff will do everything to provide them with the timely
offer and best available flight connection. As for the
plans for this fiscal year, our objective is achieving better results every year, and with that in mind we are
continuously setting bigger and more challenging
goals, both in terms of ticket sales and other services.
We strongly believe that we will be in a position to realize these goals,“ concludes Mrs. Vikic-Music. AERODROM / AIRPORT
Upravlja~ki sistemi Control Systems
D
ISO9001:2008 je upravlja~ki sistem kojim usmjeravamo organizaciju na ostvarenje postavljenih
ciljeva u pogledu kvaliteta poslovanja i pru`anja
usluga.
Uspostavljanje sistema upravljanja kvalitetom prepoznato je kao zna~ajan korak u ostvarivanju vizije i
misije JP Me|unarodni aerodrom Sarajevo d.o.o. Sarajevo. Upravljanje kvalitetom je sistemati~an na~in kojim se
kontinuirano poduzimaju aktivnosti u svrhu njenog pobolj{anja i unapre|enja. Disciplina upravljanja kvalitetom bavi
se spre~avanjem pojave problema, kao i kontrolom, ~ime
se osigurava preventivno djelovanje. Upravljanje kvalitetom je efikasan alat za rje{avanje svih zahtjeva kvaliteta i
uspostavljanje moderne i inovativne kompanije. Ono predstavlja skup aktivnosti i akcija kojima se uti~e na kvalitet
proizvoda i usluge, rada i organiziranja.
n order to achieve its quality objectives in terms of
business performace and offered services, which
are available to users of the airport services and
business partners, Sarajevo International Airport
has met the given requirements and received the international standard certificates ISO: ISO9001:2008,
ISO/IEC 27001:2005, and ISO 14001:2004.
I
ISO 9001: 2008 is a control system that we use to
direct the organization to achieving the set quality
objectives in terms of business performance and
offered services.
Establishment of the quality management system has
been recognized as a significant step in realization of
the vision and mission statement of the Sarajevo International Airport. Quality management is a systematic procedure
that is used for continuous improvement and enhancement
of its activities. Discipline of the quality management is
responsible for prevention and control of any problem
occurrences, which guarantee prevention of any unexpected
activities. Quality management is an effective tool for solving
all quality requirements toward the establishment of
modern and innovative company. It represents the set of
activities and actions that affect the quality of products and
services, overall work, and organizing procedures.
Novi u nizu upravlja~kih sistema koji se uspostavlja u JP Me|unarodni aerodrom Sarajevo d.o.o. Sarajevo je sistem
upravljanja sigurno{}u informacija.
Rije~ je o me|unarodnom standardu
ISO/IEC 27001:2005 – jednom od
temeljnih kada je informacijska
sigurnost u pitanju. Ovaj sistem ima
za cilj za{tititi informacionu imovinu
Dru{tva kao i korisnika aerodromskih
usluga i poslovnih partnera od svih prijetnji koje bi mogle imati zna~ajan uticaj ukoliko bi
kompromitirale povjerljivost, integritet ili dostupnost
informacione imovine. Kao i ostali upravlja~ki sistemi i
ISO27001 podrazumijeva konstantno unapre|enje i
pobolj{anje procesa u Dru{tvu.
The information security control system is one
of the newest control systems established at
the Sarajevo International Airport.
This is the international standard ISO / IEC
27001:2005 - one of the key systems when it
comes to information security.
The system’s objective is to protect the information assets of the Company, users of the airport
services, and business partners from all the threats that
could have a significant impact if they compromised the
confidentiality, integrity, or availability of the information
assets. Like any other control system, ISO 27001 also
implies constant improvements and developments all
of the processes at the Company.
JP Me|unarodni aerodrom Sarajevo d.o.o. Sarajevo je
2010. godine certificiran po standardu ISO 14001:2004.
Iste godine dobili smo Okolinsku dozvolu ~ija je va`nost
pet godina.
Provedba politike za{tite okoline i ja~anja upravljanja okolinom poma`e u ostvarenju ciljeva i omogu}ava regulatornu stabilnost poslovnim djelatnostima.
Sveobuhvatnija predanost pra}enja stanja okoline i
a`urnim izvje{tavanjem o one~i{}enjima i otpadu, kao i o
potro{nji energenata, ~ini upravljanje okolinom u~inkovitijom {to uklju~uje smanjenje tro{kova i racionalniju
potro{nju. Upravljanje okolinom na Me|unarodnom aerodromu Sarajevo bilje`i vidne pomake naprijed. Uposleni
pokazuju bolje razumijevanje za ovu oblast. Zadnjom reorganizacijom na Me|unarodnom aerodromu Sarajevo,
okolinskom upravljanju dato je zna~ajnije mjesto kroz
Sektor upravljanja sistemima, gdje ovaj segment dobiva
svoje pravo mjesto i ulogu.
In 2010, Sarajevo International Airport got certified according
to the standard ISO 14001:2004. The same year we also received the Environmental Permit, which is valid for five years.
Implementation of the environmental protection policy and
strengthening of the environmental management, both help in
accomplishment of the objectives and provide regulatory stability to business operations. Comprehensive commitment to
environmental monitoring and up to date reporting on pollution and waste, as well as consumption of energy, makes environmental management more effective, which include cost
reductions and rationalization in consumption. Environmental
management at the Sarajevo International Airport records visible improvements.
Employees show a better understanding in this area. With the
latest reorganization at the Sarajevo International Airport, environmental management was given a more significant place
in the Control Systems Sector, where it is now getting its true
place and role.
39
SIAM
a bi ostvario postavljene ciljeve u pogledu
kvaliteta poslovanja i pru`anja usluga, kako
korisnicima aerodromskih usluga, tako i poslovnim partnerima, Me|unarodni aerodrom
Sarajevo ispunio je uslove i dobio me|unarodne
standarde ISO: ISO9001:2008, ISO/IEC 27001:2005 i
ISO 14001:2004.
PROMO
Tradition as a
Tradicija kao
garant sigurnosti Guarantee for
Safety and Comfort
i udobnosti
Adria Airways raspola`e flotom od
12 savremenih aviona, koji povezuju
Ljubljanu sa dvadesetak evropskih
gradova. Letovima iz Sarajeva preko
Ljubljanskog aerodroma nudi se odli~na
konekcija za zapadnoevropske
destinacije.
Adria Airways has a fleet of 12 modern
airplanes, which connect Ljubljana with
about twenty European cities. Flight
from Sarajevo to Ljubljana Airport offer
excellent connection with West
European destinations.
dria Airways was founded in 1961
dria Airways je aviokompanija koja je
in Ljubljana as a leading Yugoslaosnovana 1961. godine u Ljubljani,
vian charter airline at the time.
kao tadašnja vode}a jugoslovenska
Today this is a Slovenian national
~arter aviokompanija. Danas je ona
flight carrier that mainly operates in regslovena~ki nacionalni avioprijevoznik koji se
ular air traffic.
uglavnom bavi redovnim aviosaobra}ajem.
“This is a modern airline that does business
“Radi se o modernoj aviokompaniji koja
based on the world’s highest aviation stanposluje po najvišim svjetskim vazduhodards. It has a fleet of 12 modern airplanes,
plovnim standardima. Raspola`e flotom od
which connect Ljubljana with about twenty
12 savremenih aviona, koji uspješno
European cities and, as a member of the
povezuju Ljubljanu sa dvadesetak evropskih
leading airline alliance Star Alliance, we
gradova, dok se letovima iz Sarajeva preko
offer excellent connections to all of the
Ljubljanskog aerodroma nudi odli~na
other world’s destinations. The company’s
konekcija za zapadnoevropske destinacije,
objective is to become leading regional
a svojim ~lanstvom u vode}oj aviogrupaciji
Aviokompanija koja posluje po
flight carrier because it is currently the best
Star Alliance nudimo odli~ne veze do svih najvišim standardima, ka`e Hod`i}/
svjetskih odredišta. Cilj ove kompanije je da Airline that does business based on the airline on the territory of former Yugoslavia,” says Mr. Orhan Hodzic, Adria
postane vode}i regionalni avioprijevoznik, world’s highest standards, says Mr.
Airways General Manager for Bosnia and
jer se radi o najboljem avioprijevozniku na Hodzic
Herzegovina.
teritoriju bivše Jugoslavije”, ka`e Orhan
Adria Airways has been present in
Hod`i}, generalni direktor Adrie Airways za
Bosnia and Herzegovina for couple of decades now, and
Bosnu i Hercegovinu.
Adria Airways je u BiH prisutna više decenija, a radi se o this is one of the first airlines that established air traffic
jednoj od prvih aviokompanija koja je uspostavila saobra}aj with Sarajevo Airport right after it was first opened durodmah nakon otvaranja Sarajevskog aerodroma, kako u ing the former Yugoslavia, as well as after it was reopened during the last post war period.
SFRJ, tako i nakon ratnih dejstava.
“Prema ljetnjem redu letenja sa Me|unarodnog aero- “According to the summer flight schedule, Sarajevo Interdroma Sarajevo prema Ljubljani imat }emo pet sedmi~nih national Airport will have five flights to Ljubljana per week.
letova. Naši sigurni i udobni letovi, zajedno sa vrhunskim Our safe and comfortable flights, along with the exceptional
tretmanom putnika uz veoma povoljne cijene, siguran su customer services and very reasonable prices, are all pospreduslov da korisnici usluga odaberu upravo nas za svoje itive prerequisites for the users of these services to fly with
putovanje i lojalnost povjere nama. Dobro došli na naš let”, us and become our loyal customers. Welcome aboard to
our flight,” concludes Mr. Hodzic. zaklju~uje Hod`i}. A
SIAM
40
A
KUPOVINA / SHOPPING
U posebno ure|enom dijelu
izlo`eni su proizvodi
doma}e proizvodnje/
Domestic products are
displayed in the specially
designed area
Walk Through Duty Free Shop –
za svakog po ne{to
Za vrlo kratko vrijeme Walk
Through koncept Duty Free
prodaje postao je popularan
kod putnika na Me|unarodnom
aerodromu Sarajevo, a iz Slu`be
trgovine u budu}nosti pripremaju
nova iznena|enja za kupce
e|unarodni aerodrom Sarajevo konstantno prati trendove na tr`ištu i potrebe
putnika, te tome nastoji prilagoditi ponudu proizvoda i usluga.
Kao rezultat toga Aerodrom Sarajevo je u saradnji sa firmom Regal
GH iz Slovenije odlu~io uvesti novi
Walk Through koncept Duty-free
prodaje. U novembru prošle godine
ovaj koncept novog free shopa i
zvani~no je predstavljen javnosti. Na
otvaranju novog free shopa pojavile
M
SIAM
42
KUPOVINA / SHOPPING
Walk-Through Duty-Free Shop –
Something for Everybody
For a very short period of time,
Walk-Through concept of
Duty-Free shopping became very
popular among the travelers at the
Sarajevo International Airport, and
Trade Department announced
new surprises in the future for
their customers.
arajevo International Airport
continuously monitors market
trends and travelers needs,
then based on the received
feedback strives to offer supporting
products and services. As a result,
Sarajevo Airport in cooperation with
Regal GH from Slovenia decided to
implement the new Walk-Through
concept of Duty-Free shopping. In
November of last year this new free
shop concept was officially presented to the public. Many of the
S
U ponudi free shopa
nalazi se širok
asortiman proizvoda/
The free shop offers
wide range of products
SIAM
43
KUPOVINA / SHOPPING
Radi se o novom
konceptu Duty-free
prodaje, ka`e
Šahinovi}/
This is a new concept
of Duty - Free
shopping, says
Mr. Sahinovic
su se mnoge osobe iz javnog `ivota naše zemlje, koje je
novi koncept usluge oduševio.
Lakši ulaz i izlaz
Cilj Walk Through - Duty Free Shopa je da se putnici
nakon prolaska kroz pasošku i sigurnosnu kontrolu
odmah na|u u samom Free Shopu do ukrcavanja na let.
“Rije~ je o novom konceptu Duty-free prodaje i prvom
ove vrste u regionu. Razlika izme|u prijašnjeg i novog
free-shopa je u njihovom konceptu rada. U prijašnjem
free-shopu imali smo samo jedan ulaz, koji se koristio i
kao izlaz. Sada je uveden takozvani walk-through sistem, a to zna~i da kupci, nakon pasoške kontrole, mogu
odmah u}i u free shop, a kretanjem kroz njega mogu
do}i i do svog gatea, govori Mirza Šahinovi}, šef Slu`be
trgovine.
Nova prodavnica prostire se na 300 kvadratnih metara,
nudi više od 6.000 artikala renomiranih svjetskih firmi, ali
i zna~ajnu zastupljenost proizvoda doma}ih proizvo|a~a.
Novi koncept Duty-free shopa pribli`it }e putnicima najekskluzivnije robne marke uz degustacije i promocije
proizvoda. U ponudi se nalazi širok asortiman proizvoda,
od parfema i kozmetike, duhanskih proizvoda, tekstila i
modnih dodataka, igra~aka, suvenira, do hrane i pi}a, koje
}e kupcima pribli`iti ljubazno osoblje Duty-free shopa.
Lak{a nabavka robe
[aihnovi} posebno isti~e odli~nu saradnju sa poslovnim
partnerima i ostalim slu`bama Me|unarodnog aerodroma
Sarajevo, pogotovo po pitanju isporuke robe.
“Od otvorenja Walk Through – Duty-free shopa pove}an
je obim isporuke roba uz izuzetno dobru saradnju sa
poslovnim partnerom Regal GH, a podr{kom Carinske
ispostave Aerodroma Sarajevo, Grani~ne policije i
[pediterske ku}e nije bilo zastoja u snabdijevanju”,
nagla{ava [ahinovi}.
SIAM
44
Easier Procurement of
the Goods
Mr. Sahinovic emphasizes good cooperation with the business partners and other services at the Sarajevo International Airport, especialy when it comes to deliveries of
goods.
“Since the opening of the Walk-Through Duty-Free Shop,
the volume of deliveries increased through our positive
coopeartion with the buisness partner Regal GH, and supply channels to us have been simplified with the additional
support from the Sarajevo Airport's Customs Office,
Border Police, and Freightage agency,” emphasizes
Mr. Sahovic.
public figures in our country showed up at the opening
ceremony and were delighted with the new free shop
service concept.
Simplified Entry and Exit
Goal of the Walk-Through Duty-Free Shop is to enable
the travelers to enter the shopping area right after they
pass through the passport/security control and spend
relaxing time there until boarding a flight.
“This is a new concept of Duty-Free shopping and first
of its kind in the region. Distinction between the previous
and new free shop is in their business concept, which is
now totally different. In the previous free shop system
we only had one entrance that was also used as an exit.
Now we introduced the so-called walk-through system,
which allows travelers to enter the free shop area right
after the passport control, and walk through it to departure gates,“ says Mr. Mirza Sahinovic, Manager of Trade
Department.
The new store has an area of over 300 square meters and
offers more than 6.000 products from worldwide known
manufacturers, including a significant number of domes-
KUPOVINA / SHOPPING
Available
Brands
at the
Free Shop
Brendovi
u shopu
Nakit
Swarovski
Guess
Schmuck Art
Jewelry
Satovi
Swarovski
Guess
Schmuck Art
Fossil
DKNY
Guess
Boss
Armani
Watches
Fossil
DKNY
Guess
Boss
Armani
Nao~ale
RayBan
Armani
Gucci
Sunglasses
Parfumerija
Perfumes
Skincare
Skincare
Lancome
Biotherm
Clinique
Estee Lauder
L'occitane
The Body Shop
L'Oreal
Nivea
Lancome
Biotherm
Clinique
Estee Lauder
L'occitane
The Body Shop
L'Oreal
Nivea
Make UP single
Make UP Single
Clinique
Lancome
Art Deco
L'Oreal
Clinique
Lancome
Art Deco
L'Oreal
Galanterija
Fashion
Accessories
Ta{ne, nov~anici i
marame – Guess
Marame i {alovi Codello
Bags, wallets and scarves Guess
Scarves and shawls – CODEL
Asortiman
doma}ih roba
Domestic
Products
kafa, konditorski
proizvodi
knjige
nakit
med
doma}e cigarete
suveniri
kazand`ijski proizvodi
prirodni sapuni
rakije
vina
Coffee, confectionery
Books
Jewelry
Honey
Cigarettes
Memorabilia
Coppersmith’s products
Natural soaps
Brandies and schnapps
Wines
Gucci
YSL
Hermes
Givemchy
Bvlgari
Dior
Chanel
Lancome
Clinique
E.Lauder
Versace
Dolce & Gabbana
Kenzo
Marc Jacobs
Armani
Calvin Klein
Boss
Paco Rabanne
Lacoste
Arden
Bioagiotti
Burberry
Davidoff
Chloe
DKNY
Elie Saab
Cacharel
Nina Ricci
Carolina Herrera
Escada
Thierry Mugler
Issey Miyake
Jean Paul Gaultier
Guarlain
Prada
Roberto Cavalli
45
SIAM
Gucci
YSL
Hermes
Givemchy
Bvlgari
Dior
Chanel
Lancome
Clinique
E.Lauder
Versace
Dolce & Gabbana
Kenzo
Marc Jacobs
Armani
Calvin Klein
Boss
Paco Rabanne
Lacoste
Arden
Bioagiotti
Burberry
Davidoff
Chloe
DKNY
Elie Saab
Cacharel
Nina Ricci
Carolina Herrera
Escada
Thierry Mugler
Issey Miyake
Jean Paul Gaultier
Guarlain
Prada
Roberto Cavalli
RayBan
Armani
Gucci
KUPOVINA / SHOPPING
Ljubazni uposlenici
su na usluzi kupcima/
The friendly staff is always at
service to their customers
tic products. The new
Duty-Free Shop concept
will offer travelers the
most exclusive brands
accompanied by supporting degustational and
promotional events. The
variety of products that
the shop offers include
perfumes and cosmetics,
tobacco products, textiles
and fashion accessories,
toys, souvenirs, food and
beverages, and friendly
staff at the Free Shop will
gladly help any customer find what they are
looking for.
Great Results
Odli~ni rezultati
“U posebno ure|enom dijelu Duty-free shopa izlo`eni
su proizvodi doma}e proizvodnje: pi}a, kafa, konditorski
Sada putnici više vremena provode u
free-shopu, gdje mogu na}i proizvode
koji njima odgovaraju, te ih mogu probati
korištenjem testera
proizvodi, te izvorni doma}i suveniri. Za neke manje
proizvo|a~e doma}ih proizvoda, ovaj free-shop je mo`da
i jedina prilika da promoviraju svoje proizvode stranim
kupcima, zato svakodnevno radimo na pove}anju ponude doma}ih artikala. Naše cijene su pribli`no iste kao i
cijene na aerodromima u okru`enju, a neke od njih su
~ak i ni`e. Cijene su iskazane u eurima, ali ra~un mo`ete
platiti u svim konvertibilnim valutama i kreditnim karticama American, Visa, Master Card, Diners i Maestro.
Za prva tri mjeseca od otvorenja novog Duty-free shopa,
ostvareni su izvanredni poslovni rezultati, koji pokazuju
rast prodaje ve}i od 50 posto. Naš cilj nije stati na ovome,
a u budu}nosti planiramo da intenziviramo promociju doma}ih i stranih proizvoda, kroz poklon pakete putnicima,
kako bi privukli njihovu pa`nju te podstakli još bolju prodaju. Svaki mjesec pravimo i specijalne
ponude odre|enih proizvoda u saglasnosti sa
našim dobavlja~ima.
Takvi artikli se prodaju
po sni`enim cijenama i
mogu re}i da smo naišli na dobar odaziv kod
kupaca“, objašnjava
Šahinovi}. SIAM
46
“We have specially designed area for displaying
domestic products: beverages, coffee, confectionery and original local souvenirs. For some of the
smaller domestic manufacturers, this free shop is probably the only opportunity to promote their products to foreign customers; therefore, we regularly work toward
expanding our offer of the domestic products. Our prices
are pretty much the same to prices at the regional airports, or in some cases even lower. Prices are shown in
Euros, but you can pay the bill with any convertible currency or credit card of American, Visa, Master Card, Dinners and Maestro.” says Mr. Sahinovic adding that prices
are formed based on the free shop prices at some of the
other European airports. For the first three months since
the opening of new Duty-Free Shop, we achieved extraor-
Now travelers spend more time in the
free shop looking for products that suit
them best and trying out available
promotional samples
dinary sales results that showed an increase over 50 percent during this period. However, we will not stop here, so
in the future we plan to intensify the promotion of domestic
and foreign products through distribution of gift packages
to our travelers, all with the goal to attract more attention
and further improve our sales. Every month, in agreement
with our suppliers, we
make special offers
for certain products.
Those articles are sold
at the discounted prices and I can say that
so far we are receiving
positive feedback from
our clients regarding
these promotional activities,“ explains Mr.
Sahinovic. BIZNIS / BUSINESS
Me|unarodni sajam gospodarstva Mostar
centar promocije doma}e privrede
Posjetiocima iz EU bit }e promovirani privredni potencijali BiH, dok }e se doma}im posjetiocima
dodatno pribli`iti tematika vezana za pretpristupne fondove EU, te šta doma}i privrednici mogu
o~ekivati nakon ulaska Hrvatske u EU.
Sajam uvijek rezultira nizom
poslovnih ugovora, ka`e Bošnjak/
The fair always results in a series of
business contracts, says Mrs. Bosnjak
vogodišnji, 16. po redu Me|unarodni sajam
gospodarstva Mostar odr`ava se od 9. do 13.
aprila. Ovaj sajam je za vrlo kratko vrijeme
postao jedan od priznatijih u regiji, koji svake
godine privu~e veliki broj izlaga~a iz regije, Evrope,
ali i iz svijeta.
O
Još bolji
Ovogodišnji Sajam }e svojim kapacitetima i brojem
izlaga~a nadmašiti sve prethodne, dok je za ovu godinu
posebnost i ta što je zemlja partner sajma Evropska
unija. Naime, sve ~lanice Unije izlagat }e na Mostarskom sajmu što }e, vrlo vjerovatno, privu}i još ve}i broj
posjetilaca.
“Pripreme za ovogodišnju sajamsku manifestaciju
po~eli smo na vrijeme i sa zadovoljstvom mogu kazati
da su naši sajamski kapaciteti u cjelosti popunjeni.
Ovakva manifestacija priprema se sustavno cijelu
godinu, jer zanimanje izlaga~a, kako doma}ih tako i
inozemnih za nastup na Mostarskom sajmu, iz godine u godinu raste, što je još jedna potvrda da smo
International Economic Fair in Mostar
Promotional Centre of the Local Economy
The economic potentials of B&H will be promoted to the foreign visitors from the EU, while
domestic visitors will be informed about the topics related to the EU’s pre-accession funds and
requirements that local businesses can expect after Croatia enters the EU.
his year´s 16th in a row International Economic Fair in Mostar will take place from 9th
to 13th of April. For a very short period this fair
became the most recognized one in the region,
which every year attracts large number of exhibitors
from the region, Europe, and also the rest of the
world.
T
Even Better
This year's fair will surpass all of the previous ones
based on the expected capacity and number of exhibitors, and what is particularly special for this year
is that European Union is the partner country of the
fair. Specifically, all of the Union members will be
exhibiting at the Mostar Fair this year, which will
likely attract even higher number of visitors.
SIAM
48
“Preparations for this year's main fair started on time
and I am pleased to say that our fair capacities are
completely booked. Such an event is systematically
prepared during the whole year because of the interest of the exhibitors, both domestic and overseas, for
the Mostar Fair is increasing from year to year, which
is another confirmation that we are on the right track.
The fair has been substantially restored and complemented with new specialized events. We decided to be
even better, more innovative, and additionally available
to customers, so we could offer them new added value
from which they will, hopefully, extract profitable business benefits,“ says Mrs. Dalfina Bosnjak, the Director
of Mostar Fair.
Although economic crisis has been sweeping the
country for the last several years, Mostar Fair made
BIZNIS / BUSINESS
Me|unarodni sajam
gospodarstva
Mostar svake
godine privu~e
posjetioce iz cijele
BiH/
The International
Economic Fair in
Mostar each year
attracts visitors
from the whole
B&H
Stru~na predavanja
za promociju
doma}ih privrednih
potencijala/
Specialized
lectures for the
promotion of the
domestic economy
potentials
SIAM
49
BIZNIS / BUSINESS
na pravom putu. Sajam smo sadr`ajno obnovili i upotpunili novim podsajamskim manifestacijama. Odlu~ili
smo se tako biti još bolji, inovativniji, maksimalno na
raspolaganju klijentima, nude}i im novu, dodanu vrijednost iz koje }e, nadamo se, izvu}i poslovnu korist“, ka`e
direktorica Mostarskog sajma Dalfina Bošnjak.
Iako našom zemljom ve} nekoliko godina hara ekonomska kriza, u Mostarskom sajmu su adekvatnom
pripremom znali odgovoriti na izazove koje im kriza
postavlja. Pametnim i racionalnim poslovanjem, koje se
ogleda u odgodi proširenja kapaciteta Sajma, uspjeli su
Izlaga~ima nudimo nove
vrijednosti iz kojih mogu izvu}i
poslovnu korist, ka`e Bošnjak/
We offer exhibitors new values
from which they can extract
business benefits, says
Mrs. Bosnjak
Ovogodišnji Sajam }e svojim kapacitetima i
brojem izlaga~a nadmašiti sve prethodne,
dok je za ovu godinu posebnost i ta što je
zemlja parner sajma Evropska unija
svoje poslovanje u~initi uspješnim.
Borba protiv krize
“Kriza se u svakom segmentu društva osjeti. Itekako
smo svjesni teško}a i problema koje ona nosi i svjesno
nismo išli u širenje kapaciteta. Medutim, uspješnost
svakog posla ogleda se u kvaliteti ponude i potra`nje, a
to vrijedi i za sajmove. Sve ovisi o dobroj pripremi i o
svemu onome što mo`ete ponuditi svojim klijentima.
Ukoliko su izlaga~i zadovoljni, oni }e se vratiti i dogodine,
što }e biti poticaj i za konkurenciju. Izlaga~i su o~ito prepoznali Mostarski sajam i ozna~ili ga kao nezabilazno
mjesto na svjetskoj karti sajmova“, ka`e Bošnjak i dodaje
adequate preparations and found a way to respond to
the challenges that this crisis has set. Using smart
and rational business plan, which is deliberately delaying Fair’s capacity expansion, they managed to
make their business successful.
Fight Against the Crisis
“Economy crisis is felt in every segment of the society.
We are very much aware of the difficulties and problems
that it brings and we deliberately did not go into capacity
This year's fair will surpass all of the
previous ones based on the expected
capacity and number of exhibitors, and
what is particularly special for this year
is that European Union is the partner
country of the fair
expansion. However, success of every business reflects
in the quality of supply and demand, and this applies to
the fairs as well. Everything depends on good preparation
and benefits that you can offer to your clients. If the ex-
SIAM
50
hibitors are satisfied they will return the next year, which
can motivate their competition to follow and come to the
fair as well. The exhibitors have evidently recognized
Mostar Fair and marked it on their world maps as an important fair to attend“, says Mrs. Bosnjak and adds that
this year's fair will probably generate number of business
cooperation contracts and agreements.
“International Economic Fair in Mostar is a general
type fair and all of its programs are equally well attended, although that primarily depends on the individual interests. During the fair, tens of thousands of
people pass through Mostar and you have a situation
that it is very hard to find accommodation in the city for
that time. We expect that visit to the fair will be same as
last year, which means that all of the available showroom capacities will be completely filled. Roughly, that
means about 750-800 exhibitors from thirty countries.
This will be a big success for us given that the crisis had
a particularly negative impact on the business of trade
fairs worldwide. We expect that this year's fair will also
result in a series of business deals and partnership
agreements that will further encourage foreign investments in our country“, says Mrs. Bosnjak.
Since this year fair's partner is European Union, the
economic potentials of B&H will be promoted to the
BIZNIS / BUSINESS
O~ekujemo da }e posjeta Sajmu biti na
lanjskoj razini, što zna~i da }e svi rasplo`ivi
izlo`beni kapaciteti biti popunjeni, otprilike,
to zna~i oko 750-800 izlaga~a iz tridesetak
zemalja svijeta
veliki uspjeh za nas, s obzirom na krizu koja se naro~ito
negativno odrazila na sajmove u cijelome svijetu. Naša
o~ekivanja su da }e i ovaj sajam rezultirati nizom
poslovnih sporazuma i partnerstava što }e biti poticaj
stranim ulaganjima u našu zemlju“, dodaje Bošnjak.
Kako je ove godine partner sajma Evropska unija, kroz
predvi|ene konferencije posjetiocima iz EU bit }e promovirani privredni potencijali BiH, dok }e se doma}im
posjetiocima putem edukativnih konferencija dodatno
pribli`iti tematika vezana za pretpristupne fondove EU, te
šta doma}i privrednici mogu o~ekivati nakon ulaska
foreign visitors from the EU, while domestic visitors
will be informed about the topics related to the EU’s
pre-accession funds and requirements that local
Solutions to Urgent
Problems
Mostar Fair became a place that can offer,
besides display of goods and services, solutions
for a better economy picture of the local
economy, and that will be the case this this year
as well.
“We hope that number of quality forums and
conferences on economy issues of crucial
importance will encourage our businessmen
and politicians to look for better solutions that
will help us get out of the situation that we are
currently in. As always, we will do our best to
create a pleasant environment where business
people will be able to accomplish their business
objectives. Therefore, I would like to wish all of
our customers and visitors effective trade show
performance and pleasant stay in Mostar,“
concludes Mrs. Bosnjak.
Rje{avanje goru}ih
problema
Mostarski sajam postao je svojevrsno mjesto gdje
se, osim izlaganja proizvoda i usluga, ~esto
pronalaze rješenja za bolju ekonomsku sliku
doma}e privrede, a tako }e biti i ove godine.
“Nadamo se da }e niz kvalitetnih foruma i skupova
o gospodarskim temama od krucijalne va`nosti
potaknuti naše gospodarstvenike, ali i politi~are na
tra`enje boljih rješenja za izlazak iz situacije u kojoj
se nalazimo. Mi }emo se, kao i svake godine,
potruditi poslovnim ljudima napraviti ugodan
ambijent u kojem }e mo}i ostvariti svoje poslovne
`elje. Na koncu bih svim našim klijentima, ali i
posjetiteljima, za`eljela djelotvoran sajamski nastup
i ugodne dane u Mostaru“, srda~no zaklju~uje
direktorica Bošnjak.
Hrvatske u ovu uniju.
“Svih 27 punopravnih ~lanica EU predstavit }e se na zajedni~kom štandu, s tim da }e svaka od zemalja imati
prigodu zasebno predstaviti svoje gospodarske potencijale, kulturne znamenitosti i turisti~ka odredišta. Što se
ti~e konferencijskog i edukativnog dijela Sajma, on }e
prote}i u znaku europskih tema. Planirane su dvije velike konferencije na temu korištenja pretpristupnih IPA
fondova EU i prekograni~ne suradnje, dok bi se druga
konferencija odnosila na prilagodbu tr`išta i roba
Hrvatske i BiH nakon ulaska naših susjeda u EU 1. srpnja ove godine. O~ekujemo da sajam posjeti i visoko izaslanstvo Europske unije“, objašnjava Bošnjak. We expect that the visit to the fair will be
same as last year, which means that all of
the available showroom capacities will
be roughly filled with about 750-800
exhibitors from thirty countries
businesses can expect after Croatia enters the EU.
“All of the European Union's 27 member states will first
be introduced together at a joint stand, but then each
country will individually have the opportunity to present
their economic resources, cultural attractions and tourism destinations. As for the conference topics and educational part of the Fair, they will be mostly dedicated
to European topics. Therefore, there will be two major
conferences at the fair, first dedicated to topics of the
EU's pre-accession IPA use of funds and cross-border
cooperation, while the second conference wold be related to the necessary market and commodity adjustments in Croatia and B&H after our neighbors enter the
EU on July 1st of this year. We expect high number of
delegations from the European Union to visit the fair“,
explains Mrs. Bosnjak. 51
SIAM
da }e ove godine Sajam vjerovatno izroditi potpisivanje
nekoliko poslovnih ugovora i sporazuma o poslovnoj
saradnji.
“Mostarski sajam gospodarstva je sajam op}eg tipa i na
njemu su podjednako dobro posje}eni svi programi, premda to prvenstveno ovisi o pojedina~nim interesima. Za
vrijeme trajanja sajma na desetke tisu}a ljudi pro|e kroz
Mostar i imate situaciju da u to vrijeme teško mo`ete
prona}i smještaj u gradu. O~ekujemo da }e posjeta
Sajmu biti na lanjskoj razini, što zna~i da }e svi rasplo`ivi
izlo`beni kapaciteti biti popunjeni. Otprilike, to zna~i oko
750-800 izlaga~a iz tridesetak zemalja svijeta. To bi bio
HUMANITARNE ORGANIZACIJE / HUMANITARIAN ORGANIZATIONS
Ideja koja je
pomogla mnogima
The Idea That
Helped Many
Doniranim
sredstvima se
najviše raduju
najmla|i/
The youngest
ones are most
grateful for the
donations
Elvir Karali} je mladi ~ovjek iz Sarajeva
je prošle godine pokrenuo Fondaciju
pomozi.ba, koja je za vrlo kratko vrijeme
ispunila svoj cilj, a to je pru`anje pomo}i
ugro`enim kategorijama našeg društva.
vrijeme kada veliki dio bh. stanovništva jedva
sastavlja kraj sa krajem i kada mnogi od njih
nemaju osnovnih potrepština za normalan `ivot, svaka pomo} je dobro došla. Upravo zbog
toga je osnovana i Fondacija pomozi.ba, koja okuplja
Mr. Elvir Karic is a young man from Sarajevo
mlade ljude koji od ljudi koji `ele pomo}i sakupljaju
who last year established the Foundation
hranu, potrepštine, odje}u i nov~ana sredstva, te ih
Pomozi.ba (Help.ba) and achieved its goal
proslije|uju ugro`enom stanovništvu širom BiH.
in a very short period of time, which is
“Na ideju o osnivanju ove Fondacije smo došli zbog
providing help to the vulnerable categories
toga što postoji puno ljudi koji `ele pomo}i drugima.
Ta ~injenica mi je bila ideja vodilja za osnivanje fondaof people in our society.
cije, jer sam znao da postoji veliki broj ljudi kojima
treba pomo}, ali kada sam vidio da postoji i veliki broj
t the time when large part of the population
ljudi koji `ele pomo}i, odlu~io sam napraviti organiin Bosnia and Herzegovina is struggling and
zaciju koja }e biti posrednik izme|u onih kojima je podo not have basic necessities for a normal
mo} potrebna i onih koji `ele tu pomo} uru~iti.
life, any help is welcome. That is why FounNaravno, da bi nešto tako uspjelo, potrebna vam je
dation Pomozi.ba was founded, which gathers
transparetnost, pa stoga sve akcije koje radimo foyoung people to collect food, supplies, clothing and
tografiramo i javno objavljujemo, kako bi se vidjelo
financial funds, which is later distributed to the vulgdje pomo} ide“, ka`e Elvir Karali}, osniva~ ove Fonnerable populations throughout Bosnia and Herzedacije, koji dalje opisuje po~etak njihovog rada.
govina.
“Na po~etku sam prikupljao hranu i
“We came to the idea of establishpotrepštine od prijatelja i poznanika,
ing this Foundation thanks to the
te sam tu pomo} dijelio porodicama
interest of large number of people
kojima je ta pomo} potrebna. Nov~athat want to help others. That fact
ne iznose nisam htio primati, ve} sam
was our guiding principle for essamo primao hranu, koju sam prostablishment of the foundation, belije|ivao dalje. Kada su moji prijatelji
cause I knew that there is a large
vidjeli da donirana pomo} svakodnumber of people that need help,
nevno raste, izrazili su `elju da mi pobut when I saw that there is also a
mognu i da mi se pridru`e u mojim
large number of people that want
nakanama. U toku dosadašnjeg rada
to help, I decided to start an organnismo imali ve}ih problema, osim jeization that will serve as a mediator
dne situacije kada nam jedan shoping
between the ones that need help
centar nije dozvolio odr`imo akciju
and ones that would like to provide
prikupljanja hrane, jer u to vrijeme
help.
još nismo bili registrirani kao fondaOf course, for something like this
cija“, objašnjava Karali}.
to succeeded, you need transIako su na po~etku rada prikupljali Elvir Karali} na jednoj od
parency, therefore, because of this
samo hranu i odje}u, te ostale pot- nedavnih akcija Fondacije/
reason we photograph and publish
repštine, zbog velikog intetresa jav- Mr. Elvir Karalic at one of the
all of our actions to the public, so
nosti za nov~anim donacijama, recent Foundation interventions
U
A
SIAM
52
HUMANITARNE ORGANIZACIJE / HUMANITARIAN ORGANIZATIONS
Rad ove fondacije pomogao je Me|unarodni Aerodrom
Sarajevo, kada je na ceremoniji otvaranje novog Walk
through Duty Free-shopa u novembru pro{le godine,
Fondaciji dodijeljena donacija u iznosu od 2.000 KM.
“Ta donacija nam je bila od velikog zna~aja i bilo nam je
drago da je neko prepoznao na{ trud i rad, jer se u to
doba i nije znalo za pomozi.ba. Taj novac smo odmah
prebacili na ra~un petogodi{njeg Tarika Had`irovi}a
kojem je taj iznos nedostajao za operaciju o~iju, a ta akcija
je bila i konkretan dokaz da smo samo posrednici i da
usmjeravamo sredstva kome su potrebna, {to }emo,
sasvim sigurno, nastaviti i u budu}nosti”, ka`e Karali}.
Donacija Sarajevskog
aerodroma je bila od
velikog zna~aja/
Donations from the
Sarajevo Airport were
of great importance
pomozi.ba je krenula i sa akcijama prikupljanja novca,
a svaki proces nov~ane donacije je transparentan do
posljednjeg detalja i ne mo`e se desiti da se donirani
novac zloupotrijebi.
“Kako je danas velika kriza u našem društvu, do doniranih sredstava je teško do}i, jer nas ne poma`e niko
od dr`avnih institucija, nego samo pojedinci i privatne
kompanije, koje nam s vremena na vrijeme daju neka
sredstva, prvenstveno svoje proizvode. Što se ti~e nov~anih donacija, najviše ih dobijamo od naših ljudi iz inozemstva, ali imamo i slu~ajeva da se ljudi iz BiH
organizuju i uplate taj novac na naš ra~un, koji dalje
proslje|ujemo ugro`enim porodicama i pojedinicima.
Nismo do sada imali prepreka u doniranju sredstava,
niti je bilo kakvih problema, a do sada niko nije doveo
u pitanje naše poštenje i trudit }emo se da tako i ostane“, ponosno isti~e Karali}. Fondacija je donirala sredstva
i za povratnike u Srebrenici/
Foundation also donated funds and
supplies to the Srebrenica returnees
it would be clearly visible where the help is going
to,“ says Mr. Elvir Karalic, founder of the Foundation, who further describes the beginnings of their
work.
“At the very beginning I was collecting food and supplies from my friends and acquaintances, which
then I was giving out to families that needed help. I
was not accepting financial donations, but I only accepted food, which I distributed to the ones in need.
When my friends saw that the donations were going
up daily, they expressed their wish to help and join
my intentions. So far we did not have any major
problems in our work, except the situation when
one shopping center did not allow us to set up a
food collection stand in theri premisses, because at
that time we were not registered as a foundation,“
explains Mr. Karalic.
Even though at the beginning they were only collecting food, clothes, and other supplies, because of the
high interest from the public for financial donations,
pomozi.ba also started the fund-raising events, and
each financial donation process is transparent to
the last detail, so it is impossible for the donated
Donation from the
Sarajevo Airport
Sarajevo International Airport also helped the work
of the Foundation by donating 2,000 KM during the
opening ceremony of its new Walk Through DutyFree Shop in November of last year.
“That donation was of the great importance and we
were happy that someone recognized our efforts and
work, because at that time not many people knew
about pomozi.ba. That money we immediately
transferred to the account of the five year old Tarik
Hadzirovic, who was missing that amount for the eye
surgery, and that action was also a concrete proof
that we are just the intermediaries and that we only
direct the donations to the ones in need, which we
will, for sure, continue doing also in the future,” says
Mr. Karalic
money to be misused.
“Given that there is a big economy crisis in our society, it is very hard today to generate donations, because we are not receiving any support from the
state institutions, but just from the individuals and
privately owned companies, which from time to time
give us donations mostly in form of their products.
As for the financial donations, most of them are
coming from our people that live abroad, but we
also have the cases where people in Bosnia and
Herzegovina organize fund-raising events and deposit collected money to our account, which we further distribute to the vulnerable families and
individuals. We did not run into any obstacles when
donating funds or supplies, nor we had any problems, and to this day nobody questioned our honesty
and efforts, so we will do our best to have it stay this
way in the future,“ proudly says Mr. Karalic. 53
SIAM
Donacija Sarajevskog
aerodroma
TURIZAM / TOURISM
Arheološki kompleks sa piramidama nalazi
se nadomak Visokog/
Archeological complex with the pyramids is
located nearby Visoko
Radi se o najaktivnijem
arheološkom nalazištu
na svijetu, ka`e
Osmanagi}/
This is currently the
most attractive
archeological site
in the world, says
Mr. Osmanagic
Ulaz u jedan od
podzemnih tunela/
Entrance to one of
the underground
tunnels
BOSANSKA PIRAMIDA SUNCA
nova doma}a turisti~ka destinacija
Za vrlo kratak period
ovo arheološko
nalazište postalo je
va`na turisti~ka
destinacija, a nalazi
se samo 25
kilometara od
Me|unarodnog
aerodroma Sarajevo.
SIAM
54
osanska piramida Sunca u Visokom
je za proteklih nekoliko godina postala
jedna od najposje}enijih turisti~kih
destinacija u Bosni i Hercegovini. Ovo
arheološko nalazište, koje ~esto zna izazvati
opre~na mišljenja svjetskih stru~njaka arheologa, ove godine }e opet posjetiti veliki
broj turista, stru~njaka, ali i volontera, koji
svake godine poma`u u otkrivanju novih detalja ovog arheološkog kompleksa.
B
Promjena historije
Antropolog Semir Osmanagi}, ~ije ime stoji
iza ovog projekta, ali i iza imena, tim povodom
osnovane Fondacije Arheološki park: Bosanska piramida Sunca, na predavanjima diljem
svijeta prenosi novosti o ovom arheološkom
otkri}u. Njegova sljede}a destinacija upravo
je Houston gdje je odr`ao novo predavanje o
Bosanskoj piramidi Sunca. Osmanagi} je
tokom proteklih godina na piramide dovodio
TURIZAM / TOURISM
Podrška iz svijeta
Osmanagi} tvrdi da je podru~je bosanskih piramida sada najaktivnijie arheološko nalazište u svijetu, a samo
tokom prošle godine posjetilo ga je više hiljada turista, koji su iz prve ruke
htjeli saznati informacije o nastanku
BOSNIAN PYRAMID OF THE SUN
New Domestic Tourist
Destination
For a brief period of time, this archeological site became an
important tourist destination and it is located only 25 km from the
Sarajevo International Airport.
osnian Pyramid of the Sun
in Visoko quickly became
the most visited tourist
destination in Bosnia and
Herzegovina. This archeological site, which often creates conflicting
opinions among the world's experts – archeologists, this year
will again visit large number of
tourists, experts, as well as volunteers that every year assist in discovery of the new details at this
archeological complex.
B
History Change
Anthropologist Mr. Semir Osmanagic, whose name stands behind
this project and lectures that
spread the news about this archeological wonder across the world,
used this discovery to establish the
besides a known place for high quality meet and leather, also an important tourist destination in
Bosnia and Herzegovina.
“The fact is that first European pyramids have been discovered in
Bosnia and Herzegovina, that they
are the largest in the world, that
they have most accurate site orientations in the world, that they are
made out of highest quality concrete, that they are the oldest, that
they have the largest network of
prehistoric underground tunnels,
that they have the largest ceramic
sculptures of eight tons that were
found in these tunnels,“ explains
Mr. Osmanagic with a lot of passion
and assurance, who also believes
that all of the above reinforces his
statement that “this discovery re-
According to the leading people at the Foundation, it is
a fact that the site of the Bosnian pyramids is currently
the most attractive archeological site in the world, which
last year alone visited several thousands of tourists that
personally wanted to get the information about the
origin of this archeological wonder
Archeological Park Foundation:
Bosnian Pyramid of the Sun.
Thereafter, his next destination was
Houston where he held a new lecture about the Bosnian Pyramid of
the Sun. During the last couple of
years, Mr. Osmanagic brought numerous world recognized archeologists to the pyramid that
confirmed authenticity of the site,
however, there is still a small number of experts that are disputing
such findings. Nevertheless, the
fact is that Visoko got the opportunity with its pyramids to become,
quires changes in all of the history
books that we have been learning
from thus far,“ from which, categorically, derive all of the previous
disputes.
“I often travel around the world and
promote new findings about the
Bosnian Pyramid of the Sun. For the
last couple of years since the discovery, every year there is an increase
in the number of tourists that come
to Visoko. Archeological Park Foundation: Bosnian Pyramid of the Sun
this year will again host hundreds of
volunteers that will arrive to B&H
55
SIAM
brojne svjetski priznate arheologe koji su
potvrdili autenti~nost lokacije, no nije
mali broj ni onih stru~njaka koji osporavaju takve nalaze. Kako god bilo,
~injenica je da je Visoko sa svojim piramidama dobilo priliku da, osim dobrog mesa i ko`e, postane i va`no
turisti~ko odredište na karti BiH.
“^injenica je da su prve evropske piramide otkrivene u BiH, da su najve}e
na svijetu, da imaju najprecizniju orijentaciju stranica na svijetu, da imaju
najkvalitetniji beton ikada proizveden,
da su najstarije, da imaju najve}u
mre`u prahistorijskih podzemnih
tunela, da imaju najve}e kerami~ke
skulpture od osam tona prona|ene u
tim tunelima,“ s puno strasti i vjere
pojašnjava Osmanagi} kojeg sve pobrojano u~vrš}uje u stajalištu da „sve
to tra`i mijenjanje svih knjiga historije
iz kojih smo do sada u~ili“, iz ~ega
opet, kategori~an je, proizilaze i sva
dosadašnja osporavanja.
“^esto putujem po svijetu i promoviram
nova saznanja o Bosanskoj piramidi
Sunca. Za ovih nekoliko godina od
otkri}a, svake godine raste interes turista koji dolaze u Visoko. Fondacija Arheološki park: Bosanska piramida Sunca i
ove }e godine ugostiti na stotine volontera koji }e doputovati u BiH i Visoko
kako bi sudjelovali u ovogodišnjoj Me|unarodnoj radnoj akciji volontera MRAV
2013. Do po~etka februara ove godine za
MRAV je apliciralo i potvr|eno više od 60
volontera iz Australije, Novog Zelanda,
SAD, Norveške, Njema~ke, Finske, ^eške, Danske, Velike Britanije, Kanade,
Meksika, Španije, Venecuele, Bugarske,
Škotske i Paragvaja. Po struci, radi se o
volonterima razli~itih profila, te }emo
tako i ove godine imati arheologe, geologe, doktore medicine, in`injere, brokere, gra|evinare, novinare, pravnike,
kompjuterske stru~njake, antropologe,
studente... Najstariji do sada prijavljeni
volonter ima 60 godina, a najmla|i, koji
}e do}i u pratnji jednog roditelja, ima 16
godina. Bez obzira na njihovo zanimanje
ili godine, svi oni imaju jednu zajedni~ku
stvar – `elju da pomognu u istra`ivanju
koje }e dovesti do novih historijskih ~injenica, te potpuno promijeniti dosadašnja shvatanja o fenomenu piramida“,
objašnjava Osmanagi}.
TURIZAM / TOURISM
ovog arheološkog ~uda.
“Istra`ivanje bosanskih piramida je postala najaktivnija
arheološka lokacija na svijetu. Samo tokom 2012. godine
smo imali više od 500 volontera i stru~njaka u Visokom iz
52 zemlje svijeta sa šest kontinenata. Radili smo na svim
piramidama i otkrili novih 250 metara prahistorijskih podzemnih tunela. Privukli smo, gotovo bez ikakve podrške
dr`ave, nekoliko desetina hiljada turista. Jedan od glavnih
ciljeva nam je iz tunela u}i u Piramidu Sunca. Radi se o
dugoro~nom interdisciplinarnom projektu, koji }e zauvijek
promijeniti lice doma}e nauke, ali i turizma i ekonomije“,
smatra Osmanagi}.
Od 2005. godine snimljeno je na desetke dokumentarnih filmova o ovom podru~ju, a najnoviji dokumentarac, koji je
mo`da i najzna~ajniji, prošle godine snimila je jedna od najve}ih svjetskih TV mre`a History Chanel, koja afirmativno
govori o postojanju bosanskih piramida, a njihovom pronalaza~u Semiru Osmanagi}u dat je prostor kao jednom
od vode}ih poznavalaca fenomena piramida u svijetu.
“History Channel je jedan od tri najve}a nau~no-dokumentarna TV kanala u svijetu. Autori su uvrstili bosanske
piramide u mre`u najzna~ajnijih svjetskih piramida. U
svom dokumentarcu postavljaju pitanje oko toga zbog
~ega zvani~na nauka onemogu}ava iskopavanje kineskih
i bosanskih piramida. History Channel prikazao je emisiju
Secrets of Pyramids u decembru prošle godine pred milionskim auditorijem u svijetu. Dokumentarac je prikazivao
piramide u Egiptu, Kini, Meksiku, Mauricijusu, BiH, Kanarskim otocima, Peruu, Boliviji, Guatemali, Sudanu, a
najviše prostora dato je egipatskim i našim piramidama“,
sa ponosom govori Osmanagi}.
KOMPLEKS
Bosanska dolina piramida
Bosanska dolina piramida, smatraju vode}i ljudi Fondacije, najve}i je svjetski kompleks piramidalnih gra|evina.
Sastoji se od Bosanske piramide Sunca (Viso~ica) koja je,
s visinom više od 220 metara, znatno viša od Keopsove
piramide kao i Bosanska piramida Mjeseca (Plješevica)
visoka 190 metara, Piramide bosanskog Zmaja (Buci) od
90 metara, te obra|enih uzvišenja Hrama Majke Zemlje
(Krstac) i Piramide Ljubavi (^emerac). Piramide Sunca,
Mjeseca i Zmaja formiraju pravilan jednakostrani~an
trougao s me|usobnom udaljenoš}u vrhova od 2.170
metara. Orijentacija stranica svih piramida je pravilna,
prema kosmi~kom sjeveru. U Zaklju~cima Prve me|unarodne nau~ne konferencije o Bosanskoj dolini piramida u augustu 2008. godine, 55 vode}ih svjetskih stru~njaka
Iskopane terase velika su
atrakcija za posjetitelje/
and Visoko, so they would participate in this year's International Labor Action MRAV 2013. Unitl the February of
this year, it has been confirmed that over 60 volunteers
applied to MRAV from countries such as Australia, New
Zeland, USA, Norway, Germany, Finland, Czech Republic,
Denmark, Great Britain, Canada, Mexico, Spain, Venezuela, Bulgaria, Scotland and Paraguay. These are the
volunteers with different professional backgrounds, so
this year we will again have archeologists, geologist, doctors of medicine, engineers, brokers, construction specialists, journalists, lawyers, computer experts,
anthropology experts, students ... So far the oldest registered volunteer is 60 years old and the youngest, who will
be accompanied by one of the parents, is 16 years old. Despite their profession or age, all of them have one thing in
common – desire to help the discovery that will lead to
new historical facts and completely change the current
understanding about the phenomenon called pyramids,”
explains Mr. Osmanagic.
World's Support
Mr. Osmanagic claims that the site of theBosnian pyramids is currently the most attractive archeological
site in the world, which last year alone visited several
thousands of tourists that personally wanted to get the
information about the origin of this archeological wonder. Just during the 2012 we had more than 500 volunteers and professionals in Visoko from 52 countries
and six continents. We worked on all of the pyramids
and discovered new 250 meters of the prehistoric underground tunnels. Without almost any support from
the local government, we still attracted tens of thousands of tourists. One of our main goals is to enter the
Pyramid of the Sun through the excavated tunnel. This
is a long term interdisciplinary project that will forever
change the face of domestic science, as well as
tourism and economy,“ said Mr. Osmanagic.
Since 2005, dozens of documentaries have been filmed
about this site and the latest documentary, which is perhaps the most significant one, was filmed last year by History Channel, one of the world's largest TV networks,
which confirmed the existence of the Bosnian pyramids,
and their discoverer Mr. Semir Osmanagic was recognized as one of the leading experts in the phenomenon of
the world pyramids.
"History Channel is one of the three largest scientific
documentary TV channels in the world. The authors included the Bosnian pyramids in the network of the world's most important pyramids. In the documentary they
ask the question why the official science institutions preclude excavation of the Chinese and Bosnian pyramids.
History Channel broadcasted the documentary Secrets
of the Pyramids in December of last year to worldwide
audience of millions of people. The documentary showed
the pyramids in Egypt, China, Mexico, Mauritius, Bosnia
and Herzegovina, Canary Islands, Peru, Bolivia, Guatemala, Sudan, but most of the time was given to Egyptian and our pyramids, " proudly says Mr. Osmanagic.
COMPLEX
Bosnian Valley of the Pyramids
Excavated terraces are big
attraction to visitors
SIAM
56
According to the leading people at the Foundation, the
TURIZAM / TOURISM
Bosanska piramida Mjeseca
Bosanska piramida Mjeseca je svojom visinom od 190
metara viša od Keopsove piramide u Egiptu (147 metara). Izgra|ena je kombinacijom obra|enih plo~a pješ~ara i gline. Kamenolomi za pješ~ar su locirani u
okolini, kao i izvor gline koja je slu`ila kao vezivo, vodo-
^injenica je da je podru~je bosanskih
piramida, tvrde vode}i ljudi Fondacije, sada
najaktivnijie arheološko nalazište
u svijetu, a samo tokom prošle godine
posjetilo ga je više hiljada turista, koji
su iz prve ruke htjeli saznati informacije
o nastanku ovog arheološkog ~uda
nepropusni materijal i izolacija. Dizajn piramide je terasast što je jedinstven slu~aj u svijetu piramida. Gornji
sloj plo~a pješ~ara je lijepljen. Izme|u dva sloja prona|en je organski materijal na arheološkoj sondi broj 20
na zapadnoj strani piramide koji je, prema radiokarbonskoj analizi Instituta za fiziku Sleskog univerziteta iz Gliwica (Poljska, 2011.), star 10.350 godina p.n.e. Na taj
na~in je nau~no potvr|ena iznimna starost gradnje Bosanske piramide Mjeseca koja je starija od kultura Sumera, Babilona i drevnog Egipta.
Institut za materijale Univerziteta u Zenici potvrdio je
da je razli~ita ~vrsto}a i poroznost pojedinih plo~a pješ~ara u istom redu, što potvr|uje da su plo~e obra|ivane
od pješ~ara sa razli~itih dubina u kamenolomima. Ina~e,
pješ~ar je gra|evinski materijal koji se i danas koristi u
gradnji zbog dobrih karakteristika. Ispod Bosanske piramide Mjeseca nalazi se vodena akumulacija koja je
povezana vodotokovima s piramidama Zmaja i Sunca.
Podzemni tuneli KTK
Podzemni tuneli na teritoriji firme KTK, u blizini rijeke Bosne ponovno su otkriveni 2006. godine. Fondacija je o~istila i podgradila 150 metara tunela. Njihova visina je tri
Pronalasci su utvrdili
postojanje kvalitetnog betona/
The findings confirmed
existence of the quality concrete
Bosnian Valley of the Pyramids is considered to be the
world's largest complex of pyramid structures. It includes the Pyramid of the Sun (Visocica), which is with its
height of over 220 meters much higher than the Cheops
Pyramid, same as the Bosnian Pyramid of the Moon
(Pljesevica) with190 meters in height, the Bosnian Pyramid of the Dragon (Buci) with 90 meters in height, as
well as the processed elevations of the Temple of the
Mother Earth (Krstac) and Pyramid of Love (Cemerac).
Pyramid of the Sun, Moon and Dragon form a regular
equilateral triangle with a distance of 2.170 meters between each of their peaks. Orientation of the pyramids’
sides is straight and pointed to the cosmic north. At the
Conclusions of the First International Scientific Conference on Bosnian Valley of the Pyramids, which took place
in August of 2008, 55 leading experts from 13 countries
concluded that "the Bosnian pyramids are archeological
phenomenon that should be intensively investigated."
Ground penetration and thermal recording confirmed the
existence of the passages and chambers inside of the pyramids. Analysis of the block samples, which cover the
Bosnian Pyramid of the Sun, at the Institute for Materials
in Bosnia and Herzegovina, France, and Italy confirmed
that this material is indeed a very high quality concrete.
According to a radiocarbon analysis conducted in 2011 in
Poland and soil analysis of the Bosnian pyramid, it was
established that the pyramids were built more than 10,000
years ago. Underground labyrinth beneath the city of Visoko extends more than several kilometers in length and
consists from number of passages, rooms and artificial
groundwater lakes. The beginning of research was officially initiated in April of 2005, right after Mr. Semir Osmanagic gave the hypothesis that a complex of pyramids
with a network of underground tunnels exists on the teritory of Bosnia and Herzegovina. Today, this is the world's
largest archeological research project that attracts tens
of thousands of tourists every year to Visoko.
Bosnian Pyramid of the Moon
Bosnian Pyramid of the Moon with its height of 190 meters is higher than the Cheops Pyramid in Egypt (147
meters). It was built out of treated panels of sandstone
and clay. The sandstone quarries are located in the vicinity, as well as the source of clay that was used as a
binder, waterproof material and insulation. The design of
the pyramid is terrace looking, which is unique for the
world of pyramids. The upper layer of sandstone slab is
glued to the base. Organic material was found between
the two layers in the archeological probe number 20 at
the west side of the pyramid that, according to the radiocarbon analysis at the Physics Institute of the Silesia
University in Gliwice (Poland 2011), dates from year
10,350 BC. This way it has been scientifically confirmed
the great antiquity of the Bosnian Pyramid of the Moon
57
SIAM
iz 13 zemalja zaklju~ilo je da su “bosanske piramide arheološki fenomen kojeg treba intenzivno istra`ivati.” Georadarska i termalna snimanja piramida potvrdila su
postojanje prolaza i prostorija unutar piramida. Analize
uzoraka blokova s Bosanske piramide Sunca na institutima za materijale u BiH, Francuskoj i Italiji pokazale su da
je rije~ o betonu najbolje kvalitete, kojim je prekrivena piramida. Prema radiokarbonskim analizama provedenim
2011. godine u Poljskoj i pedološkim analizama bosanske
piramide su gra|ene prije više od 10.000 godina.
Podzemni labirint ispod Visokog pru`a se desetine kilometara i sastoji se od prolaza, prostorija i vješta~kih podzemnih jezera. Istra`ivanja su zapo~eta u aprilu 2005.
godine, kada je Semir Osmanagi} postavio hipotezu o
postojanju kompleksa piramida i mre`e podzemnih
tunela. Danas je ovo istra`ivanje najve}i svjetski arheološki projekt koji privla~i desetine hiljada turista u Visoko
svake godine.
TURIZAM / TOURISM
metra, a širina 2,5 metra. Fragmenti kamenih krugova prona|eni su u obrušenom materijalu. Jedan od postoje}ih
tunela pru`a se u smjeru Bosanske piramide Mjeseca, a
drugi prema Bosanskoj piramidi Sunca. Podzemna prostorija otkrivena je 2007. godine i ubrzo nakon toga po~ela
je da u nju prodire voda onemogu}avaju}i dalji rad. Pretpostavka je da je rije~ o vodi iz rijeke Fojnice ispod koje
tunel prolazi prema Bosanskoj piramidi Sunca.
Prolazi ispod kompleksa
Ispod Bosanske doline piramida izgra|ena je kompleksna mre`a prolaza, raskrsnica, prostorija i podzemnih
vodenih akumulacija. Otkri}e ovog labirinta najavio je
pronalaza~ bosanskih piramida Semir Osmanagi} u
svojoj knjizi iz 2005. godine baziraju}i svoju hipotezu na
construction that is older than the culture of Sumerian,
Babylon and ancient Egypt.
Institute for Materials at the University of Zenica confirmed the different strength and porosity of the individual
sandstone slabs found in the same line, which confirms
that the sandstone slabs were excavated from the different depths in the quarries. Otherwise, sandstone is the
construction material that is used to this day in construction due its proven characteristics. Beneath the Pyramid
of the Moon there is an accumulation of water streams
connected to the pyramids of the Sun and Dragon.
Underground Tunnels KTK
Underground tunnels found on territory of the company KTK were rediscovered in 2006 near the river
Bosnia. The Foundation has cleared and stabilized 150
meters of the tunnels. Their height is three meters and
width is 2.5 meters. Fragments of stone circles were
found in the abraded material. One of the existing tunnels stretches into the direction of the Pyramid of the
Moon, and the other one into the Pyramid of the Sun.
Underground room was first discovered in 2007, but
shortly thereafter water began to penetrate into the
room preventing the further work. The assumption is
that this is the water from the river Fojnica, beneath
which the tunnel runs to the Pyramid of the Sun.
Tunnels Underneath of the Complex
Sa velikom pa`njom
prati se rad stru~njaka/
Professionals' work is
followed with great
attention
sli~nim primjerima podzemnih tunela u Egiptu, Kini i
Meksiku. Do tada se u Visokom smatralo da je niski ulaz
i pedesetak metara tunelskog prolaza prirodna pe}ina.
Fondacija je upornim višegodišnjim radom potvrdila da
se u konglomeratu nalazi podzemni labirint koji se
pru`a desetinama kilometara. Udaljenost od ulaza pa
do Bosanske piramide Sunca iznosi 2,9 kilometara.
Vidljiva su najmanje dva kulturna sloja: graditelji labirinta (više od 12.000 godina) i civilizacija koja je sve
tunele i prostorije zatrpala šljunkovitim materijalom
prije 5.000 godina. Materijal koji je izba~en tokom gradnje tunela upotrijebljen je za pravljenje betona kojim je
prekrivana Bosanska piramida Sunca. U labirintu ne
postoje negativna zra~enja: kosmi~ka (Hartmanove,
Kirijeve i Snajderove mre`e), prirodna radioaktivnost ili
negativna energija iz podzemnih vodenih tokova. Stoga
je ova lokacija jedna od najsigurnijih na planeti i
omogu}avala je zaštitu zdravlja i revitalizaciju tijela. Aktivnost Fondacije svodi se na ~iš}enje postoje}ih prahistorijskih tunela od unijetog šljunkovitog materijala i
osiguravanja drvenom podgradom tunelskih prolaza koji
vode prema Bosanskoj piramidi Sunca. Cirkulacija
zraka je izvanredna i postignuta je razli~itom visinom
stropova koji su uzrokovali razli~it potisak i prirodnu
ventilaciju. Nagib tunela je 1,5 stepen što je omogu}avalo finu drena`u vode. Koncentracija negativnih jona,
koji ~iste atmosferu od bakterija i virusa, nekoliko je desetina viša od prosje~ne i to objašnjava blagotvoran utjecaj tunela na ljudski organizam. SIAM
58
Underneath of the Bosnian Pyramid there is a complex
network of passes, crossroads, premises and underground water reservoirs. Discoverer of the Bosnian pyramids,
Mr. Semir Osmanagic, announced the discovery of this labyrinth in his book, which was published in 2005, basing
his hypothesis on the similar examples of underground tunnels in Egypt, China and Mexico. Before that people in Visoko thought that the low entrance and fifty meters of the
tunnel passage were elements of a natural cave. After the
years of hard and persistent work, Foundation confirmed
that this is an underground labyrinth inside of the conglomerate that is stretching tens of kilometers in length. Distance from the entrance to the Pyramid of the Sun is 2.9
kilometers. There are at least two cultural layers visible:
labyrinth builders (more than 12,000 years ago) and civilization that buried the tunnels and rooms with gravel material 5,000 years ago. Material that was excavated during
the construction of the tunnel was used to make the concrete that Bosnian Pyramid of the Sun was covered with.
In the labyrinth there is no negative radiation: cosmic (Hartman, Rents and Snyder network), natural radioactivity
or negative energy from the underground water supplies.
Therefore, this location is one of the safest on the planet
that allowed health protection and body revitalization. Activities of the Foundation include cleaning of the existing
prehistoric tunnels from present gravel materials and securing the tunnel passages that lead to the Pyramid of
the Sun with the wooden support. The air circulation is
excellent and it is achieved thanks to the variation in the
ceiling heights that caused different thrust and natural
ventilation. The slope of the tunnel is 1.5 degrees, which
allowed fine drainage of water. The concentration of the
negative ions, which clean the atmosphere from bacteria
and viruses, is a few tenth higher than the average and
that explains the beneficial effects that the tunnel has on
human body. PROMO
Pegasus Airlines po~eo letove
sa Sarajevskog aerodroma
astavljaju}i sa širenjem svoje mre`e, Pegasus Airlines predstavio je redovnu avionsku liniju Sarajevo-Istanbul koja je uspostavljena 28. februara.
Tim povodom odr`ana je konferencija za medije
na kojoj je menad`ment kompanije Pegasus Airlines
predstavio svoje planove u BiH.
Ali Sabanci, predsjednik kompanije Pegasus Airlines i
Guliz Ozturk, potpredsjednica kompanije, istakli su da je
Pegasus utvrdio svoje prisustvo na Balkanu dodavši Sarajevo kao petu destinaciju u regiji.
“Pegasus ~ini letenje jednostavnim i pristupa~nim. Sada
pru`amo usluge na ukupno 68 destinacija u 27 zemalja, a
naša linija za Sarajevo je peta destinacija koju pokrivamo
na Balkanu, poslije Bukurešta, Prištine, Skoplja i Beograda. U~inili smo avioprijevoz pristupa~nijim u regiji, šire}i
našu mre`u letova na Balkan, uz Evropu, Kavkaz i Srednji
istok. Pegasus je demokratizirao letenje u Turskoj, ~ine}i
ga prirodnim pravom gra|ana. U 2012. godini, broj putnika
na doma}im i me|unarodnim linijama pove}an je za 20
posto u odnosu na prethodnu godinu i dosegao je 13,6 miliona, što ~ini ukupno 52,4 miliona prevezenih putnika od
prvog leta 2005. godine. Izme|u 2005. i 2012. godine, prevezli smo 27 posto putnika uz cijene ni`e od 42 KM i 74 posto uz cijene koje su ni`e od 84 KM”, rekao je Sabanci ,
koji je tako|er naglasio potencijal balkanske regije.
“Vjerujemo u potencijal koji nudi Balkan, te u potencijal i
prilike koje postoje za Pegasus na Balkanu, Kavkazu i
N
Srednjem istoku i koje predstavljaju prioritet za nas. Prevezli smo 220.000 putnika na Balkanu otkad smo predstavili svoju prvu liniju za Bukurešt, u maju 2011. godine.
S obzirom na pove}an broj turista koji dolaze u Sarajevo i
cijelu BiH, vjerujemo da }emo biti u prilici predstaviti Pegasus na~in letenja što ve}em broju putnika. Nudimo pristupa~ne cijene, redovne letove bez kašnjenja i nove avione.
Usluge koje nudi Pegasus }e bez sumnje donijeti korist
Sarajevu”, dodao je Sabanci.
Letovi na liniji Sarajevo –Istanbul po~eli su 28. februara, a
putnici su u mogu}nosti letjeti u Istanbul svakog ponedjeljka, utorka, srijede, ~etvrtka i nedjelje, sa cijenama
po~evši od 49,99 eura. Pegasus Airlines Officialy Started Flying
from the Sarajevo Airport
ithin the continuous expansion of its business
networks, Pegasus Airlines introduced a regular
flight service on the route Sarajevo-Istanbul,
which was officially established on February 28th.
For that occasion, a press conference was held at which
the Pegasus Airlines management unveiled their business
plans for Bosnia and Herzegovina.
Mr. Ali Sabanci, President of the Pegasus Airlines, and Mr.
Guliz Ozturk, Vice President of the company, said at the
conference that the Pegasus has consolidated its presence on the Balkans by adding Sarajevo as their fifth destination in the region.
"Pegasus makes flying simple and affordable. We currently offer our services in 68 destinations of 27 countries,
and route to Sarajevo is the fifth destination that we cover
on the Balkans after Bucharest, Pristina, Skopje and Belgrade. We made air transportation more affordable in the
region by expanding our network of flights on the Balkans
next to the Europe, Caucasus, and Middle East. Pegasus
has democratized flying in Turkey, making it a natural right
for all the citizens. In 2012, our number of passengers, on
domestic and international flights, was increased by 20
percent compared to the previous year and reached the
total of 13.6 million passengers, which all together makes
W
SIAM
60
the total of 52.4 million carried passengers since the first
flight in 2005. Between the period of 2005 and 2012, 27 percent of our carried passengers purchased their flight tickets at 42 KM or bellow and 74 percent at 84 KM or below,
"said Mr. Sabanci, who also pointed out once again the potential of the Balkans region.
"We believe in the potential of the Balkans region, as well
as the potential and opportunities that exists for the Pegasus in the Balkans, Caucasus and Middle East, which are
all of interest to us. We transported 220,000 passengers in
the Balkans since the introduction of our first flight route
to Bucharest in May of 2011. Due to the rising number of
tourists that are coming to Sarajevo and other parts of
Bosnia and Herzegovina, we believe that we will be able to
present the Pegasus way of flying to as many passengers
as possible. We offer affordable prices, regular flights
without delays, and new aircrafts. The services offered by
the Pegasus will without any doubt benefit the city of Sarajevo, " added Mr. Sabanci.
Flights on the route Sarajevo-Istanbul were officially
opened on February 28th, and passengers now have the
option to fly to Istanbul every Monday, Tuesday, Wednesday, Thursday and Sunday of the week at the very affordable price starting at only 49.99 EUR. RASPORED LETENJA / FLIHGT SCHEDULE
J. P. ME\UNARODNI AERODROM “SARAJEVO” D.O.O.
Vrijedi do izdavanja
novog reda letenja
LJETNI RED LETENJA
Datum izrade:
21. 03.13
Zadani period pregleda:
31. 03.13-26.10.13
PONEDJELJAK/MONDAY
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
01.04.13
01.04.13
01.04.13
29.04.13
01.04.13
01.04.13
01.04.13
01.04.13
01.04.13
01.04.13
01.04.13
22.04.13
29.04.13
01.04.13
01.04.13
01.04.13
01.04.13
01.04.13
22.04.13
01.04.13
01.04.13
03.06.13
19.08.13
01.04.13
24.06.13
01.04.13
01.04.13
01.04.13
01.04.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
21.10.13
17.06.13
23.09.13
21.10.13
12.08.13
21.10.13
21.10.13
21.10.13
21.10.13
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
TK 1021
RAC 7001
SOP 4120
PC 729
JA 307
LH 1730
ISTANBUL
ANCONA
BEOGRAD
ISTANBUL
ZURICH
MUNICH
07:55
08:15
11:00
11:20
11:45
12:25
JA 107
TK 1023
OS 757
ISTANBUL
ISTANBUL
VIENNA
13:00
13:15
14:15
OU 344
JP 700
JA 603
ZAGREB
LJUBLJANA
SKOPJE
15:45
16:05
16:05
DY 1912
OSLO
23 DY 1912
OSLO
24 TK 1025
ISTANBUL
25 DY 1912
OSLO
26 OS 759
VIENNA
27 JU 108
BEOGRAD
28 JA 407 COPENHAGEN
29 OU 342
ZAGREB
19:20
19:20
19:35
20:25
21:25
22:00
22:00
22:50
OU 341
JU 109
JA 306
JA 106
OS 760
TK 1022
ZAGREB
BEOGRAD
ZURICH
ISTANBUL
VIENNA
ISTANBUL
06:30
06:30
06:45
07:00
07:35
08:50
PC 730
ISTANBUL
12:00
LH 1731
JA 602
MUNICH
SKOPJE
13:10
13:00
TK 1024
ISTANBUL
OS 758
VIENNA
JA 406 COPENHAGEN
OU 345
ZAGREB
JP 701
LJUBLJANA
SOP 4121
RAC 9002
DY 1913
DY 1913
TK 1026
DY 1913
BEOGRAD
ANCONA
OSLO
OSLO
ISTANBUL
OSLO
14:10
15:00
14:15
16:15
16:35
16:35
17:55
20:00
20:00
20:35
21:05
redovni
redovni
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
Va`i do
UTORAK/TUESDAY
1
2
3
4
5 TK 1021
6
7 RAC 7001
8 SOP 4120
9 LH 1730
10
11
12
13
SIAM
62
4U 492
JA 107
OS 757
PC 729
ISTANBUL
07:55
ANCONA
BEOGRAD
MUNICH
KOELN
ISTANBUL
VIENNA
ISTANBUL
10:35
11:25
12:25
12:35
13:00
14:15
15:25
JU 109
OU 341
JA 106
OS 760
TK 1022
JA 106
BEOGRAD
ZAGREB
ISTANBUL
VIENNA
ISTANBUL
ISTANBUL
06:30
06:30
07:00
07:35
08:50
10:00
LH 1731
4U 493
MUNICH
KOELN
13:10
13:15
OS 758
PC 730
VIENNA
ISTANBUL
15:00
16:05
redovni
redovni
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
02.04.13
02.04.13
07.05.13
02.04.13
02.04.13
02.04.13
02.04.13
02.04.13
02.04.13
02.04.13
07.05.13
02.04.13
02.04.13
22.10.13
22.10.13
22.10.13
22.10.13
22.10.13
30.04.13
22.10.13
22.10.13
22.10.13
22.10.13
22.10.13
22.10.13
22.10.13
RASPORED LETENJA / FLIHGT SCHEDULE
UTORAK/TUESDAY
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
14 OU 344
ZAGREB
15 JA 107
ISTANBUL
16 JP 700
LJUBLJANA
17
18
19 TK 1025
ISTANBUL
20 DY 3286 COPENHAGEN
21 OS 759
VIENNA
22 JU 108
BEOGRAD
23 OU 342
ZAGREB
02.04.13
02.04.13
02.04.13
02.04.13
02.04.13
02.04.13
25.06.13
02.04.13
02.04.13
02.04.13
22.10.13
30.04.13
22.10.13
22.10.13
22.10.13
22.10.13
13.08.13
22.10.13
22.10.13
22.10.13
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
15:45
16:00
16:05
19:35
20:50
21:25
22:00
22:50
OU 345
ZAGREB
JP 701
LJUBLJANA
SOP 4121
BEOGRAD
RAC 9002
ANCONA
TK 1026
ISTANBUL
DY 3287 COPENHAGEN
16:15
16:35
16:35
17:55
20:35
21:30
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
SRIJEDA/WEDNESDAY
ISTANBUL
RAC 7001
ANCONA
PC 729
ISTANBUL
SOP 4120
BEOGRAD
LH 1730
MUNICH
JA 307 ZURICH/B.LUKA
JA 107
OS 757
KU 153
17 OU 344
18 JA 107
19 JP 700
20 JA 603
21
22
23 TK 1025
24 DY 4343
25 OS 759
26 JU 108
27 OU 342
ISTANBUL
VIENNA
KUWAIT/
ISTANBUL
ZAGREB
ISTANBUL
LJUBLJANA
SKOPJE
ISTANBUL
STOCKHOLM
VIENNA
BEOGRAD
ZAGREB
07:55
10:35
11:20
11:25
12:25
12:30
13:00
14:15
15:40
15:45
16:00
16:05
16:05
19:35
20:30
21:25
22:00
22:50
06:15
06:30
06:30
07:00
07:35
08:50
10:00
PC 730
ISTANBUL
12:00
LH 1731
MUNICH
13:10
JA 602
SKOPJE
13:00
OS 758
KU 154
VIENNA
KUWAIT
15:00
16:40
OU 345
ZAGREB
16:15
JP 701
LJUBLJANA
16:35
SOP 4121
BEOGRAD
RAC 9002
ANCONA
TK 1026
ISTANBUL
DY 4344 STOCKHOLM
16:35
17:55
20:35
21:10
redovni
redovni
redovni
redovni
redovni
redovni
redovni
kargo
redovni
kargo
redovni
redovni
redovni
redovni
redovni
redovni
03.04.13
03.04.13
03.04.13
01.05.13
03.04.13
03.04.13
03.04.13
03.04.13
03.04.13
03.04.13
03.04.13
03.04.13
24.04.13
01.05.13
03.04.13
07.08.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
24.04.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
18.09.13
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
03.04.13
03.04.13
03.04.13
24.04.13
03.04.13
03.04.13
03.04.13
26.06.13
03.04.13
03.04.13
03.04.13
23.10.13
24.04.13
23.10.13
23.10.13
23.10.13
23.10.13
23.10.13
14.08.13
23.10.13
23.10.13
23.10.13
63
SIAM
TK 1021
JA 306 B.LUKA/ZURICH
OU 341
ZAGREB
JU 109
BEOGRAD
JA 106
ISTANBUL
OS 760
VIENNA
TK 1022
ISTANBUL
JA 106
ISTANBUL
RASPORED LETENJA / FLIHGT SCHEDULE
J. P. ME\UNARODNI AERODROM “SARAJEVO” D.O.O.
Vrijedi do izdavanja
novog reda letenja
LJETNI RED LETENJA
Datum izrade:
21. 03.13
Zadani period pregleda:
31. 03.13-26.10.13
^ETVRTAK/THURSDAY
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
04.04.13
04.04.13
02.05.13
04.04.13
04.04.13
27.06.13
04.04.13
04.04.13
04.04.13
06.06.13
22.08.13
04.04.13
02.05.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
04.04.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
15.08.13
25.04.13
24.10.13
24.10.13
20.06.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
25.04.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
24.10.13
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
25.10.13
25.10.13
25.10.13
25.10.13
30.08.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
TK 1021
DY 1912
ISTANBUL
OSLO
07:55
08:50
RAC 7001
SOP 4120
DY 1912
DY 1912
LH 1730
JA 107
TK 1023
OS 757
PC 729
OU 344
JA 107
ANCONA
BEOGRAD
OSLO
OSLO
MUNICH
ISTANBUL
ISTANBUL
VIENNA
ISTANBUL
ZAGREB
ISTANBUL
10:35
11:25
12:20
12:20
12:25
13:00
13:15
14:15
15:25
15:45
16:00
4U 492
TK 1025
OS 759
JU 108
OU 342
KOELN
ISTANBUL
VIENNA
BEOGRAD
ZAGREB
19:25
19:35
21:25
22:00
22:50
JU 109
OU 341
JA 106
OS 760
TK 1022
DY 1913
JA 106
BEOGRAD
ZAGREB
ISTANBUL
VIENNA
ISTANBUL
OSLO
ISTANBUL
06:30
06:30
07:00
07:35
08:50
09:30
10:00
DY 1913
DY 1913
LH 1731
OSLO
OSLO
MUNICH
13:00
13:00
13:10
TK 1024
OS 758
PC 730
OU 345
ISTANBUL
VIENNA
ISTANBUL
ZAGREB
14:10
15:00
16:05
16:15
SOP 4121
RAC 9002
4U 493
TK 1026
BEOGRAD
ANCONA
KOELN
ISTANBUL
16:35
17:55
20:05
20:35
redovni
redovni
redovni
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
PETAK/FRIDAY
SIAM
64
4U 492
TK 1021
RAC 7001
PC 729
SOP 4120
LH 1730
JA 107
TK 1023
OS 757
KOELN
ISTANBUL
ANCONA
ISTANBUL
BEOGRAD
MUNICH
ISTANBUL
ISTANBUL
VIENNA
07:35
07:55
10:35
11:20
11:25
12:25
13:00
13:15
14:15
OU 341
JU 109
JA 106
OS 760
4U 493
TK 1022
ZAGREB
BEOGRAD
ISTANBUL
VIENNA
KOELN
ISTANBUL
06:30
06:30
07:00
07:35
08:15
08:50
PC 730
ISTANBUL
12:00
JA 602
LH 1731
SKOPJE
MUNICH
11:45
13:10
TK 1024
ISTANBUL
OS 758
VIENNA
JA 406 COPENHAGEN
14:10
15:00
14:15
redovni
redovni
redovni
redovni
redovni
redovni
kargo
redovni
kargo
redovni
redovni
redovni
redovni
redovni
redovni
05.04.13
05.04.13
03.05.13
05.04.13
26.07.13
05.04.13
05.04.13
05.04.13
05.04.13
26.04.13
05.04.13
03.05.13
05.04.13
05.04.13
05.04.13
RASPORED LETENJA / FLIHGT SCHEDULE
PETAK/FRIDAY
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
16 JA 603
SKOPJE
17
18 OU 344
ZAGREB
19 JP 700
LJUBLJANA
20
21
22 TK 1025
ISTANBUL
23 OS 759
VIENNA
24 JA 307 ZURICH/B.LUKA
25 JU 108
BEOGRAD
26 JA 407 COPENHAGEN
27 OU 342
ZAGREB
26.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
05.04.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
25.10.13
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
14:55
15:45
16:05
19:35
21:25
21:55
22:00
22:00
22:50
JA 306 B.LUKA/ZURICH
OU 345
ZAGREB
JP 701
LJUBLJANA
SOP 4121
BEOGRAD
RAC 9002
ANCONA
TK 1026
ISTANBUL
15:30
16:15
16:35
16:35
17:55
20:35
redovni
redovni
redovni
redovni
kargo
kargo
redovni
redovni
redovni
redovni
redovni
redovni
SUBOTA/SATURDAY
07:55
09:50
12:25
12:30
13:00
14:15
14:35
14:35
14:40
15:25
15:40
16:00
16:25
19:20
19:20
19:35
20:00
20:15
21:25
22:00
22:50
JA 306 B.LUKA/ZURICH
JU 109
BEOGRAD
OU 341
ZAGREB
JA 106
ISTANBUL
OS 760
VIENNA
TK 1022
ISTANBUL
DY 4344 STOCKHOLM
JA 106
ISTANBUL
LH 1731
MUNICH
06:15
06:30
06:30
07:00
07:35
08:50
10:30
10:00
13:10
OS 758
4U 493
4U 493
KU 154
15:00
15:15
15:15
15:40
PC 730
PC 4731
VIENNA
KOELN
KOELN
ISTANBUL
/KUWAIT
ISTANBUL
ISTANBUL
4U 493
4U 2497
4U 2497
TK 1026
4U 2497
DY 4344
KOELN
STUTTGART
STUTTGART
ISTANBUL
STUTTGART
STOCKHOLM
17:05
20:00
20:00
20:35
20:40
20:55
16:05
16:20
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
06.04.13
06.04.13
06.04.13
04.05.13
06.04.13
06.04.13
26.10.13
06.04.13
06.04.13
06.04.13
04.05.13
06.04.13
06.04.13
08.06.13
10.08.13
26.10.13
26.10.13
26.10.13
26.10.13
26.10.13
26.10.13
26.10.13
27.04.13
26.10.13
26.10.13
26.10.13
26.10.13
25.05.13
26.10.13
21.09.13
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
06.04.13
20.04.13
06.04.13
01.06.13
06.04.13
14.09.13
06.04.13
07.09.13
13.04.13
06.04.13
06.04.13
06.04.13
26.10.13
20.04.13
27.04.13
01.06.13
31.08.13
26.10.13
26.10.13
07.09.13
19.10.13
26.10.13
26.10.13
26.10.13
65
SIAM
1
2
3
4
5
6 TK 1021
ISTANBUL
7 DY 4343 STOCKHOLM
8
9 LH 1730
MUNICH
10 JA 307 ZURICH/B.LUKA
11 JA 107
ISTANBUL
12 OS 757
VIENNA
13 4U 492
KOELN
14 4U 492
KOELN
15 KU 153
KUWAIT/
ISTANBUL
16 PC 729
ISTANBUL
17 PC 4730
ISTANBUL
18 JA 107
ISTANBUL
19 4U 492
KOELN
20 4U 2496 STUTTGART
21 4U 2496 STUTTGART
22 TK 1025
ISTANBUL
23 4U 2496 STUTTGART
24 DY 4343 STOCKHOLM
25 OS 759
VIENNA
26 JU 108
BEOGRAD
27 OU 342
ZAGREB
RASPORED LETENJA / FLIHGT SCHEDULE
J. P. ME\UNARODNI AERODROM “SARAJEVO” D.O.O.
Vrijedi do izdavanja
novog reda letenja
LJETNI RED LETENJA
Datum izrade:
21. 03.13
Zadani period pregleda:
31. 03.13-26.10.13
NEDJELJA/SUNDAY
SIAM
66
ODLAZAK/DEPARTURE
DOLAZAK/ARRIVAL
Destinacija Vrijeme/Lok Broj linije Destinacija Vrijeme/Lok Tip OP Va`i od
R.B. Broj linije
Va`i do
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
28.04.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
28.04.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
20.10.13
TK 1021
ISTANBUL
07:55
LH 1730
JA 107
TK 1023
OS 757
JA 603
PC 729
MUNICH
ISTANBUL
ISTANBUL
VIENNA
SKOPJE
ISTANBUL
12:25
13:00
13:15
14:15
14:55
15:25
OU 344
ZAGREB
JA 107
ISTANBUL
JP 700
LJUBLJANA
TK 1025
ISTANBUL
OS 759
VIENNA
JA 307 ZURICH/B.LUKA
JU 108
BEOGRAD
OU 342
ZAGREB
15:45
16:00
16:05
19:35
21:25
21:55
22:00
22:50
JU 109
OU 341
JA 106
OS 760
TK 1022
JA 106
JA 602
LH 1731
BEOGRAD
ZAGREB
ISTANBUL
VIENNA
ISTANBUL
ISTANBUL
SKOPJE
MUNICH
06:30
06:30
07:00
07:35
08:50
10:00
11:45
13:10
TK 1024
OS 758
ISTANBUL
VIENNA
14:10
15:00
PC 730
ISTANBUL
JA 306 B.LUKA/ZURICH
OU 345
ZAGREB
16:05
15:30
16:15
JP 701
TK 1026
16:35
20:35
LJUBLJANA
ISTANBUL
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
redovni
31.03.13
31.03.13
05.05.13
31.03.13
31.03.13
31.03.13
28.04.13
31.03.13
05.05.13
31.03.13
31.03.13
28.04.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
31.03.13
Hotel Savoy ****
Opatija, M.Tita 129
tel: 00 385 51 710 500 fax: 00 385 51 272-680
www.hotel-savoy.hr [email protected]
Hotel Savoy je smješten
u samom središtu Opatije,
tik uz more i poznatu
Opatijsku šetnicu
Lungomare duga~ku
12 km. Nakon drugog
svjetskog rata djeluje
pod imenom Dubrovnik
te je uvršten me|u
zašti}ene spomenike
kulture. Hotel raspola`e
s 22 standardne sobe koje
gotovo sve imaju balkon i
pogled na more.
Osim standardnih soba u
ponudi ima 8 superior
soba te 2 rezident
apartmana.
Sve superior sobe kao i
apartmani imaju direktan
pogled na more i balkon.
U sobama i javnim
prostorijama hotela
besplatan be`i~ni
pristup internetu.
U sastavu hotela nalazi
se sala za sastanke,
bazen sa sun~alištem,
wellness, restoran, aperitiv
bar sa terasom, sala za
sastanke, frizerski salon i
privatan parking.
U neposrednoj blizini
hotela smješten je manji
ugostiteljsko zabavni
centar (caffe barovi,
vinoteka, slasti~arna,
trgovine nakita, casina,
diskoteka). Direktno ispod
hotela nalazi se i hotelska
pla`a s grill–restoranom,coctail barom i
diskotekom Colosseum.

KULTURNI TURIZAM Bosna i Hercegovina baštini bogato kulturno

Nedžad Koldžo

O B A V J E Š T E NJ E

2014-01 Newsletter AHK Bosnien und Herzegowina

IDEOLOGIJA. POLITIKA. BIBLIOTEKARSTVO Sedmi međunarodni

PDF format prijave - Plivacki klub H2O

Otvori - Sarajevo International Airport

Biografija - Fakultet islamskih nauka u Sarajevu

PRESS MAPA Film - Beneath the sky

ZAHTJEV ZA DOSTAVLJANJE PONUDE