最新版 - Momiji Health Care Society

Momiji
Health Care Society
モミジ
ヘルスケアソサエティ
Annual Report
2015 – 2016
年次報告
モミジ理事会
執行役員
議長
理事会議長の挨拶
年次報告の時期となり、皆様にモミジのこれまでの達成と直面する課題、な
らびに将来に必要とされる力と機会についてお知らせいたします。
パメラ・ウェイントローブ
副議長
ドナ・デービス
会計
デレック・オイカワ
事務
マイケル・ドイ
LHINアドバイザー
プログラム/サービス委員会
イレイン・エイモニ
元議長
サンドラ・ミイケ
モミジはシニアの方々が質の高い自立生活を可能な限り維持できるための支
援活動を使命とし、広範囲に及ぶプログラム、最高水準のケア、住みよい施設
の提供に成功してきました。モミジでシニアの方々は思いやりのあるコミュニ
ティの一員として、身体的にも社会的にもいきいきとした生活を送ることがで
きます。居住者の平均年齢は90歳に近づき、トロント及び近郊の長期ケア施設
の平均年齢を5歳も上回り、生活の質の高さが示されています。
一方でモミジは多くの課題に直面しています。シニアの方々の高齢化に伴う
ケアの複雑化と需要増加、限られた助成金やコスト増加などが運営予算に重大
な影響を与えています。ヘルスケアとハウジングの運営では「より少ない資源
でより多くのことをする」ことが全てのシニア支援機関に共通した課題です。
役員
ジューン・アサノ
ゲイル・カリ
ヨシコ・ドーチャック
恒例の催し物ではコミュニティの人々が世代を超えて集まり、職員と多くの
熱心なボランティアの方々によるファンドレイジングが成功しています。それ
はモミジの運営に大きな支となっていますが収支差額を補うものではありませ
ん。
スーザン・ヒダカ
スティーブン・コダマ
マユミ・マエムラ
私共は収益の創出と持続性のある財源確保の機会を探し続けています。モミ
ジの業績、模範的活動、協力体制、パートナーシップは高い評価を得ていま
す。しかし、運営資金の確保には根気を要する終わりのない過程があります。
スミット・レイバーダン
イレイン・リョウジ
名誉役員
Dr. フレッド・スナハラ
特別アドバイザー
アン・アッシュリー
モミジは何年も前から地域連携を基盤とした食事・健康推進プログラムを拡
張してきました。トロント及び近郊で暮らす多くのシニアの方々は、モミジの
コミュニティセンターを定期的に訪れ、プログラムやアクティビティに参加し
ています。私共はニーズに応じた居宅ケアの提供に目を向けながら、さらに広
い地域へと活動を拡張しています。
現在、モミジ理事会と職員は新たな3年間の戦略計画を立案中です。この計
画には居住者・職員・介護者の見識をはじめ、資金提供機関の意向、専門分野
の多様性が反映されます。新計画が開始される来年度に期待しております。
需要増加への対応には「より少ない資源でより多くのことをする」だけでな
く、意識啓発と資金調達のための創意工夫が不可欠です。ご家族の間でモミジ
のことが話題にされ、多くの方々がモミジの将来に参加されることを心より願
っております。
パム・ウェイントローブ
モミジ･ヘルスケア･ソサエティ議長
Board of Directors
Board Executive
Chair – Pamela Waintraub
Vice Chair – Donna Davis
Treasurer – Dereck Oikawa
Corporate Secretary –
Michael Doi
LHIN Advisor, Programs &
Services Committee –
Elaine Aimone
Past Chair – Sandra Miike
Directors
June Asano
Gayle Cali
Yoshiko Dutczak
Susan Hidaka
Steven Kodama
Mayumi Maemura
Sumit Raybardhan
Elaine Ryoji
Honorary Director
Dr. Fred Sunahara
Special Advisor
Ann Ashley
Chair’s Message
This is a time for thoughtful reflection on our successes and challenges, as well as
our strengths and opportunities that will factor into our future.
Our mission is to help seniors live independently in their own homes as long as possible with the best quality of life. In this pursuit, we have had great success – providing
extensive programming, state of the art care and comfortable shelter for our seniors.
At Momiji, seniors can have physically and socially active lives, and together with our
staff are part of a caring community that everyone enjoys. As a testament to the quality
of life Momiji facilitates, the average age of our seniors is now almost 90 years of age,
which is five years older than the average age for a long-term care facility in the GTA.
While this metric underlines Momiji’s success, it also speaks to the mounting challenges we face. The increasing demand for, and complexity of care as our seniors age,
combined with limited funding and rising costs, strain our operating budget. This is a
challenge that we share with our colleagues in seniors’ health care and housing – doing
more with less.
Our fantastic staff and hundreds of enthusiastic volunteers increased fund-raising
efforts with brilliant success at our annual events. These events present wonderful
opportunities to bring the community and generations together. But while we depend
heavily on the funds generated through these events to support our operations, they
cannot bridge the financial gap.
We continue to seek opportunities for revenue-generation and more permanent
funding. Momiji benefits from having an excellent reputation based on performance,
exemplar reporting, co-operation and partnerships. Nevertheless, the process of securing operating funds is laborious and perpetual.
Hundreds of seniors come to our Community Centre regularly from across the GTA
to participate in our programs and activities. Over the years, Momiji has expanded its
outreach to GTA neighbourhoods with meal and health promotion programs. Responding to an identified need, we look to offer in-home care. Momiji is much more than a
building, and its model of care can be extended to the greater community while leveraging our capabilities and facilities on Kingston Road…stay tuned!
Momiji’s Board of Directors and Staff are developing a new 3-Year Strategic Plan.
The Plan reflects insights from tenants, staff and caregivers, outlooks from funding
agencies and a diversity of professional acumen. This upcoming year will be exciting
as we start the entry phase of the new Plan.
We encourage our membership to get involved with Momiji’s future. Please share
what you know about Momiji with your family. We need to keep innovating and finding new avenues for raising awareness and the necessary funds to meet the growing
demand for our services, not just doing more with less.
Pam Waintraub
Chair, Momiji Health Care Society
モミジのチーム
エランギ・アルヴィハレ
シェリーリン・アームスト
ロング
ユキエ・ビースリー
グレース・ビサダ
ヒトミ・チカタニ
マイラ・クロスビー
キヨシ・デンボウ
リエ・ハナノ
サトミ・ヒラガ
トモヒデ・ヒラノ
スーザン・ホー
ケイコ・ホシ
ヴィッキー・シン
クリスティーナ・ファン
ミエコ・イセ
イヴォンヌ・ジョスリン
キミコ・カサイ
ヒョスク・キム
ミホ・キムラ
レイコ・コバヤシ
サム・ラウ
スェンシン・リー
ヒロシ・マエダ
キヨミ・マルヤマ
ノリコ・マツオ
リナ・ミン
リー・ミクソン
シヴォンヌ・モデステ
サチコ･ムライ･キャメロン
トヨノリ・ナイトウ
モトコ・ニシハラ
スコット・オオハシ
ユカ・オカダ
ナオミ・オオノ
ユキエ・オオツボ
ジョベル・パトリシオ
ファラ・ラヒム
イレイン・ランドラ
クリス・レイド
ビアギータ・ロバートソン
パーバティ・ルブナラーニ
ドナ・サトウ
シハブ・シャムズ
ゾーラ・シルヤノスキ
キクエ・タナカ
ケン・テラサワ
ユウコ・トジマ
メイラン・ツゥ
ユキコ・ウエムラ
ヨネコ・ウェスタガード
ゲーリー・ヤマサキ
アキ・ヤン
ホンミン・ヤン
マユコ・ヨシカワ
皆様のおかげで
来年はモミジシニアセンターが開設して25年、モミジ･ヘルスケア･ソサエテ
ィがサービスを開始して38年になります。
私共は「日系シニアの方々を主な対象として、居宅で自立した生活が可能な
限り継続されるように支援する」という使命と共に長い道のりを歩んでまいり
ました。モミジのプログラム/サービスでは、参加者数が10年前の1,959人から
2015-2016年度の3,735人まで増加しました。
さらに、シニアの方々の高齢化に伴いプログラム/サービスへのアクセスと
ケアの需要が増加しています。2015-2016年度に提供されたプログラム/サービ
スの合計は148,751回で、2006年の116,766回から大きく伸びています。一方で
政府の基本助成金は同額もしくは減額の状態で、支出は2006年以来36％の増加
となり、特に2015-2016年度は大きな赤字となりました。
モミジのプログラム/サービスは、モミジ財団をはじめ寄付者の方々や、フ
ァンドレイジングを支えるボランティア・職員・理事会役員の方々の支援に大
きく依存しています。それと同時に、モミジのような組織は政府やビジネス団
体、コミュニティ慈善団体などの果たす役割によって大きな影響を受けます。
例えば州政府CELHIN（中央東部地域ヘルス統合ネットワーク）の助成金は新規
プログラムを対象に拠出され、既存プログラムへの増額はありません。さらな
る需要増加に直面するモミジは、引き続きCELHINに対して基本助成金の増額を
働きかけます。最近獲得した夜間ケアの助成金だけでは根本的な問題が解決さ
れないからです。
予測では、次の20年間で65歳以上の高齢者数が2倍に、100歳代が3倍に、85
歳以上が4倍になります。そしてオンタリオ州の高齢者の70％が2つ以上の慢性
疾患を患い、そのうちの63％が居宅・コミュニティケアを最も必要なヘルスケ
アとして認識するようになります。
私共は直面する課題に新たな戦略計画で挑んでいく所存です。この10年間の
業績は、理事会、職員、ボランティア、居住者と家族、コミュニティのシニア
の皆様から成る「モミジチーム」の創意的な協力のもとで達成されました。再
び、この素晴らしいチームが新たな計画を前進させて行くことを心より願って
おります。
ビアギータ・ロバートソン
所長
Momiji Team
Erangi Aluwihare
Sheri-Lynn Armstrong
Yukie Beasley
Grace Bissada
Hitomi Chikatani
Myra Crosby
Kiyoshi Dembo
Rie Hanano
Satomi Hiraga
Tomohide Hirano
Susan Hoo
Keiko Hoshi
Vicky Hsing
Kristina Hwang
Mieko Ise
Yvonne Joslyn
Kimiko Kasai
Hyosook Kim
Miho Kimura
Reiko Kobayashi
Sam Lau
Suen Sing Lee
HIroshi Maeda
Kiyomi Maruyama
Noriko Matsuo
Rina Min
Lee Mixon
Shivonne Modeste
Sachiko Murai-Cameron
Toyonori Naito
Motoko Nishihara
Scott Ohashi
Yuka Okada
Naomi Ono
Yukie Otsubo
Jovel Patricio
Farrah Rahim
Elaine Randla
Christopher Reid
Birgitte Robertson
Parbattie Rupnaraine
Donna Sato
Shihab Shams
Zora Siljanoski
Kikue Tanaka
Ken Terasawa
Yuko Tojima
Meilan Tu
Yukiko Uemura
Yoneko Westergaard
Gary Yamasaki
Aki Yang
Hong Ming Yang
Mayuko Yoshikawa
Executive Director’s Message
Momiji Seniors Centre will reach a quarter of a century next year, and Momiji Health
Care Society has been providing services to the community for 38 years.
Looking back just 10 years, we have come a long way. Our mission states that our
primary objective is to assist seniors, primarily of Japanese-Canadian descent, to live
independently in their own homes as long as possible by arranging for services. Ten
years ago, 1,959 individual seniors participated in our programs and services, and in
2015-2016 we served 3,735 seniors.
However, as seniors age they need more care and more access to services and programs. In 2006 we provided 116,766 units of service to our community, and in 20152016 the units increased to 148,751. While the demand for our services and programs
are growing in leaps and bounds, unfortunately, the government base funding has
stayed the same or decreased. Our expenses have increased 36% since 2006. In fiscal
2015-2016 we had a large deficit.
Without the Momiji Foundation, our generous donors, and the tremendous fundraising efforts of our volunteers with our Board members and staff, we would not have
been able to provide the services and programs we have. However, the roles of government, business, community associations’ charities and non-profits are all in flux, with a
dramatic impact on organizations such as Momiji. Government funding in the CELHIN
is all allocated to new programs, and not to existing funded programs. Momiji will
be facing a greater demand for our programming. Momiji will continue to work with
CELHIN to increase our base funding. While we just received funding for overnight
care, it has no impact on our bottom line.
In the next two decades the number of seniors aged 65 and older will double, centenarians will triple, and seniors aged 85 and older will quadruple. Seventy percent of
Ontario seniors will have two or more chronic conditions, and 63% of those seniors
will select home and community care as a top priority in their health care.
For the next 10 years many challenges will be great; and as we are looking forward
to renewing our strategic plan we will endeavour, as we always have, to embrace those
challenges head on. Our awesome Momiji Team – Board members, staff, volunteers,
tenants and their families, and our seniors in the community will be our collective
inspiration to move forward with our new plan. We know that without this combined
team effort we could not have celebrated our last 10 years’ accomplishments.
Thank you.
Birgitte Robertson
Executive Director
㐠Ⴀሗ࿌
㻞㻜㻝㻢ᖺ㻟᭶㻟㻝᪥௜ᖺᗘᮎ
䜽䝸䞊䞁䝈䡡䝷䝻䞊䝈බㄆ఍ィ஦ົᡤ䛻䜘䜛
ឤస㈈ົሗ࿌䛾ᴫせ
MHCS
཰ධ
ᨻᗓຓᡂ㔠
䚷䜸䞁䝍䝸䜸ᕞಖ೺䞉㛗ᮇ䜿䜰┬
䚷䚷ᇶᮏຓᡂ㔠
䚷䚷ᘓ≀䡡タഛ䛾✚❧ຓᡂ㔠䠄୍᫬㔠䠅
䚷䜸䞁䝍䝸䜸ᕞ䝅䝙䜰䝈஦ົᒁ
䚷䝖䝻䞁䝖ᕷ
㈤㈚ᩱ䚷㻙䚷ᕷሙ౯᱁
㈤㈚ᩱ䚷㻙䚷ᡤᚓẚ౛
タഛ㈤㈚ᩱ䠋⨾ᐜᐊ
฼⏝⪅䞉ᒃఫ⪅฼⏝ᩱ
㥔㌴ሙ䠋䝷䞁䝗䝸䞊
ᐤ௜䠋㈨㔠ㄪ㐩άື䠋䝰䝭䝆఍㈝
⏕ᾭᏛ⩦
ᢞ㈨
䝰䝭䝆㈈ᅋ
⧞ᘏ㈨ᮏ㈨㔠
㈨ᮏ㈨㔠
タഛᨵಟ䝥䝻䝆䜵䜽䝖㈨㔠
EPC฼⏝⪅㈇ᢸ
EPC఍㈝
ᨭฟ
⤥୚䠋⚟฼ཌ⏕
㟁Ẽ䡡䜺䝇䡡Ỉ㐨ᩱ㔠
ᕷ⛯
㈨ᮏ‽ഛ㔠㓄ศ
䝻䞊䞁฼Ꮚ
ൾ༷
タഛᨵಟ䝥䝻䝆䜵䜽䝖
䛭䛾௚䛾ᨭฟ
971,819
593,964
228,244
2,410,915
1,582,988
50,700
54,931
34,755
713,835
600,164
34,355
376,503
28,812
172,438
115,958
41,184
341,082
137,815
20,014
42,550
46,857
11,500
4,406,441
342,014
308,715
205,699
50,474
216,638
771,766
42,413
450,185
2,387,904
1,724,296
308,715
205,699
50,474
216,638
783,307
42,413
1,108,305
4,439,847
1,616,564
224,932
207,063
101,174
233,459
776,851
56,634
1,079,929
4,296,606
0
0
7,049
746,967
593,228
37,390
159,600
30,073
177,091
110,066
304,537
8,160
57,463
141,520
11,541
42,550
45,539
11,055
1,957,623
1,382,282
11,541
658,120
2,051,943
2014-2015
⥲㢠
⥲㢠
1,565,783
0
62,246
35,485
746,967
593,228
37,390
387,844
30,073
177,091
110,066
8,160
362,000
141,520
11,541
42,550
45,539
11,055
4,368,538
62,246
35,485
䜸䞁䝍䝸䜸ಖ೺䡡㛗ᮇ䜿䜰┬䛛䜙䛾䠄䜈䛾䠅ᡶᡠ㔠 2013/2014ᖺᗘ
䜸䞁䝍䝸䜸ಖ೺䡡㛗ᮇ䜿䜰┬䛛䜙䛾䠄䜈䛾䠅ᡶᡠ㔠 2014/2015ᖺᗘ
䜸䞁䝍䝸䜸ಖ೺䡡㛗ᮇ䜿䜰┬䛛䜙䛾䠄䜈䛾䠅ᡶᡠ㔠 2015/2016ᖺᗘ
཰ᨭᕪ㢠
2015-2016
MSR
0
(94,320)
(17,311)
(10,536)
(10,536)
0
12,475
(81,845)
99,573
Statement of Operations
For the Year Ended March 31, 2016
Summarized from audited financial statements provided by
Kriens-LaRose Chartered Accountants
MHCS
REVENUE
Government Funding
Ministry of Health – Long Term Care
Basic Funding
Capital Reserve (one time grant)
Ontario Seniors Secretariat
City of Toronto
Rent – market
Rent – geared to income
Facility Rental and Beauty Shop
Client and Resident Fees
Parking and Laundry
Donations, Fundraising and Memberships
Education
Investments
Momiji Foundation
Deferred Capital Funding
Capital Funding
Renovation and Retrofit Project Funding
Supply Recovery
Membership Fee
EXPENSES
Salaries and Benefits
Utilities
Municipal Taxes
Capital Reserve Allocation
Mortgage Interest
Amortization
Renovation and Retrofit Project
Other Expenses
971,819
593,964
0
228,244
2,410,915
1,582,988
50,700
54,931
34,755
713,835
600,164
34,355
376,503
28,812
172,438
115,958
41,184
341,082
137,815
20,014
42,550
46,857
11,500
4,406,441
342,014
308,715
205,699
50,474
216,638
771,766
42,413
450,185
2,387,904
1,724,296
308,715
205,699
50,474
216,638
783,307
42,413
1,108,305
4,439,847
1,616,564
224,932
207,063
101,174
233,459
776,851
56,634
1,079,929
4,296,606
0
0
7,049
0
0
(17,311)
746,967
593,228
37,390
159,600
30,073
177,091
110,066
304,537
8,160
57,463
141,520
11,541
42,550
45,539
11,055
1,957,623
1,382,282
11,541
658,120
2,051,943
(94,320)
2014-2015
Total
Total
1,565,783
0
62,246
35,485
746,967
593,228
37,390
387,844
30,073
177,091
110,066
8,160
362,000
141,520
11,541
42,550
45,539
11,055
4,368,538
62,246
35,485
Amount Refundable from (to) Ontario Ministry of
Health and Long-Term Care - 2013/2014
Amount Refundable from (to) Ontario Ministry of
Health and Long-Term Care - 2014/2015
Amount Refundable from (to) Ontario Ministry of
Health and Long-Term Care - 2015/2016
EXCESS OF REVENUES OVER EXPENSES
2015-2016
MSR
(10,536)
(10,536)
0
12,475
(81,845)
99,573
㈈ົሗ࿌
㻞㻜㻝㻢ᖺ㻟᭶㻟㻝᪥௜
䜽䝸䞊䞁䝈䞉䝷䝻䞊䝈බㄆ఍ィ஦ົᡤ䛻䜘䜛
┘ᰝ㈈ົሗ࿌䛾ᴫせ
2015-2016
MSR
⥲㢠
2014-2015
⥲㢠
325,206
279,512
24,275
301,015
5,275,808
11,171,812
626,221
5,555,320
11,196,087
1,559,655
4,605,444
12,027,622
628,993
16,748,635
17,377,628
18,192,721
318,249
6,833
1,042,863
325,082
7,953,541
2,574,749
11,571,153
1,361,112
6,833
7,953,541
2,574,749
11,896,235
1,507,555
18,374
8,599,228
2,758,819
12,883,976
303,911
5,177,482
5,481,393
5,308,745
628,993
16,748,635
17,377,628
18,192,721
MHCS
㈨⏘
ὶື㈨⏘
ᘬฟ᮲௳௜㡸㔠䠋ᘬฟ᮲௳௜ᢞ㈨
ᅛᐃ㈨⏘
㈇മ
ὶື㈇മ
㛗ᮇ㈇മ
᢬ᙜ೉ධ㔠
⧞ᘏ㈨ᮏ㈨㔠
⣧㈨⏘
Statement of Financial Position
March 31, 2016
Summarized from audited financial statements provided by
Kriens-LaRose Chartered Accountants
2015-2016
MSR
Total
2014-2015
Total
325,206
279,512
24,275
301,015
5,275,808
11,171,812
626,221
5,555,320
11,196,087
1,559,655
4,605,444
12,027,622
628,993
16,748,635
17,377,628
18,192,721
318,249
6,833
1,042,863
325,082
7,953,541
2,574,749
11,571,153
1,361,112
6,833
7,953,541
2,574,749
11,896,235
1,507,555
18,374
8,599,228
2,758,819
12,883,976
303,911
5,177,482
5,481,393
5,308,745
628,993
16,748,635
17,377,628
18,192,721
MHCS
ASSETS
Current
Restricted Cash and Restricted Investments
Property and Equipment
LIABILITIES
Current
Long Term
Mortgage Payable
Deferred Capital Funding
NET ASSETS
モミジの活動統計
2015-2016会計年度
コミュニティサービス
モミジ・シニアレジデンスとコミュニティで暮らすシニアの方々に、文
化に配慮した食事プログラム､送迎サービス､フレンドリー訪問､レクリ
エーション･プログラム､生涯学習コースが提供されました。
• 食事プログラムで919人のシニアに29,475食
• 医療診察･ショッピング･外出の送迎利用数4,804回
• 独り暮らしのシニアにフレンドリー訪問30,579回
• ボランティア911人の活動時間数35,194時間、正規職員18.05人の労
働時間に相当
• 生涯学習コース･ワークショップに参加したシニアと成人2,052人
EPCセンター（シニア活動施設）
社会生活を豊かにする様々なアクティビティ､日帰り旅行､特別催し
物が日本語と英語で提供されました。
•
施設内のアクティビティに参加したシニア812人､48,198時間
•
社交クラブ､宗教のサービス､フィットネスクラス､安全情報会､
特別催し物の開催72回
•
フィジオセラピーを利用したシニア51人、1,531時間
サポートサービス
モミジ居住者やトロントとその近郊で独り暮らしをするシニアの方
々が自立生活とその質を維持できるように、家事援助､医療診察の
付き添い･通訳などのパーソナルサポートが提供されました。
• パーソナルサポート･サービス利用日数54,899日
• 安全確認と薬服用確認99,311回
• ソーシャルワーカーのシニア利用者数680人
• モミジの医師による初期医療を受けたシニア142人、時間総数
1,308 時間
• モミジの看護師の看護ケアを受けたシニア193人、時間総数
2,224時間
Momiji in Action
2015-2016 Fiscal
Community Services
Seniors living at Momiji as well as in the community benefitted from
culturally-specific dining programs, transportation services, friendly
visiting, as well as leisure and educational courses.
• 29,475 meals were served to 919 seniors
• 4,804 trips were made to medical appointments, shopping and
community outings
• 30,579 friendly visits were made to lonely and isolated seniors
• 911 volunteers contributed 35,194 hours - equivalent to 18.05 FT staff
• 2,052 adults and seniors participated in courses and workshops
Elderly Persons Centre
Social enrichment was provided through a variety of activities,
outings and special events in conducted in both Japanese and
English.
• 812 seniors participated in 48,198 hours of in-house activities
• 72 social clubs, spiritual care sessions, fitness classes, safety
classes and special events were conducted
• 1,531 hours of service to 51 seniors by the Physiotherapist
Support Services
Designed to help Momiji tenants and seniors living in their own
homes across the GTA maintain independence and quality of life by
providing personal care services, such as homemaking help, escorting and translation at medical appointments, and so much more.
• 54,899 days of personal care services delivered
• 99,311 security and medication reminders given
• 680 seniors received services from Momiji’s social worker
• 1308 hours of primary care to 142 seniors provided by Momiji’s
Doctor
• 2,224 hours of nursing care to 193 seniors provided by
Momiji’s Nurse
Respect, dignity and independence for our seniors
シニアの方を敬い、尊厳を重んじ、自立した生活を支援します。
Our Mission モミジの使命
Momiji Health Care Society is a not-for profit charitable organization whose objective is to assist
seniors, primarily of Japanese Canadian descent, to live independently in their own homes as long as
possible by arranging for services. When needed, Momiji will assist individuals in finding appropriate accommodation and services to maximize their independence, health, and personal growth where
the seniors can enjoy an enriched quality of life.
モミジ・ヘルスケア・ソサエティは､日系カナダ人のシニアの方を主な対象として､自立
した生活が可能な限り送られるような支援サービスを提供する非営利慈善団体です。モミ
ジはシニアの方の必要に応じて適切な住居を紹介し､自立・健康・自己成長などの面におい
て十分な支援ができるようにサービスを提供し､シニアの方が質の高い豊かな生活を楽しま
れることを願っております。
Momiji Health Care Society
3555 Kingston Road, Scarborough ON M1M 3W4
416 261-6683
www.momiji.on.ca
AGM 2015-2016
Staff Reports
Staff Reports 2015-2016
FINANCIAL DEPARTMENT 2015-2016
Annual Report
Another year has passed and Momiji has completed another fiscal
year on March 31, 2016. Momiji Seniors Residence finished the
year with a surplus of $12,475, unfortunately, Momiji Health Care
Society ended with a deficit of $94,320. Momiji’s financial reports
for the fiscal year of 2015-2016 were completed and submitted to
the Central East LHIN, Ministry of Health and Long-Term Care
(MOHLTC), the Ontario Seniors Secretariat and the City of
Toronto.
Capital Reserve Spending
2015-2016 was the start of significant spending from our capital
reserves. $359,183 was spent on capital items as of March 31,
2016 the majority of which was a portion of the costs associated
with the installation of a sprinkler system in the tenant apartments.
This project is funded by a contribution from the MOHLTC. The
remainder of the sprinkler system will be expensed in 2016-2017.
Capital Reserve Fund Investment
RBC Global Asset Management Inc. managed the replacement
reserve fund for Momiji Seniors Residence. This was a difficult
year for our investments; they had a negative return at year end,
but have bounced back in the new fiscal year. The Ministry of
Health and Long-Term Care continues to provide Momiji with a
small boost to the shelter reserve each year. Our investments at
year end were more than sufficient to cover our required reserves.
The Momiji Foundation
Momiji received base funding of $226,000 for the year 2015-2016.
In addition to the normal base funding, the Foundation provided
funds for the replacement of warped windows, totaling $57,463.
The Momiji Foundation also pays Momiji Health Care Society for
administrative costs with regards to running the foundation.
Yee Hong and Macassa Lodge
Momiji programs at Macassa Lodge and Yee Hong Centre are
funded by the Nipponia fund. Funding for 2015-2016 was $78,537
for the outreach programs at Macassa, the Japanese Canadian
Cultural Centre of Hamilton and Yee Hong Centre.
HUMAN RESOURCES
Annual Report
It was a busy year for the human resources department. We were
subject to a Canada Revenue Agency compliance audit, and passed
with no penalty. Early in 2016 we rolled out a new RRSP plan for
our staff members to help ensure their retirements are secure. All
of our job postings, job descriptions and contracts were updated to
comply with all the new employment laws in place. Finally, we
have provided hours of training to each staff member to ensure
they are constantly learning new skills and keeping old skills sharp
to best serve our seniors.
Welcome
Momiji has grown a lot since the last AGM. We would like to
welcome to the team: Satomi Hiraga, Yvonne Joslyn, Shihab
Shams, Kiyomi Maruyama, Kimiko Kasai, Tom Hirano, Hitomi
Chikatani, Myra Crosby and Lijie Chen all of which are PSWs. In
addition, a few staff members have changed roles, Yuka Okada is
now the Director of Care, Yukie Otsubo will take over as Support
Services Manager, Hyosook Kim moves into a new position of
Service Coordinator and Noriko Matsuo will be our Outreach
Worker at Castleview. Congratulations to these wonderful staff
members on their new positions within Momiji.
Departures
During this past year we said good bye to our student security staff
members. Adam Wallace and Michael Wong had been watching
over Momiji on weekends for a while now, but the position has
been phased out with maintenance coverage now available. We
wish both Adam and Michael all the best in their futures and hope
they continue to volunteer here at Momiji.
We also had three PSWs leave Momiji, Suihua Tang, Yoko Wilson
and Shinobu Sugiki. We wish all three ladies the best in their
future career aspirations. In addition, PSW Susan Hoo left on
maternity leave, but we look forward to having her back at Momiji
this fall.
Foundation Report
Momiji Health Care Society is grateful to the Momiji Foundation.
The Foundation’s annual contributions allow us to enhance all our
programs for both the tenants at Momiji and our clients in the
community.
This year the Foundation subsidized Momiji Health Care Society
programs and services with a total of $226,000, $78,537 for Yee
Hong and Macassa and $57,463 for capital replacement. Our
programs at Yee Hong and Macassa receive no Government
funding, so the Foundation provides funds to hire staff to continue
these programs.
The Foundation subsidized the tenants living at Momiji and
community members participating in programs and services. The
average subsidy per tenant is $975 per year and for community
members it is $96 per year.
Above chart shows the average subsidy provided by the Foundation to Momiji tenants.
Client intervention is a break even program with the Government funding and requires no
Foundation money to operate.
The above chart breaks down where funds are required from the Foundation for
community members to participate in our programs. The Foundation and donations assist
friendly visiting, especially in the community where it costs more to meet with the
seniors.
The above chart shows funds provided by the Foundation strictly to run programs at Yee
Hong and Macassa/Hamilton. Neither program received any government funding, so the
Foundation covers the costs of staff to run the programs at these two sites. Individuals
served at these sites are so high because of the non-residents who attend our programs
(like senior volunteers) and Non-Japanese residents who interact and participate with our
seniors in cultural events.
The above chart shows the overall Foundation contribution to different programs and the
subsidy provided per unit of production and per individual.
Administration and Housing
During 2015-16, the Housing and Building operation department
was faced with many challenges and opportunities. Fire safety and
building security are important part of Momiji operation. We
continue to carry our fire drills which are participated well by
tenants and staff. There was only one fire alarm incident during
this period.
The building is generally in good condition in both maintenance
and repair. However, after nearly 24 years in operation, normal
wear and tear became visible in many areas. Many electrical
components have reached the end of life cycle and need
replacement or refurbishment.
Automatic Sprinkler System Installation
Prior to initial installation, contractors created a mock-up unit in
one of the apartments on the 5th floor with a few unexpected
problems. The sprinkler pipes run about 4-5 inches below the
ceiling and flush to the wall. We were fortunate to secure an empty
apartment for residents to rest while their apartment is fitted with
piping. Pipe installation to all apartments started in mid-December.
There were some changes and challenges at the very start. All
households were informed of every step and all aspects of
installation schedule, pipe and sprinkler heads installation, testing
of pipes by inserting air/water, bulkhead construction and painting.
We estimated to take a month per floor to complete the installation
and we are pleased to announce that all installation of 1,000
sprinkler heads has initially completed right on schedule and the
system is operational. The project will be fully completed when a
new fire pump is installed and all deficiencies are addressed.
Window Replacements
114 casement windows in all offices and the amenity area on the
2nd floor have been replaced in November. We have chosen 50%
casement and other 50% affixed windows. The Momiji Foundation
generously provided the replacement fund.
Momiji’s Next Projects
 Emergency Response System operated well for 24 years;
however, as many other building equipment, it is reaching
the end of life cycle. 5 quotes were received and we had 3
site visits of care homes that were using one of 3
emergency response systems. After careful consideration of
each product and capabilities, one will be selected to
replace the current system.
 3 elevators are other building equipment Momiji needs to
address. While the equipment could be maintained for
several more years, it often becomes difficult to procure
replacement parts for older elevators which we experienced
by waiting for parts to arrive for several days. Replacing
the major elevator system will be expensive and disruptive
for everyone. I have sent in a proposal package to apply for
funding to replace 3 door operators and the modernization
to the Ministry of Health’s capital grant program.
 As the building approaches its 25th year in operation, we
need to plan to replace plumbing pipes, especially the
domestic hot water risers, recirculating piping and isolation
valves. Projects will be split into several phases to avoid
total shutdown of water supply.
Tenancy Update
Between April 1, 2015 to March 31, 2016, 12 individual tenants or
10 households left Momiji. The average age of the 12 tenants who
moved out was 93.6. We have welcomed 9 new households during
the same period. The chart below indicates the total number of
tenants served in 2015-16. It should be noted that the average age
of all tenants served during the year stayed the same as the
previous year at 88.9. Among 162 tenants served, 79 individual
tenants or 49% are over 90 years old and 153 tenants or 94% are
over 80 years old. 475 individual tenants have been admitted since
opening the Centre in December 1992.
Tenants Age, Male/Female Distribution 2015-16
Age
# of
Tenants
Served
Under
0
69
70 - 74
2
%
Male Male % Female Female %
0.00
0
0.00
0
0.00
1.23
1
0.62
1
0.62
75 - 79
6
3.70
1
0.62
5
3.09
80 - 84
20
12.35
6
3.70
14
8.64
85 - 89
51
31.48
14
8.64
37
22.84
90 - 94
55
33.95
16
9.88
39
24.07
95 - 99
23
14.20
4
2.47
19
11.73
5
3.09
0
0.00
5
3.09
162
100
42
25.93
120
74.07
Over
100
Total
Average
Age
88.9
88.7
89.1
I would like to take this opportunity to thank each and every Fire
Warden and other tenant volunteer for helping to make Momiji a
safe and pleasant place to live.
Community Services
Volunteers
Once again, Momiji had an all-time record high number of
volunteers and of volunteer hours in fiscal year 2015-16! A total of
911 individuals – 4.6% more than the previous year – volunteered
for us during the year, and they gave us 32,194 hours – an increase
of 4.0%, and equivalent to more than 18 full-time staff! In fact,
since fiscal year 2007-08 when we first hired Volunteer
Coordinator Jovel Patricio full-time, our volunteer hours have
increased by 39.1%, and the number of volunteers by 59.3%!
These volunteers are a vital resource for Momiji, as our seniors’
needs continue to grow, and our core group of committed longtime volunteers are aging along with them. Jovel’s great success at
increasing Momiji’s volunteer resources led to her promotion in
2015 to the new position of Manager of Volunteer Services – thank
you and congratulations Jovel! On November 1, 2015, we
honoured our volunteers with a jazz-themed Volunteer
Appreciation Event, featuring a delicious dinner and the music of
the York Jazz Ensemble. 169 Momiji volunteers attended the event,
and according to our annual volunteer survey, 98% of them are
satisfied with their volunteer experience at Momiji.
Congratulations to the six Momiji volunteers who were nominated
by their peers to receive 2016 Ontario Volunteer Service Awards:
Kikuko Kinoshita, Sheila Merrick, Tad Oyagi, Ruth Sugawara,
Sharon Uyede and Yoko Wakabayashi.
Elderly Persons Centre
In 2015-16, Momiji’s Elderly Persons Centre, or EPC, provided
seniors with 33 different regular activity programs, including
exercise, games, music, dance, arts and crafts, social and cultural
groups, and spiritual care, all run by bilingual staff and volunteers
so that everyone can participate freely in their language of choice;
plus frequent outings and a wide variety of special events
throughout the year, many reflecting Japanese cultural traditions.
We served a total of 812 seniors, exceeding the targets mandated
by our funders. 316 volunteers – an increase of 18% over the
previous year – helped us with EPC programs and events this year,
and EPC volunteer hours increased by 23.3%, now making up
slightly more than half of Momiji’s total. This increase in
volunteer participation has been instrumental in helping us reduce
staff stress and overtime work as our clients continue to become
frailer. We also met our goal to work more closely with the
Support Services Department, so that changes to EPC
programming don’t negatively affect PSW staff scheduling and the
provision of care services. In addition, by the end of 2015-16, we
were getting ready to implement a major change to our EPC
programs: switching from cash payments by participants at each
program they attend, to a monthly billing system. This longawaited change should mean far less time spent by our staff
handling and counting money, and far less confusion and
embarrassment for those of our clients who are forgetful or have
difficulty handling money.
Meal Programs
Momiji’s Meal Programs include a wide array of meals for seniors,
served every day of the year: 10 regular Japanese meals per week
at Momiji Centre, plus a weekly “Western Lunch”; our
Community Congregate Dining luncheons, held on a regular
schedule at many locations around the GTA and beyond; Japanese
meals we provide for residents at our partner long-term care sites;
and a variety of special event meals throughout the year, from
traditional Japanese festivals to the summer Tenants’ Barbecue and
the Momiji Christmas Dinner. Tasty, nutritious Japanese meals
have always been a central part of the culturally-appropriate care
Momiji provides, and our meal programs have grown considerably
in popularity over the years. In 2015-16, we served a total of
29,585 meals: an increase of 6% from 2014-15, a record high and
the seventh consecutive year of increase! Those meals were served
to 974 seniors, also a record high number, and a 26% increase over
last year. One reason for
the great increase in
clients and meals served
was the successful
expansion of our
Community Congregate
Dining (CCD) program
by our Community
Programs Coordinator,
Kiyoshi Dembo, to two new locations: Oakville and Hamilton.
Both new luncheons – which are currently held every second
month – have been very well received, and Kiyoshi’s hours were
increased from 4.5 days per week to full-time to accommodate the
additional workload. In total, we now operate CCD programs at
seven different locations. We also added new special events and
outings that included meals, and implemented a special offer for
clients in our Education programs, which encouraged many new
community seniors to have meals with us. However, our goal to
update the rotating menu for our Japanese meal plan had to be
postponed until next year. In September 2015, our Dining
Programs Assistant, Shivonne Modeste, started a 9-month contract
to fill in for our Client Intervention Worker for three days per
week; in her place, we hired Farrah Rahim, a Momiji PSW, to take
over Shivonne’s role from Wednesday to Friday, and she has done
an excellent job.
Transportation
Momiji’s Transportation Program takes seniors to medical
appointments, shopping trips, and social and recreational outings,
by our staff drivers in Momiji’s three vehicles (including our
wheelchair-accessible van), or by volunteer drivers in their own
vehicles. A growing proportion of our Transportation clients (44%
in 2015-16) live outside Momiji in the greater community, and use
the service primarily to access EPC programs or meals. At the
start of fiscal year 2015-16, the outlook for our Transportation
program was rather bleak: Momiji hadn’t met our government
funders’ mandated targets for the number of rides provided for two
years in a row, due to client dissatisfaction
with a necessary but unpopular fee
increase in 2013. We knew that in 2015-16,
if we failed to meet the target yet again,
we could lose our government funding for
the Transportation program. We needed to
increase our rides by 21.4% to reach the
new target of 5000 rides – and by 15.4%
just to reach the low end of the “target
range” (the lowest result acceptable),
which was a daunting challenge. So, we
promoted the program to EPC and
Education course participants, organized
new outings for our seniors, partnered with a community seniors’
group, started up two new Community Congregate Dining
luncheons; and generally tried to convince skeptical tenants that
our Transportation programs were still a good value. Thanks to
these efforts, we saw the numbers improve, and by the end of
March we had provided 4804 rides, an increase of 16.7% from
2014-15, and back within the acceptable target range for the first
time in three years! We also increased the number of seniors
receiving transportation services by 12.1%, thanks to our
community promotion. In 2016-17, we must continue to increase
our numbers in order to meet and surpass the target, and also try to
find funding for a new wheelchair-accessible van, since the current
vehicle is now 15 years old and showing its age.
Friendly Visiting / Community Programs
Momiji is fortunate to have a very dedicated crew of well-trained
Friendly Visiting volunteers – many of whom are bilingual – who
brighten the lives of seniors every day, all over the GTA and
beyond. In 2015-16, 163 registered Friendly Visiting volunteers
visited 882 seniors; this is a 14% increase from the number of
seniors served in 2014-15. Among these clients are seniors living
at our various community partner sites – some of the frailest of our
community – as well as seniors living in their own homes around
the city and at Momiji Centre. By the end of fiscal year 2015-16,
we were serving 25 residents on the Japanese Canadian unit at
Yee-Hong Scarborough-Finch, 15 at Castleview-Wychwood
Towers, and just one, Mrs. Nakata (who was also the last
remaining resident of Nipponia Home), at Macassa Lodge in
Hamilton. The continuous decline in numbers at Castleview is of
great concern to us; just one year ago there were 23. We know that
if this decline is not reversed, we will lose the Japanese Canadian
unit there once Castleview is renovated in a few years. Birgitte
Robertson and Castleview’s Administrator, Nancy Lew, feel that
the CCAC is to blame rather than a lack of demand from the
Japanese Canadian community, and we are hopeful that we can
work with the local CCAC to allow more Japanese Canadians
access to our special culturally-specific programming there. As for
Macassa Lodge, we have now shifted our Outreach focus for the
Hamilton community to the new Community Congregate Dining
luncheon being held there; on the other hand, we are continuing to
visit Macassa a couple of times a month and maintain the
volunteer-led ‘taiso’ programs and special events there, as these
also provide us with substantial number of clients and units we
wouldn’t otherwise have.
Education and Leisure Programs
Our Education and Leisure programs are unique at Momiji in that
they are not designed just for seniors, but for the entire wider
community of all ages. Our wide variety of general interest courses
and workshops – including exercise classes, yoga, drawing and
painting, pottery, needlepoint, flower arranging, bridge, computer
courses, Japanese arts and crafts, and Japanese language – brought
2,052 community members in to share our bright, beautiful centre
with us in 2015-16. Our Education Coordinator, Donna Sato, has
now completed her first year in this role, and it has been
challenging, but very successful. Donna has worked hard to
streamline the course registration process, and improve record
keeping and financial management; she has made the department
her own. Our main Education Department fundraiser, the Art &
More Sale, took place on June 20, 2015; featuring sales of artwork
and handicrafts by Momiji’s own talented members, as well a quilt
raffle and the very popular Art Café and Café Boutique, the sale
raised a profit of nearly $7500. For the start of the new fiscal year
2016-17, in recognition of Momiji’s fiscal realities, we will have to
increase the client fees in our courses and workshops to ensure we
can cover the program’s costs. However, to partly offset this fee
increase, we will be making the membership fee optional for
Education participants.
“Culinary Connections” Cookbook
Momiji has another new cookbook! “Culinary Connections”, a
follow-up to 2013’s very successful “Sharing Memories”
cookbook, is an all-new collection of recipes compiled by Momiji
tenant Shizuye (Sheila) Matsui and her committee of volunteers,
and first went on sale in the spring of 2015. All of the recipes were
submitted by members of the Momiji community (including
tenants, Board members, staff and volunteers) and their families
and friends; they include many Japanese and Canadian favourites,
but also showcase the adventurous palates and growing diversity of
the Momiji community. “Culinary Connections”, which is a
considerably larger collection than the previous cookbook, is on
sale for $15 each, and once again, all proceeds will go to support
Momiji. To date, we have sold well over half of the print run,
raising close to $4500 for Momiji, all thanks to Mrs. Matsui and
her friends. To get your copy of this limited edition cookbook,
contact Lee Mixon, Community Services Manager at Momiji.
Support Services
Support Services Department is…
Do you know what the most valuable service that Momiji provides
to our seniors is? It’s a service that no one needs to sign up for, but
every senior at Momiji benefits from it. We don’t ask you to pay
for it, and we don’t get any government funding for it, but we’re
happy to provide it to everyone…
Our most valuable service is the genuine and sincere care that our
staff have for every one of the seniors that we serve. Our Support
Services Department is very proud to have a well-trained,
professional staff who truly cares about their clients, just as they
would for a family member. We feel it’s important to understand
not only a senior’s illnesses or disabilities, but also their lifestyles,
cultural preferences, friendships and hobbies, likes and dislikes.
We consider all of these aspects when we make our care plans and
provide our services, because we’re here to care for a person, not
just a diagnosis. We value culturally-appropriate care, respect, and
maintaining our seniors’ dignity as individuals. The services we
provide are homemaking, personal care, medication reminders,
meal preparation, grocery shopping, medical and non-medical
escorting, and more; our goal is to enable our clients to live
independently in their own homes for as long as possible, which is
reflected in Momiji’s Mission Statement.
Care needs – Inter-RAI CHA
“Inter-RAI CHA” (Community Health Assessment) is a
standardized assessment that helps us to identify each client’s
individual needs. The Ministry of Health requires all community
services agencies in Ontario to use this assessment; with the scores
and outcomes this assessment provides, we can see the whole
picture of the client’s care level. We need to update this
assessment at least once a year, or when there is a significant
change in the client’s condition. In the Inter-RAI CHA assessment
results from 2015-16, we found that 42% of seniors have either
“High Needs” or “Very High Needs” (see chart below); the
previous year, it was only 29%. We can conclude that Momiji
tenants’ care needs have increased considerably.
Care level
Number of tenants
2014-15
2015-16
Very High needs
12 (8%)
16 (11%)
High Needs
32 (21%)
47 (31%)
Moderate Needs
47 (30%)
24 (16%)
Low Needs
63 (41%)
64 (42%)
Total
154
151
Care summary
In 2015-16, we provided 22,622 hours of homemaking and
personal care to Momiji seniors. This equals about 62 hours of
services per day. We provide daily checks and medication
reminder services as well; the total number of these services last
year was 99,311. This means we performed 272 checks or
medication reminders each day. Our staff works really hard to
support Momiji’s seniors! Support Services also coordinates the
physiotherapy program, foot care, and the family doctor’s clinic,
and the number of seniors who use these programs is increasing
every year.
Decrease in incidents
Momiji is very fortunate to have highly a committed care team,
including our Personal Support Workers (PSWs), drivers,
volunteers, Elderly Persons Centre staff, office staff (such as our
Health Assessor, Social Workers, Case Managers, and others who
support the front line staff), our nurse, and Dr. Roy Chan. We
have confidence that we are providing excellent care and service to
our seniors, and the proof of this is the decrease in the number of
the incidents:
Incidents
ED visit
Hospitalization
Fall
Pull cord
2013-14
128
37
165
95
2014-15
95
19
146
94
2015-16
85
*29
139
79
*Last year, unfortunately, we had three or more clients who stayed in
hospital for multiple times due to unexpectedly worsening the health
condition.
Health Links and Coordinated Care Plans
Last year, the Ministry of Health’s province-wide coordinated care
initiative called “Health Links” was implemented in Scarborough.
Health Links are local health care networks consisting of clients,
caregivers, health care providers and community support agencies,
which are committed to working better together to improve health
outcomes for clients with complex health care needs. Momiji
Health Care Society is a part of the “Scarborough South Health
Link”. All of the community support agencies which are part of
the Health Link use standardized forms called “Coordinated Care
Plans” (CCP) to enable the best possible care planning for the
clients. Coordinated Care Plans are intended to benefit vulnerable
clients who use multiple services and have four or more chronic
conditions. We have already made some coordinated care plans
for our clients, and have held some care conferences, and we are
able to see the success of this network: it brings the client,
caregivers, family members, Momiji staff, other health care
providers and community agencies together to the same table in
order to develop the best care plan for the client. It makes
communication easier and more effective when there are changes
to the client’s condition. We will prepare Coordinated Care Plans
for all of our clients who have been identified as having Very High
or High Needs.
Client Intervention
Client Intervention is a service that provides social work to
seniors in the community and Momiji tenants. Client Intervention
has a wide spectrum of services and its goal is to provide client
centered care with a case management model to maintain the
client’s quality of life and independent living. The service includes
crisis intervention for seniors in the community who need
immediate help. Supporting isolated seniors in the community by
referring them to appropriate organizations to provide immediate
support and decrease isolation, consequently, promoting her/his
quality of life.
Client Interventions Services
Momiji’s CIW has chaired for the CIA (Client Intervention and
Assistance) Sub-Committee meetings since September 2015, and
organized two workshops: the VHA home health care’s Extreme
Hoarding Services and the City of Toronto’s Vulnerable Adults
and Seniors Team Services. CIA Sub-Committee is part of the
Ontario Community Support Association; it consists of non-profit
agencies working with seniors in the GTA, and provides an
opportunity for professional development and networking, as well
as a forum to discuss ethical issues and complex cases.
Momiji tenancy applicant
During the year of 2015, fifty eight (58) new applications were
added to the waiting list, and twenty nine (29) applicants withdrew
their application from the waiting list. In total, there were 516
applications on the list as of the end of the year. The Client
Intervention worker (CIW) assessed 33 applicants for the inter RAI
CHA assessments prior to moving into Momiji. In the year of
2015, Momiji offered 9 rooms (2 Market rent apartments and 7
Rent Geared to Income apartments) and 11 new applicants moved
into Momiji.
Applicant Community Services Survey 2016
In our latest Community Services survey 2016 of the applicants on
Momiji's waiting list (we sent out to 503 applicants) for residents,
we asked which of the following services they would be interested
in receiving from Momiji, if they were available (note that not all
of these services are currently available to seniors living in the
community). 189 applicants (including 21 unknown names)
responded to the survey; the chart below shows how many of them
expressed an interest in each service. There seems to be especially
high needs for congregate dining, and for transportation and
housekeeping services. In addition, 67 applicants indicated that it
is important for them to receive these services in Japanese.
Home First program
The Home First program is for the community seniors who need
intensive services in a timely manner while they are recovering at
home after a hospital stay. For the year of 2015, Momiji has
provided a total of 492 hours of services - home making (71hours)
and respite services (421hours).
Caregiver support
The client intervention attends the CARG (Caring for Aging
Relatives Group), meetings every 3 months, and collaborates with
other agencies to share resources. CARG is led by Scarborough
Centre for Healthy Communities with ten other community
partners. Momiji, as one of the community partners of the CARG,
collaborated in the collective event with other CARG partners at
the Scarborough Center for Healthy Communities Hub.
Momiji and Japanese Social Services collaborated for the
workshops “Advance Care Planning” for Japanese speaking
caregivers and seniors at the Japanese Culture Centre and Momiji.
A total of 40 participants attended the workshops.
As a caregiver support, below educational sessions, tours and one
to one counselling sessions were held in the past year. This
caregiver support program was very successful as a total of 303
participants joined the program. The one to one Alzheimer and
Dementia counseling sessions were held every three months by the
counsellor from the Alzheimer’s Society.
Educational Sessions
Senior Driver and License Renewal Process
Safety Walk for Seniors
Advance Care Planning
Dementia 101
Healthy Eating for Seniors
Community Care Access Centre Information Session
Power of Attorney and Will
Cooking and Colouring Wellness
Facility Tours
Kensington Hospice Tour
Extendicare long-term care home
McClintock Manor and Nisbet Lodge long-term care home
True Davidson Acres long-term care home
Momiji Tour
Economic Development and Donor Relations (EDDR)
Revenue Highlights
Capital Campaign
At the end of this fiscal, we only have $78,000 remaining to be
collected on pledges:
Cash in:
Pledged:
Total Raised
Revised Goal:
Surplus:
$ 1,886,261
$
78,000
$ 1,964,262
$ 1,916,000*
$
48,262
*$84,000 was deducted from the original $2,000,000 goal because
$84,000 worth of Capital Campaign renovations was prepaid via a
special grant received from the Momiji Foundation.
Christmas Direct Response Campaign
This fiscal’s Christmas Campaign highlighted Momiji’s Dining
Program. Fortunately, we were able to enlist the services of a
volunteer professional graphic artist to help design the package.
At the end of the fiscal, this Campaign had raised just over
$38,000, surpassing our budget projection of $30,000. We took a
number of positive measures to improve upon Momiji’s direct
response program including decreasing the number of packages
mailed (1,546 this year versus 2,278 last year). This was done by
eliminating a large underperforming segment that we had mailed to
in the previous year (and had been mailed to in the years before
that): our education students. Although not at the level of last
year’s donations ($40,000) we are extremely pleased with the
results since this was the first time we had ever asked our donors
for two donations in the same calendar year. The Yanoshita
Match was the other mailing which raised a total of $25,000 over
two fiscal years.
Major Gifts
A number of major gifts ($5,000+) were received in this fiscal.
 With Yoneko Westegaard’s help, we were able to secure
$155,000 from three Momiji tenants

Momiji received a visit from the President of The Mitsui
Canada Foundation where he presented us with their annual
$5,000 donation. This brings their total giving since 2010
to a total of $30,000.

Key members from The Japanese Restaurant Association
visited Momiji and presented us with $7,000 which was
raised at their annual Washoku Matsuri, our first official
Third Party event.
Momiji Matters
Two editions of Momiji Matters were produced this fiscal. The
Summer edition of Momiji Matters was distributed to just over
2,000 individuals and organizations and for this first time, in an
effort to minimize expenses, almost 600 individuals also received
the Fall Course Guide as part of this mailing. The Spring edition
was mailed in mid-March and features the many different Ways of
Giving. Although both of these newsletters were “soft asks” (the
package did not contain a specific fundraising letter but the
newsletter contained a “cut out” coupon), we received just over
$4,000. We anticipate more donations from the Spring edition to
be received in the next fiscal (2016/17). Thanks to the Spring
newsletter, we were able to sell one of our Cemetery Plots for
$5,000.
Gift in Kind Donations
Thanks to a previous personal connection with SAP, we received a
donation of 7 Lenovo Thinkpads (laptops) and 17 Apple iPads.
The value of this gift in kind donation was just over $4,000. In
addition to this, Momiji Tenants, Volunteers and Board Members
were able to participate, free of charge, in a Digital Story Telling
3-day workshop. This was a $10,000 opportunity!
Vandermeer Winter Fundraising Program
With the help of Chris Reid and the Sangha Bowling League, we
were able to raise just under $490 from this program. Although we
sold more plants (111 versus 99), Vandermeer had slightly reduced
the profit margin on each sale so the revenue raised was about the
same as last year.
New Initiatives
This year, the EDDR department started a number of new
initiatives in order to generate more revenue for Momiji:
Monthly Donors
We introduced the concept of monthly giving in our Christmas
Campaign. As at the end of the fiscal, we now have seven monthly
donors which will result in a yearly total donation of $1,500. We
will continue to promote monthly giving to our donors in our
communication vehicles
Momiji Store
The Momiji Store started selling small Japanese items and
Collectibles in July. By the end of this fiscal, a total of $563.75
had been generated.
Kijiji Sales: The EDDR department started selling Collectibles on
kijiji in May. A total of $1,010 in revenue was gained.
Momiji’s New Website
After a substantial amount of work and time, Momiji’s new
website went live prior to the end of this fiscal. The EDDR
department led the process in the website mapping and compiling
all of the copy and editing from all Momiji departments. In
collaboration with the IT Manager, a website designer was selected
after interviewing a number of potential candidates. An $8,000
grant from the Ontario Seniors’ Secretariat was secured by the
EDDR team and was used to cover the expenses of the new
website.
Upcoming Revenue Opportunities
Momiji Events
The EDDR department is an
active participant on the
Bazaar, Bowlathon, Crafts,
Collectibles & Café, and
Yard Sale Committees; and
has taken the lead in the
marketing and logistics of
these events. In addition, the
department assumed a larger
administrative role in the
solicitation of and follow-up
with potential Silent Auction
donors for the Bazaar and
assisted with arranging the pre-sort.
Momiji Café
Working alongside the lead volunteers, considerable work has
been undertaken by the EDDR department in helping to move this
social enterprise forward. We expect that the Café’s Grand
Opening will take place in September.
Rental Income
Investigating potential to reinstate Momiji's ability to rent out its
space to the Japanese Community for personal and/or business use.
Wednesday Night Family Dinner
Working with lead volunteers on the establishment and logistics of
this potential ongoing revenue stream.
Ontario Senior’s Secretariat (OSS)
Working closely with the Director of Finance and the Community
Services Manager, a proposal entitled: Engaged and Socially
Involved Seniors: A Partnership with the Japanese Canadian
Cultural Centre” was submitted to the Ontario Senior’s Secretariat.
The funding request was for Issei Day which will be held at the
JCCC however, Momiji has a large role to play. The funding
request was for the OSS maximum ($8,000).
Next Generation Peer-to-Peer Fundraising
The EDDR department is working to establish a Grandchildren’s
fundraising committee with the mandate to expand fundraising into
their own networks. Breaking into this new market is an attempt to
outset the decline in donations received from their grandparents
and parents.
Education Department
The EDDR department has worked closely with the Education
Department to help it find ways to reduce its operating deficit via
increased course fees, increased enrolment, and conducting an
independent Education Department event.
Miscellaneous
Capital Campaign Wrap Even
Momiji welcomed over 80 Preserve the Legacy Capital Campaign
donors on June 9th at our Wrap Party Celebration. After a cocktail
reception, a formal presentation was given by the Campaign
Cabinet (except for Pam Waintraub who could not be present).
The presentation covered:

Recap of the Campaign’s purpose and history

Highlights of major corporate, foundation, individual and
group donations

Review of Capital improvement projects completed, soon
to be underway and in the close and distant future
There were two main donor recognition components at the event.
1. Alex Yanoshita’s second $100,000 donation was
acknowledged and recognized with the unveiling of a
plaque in the Momiji South Garden.
2. The new donor wall was unveiled. The donor wall
highlights all the Preserve the Legacy donors who have
given a minimum $1,000 donation.
Ontario Trillium Foundation (OTF)
The EDDR Manager was part of a team that submitted two
proposals:
 an aggressive Grow Grant proposal for Momiji In Your
Neighbourhood which was unsuccessful due to our metrics

a Capital proposal for a new wheelchair accessible bus.
We were still waiting for OTF’s response at the end of the
fiscal
Donation Processing
In addition to the regular donation processing (general donations
and all Christmas Campaign gifts), the EDDR department covered
the Data Entry Clerk’s vacation by processing all of the Memorial
donations for a four week period. On top of this, the EDDR
department took over the processing of Education memberships,
which is in addition to the processing of the Corporate and EPC
memberships. We also took the lead role in processing the
Bowlathon tax receipts
Meet Our Centenarians
Amy Mclean
Yasuko Shimoda
Tomiko
Kadonaga
Kazuko Umemoto
Nancy Okayasu
Vision
Momiji commits to serve our seniors in our community with
excellence.
Mission
Momiji Health Care Society is a not-for profit charitable organization
whose objective is to assist seniors, primarily of Japanese Canadian
descent, to live independently in their own homes as long as possible by
arranging for services. When needed, Momiji will assist individuals in
finding appropriate accommodation and services to maximize their
independence, health, and personal growth where the seniors can enjoy
an enriched quality of life.
Momiji Health Care Society Values
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
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The client’s right to choice, dignity and independence.
An environment of trust, caring and respect
Innovative leadership and advocacy.
Staff and volunteer commitment and contribution
Suitable and Sensitive Programs and Services
Community participation and partnerships
Reinforcing the Joy of Living

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