MU0016-Performance Management and Appraisal

Winter-2015
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Master of Business Administration - MBA Semester 4
MU0016-Performance Management and Appraisal
(Book ID: B1868)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10
marks 6 X 10=60.
Q1. Discuss the principles and dimensions of Performance Management.
Answer. Principles of Performance Management:
1. Be honest and open – good performance management relies on a good relationship.
2. Keep it simple – keep the emphasis on development and performance, and keep the paper work and
process simple.
3. Keep in touch – use mini-reviews to build towards a performance review.
4. Make goals interesting, challenging and engaging – this is what really motivates people to achieve.
5. Pull together – align individual’s goals with team and organizational goals.
Q2. What are the key contents of a Performance Agreement? Explain.
Answer. Performance Agreements Lead to Improved Organizational Results
General Accounting Office (GAO) report released, found results-oriented performance agreements
between agency leaders and senior political and career executives led to improved organizational results.
The report, Emerging Benefits from Selected Agencies' Use of Performance Agreements, centred on the
implementation of performance agreements in three agencies—Veterans Health Administration, the
Department of Transportation, and the Office of Student Financial Assistance within the Department of
Education.
Q3. Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct
the Performance Appraisal Process. What according to you is its purpose? Describe the entire
Performance Appraisal process.
Answer. Organization uses performance appraisals for Evaluation and Developmental purposes to improve
the human resources of an organization by human resources of an organization.
The purpose of performance appraisal:
1. Evaluation:
To let employees know where they stand relative to performance objectives and standards. An effective
entails the following:
• Establishes performance standards that are measurable performance standards.
Q4. Discuss the skills that a line manager requires for effective Performance Management.
Answer. Some managers inspire, some motivate, and others fail miserably to engage their employees. The
entertainment industry seems to have created the ultimate formula for the “bad manager” character, so
why can’t real managers understand how to be effective? When employees choose to leave a position, it’s
often because of their manager or relationships with people in their working environment.
5 skills that your line managers must have:
Q5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance
Management.
Answer. Importance of ethics in PM
When it comes to project management, ethics are extremely important in gaining the support of the
project team. Ethics are defined as the moral values, beliefs, and rules that one upholds in their life on the
job and personally to ensure right from wrong.
Ethical Issues
There are a number of different components of managing a project. While conducting project
management, profit and staff motivation are often paramount. However, a project manager must also
remember his obligation to be an ethical, responsible employer, employee and corporate citizen. Some of
Q6. Write short notes on the following:
(a) MBO
(b) Behaviorally Anchored Rating Scales Method (BARS)
Answer. a. Management by Objectives (MBO) is the most widely accepted philosophy of management
today. It is a demanding and rewarding style of management. It concentrates attention on the
accomplishment of objectives through participation of all concerned persons, i.e., through team spirit.
MBO is based on the assumption that people perform better when they know what is expected of them
and can relate their personal goals to organizational objectives. Superior subordinate participation, joint
goal setting and support and encouragement from superior to subordinates are the basic features of MBO.
Winter-2015
Get solved assignments at nominal price of Rs.125 each.
Mail us at: [email protected] or contact at
09882243490