Winter-2015 Get solved assignments at nominal price of Rs.125 each. Mail us at: [email protected] or contact at 09882243490 Master of Business Administration - MBA Semester 4 MH0057-Management of Healthcare Human Resources (Book Id: B1321) Assignment (60 Marks) Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60 Q1. Explain the factors that contributed to Human Resource Management’s strategic role in healthcare. Answer. The Strategic Role of Human Resource Managers: Strengthening the employer-employee relationship is the strategic role of a human resources manager. However, there's more than meets the eye to doing this. Human resources managers formulate workforce strategy and determine the functional processes necessary to meet organizational goals. Their job requires expertise as an HR generalist, which means they must be familiar with every human resources discipline. Q2. Describe recruitment in healthcare services. Answer. Recruiting in the healthcare sector is a highly specialized Endeavour. Recruitment specialists targeting healthcare need to have specialized skills and experience to serve the range of clients engaging in this sector. The myriad of roles and specialties in healthcare - across hospital, medical, dental, and ancillary networks, to patient care, diagnostic, pathology and allied services, and the therapeutic specialties - means that clients require a diverse set of specialist staff and have specific placement requirements. Q3. Explain the steps in manpower planning. Answer. Manpower Planning which is also called as Human Resource Planning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for which they are suited for the achievement of goals of the organization. Human Resource Planning has got an important place in the arena of industrialization. Human Resource Planning has to be a systems approach and is carried out in a set procedure. The procedure is as follows: Q4. Define performance appraisal. Explain the components of performance appraisal. Answer. Performance Appraisal is the systematic evaluation of the performance of employees and to understand the abilities of a person for further growth and development. Performance appraisal is generally done in systematic ways which are as follows: 1. The supervisors measure the pay of employees and compare it with targets and plans. 2. The supervisor analyses the factors behind work performances of employees. 3. The employers are in position to guide the employees for a better performance. Q5. Describe HR audit process. Answer. Phases of the Audit Process: An audit can be an unpleasant surprise, or it can be a welcome opportunity to get your organization's affairs in order. While some audits -- such as those performed by the IRS -- come as a surprise, some companies hire independent outside auditors to conduct a planned audit. Regardless of the kind of audit in which a company is involved, the auditor will likely use the same four phases to perform the audit. Q6. Discuss the importance of team work in healthcare services. Answer. Essentials of team work: 1. Communication. This is the essence of effective Teamwork. Effective communication provides understanding, interpretation and action. Ineffective communication leads to misunderstanding, misinterpretation, and either inaction or inappropriate action. 2. Active listening. There are two responsibilities here: That of the sender and that of the receiver. The sender must ensure that the message is clear and understood and the receiver must ensure that if the message is not clear that they ask for clarification. Winter-2015 Get solved assignments at nominal price of Rs.125 each. Mail us at: [email protected] or contact at 09882243490